PACKAGE FOR MANAGERS AS A GUIDELINE FOR DEVELOPMENT OF GOALS, PRINCIPLES, AND STANDARDS FOR THE CIA

• Document Type: CREST
• Collection: General CIA Records
• Document Number (FOIA) /ESDN (CREST): CIA-RDP90B01370R000200200005-3
• Release Decision: RIPPUB
• Original Classification: K
• Document Page Count: 5
• Document Creation Date: December 22, 2016
• Document Release Date: October 20, 2008
• Sequence Number: 5
• Publication Date: January 25, 1984
• Content Type: MEMO

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DDA 84-0217/3
25 January 1984
?4 vDRANDtM FOR: Executive Director
Deputy Director for Intelligence
Deputy Director for Operations
Deputy Director for Science and Technology
General Counsel
Inspector General
Director, Office of Legislative Liaison
Comptroller
Director, Public Affairs Office
FROM: Harry E. Fitzwater
Deputy Director for Administration
SUBJECT: Package for Managers as a Guideline for Development
of Goals, Principles, and Standards for the CIA
1. Attached are the packages that the DCI referred to during his
speech on 24 January 1984. The distribution of these packages within
your organization and the manner in which you get your people involved
is left to you. You will recall that the DCI wants ". . . from every
corner of the organization, a broad examination of what we are about,
what it is we want to foster and encourage, and the kind of things we
can do to accomplish that. From this we will develop a statement of
purpose applicable to this organization, to our mission, to the kind of
customers we serve, and to the kind of work environment and tasks which
our mission requires."
2. Your inputs to the Director should be approximately two pages
and provided to the Deputy Director for Administration not later than
COB 22 February 1984.
3. 1 have also attached copies of the DCI's speech for you to
distribute within your organization for a better understanding of the
Director's purpose and desires.
STAT
Attachments
cc: Executive Secretary
Mply r. i er
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DCI
24 January 1981
PACKAGE FOR MANAGERS
Tab
A Draft of CIA Objectives
B Samples of Statements of Purpose
- Boeing
- IBM
- Hewlett-Packard
- Norton Company
- Bechtel
C How Star Corporate Performers Do It
(Summarized from In Search of Excellence:
Lessons from America's Best Run Companies,
by Peters and Waterman which has for months
taken first place on best seller lists away
from various guides to making love, makin
money and eating well without getting fat
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24 Jan 84
A critical ingredient in the success of an institution is its ability to
articulate the principles that provide the framework in which it operates.
As the Central Intelligence Agency grows and becomes increasingly complex
and specialized, a greater effort is required to establish its corporate
identity and create broad understanding of its purposes, principles and
standards. There follows an initial draft of such a statement designed to
be critiqued and improved and generate thought and discussion in every corner
of the organization on what we're about and how the qualities 'idich make CIA
a standout in excellence of performance can best be strengthened and extended
at all levels and in all areas.
STATEMENT OF GOALS, PRINCIPLES AND STANDARDS FOR CIA
Purpose. To provide accurate, comprehensive intelligence support
to a broad range of consumers in a timely manner and in a form to be of
greatest utility. No matter what job we have or the nature of our immediate
tasks, our independent and collective efforts are all directed towards this
purpose.
Organization. The CIA is made up of operating elements that are critically
dependent on one another to support their individual and joint activities. Each
element's departmental and national responsibilities are respected and, in turn,
will undertake to contribute to and make use of the role and performance of
other relevant elements.
Ethics. Our activities are conducted under the Constitution and laws of
the United States. The nature of our work is such that every member of the
Agency must be aware of and sensitive to the letter and spirit of this legal
context, and manifest the highest degree of integrity in performance and
conduct.
People. CIA's people are the root source of its capabilities. The
strength of the organization is dependent on the quality of its people, and
its future is related to the opportunities it affords for their professional
and personal growth. Skills are recognized and fostered through training,
travel and assignments; management personnel are selected for their ability
to inspire enthusiasm and promote excellence based on their own performance.
Management. CIA's operating style is to foster initiatives and creativity
by allowing the individual great freedom of action in attaining well-defined
objectives, while requiring efficiency, accountability, and results at all
levels.
Measure of Results. Business organizations measure results in profits,
return on investment and capital growth required to deliver the expanded and
improved service which further increases profit and capital value. This is
achieved by meeting the needs of customers more satisfactorily than alternative
sources. As a public service, this organization does not have profitability
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and capital value to measure its results. Still, its results are in the
satisfaction of its customers in the value, relevance, and timeliness of the
intelligence and operational inputs they receive. Those results come from
the qualities of its people and their creativity, dedication, and success in
utilizing technology and resources to collect, analyze, and apply information
and judgment to foster the security and prosperity of the United States. The
resources needed to achieve those results 'come from the way the President and
the Congress aid the public assess and value these results.
Standards. We seek to exemplify in everything we do:
-- performance of the highest quality;
ethics and integrity of the highest order;
-- development of outstanding skills, confidence, and personal
resources in our people;
-- utilization of the most effective technologies;
-- capability and flexibility to meet tough and sudden challenges;
-- leadership and recognition as the best intelligence service in
the world.
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