INSPECTOR GENERAL'S SURVEY OF PRINTING SERVICES DIVISION

• Document Type: CREST
• Collection: General CIA Records
• Document Number (FOIA) /ESDN (CREST): CIA-RDP80B01676R000300080009-4
• Release Decision: RIPPUB
• Original Classification: S
• Document Page Count: 21
• Document Creation Date: December 14, 2016
• Document Release Date: April 22, 2003
• Sequence Number: 9
• Publication Date: January 1, 1966
• Content Type: MF

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? ? DD/S 67-0155
MEMORANDUM FOR: Executive Director-Comptroller
SUBJECT : Inspector General's Survey of Printing Services
Division
1. This memorandum is for your information. It refers to your note of
3 December 1966 (attached) and Mr. Earman's accompanying memorandum
of 21 November 1966 regarding those portions of the IG's Survey on the Printing
Services Division with which I took issue in my original response to the report
last November. You will recall that I did not concur in recommendations 4,
6b, and 8.
2. I think the points that Mr. Earman makes in his memorandum to you
are well taken and, on reflection, I would modify my original responses as
follows:
Recommendation 4
"It is recommended that: the Chief, Printing Services Division,
request the assistance of the Director of Training In devising training
techniques applicable to the printing trade with a view toward sub-
stantially reducing the time an employee spends as an apprentice."
The Director of Logistics has requested assistance from the
Director of Training along the lines suggested, with a view to ex-
ploring any means that appear practical and feasible in reducing the
time required for apprenticeship programs in PSD. I'm not too
optimistic about the help that OTR will be able to provide In the area,
but I share the IG's concern that we must accelerate the development
of new members in PSD and we Intend to push toward that objective.
As I pointed out in my original response, the technological
upheaval now taking place in the graphic arts industry is rapidly
changing printing from a craft Industry to a technology. This
development in itself is bound to overtake past training and appren-
ticeship practices which, I agree, need updating.
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Recommendation 6b
"It is recommended that: the Director of Logistics request the
Director of Security to review his procedures for establishing
priorities in the security reinvestigation program and consider the
feasibility of scheduling PSD employees for reinvestigation In advance
of the present cycle."
Comment
Concur. The Director of Security is taking action accordingly.
q
Recommendation 8
"It is recommended that: the Deputy Director for Support requ
that the Agency Safety Officer furnish to him by 1 January 1967: a*
MOM
"a. A status report on safety discipline, working conditions, Bad
housekeeping
"b. A report on safety planning for the new building.
c. A program for the continued monitoring of fire and safety
discipline and conditions at PSD installations."
Comment
Unfortunately, except for Item "b" which was completed by 1 J ary,
the heavy commitment of our Safety Officer In working out the Mis a
"SAFETY-70" program made it impossible for him to meet the dea
line suggested the 1G. However, safety inspectims have been r
pleted at
and are scheduled for during the week
16 January. Status reports on locations should be completed
I February 1967. At the same e, a program for the continued moni-
toring of fire and safety discipline at PSD installations can be expected.
3. The above responses should, I believe, resolve my earlier disagree-
ment with the Inspector General.
R. L. Bannerman
Deputy Director
for Support
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MWWRA!! FOR: fteeutive Director-Comet
Comments of .AD/ on the It 6urvey of
Printing Services Division
1. The action being taken on lecaeeae mndation No. 1 of the survey
report seem very reltasonable
2. On Aecammsndstion No. 2 we have no way short of a reinspection
.. which we to not advocate - of checking the statements made. We
reported the situation as we fcd it last summer, which included the
ace once of inferior photogral s and a lot of lost motion and
duplication in logging, wrapping and handling photography rent to
contractors., We have no further ooments.
25X1
Acting Inspector General
rom AD/ill 19 Nov. 66
sa 5
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MEMORANDUM FOE f Executive DirectoasComptroller
SUBJECT : Inspector General's Survey of
Printing, Services Division
1. The Inspector General's report on Printing
Services Division contained certain recommendations
for action by this Directorate.
2. We have taken action as follows on the recom-
mendations;
Recg msendation No. 1
That the Deputy Director for Intelligence
instruct the Director of Basic Intelligence to
examine with the Chief, Printing Services Divi-
sion, alternatives to the present method of
arriving at a finished publication, with a view
toward eliminating double printing, ationa and
if no acceptable alternative can be agree upon,
submit to the Executive Director-Comptroller
written justification for continuing present
practices.
Action
Agreement has been reached between the Director
of Basic Intelligence and the Chief, Printing
Services Division that by this coming January, all
General Surveys will be processed in the new EPIC
system of printing. This will completely eliminate
the problem of extensive changes after material is
set in type.
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Recommendation No. 2
That the Deputy Director for Intelligence
charge the Chief, Graphics Register, with respon-
sibility for arriving at mutually satisfactory
arrangements with the Chief, Printing Services
Division, regarding the following:
a. PSD' a -capacity to meet increasing require-
ments for color and motion picture photography.
b. Improvement in delivery times to Graphics
Register, especially of prints made under contract
by
c. Quality control of photographs delivered
to the Graphics Register.
d. Improving the skills of Graphics Register
personnel in judging the quality of photographic
products.
e. Elimination of duplicate handling of
photography by Printing Services Division and by
Graphics Register.
f. Elimination of Graphics Register's photo-
graphic processing facilities when Printing Services
Division moves to its new building.
Lct ion,/Cement
a. As a result of the recent out in Graphics
Register, requirements on Printing Services Divi-
sion for processing of motion picture photography
will be substantially reduced. GR will be provid-
ing PSD with new estimates of requirements for
their analysis.
b. Contractor 'Processing time is now on a
satisfactory 5 working day schedule
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c,`he number of unsatisfactory prints is
extremely'?mall -*- less than 1`% of the total and does not present a significant problem.
d. Graphics Register personnel are already
well qualified to judge the quality of photographic
products. However in the future GR plans to use
Printing Services Division's basic orientation
capabilities for training of new personnel.
e. Chief, Printing Services Division states
that there In no duplicate handling of photography
by Printing Services Division and Graphics Register.
9. We have no objection to the transfer to
PSD of such OR film processing activities as they
are capable of handling within our tight time
limitations. These activities now take only about
one man-year's effort. Chief, GR and Chief PSD
will be working out details prior to PSD's move
to the new building.
ZDWARD W. PROCTOR
Assistant Deputy Director for Intelligence
'fi Nag za
/~. "! iii a
-3-
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Red,
I believe DDS's comments on our Recommendations
3 5 6a and 7 / are
,
responsive enough to require no rebuttal on my part.
On Recommendation No. 4 I believe that the record will show that
it has taken about seven years on the average from the time an employee
enters on duty until he completes the apprentice program. We believe
that with modern training techniques which ought to be available to us
in 1966 this period of time could be substantially reduced. With the
difficulties being encountered in recruiting and with many PSD people 25X1
nearing retirement age, we believe PSD will be stretched very thin
indeed in a few years unless something like we suggest is done.
On Recommendation No. 8 we recognize that there are only two
safety officers and that the demands on them are considerable.
However, we brought the safety and housekeeping problems to their
attention in the course of our survey early last June. Since receipt
of Howard Osborn's memorandum of 23 August 1966 (copy attached) I
have asked our inspectors to give special emphasis to safety in the
course of our surveys. Is it unreasonable to expect a plan for
dealing with PSD's safety problems six months after our initial
discussions of them with the Agency Safety Office in view of the
President's program and the steps being taken by the Agency to
implement it2'
25X1
91 . VsrMan
Attachments
M ~S ate@@
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 ^ ~ Y ~ F \ ~ ~ ry ~. ~ T 1
d Lrci44-t o
MEMORANDUM FOR: Inspector General.
SUBJECT : Mission "SAFETY-70"
1. This memorandum suggests action on your part; such action
is recommended in paragraph 6.
2. On 16 February 1965, President Johnson issued a press
release which announced the launching of Mission "SAFETY-70.
Under this Mission he directed the Federal Departments and Agen-
cies to reduce Federal work injuries and costs year by year until a
total 30 per cent reduction is achieved by 1970. Such a reduction
would result in the saving of approximately 200 lives, prevent nearly
45, 000 disabling -work injuries, and save the Federal Government
nearly $250, 000, 000. 00 in costs. In the press release he also told
of issuing a Safety Policy for the Federal Service to guide Govern-
ment Administrators in the discharge of their responsibilities and in
the attainment of the desired safety objectives.
3. In conjunction with the press retiease, the President also
sent a memorandum to the Heads of Executive Departments and
Agencies. In this memorandum he told of initiating Mission
"SAFETY-7Q" and of its purpose and objectives. He also forwarded
with this memorandum a copy of the Safety Policy for the Federal
Service. In accordance with this Policy, the President asked the
I-leads of each Department and Agency to review realistically and
revise where necessary-their safety programs. He also requested
a report within 90 days showing the results of this review. On 12
May 1965 a report. of the Safety Program of the,Ageney was sentto
L Y
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1 1. 4K
4. On 16 February 1965, the President sent another letter to the
Heads of Executive Departments and Agencies requesting a summary
report from each Agency of developments in 1965 pertinent to Mission
-'`SAFETY-70." He requested specific information on actions taken;
specific accomplishments; areas of weakness which still need strength-
ening, and Agency plans for 1966. On 28 April 1966, The Director of
Central Intelligence forwarded this summary report to the President.
5. In order- to have a starting point for Mission "SAFETY- 70, "
the year 1963 was selected as a base year. During this year the
injury frequency rate for all Federal establishments was 7.9. This
figure is derived by utilizing the following formula:
Injury Frequency Rate = Number of lost time accidents x 1,000,000
Number of man-hours worked
To achieve the objective of Mission "SAFETY-70" this injury fre-
quency rate must be reduced to 5.5 by 1970 (to include 1969 as the
final year). During the past year (March 1965. February 1966) the
injury frequency rate for Federal establishments was reduced by 4.3
per cent to 7.4.
cr. a. ~,aaacuV 0V0.610 bite LGC;lA1L GU. LVr
quarters providing the Agency with the material to compute the STAT
6. A large part of the success of the Mission "SAFETY-70"
Program is dependent on employee awareness and participation and
supervisory support. In order to actively\participate in the Presi-
dent's Mission "SAFETY-70" Program, it is requested that repre-
sentatives of your staff, in their travel to various Agency installations,
brief our people on the Program and its purpose (30 per cent reduction
c; 2 frequency rate by 1970) and urge their compliance. In doing so
accurate accident reports would be compiled and forwarded to Head-
US, ~3 G P`+?E4 + r1 ii
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 1 ? Executive Director-
r.
CoecutIv er
SUBJECT: (Optional)
Survey of Printing Services Division
FROM: EXTENSION
NO.
l
t
I
G
or
nspec
enera
DATE
TO: (Officer designation, room number, and
building)
DATE
OFFICER'S
COMMENTS (Number each comment to show from whom
RECEIVED
FORWARDED
INITIALS
to whom. Draw a line across column after each comment.)
lam.//
5
6.
7.
~8
10.
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11.
12.
13.
14.
15.
FORM USE PREVI
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ROUTING AND RECORD SHEET
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MMORANDUM FOR: Executive Director-Comptroller
66-4063, 4063/1,
66-4063/2
Inspector General's Survey of Printing Services
Division - September 1966
REFERENCE ; Memo dtd 23 Sept 66 to DD/S fr Ex. Dir. -Compt.
same subject 6 6- 4 0 6 3/ 1
. This memorandum is for your information only.
2. As requested by referent memorandum, we are submitting
herewith Our comments on the IG's Survey of Printing Services Division:
a. Reconam endation No. 3
"it-is recommended that:
"The Chief, Printing Services Division, initiate with those
originating Agency publications and reports an active and
continuing program to improve format, layout, and graphics
through exploitation of the capabilities of PSD's Graphics and
Visual Aids Staff as well as_ outside specialists where indicated.
Comment
The Chief, Printing Services Division, is aware of the
need to improve the format of Agency publications and has
for some time conducted a program seeking to improvethis
format. Where economical and feasible, typeset format has
been substituted for typed material; an improved offset format
has been substituted for the mimeograph format
'f A ,-i" `
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I __rational Intelligence
Survey format has been reviewed and improved; and many other
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revisions In the Agency pr ted publications have been made.
phi and Visual .Aids Staft was transferred to
-ervices Division, the Chief, Jointing .Jervices Dtvi_
ri ces Division, request the assistance
skvta, immediratelybcjn using this staff, where 1'ossjj)jej to
nsslst in format wo414 and these efforts will be continued. We
believe sufficient iui Louse capabilities exist so that the
need for retaining outside specialists should be at a minimum.
&eco ton No.
"it is SM21qWoqd ap
the time an employee s-?ends as an appre ice.
the Director of Training in. devising training techniques a.pplic-
able to the Printing trade with a view toward suWtantially reducing
Comment
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mmendatlon. There seems to
the pct of the Inspector General
.chaired and conducted by Printing
even-year apprentice-
of reasonable intelligence and oleo
ship and doubts "that It is
survey team of the traln!
Services Divisions. The
have been a misunders
We do not concur
for a new employee
otivation to spend seven
rs learning to Mme a journeyman printer. ?' .AU apprenttce-
re been for a period of five years and this time can be
rech ed by exceptional performance on the part of the apprentice.
PSD, in cooperation with the ice of Personnel, has worked out
a program whereby cep tional performance can rebce the period
of apprenticeship by as much as one year. These a~ :.renticeship
study. and performance is periodically evaluated and reported.
The PSD program is consistent with that in effect at the Govern-
mast Printing Office. To change it would introduce nurneror
problems.
grams are formalized, some involve corres un xce school
The technological a^.)he al. now taking place in the graphic
azu, industry is rapidly changing printing from a craft Industry
to a technology. In line with this, PSD has reduced, the number
of apprentices In its formal apprentice program and is oucentrating
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on on-the-job and formal training in the new techniques required.
Eighteen PSD employees are enlisted in formal eaernal training
programs, and the Divic ton is continuing a vigorous on-the-job
training program involving the new techniques. W, a feel that
the training program now conducted by PSD is adequate and in
step with conditions existing in the graphic arts industry.
c. Recommendation No. S
"It is recommended that:
"The Director of Logistics take such measures as are
necessary to ensure that requests for exceptions to the Agency's
optional retirement policy are processed to the Agency Retirement
Board in time to permit decisions on extensions to be reached at
least six months before the employees would otherwise be due to
retire. "
Comment
We concur in this recommendation. Steps will be taken
immediately to comply with the provisions thereof.
d. Recommendation No. 6
1t is recommended that:
"The Director of Logistics:
"a. Review with the Director of Security "watch list" data
maintained internally by Printing Services Division on employees
whose job performance or off-the-job deportment is of continuing
concern and devise a means for keeping the Director of Security
informed of new information that is developed.
"b. Request the Director of Security to review his procedures
for establishing priorities in the security reinvcstigattcn ,rogram
and consider the feasibility of scheduling PSD employees for retn*
vestigation in advance of the present cycle."
g2mment
We concur with part "a" of the recommendation. The Office
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of Security has run special checks on tarry of the individuals on
the PSD "watch list, " and arrangements with PSD will be contin-
ued so that the Director of Security is kept advised of new infor-
mation which might be of reasonable concern.
with respect to part "b" of the recommendation, it is not
considered feasible or advantageous to alter the Agency-wide
reinvestigation program which processes the cases of all
Directorates in a similar manner. However, under the respon-
sible supervisor theory, if the supervisor has noted a circum-
stance which warrants security concern, he has a responsibility
to immediately relay such information to the Office of Security.
Upon receipt of such information, the Director of Security
thoroughly explores sxecific charges and allegations as the
individual case warrants. `ibis may include a reinvestigation.
Recommendation No. 7
"It is
,"Me Director of Logtsttcst
"a. Direct the Chief, Printing Services Division, to platy
for the absorption internally, coincident with the move to the
new building, of the bulk of the photographic processing now
done under external contract.
"b. Direct that the Office of logistics Security Staff
schedule thorough semi-annual security inspections of con-
tractors with whom PSD must continue contractual arrangement
Cot
With respect to pan "a" of the recommendation, PSD will
be able to do more of the photographic processing now done
under external contract after occupying the new building. It
is considered essential, however, to continue all of the ex-
ternal photographic contracts now in existence. It would cost
in excess of $100, 000 to equip the Photography Branch to do
the Kodachrome work now sent to Kodak. 'Mere is, on the
average, Was than $S, 000 worth of work produced annually
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f . Recommendation No. 8
"It is recommended that:
"The Deputy Director for Support require that the Agency
Safety Officer furnish to him by 1 January 1967:
"a. A status report on safety discipline, working conditions,
and housekeeping at all six PSD plants.
"b. A report on safety planning for the new building.
"c. A program for the continued monitoring of fire and
safety discipline and conditions at PSD installations."
Comment
Regarding parts "a" and "c" of the recommendation, the Agency
Safety Staff is limited to two men and consequently cannot guarantee
a complete status report or a complete program for monitoring of
fire and safety discipline of all PSD plants by 1 January 1967. The
status report and the program for the continued monitoring of fire
and safety discipline will be completed as soon as possible.
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A report on safety Aanuing for the new building (;?art trb" of
the recommendation) will be submitted by t January 1967.
ILLEGIB
R. L. Bannerman
duty Director
for u; fort
O-DD/S:RBW:lar (10 Nov 66)
Distribution:
Orig Ex. Dir. -Compt.
V- ER
1 - DD/S Subject w/background ( 66-5065, 52ih1, 5825) w (9.e t- (IDS); -be-5c - )
1 t- DD/S Chrono
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23SEP1966
lc RAM FOR: Deputy Director for Intelligence,
~MJECT Inspector General's $urvey of Printing Services
Division
1. You have received copies of a portion of the Inspector
General's report of survey of 1'r:Laati ig Services Division, which
is of interest to and for action by the Intelligence Directorate,
specifically: pages 5 - ll j paragraphs 2 - 9, Recommendation Nos.
:i and 2.
2. Please furnish me vithin 60 dWs a summary of action taken
or csam