IN AN EFFORT TO BE MORE RESPONSIVE TO THE NEEDS OF OUR CUSTOMERS IN THE FEDERAL COMMUNITY, THE GENERAL SERVICES ADMINISTRATION (GSA) HAS RECENTLY UNDERTAKEN A STUDY OF THE PROCEDURES WE USE IN DELIVERING TELECOMMUNICATIONS SERVICES TO OUR C
Document Type:
Collection:
Document Number (FOIA) /ESDN (CREST):
CIA-RDP90M01364R000700010067-7
Release Decision:
RIFPUB
Original Classification:
K
Document Page Count:
17
Document Creation Date:
December 23, 2016
Document Release Date:
August 1, 2013
Sequence Number:
67
Case Number:
Publication Date:
February 25, 1988
Content Type:
LETTER
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-
General Services Administratio
? ?from: Washington, DC 20405
February 25, 1988
Dear Client Agency:
In an effort to be more responsive to the needs of our
customers in the Federal community, the General Services
Administration (GSA) has recently undertaken a study of the
procedures we use in delivering telecommunications services to
our client agencies. This study was performed jointly by GSA's
Public Buildings Service and Information Resources Management
Service and resulted in a-document entitled, The General Services
Administration Telecommunications Procedures, a copy of which is
enclosed.
This document accurately reflects the realities of the
Federal telecommunications environment in the post-deregulation
era, and specifically delineates the responsibilities of GSA and
all Federal agencies regarding the provision and management of
telecommunications resources in GSA controlled, Government-owned
and leased space.
While GSA will be following the procedures contained in the
enclosed document effective immediately, we will continue to work
with individual agencies on a case-by-case basis to ensure that
no agency will be denied necespary_telecommunications services
during the implementation of these procedures. Federal agencies
will be fully responsible for compliance with the procedures on
October 1, 1989 (the beginning of fiscal year 1990).
GSA is fully aware of the importance of telecommunications
services to the Federal community and will remain committed to
delivering up-to-date, effective, efficient, and consistent
service to meet your requirements.
If you have any questions, please have your staff contact
the appropriate GSA office serving your area.
Sincerely,
Terence C. Golden
Enclosure
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THE GENERAL SERVICES ADMINISTRATION
TELECOMMUNICATIONS
PROCEDURES
FEBRUARY 10, 1988
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SECTION:
1. GENERAL
2. SPACE
3. TELECOMMUNICATIONS REQUIREMENTS AND OPERATIONS . . . . 3
4. DELEGATIONS OF TELECOMMUNICATIONS PROCUREMENT AUTHORITY 5
TABLE OF CONTENTS
PAGE
2
5. TELECOMMUNICATIONS ADVISORY SERVICES
6. PHYSICAL PROTECTION
7. FIRE PROTECTION
8. MOVES
APPENDIXES:
-GLOSSARY OF TERMS
-REGIONAL CONTACTS
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10
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GENERAL SERVICES ADMINISTRATION TELECOMMUNICATIONS PROCEDURES
GENERAL
This document establishes responsibilities and procedures for the
provision and management of telecommunications resources in
Genera] Services Administration (GSA) controlled Government owned
and leased facilities. Telecommunications services in these
facilities can be obtained from GSA's Information Resources
Management Services (IRMS) consolidated service or through
agency-provided exclusive service. In this document, certain
responsibilities will ?be assigned to IRMS for all locations that
receive consolidated service, and to the tenant agencies for all
locations that receive exclusive service. This will consistently
be shown in the following manner: " IRMS (consolidated
service) or tenant agencies (exclusive service)." Within the
scope of these procedures, responsibilities will be defined for
telecommunications facilities, telecommunications systems, and
telecommunications technical support services.
These procedures are applicable to all Government agencies
responsible for obtaining telecommunications services within GSA
controlled space.
GSA's IRMS is responsible for establishing Governmentwide policy
and regulations for telecommunications services; providing
consolidated telecommunications services only when it is most
cost effective to the Government; and making available technical
support on a reimbursable basis, other than the incidental
providing of routine information.
Telecommunications installation exclusive of Customer Premise
Equipment (CPE), in a GSA controlled leased or Government owned
building will be the responsibility of IRMS (consolidated
service) or tenant agencies (exclusive service). In leased
space, it is recommended that the lease term be sufficiently long
to allow for the amortization of the costs of telecommunications
equipment, wiring, and cablina.
IRMS (consolidated service) or the tenant agencies (exclusive
service) will be responsible for deciding whether to salvage or
abandon telecommunications equipment, wiring, and cabling in a
leased building. In moves from leased space, IRMS (consolidated
service) or tenant agencies (exclusive service) will be
responsible for removing and/or abandoning telecommunications
wiring and equipment provided by them in accordance with GSA
regulations.
While the procedures contained herein are effective immediately,
GSA will work with agencies on a case-by-case basis to determine
an agency's ability to pay for the installation, wiring, and
relocation of telecommunications equipment until the agency has
had an opportunity to include telecommunications costs in their
budget request. This should be no later than October 1, 1989,
(beginning of FY 1990), at which time agencies will be
responsible for assuming the financial responsibility for all
matters covered in this order.
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SPACE
Through its Public Buildings Service (PBS), GSA will provide
distribution capability for basic voice and data communications
of tenant agencies except where the responsibility has been
delegated. The space to be provided is to meet basic
requirements for fire safety, security/physical protection,
heating/ventilating/air conditioning systems, and electrical
power for efficient operation of telecommunications equipment and
local distribution within a facility. However, PBS will neither
fund nor procure the installation, maintenance and operation of
telecommunications system equipment including wiring, cabling,
switch, and related equipment.
The space set aside for telecommunications equipment and its
environmental support systems is assigned and billed to IRMS
(consolidated service) or tenant agencies (exclusive service).
Conduit runs between switch equipment or incoming services and
wire closets for local distribution within a building are
standard. In new construction or major renovation, the sizing of
areas, conduits and ducts will be based on a standard planning
assumption of one telephone and one data instrument for every 100
square feet of occupiable office space. In those building areas
where the utilization rate is less than 100 square feet of
occupiable office space, that lesser rate will be the standard.
In existing buildings requiring additional conduit or ducts, the
PBS will provide the additional capability required not to exceed
the standard. The PBS reserves the right to provide the
additional capability by utilizing acceptable substitutes instead
of conduits or ducts. In new construction or major renovation,
the size of conduit and duct runs will be sized to accommodate
local area networks and data communications identified in the
design phase of the project. Any requirements above this level
are above standard and are to be reimbursed to the PBS.
The appropriate rental classifications for telecommunications
switchrooms, wire closets, and related spaces will be based on
construction, not on usage.
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TELECOMMUNICATIONS REQUIREMENTS AND OPERATIONS
Except when the responsibility has been delegated, GSA through
its PBS will provide all support facilities for the installation
of telecommunications systems such as equipment rooms, closets,
conduits, risers, and other pathways if required. IRMS
(consolidated service) or the tenant agencies (exclusive service)
will provide recommendations for the size, location and
configuration of the telecommunications support facilities. IRMS
(consolidated service) or the tenant agencies (exclusive service)
will be responsible for the purchase, installation and
maintenance of all telecommunications equipment, cabling, wiring
and associated devices installed in the telecommunications
support facilities. Tenant agencies will be responsible for all
Customer Premise Equipment (CPE) and associated wiring.
Maintenance programs for all CPE shall be the responsibility of
the tenant agencies.
Where consolidated local telecommunications service is provided
in GSA controlled space, (Government-owned or leased) GSA's IRMS
responsibilities for wiring ends at the wire closet. All wiring
from the wire closet in support of CPE shall be the
responsibility of the tenant agency. Telecommunications services
(basic vertical and horizontal wiring for telephone/data) in all
other situations shall be the responsibility of the tenant
agencies.
Maintenance and operation of architectural, mechanical, and
electrical support equipment and other devices to support the
telecommunications equipment shall be the responsibility of IRMS
(consolidated service) or the tenant agencies (exclusive
service). Maintenance and operation of building systems (e.g.,
air-conditioning, heating, etc.) and procurement of space shall
continue to be the responsibility of GSA's PBS, except where
those functions have been delegated.
Installed telecommunications facilities and systems are the
operational responsibility of IRMS (consolidated service) or the
tenant agencies (exclusive service). The following principles
and restrictions will apply to all resources dedicated to
telecommunications use:
1. No power cables will be installed in telecommunication
risers, conduits, ducts on non-compartmentalized
wireways. Exceptions will be addressed on a case-by-
case basis. '
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2. Areas identified for telecommunications Use will not be
used for unauthorized storage of materials or supplies.
?3. High voltage or radio frequency emanating equipment will
not be installed adjacent to telecommunications
-equipment prior to determining potential for Electro-
Magnetic Interference (EMI).
4. Telephone equipment rooms and closet's will be equipped
with locks with access limited to personnel engaged in
the operation and maintenance of telecommunications
systems and the building.
5. In multistory buildings, tenant agencies will not be
permitted to install vertical riser wiring or cabling
without permission of the GSA building manager in GSA
managed space or the facility manager in delegated
space.
6. All installed wire, cables, power and equipment shall be
bonded, grounded or shielded in accordance with industry
standards and local electrical codes.
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DELEGATIONS OF TELECOMMUNICATIONS PROCUREMENT AUTHORITY_
Agencies that have been granted Delegated Procurement Authority
(DPA) for telecommunications are responsible for furnishing,
installing, operating and maintaining their telecommunications
systems and services. These agencies can be located in
Government owned or leased space, and may obtain
telecommunications support services on a reimbursable basis
through existing IRMS contracts (e.g., Telecommunications
Technical Service Contract (TTSC), Purchase of Telephones and
Services (POTS), etc.).
GSA's PBS shall not be responsible for any cost incurred by
tenant agencies issued DP's. If an agency which has been
granted a DPA must relocate due to the expiration of a lease, GSA
(PBS or IRMS) will not "recreate" the switch and network at the
new location.
GSA's IRMS includes the following language in DPA's/Federal
Information Resources Management Regulation (FIRMR) approvals
issued to agencies for telecommunications equipment installations
in GSA controlled space:
"That the agency must contact the applicable regional
representatives of the GSA Public Buildings Service (PBS)
within 30 days to assess the impact of this procurement on
assigned space; to determine the status of all building
leases in relation to the telecommunications systems life and
its implications on cost recovery".
Also, the PBS and IRMS will develop appropriate additional DPA
language to clarify and further define PBS's review requirements.
This will include a restoration requirement that will be clearly
stated and included in the DPA agreement. However, the current
$50,000 blanket DPA threshold for Telecommunications may be
substantially increased in the near future. If the threshold is
increased, using the DPA process for advising agencies to
coordinate their telecommunications requirements with the PBS
will no longer be as effective. Therefore, GSA will review and
modify, as appropriate, existing policies and regulations related
to tenant agency responsibilities in Government owned and leased
space. Existing or planned delegation of PBS building management
authority will be one of the criteria used in delegating control
of telecommunications.
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TELECOMMUNICATIONS ADVISORY SERVICES
GSA through its IRMS will provide to PBS or tenant agencies, upon
request, reimbursable advisory telecommunications services to
determine tenants telecommunications needs. GSA-provided
telecommunications support to tenant agencies will be obtained
through the IRMS zonal telecommunications division. Tenants
shall be responsible for all costs incurred for advisory services
related to procurement, installation, and relocation of
telecommunications equipment unless otherwise indicated. GSA,
thru PBS, will provide space layout/planning services at no cost
at initial occupancy. The tenant will fund for any requested
building alteration after occupancy. The following are examples
of services available to support client agencies program
objectives and technical requirements:
Task 1. Provide advice and recommendations to
Architectural Engineer for development of
telecommunications conduit distribution systems
and related facilities for new buildings and major
renovation projects.
Task 2. Evaluate the availability/quality of
telecommunications conduit distribution
facilities/abandoned wire and cabling in a
proposed lease, building purchase, or other
acquisition, and provide a complete analysis of
each site with recommendations and cost estimates.
Task 3. In relocation situations, review
telecommunications service costs in present
location and provide in-depth cost estimates for
"LIKE SERVICE" in new location.
Task 4. In major moves, assist with developing realistic
schedules and milestones for moving all
telecommunications-related services.
Task 5. Provide total oversight/coordination of all
telecommunications contractors, POTS, Local
Exchange Carrier (LEC), and others to ensure
scheduled deadlines are met.
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PHYSICAL PROTECTIOF
The GSA Public Buildings Service's (PBS) Office of ,Real Property
Management and Safety, Law Enforcement Branch (LEB), provides for
the physical security and protection of people and property in '
all GSA-controlled space by implementing a program which includes
Utilizing security, intrusion, duress, and communications systems
and equipment.
To provide for protection of telecommunications equipment and
resources, LEB regional staff will perform a physical security
survey to determine tenant agency security needs. However,
telecommunications 'equipment and resources are considered to be
tenant agency operating equipment, and any special needs
associated with protecting such equipment will be paid for on a
reimbursable basis by the tenant agency. These physical security
surveys will be conducted in accordance with the following
criteria:
I. In those facilities where physical security surveys have
been conducted, the LEB regional staff will perform a
special one time survey to address tenant agency
telecommunications requirements if not previously
considered in the most current survey.
9. In those facilities where physical security surveys have
not been conducted and are scheduled to be surveyed
during the current year, the tenant agency
telecommunications requirements will be addressed during
those surveys.
3. All physical security surveys will be conducted in a
coordinated manner by LEE regional staff, IRMS regional
staff, and tenant agency staff.
4. If IRMS or a tenant agency requests a special physical
security survey of the herein described criteria for
conducting physical security surveys, LEB regional staff
will conduct such physical security survey on a
reimbursable basis.
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FIRE PROTECTION
Standard Level of Protection
In initial space assignments, PBS will provide systems necessary
to achieve a standard level of fire protection in electronic
communications equipment areas, including switch (PBX) rooms.
These systems will include:
1. Wet pipe automatic sprinkler system with on-off style
sprinkler heads, *using sprinkler head guards. This
system will protect the facility from catastrophic loss
associated with damage from an uncontrolled.fire
originating within or from adjacent facilities. . The on-
off sprinkler heads and guards will limit accidental
water damage.
2. Fire rated partitions. These partitions will serve to
separate telecommunications areas from possible fire
exposure from the outside. Also, portions of facilities
will be subdivided with fire rated partitions to reduce
the potential for loss from exposure within the
facility. These areas would typically include: data
storage areas, redundant switches, battery rooms.
3. Area smoke detectors. This system will provide the
facility with an early fire warning system. Once
activated, manual investigation and suppression
activities can be initiated in sufficient time so that
the above protection systems should not have to be
called into service.
4. Portable fire extinguishers for Class A Fires
(pressurized water) or Class A, B and C Fires
(Multipurpose), and Classes B and C Fires (Carbon
Dioxide).
Existing PBX rooms not in compliance with the above requirements
must be altered to comply with the standards. Installation of
required fire protection systems in existing assignments to be
altered or converted to PBX rooms, will be performed by the PBS
on a reimbursable basis consistent with building delegation
agreements.
Optional Protection
IRMS may request the following systems, at their discretion and
expense, and/or at the discretion and expense of tenant agencies,
to be paid for on a reimbursable basis, subject to technical
review by Regional PBS Safety and Environment Management Branch:
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1. Halon 1301 fire extinguishing systems in mission
critical facilities. This system would be designed to
PBS criteria and be installed in addition to the
automatic sprinklers.
2. Sprinkler protection in wire closets with connecting
blocks. This is considered optional protection if the
wire closet installation is not in the primary facility
and sprinkler protection is not required by other
criteria (e.g., high rise).
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MOVES
A forced relocation means any move in which an agency is directed
to move from its present space assignment in whole or in part.
GSA's PBS or the responsible forcing agency will assume certain
costs identified below to provide similar space and building
services at a new location for the relocated agency. The PBS
will pay for moving costs, Initial Space Alterations (ISA's) and
existing above-standard building requirements when PBS has caused
the relocation. When another agency is responsible for the
relocation, that forcing agency must pay for moving costs and
existing above standard building requirements of the dislocated
agency. GSA's PBS will pay for the ISA's of the relocated
agency.
As a result of the deregulation of the telephone industry,
telecommunications equipment, wiring and hook ups are now
considered customer premise equipment or CPE, and GSA will not
assume the costs of providing similar services at the new
location. GSA will assume only the costs of providing the space
and the horizontal and vertical conduit for the
telecommunications requirements as part of the ISA's for the
relocated agency. However, where consolidated local
telecommunications service is provided in the new location, GSA
through its IRMS, will provide wiring to the wire closet. All
wiring from the wire closet in support of CPE shall be the
responsibility of the tenant agency. In all other service
situations, telecommunications services, e.g., switches and basic
vertical and horizontal wiring for telephone/data, shall be the
responsibility of the tenant agency. GSA will not provide wiring
to or for local area networks at the new location. The relocated
agency will be required to budget for the funds necessary to
cover the cost of the level of telecommunications services they
deem appropriate at the new location beyond those provided by GSA
as part of the ISA's or consolidated services.
In the event that an agency must relocate as the result of an
extraordinary event (e.g, fire, natural disaster, etc.) which
renders the current space unusable and requires that the
facilities be vacated, GSA's PBS will assume the costs of moving
and providing space and conduit. However, PBS will not replace
any agency program equipment including telecommunications
equipment, wiring or hook ups, and wiring to local area networks.
GSA's PBS may require a forced relocation if the action is in the
best interest of the Government and it would not unreasonably
interfere with the agency's performance of its mission. The best
interest of the Government shall be determined by an economic
analysis and is defined as the lowest cost. The total costs used
in the analysis of each alternative shall include moving and
alterations expenses, telecommunications expenses to be incurred
by the tenant agency and all other allowed expenses. The GSA
determination that there is no unreasonable interference with the
performance of the agency's mission may be appealed by the agency
through the normal appeal procedures set forth in FPMR Temporary
Regulation-D-73, Section 101-17.207.
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GLOSSARY OF TERMS
Consolidated Service. A telecommunications system managed by GSA
which provides local telecommunications
service in a primary or supplemental
service location.
Customer Premise
Equipment (CPE).
Delegated Procure-
ment Authority (DPA).
Distribution Cap-
ability.
User owned or leased telecommunication
equipment, wiring and/or cable located at
customer premise.
A delegation from GSA to procure a
telecommunications system outside of
consolidated service.
Infrastructure components and/or space
required to enable the provision
of telecommunications services to client
agencies, e.g. conduits, ducts, raised
flooring, shafts, etc.
Electromagnetic Inter- Any conducted, radiated, or induced
ference (EMI). voltage which degrades, obstructs, or
repeatedly interrupts the desired
performance of electronic equipment.
Exclusive Service.
Federal Information
Resources Management
Regulation (FIRMR).
A telecommunications system that is
procured and managed by an agency other
than GSA and may provide common use
services for all federal agencies at the
I ocation.
Codified uniform policies and procedures
governing the management, acquisition and
use of information resources by Federal
and Executive agencies (as applicable),
and by Government Contractors as directed
by agencies.
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Like Service
Telecommunications equipment, cabling or
wiring providing similar grades and
classes of service as presently available
to a user.
Local Exchange A local telephone company.
Carrier (LK).
Purchase of Tele-
phones and Services
(POTS)
Telecommunications
Technical Service
Contract (TTSC).
A GSA contract program by which all
Federal agencies are able to purchase
telecommunications equipment and services
from a fully competed contract
A GSA contract for obtaining
telecommunications consulting services.
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- SYMBOL
2P
3P
4P
5P
6P
7p
9P
WP
WQ
ASSISTANT REGIONAL ADMINISTRATORS
FOR PUBLIC BUILDINGS SERVICES
ADDRESS TELEPHONE
Richard B Welsh, Jr. 8-264-4284
26 Federal Plaza
Room 22-102
New York, NY 02109
Thurman M. Davis
Federal Building & U.S.
Ninth & Markets Sreets
Philadelphia, PA 19107
Thomas E. Davis
Richard B. Russell Federal
Building and Courthouse
75 Spring Street, NW
Room 346
Atlanta, GA30303
James G. Whitlock
John C. Kluczynski Federal
Building
230 S. Dearborn Street
Room 3700
Chicago, IL 60604
J. Wayne Roy
1500 East Bannister Road
Room 1137
Kansas City, MO 64131-3088
Earl W. Eschbacher, Jr.
819 Taylor Street
Room 5A27
Fort Worth, TX 76102
A. 0. Barton
525 Market Street
San Francisco, CA 94105
Lewis M. Pearson
7th & D Street, SW
Washington, DC 20407
Paul Chistolini
7th & D Street, SW
Washington, DC 20407
13
8-597-1129
8-242-5129
8-353-5572
8-926-7231
8-334-2522
8-454-9070
8-472-1891
8-472-1891
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SYMBOL
3K
4K
7K
9K
WK
ASSISTANT REGIONAL ADMINISTRATOR
FOR INFORMATION RESOURCES MANAGEMENT sEgyIcEs
ADDRESS TELEPHONE
Joe Thompson 8-597-4921
Federal Building & U.S.
Ninth & Market Streets
Philadelphia, PA 19107
Janice Mendenhall
Richard B. Russell Federal
Building and Courthouse
75 Spring Street, NW
Room 346
Atlanta, GA 30303
Darrell Clokey
819 Taylor Street
Room 5A27
Fort Worth, TX 76102
Ed Messerly
525 Market Street
San Francisco, CA 94105
Don Vennenberg
7th & D Street, SW
Washington, DC 20405
14
8-242-5104
8-334-2871
8-454-7577
8-453-4100
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