MICROSOFT OUTLOOK - CIA WIKI

• Document Type: FOIA
• Collection: FOIA Collection
• Document Number (FOIA) /ESDN (CREST): 06893568
• Release Decision: RIPPUB
• Original Classification: U
• Document Page Count: 3
• Document Creation Date: July 13, 2023
• Document Release Date: May 2, 2022
• Case Number: F-2017-01417
• Publication Date: August 25, 2020

(U) Microsoft Outlook - CIA Wiki
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Approved for Release: 2022/04/13 C06893568
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(U) Microsoft Outlook
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IC Tools Microsoft Outlook is the email client included with Microsoft Office, the productivity suite used in the iCE
desktop environment. The current version of Outlook used in Windows 7 on the iCE platform is Outlook 2013.
Tools
The platform, which is based on Windows 10, uses Outlook 2016. (b)(3)
Microsoft Outlook is designed to help you manage information and enhance productivity. Outlook can help you
keep track of your e-mail messages, appointments, meetings, tasks, and contacts, and work with others to
assign tasks, schedule meetings and appointments, and monitor meeting attendance and task completion.
Contents [hide]
1 Related
2 How to Instructions
3 Tips and Tricks
4 Fixes
4.1 Transferring Contacts
4.2 Set Inbox as Default
4.3 Times out when Opening Inbox
4.4 Profile Fix
4.5 Exchange Transition
4.6 Microsoft Outlook 2007 Conflict
4.7 Modify User Mail Profile
5 Outlook for JWICS & SIPRNet
Related [edit]
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� Microsoft Outlook Technical Support
How to Instructions [edit]
Do I Need to Transfer Data? Link - How to easily see if the Local Folders or Address Book contain items
that need transferring
Transfer Outlook Contacts Link
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(U) Microsoft Outlook - CIA Wiki
Approved for Release: 2022/04/13 C06893568
� Transfer Local Folders in Netscape Mail to Outlook Link
� Import Bookmarks to IE Link
� Import Bookmarks to Firefox Link
� Import Bookmarks from Netscape to Firefox After Netscape Removal Link
� How to increase the delay between automatic Send/Receives in Outlook or disable it altogether Link
� Sharing MailBoxes in MS Outlook Link
� Requesting Group Mailboxes in MS Outlook Link
� Requesting Distribution Groups in MS Outlook Link
� Disabling Caching in MS Outlook Link
Tips and Tricks [edit]
Validate email Addresses
� Ctrl+K replaces the F9 in Lotus Notes to Validate email addresses.
Look up a user's Email Group Memberships
1. Create an email
2. Add a name or a group email address in the "To:" line and validate it
3. Hover your mouse over the name until the "business card" pops up
4. Click the down arrow on the bottom right of the "business card"
5. Next Click on "MEMBERSHIP"
� These are all of the groups that this name is part of
� Note: Some people are part of ACF groups that hide their membership. These groups would not
show here.
DoNotReply Email Filter
� Use with specific words in the sender's address and specify the words as, "DoNotReply."
� Do NOT use from people or public group, since DoNotReply address do not actually exist
Out of Office
� When setting out of office messages make sure you put an Inside Organization and Outside
Organization out of office message. The inside message applies to senders in Outlook on iCE; the
outside message applies to senders in the IC as well as Lotus Notes users.
Set emails strings as Conversations
� You can sort by conversations (View � Show as Conversations). You can select the box under it to
show conversations that have already been filed
Conditionally Formatted emails
� If you had incoming mail from certain users a special color in Lotus Notes, you can do that with the font
color in Outlook (View � View Settings � Conditional Formatting � Add � From "Individual"). Make sure
you also choose font and select which color you would like those notes to be when they come in.
Fixes [edit]
Transferring Contacts [edit]
� How to Transfer Contacts from Netscape Mail to Outlook
Set Inbox as Default [edit]
� How to Set the Inbox as the Default View When Launching Outlook
Times out when Opening Inbox [edit]
Approved for Release: 2022/04/13 C06893568
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(U) Microsoft Outlook - CIA Wiki
Approved for Release: 2022/04/13 C06893568
� Outlook Times Out When Opening Inbox
Profile Fix [edit]
� Outlook Profile Fix
Exchange Transition [edit]
� Missing Exchange Users Link - Steps to verify skipped Exchange Users
� Microsoft Exchange Password Prompt Link - Steps to resolve the re-appearing password prompt
� Link _ Exchange Verify Steps to verify a user has been migrated to Exchange
Microsoft Outlook 2007 Conflict [edit]
� Microsoft Outlook 2007 Conflict
Modify User Mail Profile
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[edit]
Purpose: Modify User Mail profile for MS Outlook email pilot
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�
Modify User Mail Profile for MS Outlook Link
Outlook for JWICS & SIPRNet [edit]
� How to set up a mailbox Link - Includes instructions for both JWICS & SIPRnet
� SET Instructions Link - All Close Support members should be able to configure a customer's SIPRNet
E-mail Transfer (SET) so that their SIPRNet e-mail will automatically transfer from their SIPRNet inbox to
their Lotus Notes inbox. See the page for RESIPRECAL Technical Support for further instructions.
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