FOIA
COMMERCIAL LIST PRICE VS GSA PRICE
Document Type:
Keywords:
Collection:
Document Number (FOIA) /ESDN (CREST):
0001487890
Release Decision:
RIPPUB
Original Classification:
U
Document Page Count:
1
Document Creation Date:
June 22, 2015
Document Release Date:
September 29, 2008
Sequence Number:
Case Number:
F-2007-00886
Publication Date:
August 23, 2004
File:
| Attachment | Size |
|---|---|
 DOC_0001487890.pdf | 46.86 KB |
Body:
Subject: Commercial list price vs GSA price
Date: Mon, 23 Aug 2004 08:55:29 -0700
From: Jon Venverloh Jgoogle.com>
To:
Tian s for your time this morning. As we discussed, you may purchase
under the commercial list
l
e
the either from Goog
hadtomer
price, or off the A schedule. Given the reginests from the
and star g
determine t a the commercial list price would enable Google to offer
the customer the best service and value, despite the slightly higher
commercial list price.
There are two main benefits we're delivering under the commercial list
price that are not available under the GSA price:
1. 90 "Incidents" instead of 25. Under the GSA price, 25 support had
"Incidents" are included. than t
even included funding to procure additional ones, but additio support Incidents for -DIS Appliances r.,-_.a7 es hourlfoat hour only an hour
(the Support Pack of 25 Incidents for u liance to provide
support, in which we can remotely access t e o p in which we may have
support; this is not applicable for -DIS supp Uwic the
to conduct onsite visits to resolve an Incident)
Commercial list price, we agreed to provide 90 incidents. This alone
easily justifies the small price premium.
2. Negotiated terms. The customer asked for special terms related to
support and other legal issues. For instance, we are providing
support for 4 customer contacts instead of 2; we agreed to 30 days for
destruction of failed or outdated hardware instead of 10, and so on.
Additionally, many legal terms were negotiated. Under the GSA, we
don't make any such changes.
As I also pointed out today, Google will honor the GSA price if you'd
prefer to have the standard terms afforded under GSA purchases.
However, we sincerely believe the customer is getting a much better
value under the slightly higher commercial price.
Regards,
Jon Venverloh
Senior Manager
@google.com I Google Federal
(b) (3)
(b) (4)
(b) (6)
Printer-friendly version