PROGRESS REPORT ON FEDERAL EXECUTIVE DEVELOPMENT PROGRAMS

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CIA-RDP95-00535R000300030006-5
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August 15, 1984
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Declassified and Approved For Release 2013/08/09: CIA-RDP95-00535R000300030006-5 3Y ?S GE\ERAL ACCO,ATING OFFICE Report To The Chairman, Subcommittee On Civil Service, Post Office, And General Services Committee On Governmental Affairs United States Senate Progress Report On Federal Executive Development Programs The Office of Personnel Management (OPM) and five agencies GAO reviewed established and are operating executive development programs required by the Civil Service Reform Act of 1978. Most program partici- pants GAO interviewed believed the programs were beneficial in preparing candidates for the Senior Executive Service (SES) and in improving the ability of SES members to do their jobs. Officials in four of the five agencies GAO reviewed believed OPM's executive development guidance was difficult to use because it was fragmented and they expressed concern about OPM's reduction in the level of agency assistance following budget cutbacks in fiscal year 1982. All five of the agencies were, in some instances, not complying with parts of OPM's execu- tive development program guidance and regulations. OPM consolidated its program guidance, assigned additional staff members to assist the agencies, and reemphasized to the agencies their responsibilities for compliance with OPM guidance and regulations. These measures should alleviate the agencies' con- cerns and improve their compliance with OPM's guid- ance and regulations. GAO/GGD-84-92 AUGUST 15, 1984 Declassified and Approved For Release 2013/08/09: CIA-RDP95-00535R000300030006-5 Declassified and Approved For Release 2013/08/09: CIA-RDP95-00535R000300030006-5 Request for copies of GAO reports should be sent to: U.S. General Accounting Office Document Handling and Information Services Facility P.O. Box 6015 Gaithersburg, Md. 20760 Telephone (202) 275-6241 The first five copies of individual reports are free of charge. Additional copies of bound audit reports are $3.25 each. Additional copies of unbound report (i.e., letter reports) and most other publications are $1.00 each. There will be a 25% discount on all orders for 100 or more copies mailed to a single address. Sales orders must be prepaid on a cash, check, or money order basis. Check should be made out to the "Superintendent of Documents". Declassified and Approved For Release'2013/08/09 : CIA-RDP95-00535R000300030006-5 Declassified and Approved For Release 2013/08/09: CIA-RDP95-00535R000300030006-5 OMMIVALGOVIDINMOR DIVISION B-215813 UNITEDSTATESGENERALACCOUNTINGOFFICE WASHINGTON. D.C. 20548 The Honorable Ted Stevens Chairman, Subcommittee on Civil Service, Post Office, and General Services Committee on Governmental Affairs United States Senate Dear Mr. Chairman: This report responds to your request that we review executive development programs for Senior Executive Service (SES) candidates and members, established under provisions of the Civil Service Reform Act of 1978. As agreed with your office, we reviewed how the Office of Personnel Management (OPM) was fulfilling its agency assistance and oversight responsibili- ties under the act and how executive development programs were being carried out in five federal agencies--the Departments of Agriculture, the Air Force, Education, and Justice; and the National Science Foundation (NSF). OPM and the five agencies we visited have established and are operating executive development programs. OPM issued guidance and regulations, provided assistance to the agencies, monitored their progress, and administered an executive develop- ment program for agencies that did not have enough SES positions to justify operating their own programs. The agencies selected SES candidates, assigned mentors to them, and provided training and developmental assignments to both SES candidates and SES members. Most agency officials, SES candidates, SES members serving as candidates' mentors, and other SES members we inter- viewed believed the programs were beneficial. We found, however, that four of the five agencies we re- viewed were concerned about OPM's guidance and its reduction in assistance following budget cutbacks in fiscal year 1982. Offi- cials of the agencies we reviewed--except for the Air Force--ex- pressed concern that OPM's guidance materials were difficult to use because they had been issued in piecemeal fashion, were fre- quently changed, and lacked consistency. Officials of these agencies were also concerned because, after budget cutbacks in Declassified and Approved For Release 2013/08/09: CIA-RDP95-00535R000300030006-5 Declassified' and Approved For Release 2013/08/09 : CIA-RDP95-00535R000300030006-5 B-215813 fiscal year 1982, OPM reduced the level of assistance it had provided earlier. Air Force officials said they did not rely heavily on OPM's formal guidance and expressed satisfaction with the assistance they had received from OPM. Our review also showed that, in some cases, the five agencies visited were not complying with OPM's executive development program guidance and regulations. Some mentors were not providing assistance to SES candidates in all OPM-prescribed areas, SES members often did not have required individual development plans, and only one of the five agencies--Agriculture--had formally evaluated its executive development program. OPM has taken several actions to address agency concerns and noncompliance. As part of a revised and expanded approach encompassing the development of supervisors, managers, and ex- ecutives, OPM consolidated its program guidance into a new Federal Personnel Manual (FPM) Chapter 412, superseding the various bulletins and letters previously issued. The new chapter was issued on July 18, 1984.. OPM has also assigned 10 staff members to serve as agency liaison officers'in an effort to improve its assistance to the agencies. Each of the 10 staff members is responsible for a group of agencies. Five OPM staff members were assigned to provide agency assistance before the fiscal year 1982 budget cuts. Although the 10 OPM staff members have other training and development responsibilities, OPM officials believe these responsibilities will complement their agency assistance duties. OPM's new FPM chapter also specifically addresses the areas in which we identified instances of agency noncompliance with OPM guidance and regulations. The chapter states that agencies must ensure that --candidates' mentors are aware of their responsibilities and are properly prepared to fulfill their roles, --SES members prepare and regularly update their individual development plans, and --executive development officials establish evaluation systems to assess both program and individual partici- pant's success. OPM's revised FPM chapter on supervisory, management, and executive development has only recently been issued; therefore, it is too early to begin assessing its effects. Organizational and operational changes in OPM to implement the revised approach to management development are still in process. We plan in the 2 Declassified and Approved For Release 2013/08/09: CIA-RDP95-00535R000300030006-5 Declassified and Approved For Release 2013/08/09: CIA-RDP95-00535R000300030006-5 B-215813 future to assess OPM's and the agencies' progress in implement- ing the revised approach. Appendix I to this letter provides the details of our re- view, including a discussion of our objectives, scope, and methodology. Appendix II highlights the results of our execu- tive development questionnaire administered to a total of 390 SES candidates, SES members serving as candidates' mentors, and other SES members. Appendix III provides information, as of March 1984, on the study or work activities of the 12 SES mem- bers who have participated in sabbaticals provided for by the Civil Service Reform Act. As requested by your office, we did not obtain agency com- ments on this report. Also, as arranged with your office we are sending copies of this report to the Directors of OPM and the National Science Foundation; the Secretaries of Agriculture, Defense, Air Force, and Education; and the Attorney General. We will also send copies to other interested parties and make copies available to others upon request. Sincerely yours, 3 illiam J. Anderson Director Declassified and Approved For Release 2013/08/09: CIA-RDP95-00535R000300030006-5 Declassified and Approved For Release 2013/08/09: CIA-RDP95-00535R000300030006-5 APPENDIX I APPENDIX I PROGRESS REPORT ON FEDERAL EXECUTIVE DEVELOPMENT PROGRAMS OBJECTIVES, SCOPE, AND METHODOLOGY Our objectives were to (1) assess executive development ef- forts at OPM and selected agencies and (2) obtain the views of SES candidates, their mentors, and SES members about their exec- utive development experiences. We did not attempt to evaluate the relevancy, substance, or quality of the training and assign- ments provided in executive development programs; however, we did obtain and analyze program participants' and officials' per- ceptions on these matters. We did our review at OPM, which has overall responsibility for federal executive development pro- grams, and five selected agencies. We selected five agencies' programs to review--the Depart- ments of Agriculture, the Air Force, Education, and Justice; and the National Science Foundation. We selected these agencies' programs because we wanted to obtain information about programs which varied in size and implementation. Because of the program differences, the results of our work cannot be projected. We also obtained information about a series of seminars and policy discussions conducted by the Department of Treasury's Executive Institute for Treasury's SES candidates and members. We have included this information in our report because Treasury is considering opening its seminars and discussions to other agencies. We did not, however, evaluate Treasury's executive development program. We interviewed. executive development officials at OPM and the five agencies reviewed to assess their executive development roles and the policies, procedures, and practices used to de- velop SES candidates and members. We reviewed applicable laws, OPM and agency regulations, executive development plans, budget data, and employees' individual development plans. We interviewed by telephone a total of 390 SES candidates, SES members serving as candidates' mentors, and other SES mem- bers to obtain information about their developmental activities and the roles of candidates' mentors. These interviews were conducted during June and July 1983. The methodology used to conduct the interviews is discussed in appendix II. Our review was conducted primarily at OPM and the five agencies' headquar- ters in Washington, D.C., although we interviewed SES candi- dates, candidates' mentors, and SES members located in various agency field installations in the United States. Our review work was conducted from October 1982 to September 1983 in accor- dance with generally accepted government audit standards except that we did not obtain agency comments. We updated our 1 Declassified and Approved For Release 2013/08/09: CIA-RDP95-00535R000300030006-5 Declassified and Approved For Release 2013/08/09: CIA-RDP95-00535R000300030006-5 APPENDIX I APPENDIX I information on OPM's executive development efforts in March and April 1984. OPM'S ROLE IN EXECUTIVE DEVELOPMENT Title IV of the Civil Service Reform Act of 1978 estab- lished the SES and required OPM to set up programs for (1) the systematic development of SES candidates and (2) the continuing development of SES members. The act provided that OPM could either operate such programs or require the agencies to do so under OPM criteria, guidance, and oversight. In practice, OPM has delegated to agencies the responsibility for planning, im- plementing, and operating executive development programs under OPM prescribed criteria. OPM undertook a number of efforts to carry out its execu- tive development responsibilities. These included establishing competency areas as the basis for executive development, conven- ing review boards to review the qualifications of SES candidates in the competency areas, providing guidance and assistance to agencies, overseeing the implementation of agency executive development programs, and administering a candidate development program for agencies that did not have enough SES positions to justify operating their own programs. These efforts dealt with the development of SES candidates and SES members. OPM has recently revised and expanded its management development approach to give greater attention to the development of individuals as they progress through the career levels from supervisor to manager to executive. Executive competencies OPM's initial research efforts focused on developing a data base on federal managers' and executives' duties and competen- cies, including a survey to distinguish between the duties of federal managers and executives. After this survey, OPM inter- viewed agency executives and identified six competency areas to use as a framework to determine individual developmental needs. The six areas are (1) integration of internal and external program-policy issues; (2) organizational representation and 'liaison; (3) direction and guidance of programs, projects, or policy development; (4) acquisition and administration of finan- cial and material resources; (5) utilization of human resources; and (6) review of implementation and results. Candidates must be certified in these areas by OPM-convened qualification review boards before they can be appointed to SES positions. 2 Declassified and Approved For Release 2013/08/09: CIA-RDP95-00535R000300030006-5 Declassified and Approved For Release 2013/08/09: CIA-RDP95-00535R000300030006-5 APPENDIX I APPENDIX I Qualification review boards OPM convenes qualification review boards to review applica- tion packages which agencies submit as evidence that a person is qualified to join the SES. The Reform Act requires that more than one-half of each board comprise career executives. Board membership rotates among agencies on an ad-hoc basis. The boards are concerned primarily with an individual's qualifi- cations to satisfy the six competency areas. They do not review technical qualifications for a specific SES position, as this is done by agencies' executive resources boards. Governmentwide, between July 1979 and March 1984, agencies submitted 3,622 can- didates to the qualification review boards for review. All but 51 were approved--23 were disapproved and 28 were returned without action to the agencies, and were not resubmitted. Agency assistance and oversight After the Civil Service Reform Act went into effect in July 1979, OPM assigned five people to assist agencies with executive development. They were in regular contact with the agencies, providing technical information, answering questions, interpret- ing OPM guidance, and overseeing agency executive development efforts. To meet its oversight responsibilities, OPM periodi- cally reviewed and granted provisional approval to agencies' executive development plans. OPM also shared with the agencies information on executive development through a publication clearinghouse and various workshops and forums. Publications included a periodic newsletter on OPM .and agency executive development activities, and fact sheets and other issuances about executive development. In addition, OPM issued various Federal Personnel Manual bulletins and letters on executive development. An important part of OPM's executive development efforts involved developing materials for the agencies to use in their programs. In 1980, OPM awarded a $640,000 contract to Harvard University to develop federal management case studies and simu- lations that agencies could use in their executive-development programs. In June 1982, OPM and Harvard sponsored a workshop on how to use the case studies and simulations. OPM has circulated the case studies and simulations to the agencies for use in their programs. OPM has also begun integrating the case studies into its training curriculum. Officials of the five agencies we visited believe the case studies were useful. After budget and staff cutbacks in 1982--a part of the general budget reductions for nondefense agencies--OPM reduced much of its assistance and oversight of agency executive development programs. Although documentation of resources de- voted to executive development was not available, OPM officials 3 Declassified and Approved For Release 2013/08/09: CIA-RDP95-00535R000300030006-5 Declassified and Approved For Release 2013/08/09: CIA-RDP95-00535R000300030006-5 APPENDIX I APPENDIX I estimated that staff years devoted to executive development re- search, policy, and advisory service dropped from about 20 in fiscal 1981 to about 7 in 1983. Contacts with agencies were reduced; OPM stopped its periodic reviews of agency plans, dis- seminated less information about executive development, and sponsored fewer workshops and forums. Executive development officials at the agencies we visited, except for the Air Force, were concerned with OPM's curtailment of service and with what they perceived as guidance that was fragmented, at times inconsistent, and, consequently, difficult to use. They believed that the information OPM had provided through its publication clearinghouse and workshops was useful. They also said they had difficulty obtaining responsive and ac- curate answers to their questions from OPM. Air Force officials said they did not rely heavily on OPM for guidance and expressed satisfaction with OPM's program assistance. OPM officials acknowledged that some of their executive development services may have been impaired after the fiscal year 1982 budget cuts. However, they believe recent actions will alleviate the problem. For example, in March 1984, 10 mem- bers of OPM's staff--compared with 5 in 1979--were assigned to serve as liaison officers to the agencies. These individuals have various training and development program responsibilities and are expected to maintain close contact with their assigned agencies. OPM has also consolidated its program guidance into a new FPM Chapter 412, superseding the various bulletins and let- ters previously issued and providing a single source of guidance for the agencies. OPM discontinued the periodic reviews of agencies' execu- tive development plans in 1982 and, in the spring of 1983, began granting final long-term approval of agency executive develop- ment programs. OPM then planned to approve about one agency program a month based on a review of agency records and a site visit. This review process resulted in approval of three agen- cies' executive development programs--Interior, Agriculture, and Labor. However, OPM officials advised us that, in November 1983, they decided to discontinue the agency-by-agency final approval process, primarily because it was consuming so much time that they recognized several years were going to be re- quired to approve all agencies' programs. Instead, as part of its revised approach to executive development, OPM plans to mon- itor agencies' progress by using existing data base systems, periodic onsite agency reviews, and feedback from agencies re- ceived as part of OPM's program assistance efforts. 4 Declassified and Approved For Release 2013/08/09: CIA-RDP95-00535R000300030006-5 Declassified and Approved For Release 2013/08/09: CIA-RDP95-00535R000300030006-5 APPENDIX I APPENDIX I Small agency program In 1980, OPM began an SES candidate program for agencies that did not have enough SES positions to justify conducting a program of their own. OPM established a criteria of less than 50 SES positions as the basis for participation in the first class. The first class had 62 candidates from 22 agencies, 58 of whom graduated. The tuition was $4,000 a candidate. Parti- cipants attended formal training and seminars and worked on de- velopmental assignments for 1-1/2 years. When not involved in these activities, candidates worked at their regular jobs. In 1981, a second class started. Tuition for a candidate in this class increased to $6,000. There were 15 participants from seven agencies, although eligibility was increased to agen- cies with up to 100 SES positions. We were able to contact and interview 12 participants in this class about the extent to which they believed the program had prepared them for entry into the SES. Nine told us the program had prepared them to a great or very great extent, two said to some extent, and one said to little or no extent. As part of its revised approach to management development, in March 1984, OPM announced a broader version of its small agency program. This program, consistent with OPM's plans to integrate supervisory, management, and executive development, is open to non-SES candidates at the GS/GM 14-15 level and, on an exception basis, to the GS/GM-13 level, although priority will be given to SES candidates. The program is based on the six competency areas mentioned earlier and is structured to accommodate "full participants"? those who will be involved in the entire program--and "intermit- tent participants"--those who wish to selectively supplement their own agencies' training and development activities by par- ticipating in portions of the OPM program. The program will be limited to 40 full participants at a cost of $4,000 each. Costs for intermittent participants will be prorated according to the activities selected. OPM'S revised approach to executive, management, and supervisory development The OPM activities discussed in the preceding sections fo- cused on developing SES candidates and individuals already in the SES. As noted earlier, OPM is broadening its management de- velopment program to provide for the systematic development of supervisors, managers, and executives. This new approach, which is outlined in the recently issued FPM Chapter 412, is based on a conceptual model of managerial behavior that OPM calls the Management Excellence Framework. Declassified and Approved For Release 2013/08/09: CIA-RDP95-00535R000300030006-5 Declassified and Approved For Release 2013/08/09: CIA-RDP95-00535R000300030006-5 APPENDIX I APPENDIX I This framework consists of three elements--competency areas, effectiveness characteristics, and management levels. The six competency areas are those described earlier which resulted from OPM's research efforts. They describe what execu- tives, managers, and supervisors do. The effectiveness charac- teristics describe how successful supervisors, managers, and executives perform their assigned tasks. According to OPM, the need for these characteristics is generally cumulative as the scope of an individual's management responsibilities increases. The third element of the framework refers to who the executives, managers, and supervisors are--three levels of managers with differing levels of responsibility whose behavior the overall framework describes. OPM is also developing a Management Excellence Inventory, a questionnaire directly linked to the framework, which can be used by supervisors, managers, and executives to identify both individual and organizational development needs and strengths. OPM plans to incorporate the use of this questionnaire into its management training curriculum. OPM's new FPM chapter explicitly recognizes that, for many federal employees who have come up through the ranks in techni- cal or professional positions, management is a "second profes- sion." Consequently, it distinguishes between developmental needs for supervisors, managers, and executives. It also empha- sizes that successful implementation of a management development program requires top management support and a partnership between OPM and the other agencies. The new chapter does not make major policy changes. It does, however, eliminate the prior requirement that SES candi- dates attend OPM's Executive Development Seminar. Instead, the new chapter provides a list of several formal, interagency, exe- cutive-level training experiences--including OPM's Executive Development Seminar--that have been approved by OPM for SES can- didates. It also reduces from 5 to 3 years the period during which candidates retain their certification for an SES position. OPM is developing a plan to restructure and reorganize its 'training and development activities to reflect the change from a separate focus on (1) training and (2) supervisory, management, and executive development. In April 1984, OPM formed a task group to identify organizational and operational changes needed to integrate the two formerly separate functions and implement the new FPM chapter. 6 Declassified and Approved For Release 2013/08/09: CIA-RDP95-00535R000300030006-5 Declassified and Approved For Release 2013/08/09: CIA-RDP95-00535R000300030006-5 APPENDIX I APPENDIX I AGENCY EXECUTIVE DEVELOPMENT ACTIVITIES While executive development is carried out under broad OPM guidance, each agency has tailored its program to meet its par- ticular needs. Agencies select candidates for the SES, assign mentors to them, prepare individual development plans (IDPs) with the employees, and enroll them in developmental programs, which include training courses and assignments. The SES candidates, their mentors, and SES incumbents we interviewed generally believed the programs had been benefi- cial. We found some instances, however, where the agencies we reviewed were not complying with certain provisions of OPM's guidance and regulations. OPM's new FPM chapter addresses these matters. SES candidate selection According to OPM officials, the five agencies we visited had, as of March 1984, selected 244 SES candidates. Ninety- eight of the candidates had been placed in SES positions. Selections were made by agencies' executive resources boards. Screening and selection procedures varied with each agency but included interviews, written appraisals, and self assessments. OPM officials advised us that several agencies were reconsider- ing the number of people to be placed in candidate programs because of the relatively high number of certified candidates compared with the relatively low percentages--in some cases less than 50 percent--actually selected for SES positions. The OPM officials stated that some agencies were not using certified candidates as the primary source for filling SES positions, and pointed out that agencies should take into account the rela- tively small number of SES vacancies expected for the near future in deciding on the size of their candidate programs. They also noted that the new FPM chapter requires agencies to use projected work force requirements and potential changes in their missions and goals in planning for both short and long- term management development needs. Each of the agencies we visited based its candidate devel- opment program on OPM's six competency areas. Candidates ad- dressed their proficiency in these areas in written IDPs and tailored their development activities to these areas. Each agency also included competency areas based on its particular needs, in addition to the six prepared by OPM. Two levels of certification are required before a candidate is eligible for appointment to an SES position. First, the candidates' profi- ciency must be certified in both OPM's and the agency-specific competencies by the agency's executive resources board. Second, the candidates' proficiency in the OPM required competencies Declassified and Approved For Release 2013/08/09: CIA-RDP95-00535R000300030006-5 Declassified and Approved For Release 2013/08/09: CIA-RDP95-00535R000300030006-5 APPENDIX I APPENDIX I must be certified by an OPM-convened qualifications review board. Mentors Each SES candidate is assigned a mentor from the SES who provides advice and counsel and monitors the candidate's devel- opment. We asked candidates from the five agencies visited how satisfied they were with their mentor's assistance. A majority of the candidates from each agency said they were satisfied or very satisfied. This ranged from 62 percent at the Department of Justice to 100 percent at the Department of Education. The responses are summarized in table 1. Table 1 SES Candidates' Satisfaction With Their Mentors Degree of Agencies Air satisfaction Agriculture Force Education Justice NSF (percentages) Very satisfied 24 36 50 28 36 Satisfied 46 43 50 34 43 Marginally satisfied 14 21 0 26 7 Dissatisfied 11 0 0 6 7 Very dissatisfied 5 0 0 3 0 Other 0 0 0 3 7 A majority of the candidates responded that their mentors were assisting them in the various areas prescribed by OPM. Some candidates, however, reported they were receiving no as- sistance in some of the required areas. Table 2 summarizes these responses. Executive development officials of the agen- cies we visited informed us that they were unaware that some candidates believed their mentors were not fulfilling the responsibilities prescribed by OPM guidance. 8 Declassified and Approved For Release 2013/08/09: CIA-RDP95-00535R000300030006-5 Declassified and Approved For Release 2013/08/09: CIA-RDP95-00535R000300030006-5 APPENDIX I APPENDIX I Table 2 Percentage of SES Candidates Who Reported Receiving No Assistance From Mentors in OPM Prescribed Areas Agencies Prescribed Air area Agriculture Force Education Justice NSF Counseling in IDP objectives 7 25 Advising on long- term career strategy 24 14 25 Assisting in arrang- ing developmental assignments and training 24 36 25 Monitoring develop- mental progress 19 7 25 Providing feedback on problems identified in developmental program 32 31 0 Individual development plans 31 7 40 14 29 36 43 21 40 29 OPM regulations require that each SES candidate and member have an IDP. Candidates' plans specify the training and assign- ments needed to achieve proficiency in both the OPM and the particular agency's prescribed competency areas. SES members' plans are linked to their performance objectives and focus on enhancing existing competencies, as well as correcting defi- ciencies identified in the performance appraisal process. , All SES candidates in our sample had plans. SES members, however, often did not. Executive development officials at Agriculture and Education said SES members were required to have plans. On the other hand, Air Force officials said plans were encouraged, but not required, unless SES members want to par- ticipate in long-term training. Officials at Justice and the NSF said they did not require plans, although NSF officials told us they intended to begin doing so. 9 Declassified and Approved For Release 2013/08/09: CIA-RDP95-00535R000300030006-5 Declassified and Approved For Release 2013/08/09: CIA-RDP95-00535R000300030006-5 APPENDIX I APPENDIX I Training and assignments SES candidates and members in our samples participated in training and assignments from the sources shown in table 3. Table 3 Source of Training and Assignments Training: SES SES members candidates (percentages) Government, at home agency 27 17 Government, at other agencies 26 45 Private sector 22 5 College/university 7 4 Assignments: Government, at home agency 13 22 Government, at other agencies 2 5 College/university 1 - State/local government 1 1 Private sector 1 1 Total 100 100 Based on OPM's definitions for types of training and assign- ments, 87 percent of the training and assignments for SES candidates, And 60 percent for members, was management ori- ented. The remaining was of a technical nature. SES candidates, members, mentors, and executive development officials that we interviewed felt that the training and assign- ments had prepared the participants for the SES or had helped them in their jobs. Details on the candidates', members', and mentors' responses are provided in appendix II. SES candidates Who had participated in such assignments believed that develop- mental assignments in the private sector or elsewhere in the government were more useful than federal government training courses in preparing them for the SES; however, as indicated in table 3, developmental assignments tended to be used less fre- quently than training. The Civil Service Reform Act authorized sabbaticals for SES members with 7 years of SES service or with a combination of at least 2 years of SES service and enough service in an equivalent 10 Declassified and Approved For Release 2013/08/09: CIATRDP95-00535R000300030006-5 Declassified and Approved For Release 2013/08/09: CIA-RDP95-00535R000300030006-5 APPENDIX I APPENDIX I position to make a total of 7 years. Over half of the SES mem- bers believed that sabbatical assignments would be helpful to them. However, of the agencies we reviewed, only the Air Force had granted sabbaticals, to two SES members. OPM's records showed that, as of March 1984, a total of 12 sabbaticals had been granted. Appendix III provides more information on the 12 sabbaticals. Although the Department of the Treasury was not one of the agencies we reviewed, we noted that it has established the Treasury Executive Institute to promote the development of its SES members and candidates and to supplement more formal train- ing offerings, such as those at OPM's Federal Executive Insti- tute. The Treasury's Institute conducts a wide range of programs, usually 2 days a month, featuring discussions with top Treasury and other Administration officials, seminars by promi- nent authors in various fields, and sessions using the Harvard case studies referred to earlier. An Institute official advised us that those attending have commented favorably on the pro- grams. Institute staff has also discussed its model with OPM and, with other agencies who may be interested in establishing - simalar programs. Evaluation of executive development Agencies are required by OPM's regulations to systemati- cally evaluate their executive development efforts and use the results to improve their programs. We found, however, that, of the five agencies we reviewed, only the Department of Agricul- ture had made the required evaluation. Officials of the other agencies said they had not formally evaluated their programs because of the absence of criteria, lack of time, or budget reductions. Agriculture's evaluation identified problems in both the candidate and mentor selection processes, in program administra- tion, and training. Agriculture officials told us that program improvements resulted from the evaluation and that they planned another evaluation in the future. OPM's new FPM chapter addresses areas of agency noncompliance As noted earlier, OPM's new FPM chapter reemphasizes to all agencies their responsibilities for ensuring that --candidates' mentors are aware of their responsibilities and are properly prepared to fulfill their roles, --SES members prepare and regularly update their individual development plans, and 11 Declassified and Approved For Release 2013/08/09: CIA-RDP95-00535R000300030006-5 Declassified and Approved For Release 2013/08/09: CIA-RDP95-00535R000300030006-5 APPENDIX I APPENDIX I --executive development officials establish evaluation sys- tems to assess both program and individual participant's success. 12 Declassified and Approved For Release 2013/08/09: CIA-RDP95-00535R000300030006-5 Declassified and Approved For Release 2013/08/09 : CIA-RDP95-00535R000300030006-5 APPENDIX II APPENDIX II QUESTIONNAIRE METHODOLOGY AND RESULTS We conducted a telephone survey of 390 SES candidates, men- tors, and SES members in the five agencies selected for review to assess their views on training and development and on spe- cific activities in these areas. We interviewed random samples of SES members at all five agencies and of candidates and men- tors at Agriculture and Justice. Because of their relatively small number, we attempted to contact all candidates and mentors in the remaining three agencies and all participants in the sec- ond class of OPM's small agency candidate development program. We interviewed participants in OPM's second class because it was in session at the time of our review. . We conducted the interviews between June 15, 1983, and July 22, 1983. To increase response rates, at least three at- tempts were made to contact prospective interviewees. Response rates over 80 percent were obtained for all respondent groups and all agencies, except for candidates in OPM's-small agency program and for Agriculture's mentors and members, who had rates of 73 percent, 74 percent, and 67 percent, respectively. Table 4 provides more details. Sample sizes were initially designed to yield confidence intervals of + 10 percentage points at most with a 90 percent level of confidence when projecting to the various respondent groups. Confidence intervals ranged from + 8 upwards to + 13 percentage points for findings concerning percentages of respon- dents and between + 2 and + 17 percentage points for findings concerning percentages of training and development activities. 13 Declassified and Approved For Release 2013/08/09: CIA-RDP95-00535R000300030006-5 .. Declassified and Approved For Release 2013/08/09: CIA-RDP95-00535R000300030006-5 APPENDIX II APPENDIX II Table 4 Basic Questionnaire Statistics Respondent type! agency Size of universe Number sampled Number interviewed Response ratea (percent) SES candidates Agriculture 92 39 37 94.9 Air Force 16 16 14 87.5 Educationb 4. 4 4 100.0 Justice 80 37 35 94.6 NSF 14 14 14 100.0 OPM's small agency program 11 11 8 72.7 Candidates' mentors Agriculture 92 38 28 73.7 Air Force 16 16 16 100.0 Education 5 5 5 100.0 Justice 80 35 30 85.7 NSF 12 12 12 100.0 SES members Agriculture 272 54 36 66.7 Air Force 172 49 41 83.7 Education 39 25 24 96.0 Justice 203 51 49 96.1 NSF 102 41 37 90.2 aResponse rate equals number interviewed divided by number sampled. bEducation's four candidates were participants in OPM's small . agency program. 14 Declassified and Approved For Release 2013/08/09: CIA-RDP95-00535R000300030006-5 Declassified and Approved For Release 2013/08/09: CIA-RDP95-00535R000300030006-5 Table 5 Candidates' Views on Extent to Which Training and Assignments Prepared or Will Prepare Them for SES Positions a b Air Training Agriculture Force Education Justice NSF Totalc Government, at candidates' home agencies Government, at other agencies Private sector College/university Assignments Government, at candidates' home agencies 1-, (xi Government, at other agencies State/local government Private sector aScale: 1. A very great extent 2. A great extent 3. A moderate extent 4. Some extent 5. Little or no extent 3.0 2.6 3.0 2.9 1.0 2.8 2.7 2.2 2.1 2.9 2.6 2.7 2.0 2.8 2.8 2.4 2.6 1.6 1.4 3.0 1.4 1.8 2.1 1.6 1.3 2.0 2.1 2.0 2.2 1.0 1.2 2.0 1.0 1.6 1.7 1.7 1.0 1.0 1.0 bIncludes only activities that were started or completed by candidates--planned activities are not included. cWeighted average of the five agencies. II XIGNEddV II XIGNHddY Declassified and Approved For Release 2013/08/09: CIA-RDP95-00535R000300030006-5 Declassified and Approved For Release 2013/08/09: CIA-RDP95-00535R000300030006-5 Table 6 SES Candidates' Perceptions of Readiness for SES Positions and How Program Prepared them for the SES Air Agriculture Force Education Justice NSF Readiness before programa Percentb 41 29 25 46 50 Mean 5.2 5.2 5.3 5.5 5.3 Readiness at time of interviewa Percentb 95 100 100 91 93 Mean 6.8 6.9 6.8 6.7 6.6 One or more point change in readinessa c Percent 78 93 75 71 79 Mean 1.6 1.7 1.5 1.2 1.3 Better prepared to a moderate or greater extent by programa Percente 81 100 100 63 71 aScale ranged from "definitely not ready" (1) to "definitely ready" (7). bPercent includes only responses (6) and (7)--the highest degrees of readiness in our scale. cChange in readiness calculated by subtracting readiness before program from readiness after program. dScale ranged from "to a very great extent" (1) to "little or no extent" (5). ePercent includes responses (1) "to a very great extent", (2) "to a great extent", and (3) "to a moderate extent". II xi aNaaa/ II XICINaddV Declassified and Approved For Release 2013/08/09: CIA-RDP95-00535R000300030006-5 Table 7 0 Cl) Mentors' Perceptions of Candidates' Readiness for SES Positions and How Program Prepared Candidates for the SES C-) CD w w =,i Cl) Air a_ m Agriculture Force Education Justice NSF m a_ > Readiness before programa -o Percentb 25 44 20 27 50 Mean 4.3 5.4 4.8 4.8 5.0 Readiness at time of interviewa 64 88 100 70 92 Percentb Mean 5.9 6.8 6.6 6.2 6.0 One or more point change in readinessa c H Percent 82 69 80 80 50 --4o Mean 1.6 1.3 1.8 1.4 1.0 -o 8 < m a_ -n o -, . 71 m (T) m (f) m n.) o _. w m o co Better prepared to q moderate or greater - extent by program'-' 0 F. Percente 93 75 100 70 83 71 0 m aScale ranged from "definitely not ready" (1) to "definitely ready" (7). co 91 o bPercent includes only responses (6) and (7)--the highest degrees of readiness in our scale. 0 CY, W CY, cChange in readiness calculated by subtracting readiness before program from readiness after 71 program. o o o w dScale ranged from "to a very great extent" (1) to "little or no extent" (5). o o o ePercent includes responses (1) "to a very great extent", (2) "to a great extent", and (3) "to a w o moderate extent". o o 9) H 01 H Declassified and Approved For Release 2013/08/09: CIA-RDP95-00535R000300030006-5 SES Members' Views Table 8 Assignments on Extent to Which Training and Have Helped or Will Help Them in Their Jobsa b Air Training Agriculture Force Education Justice NSF Total? Government, at members' home agencies 1.9 2.2 3.0 2.1 2.1 2.2 Government, at other agencies 2.1 2.2 2.4 2.7 3.3 2.5 State/local government 1.0 1.0 Private sector 2.0 2.3 1.4 1.8 2.0 1.9 .. College/university 1.0 1.6 1.8 1.9 1.7 Assignments 1--. m Government, at members' home agencies 1.7 1.0 1.0 1.6 1.9 1.7 Government, at other agencies 1.7 1.0 1.3 1.4 State/local government 2.0 2.0 Private sector 2.0 2.0 1.0 2.0 1.8 College/university aScale ranged from "extremely helpful" 1.7 (1) to "little or no help" (5). -- 1.0 1.5 bFor SES members with individual development plans, includes only activities that were started or completed--planned activities are not included. For SES members without such plans, includes activities in which they said they participated during the last 18 months. ?Weighted average of the five agencies. II xiaNaaav II XIGNaddlt 60/80/C1-0Z 8S8I8I -101 penaiddv pue Pe!PsseloeCI Declassified and Approved For Release 2013/08/09: CIA-RDP95-00535R000300030006-5 Agency/department Air Force Arms Control and Disarmanent Army Defense Mapping Agency Equal Employment Opportunity Comm. Table 9 LIST OF SABBATICALS AS OF MARCH 1984 Position prior to sabbatical Assistant Deputy Chief of Staff for Logistics Operations Dates February 1, 1983- August 16, 1983 March 15, 1984- September 15, 1984 August 1, 1981- July 1, 1982 Chief, Mechanics & Surface Interaction Branch, Wright Aeronautical Labora- tories Deputy Asst. Director, Multilateral Affairs September 1, 1981- Chief, Technology Trans- August 1, 1982 fer Group September 1, 1981- August 1, 1982 Director, Division of Biochemistry, Walter Reed January 10, 1983- Comptroller December 9, 1983 July 30, 1982- June 30, 1983 Deputy General Counsel Sabbatical course of study or work Royal Australian Air Force, study maintenance and logistics Learn composite materials design & develop user- friendly design handbook Visiting scholar, National Security and Soviet Affairs, University of North Carolina Visiting scholar, Georgetown University, study of Third World domestic arms production Visiting Professor of Cellular Biology, Salk Institute, University of California, San Diego Doctoral level program in management, University of Southern California Legal Research on age dis- crimination; presentations on findings XIGNaddV II XICINadd`d 0 0?, M 0 m W M cf) i LA, 2) (D -n (D CD (D n.) o.) 0 N.) CO 0 (r) . . Agency/department Dates Position prior to sabbatical Sabbatical course of study or work Interior National Aeronautics & Space Administration Nuclear Regulatory Commission Transkortation October 1, 1983- July 1, 1984 May 1, 1983- April 1, 1984 September 1, 1983- August 1, 1984 August 1, 1983- June 30, 1984 May 1, 1982- April 1, 1983 Assistant Director for Economics Chief, Biomedical Research Division Chief Scientist, Geodynamics Branch Deputy Director, Division of Quality Assurance Acting Associate Admin- istrator for Research and Development Research on marketing and economics of water policy, University of California, Davis Cardiovascular research, Stanford University, School of Medicine Center for Seismic Studies Defense Advanced Research Projects Agency, geophysical research Visiting fellow, Battelle Corps., studies of organizational development Postdoctoral research on motor vehicle safety, Oxford University, England II XIGNacicIV Declassified and Approved For Release 2013/08/09: CIA-RDP95-00535R000300030006-5 AN EQUAL OPPORTUNITY EMPLOYER UNITED STATES GENERAL ACCOUNTING OFFICE WASHINGTON, D.C. 20548 OFFICIAL BUSINESS PENALTY FOR PRIVATE USE,$300 POSTAGE AND FEES PAID U S. GENERAL ACCOUNTING OFFICE THIRD CLASS Declassified and Approved For Release 2013/08/09: CIA-RDP95-00535R000300030006-5