EXCESSIVE WAITING IN THE BLOOD DONATION LINE

• Document Type: CREST
• Collection: General CIA Records
• Document Number (FOIA) /ESDN (CREST): CIA-RDP85-00375R000200060005-0
• Release Decision: RIPPUB
• Original Classification: C
• Document Page Count: 21
• Document Creation Date: December 9, 2016
• Document Release Date: June 29, 2001
• Sequence Number: 5
• Publication Date: November 13, 1970
• Content Type: MF

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13 NOV 1970
MEMORANDUM FOR: Deputy Director of Personnel for
Special Programs
SUBJECT : Excessive Waiting in the Blood Donation Line
1. The attached memo from s forwarded for your
information. I was apprised last iculty experienced
with Dr. Moriarty and concurred- in Fran discussing this matter with
Mrs. Watson. I did not concur then nor do I recommend now that we
submit a written complaint to the Medical Director in the District
Chapter.
2. It is indeed unfortunate that a dedicated donor such as Mr.
Eisenbeiss or for that matter any donor is required to experience
unnecessary delays in donating to our blood program. We will
certainly continue our efforts to obtain maximum cooperation from
everyone involved, particularly as it pertains to meeting appointment
times.
3. PAB is developing a list which reflects the present locations
of the 600+ employees who have donated one or more gallons and
letters will be prepared for D/Pers' signature thanking them for their
participation. In addition, as donors reach the various gallon levels
we will prepare a letter signed by C/BSD or D/Pers which will be
presented to them with a Red Cross pin signifying the number of gal-
lons donated. Presentations will be made by an official of the office
where the employee is assigned and will include an American National
Red Cross Certificate of Honor for those donating four or more gallons.
We are also developing a proposal for the presentation of the ten-gallon
certificate to of NPIC.
Chief, Benefits and Services Division
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SUBJECT: Length of time for individual blood donations.
This memorandum is in response to recent complaints about the
length of time necessary to process donors at the Agency Blood-
mobile, but in particular to complaints received following the visit
of the Bloodmobile in November 1970. May we again point out several
reasons for delays and bring to light some recent delays which can
be corrected.
It takes the normal donor from 30 minutes to one hour from the
moment he registers until he is ready to leave. However, this
happens only if he does not have to wait at any station and there
are many reasons why this schedule can break down.
We schedule from 8 - 15 donors every fifteen minutes and this
is necessary in order to accomodate all who sign up and meet our
quota. Each month we also have an average of 30 walk-ins. This,
of course, causes some problems with our schedule, but we cannot
turn these walk-ins away because we cannot depend upon enough donors
with appointments to show up. For instance, in November only 166
of 293 scheduled showed up and in October only 154 of 250 who signed
up kept their appointments. Therefore, in order to meet our quota
we cannot at this time turn away anyone without an appointment.
Also in spite of appointments a great many people come when they
please. In fact, although I cannot be certain I do not believe
Mr. Eisenbeiss came when he was scheduled. He was scheduled to
come at 11:00 and inasmuch as he was #154 it is unlikely that
we could have signed in 154 persons from the time we opened at
9:00 until! 11:00. Including walk-ins a total of 204 donors came
to the Bloodmobile.
For the actual time spend in taking of blood the Red Gross
usually has five stations of three tables each and with a nurse
in charge of each station. If a donor has even the slightest re-
action the nurse must devote full time to that donor and the person
is not permitted to move from the table until fully recovered.
The source of the problem mentioned by Mr. Eisenbeiss is as
follows: All medical support for the Bloodmobile is provided by
the District Chapter in Washington and is based on the number of
donors we have scheduled. The District is aware of the number
approximately a week in advance. It is required that one of the
medical team be a doctor, who with three registered nurses, is
responsible for taking the medical histories. In November and on
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I know of no way to prevent some delays, but these can be
reduced if our people cooperate and sign up and keep their appoint-
ments if possible.
Agency Blood Representative
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5 November 1970
What we discussed on the phone. Mr. Eisenbeiss is personally
very active in the program and strongly encourages his office par-
ticipation.
It was my suggestion to him that I send a copy on to you,
knowing of the Agency's real interest in the continuing success of
the program.
Another point - Mr. Eisenbeiss offers the suggestion that
perhaps a more formal presentation of pins to quantity donors would
benefit the program. As an Office Head, he would be pleased to
personally present such tokens of appreciation for exceptional par-
ticipation.
Chief, Administrative Sta , CRS
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Ben,
What we discussed on the phone. Mr. Eisenbeis.s is personally
very active in the program and strongly encourages his office par-
ticipation.
It was my suggestion to him that I send a copy on to you,
knswing of the Agency's real interest in the continuing success of
the program.
Another point - Mr.. Eisenbeiss offers the suggestion that
perhaps a more formal presentation of pine to quantity donors would
benefit the program. As an Office Read, he would be pleased to
personally present such tokens of appreciation for exceptional par-
ticipation.
Chief. A ff, CRS
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3 November 1970
MEMORANDUM FOR THE RECORD
SUBJECT: Excessive Waiting in the Blood Donation Line
process.
1. On 3 November, I donated blood. The process required
one hour and 25 minutes which I consider excessive. I believe
myself qualified to make the judgment that the time was excessive
for this was my 42nd donation under Agency auspices. At least
45 minutes was spent in waiting. My experience was not unique.
I was No. 154 and there were a good many people behind me.
2. I do not believe that I should continue to encourage Central
Reference Service employees to take time away from their desks to
donate blood if the waiting period remains excessive. I also suspect
that other people will become irritated with the Donor Program and
less forthcoming if the waiting period continues excessive.
3. I recommend some action to better coordinate the number
of people available as donors, the number of people available to serve
in the extraction process, and the time required for the extraction
H. C. EISENBEISS
Director, Central Reference Service
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9 NOV 1970
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 w.
Headquarters
EMPLOYEE BULLETIN
3 September 1970
1. Effective 1 August 1970 the American Red Cross lowered
the age requirement to 18 for blood donors who donate through the
bloodmobile facilities at Headquarters Building. This removes
the previous requirement of parental consent for donors in ages
18 through 20 and now provides the opportunity for many young
employees to participate in this most worthwhile program.
2. Most of us are concerned with the trends of today and the
need for some involvement. A truly meaningful involvement can be
realized with a visit to the bloodmobile which is at Headquarters
Building the first Tuesday of each month. Let's look upon the
first Tuesday as "Life Day" and contribute the priceless gift
that can actually mean life to those in need. Sign up now through
your keyman and contribute along with your friends.
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PREPARE REPLY
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INFORMATION
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Remarks :
Ben:
In view of our something less than completely
satisfactory blood donor day on 8 April, it is sug-
gested that a memo not be sent to Colonel White at
this time.
217 scheduled
129 arrived
41 walk-ins
170
- 13 deferred
157 pints collected
-- 175
s working with Visual Aids (over)
FOLD HERETO RETURN TO SENDER
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C/BSD 1
0 APR 1970
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I 1ALS
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Remarks :
D/Pers has requested that we prepare
a brief report to the Executive Director on
our blood donor performance. In addition,
he asked that we develop some sort of a
special visual aid that could be displayed at
our desk in the tunnel on the blood donor day.
The thrust of this would be in the nature of
a thank you to our blood donors for their
record and some sort of a message that tells
us to keep up the good work. When you have
some ideas on the visual aid, let's discuss.
I also await a draft of the report.
FOLD HERE TO RETURN TO SENDER
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DATE
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UNITED STATES CIVIL SERVICE COMMISSION
WASHINGTON, D.C. 20415
March 16, 1970
F
TO: Agency Red Cross Blood Program Coordinators
FROM: Nicholas J. Oganovic ( 2-
Executive Director and Cha n, Government
Red Cross Blood Program
L
The President has designated March as Red Cross Month. He has
asked that Federal employees and military personnel make a special
effort during this month to support the activities of the Red Cross,
including service as volunteers and blood donors. The President
has said March could have particular significance for all of us
in terms of service which we can render our fellowman through support
of the Red Cross. A copy of the President's memorandum is attached.
I hope that you will make every effort to use the President's
designation of March as a focal point for renewed efforts to obtain
blood donors for the Red Cross Blood Program. The need remains
great and frankly the number of blood donors has not kept up with
the need. There has been a drop in the number of donors using
the bloodmobiles which have been stationed at Federal agencies
during January and February. In fact, many agencies are falling
considerably behind-in meeting their goals. As you are aware,
the arrangement with the Red Cross for providing blood when needed
without charge to your employees and their families depends on your
agency meeting its goal.
So that you will see how you stand in relation to your goal, I am
attaching a listing of agencies and the percent of goal attained
for the first six months of FY 1970. If your agency was not at
the 507/0 mark at the end of December, please consider what additional
action you can take now to encourage more blood donations.
The winter months have made blood donations more difficult to obtain.
Now that the weather has improved, the "climate" for blood donations
should be much better. I again urge you to follow the President's
advice and use this month as a springboard for renewed activity
on the blood program.
I deeply appreciate the support that each one of you has given
the program. I am reluctant to keep urging more action on your
part but the needs in our communiify for blood are so great that
I would not be carrying out my responsibilities as Government Red
Cross Blood Chairman if I did not appraise you of the seriousness
of the situation.
Thank you for your continued assistance in this vital undertaking.
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THE MERIT SYSTEM-A GOOD INVESTMENT IN GOOD GOVERNMENT
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W A S H I N G T O N
February 25, 1970
HEADS OF EXECUTIVE DEPARTMENTS AND AGENCIES
At a time when I have asked for increased voluntary action
throughout the United States on the part of all as a means of
uniting our people to effect changes and improvements that will
benefit people everywhere, I ask your cooperation in informing
Federal employees and members of the Armed Forces of the many
ways in which they can support the American National Red Cross.
Although many American Red Cross chapters raise funds as members
of local united funds and, therefore, participate in. the Combined
Federal Campaign held in the fall of the year, some chapters
raise their funds independently in March. Federal employees
and military personnel will want, I am confident, to support any
such drives conducted in their localities.
Because of its extensive disaster relief programs and its services
to the men and women of the Armed Forces in Vietnam and 29 other
countries, the Red Cross this year will require $134,000,000 to
carry on its programs.
I have designated March 1970 as Red Cross Month. As President
of the United States and Honorary Chairman of the American Red
Cross, I am asking all civilian employees of the Federal Govern-
ment and the members of the Armed Forces to make a special effort
during this period to lend full support to the many important
activities of the Red Cross including its blood donor program.
For Federal personnel, the month of March can have particular
significance in terms of service which we can render our fellow
man through wholehearted support of Red Cross activities.
I hope you will inform Federal employees and military personnel
in your organization of my designation of March as Red Cross
Month and urge their special support during this period including
service as volunteers and blood donors.
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AMERICAN RED CROSS
BLOOD DONOR RECRUITMENT OFFICE
FLOOD DONATIONS B1 FEDERAL AGENCIES for FIRST HALF of FISCAL YEAR 1969-70:(July 1969?.Dec.1964
AGENCY
GOAL NO
BLOOD DONATIONS
GOAL
.
AID
581
250
43
Agriculture
1927
1133
59
490
332
CAB
121
67
CSC
403
280
69
Commerce
2752
165i8
60
Civil Rights Comm.
26
8
31
Exec. Ofc. of President
207
67
32
Export-Import Bank
62
18
FCC
215
169
FDIC
70
47
Fed. Home Loan Bank
90
59
Fed. Maritime Comm.
40
34
Fed. Power Comm.
220
96
Fed. Reserve System
145
67
Fed. Trade Comm.
178
119
Foreign Claims Comm.
8
1
GAO
565
67
GSA - Central
677
151
23
GSA - Region 3
1238
713
1333
433
HEW
1481
374
HUD
800
353
Interior
1400
448
Justice
2030
1169
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Labor
968 428
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AGENCY
GOAL
NQ
BLOOD DONATIONS %GOAL
.
Library of Congress
756
212
Nat'l. Academy Sciences
170
21
NASA
405
188
NLRB
161
34
Nat'l. Science Found.
186
170
Peace Corps
80
15
Post Office Department
480
142
City Post Office
1800
690
SEC
168
114
Selective Serv. System
49
24
SBA
185
74
Smithsonian Inst.
330
85
Soldiers' Home
171
8
State
858
639
Transportation
1363
534
Treasury
2242
624
USIA
585
211
VA (Central)
705
347
January 1970
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SENAER WILL CHECK CJ_ASSI' ATION TOP AND BOTTOM
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Remarks :
ed is for your information.
arks with Fran on our blood
program, t ink it is obvious from the attached
that everyone, Hi, Fran, Delores, keymen, and
certainly donors, are to be congratulated on the
success we have enjoyed.
FOLD HERE TO RETURN TO SENDER
FROM: NAME, ADDRESS AND PHONE NO.
DATE
C /BSD
UNCLASSIFIED CONFIDENTIAL
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FORM NO. Use previous editions
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TRANSMITTAL SLIP DATE NwP4
TO:
ROOM NO. BUILDING
REMARKS:
It is very unusual for Dr. Stone
to send out correspondence with his
personal notes such as this - per
Mrs. Watson - Red Cross.
FROM:
ROOM NO.
BUILDING
EXTENSION
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WHICH MAY BE USED.
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AMERICAN RED CROSS
WASHINGTON REGIONAL BLOOD CENTER.
2028 E STREET, N. W.
WASHINGTON 6. D. C.
March 11, 1970
Fairfax County Chapter
The following information is provided on the degree of your success in collecting
blood by type against goal for the Red Cross mobile unit collection
atCIA(Government Agency) on March 3, 1970
got Obt aired
68 76
B# 14
AB+ 7
0- 4
AB- 3 1
Total 175 190
5 Unsuccessful
1 Void
It is apparent many Chapters are only recruiting donors and not by blood type.
A balanced inventory of blood is vital to the successful operation of the blood
program. Please check your files to see that donors are recruited in the numbers
requested by blood type. Your failure to do so results in much unnecessary
special recruiting by telephone.
The completed postcard (was)0*Qq=ftQ I received.
Sincerely yours,
EVAN C. STONE, JR., M.
Director
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TO:
ROOM NO. I BUILDING
REMARKS:
Per Mrs. Myers - Red Cross - it is
very unusual for these thank you gr>ms
to be sent out.
FROM:
FOR
1 FEB 55 .L4 I REPLACES FORM 36-8 (47)
WHICH MAY BE USED.
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~~'lH[A1iT lE~-g1-G1[~
.DEAR
In recognition, of the good you have done
DURING THIS RED CROSS MONTH OF MARCH THE FAIRFAX COUNTY
CHAPTER 'AMERICAN RED CROSS DESIRES TO EXPRESS ITS HEARTFELT
APPRECIATION FOR THE EXCELLENT COOPERATION EXTENDED TO US
BY YOUR AGENCY IN FURTHERING THE COLLECTION OF BLOOD STOP....
WE THANK YOU FOR THIS GRACIOUS ASSISTANCE IN BEHALF OF OUR
GREAT HUMANITARIAN PR(}G~ LIFE
COLLIER
CHAIRMAN, FAIRFAX COUNTY CHAPTER
AMERICAN RED CROSS
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Remarks:
Attached is a draft of a blood program report
suggested by after seeing the commen-
dation we receive from Red Cross for the March
Bloodmobile. However, after our miserable showing
in April, I wonder if we want to send the report
as suggested.
FOLD HERE TO RETURN TO SENDER
FROM: NAME, ADDRESS AND PHONE NO.
DATE
C/PAB ''
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