FBIS OPERATION AND MAINTENANCE (O&M) R.O.M. 10/26/84 PREPARED UNDER CONTRACT NUMBER: 84X-927700-000

• Document Type: CREST
• Collection: General CIA Records
• Document Number (FOIA) /ESDN (CREST): CIA-RDP88-00218R000300100001-2
• Release Decision: RIPPUB
• Original Classification: K
• Document Page Count: 23
• Document Creation Date: December 22, 2016
• Document Release Date: May 31, 2012
• Sequence Number: 1
• Publication Date: October 26, 1984
• Content Type: REPORT

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FBIS
OPERATION AND MAINTENANCE
(0&M)
R.O.M.
10/26/84
Prepared under contract number: 84%-927700-000
Prepared by:
Integrated Logistics Support
Strategic Systems Division
ESL
A Subsidiary of TRW
495 Java Drive
Post Office Box 3510
Sunnyvale, CA 94088-3510
Copy 3 of 10
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1.0
Introduction
1
1.1
Purpose
1
2.0
Overview
2
2.1
Special Considerations
2
2.2
Process
2.2.1 Analysis
3
4
2.2.2 Documentation ~
4
3.0
Preliminary Operation and Maintenance Estimates
5
3.1
Factory Maintenance Support
3.1.1 Flagship stations
7
~
3.1.2 Headquarters
3.2 Spares
8
8
4.0 Preliminary OM&LP
12
4.1 Analysis
12
4.2 Requirements
13
4.2.1 Maintenance Philosophy
13
4.2.2 Test Equipment Identification
~ ~ ~ ~ ~
14
4.2.3 Facilities Requirements
15
4.2.4 Contractor Responsibilities
15
4,2.5 Spares Philosophy
16
4.2.6 Expendables Management
1~
4.3 Internal Review
. .
l~
5.0 Review
18
6.0 Final OM&LP
19
6.1 Evaluation
19
6.2 Requirements
19
6.2.1 Specific OM&LP Definition
20
6.2.2 Test Equipment Requirements
20
6.2.3 Contractor Responsibility
20
6.2.4 Preliminary Spares List
20
6.2.5 Expendables Plan
21
6.2.6 Recommended Inventory
21
6.3 Internal Review
21
7.0 Summary
22
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1.0 INTRODUCTION
1.1 PURPOSE
This document will discuss the currently proposed Operations
and Maintenance support concept. This concept covers the
Integrated Logistic Support Group's best estimate of the
support required for the Foreign Broadcast Information
Service (FBIS) modernization operation and maintenance
through the life of the system. This estimate is based on
the system as it is proposed at this time.
The document will also discuss the proposed strategy to
define, develop, and implement an Operation, Maintenance,
and Logistic Plan (OM&LP) for the FBIS system modernization.
The OM&LP will be the device which analyzes and documents
the required strategy and plans to perform the support
required to operate and maintain the system through the life
of the plan. As such it will further define the information
and data presented in the operation and maintenance estimate
of this document.
The strategies and processes of the OM&LP will be in
accordance with DRD M18 of the contract. This document has
been developed based on the information which is currently
available. Further definition of the operation and
maintenance estimates, strategy, plans, and the actual OM&LP
will be performed as part of the development process.
As with all systems of this nature, the design and concepts
are very volatile and any plan to support them will have to
maintain a high degree of flexibility. The aim of this
document is to develop an operation and maintenance estimate
for current use, and a proposal for developing an OM&LP when
the system is built which will maintain a flexible approach
and still complete the tasks required.
Logistics support is available through a wide variety of
approaches. The approaches presented here are chosen based
on current assumptions and best practice methodology. As
the system becomes more defined the proposed strategy will
remain flexible to re-evaluate the approaches and continue
to select the best possible means of support.
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2.0 OVERVIEW
2.1 SPECIAL CONSIDERATIONS
One major difficulty in developing a logistics plan for the
FBIS modernization is the geographical diversity of the
sites in the FBIS network. Since most of the equipment is
"off-the-shelf", ESL proposes a multi-level maintenance plan
to compensate for the wide geographical diversity. Each
site will have the capability to perform maintenance to a
level in order to maintain a sufficient state of operational
readiness so as not to cause mission degradation.
Maintenance and logistics support functions that do not have
as great an operational impact will be conducted at a higher
level, namely at the flagship stations and the headquarters.
It is proposed that the flagship sites (Okinawa, Nicosia),
and the headquarters site serve as the major logistics
centers for their respective regions. Each of these sites
will be equipped sufficiently (spares, special test
equipment, etc.) to allow for central management of the
logistics process. This will ensure that the required
spares/units are available to the appropriate bureaus at the
appropriate times. This will also eliminate. the necessity of
having each bureau carry a full complement of spares it may
not need.
The flagship and headquarters sites also have additional
maintenance personnel. Since the bulk of the maintenance
staff is located at these sites, repair and replacement can
be centrally controlled. Additionally, the training
requirements will be easier to manage since the majority of
logistics and maintenance functions are centrally located.
Another major concern is the level of technical experience
of the maintenance personnel. The repair, replacement, and
spares philosophies will be an outgrowth of an analysis of
the ability of existing maintenance personnel to maintain
the system equipment to the required level. In the event
that the existing maintenance staff is unable to maintain
system equipment to the required level, or if it becomes
cost prohibitive, alternative means, i.e., service contracts
etc., will be investigated.
The FBIS modernization poses a logistics support challenge.
The system is a mix of commercial and industrial equipment
with each site having a varying number of equipments. The
equipments themselves vary in number from one to many per
site. The individual equipment complexities vary from
simple to complex; from electronic only to
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electro-mechanical. Further, the level of the maintenance
staff will also vary from site to site. The maintenance
concept must reflect these variances to be effective. The
system will also have a software component. The maintenance
plan must involve a configuration management approach to
insure all changes, upgrades, and fixes are promulgated
through the entire system. In addition, the Operating
Systems (OS) and system programs for the computers will be
improved over the life of the system. The OM&LP will cover
an approach to maintaining a current OS while ensuring the
changes to the OS do not impact the operations of existing
software.
The FBIS modernization is a challenge in another area. This
system will cross geographic, cultural and language borders.
As such, the maintenance concept must evaluate these areas
for their impact on the proposed system. Any process or
system must be designed and developed with these factors in
mind. In addition, it must be managed in such a manner as
to involve each of the sites as much as possible to keep
them a part of the process. The management of change, as
applied to the operation and maintenance concept, must be
planned and implemented so as to minimize the negative
impact of the system. Special care will be taken to
minimize the negative concerns of the system, such as; will
it work, will it continue to work; can it be supported; how
will it affect my job, how do I fit into the system. These
concerns will be both in the development of the OM&LP and
training.
2.2 PROCESS
The process of developing the OM&LP plan will occur during
the preliminary design phase. It will consist of the
following elements:
? Review of selected equipment
? Review of existing vendor documentation
(Service manuals, technical manuals, training
materials etc.)
? Review of existing vendor world-wide maintenance
contracts
? Review of existing FBIS maintenance capabilities
? Determining Test Equipment Requirements
(Based on the above items)
? Development of Spares Philosophy
(Based on the above items)
? Development of Repair/Replacement Philosophy
(Based on above items and existing FBIS
capabilities)
? Analysis
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2.2.1 ANALYSIS
The analysis phase will seek to integrate all of the reviews
outlined in the preceding paragraph. The outcome of each of
the reviews will be the development a spares, repair, and
replacement philosophy, along with any modifications to the
FBIS training plan. The analysis phase will take into
account all customer requirements and concerns and will
occur during the Initial Design Phase. The outcome of the
analysis phase will be the Preliminary OM&LP.
2.2.2 DOCUMENTATION
A copy of the Preliminary OM&LP will be submitted for
customer review and comments prior to the development of the
Final OM&LP. It will detail all vendor materials that have
been reviewed, and will include, but not be limited to the
following items:
? Spares philosophy
? Spares list
? Repair/Replacement Philosophy
? Required test equipment
? Recommendations for site installation and
preparation plan
The final OM&LP will be based upon reaction to inputs from
the review by the customer modernization program members It
will include, but not be limited to the following items:
? Specific 0&M requirements
? Final Test Equipment Requirements
? Software 0&M responsibility
? Preliminary spares list
? Expendables plan
? Recommended inventory levels
(for all locations)
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3.0 PRELIMINARY OPERATION AND MAINTENANCE ESTIMATES
The following section provides an estimate for comparison of
the operation and maintenance effort for the FBIS
modernization. The data presented here is an estimate only,
based on the best information available at this time. The
Logistics Group has performed a brief analysis of the system
as proposed based largely on past experience with the types
of equipment suggested. The results of this analysis are
presented here as an order of magnitude estimate of the
effort required for this task. Given the time and the
information available the data is a rough approximation of
the types of support which will be required to support the
system.
The support concept for the FBIS modernization is based on
unit replacement at the bureaus as the primary fault
isolation and repair process. For those units which cannot
be unit replaced because of size or required effort, CCAs,
modules or assemblies will be replaced to correct any
faults. The failed items will be sent to the bureau's
respective flagship stations. The flagship stations and the
headquarters site will function as a depot level maintenance
facility. They will perform corrective maintenance and test
of the failed units, returning them to spares inventory when
they are repaired. The depot sites will also serve to track
problems for trend analysis. Devices which require further
service will be sent to the appropriate repair center from
these depot sites. This allows better tracking and vendor
interface since only one authority will be performing this
function from each geographical area. The flagship stations
will also report to the headquarters site for normal command
and control functions. The headquarters site will serve as
the clearing house for interfaces with the U.S.
manufacturers and vendors supplying services to the system.
This maintenance concept is proposed for three major
reasons:
? It
minimizes
the technical support function at the
bureaus.
? It
minimizes
the test equipment and inventory
required
at the bureaus.
? It
maximizes
control and centralizes the high level
technical
support function at the flagship sites.
s Some sites will use the headquarters facility as the next
higher level of maintenance, based on geographical location.
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By minimizing the level of maintenance performed at each
site, the training and technical competence at the sites can
be minimized. As discussed earlier in the special concerns,
one of the challenges of this system is the varied level of
technical support and the cultural differences at the
bureaus. Minimizing the maintenance performed, reduces the
level of technical competence required. The bureaus would
still be required to fault isolate to the unit level, and
perform standard preventive maintenance. Those devices
which because of size or level of effort which could not be
changed at the unit level would be repaired at the Line
Replaceable Unit (LRU); Module, CCA or Assembly. One of the
criteria for selection of equipment was the availability of
Built In Testing (BIT) or Built In Test Equipment (BITE).
This capability allows rapid fault definition and isolation.
The BIT capability will be used for both unit isolation and,
on those devices which require it, LRU fault isolation.
By using BIT or BITE and unit exchange to fault isolate and
repair the bureau systems, the requirements for test
equipment, piece/part spares inventory and the associated
supply system is minimized. Expensive test equipment or
fixtures can be centralized. The requirement to train the
staff on the use of the equipment can be minimized.
The centralized maintenance support concept provides better
control of inventory and allows management control of the
resource. A central maintenance concept provides a tracking
capability to the service and maintenance of the equipment.
It allows the management of the system to identify and take
appropriate action to correct problem areas. This concept
also allows the use of a central maintenance group which can
be better trained and qualified for the piece part and or
LRU repair of the equipment. The special test equipment and
fixtures can be acquired for three sites instead of 16.
The depot level maintenance group can select to repair the
units or send them to vendor maintenance facilities as
required for optimum performance. Calibration board level
repair, or unit repair can be provided by vendor support.
The actual OM&LP will cover these options in detail.
The proposed support takes the form of a spares package and
a factory support team. The spares package is based on
minimum inventory at the bureau sites and a depot level
support from the two flagship stations. For practical
reasons of geographical position, the headquarters site will
also serve as a depot level support group. In addition the
headquarters will serve to control the support functions of
the bureaus and flagship stations. In this control function
it will provide the tracking, support and command functions
normal to a headquarters group.
The factory support is estimated for 1 year. Extensions of
this cost can be made as required. This support will be in
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the form of a field engineering crew, to aid bureaus in any
maintenance problems which cannot be solved internally at
the site.
The following sections detail these functions.
3.1 FACTORY MAINTENANCE SUPPORT
ESL proposes to provide a field engineering team to supply
the FBIS modernization with a factory trained support staff
to aid the bureaus in coming up to speed with the new
system. The engineers would be available for on site
maintenance and assistance as required to maintain the
system for the first year. The first year is normally the
period of greatest risk to the program. It is during this
period the bureaus will learn how the system is to operate.
If the system is to be successful, the bureaus must
transition smoothly to the new process and equipment. The
field engineering team will aid the bureaus to solve any
problems with the maintenance of their systems. They will
aid in the follow-on training with on the job training
methods and assistance. In addition the engineering crew
will supply the technical expertise to follow-up on any
technical problems which crop up during this early phase of
the. system's life cycle. As a system resource, the field
support crew will allow the bureaus to request extra support
as needed until they feel comfortable with the new system
and the procedures required to maintain it.
3.1.1 FLAGSHIP STATIONS
Each of the flagship stations will have one field engineer
on site. The engineer will be technically qualified to
maintain the system and the various pieces of the system.
They will be available to support the maintenance effort at
each of the stations as well as to travel to the bureau
sites as required for direct support. The estimates
provided include an amount for travel to each of the sites
during the period of support provided. Travel was estimated
with 3 trips to each bureau lasting 1 week to be performed
during the one year period.
Under the proposed concept, the bureaus will exchange
defective equipments isolated on site and send the defective
unit to the flagship. Each of the flagship stations will be
responsible for next level maintenance. The field engineers
will also be available to support these tasks.
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3.1.2 HEADQUARTERS
The headquarters site will function as both a depot level
maintenance group and the normal control group. A field
engineer will be stationed at the headquarters site to
provide the same function as the engineers at the field
sites and to aid in the overall system maintenance task. In
addition this engineer will be available to aid the specific
headquarters maintenance functions. This field engineer can
also serve as the technical liaison for the flagship
maintenance staff to the suppliers and vendors in the U.S.
3.2 SPARES
The spares philosophy proposed for the FBIS system at this
time revolves around the float concept. This concept uses
unit level spares available at each site for exchange with
defective units at that site. The defective unit can then
be sent to the flagship station for further repair, or
vendor support. By centralizing the support effort at this
level, the bureau sites can operate with a less qualified
maintenance staff. Also, special test equipment and
fixtures can be centralized with a minimization of the costs
involved. In addition, by centralizing the spares, the
number required can be decreased, since each site does not
require a complete complement. The concept also allows the
allocation of inventory items to critical sites when the
quantity available is less than the demand.
This approach also allows the central authority to maintain
a better control and tracking of the repair items, failed
units an~7 other difficulties which would not be as apparent
at the local level. It also simplifies the training and
support requirements at the various sites.
The size of the spares inventory will be calculated for
"just-in-time" delivery of items, based on bureau sizes,
expected transit times, and criticality of the mission. A
safety margin will be included to allow for the "unexpected"
delays encountered when transferring items internationally.
The following charts are based on acquiring complete floats
as identified. The complete units can be used for
maintenance troubleshooting at the flagship stations as well
as supplying the bureaus with working spares. For items
such as the RF and audio matrices, the spare mainframe(s)
would be used for troubleshooting the individual cards
returned by the bureaus. The factors used for calculating
the number of floats for each support period are based on
the type of unit (electronic only, electro-mechanical,
operator interface, etc.), the number of devices expected at
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each site, and the expected impact to mission accomplishment
a failure would cause.
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4.0 PRELIMINARY OM&LP
The preliminary OM&LP will be generated during the
preliminary design phase of the FBIS modernization
development process. Delivery of the developed
documentation will be with the Preliminary Design Review.
The information covered will include the basic maintenance
philosophy, required test equipment, facilities
requirements, basic spares philosophy, contractor operation
and maintenance responsibilities, and expendables management
concepts. All of the data will be based on the in-process
design of the system, customer requirements, equipment
selections and standard maintenance practices. In addition,
the special requirements already discussed will influence
the strategies and plans submitted as part of this plan.
The preliminary training development and OM&LP development
will be performed coincidentally. Since training is
directly related to the selected OM&LP the two processes
will be closely linked for optimum information transfer.
The preliminary OM&LP provides the outlines and proposed
strategies for support of the FBIS modernization for review
both internally and by the customer. It will provide enough
detail for all parties to determine its applicability to the
system and its fulfillment of the customer's needs. After
review, the plan will be completed to become the final
version.
4.1 ANALYSIS
In order for the preliminary OM&LP to be a valid
representation of the required support of the FBIS
modernization, the Integrated Logistics Support group will
be required to analyze the customer's concerns and
requirements, each of the sites, the current maintenance
concepts, the level of the maintainer, the required system
availability, specific equipment and the degree of training.
ESL proposes to perform this analysis during the initial
design phase. Inherent in the analysis is the requirements
of the contract for maintainability in mean-time-to-repair
(MTTR) and mean-time-between-failure (MTBF). The Logistics
Group will analyze the equipment proposed for selection to
evaluate the MTBF to insure it meets the customer's
requirements. Facilities requirements to meet or improve
the MTBFs of the equipment and the system will be monitored
as part of the analysis process.
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While the selection of equipment is the primary force in
maintaining the required MTBF, it is only one of-the factors
in creating a desired MTTR. Selecting equipment which is
modular, maintainable, and provided with adequate
documentation is equally important. In addition, the
Logistics Planners must also identify spares, training, test
equipment and fixtures, as well as the required philosophies
to create the desired MTTR.
The Logistics Staff must also provide the support to
maintain the desired MTTR. The system required to provide
spares, maintenance support and management must be designed
and implemented to allow the bureaus to maintain the system.
During the preliminary design, the Logistics Staff will be
an integral part of the process. The analysis and
development of the preliminary OM&LP will require a full
time logistics planner to provide all of the support and
documentation for the FBIS modernization.
4.2 REQUIREMENTS
The Preliminary OM&LP will provide the customer with the
following information as required by the contract. Each
area will be provided with sufficient detail to allow the
customer to evaluate the concept or strategy for its
applicability to the project. Where insufficient
information is available at the time of the submission, the
preliminary document will supply the customer with a
discussion of the applicable strategy for accomplishing the
requirement. These To-Be-Supplied sections will be
discussed in sufficient detail for the customer to evaluate
the conceptual strategy for their performance.
? Maintenance Philosophy
? Test Equipment Requirements
? Facilities Requirements
? Contractor Responsibilities
? Spares Philosophy
? Expendables Management Concept
4.2.1 MAINTENANCE PHILOSOPHY
The maintenance philosophy selected for the FBIS
modernization will cover the selected concept for repair or
replacement for each equipment in the system. In addition
it will cover the selected level of maintenance for each
equipment. The maintenance philosophy obviously drives the
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test equipment, spares, and expendables requirements. It
also drives the training concept, development, and
implementation. As such it must reflect the expected level
of the maintainer at each bureau as well as the level of the
equipment and the support concept. For the FBIS
modernization, a float system of maintenance is currently
proposed to provide the optimum level of system
availability. This concept requires a calculated number of
spares at each site. These spares are exchanged into failed
positions. This approach allows the maintenance staff to
rapidly bring a position back to life after it fails. in
addition, the level of training is decreased, since the
repair or replacement of the failed unit in the device can
now be isolated off line without an impact to the mission.
For devices which cannot be easily exchanged, the proposed
concept is to provide spare modules and the required test
equipment, diagnostics, test fixtures and training to allow
the maintainer to isolate the fault to a module or Circuit
Card Assembly (CCA) for replacement. The local site would
also be responsible for the periodic maintenance of the
equipment in their inventory.
In addition, ESL proposes the flagship and headquarters
stations can provide a second level of support if the local
bureau could not isolate a fault or problem. This would
allow the training of a core group of high level maintainers
to cover unexpected or difficult problems at the local
bureaus. This concept would allow the shared use, on an as
needed basis, of this special maintenance staff.
The preliminary OM&LP will define and document the specific
maintenance philosophies for each equipment in the system,
as well as the overall maintenance philosophy for each
bureau and their support.
4.2.2 TEST EQUIPMENT IDENTIFICATION
The maintenance philosophy and specific equipment selection
will drive the identification and selection of required test
and support equipment. The preliminary OM&LP will document
the long lead items from the test equipment list. Those
individual items requiring long acquisition cycles will be
identified for early purchase. Test equipment required, but
readily available, will also be identified during the
analysis. However, since this equipment can be purchased
within a smaller amount of time, its specific identification
and purchase can be delayed. Included will be all forms of
maintenance test and support equipment. This includes test
equipment, test fixtures, and special tools. Since the
final selection of the actual equipment occurs with the
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Critical Design Review (CDR), the test and support equipment
will remain unfinished and open to change until then.
4.2.3 FACILITIES REQUIREMENTS
The Logistics Staff assigned to the FBIS modernization
project will also be tasked with providing input to the site
preparation and installation plan. Included in this input
will be requirements of maintenance space, power and test
equipment requirements. Special fixtures or other
requirements based on the maintenance and support concept
will be identified for the plan. Logistics engineering will
also monitor the plan for its impact on the maintenance and
support requirements for each bureau. Special requirements
at individual sites may require the maintenance philosophy
be modified to meet the site's special needs. The logistics
plan will be flexible enough to accept these requirements as
needed.
4.2.4 CONTRACTOR RESPONSIBILITIES
During the preliminary design phase, the Logistics Staff
will analyze and document the individual responsibilities of
the contractor for on-going support of the hardware and the
software for the FBIS modernization. This analysis will
include the selection of an upgrade and support process for
each of these areas. For maintenance, this will include
support approaches for the test equipment and unique or
difficult to maintain devices. It may also include
contractor support for unit or board repair, calibration,
and technical assistance. For the FBIS system, the current
approach would be to provide contractor support to the
bureaus through the flagship and headquarters sites. This
would allow the support to be managed at a higher level,
facilitating a system level integration of the contractor
resources, especially when there is a conflict of individual
bureau requirements. It would also allow time to integrate
the new maintenance tasks and processes into the system in a
smooth, orderly fashion.
Software support would also be integrated into the support
plan as part of this requirement. As the system matures,
especially during the initial period of operation, it is
imperative to provide an integrated plan for upgrading and
supporting the software. Upgrades, elimination of bugs and
improvements to operation can only be accomplished if they
are performed and supported throughout the system. Without
this system-wide support, the individual software at any
bureau could be different from any other, with the obvious
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problems of trouble shooting and interchangeability. The
specific requirements for the contractor and customer will
be identified as part of this analysis.
4.2.5 SPARES PHILOSOPHY
The selection of a spares philosophy will be accomplished
during the preliminary design phase. Specific selection of
type, level, number and location of storage will be
influenced by the maintenance concept, specific equipment
selected, the difficulty in shipping the spares to the
bureaus, and the required system availability for each
bureau. The logistics approach to this area will include
all of these areas of concern along with the special
requirements documented earlier in this report.
Any maintenance concept for a system of this sort will be
inadequate without the sparing and logistic support required
to carry it out. Thus this part of the OM&LP will be
critical to the success of the support concept. As such it
will receive the attention it deserves. For the FBIS
modernization, the normal logistics challenges of number and
type of spares are further complicated by the wide
geographical separation of the bureaus. In addition, the
different sites will all have different missions, numbers of
equipment and staff. These challenges support the current
proposal for support of the spares largely at the
centralized flagship and headquarters sites. This will
permit better management of the resource as well as
providing a centralized reporting agency to track problems,
which may be occurring at all of the bureaus, but which may
not be apparent at that level. ESL proposes to use
component, module and CCA, as well as float or spare
equipment as required to support the systems. The selection
will be based on the number of units at each site, their
complexity, and the staff. The spares selection process
will be mutually influenced by the maintenance concept and
the training plan. As with the rest of the equipment
specific portions of the OM&LP, the final selection of
spares, as well as the final spares philosophy will be
defined as part of the critical design process to avoid
duplication of effort as the design changes through CDR.
Spares recommendations, once established, will be subject to
customer review and approval prior to taking any procurement
action.
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4.2.6 EXPENDABLES MANAGEMENT
The wide geographical separation of the bureaus coupled with
the need for a strong management presence to control the
system, influences the expendables selection process. A
central source of supplies and ordering will allow the
system to maintain tracking and control of the product
quality of the expendables used as well as limiting the
required inventory at the bureaus. It also allows
management decisions to be made if the resources become
critically short. The central source can monitor the entire
system for problems such as supplier, quality, or
acquisition times.
Specific expendables will be identified for operation and
maintenance as part of the process, but again ,since the
preliminary design process is volatile, the effort will be
limited to those areas where change of the equipment
selected is not expected. Final selection and documentation
will occur as part of the critical design process.
4.3 INTERNAL REVIEW
All of the OM&LP documentation will be subject to internal
review. All the data generated by the logistics group will
be internally audited for conformance to standard practices
and internal quality standards. In addition the material
will be reviewed with the engineering and project management
staff to insure the data is valid and supports the overall
FBIS project. This two step process allows the logistics
group to maintain a high standard of excellence in the
preparation of material of this type. The internal process
consists of both formal and informal reviews at all levels.
Once the document has been internally accepted it will be
printed and distributed in accordance with the contract
requirements for the preliminary submission.
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5.0 REVIEW
The Preliminary OM&LP will be submitted for customer
review. The review will occur as a part of the overall
Preliminary Design Review. As such, the customer will be
able to evaluate the strategies, plans and lists included in
the document along with the entire PDR package.
Comments, deletions, and additions will be returned to ESL
for inclusion in the final document.
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6.0 FINAL OM&LP
The final OM&LP is developed as part of the critical design
process for submission as part of the Critical Design
Review. The final document continues the processes started
in the Preliminary OM&LP while implementing any customer
directives and improving any areas of customer concern. The
final document will contain the finished version of the
lists of required support items outlined in the preliminary.
Updates required by changes to the preliminary design will
be made as required.
6.1 EVALUATION
Evaluation and implementation of any customer directives
created from the preliminary submission will be included as
part of the final. During this process the logistics staff
will also update the document with the final selections of
equipment. The maintenance and spares concepts will be
finalized as well as the specific data requirements for
these items. As the final equipment selections are made,
the logistics staff will finalize all of the data
requirements in the document according to the finalized
conceptual strategies. The Final OM&LP will include all of
the areas included in the preliminary with the complete
lists as required in the contract for support of the system.
6.2 REQUIREMENTS
The final version of the OM&LP will complete all of the
requirements of the plan. Specifically, it will include the
maintenance concept plan, required maintenance test and
support equipment, definition of contractor responsibilities
for on-going hardware and software support, spares
philosophy and spares list, expendables plan, and
recommended inventory levels for all sites. These
requirements are all continuations of the versions presented
in the preliminary document.
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6.2.1 SPECIFIC OM&LP DEFINITION
This section will provide the final information required to
implement a maintenance and support system for the FBIS
modernization. It will include maintenance concepts for the
system and each piece of equipment in the system; a process
to support the maintenance at the bureau as well as the
flagship and headquarters levels. The formal document will
include any customer comments as required and is a
completion of the preliminary effort. Specific strategies,
plans and processes will be included as required to document
' the 0&M requirements.
6.2.2 TEST EQUIPMENT REQUIREMENTS
With the final selection of the equipments occurring during
the critical design phase the logistics staff will finalize
the requirements for maintenance test and support equipment.
The list will include the equipments required to support
each device in the system to the level defined in the
maintenance concept. The list will include specific
requirements, quantities, and suggested model.
6.2.3 CONTRACTOR RESPONSIBILITY
The contractor responsibilities for continued system support
of maintenance and software will be finalized.
A list of support requirements on a piece by piece and task
by task basis will be completed for individual equipment as
required. This list will include specific equipment
identifications, specific task, and selected support group.
For the software, specific tasks for selected modes of
support will be provided.
6.2.4 PRELIMINARY SPARES LIST
The preliminary spares list will provide a suggested level
of spares required to support all of the systems fielded as
part of the FBIS modernization. The list will be developed
based on a 1 to 10 year support plan, based on the
maintenance concept, system availability requirements,
number of units, probability of failure and required time
for repair or replacement. This provisioning list will
allow the customer to acquire the required support parts,
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modules and CCAs, assemblies and spares to maintain the
system for the period selected, i.e., 1, 5, or 10 years.
6.2.5 EXPENDABLES PLAN
The final expendables plan will identify the materials
required to support the system based on the expected usage.
The list will include both maintenance and operational
supplies for the system. The data will include required
specifications, suggested model or manufacturer's
identifications and quantities. In addition a plan for the
management and supply of these items will be developed which
will cover aspects such as the multi-level concept,
centralized management and ordering and the challenges
associated with the geographical dislocation of the bureaus.
The quantities provided will be calculated based on the
special requirements already discussed.
6.2.6 RECOMMENDED INVENTORY
The recommended inventory developed for the spares and
expendable items will include the levels required at each
site as well as the levels 'at the support group. These
levels will take into account the specific bureau and its
mission, the criticality of certain missions, mean time for
shipment of items including ordering cycle time, the size of
the bureau and expected usage at each site. The logistics
staff will project a system using standard models to provide
just-in-time deleivery of the inventory items, allowing
maximum flexibility to all parties. Understanding the
problems with some of the remote sites, the staff will
factor in safety levels which will allow for the unexpected
delays that become all too expected.
6.3 INTERNAL REVIEW
As with the preliminary document, the Final OM&LP will be
reviewed as a two part process. The logistics group will
review the document for conformance to standards and
completion of contractual requirements. The document will
also be reviewed by the engineering and project management
group for technical quality and completeness as well as
project support. Upon the successful completion of the
internal review cycle the document will be printed and
distributed in accordance with the contract.
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7.0 SIJMNiARY
This document has presented an approach for FBIS
modernization Operation and Maintenance support. The
information is based on current data and is provided as a
rough order approximation to the support effort. The Data
is provided for the life cycle of the system. As the system
progresses through the actual design phase, the Integrated
Logistic Support group will design, develop and upon
customer approval, implement a support plan based on the
process identified in the OM&LP portion of the document.
ESL recognizes the inherent problems in implementing and
managing a support process for a system of this nature. The
geographical, cultural, and language barriers to
implementing a system of this nature must be identified and
solved for a successful system. The plan will include these
solutions as well as a management system to implement the
changes in the most beneficial manner.
The OM&LP will be generated as discussed in the document.
It will take into account the special challenges of the
project and provide a comprehensive plan for the integrated
operation and maintenance of the system.
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