RECORDS MANAGEMENT HANDBOOK BIBLIOGRAPHY FOR RECORDS MANAGERS

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• Collection: General CIA Records
• Document Number (FOIA) /ESDN (CREST): CIA-RDP74-00005R000100020046-2
• Release Decision: RIFPUB
• Original Classification: K
• Document Page Count: 64
• Document Creation Date: December 9, 2016
• Document Release Date: April 24, 2001
• Sequence Number: 46
• Publication Date: July 1, 1964
• Content Type: BOOK

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RECORDS MANAGEMENT HANDBOOK
BIBLIOGRAPHY
FOR
RECORDS MANAGERS
July 1964
GENERAL SERVICES ADMINISTRATION
NATIONAL ARCHIVES AND RECORDS SERVICE
OFFICE OF RECORDS MANAGEMENT
Federal Stock Number
7610-965-2387
V/
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Washington: 1964
For sale by the Superintendent of Documents, U. S. Government Printing Office, Washington, D. C. 20402 - Price 35 cents
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RECORDS MANAGEMENT HANDBOOKS are
developed by the National Archives and Records Service
as technical guides to reducing and simplifying paperwork.
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Managing correspondence: Plain Letters -------------
1955
47 p.
Managing correspondence: Form Letters ------------
1954
33 p.
Managing correspondence: Guide Letters ------------
1955
23 p.
Managing forms: Forms Analysis ------------------
1959
62 p.
Managing forms: Forms Design -------------------
1960
89 p.
Managing mail: Agency Mail Operations ----------
1957
47 p.
Managing current files: Files Operations -------------
1964
76 p.
Managing current files: Protecting Vital Operating
Records -------------------------------------
1958
19 p.
Managing noncurrent files: Applying Records Schedules
1956
23 p.
Managing noncurrent files: Federal Records Centers ---
1963
28 p.
Mechanizing paperwork: Source Data Automation
Systems -------------------------------------
1963
183 p.
General: Bibliography for Records Managers ---------
1964
58 p.
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FOREWORD
Basic to any profession is its literature-what its lead-
ing practitioners have learned and the extent to which
this knowledge is based on research, or on experience.
The literature about managing paperwork is already so
large and so much of it is obsolete, that it has seemed
necessary for the specialists within the General Services
Administration to prepare a list of the items "most
useful to the records manager" selected from a body of
over 30,000 items. We believe the problem of the
manager is not in finding time to read what needs to be
read, but in finding out what needs to be read when so
much material is available.
BERNARD L. BOUTIN,
Administrator
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CONTENTS
SUBJECT PAGE
1. Records Management-General -----------------------------
1
2. Correspondence Management -------------------------------
4
3. Forms Management ---------------------------------------
7
4. Reports Management --------------------------------------
9
5. Directives Systems ----------------------------------------
12
14
6. Mail Management ----------------------------------------
7. Files Management ----------------------------------------
16
8. Records Disposition ---------------------------------------
18
9. Office Systems Equipment and Supplies ---------------------
21
10. Records Centers ------------------------------------------
23
11. Source Data Automation -----------------------------------
25
12. Paperwork Simplification -----------------------------------
28
13. Clerical Work Standards and Quality Control ------------------
30
14. Records Management Surveys -------------------------------
33
15. Program Promotion ---------------------------------------
36
16. The Place of Records Management in an Agency's Management
Improvement Program -----------------------------------
39
17. Office Information Retrieval --------------------------------
41
18. Archives Administration ------------------------------------
44
19. Periodicals Frequently Carrying Articles of Interest to Records
Managers ---------------------------------------------
47
20.
Bibliographies of Interest to Records Managers -----------------
50
21.
Glossaries -----------------------------------------------
53
22.
Index of Authors -----------------------------------------
55
23.
Federal Agency Index -------------------------------------
58
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1. Records Management-General
Legal Requirements
1-1. THE FEDERAL RECORDS ACT OF
1950 (44 U.S.C. 392-401).
The-statutory basis for records manage-
ment in the Federal Government, enacted
as Title V of the Federal Property and Ad-
ministrative Services Act of 1949. The
agency responsibilities are set forth in sec-
tion 506. Those of General Services Admin-
istration are in section 505, plus section
104(c) of the 1949 Act. Records manage-
ment is defined as controls over the crea-
tion, maintenance, use, and disposition of
records.
1-2. TASK FORCE REPORT OF REC-
ORDS MANAGEMENT (APPENDIX
C). Commission on Organization of the
'Executive Branch of the Government
(1947-1949), Washington, 1949.
The famous "First Hoover Commission"
report on recordmaking and recordkeeping
practices in the Federal Government, with
its recommendations and summaries of
anticipated improvements and savings. In-
fluential in bringing the Federal Records
Act of 1950 into being and shaping its con-
tent.
1-3. TO AMEND THE FEDERAL PROP-
ERTY AND ADMINISTRATIVE
SERVICES ACT OF 1949: HEARINGS.
Executive and Legislative Reorganization
Subcommittee, Committee on Expendi-
tures in the Executive Departments,
House of Representatives, Eighty-first
Congress, Washington, 1950.
The hearings stemming from the recom-
mendations of the First Hoover Commis-
sion (1947-1949) which resulted in the Fed-
eral Records Act of 1950 among other leg-
islation. Important for showing what
Congress intended the Act to accomplish
and what meaning it imparted to the lan-
guage of the Act.
Basic Principles
1-4. ADMINISTRATIVE SYSTEMS AN-
ALYSIS, Michigan Business Reports No.
28, Irene Place. Bureau of Business Re-
search, School of Business Administra-
tion, University of Michigan, Ann Arbor,
Michigan, 1957.
Records management as one kind of sys-
tems analysis. Job descriptions of some
types of systems analysis, qualifications
of the systems analyst, and a survey of the
results of selected systems studies.
1-5. CREATION AND MANAGEMENT
OF UNITED STATES GOVERN-
MENT RECORDS, Report of the In-
vestigations Division of the Senate Ap-
propriations Committee. Committe on
Appropriations, Senate, Eighty-third
Congress, Washington, 1954.
A manifestation of Congressional concern
growing out of the Second Hoover Commis-
sion findings. Stresses the need for action
to curb the creation of new records and
reports, and calls for action by the Execu-
tive Branch of the Government.
1-6. EFFICIENT PAPERWORK-AT
LOWER COST.. Research Institute of
America, New York, 1962.
Shuffling too many papers involves much
more than just unnecessary clerical ex-
pense; it creates problems at every level.
This pamphlet includes suggestions on
ways to streamline the executive's own pa-
perwork, methods for improving financial
and operating reports, efficient methods
for handling clerical work and for retain-
ing the necessary records only. Largely the
work of Robert Shiff and the staff of the
National Records Management Council.
1-7. MANAGEMENT BY SYSTEM, Sec-
ond Edition, Richard F. Neuschel. Mc-
Graw-Hill, New York, 1960.
An outstanding examination of what sys-
tems analysis is. Provides basic insights
into manner in which procedural improve-
ments achieve better management. Good
sections on different paperwork processes.
1-8. MANAGEMENT OF THE PUBLIC
SERVICE, Report of the Royal Com-
mission on Government Service, Volume
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I Canada, Royal Commission on Gov-
ernment Service, Ottawa, 1962.
Part IV of this study of records by Canada's
"Glassco Commission" deals exhaustively
with management in the Canadian public
service. Its recommendations would involve
establishing an organizational unit to give
Dominion-wide leadership to controlling pa-
perwork. Reviewed in the April 1963 issue
of American Archivist.
1-9. ORGANIZATION AND METHODS:
A SERVICE TO MANAGMENT,
George E. Milard, Editor. St. Martin's
Press, New York, 1960.
The best experience and practice of British
industry in dealing with the broad problem
of reducing paperwork.
1-10. PAPERWORK: A LIABILITY OR AN
ASSET, Proceedings of the Fourth An-
nual Records Management Conference,
September 20, 1957. National Records
Management Council, New York, 1957.
Rewarding reading, as are the records of
the three earlier conferences. Control over
paperwork means directing the growth of
the records rather than reducing their
mass.
1-11. PAPERWORK MANAGEMENT: A
MANUAL OF WORKLOAD REDUC-
TION TECHNIQUES, H. John Ross.
Office Research Institute, South Miami,
Florida, 1961.
Aim of paperwork: To maintain, control,
process, and transmit information-the life
blood of a Federal agency. Aim of manage-
ment: To remove from paperwork all in-
effective efforts and needless costs.
1-12. PAPERWORK MANAGEMENT: A
REPORT TO THE CONGRESS. Com-
mission on Organization of the Executive
Branch of the Government (1953-1955),
Washington, 1955.
Based on the Commission's 1955 Task Force
Report (Item 1-18). Part I, "In the U.S.
Government," recommended the establish-
ment of a Government-wide paperwork
management program to promote efficiency
and economy. Part II considered the
problem of reporting by the public to the
Federal Government.
1-13. RECORDS ADMINISTRATION, A
REPORT ON A NOMA SURVEY,
Charles Ginder. Office Executive, March
1961.
A survey participated in by more than 1300
companies. In 39% of the companies the
program was formalized with an executive
in charge. In 59% of the companies the
program, whether formal or informal, en-
joyed "wholehearted support" from top
management. Savings in space, time, effort,
and equipment were generally indicated,
with 254 companies reporting a significant
cutback in duplication of effort.
1-14. RECORDS MANAGEMENT : A
MODERN TOOL FOR BUSINESS,
Mary Claire Griffin. Allyn and Bacon,
Boston, 1964.
A general description of practices for con-
trolling active and inactive records. Also
considers briefly forms, reports, corres-
pondence and mail in relation to controlling
the creation of records.
1-15. SYSTEMS ANALYSIS FOR BUSI-
NESS MANAGEMENT, Stanford L.
Optner. Prentice-Hall, Englewood Cliffs,
New Jersey, 1960.
A successful attempt to develop a general
theory of systems analysis which underlies
all records management work. Includes
case studies.
1-16. SYSTEMS ANALYSIS FOR EFFEC-
TIVE ADMINISTRATION, Norman N.
Barish. Funk and Wagnalls, New York,
1951.
A general textbook of systems analysis,
showing how operations combine into meth-
ods, methods merge into procedures, and
procedures coalesce to form systems.
1-17. SYSTEMS AND PROCEDURES: A
HANDBOOK FOR BUSINESS AND
INDUSTRY, Victor Lazzaro, Editor.
Prentice-Hall, Englewood Cliffs, New
Jersey, 1959.
Unlike the works of Optner and Barish,
which formulate doctrine, this book is strong
on the various systems and procedures tech-
niques. Each chapter on a given technique
is written by a recognized individual in
that field.
1-18. TASK FORCE REPORT ON PAPER-
WORK MANAGEMENT. Commission
on Organization of the Executive Branch
of the Government, Washington, 1955.
Part I, "In the United States Government,"
is a followup report by the "Second Hoover
Commission" Task Force on how well the
1949 report had been implemented. To em-
phasize the need for work in the records
creation area, the Task Force used the
term "paperwork" in lieu of "records man-
agement." Estimated the Government's
paperwork cost at $4 billion. Part IT, "The
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Nation's Paperwork in the Government, An
Experiment," made an attempt to put a
price tag on the reporting done by the pub-
lic for the Federal Government, most of it
outside the domain of the 1942 Reports Act.
The report concluded that the Government
was not doing enough to hold down these
costs.
1-19. TOTAL PAPERWORK MANAGE-
MENT, Everett O. Alldredge. NOMA
Technical Quarterly, June 1962. Na-
tional Office Management Association,
Willow Grove, Pennsylvania, 1962.
An essay on the total records management
problem. Considers the functions or activ-
ities a program must bring into being to
provide effective records management.
Based on the experience of the Federal
Government.
Historical Background
1-20. ANOTHER LOOK AT RECORDS
MANAGEMENT, Everett O. Alldredge.
Meeting of the Interagency Records Ad-
ministration Conference, June 1961. Na-
tional Archives and Records Service,
General Services Administration, Wash-
inton, 1961.
An examination of "the State of the Art"
as it developed after the Second Hoover
Commission Report of 1955.
1-21. FEDERAL RECORDS MANAGE-
MENT SINCE THE HOOVER COM-
MISSION REPORT, Herbert E. Angel.
The American Archivist, January 1953.
Records management accomplishments for
the period 1950-1952 by one of the prime
movers.
1-22. THE HOOVER COMMISSIONS AND
FEDERAL RECORDKEEPING, Robert
W. Krauskopf. The American Archivist,
October 1958.
A historical review of the two Hoover Com-
missions (1947-1949; 1953-1955) in the
field of records management and paper-
work management, based on the retained
archives of the Commissions.
1-23. INVESTIGATION OF FEDERAL RE-
CORDKEEPING, 1887-1906, Harold T.
Pinkett. The American Archivist, April
1958.
The search as carried on by the Cockrell
Committee, Dockery Commission, and Keep
Committee, for efficiency in Federal records
management practices.
1-24. THE TAFT COMMISSION AND THE
GOVERNMENT'S RECORDS PRAC-
TICES, Bess Glenn. The American Ar-
chivist, July 1958.
The work of the Taft Commission (1909-
1912) and the Commission's recommenda-
tions on the administration of modern rec-
ords.
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2. Correspondence Management
Management
2-1. AUTHENTICATION OF OFFICIAL
DOCUMENTS, Air Force Regulation
11-17. Department of the Air Force,
Washington, 1963.
Guidance on how to authenticate documents
by written signature, facsimile, or estab-
lished administrative procedures prescribing
staff responsibility and internal process.
2-2. FORM AND GUIDE LETTERS : HOW
TO DESIGN AND USE THEM, De-
partment of the Army Pamphlet No.
340-1. Headquarters, Department of the
Army, Washington, 1961.
Developing and promoting use of form and
guide letters.
2-3. THE 4-S PROGRAM... AN EVALU-
ATION, VA Pamphlet 03-1. Veterans
Administration, Washington, 1960.
Proof that a sound correspondence man-
agement program not only makes for easi-
er reading and better public relations, but
also saves computable man-hours-in this
case about $3 million worth.
2-4. GUIDELINES FOR FORM LETTER
ANALYSIS, VA Pamphlet 03-3. Veter-
ans Administration, Washington, 1962.
Semitechnical treatment of the techniques
for improving form letters.
2-5. HOW LETTER ANALYSIS CAN IM-
PROVE CORRESPONDENCE, John R.
Mayer. The Office, July 1963.
Instructional courses and general circula-
tion of instructional literature do not meet
the specific writing weaknesses of the indi-
vidual correspondent. Such materials must
deal only with the general weaknesses of
writers. A program for analyzing the in-
dividual letters of each writer in the or-
ganization is the best method for improving
correspondence.
2-6. PREPARATION OF WRITTEN COM-
MUNICATIONS, Air Force Manual 10-
1. Department of the Air Force, Wash-
ington, 1960.
How to prepare letters, staff studies, and
other forms of written communications.
2-7. A TRAINING PROGRAM FOR PER-
SONNEL WHO DICTATE, H. M. Over-
ley. The Office, November 1958.
Improvement of dictation techniques, fol-
lowed by significant savings in time and by
an increase in productivity.
2-8. U.S. GOVERNMENT CORRESPOND-
ENCE MANUAL. Government Printing
Office, Washington, 1960.
For those who need to know more about
format, copy preparation, capitalization,
spelling, and punctuation. Part II is based
on the U.S. Government Printing Office
Style Manual.
Principles of Writing
2-9. THE COMPLETE PLAIN WORDS, Sir
Ernest A. Gowers. H. M. Stationery Of-
fice, London, 1957.
A book on the correct use of English, with
examples, written by a senior Civil Servant
for use of Government officials, members
of the armed services, and staffs of public
bodies. In an introductory chapter on Le-
gal English, the author justifies some of
the involved phrases used in drafting Par-
liamentary statutes, but recommends the
simple and direct form of writing in deal-
ing with the public. Four chapters on the
choice of words are followed by a list of
overworked words and by a chapter on
punctuation. This book originally appeared
in two parts, "Plain Words" and "The
ABC of Plain Words."
2-10. EFFECTIVE REVENUE WRITING,
Training No. 82-0 and 83-0, 2 vols.,
Revised, Lucile B. Spurlock, Luthera B.
Dawson, and Calvin D. Linton. Internal
Revenue Service, Department of the
Treasury, Washington, 1961.
Vol. 1 is an elementary course on how to
write in a grammatically correct style. Vol.
2 is an advanced course designed to help
experienced writers and reviewers diagnose
and cure writing weaknesses. Typical chap-
ter headings are: "The semantic problem
-putting words to work," "The syntax of
strong sentences," and "Parallelism."
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 2-11. EFFECTIVEeW RI9f IIVG,/OSeconcl Edi RDP2 18 Og `~g%QV (4 WR
tion, Robert Hamilton Moore. Rinehart,
New York, 1959.
A college textbook for freshmen presenting
rhetorical principles applicable to all types
of writing, but concentrating on exposition
and the importance of the audience and
the author's purpose. Uses the standard
approach treating first the whole, then the
paragraph and the sentence.
2-12. THE ELEMENTS OF STYLE, Willian
. Strunk, Jr., and E. B. White. Macmillan,
New York, 1959.
Selected rules of usage, principles of com-
position, and a list of reminders as to style.
Available as a paperback.
2-13. GUIDE FOR AIR FORCE WRITING,
AF Manual 10-4. Department of the Air
Force, Washington, 1960.
Emphasis on the extent to which principles
of clear, logical thinking enter into effec-
tive writing.
2-14. HANDBOOK OF AMERICAN IDIOMS
AND IDIOMATIC USAGE, Harold C.
Whitford and Robert J. Dixson. Regents
Publishing Company, New York, 1953. ..
An approach to the rhythm and flavor of
conversational speech, sought by many
letterwriters who regard their letters as
conversational.
2-15. THE HARPER HANDBOOK OF
COMMUNICATIVE SKILLS, Clarence
Merton Babcock. Harper, New York,
1957.
Broad treatment of the skills of communi-
cation. Reference guides on diction, effec-
tive devices, logical fallacies, construction
of paragraphs and sentences, grammar
and syntax conventions, and the mechan-
ics of writing and punctuation.
2-16. HOW TO SEEM TO WRITE AS YOU
TALK, Robert S. Burger. Management
Review, December 1959.
Correspondence will be less stilted and ar-
tificial if people try to write the way they
talk-but it will also be disordered and
inaccurate. Some tips on hitting a happy
medium.
2-17. HOW TO WRITE, SPEAK, AND
THINK MORE EFFECTIVELY, Rudolf
F. Flesch. Harper, New York, 1960.
A compilation of the earlier books. Treats
writing, speaking, and thinking as one
process on the assumption that "writing,
after all, is nothing but speaking on paper,
speaking is nothing but thinking out loud,
and thinking is nothing but silent speech."
ment of Army Pamphlet No. 1-10. Head-
quarters, Department of the Army,
Washington. 1959.
Attitudes, methods, and techniques, rather
than rules of grammar and composition,
that help writers achieve a modern, more
effective style of writing.
LANGUAGE IN THOUGHT AND AC-
TION, Samuel I. Hayakawa with Basil
H. Pillard. Harcourt, Brace, New York,
1949.
Principles of semantics primarily from
the point of view of the psychologist, and
their application to clear thinking and clear
writing.
PLAIN LETTERS. National Archives
and Records Service, General Services
Administration, Washington, 1955.
The very popular guide to letterwriting,
stressing "shortness, simplicity, strength,
and sincerity," written by Mona Sheppard.
For those impressed by this approach,
"Plain Letters; the Secret of Successful
Business Writing," (Simon and Shuster,
1960), by Miss Sheppard, is an expansion of
the same principles.
POWER OF WORDS, Stuart Chase.
Harcourt, Brace, New York, 1954.
The means of communication, the problem
of semantics, and the ways of improving
speech and writing, by one of the great
popularizers.
THE READER OVER YOUR
SHOULDER, Robert Graves and Alan
Hodge. Macmillan, New York, 1943.
In three parts: (1) an explanation of the
types of prose, "official English," "ornate
and plain styles," "classical prose," and
"recent prose;" (2) a discussion of the 25
principles of clear statement and pleas-
ing style; and (3) passages selected from
a number of authors, each passage fol-
lowed by an example of how the writer
might have said better what he apparently
was trying to say. Now available as a pa-
perback.
THE TECHNIQUE OF CLEAR WRIT-
ING, Robert Gunning.
New York, 1952.
Means of writing simply and of measuring
readability. Gunning is the father of the
famous "fog index."
WRITER'S GUIDE AND INDEX TO
ENGLISH, Third Edition, Revised, Por-
ter G. Perrin with Karl W. Dykema.
Scott, Foresman, Chicago, 1959.
5
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Attempts to present a realistic description 2-29. LANGUAGE IN ACTION. National
of current English within the framework of
composition. One section deals with the
techniques of writing different kinds of pa-
pers.
2-25. WRITING FOR BUSINESS, Third Edi-
tion, Clyde W. Wilkinson, T. H. Menning
and C. R. Anderson. Richard D. Irwin,
Homewood, Illinois, 1960.
Collection of 78 articles by various authors
on effective letterwriting, attitude of wri-
ter toward reader, planning letters, "shirt-
sleeve English," and approach to different
types of specialized writing as reports, col-
lection letters, claims, and selling by mail.
2-26. WRITING GUIDE FOR NAVAL OF-
FICERS, NAVPERS 10009. Bureau of
Naval Personnel, Department of the
Educational Television Film Service,
Indiana University, Bloomington, Indi-
ana. 16 mm., sound, 30 minutes, black
and white.
Thirteen films devoted to the examination
of the fundamental process of human com-
munications. Lecturer, Dr. S. I. Hayakawa.
His work in semantics has been seminal.
2-30. ORGANIZATION AND MECHANICS
OF WRITING. Department of the Air
Force, Washington. 16 mm., sound, 20
minutes, black and white.
Techniques of writing good paragraphs;
how to develop clear ideas; how to arrange
words in the proper order; how to punctu-
ate; and how to organize a paper.
Navy, Washington, 1958.
2-31.
PLAIN LETTERS.
Department of the
The requirements of good writing-careful
organization, interesting presentation, com-
pleteness, and substantiation.
Navy, Washington.
minutes, color.
16 mm., sound, 20
Films
2-27. BETTER CORRESPONDENCE PRAC-
TICES. Department of the Navy, Wash-
ington. 16 mm., sound, 20 minutes, color.
Simplifying the executive's correspondence-
handling procedures by reducing rewrites,
clearances, reviews, and controls.
2-28. EFFECTIVE WRITING. Department
of the Air Force, Washington. 16 mm.,
sound, 20 minutes, black and white.
Communication from the clear symbols of
prehistoric man to the confusion of some
contemporary government writing. Consid-
ers some causes of ineffective writing and
explains rules of organizing material, with
recommendations for improvement.
Shortness, simplicity, strength, and sincer-
ity in letterwriting as an aid to effective
communication; shortcuts in handling cor-
respondence.
2-32. THE QUILL. National Educational
Television Film Service, Indiana Univers-
ity, Bloomington, Indiana. 16 mm.,
sound, 30 minutes, black and white.
Six films on the art and craft of writing.
Presented by Dr. Edwin Peterson.
2-33. TALKING SENSE. National Educa-
tional Television Film Service, Indiana
University, Bloomington, Indiana. 16
mm., sound, 30 minutes, black and white.
Six films by Dr. Irving Lee, analyzing and
illustrating factors that lead to misunder-
standing when people talk.
6
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3. Forms Management
Management
3-1. APPROPRIATE FORMS, HAS Study
No. 14, B. Kronvall. International Insti-
tute of Administrative Sciences, Brussels,
1953.
A readable and well-organized treatment
of forms management including forms sim-
plification, review, design, typography, and
use; address panels; and window envelopes.
A study for the United Nations.
3-2. BETTER BUSINESS FORMS, Richard
Neumaier. American Business, Febru-
ary, March, April of 1952.
A series of articles: "Cutting Costs with
Better Business Forms," February 1952;
"Better Forms can Save You Money,"
March 1952; "Are Your Business Forms
Too Expensive?" April 1952.
An X-ray of the cost of forms, by an au-
thority on management.
3-3. CLEARANCE OF PLANS AND RE-
PORT FORMS UNDER THE FED-
ERAL REPORTS ACT, Circular No.
A-40 (formerly Regulation A Revised).
Bureau of the Budget, Washington, 1962.
Provisions for a Government-wide review
and clearance of plans and report forms
used by Federal agencies in the collection
of information.
3-4. FORMS CONTROL: AN ANALYSIS
OF ITS ORGANIZATION AND AD-
MINISTRATION AS A MEANS OF
SIMPLIFYING PAPERWORK IN
OFFICE MANAGEMENT, Norman F.
Kallaus. University Microfilms, Ann
Arbor, Michigan, 1956.
A Ph.D. thesis prepared at the State Uni-
versity of Iowa.
3-5. FORMS CONTROL VERSUS PROCE-
DURES CONTROL, Burke Muldoon.
Office Management and Equipment,
March 1951.
Analysis of the characteristics that set
forms control apart from other paperwork
controls.
3-6. MARIEN ON FORMS CONTROL:
HOW TO CUT COSTS AND IN-
CREASE PROFITS THROUGH CON-
TROLLED BUSINESS FORMS, Ray
Marien. Prentice-Hall, Englewood Cliffs,
New Jersey, 1962.
A most complete and up-to-date book on
forms control, analysis, and design. Sec-
tions include: Why forms control is essen-
tial; how to organize a forms control pro-
gram; forms department tools and proce-
dures; analysis, design, and specification
writing; data processing forms; solidifying
the program; forms control results and how
to report them; and forms control in the
small company.
3-7. OFFICE METHODS, SYSTEMS, AND
PROCEDURES, Irvin A. Herrmann.
Ronald Press, New York, 1950.
A comprehensive coverage of forms control
and design, tied into the larger office man-
agement framework.
3-8. PAPERWORK MANAGEMENT AND
PRINTING FACILITIES IN THE
UNITED STATES GOVERNMENT,
PART I, FORMS MANAGEMENT,
House Report No. 2945. Subcommittee to
Study Federal Printing and Paperwork,
Committee on House Administration,
House of Representatives, Eighty-fourth
Congress, Washington, 1956.
A report on how Federal agencies were
practicing forms management about 1955-
1956.
3-9. SIMPLIFYING PROCEDURES
THROUGH FORMS CONTROL. Bu-
reau of the Budget, Washington, 1948.
Forms control as an administrative aid.
Includes a seven-point forms control pro-
gram, and a guide to putting the program
into effect. An interesting section illus-
trates suggested forms for controlling stock
forms.
Analysis and Design
3-10. DESIGN AND CONTROL OF BUSI-
NESS FORMS, NOMA Series in Office
7
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Management, Frank M. Knox. McGraw-
Hill, New York, 1952.
Principles to be applied in developing a
forms program, and some of the technical
know-how necessary to carry it out. A
standard text by a leading professional.
FORMS ANALYSIS. National Archives
and Records Service, General Services
Administration, Washington, 1960.
Helpful information in analyzing the read-
ing, writing, transmitting, and filing of
forms, and also their related prcedures. A
Federal best-seller.
FORMS AUTHORSHIP IS NOT
ENOUGH. Systemation, December 1,
1962.
Explanation of the responsibilities of the
forms author and forms designer and a
delineation between the duties of the two.
FORMS DESIGN. National Archives
and Records Service, General Services
Administration, Washington, 1960.
Form design techniques, and guidance for
their use. The "twin" best-seller to "Forms
Analysis," Item 3-11.
A FORMS MANUAL, Wesley S. Cad-
mus. Hartford, Connecticut, 1962.
Basic information selected from a well-
known course in "Forms Standardization
and Design."
GOVERNMENT PAPER SAMPLES.
Joint Committee on Printing, Eighty-
sixth Congress, Washington, 1960.
A valuable aid to those who want to select
paper best suited to the requirements of the
form.
MANUAL OF BUSINESS FORMS,
Wallace B. Sadauskas. Office Publica-
tions, New York, 1961.
Designing and using the tremendous num-
ber of specialty forms available today.
SPECIMENS OF TYPE FACES IN
THE UNITED STATES GOVERN-
MENT PRINTING OFFICE. Govern-
ment Printing Office, Washington, 1962.
Shows the type faces available for printing
by the Government Printing Office.
Films
3-18. A MATTER OF FORM, Moore Busi-
ness Forms, Inc. 16 mm., sound, 20 min-
utes, color.
Describes the uses of various types of busi-
ness forms with modern data processing
equipment.
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4. Reports Management
Federally Imposed Reporting
4-1. CLEARANCE OF PLANS AND RE-
PORT. FORMS UNDER THE FED-
ERAL REPORTS ACT, Circular No.
A-40 (formerly Regulation A Revised).
Bureau of the Budget, Washington, 1962.
Monitoring the Federal Reports Act of 1942
by the Office of Statistical Standards, Bu-
reau of the Budget. Instructs Federal
agencies how to clear information-gather-
ing plans and report forms in conformance
with that law.
4-2. FEDERAL REPORTS ACT OF 1942
(5 U.S.C. 139-139f).
The Federal policy that reports required
from the public, especially from small busi-
ness enterprises, shall "be obtained with a
minimum burden" and "at a minimum cost
to the Government." Designates the Bu-
reau of the Budget to administer the sta-
tute.
4-3. HOW HIGH THE PAPER MOUN-
TAIN, Roger A. Yoder. Financial Execu-
tive, May 1963.
Resume of the impact of the Federal Re-
ports Act on the business community.
4-4. IMPROVING FEDERAL TRANSPOR-
TATION STATISTICS, House Report
1700. Subcommittee on Census and Gov-
ernment Statistics, Committee on Post
Office and Civil Service, House of Repre-
A Federal agency instruction, typical of a
large agency, giving its employees the in-
ternal procedures for clearing requests prior
to their going to the Bureau of the Budget.
PRELIMINARY REPORT ON BUSI-
NESS REPORTING REQUIREMENTS
OF THE FEDERAL GOVERNMENT.
Subcommittee on Census and Govern-
ment Statistics, Committee on Post Of-
fice and Civil Service, House of Repre-
sentatives, Eighty-sixth Congress, Wash-
ington, 1959.
An overall treatment of the subject with an
up-to-date account of existing conditions and
recommendations.
REDUCING THE REPORTING RE-
QUIREMENTS OF TRANSPORTA-
TION INDUSTRIES-AN INTERIM
REPORT, House Report No. 206. Sub-
committee on Census and Government
Statistics, Committee on Post Office and
Civil Service, House of Representatives,
Eighty-seventh Congress, Washington,
1961.
Reports progress in reducing the paper-
work requirements imposed on interstate
carriers by the Interstate Commerce Com-
mission.
Reporting Systems
sentatives, Eighty-seventh Congress, 4-8.
Washington, 1962.
An overall look at reporting requirements
imposed on interstate carriers by all Fed-
eral agencies, with an eye to improving
the statistics and reducing the burden.
Grew out of the investigation of Interstate
Commerce Commission reporting require-
ments. Depicts Congressional concern with
reporting problem.
4-5. INSTRUCTION AND INFORMATION
FOR THE CLEARANCE OF REPORT
FORMS AND PLANS UNDER THE 4-9.
REPORTS ACT, SECNAVINST 5213.-
1B. Department of the Navy, Wash-
ington, 1962.
ACCOUNTING REPORTS FOR MAN-
AGEMENT, Ronello B. Lewis. Prentice-
Hall, New York, 1957.
Points the way to "better and easier. re-
porting," to "specific ways in which re-
ports can be made more interesting and
appealing to the reader," and to "shortcuts
and simplifications that improve the meas-
ure of control obtainable through good re-
porting." Emphasizes that the problem of
reporting is to make significant information
available to management.
CHARACTERISTICS OF A FORMAL
SYSTEM OF REPORTING TO MAN-
AGEMENT, Thomas Hubin. "Proceed-
ings of the First Annual Conference on
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versity Business Series No. 20, H. W.
MacDowell, Editor. Graduate School of
Business Administration, New York Uni-
versity, New York, 1955.
The outline of the organization of an ef-
fective reporting system. Based on a sam-
ple of the systems of large and successful
companies.
THE CORPORATE PLANNING
PROCESS, Melville C. Branch. Ameri-
can Management Association, New York,
1962.
Long-range planning, and coordination of
the planning and reporting functions.
DARK AT THE TOP OF THE
STAIRS, Sash A. Spencer. Management
Review, July 1962.
The reasons for ineffective information sys-
tems, the causes of the problems, and the
steps to be taken to improve the system.
Emphasis on what management needs from
reports.
4-12. DEVELOPMENT OF REPORTING
FORMS AND DIRECTIVES, Army
Pamphlet No. 335-2. Department of the
Army, Washington, 1959
An operational guide and training aid for
initiators of reports, and for reports control
officers.
4-13. EVALUATION OF REPORTING PRO-
POSALS, Army Pamphlet No. 335-3.
Department of the Army, Washington,
1959.
Agency standards to which reporting pro-
posals should conform.
4-14. HIGHER MANAGEMENT CONTROL,
Thomas Gerald Rose and Donald E.
Farr. McGraw-Hill, New York, 1957.
Helpful to reports control analysis, in pro-
viding techniques for evaluating manage-
ment needs.
4-15. HOW COMPANIES PLAN, AMA Re-
search Study 54, Stewart Thompson.
American Management Association, New
York, 1962.
Report of a three-year study of top man-
agement and about one hundred companies
in their use of planning tools and tech-
niques.
4-16. MASTER PLAN FOR INFORMATION
SYSTEMS, Marshall K. Evans and Lou
R. Hogue. Harvard Business Review,
January-February 1962.
processing equipment is a challenge to
management. Suggests ways of introducing
an information processing center into the
business organization.
NEW WAY TO EVALUATE ANNUAL
REPORTS, Wallace H. Jones. Public
Management, April 1960.
A formula for evaluating the interest and
content value of reports to the public on the
basis of content, typography, graphic pre-
sentation, reading ease, and human inter-
est. Developed originally to be applied to
the annual reports of city managers, the
system is presumably applicable to any
public report. A few bibliographic refer-
ences.
4-18. OVERHAULING THE CORPORATE
INFORMATION AND CONTROL
SYSTEM, Sash A. Spencer. Effective In-
formation Means Effective Controls,
Railway Systems and Management As-
sociation Proceedings, 1961. Railway Sys-
tems and Management Association, Chi-
cago, 1961.
Very good on the report problem as seen in
the railroad industry, the causes and some
solutions.
4-19. REPORTING FINANCIAL DATA TO
TOP MANAGEMENT, AMA Special
Report No. 25. American Management
Association, New York, 1957.
How to present significant financial data
for top management decision-making. In-
cludes a detailed presentation of a com-
plete variance analysis system for operat-
ing control reports. Many charts, dia-
grams, and tables.
4-20. REPORTS CONTROL AT ARMY IN-
STALLATIONS, Army Pamphlet No.
335-1. Department of the Army, Wash-
ington, 1959.
The way a very large Federal agency goes
about exercising some control over the re-
ports it must create.
4-21. REPORTS WHICH MANAGEMENT
FINDS MOST USEFUL, Accounting
Practice Report No. 9. National Associa-
tion of Accountants, New York, 1960.
The views of 61 authors who contributed
descriptions of reports most useful to man-
agement in their organizations.
4-22. SOME PROBLEMS IN THE RE-
PORTING OF RESEARCH RESULTS.
National Science Foundation, Washing-
ton, 1959.
10
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On reports distribution. Reports manage-
ment which restricts itself to reports sup-
pression is limited in scope indeed. Reports
of research need to be known to be used.
How to make these reports known, many
of them lying unused in the files, is a na-
tional problem.
Report Writing
4-23. BETTER REPORT WRITING, Willis
H. Waldo. Reinhold, New York, 1957.
A small volume designed as a reference
book for experienced report writers. At-
tempts to provide answers to the impromptu
questions the experienced report writer will
ask.
4-24. BUSINESS REPORTS WRITING,
4-28. PUBLICATIONS AND REPORTS
MANUAL. National Bureau of Stand-
ards, Department of Commerce, Wash-
ington, 1957.
For technical and administrative personnel
engaged in the planning, organization, prep-
aration, and processing of scientific data,
reports, and technical material for publi-
cation. Illustrated.
4-29. READABILITY: AN APPRAISAL OF
RESEARCH AND APPLICATION,
Monograph No. 34, Jeanne Chall. Bureau
of Educational Research, Ohio State Uni-
versity, Columbus, Ohio, 1958.
A review of the various formulas for
measuring the readability of writing.
Robert D. Hay and Raymond V. Lesikar.
Richard D. Irwin, Homewood, Illinois,
1957.
4-30. REPORT WRITER'S HANDBOOK,
Charles E. Van Hagan. Prentice-Hall,
A basic work on communicating informa-
tion in written reports. Also contains good
Englewood Cliffs, New Jersey, 1961.
A handbook for the occasional report writer.
material on problem solving techniques.
Gives an accepted technique used in meet-
4-25. EFFECTIVE REPORT WRITING,
ing each of the major problems encoun-
t
d i
i
i
Norman B. Sigband. Harper, New York,
1960.
4-31.
ere
n report wr
ng.
t
STATISTICS SOURCES, Paul Wasser-
This book does a thorough job of covering
man, et al., Editors. Gale Research Com-
the subject of report writing. A valuable
pany, Detroit, 1962.
feature is a complete, annotated bibli-
List of sources for current statistical data
ography of bibliographies in seven major
on different subjects-arranged by sub-
fields of commerce and engineering. Also
ject.
includes a reference guide for re
ort wri-
p
ters.
4-32. THE TECHNICAL REPORT: ITS
4-26. THE LANGUAGE OF AUDIT RE-
PORTS, Laura Grace Hunter. General
Accounting Office, Washington, 1957.
This publication is to audit reports what
"Plain Letters" is to letterwriting. The
principles of clear writing enunciated are
applicable to all reports.
4-27. MANUAL OF REPORT PREPARA-
TION: CORRESPONDENCE AND
TECHNICAL WRITING, Frank Kere-
kes and Robley Winfrey. William C.
Brown Company, Dubuque, Iowa, 1948.
Many report writing problems considered,
with emphasis on the formal report writing.
PREPARATION, PROCESSING, AND
USE IN INDUSTRY AND GOVERN-
MENT, Benjamin H. Weil, Editor. Rein-
hold, New York, 1954.
Originated from a symposium on the "re-
search report" presented before the Divi-
sion of Chemical Literature of the Ameri-
can Chemical Society. The compilation is
divided into five parts-functions, prepar-
ing and processing, distributing, filing, and
using. The appendices contain, among
other items, a reprinting of the "Report
Manual" issued by the Engineering Experi-
ment Stations of the Georgia Institute of
Technology.
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5. Directives Systems
Management
5-1. ADMINISTRATIVE COMMUNICA-
TION, Lee O. Thayer. Richard D. Irwin,
Homewood, Illinois, 1961.
Deals with communication as a problem in
human relations.
5-2. ADMINISTRATIVE MANUALS,
Study No. 15, K. E. Grainger. Inter-
national Institute of Administrative
Sciences, Brussels, 1953.
An Australian gives an elementary but
inclusive introduction to the use and prep-
aration of the administrative manual. A
study undertaken for the United Nations.
5-3. COMMUNICATION IN MANAGE-
MENT: A GUIDE TO ADMINISTRA-
TIVE COMMUNICATION, Charles E.
Redfield. University of Chicago, Chicago,
1953.
Fundamentals of communications. Down-
ward and outward through directives; up-
ward and inward through reports; across
through clearing, reviewing, and conferring.
5-4. MANAGEMENT BY SYSTEM, Second
Edition, Richard F. Neuschel. McGraw-
Hill, New York, 1960.
Chapter 17 on "Developing and Maintain-
ing Procedures Instructions Manuals" is
very good.
5-5. THE NAVY DIRECTIVES SYSTEM,
SECNAVINST 5215.1B. Department of
the Navy, Washington, 1963.
Policies, responsibilities, and standards for
the Navy system-a forerunner in develop-
ing agency codification doctrine.
5-6. NAVY-MARINE CORPS STANDARD
SUBJECT CLASSIFICATION SYS-
TEM, SECNAVINST P5210.11. Depart-
ment of the Navy, Washington, 1959.
Details the OMNIBUS system developed in
the Department of the Navy for classifying
documents, identifying directives, and num-
bering forms and reports.
5-7. STANDARD, SPECIALIZED, AND
RECURRING PUBLICATIONS AND
POSTERS, Air Force Regulation No.
5-5. Department of the Air Force, Wash-
ington, 1960.
The basic Air Force regulation establish-
ing the various categories and types of Air
Force publications and explaining their
uses.
5-8. WHAT YOU SHOULD KNOW ABOUT
ADMINISTRATIVE COMMUNICA-
TION, Business Information Bulletin No.
20, Keith Davis. Indiana University,
Bloomington, Indiana, 1954.
Brief treatment looking at communication
both as a technical system and as a prob-
lem in human relations.
5-9. WRITTEN POLICIES HELP NINE
WAYS, Louis Cassells and Raymond L.
Randall. Nation's Business, December
1959.
Comments on a poll of 337 firms to learn
their experience with manuals. This experi-
ence was summarized as nine reasons for
having good coverage of policies and pro-
cedures; for example, "written policies pro-
mote deep delegation of authority," "writ-
ten policies promote consistency."
Processing and Writing
5-10. GOVERNMENT PRINTING AND
BINDING REGULATIONS, No. 13.
Joint Committee on Printing, Eighty-
seventh Congress, Washington, 1961.
When Government issuances are printed
they must conform to the specifications
and requirements set forth in this publica-
tion.
5-11. GUIDE FOR AIR FORCE WRITING,
AF Manual 10-4. Department of the Air
Force, Washington, 1960.
Applicable to all office writing; especially
useful to directives writers.
5-12. HOW TO COMMUNICATE POLICIES
AND INSTRUCTIONS, Joseph D.
Cooper. The Bureau of National Affairs,
Washington, 1960.
Complete information on preparing policy
manuals, office manuals, technical and
sales manuals, consumer how-to-do-it or
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how-to-use-it pamphlets, purchasing and How to improve office policy, organization
training manuals. Practical tips on lan- and procedure manuals, pages 1193-1206;
guage and use of illustrations, including steps to be taken in their preparation, dis-
photography, artwork, and exhibits. tribution, and use.
5-13. HOW TO MAKE A PROCEDURE 5-17. PREPARING THE OFFICE MANUAL,
MANUAL, H. John Ross. Office Re- Research Study Number 36, M. Graham
search Institute, Miami, Florida, 1956. Kellogg. American Management Asso-
How to design, write, reproduce and bind a ciation, New York, 1959.
procedure manual. Technically unpolished,
but considers some of the problems of de- A survey of industrial practices in prepar-
ing office manuals. Tables.
veloping a system.
5-14. HOW TO PREPARE AND MAINTAIN 5-18. PUBLICATIONS NUMBERING SYS-
A SUPERVISOR'S POLICY MANUAL, TEMS, Air Force Regulation No. 5-1.
Research Report No. 11, Eileen Ahern. Department of the Air Force, Washing-
American Management Association, New ton, 1961.
York, 1947. Tells Air Force publications management
Step-by-step guide to planning, writing, offices how to number publications so they
and reproducing a manual of policy and can be filed, referred to, and found.
procedure, based on a survey of company 5-19. TWENTY TIPS FOR ISSUING A
practices. PROCEDURES MANUAL, Maurice F.
5-15. THE PLAYSCRIPT PROCEDURES: Ronayne. Systems and Procedures,
A NEW TOOL OF ADMINISTRA- February 1959.
TION, Leslie Mathies. Office Publica- As the title says, a score of suggestions on
tions, New York, 1961. writing a better manual.
Training guide for writing how-to-do-it di- 5-20. WRITING, EDITING AND PUBLISH-
rectives with the new "playscript" tech- ING AIR FORCE DIRECTIVES, HOI
pique.
5-16. PREPARATION AND USE OF OF- 5-1. Headquarters, Department of the
FILE MANUALS, E. H. Conarroe. Air Force, Washington, 1961.
N.A.C.A. Bulletin, National Association A supplement to Air Force Regulation No.
5-5 (Item 5-7) establishing procedures for
of Cost Accountants, New York, June preparing new or revised directives for
1943. publication.
13
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6. Mail Management
6-1. AGENCY MAIL OPERATIONS. Na-
tional Archives and Records Service,
General Services Administration, Wash-
ington, 1957.
Covers mail management principles and
practices on such matters as clearances
and reviews, levels of preparation and sign-
ing, time limits for replies, followup, rout-
ing and control systems, messenger routes
and schedules, and dispatch processes.
6-2. ALERT COMPANIES AGREE: NOVEL
MAIL-ROOM IDEAS PAY OFF, Robert
Dameron. American Business, Novem-
ber 1957.
New ideas in mail-handling equipment are
startling, but they are effective in increas-
ing efficiency.
6-3. COMMUNICATIONS MANAGE-
MENT FOR OFFICE SERVICES, O. L.
Hutchinson, "Men, Machines, and Meth-
ods in the Modern Office," AMA Man-
agement Report No. 6. American Man-
agement Association, New York, 1958.
Effective use of men and machines by de-
veloping a successful company communi-
cation system.
6-4. COST REDUCTION THROUGH
MECHANIZED MAILING, Charles B.
Lunsford. The Controller, May 1955.
How the Equitable Life Assurance Society
of St. Paul, Minnesota, provides more effi-
cient mail-handling by use of mechanized
equipment.
6-5. HOW A NAVY OFFICE DOUBLED
ITS MAIL HANDLING CAPACITY.
Armed Forces Management, October
1958.
The development of efficient mail "assem-
bly lines" at the Navy's General Stores
Supply Office in Philadelphia.
6-6. HOW 18 FIRMS HANDLE INCOM-
ING MAIL. American Business, March
1954.
A survey of the mail-handling practices of
18 private firms of various sizes and with
varying activities.
6-7. HOW TO IMPROVE YOUR EX-
TERNAL MESSENGER SERVICE,
Irving Seiden. The Office, August 1958.
The ABC's of messenger supervision.
6-8. HOW TO RUN YOUR COMPANY
MAILROOM. Modern Office Procedures,
December 1960.
Suggested equipment and procedures, and
a sample layout for developing a more effi-
cient mailroom.
6-9. IMPROVING BUSINESS MAIL SERV-
ICE, Sidney Feldman. The Office, De-
cember 1952.
Using Post Office services and facilities
intelligently.
6-10.. MACHINES SPEED PRODUCTION
FOR LARGE CHICAGO MAILERS.
The Office, November 1958.
Speeding up 20 tons of outgoing mail by
tying machines and conveyor belts.
6-11. MAIL ADDRESSING, William J. Ask-
ins. Data Processing, October 1960.
Using punched cards for addressing low
volume mail.
6-12. MAIL MANAGEMENT, Army Regula-
tion 341-1. Department of the Army,
Washington, 1960.
A good example of an agency instruction
outlining Army policies for handling gen-
eral mail.
6-13. MAIL MANAGEMENT, Al Ames. The
Office, December 1954.
Techniques for handling both incoming and
outgoing mail in large organizations and
government agencies.
6-14. MAIL MANAGEMENT CHECK-
LISTS. National Archives and Records
Service, General Services Administration,
Washington, 1958.
Mail handling problems, particularly those
causing delayed replies, stem from various
sources. They originate not only in agency
mail rooms and substations but also in
staff and operating offices at all levels.
Four checklists for measuring the effi-
ciency of a particular mail handling pro-
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"outgoing mail operations," "messenger
service and interoffice mail," and "tele-
communications operations." A fifth check-
list, "Checklist on Administrative Practices
Affecting Mail Operations," is included in
the NARS "Mail Management Workshop
Kit for Executives."
6-15. MAIL ROOM PRACTICES, Charles E.
Ginder. Office Executive, May 1961.
A NOMA Survey report on how companies
handle incoming and outgoing mail.
6-16. MEDICAL MAILING, William A. Mc-
Comb. Data Processing, January 1961.
Large-volume direct mailing by use of
punched cards, punched tape, and address-
ograph plates.
6-17. OFFICE MANAGEMENT: A HAND-
BOOK, Coleman L. Maze. Ronald Press,
New York, 1947.
Mail room organization and operation,
Chapter 19.
6-18. OFFICE MANAGEMENT: PRINCI-
PLES AND PRACTICES, Fourth Edi-
tion, John J. W. Neuner. Southwestern
Publishing Company, Cincinnati, 1959.
One section considers mail practices.
6-19. POSTAL MANUAL. Post Office Depart-
ment, Washington, Revisable.
The looseleaf guide to postal regulations
and procedures, revised several times a
week to bring it up to date. In eight chap-
ters: chapters three through eight being
for use by Post Office Department employ-
ees, chapter one covering public domestic
mail, and chapter two covering public in-
ternational mail.
Methods and new equipment useful in han-
dling the problem posed by rush-mail jobs.
TOOLS OF THE OFFICE, Mary D.
Lyons. Office Management and American
Tells how to address communications for
direct delivery; how to prohibit unneces-
sary channeling, reviewing, coordinating,
and centralized signing; and how to ac-
count for Confidential and Secret docu-
ments.
STREAMLINING BREAKS LOGJAM
OF INSERTING AND COLLATING
RUSH MAIL, E. Wilkinson. Credit and
Financial Management, March 1958.
NICATIONS, Air Force Regulation 10-
2. Department of the Air Force, Wash-
ington, 1963.
Business, August 1960.,
Mailroom equipment, time recorders,
numbering machines of many types.
6-23. USING A SORTER FOR OUTGOING
MAIL, Claire S. Casey. The Office, De-
cember 1954.
Results from sorting equipment: consoli-
dated mailing, reduction in pressure peri-
ods, fewer man-hours, and fewer errors.
6-24. WHY YOUR MAILROOM MAY BE
YOUR MOST EXPENSIVE DEPART-
MENT. W. D. Sullivan. Office Manage-
ment, July 1957.
Seven steps in appraising mail operations
and installing needed improvements. In-
cludes cost figures.
15
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7. Files Management
Files Control
7-1. CENTRALIZED FILES vs. DECEN-
TALIZED FILES, Terry Beach. The Of-
fice, May 1954.
Ten factors in determining the physical lo-
cation of active records.
7-2. FILES OPERATION HANDBOOK.
Division of Property and Supply, Ten-
nessee Valley Authority, Chattanooga,
Tennessee, 1962.
Eleven standards for decentralized filing.
7-3. FILING AND RECORDS CONTROL.
"Office Management Handbook," Second
Edition, Harry L. Wylie, Editor. Ronald
Press, New York, 1958.
Organization of records, methods of filing,
records room procedures, filing controls,
equipment and supplies, retention and de-
struction of old records-discussed in sec-
tion 16 of the handbook.
7-4. HOW TO FILE AND INDEX, Bertha
M. Weeks. Ronald Press, New York,
1951.
Organization, practices, procedures, con-
trols, and equipment in files management.
7-5. MANUAL ON FILING SERVICES.
Management Analysis Division, Civil
Service Commission, Ottawa, Canada,
1960.
A general guide to files management; or-
ganization of filing division staff; classifi-
cation of materials; and processing, issuing,
retaining, and disposing of records.
7-6. NO FILING, NO COSTS: GETTING
FULL VALUE FROM OFFICE
SPACE, EQUIPMENT AND PROCE-
DURES, AMA Office Management Series
No. 125, I. J. Berni. American Manage-
ment Association, New York, 1950.
How and when not to file.
7-7. PROGRESSIVE FILING AND REC-
ORDS MANAGEMENT, College Series,
Gilbert Kahn, Theodore Yerian, and Jef-
frey R. Stewart. Gregg Publishing Divi-
sion, McGraw-Hill, New York, 1961.
The leading textbook on files management,
well illustrated. In a simplified form the
book is published under the title "Progres-
sive Filing," for use by high school stu-
dents. The more elementary text is now in
its seventh edition.
7-8. RECORDS MANAGEMENT AND FIL-
ING OPERATIONS, Margaret K. Odell
and Earl P. Strong. McGraw-Hill, New
York, 1947.
Although outdated, was long recognized as
a standard textbook in this field.
7-9. STANDARDS FOR BETTER FILES,
Leslie Mathies. Systemation, September
1, 1960.
Standards to help file personnel keep in-
formation obtainable-recommends a pre-
sorting device and miscellaneous proce-
dures. Includes insert on standards for
drawer files.
7-10. SUBJECT FILE MANUALS: THE
WHY AND HOW OF THEIR DEVEL-'
OPMENT, Terry Beach. The American
Archivist, April 1952.
The filing manual is essential to the ef-
fective operation of a filing system. This
article tells how to develop one for a sub-
ject file.
7-11. WORK FILES ARE THE MAVER-
ICKS IN YOUR RECORDS SYSTEM,
Ben F. Gregory. The Office, February
1962.
The growth of "work files" in individual
offices is generally the result of weaknesses
and lack of confidence in the central files
system. Suggests steps to keep work files
under control.
Filing Systems and Practices
7-12. CATALOGUING AND CLASSIFICA-
TION, Maurice F. Tauber, and SUB-
JECT HEADINGS, Carlyle J. Frarey.
"State of the Library Art," Volume I,
Parts 1 and 2 edited by Ralph R. Shaw.
Graduate School of Library Service,
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Rutgers University Press, New Bruns-
wick, New Jersey, 1960.
Both "books" under one cover. They at-
tempt a history of the main classification
theories since Cutter. For the English-
speaking world, this has not been done so
well before.
7-13. CONTROLS FOR A SYSTEM OF
PHOTOGRAPHIC RECORDS, Ben F.
Gregory. The Office, April 1959.
Good photographs are precision records.
Unfortunately many organizations do not
know how to use, control, and preserve
photographic records as well as they do
written records. Describes the control sys-
tem used by the Tennessee Valley Author-
ity.
7-14. A COST-CUTTING SHORT-CUT TO
TERMINAL DIGIT SHELF FILING.
The Office, May 1959.
Explains terminal digit filing and describes
a simple system used in a conversion from
straight numerical and cabinet filing to
terminal digit and shelf filing.
7-15. DIGIT FILING: TERMINAL AND
SPECIFIC, William H. Hillyer. The Of-
fice, October 1950.
How and when to use the technique of filing
by digits.
7-16. FILE AUDIT HANDBOOK. Division
of Property and Supply, Tennessee Valley
Authority, Chattanooga, Tennessee, 1956.
Five major steps in the audit procedure for
correspondence files.
7-17. FILING AND INDEXING. O. W. Ros-
kill and Company, London, 1946.
Principles and practices of classification,
applied to filing systems.
7-18. FILES OPERATIONS. National Ar-
chives and Records Service, General
Services Administration, Washington,
1963.
Principles, procedures, and techniques for
establishing a file, and arranging papers
to make finding easy.
7-19. GUIDE TO THE ORGANIZATION OF
A HOSPITAL MEDICAL RECORD
DEPARTMENT. American Hospital As-
sociation, Chicago, 1962.
Consideration of the recordkeeping needs
of a hospital: what records and forms are
required; how and where they should be
filed and preserved; what writing tech-
niques are appropriate for material to be
included in the file.
7-20. HOW TO FILE "BIG THINGS." Man-
agement Methods, July 1952.
Filing films, art work, drawings, blue
prints, and other bulky items need not be
a problem.
7-21. INDEXES AND INDEXING, Robert L.
Collison. John De Graff, New York,
1953.
Indexing collections of books, periodicals,
music, gramophone records, films, and
other material.
7-22. MAINTENANCE OF CURRENT REC-
ORDS, Air Force Manual 181-4. Depart-
ment of the Air Force, Washington, 1958.
A comprehensive files maintenance hand-
book covering all aspects of filing includ-
ing the establishment of offices of record,
integration of files maintenance and dispo-
sition systems, specific filing systems,
and standard filing equipment.
7-23. NEW YORK STATE LIBRARY: IN-
DEXING PRINCIPLES, RULES AND
EXAMPLES. Fifth Edition, Martha
Thorne Wheeler. University of the State
of New York Bulletin, January 1957.
The New York State Library, the Uni-
versity of the State of New York, Albany,
1957.
The basic manual on library indexing in the
United States. First published in 1905.
7-24. RECORDS: RECORDS MANAGE-
MENT FILES SYSTEMS AND
STANDARDS, Army Regulation No.
345-210. Headquarters, Department of
the Army, Washington, 1962.
Complete detailed guides and standards for
the Department of the Army's uniform sys-
tem of files arrangement, records mainte-
nance operations, and records disposition
program.
7-25. RULES FOR ALPHABETICAL FIL-
ING, Research Study No. 1. American
Records Management Association, New
York, 1960.
A new and comprehensive discussion of al-
phabetical filing-"the system under which
80 percent of all records are filed."
7-26. STANDARDS FOR FILING EQUIP-
MENT FOR ENGINEERING DRAW-
INGS, Report No. 19. National Records
Management Council, New York, 1956.
The only publication of its kind that pro-
vides standards and specifications for vari-
ous types of equipment used to file engi-
neers' drawings. Some basic types of equip-
ment are pictured.
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8. Records Disposition
Scheduling and Retiring Records
8-1. APPLYING RECORDS SCHEDULES,
MANAGING NON-CURRENT FILES,
Revised. National Archives and Records
Service, General Services Administration,
Washington, 1961.
A records disposition program saves
space through the removal from an office
of records no longer necessary to daily
operations. It saves time of clerical per-
sonnel who can find current records more
quickly if they are not intermixed with
inactive records. It saves filing equipment
by the removal of inactive records from
equipment on hand, which can then be
reused. Finally, it identifies and preserves
records of enduring worth.
8-2. CASE STUDIES IN RECORDS RE-
TENTION AND CONTROL, Jewel
Moberley, Ruth Rich, Herbert F. L.
Klingman, and Grace Rappenport. Con-
trollership Foundation, New York, 1957.
Presentation of case studies, showing how
time-proven retention and control programs
may be used in any size business, with a
resulting savings on salaries, equipment
costs, and space rental.
8-3. CORPORATE RECORDS RETEN-
TION, 3 Vols. Robert B. Wheelan.
Controllership Foundation, New York,
1958-60.
Requirements of State governments for
keeping records summarized in Volume 3;
Federal requirements listed in Volume 1.
8-4. DEAD FIGURES? NO-LIVE FACTS,
R. Langelier. The American Archivist,
July 1961.
Usefulness of the agency's periodic records
disposition report.
8-5. THE DISPOSAL ACT OF 1943 (44
U.S.C. 366-380), as amended.
The statute controlling disposal of Federal
records, therefore basic to this phase of
management activity. Defines records and
provides for their "scheduling."
8-6. DISPOSAL OF NAVY AND MARINE
CORPS RECORDS, PARTS I AND II,
SECNAVINST P5212.5B. Department of
the Navy, Washington, 1961.
The Navy compilation of all its records
control schedules. An excellent example
of packaging such instructions. Compare
with Item 8-16 for the Army.
8-7. EVALUATION AND DISPOSITION
OF RECORDS, Air Force Manual 181-5.
Department of the Air Force, Washing-
ton, 1963.
In two parts. Part I covers policies and
procedures to follow in evaluating and dis-
posing of records and establishes a system
of facilities. Part II prescribes disposition
criteria for Air Force records.
8-8. GENERAL SCHEDULES AND FED-
ERAL RECORDS, Isadore Perlman.
The American Archivist, January 1952.
Development and Government-wide use of
schedules covering records common to sev-
eral or all agencies.
8-9. GUIDE TO RECORD RETENTION
REQUIREMENTS, Revised as of Janu-
ary 1, 1964, reprinted from "Federal
Register," March 5, 1964, Part II. Gov-
ernment Printing Office, Washington,
1964.
Excerpts from Federal laws and regula-
tions on the retention of business and other
non-Federal records giving, wherever pos-
sible, the records to be kept and the re-
tention period. Issued periodically.
8-10. HOW TO INVENTORY RECORDS
FOR DISPOSITION, William Benedon.
The Office, November 1957.
Steps to be taken prior to beginning the
record inventory, and guides for undertak-
ing the inventory. Inventories are basic
to records disposition work.
8-11. MONEY IN THE WASTEBASKET,
Perrin Stryker. Fortune, February 1953.
A very well-written article on how to dis-
pose of records and thereby cut costs. In-
teresting figures on savings that result.
8-12. OHIO-DISPOSITION OF MEDICAL
RECORDS IN STATE MENTAL HOS-
PITALS, James F. Gill and Thornton W.
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Mitchell. The American Archivist, July
1963.
The Ohio Department of Mental Hygiene's
methods of disposing of obsolete medical
records. A case study.
PAPERWORK: ITS SMOTHERING
US, Joseph P. Blank. Nation's Business,
August 1954.
A much reprinted article which graphically
describes the unnecessary documents re-
tained by business and indicates why rec-
ords disposition programs are necessary.
8-14. PIONEERING IN THE CONTROL OF
MEDICAL-CLINICAL CASE REC-
ORDS, Virginia Lake. The American
Archivist, July 1961.
How the State of Illinois developed a plan
for the disposition of these records, and a
copy of the control schedule.
8-15. RECORDS DISPOSITION IN THE
FEDERAL GOVERNMENT, Elizabeth
B. Drewry. Public Administration Re-
view, Summer 1955.
Covers such matters as records descriptions,
establishing retention periods, transferring
to inexpensive storage, establishing cut-
off dates for files, and identifying records
needed in site audit or those vital to con-
tinuity of operations.
8-16. RECORDS MANAGEMENT FILES
SYSTEMS AND STANDARDS, Army
Regulation No. 345-210. Department of
the Army, Washington, 1962.
One of the best agency manuals on main-
tenance and disposition of records in a large
government organization. Part five is a
compilation of Army records disposal
schedules.
8-17. RECORDS RETENTION AND DIS-
POSAL HANDBOOK. Division of Prop-
erty and Supply, Tennessee Valley Au-
thority, Chattanooga, 1961.
By the Office Methods Staff of TVA, based
on 20 years experience in evaluating, re-
taining, and disposing of the Corporations
records, and 20 years experience in dealing
with the problem of growing record volume.
8-18. RETENTION AND DISPOSAL OF
CORRESPONDENCE FILES, Sidney
R. Hall. The American Archivist, Janu-
ary 1952.
Tennessee Valley Authority experimenta-
tion in separation of permanent from tem-
porary materials.
8-19. RETENTION AND PRESERVATION
OF RECORDS: WITH DESTRUC-
TION SCHEDULES, Sixth Edition.
Records Controls, Chicago, 1961.
Broad coverage of record retention and dis-
position for the businessman. Includes rel-
evant State and Federal laws on record re-
tention, and a tabulation of the length of
time that 300 common papers found in a
business office are kept by large American
firms.
Vital Records
8-20. CONTINUITY OF GOVERNMENT-
RECORDS MANAGEMENT AND
PRESERVATION. Office of Civil and
Defense Mobilization, Washington, 1961.
Collection of article reprints concerning
management and preservation of State and
local records. Includes material from "Sug-
gested State Legislation Program," "Rec-
ords Management Act," and "Preservation
of Essential Records Act."
8-21. EXECUTIVE ORDER 11093 ASSIGN-
ING EMERGENCY PREPAREDNESS
FUNCTIONS TO THE ADMINISTRA-
TOR OF GENERAL SERVICES, The
President of the United States. "Fed-
eral Register," February 28, 1963.
Giving the Administrator of General Serv-
ices responsibility for providing "instruc-
tions and advice" on the preservation of vi-
tal operating records. Ultimate responsi-
bility retained in the Office of Emergency
Planning (see Executive Order 11051, "Fed-
eral Register," October 2, 1962).
8-22. GUIDE TO THE PRESERVATION OF
ESSENTIAL RECORDS FOR PRO-
VINCIAL GOVERNMENTS AND
LIKELY TARGET AREAS, EMO
Manual No. 2. Emergency Measures
Organization, Privy Council Office, Ot-
tawa, Canada, 1962.
Selection of essential records; reproduc-
tion procedures, equipment, and costs;
amending methods and finding aids; and
storage of vital records-methods, equip-
ment, and costs.
8-23. PROTECT YOUR RECORDS
AGAINST DISASTER, Robert A. Shiff.
Harvard Business Review, July-August
1956.
Comprehensive article on protection of vi-
tal operating records: the need for pro-
tection and the effects of fire, flood, and
nuclear explosion; selection of vital rec-
ords; and protection methods.
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8-24. PROTECTING RECORDS IN WAR-
TIME, Conference Board Reports,
Studies in Business Policy No. 51, E.
Maxsil Ballinger. Division of Business
Practice, National Industrial Conference
Board, New York, 1951.
Detailed case studies of British experience
during the war and American experience in
disasters.
8-25. PROTECTING VITAL OPERATING
RECORDS, MANAGING CURRENT
FILES. National Archives and Records
Service, General Services Administra-
tion, Washington, 1958.
Basic harllbook on vital records problem.
Methods of duplicating and protecting the
records, and means of insuring adequacy
of protection programs.
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9. Office Systems Equipment and Supplies
General
9-1. BASICS OF DIGITAL COMPUTERS,
3 Vols., John S. Murphy. John F. Rider
Publishers, New York, 1958.
Clear, concise, simple description of the
theory and technology behind all mathe-
matical computing machines. A basic in-
troductory text.
9-2. FEDERAL STOCK CATALOGUE.
Federal Supply Service, General Services
Administration, Washington, annually.
The materials and equipment available for
use in the Federal Government through
the Federal Supply Service.
9-3. A GUIDE TO SPECIFICATIONS AND
STANDARDS OF THE FEDERAL
GOVERNMENT. Federal Supply Serv-
ice, General Services Administration,
Washington, 1959.
The Federal Supply Service issues specifi-
cation sheets to business concerns on items
that the government buys in quantity.
For example Federal specification UU-F-
571g gives the standards for file folders,
UU-F-581f is pressboard file folders.
9-4. HOW TO SELL. National Stationery
and Office Equipment Association, Wash-
ington, 1949-1963.
A series of over 20 individual manuals for
the stationery salesman. Each manual
deals with a separate subject, such as:
stationery satisfaction, visible records, fil-
ing equipment, safes and other protective
equipment, and office duplicating supplies
and equipment.
Although written basically as a selling aid,
these manuals contain much information
about the construction of equipment, its
use, and factors to consider in making a
selection.
9-5. INDEX OF FEDERAL SPECIFICA-
TIONS, STANDARDS, AND HAND-
BOOKS. General Services Administra-
tion, Washington, periodically.
An index to the Federal Specification sheets
issued. A periodical listing of new specifi-
cations or revisions, available by subscrip-
tion from GPO.
9-6. MANUAL OF OFFICE REPRODUC-
TION, Irvin A. Herrmann. Office Publi-
cations, New York, 1956.
A survey of the methods of operation and
the uses of a very wide range of reproduc-
ing, duplicating, and printing methods for
the office.
9-7. MINIMUM REQUIREMENT FOR
OFFICE-TYPE DICTATING EQUIP-
MENT, X2.5.20-1960. American Stand-
ards Association, New York, 1960.
One of the ASA "X" series of standards on
office equipment and supplies. Other stand-
ards in the same series cover such items
as: dimensions of desks and tables; defi-
nition of a posture chair; paper sizes for
bond, index bristols, ring, memorandum,
and post binder sheets; and ring and post
data.
9-8. STANDARDIZATION ACTIVITIES
IN THE UNITED STATES: A DE-
SCRIPTIVE DIRECTORY, Sherman F.
Booth. Government Printing Office,
Washington, 1960.
Identification of 350 standardizing agencies
and societies in the United States and a de-
scription of their functions.
9-9. STANDARDS FOR OFFICE OPERA-
TIONS INVOLVING THE USE OF
THE TYPEWRITER, Irol Whitmore
Baisley. Business Education Forum,
May 1960.
Setting the standards; variables influencing
typing standards; measuring the work;
sample analyses of sample operations; sam-
ple standards.
9-10. TOOLS OF THE OFFICE. Administra-
tive Management.
Since 1962 a monthly feature on office
equipment. Continues the series from Oface
Management and American Business.
9-11. UNSCRAMBLING THE CLAIMS
ABOUT COPIERS, Walter A. Kleins-
chrod. Administrative Management,
March 1963.
A "Tools of the Office" article looking at
174 machines and processes new and old.
Includes Administrative Management's
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1963 "Guide to Office Copiers," which in
table form gives the most important data
on available machines.
9-12. WHAT YOU SHOULD KNOW ABOUT
... Modern Office Procedures, 1960-1961.
A series of articles giving essential infor-
mation on office equipment such as: pen-
cils, typewriters, and adding machines.
Microfilm
9-13. AMERICAN STANDARDS FOR
PHOTOGRAPHIC REPRODUCTION,
PH5. American Standards Association,
New York, 1957-1961.
The six American Standards currently
available on photographic reproduction:
"Specifications for Microfilm Readers for
16 mm. and 35 mm. Film on Reels," PH5.1-
1959.
"Dimensions of Paper Sheets for Photo-
Reproduction of Documents," PH5.2-1957.
"Specifications for 16 mm. and 35 mm. Mi-
crofilms on Reels or in Strips," PH5.3-
1958.
"Practice for Storage of Microfilm" PH
5.4-1957.
"Specifications for Micro-Opaques," PH5.
5-1961.
"Specifications for Photographic Films for
Permanent Records," PH1.28-1957.
9-14. ADVANCES AND GOALS IN MICRO-
PHOTOGRAPHY, Peter Scott. Library
Trends, January 1960.
To gain acceptance, library use of micro-
film must undergo significant improvement.
This article treats at some length recent
technological advances in equipment and
standards to determine whether they have
enhanced the usefulness of roll film in the
library or have the potential to do so.
9-15. GUIDE TO MICROREPRODUCTION
EQUIPMENT, Second Edition, H. W.
Ballou. National Microfilm Association,
Annapolis, Maryland, 1962.
An extensive listing of microfilm equipment
with over 200 illustrations.
9-16. MICROFILMING, Air Force Manual
181-3. Department of the Air Force,
Washington, 1959.
The well-illustrated Air Force microfilm-
ing manual. Considers: microfilming
equipment and supplies; cost and produc-
tion data; planning, initiating and conduct-
ing microfilm conversion projects; and pro-
cedural microfilming.
9-17. MICROFILMING OF RECORDS, De-
partment of the Army Technical Manual
TM 12-257. Department of the Army,
Washington, August 1955.
The Army Manual on basic operating pro-
cedures and special techniques for micro-
filming records, as well as guides to cam-
era operation and to film inspection.
9-18. MICRORECORDING: INDUSTRIAL
AND LIBRARY APPLICATIONS,
Chester M. Lewis and William H. Offen-
hauser. Interscience Publishers, New
York, 1956.
Microfilming, including techniques, systems,
and equipment.
9-19. THE POSITIVE IN THE NEGATIVE,
James L. Smiley. Systems and Proce-
dures Journal, March-April 1963.
How Hospital Service of California (Blue
Cross) uses microfilm to improve service
and at the same time reduce the current
record storage problem. Discusses sys-
tems, advantages, costs and pitfalls. Stress-
es that as advantageous as microfilm is,
there are certain things about it which
should be approached cautiously.
9-20. PROCEEDINGS OF THE ELEVENTH
ANNUAL MEETING AND CONVEN-
TION, Vernon D. Tate, Editor. Na-
tional Microfilm Association, Annapolis,
Maryland, 1962.
This meeting of the National Microfilm As-
sociation had a number of particularly good
presentations looking into the future of
microfilm _ use, including its role in the
mechanized total information system. Pro-
ceedings of some of the previous meetings
also have been published and are worth ex-
amining.
9-21. RECORDS: MICROFILMING OF
RECORDS, Army Regulation No. 345-
218. Headquarters, Department of the
Army, Washington, 1960.
Outlines the policy and the responsibilities
for microphotography and prescribes the
administrative procedures to be followed in
initiating and conducting microfilming proj-
ects within the Department of the Army.
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10. Records Centers
Design and Operation
ARCHIVAL TRAINING IN A REC-
ORDS CENTER, Everett O. Alldredge.
The American Archivist, October 1958.
Skills required and kinds of knowledge
needed by records centers personnel.
BUILDING AND EQUIPMENT OF
FEDERAL RECORDS CENTERS IN
THE UNITED STATES, Edward G.
Campbell. Archivurn, 1957.
The specifications for records center
buildings and equipment, and why those
specifications are the most satisfactory.
Generally followed by industry and com-
merce, as well as by Government.
CANADA'S NEW RECORDS CEN-
TER, A. W. Willms. The American
Archivist, October 1956.
Organization of Canada's new records cen-
ter, which accessions on a Dominion-wide
basis.
ESTABLISHING A RECORDS CEN-
TER, Wallace Ford. NOMA Technical
Quarterly, May 1961. National Office
Management Association, Willow Grove,
Pennsylvania, 1961.
Planning for the effective use of a records-
center type of storage for either the large
or the small business. Nearly all large
corporations .have found records centers
necessary for economical handling of inac-
tive files.
FEDERAL RECORDS CENTERS.
National Archives and Records Service,
General Services Administration, Wash-
ington, 1961.
The way Federal Records Centers provide
economic storage, efficient reference serv-
ice, and systematic disposition of noncur-
rent Federal records. Noncurrency is de-
fined as less than one reference per file
drawer per month. First issued in 1957.
THE FEDERAL RECORDS CEN-
TER, ST. LOUIS: PERSONNEL
FILES AND FISCAL RECORDS,
Everett O. Alldredge. The American
Archivist, April 1955.
Economics in operation and effectiveness
of service resulting from the concentration
of several hundred employees in one rec-
ords center servicing personnel records for
separated employees.
10-7. HOW TO SAVE MONEY AND
SPACE BY ESTABLISHING A
RECORDS CENTER, F. L. Sward.
Office Management, December 1957.
So long as it costs more than $3 a cubic
foot to maintain records in an office and
less than $1 a cubic foot to maintain them
in a records center, such centers will save
money and meet records storage needs
smoothly and efficiently.
10-8. HOW TO SET UP AND OPERATE
A RECORDS STORAGE CENTER,
J. F. Cummings and W. B. Sadauskas.
The Office, December 1960.
Advice to industrial firms large enough to
establish their own records centers. Hold-
ings of 20,000 cubic feet are minimal.
10-9. MUNICIPAL ARCHIVES AND REC-
ORDS CENTER OF THE CITY OF
NEW YORK, Jason Horn. The Ameri-
can Archivist, October 1953.
Scheduling, retirement, and records center
operations in New York City, showing how
a municipality can profit from having a
records center.
10-10. NEW-TYPE STORAGE FOR REC-
ORDS, J. H. Denny. The American
Archivist, July 1961.
Records storage developments by Leahy
and Company, one of the large commer-
cial records center operators. Uses cat-
walks, instead of the tall ladders found in
Government centers.
10-11. THE NORTH CAROLINA RECORD
CENTER, Christopher Crittendon. The
American Achivist, January 1955.
Center operations, scheduling and disposing
of records at the State level. Typical of
how a center can operate at this level.
23
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-~ A G THE RECORDS STOR
-
AGE CENTER, Emmett J. Leahy and
Robert E. Weil. The Office, June 1952.
The findings of the National Records Man-
agement Council, particularly the impor-
tance of a records center to a full-scale
records management program.
Repair and Preservation of
Documents
10-13. AIR-CONDITIONING AS A MEANS
OF PRESERVING BOOKS AND
RECORDS, Francis Keally and Henry
C. Meyer, III. The American Archivist,
July 1949.
When air-conditioning is vital to a records
storage operation.
10-14. THE CONSERVATION OF BOOKS
AND DOCUMENTS, William E. Lang-
well. Pitman, London, 1957.
Dangers of chemical destruction. If during
storage, paper is exposed to air polluted
with sulfur dioxide, it may suffer damage
from the unseen formation of sulfuric acid.
10-15. AN EVALUATION OF DOCUMENT
RESTORATION PROCESSES, Wil- 10-21.
liam J. Barrow. American Documenta-
tation, April 1953.
Silk, tissue, and lamination processes, with
full exposition of the latter.
10-16. FADED WRITING. Archives, Mich-
aelmas (December) 1949.
Methods employed at the Public Records
Office of England to restore faded writing.
Very brief.
10-17. PERMANENCE IN BOOK PAPERS,
W. J. Barrow and R. C. Sproull. Science,
April 1959.
The main reason for the short life of
modern paper lies in its acidity which de-
rives from alum rosin sizing and from resid-
ual chlorine of the bleaching operation.
10-18. PRESERVATION OF THE DECLA-
RATION OF INDEPENDENCE AND
THE CONSTITUTION OF THE U.S.,
Circular 505, a report by the National
Bureau of Standards to the Library of
Congress. National Bureau of Stand-
ards, Department of Commerce, Wash-
ington, 1950.
Summary of the investigations of the Bu-
reau with regard to the method of preserv-
ing documents in helium, with the provision
of an appropriate filter to protect against
harmful radiation. Very useful for exhibit
work.
PROTECTION OF RECORDS, NFPA
No. 232. National Fire Protection As-
sociation, Boston, Massachusetts, 1960.
Minimum fire protection requirements for
vaults and records rooms, treatment of
water soaked and charred records, and the
role of records management in achieving
protection against fires.
SALVAGING AND RESTORING
RECORDS DAMAGED BY FIRE
AND WATER. Federal Fire Council,
Washington, 1963.
The immediate steps to be taken once
damage has been discovered, such as prac-
tical ways of drying out papers and pre-
venting the formation of destructive molds.
SOME OBSERVATIONS ON THE
FLATTENING OF FOLDED REC-
ORDS, Adelaide E. Minogue. The
American Archivist, April 1945.
Planning and carrying out the ironing proc-
ess. Fragile items which do not tolerate
ironing may be safely handled by dampen-
ing each sheet, spreading it out between
blotters, and pressing, without heat, until
dry.
STANDARD FOR STORAGE AND
HANDLING OF CELLULOSE NI-
TRATE MOTION PICTURE FILM,
NFPA No. 40. National Fire Protection
Association. Boston, Massachusetts,
1953.
Although nitrate film has not been manu-
factured in the United States since 1951,
records centers must be on the alert when
film is accessioned to see if it is nitrate
film. If so, the NFPA standard for stor-
age should be followed.
24
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11. Source Data Automation
11-i. ACCOUNTING SYSTEMS AND
DATA PROCESSING, Oscar S. Nel-
son and Richard S. Woods. South-
western Publishing Company, Cincin-
nati, Ohio, 1962.
The accounting system of information and
the data processing system treated as the
same process, both originating from an
"elemental business datum." This treat-
ment of accounting procedures makes pos-
sible the fullest automation of information
gathering and processing.
11-2. ACCOUNTING, USING PUNCHED
PAPER TAPE, Rocco L. Martino.
Ideas for Management, Proceedings of
the 12th Annual International Systems
Meeting of the Systems and Procedures
Association, Toronto, 1959. Systems and
Procedures Association, Detroit, Michi-
gan, 1960.
A method making small office use of SDA
possible through punched paper tape ac-
counting systems.
11-3. ADVANCED ANALYSIS METHODS
FOR INTEGRATED DATA PROC-
ESSING, IBM General Information
Manual, Orren Y. Evans. International
Business Machines Corporation, White
Plains, New York, 1960.
Integrated Data Processing (IDP) is essen-
tially the industry name for what the Fed-
eral Government calls Source Data Auto-
mation (SDA).
11-4. ADVANCES IN DATA COMMUNI-
CATIONS: TRANSMISSION AND
RECEPTION, Norman J. Ream. Ad-
vances in EDP and Information Sys-
tems, AMA Management Report No.
62. American Management Association,
New York, 1961.
Comprehensive article tying in telecom-
munications with electronic computers and
source data automation peripheral gear.
11-5. AUTOMATIC CHARACTER REC-
OGNITION, A STATE-OF-THE-ART
REPORT, NBS Technical Note 112,
Mary E. Stevens. National Bureau of
Standards, Department of Commerce,
Washington, 1961.
A review of extant devices. Tells how op-
tical code readers photo-electrically scan
and automatically convert imprinted data
into punched tape or cards, or magnetic
tape.
11-6. BANKING AUTOMATION AND
THE MAGNETIC INK CHARACTER
RECOGNITION PROGRAM, Dale L.
Reistad. Detroit Research Institute, De-
troit, Michigan, 1961.
Designed to give a background in the fun-
damental principles and methods of imple-
menting MICR-ADP systems. The text
examines various approaches to banking
automation, the general MICR program,
the role of account numbering, control
codes, the automatic transit operation, and
the role of the computer in the MICR pro-
gram.
11-7. CONSTANTS AND VARIABLES.
Systemation, June 1, 1963.
"Variables" in systems information are
costly. Changing "variables" to "con-
stants" can materially reduce paperwork
cost.
11-8. CYBERNETICS AND MANAGE-
MENT, Stafford Bear. John Wiley and
Sons, New York, 1959.
General exposition on the new science of
cybernetics. Useful as a basis for under-
standing the role and capabilities of auto-
mated source data equipment. Contains
bibliography.
11-9. DATA PROCESSING EQUIPMENT
ENCYCLOPEDIA, VOLUME I,
ELECTROMECHANICAL DEVICES.
American Data Processing, Inc., De-
troit, 1961.
SDA tends to use electromechanical equip-
ment, instead of electronic. Volume needs
to be compared with Item 11-21 below.
Contains definition of each machine's func-
25
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tures, specific models, and the machine's
specifications John H. DeJong. Data Processing, Janu-
.
EDP IDEA FINDER: DATA PROC-
ESSING DIGEST 1957, 1958, 1959.
Canning, Sisson and Associates, Los
Angeles, California, 1960.
Digested articles on all key developments
in electronic data processing from 1957
through 1959. Thoroughly indexed and
cross-referenced to assist the reader in
finding references to a specific subject.
ESTABLISHING AN INTEGRATED
DATA PROCESSING SYSTEM, A
BLUEPRINT FOR A COMPANY
PROGRAM, Special Report No. 11.
American Management Association,
New York, 1956.
Although obsolete in many respects, has
historical value in depicting the elements of
starting a data processing system. Com-
piled from the experiences of applications in
industry as reported at an AMA sympo-
sium.
THE FILING PROBLEMS OF OF-
FICE AUTOMATION, Edmond V.
McNamara. The Office, December 1958.
Solutions arrived at by a number of com-
panies for storing magnetic and punched
card tapes.
GETTING THE MOST OUT OF
YOUR COMPUTER: A SURVEY OF
COMPANY APPROACHES AND RE-
SULTS. McKinsey
New York, 1962.
and Company,
The need for guidelines to govern the ap-
lication of the computer as a tool. Stresses
that the computer is least useful when ap-
plied in a merely random fashion to
random problems. The same is true of
SDA.
11-14. INFORMATION PROCESS ANALY-
SIS, Burton Grad and Richard G. Can-
ning. Journal of Industrial Engineering,
November-December 1959.
Description of the new information-flow
charting technique of information-process
analysis which facilitates the effective use
of Source Data Automation.
11-15. INTRODUCTION TO DATA PROC-
ESSING. Haskins and Sells, New York,
1957.
A simple, clear description of principles of
data processing by edge punched card,
tape, punched card, and electronic data
processing. Good for beginners who are in-
terested in basic concepts.
ary 1961.
The past decade, the present, and the next
decade in uses of optical scanners.
11-17. OPTICAL SCANNING IN THE
FIELD, George L. Fischer, Jr. Data
Processing, July 1962.
Variations in paper, ink and type fonts
pose severe obstacles to the use of optical
character recognition machines outside the
laboratory; suggests that the stroke analysis
machine is the only one capable of over-
coming these obstacles.
11-18. AN ORIENTATION IN SYSTEMS
ANALYSIS, NBS Report No. 6834,
Vico Henriques, et. al. National Bureau
of Standards, Department of Com-
merce, Washington, 1960.
The systems concept and its application in
terms of automatic data processing. Con-
tains illustrations and bibliography. Well
written for the nontechnical reader.
11-19. PRINCIPLES OF PUNCHED CARD
DATA PROCESSING, Robert G. Van
Ness. The Business Press, Elmhurst,
Illinois, 1962.
Comprehensive text on punched card data
processing, both the technical and the man-
agerial aspects.
11-20. PUNCHED CARD PRIMER, Burton
Dean Friedman. American Book-Strat-
ford Press, New York, 1955.
Basic electric accounting machine book.
Easy and worthwhile reading for the lay-
man wanting to know something about elec-
tric accounting machine hardware.
11-21. SDA EQUIPMENT GUIDE. National
Archives and Records Service, General
Services Administration, Washington,
1962.
The basic features, optional attachments,
input and output features, speed, and cost
of approximately 70 pieces of source data
automation equipment. All equipment is
pictured. Types covered: automatic typ-
ing; adding, accounting, and calculating;
transaction recording; optical scanning;
converters; punched tape; manual card
punches; and embossing.
11-22. SDA HANDBOOK. National Archives
and Records Service, General Services
Administration, Washington, 1963.
An introduction to source data automation,
including the native languages of auto-
mated machines and the limitations of the
26
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U: Tt/ru o our
mac nes.
itive, using the same basic information at
different levels or points within the organi-
zation, adding small bits of newly created
data. The primary objective of SDA, there-
fore, is to record repetitive data at birth,
if the volume warrants, into a "common
language media" (such as punched tape or
cards) so that machines can process the
data for all further handling.
11-23. SDA: STARTING POINT FOR ADP,
Maurice F. Ronayne. Systems and
Procedures Journal, March-April 1962.
to machinable records is the theme of a
workshop program initialed by NARS of
GSA; designed to cut paperwork costs.
SOURCE DATA WRITING: THE
COMPUTER BOTTLENECK. Armed
Forces Management, July 1960.
Early article on how computers were hob-
bled by bad paperwork procedures.
SYSTEMATE BEFORE YOU AUTO-
MATE, Leslie H. Matthies. Systema-
tion, Ross-Martin Company, Tulsa,
Oklahoma, 1962.
Developing a system to govern the flow of
information before introducing data proc-
essing equipment)
TOTAL SYSTEMS, Alan D. Meacham
and Van B. Thompson, Editors; Mau-
rice Ronayne and Enock J. Haga, Co-
ordinating Editors. American Data
Processing, Inc., Detroit, Michigan,
1962.
A group of original articles on the possi-
bilities of developing a totally automated
information collecting, processing, storing
and retrieving system.
A brief history of source data automation
in the Federal Government and a list of the
basic steps needed in the preinstallation sys-
tems study.
11-24. SOURCE DATA AUTOMATION. 11-29.
Navy Management Review, January
1960.
An entire issue devoted to the subject. Re-
veals early thinking and approaches to
viewing paperwork input as a vital area to
consider when building an electronic sys-
tem.
11-25. SOURCE DATA AUTOMATION
SYSTEMS. National Archives and
Records Services, General Services Ad-
ministration, Washington, 1963.
The objectives, processes, equipment, and
results of 75 source data automation sys-
tems developed by a dozen Federal agen-
cies.
11-26. SOURCE DATA AUTOMATION
PROGRAM. Data Processing for Man-
agement, September 1963.
Film
INTEGRATED DATA PROCESSING.
National Office Management Associa-
tion, Willow Grove, Pennsylvania. 16
mm., sound, 35 minutes, color.
Explanation of IDP and of how various of-
fice machines may be integrated.
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12. Paperwork Simplification
12-1. HANDBOOK ON SECRETARIAL
PRACTICE, Study No. 6, Civil Service
Commission of Canada. International
Institute of Administrative Sciences,
Brussels, 1951.
Simple and concise statement in the form
of lists of recommendations and principles
for the secretary on the performance of
her duties. Undertaken for the United Na-
tions.
12-2. MAKE YOUR FLOW CHARTS EASY
TO UNDERSTAND, Edward L. Kerri-
gan. Systems Management, January-
February 1963.
A six-page article telling the historical de-
velopment of flow charting methods from
the beginning to the present time. The
article stresses clarity and exactness so
that flow charts can be understood by all
executives.
12-3. MOTION ECONOMY THROUGH
USE OF OPERATION CHARTS,
MAN-MACHINE CHARTS, Army
Pamphlet No. 20-302. Department of
the Army, Washington, 1958.
Motion economy as a basic technique of
work simplification.
12-4. OFFICE MANAGEMENT, Charles B.
Hicks and Irene Place. Allyn and
Bacon, Boston, 1956.
Chaper thirteen, "Motion Economy," lists
the basic principles of motion economy,
and gives examples of their application to
the office.
12-5. PRACTICAL OFFICE TIME SAV-
ERS, Arthur H. Gager. McGraw-Hill,
New York, 1957.
Over 500 short-cuts for office procedures.
Gives the former practice and the improve-
ment for each case.
12-6. THE PROBLEMS OF NATURAL
SYSTEMS, Leslie H. Matthies. The
Office, February 1963.
Written to open the eyes of top manage-
ment to the need for a planned administra-
tive system in their organization. Dis-
cusses the two distinct types of systems in
administrative areas: (1) a natural system,
or (2) a planned system. The natural sys-
tem stems from a method designed at the
moment of need to get a better job done.
The better, planned system is part of an
integrated information and procedure pro-
gram, laid out in advance of operation.
12-7. TECHNIQUES OF WORK SIMPLI-
FICATION, MORE EFFECTIVE USE
OF MANPOWER, EQUIPMENT,
MATERIAL, SPACE, Army Pamphlet
No. 20-300. Department of the Army,
Washington, 1951.
Recommendations on how to utilize the
tools of work distribution charts, flow proc-
ess charts, work counts, motion economy,
and layout studies to achieve greater office
productive efficiency.
12-8. WORK IMPROVEMENT, Guy C.
Close, Jr. John Wiley and Sons, New
York, 1960.
Work simplification techniques for super-
visors, especially factory supervisors. The
chapter on "Office Procedures" cursorily
treats aspects of paperwok streamlining.
12-9. WORK SIMPLIFICATION, Army
Regulation No. 1-65. Department of
the Army, Washington, 1956.
Regulations defining the policies, establish-
ing the responsibilities, and outlining a pat-
tern for the conduct of work simplification
in the Army.
12-10. WORK SIMPLIFICATION, Gerald
Nadler. McGraw-Hill, New York, 1957.
Subjects include: people and problems, get-
ting started, measurement charts, analy-
sis techniques.
12-11. WORK SIMPLIFICATION. Systems
Education Monograph No. 1, W. Lyle
Wallace, Editor. Systems and Pro-
cedures Association, Detroit, 1962.
A very elementary, but readable, treat-
ment of the subject.
12-12. WORK SIMPLIFICATION-A CON-
CEPT, Fred A. Galbraith. Ideas for
Management, Proceedings of the 12th
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Annual International Systems Meeting process chart, an wor count by a Mexi-
can author. Undertaken for the United Na-
of the Systems and Procedures Associa-
tion, Toronto, 1959. Systems and Proce-
dures Association, Detroit, Michigan,
1960.
Outlines the history of work simplification.
12-13. WORK SIMPLIFICATION-A PRO-
GRAM, Fred A. Galbraith. Ideas for
Management, Proceedings of the 12th
Annual International Systems Meeting
of the Systems and Procedures Associa-
tion, Toronto, 1959. Systems and Proce-
dures Association, Detroit, Michigan,
1960.
Tells how to undertake work simplification.
12-14. WORK SIMPLIFICATION: CREA-
TIVE THINKING ABOUT WORK
PROBLEMS, Robert N. Lehrer. Pren-
tice-Hall, New York, 1957.
Systematic perspective on the activity of
work simplification and its place in human
endeavor. Essentially theoretical and gen-
eral. Includes summaries at the end of
important chapters and has case examples
for the seven steps to work simplification.
12-15. A WORK SIMPLIFICATION
METHOD, Study No. 17, J. A. Hinojosa
Petit. International Institute of Admin-
istrative Sciences, Brussels, 1953.
Restatement of the Bureau of the Budget's
analysis of the work distribution chart, flow
Films
12-16.
THE FLOW PROCESS CHART AND
HOW TO USE IT. Office of Science
Research and Development, Washing-
ton, 1945. 16 mm., sound, 15 minutes,
color.
Use of flow process chart in work simplifi-
cation, the meaning of the symbols, and an
application to the act of showing.
MOTION STUDY APPLICATIONS
SHOWING BETTER AND EASIER
WAYS TO WORK. University of Iowa,
1952. 16 mm., sound, 22 minutes, black
and white.
A very basic treatment of motion study
and its application, considering two basic
principles: the use of both hands in sym-
metrical movements, and the use of "de-
vices" for repetitive manual tasks.
WORK SIMPLIFICATION IN THE
OFFICE. Department of the Army,
Washington, 1954. 16 mm., sound, 25
minutes, black and white.
Explains five tools used in work simplifica-
tion: the work distribution chart, flow proc-
ess chart, work count, motion economy
analysis, and layout studies. Has examples
of ideas put into effect in some offices.
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13. Clerical Work Standards and Quality Control
13-1. CLERICAL QUALITY CONTROL,
Paul A. Robert. Ideas for Management,
Proceedings of the 12th Annual In-
ternational Systems Meeting of the
Systems and Procedures Association,
Toronto, 1959. Systems and Procedures
Association, Detroit, Michigan, 1960.
A background to clerical quality control,
useful for preparing to use the many tech-
nical guides on quality control techniques.
13-2. CLERICAL WORK MEASURE-
MENT, John Cavanaugh and Bryan
Evans. Ideas for Management, Pro-
ceedings of the 12th Annual Interna-
tional Systems Meeting of the Systems
and Procedures Association, Toronto,
1959. Systems and Procedures Associa-
tion, Detroit, Michigan, 1960.
The edited transcript of a seminar on cleri-
cal work measurement; excellent as an
introduction.
13-3. CONTROL CHART METHOD OF
CONTROLLING QUALITY DURING
PRODUCTION, 21.3-1958. American
Standards Association, New York, 1958.
The standard for control chart methods of
controlling quality during production.
13-4. ENGINEERED WORK MEASURE-
MENT, Delmar W. Karger and Frank-
lyn H. Bayha. Industrial Press, New
York, 1957.
Includes the principles, data, and tech-
niques for applying MTM (Methods Time
Measurement) or Time and Motion Study.
Contains a bibliography.
13-5. THE FEASIBILITY OF MEASUR-
ING PAPERWORK, E. C. Richardson.
Systems and Procedures Journal, May-
June 1962.
Report on the results of a study to deter-
mine what office work measurement tech-
niques are used by most industrial firms.
13-6. A GUIDE TO OFFICE CLERICAL
TIME STANDARDS. Systems and
Procedures Association, Detroit, 1960.
Standards for measuring the productivity
of various office clerical operations. In-
cluded is a description of a program for
clerical cost control using performance
standards. Drawn from standards data
used by large American corporations.
13-7. HOW MUCH DOES YOUR "ALIBI
SYSTEM" COST YOU? Maurice F.
Ronayne. Office Management, March
1960.
An error is made. The boss is alarmed.
An elaborate control is set up-perma-
nently. The cost? . . . expensive. Before
instituting a new control management
should consider the chances of the error's
recurrence.
13-8. MEASUREMENT AND CONTROL
OF OFFICE COSTS: MASTER
CLERICAL DATA, Serge A. Birn, et.
al. McGraw-Hill, New York, 1961.
Methods Time Measurement standard data
developed for application to clerical ac-
tivities. Both an introduction to clerical
work measurement and a fully developed
practical method of undertaking measure-
ment.
13-9. THE MEASURING OF WORK IN
THE OFFICE, Office Management
Series 2. British Institute of Manage-
ment, London, 1956.
Overview of office work measurement, both
the simple and the formal techniques. A
good bibliography, although considerably
dated.
13-10. MEASURING OFFICE WORK, Earl
R. Lind. Leadership in the Office.
American Management Association,
New York, 1963.
A brief statement of the necessity of es-
tablishing performance standards, and one
company's method for doing so.
13-11. OFFICE WORK STANDARDS,
Robert L. Peterson. Business Man-
agement Service, University of Illinois,
Urbana, Illinois, 1951.
The kinds of standards applicable to the of-
fice, and the values and techniques in-
volved in setting them.
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13-12. A PERFORMANCE ANALYSIS SYS- P. Deacon. Ideas for Management, Pro-
TEM RELATING WORK OUTPUT ceedings of the 12th Annual Interna-
TO MAN-HOURS USED, Study No. tional Systems Meeting of the Systems
16, William A. Gill. International In- and Procedures Association, Toronto,
stitute of Administrative Sciences, Brus- 1959. Systems and Procedures Associa-
sels, 1953. tion, Detroit, Michigan, 1960.
A brief look at the work-ratio method of Clerical errors are unavoidable, but sta-
work measurement, undertaken for the tistical sampling is a relatively inexpensive
United Nations. method of reducing those errors.
13-13. PRACTICAL CONTROL OF OFFICE 13-19. STATISTICAL WORK MEASURE-
COSTS: WITH UNIVERSAL OFFICE MENT, AMA Management Bulletin
CONTROLS, H. B. Maynard, William 23, C. J. McGarr. American Manage-
M. Aiken, and John F. Lewis. Man- ment Association, New York, 1962.
agement Publishing Corporation, Green- Outlines the theory of statistical work
wich, Connecticut, 1960. measurement, admitting that statistical
How to set work measurement standards standards are no substitute for engineered
in the office through the use of predeter- standards although they have been in some
mined time data. Includes universal office ways effective. Describes the "work
controls standard data. ratio" system used by one research and
13-14. PROGRESS IN MEASURING development organization with more than
WORK. Bureau of the Budget, Wash- 7,000 employees.
ington, 1962. 13-20. TECHNIQUES FOR THE DEVEL-
Articles on "Productivity: Its Significance OPMENT OF A WORK MEASURE-
and Measurement" with selected work MENT SYSTEM. Bureau of the
measurement programs in operations in Budget, Washington, 1950.
the Federal government. A good first ref- How a work-measurement reporting sys-
erence for beginning a study of work meas- tem can meet the needs of an agency. The
urement. problem of selecting appropriate units to be
13-15. PURSUIT OF PERFECTION: A RE- measured. The design and installation of a
PORT ON THE NEED FOR PAPER- standardized form of reporting to ensure
WORK QUALITY MANAGEMENT. adequate work measurement.
Commission on Organization of the Ex- 13-21. TECHNIQUES IN CONTROLLING
ecutive Branch of the Government ADMINISTRATIVE COSTS, Norbert
(1953-1955), Washington, 1954. A. Bohn. Systems and Procedures Jour-
A staff report of the Work Group on Qual- nal, November-December 1962.
ity Management to the Task Force on The techniques employed by the American
Paperwork Management. A classic study of Management Association in its "Group Ten
quality controls in Government paperwork Project." This project is an attempt to de-
operations-the situation in 1954 and future velop uniform data on manpower utilization
needs and possibilities. which will not rapidly become outdated or
13-16. THE QUALITY OF OFFICE WORK ineffective because of limited information
CAN BE CONTROLLED, William R. or actual company practices.
Devine and Harvey Sherman. The Of- 13-22. USAF MANPOWER VALIDATION
fice, June 1949. PROGRAM, Air Force Manual 25-5.
One of the first popular articles on quality Department of the Air Force, Washing-
control in the office. ton, 1961.
13-17. STANDARD TIME DATA FOR Air Force policy and methods for verifying
CLERICAL PERFORMANCE work measurement and use of Air Force
STANDARDS, Paul B. Mulligan. The work standards.
Controller, April 1952. 13-23. WORK MEASUREMENT IN THE
Time study methods for streamlinging office OFFICE, Elmer Vincent Grillo and
operations in light of the history of scien- C. J. Berg, Jr. McGraw-Hill, New York,
tific management since 1911. 1959.
13-18. STATISTICAL QUALITY CONTROL One of the NOMA series in office manage-
IN CLERICAL OPERATIONS, Allin ment. The basic book in offering a com-
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prehensive approach to the measurement
of salaried office operations.
Film
13-24. MAKING A WORK SAMPLING
STUDY. University of California, Los
Angeles, 1958. 16 mm., sound, 23
minutes, color.
Steps in making the study-define the
problem, prepare for the study, design the
study, make the observations, analyze the
data, and report the findings.
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14. Records Management Surveys
General Philosophy of Management
14-1. BUSINESS ORGANIZATION AND
MANAGEMENT, Fourth Edition, El-
more Peterson and E. Grosvenor Plow-
man. Richard D. Irwin, Homewood,
Illinois, 1958.
A basic textbook on the organizational
philosophy needed by the survey analyst.
Also treats some of the more general prob-
lems of management: formulation of
policy, communication, efficiency, and au-
tomation.
14-2. COMMON BODY OF KNOWLEDGE
REQUIRED BY PROFESSIONAL
MANAGEMENT CONSULTANTS.
Subcommittee on the Constituent Ele-
ments of Management, Association of
Consulting Management Engineers, New
York, 1957.
Develops a logical conception of the pro-
fession of the management consultant
whose work may include all phases of rec-
ords management. The management con-
sultant makes frequent use of the survey
tool.
14-3. GENERAL AND INDUSTRIAL
MANAGEMENT, Henri Fayol. Pit-
man, London, 1961.
An English translation of Fayol's classic
Administration Industrielle et Generale. A
penetrating statement of principles, lucidly
written.
OFFICE MANAGEMENT AND CON-
TROL, Fourth Edition, George R.
Terry. Richard D. Irwin, Homewood,
Illinois, 1962.
A widely used college textbook on all
phases of planning office work. Has several
chapters on various aspects of managing
the records.
ORGANIZED EXECUTIVE AC-
TION: DECISION-MAKING, COM-
MUNICATION AND LEADERSHIP,
Henry H. Albers. John Wiley and Sons,
New York, 1961.
"Interdisciplinary" approach to the ele-
ments of executive action. A managerial
perspective on organization, planning, com-
munication, leadership, and motivation.
SCIENTIFIC MANAGEMENT, Fred-
erick W. Taylor. Harper and Brothers,
New York, 1947.
Originally copyrighted in 1911. Frederick
Taylor formulated the pattern of subse-
quent American thought on scientific man-
agement.
STAFF IN ORGANIZATION, Ernest
Dale and Lyndall F. Urwick. McGraw-
Hill, New York, 1960.
14-4. THE GREAT ORGANIZERS, Ernest
Dale. McGraw-Hill, New York, 1960.
Leaders in the application of new ideas in
organizing a firm. How leading firms and
individuals have undertaken organization
and reorganization.
14-5. OFFICE MANAGEMENT, Charles B.
Hicks and Irene Place. Allyn and
Bacon, Boston, 1956.
A general treatment of the diverse ele-
ments of office management. Describes the
activities and relationships that exist in
any office.
How a top executive can utilize the device
of the general staff for more effective co-
ordination in large corporations. The book
examines the various types of staff found
in business today and their relationship to
the line, analyzes the theory and use in
military organizations, and explains how
military practices must be modified for
business use. Urwick is one of the great
names in the survey field.
TEXTBOOK OF OFFICE MANAGE-
MENT, Third Edition, William H.
Leffingwell and Edwin M. Robinson.
McGraw-Hill, New York, 1950.
A textbook for the student of office man-
agement which attempts to enunciate the
basic principles and practices of efficient
office management on the philosophy that
there is really nothing basic to the field
which has not already been published.
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 purvey 1 eennlques
14-11. ACCOUNTING SYSTEMS: PROCE-
DURES AND METHODS, Second
Edition, Cecil M. Gillespie. Prentice-
Hall, New York, 1961.
Includes a number of chapters on survey-
ing an accounting system, and accounting
forms systems. Particularly good are chap-
ters 2 and 3 on making the survey and the
use of checklists, worksheets, and charts.
14-12. THE DYNAMICS OF INTERVIEW-
ING: THEORY, TECHNIQUES AND
CASES, Robert L. Kehn and Charles F.
Cannell. John Wiley and Sons, New
York, 1957.
Interviewing is a necessary tool in survey
research. This book includes two chapters
on the theory of interviewing-its psycho-
logical basis and its role as a method of
measurement. The second part of the book
applies the principles and techniques elab-
orated in the first chapters to an analysis
of several transcribed interviews.
14-13. EDP: THE FEASIBILITY STUDY,
ANALYSIS AND IMPROVEMENT
OF DATA PROCESSING, Systems
Education Monograph No. 4, James W.
Greenwood, Jr. International Educa-
tion Committee, Systems and Proce-
dures Association, Detroit, 1962.
Guide to undertaking the preliminary study
preceding the installation of an ADP sys-
tem.
14-14. INTRODUCTION TO OPERATIONS
RESEARCH, C. West Churchman.
John Wiley and Sons, New York, 1957.
Canvass of the field and basic information
for the generalist to aid him in evaluating
the potentialities of operations research in
his organization.
14-15. MANAGEMENT SURVEY HAND-
BOOK: FACT FINDING, Army Pam-
phlet No. 20-246-5. Department of the
Army, Washington, 1955.
Intended as a guide for instructors, as ref-
erence material for survey analysts, and
for use by agencies in preparing or revis-
ing survey manuals.
14-16. THE MANAGEMENT SURVEY RE-
PORT, NOMA Technical Quarterly,
Data Processing No. 1, 1960, Herman
Limberg. National Office Management
Association, New York, 1960.
Production of the management survey re-
port requires careful plans for information
gathering and processing. The process of
producing the survey report is analogous
to the operation of a job-order plant.
MANUAL OF OFFICE LAYOUT.
tawa, 1954.
Service, Civil Service
Canada, Organization
Commission, Ot-
Comprehensive but brief treatment of how
to lay out an office, often the subject of
part of a paperwork survey.
OPERATIONS RESEARCH AND
SYSTEMS ENGINEERING, Charles
D. Flagle, William Huggins, and Robert
Roy, Editors. The Johns Hopkins Press,
Baltimore, 1960.
In three parts. The first part is devoted to
the philosophical and historical aspects of
systems engineering and operations re-
search. With the objectives and tools of
each field clearly defined, Part II deals
with specific methodologies. Statistical
quality control, linear programing, Queuing
Theory, and many other methods are
clearly explained. Part III includes num-
erous case studies.
PLANNING A RECORDS MANAGE-
MENT SURVEY, Irving Zitmore. The
American Archivist, April 1955.
Introduces the reader to the role of the
survey as an opportunity for improvement,
and tells how to prepare for the survey.
PRESENTING 0 & M RECOMMEN-
DATIONS, Study No. 12, K. S. Jeffries.
International Institute of Administra-
tive Sciences, Brussels, 1952.
A study undertaken for the United Nations;
concentrates on the techniques of program
promotion by written reports-an important
skill.
PROCESS CHARTING: ITS USE IN
PROCEDURAL ANALYSIS. Manage-
ment Bulletin, November 1945. Bureau
of the Budget, Washington, 1945.
The multicolumn process chart for complex
operations-when and how to use it. A
template for drawing charting symbols is
attached to the back cover.
SQUEEZING THE WASTE OUT OF
PAPERWORK, Chester L. Guthrie. Of-
fice Administration (Canada), Septem-
ber 1962.
Eighty-five to ninety percent of office
paperwork operations can be considered
normal and predictable, and therefore can
be standardized. Attempts to standardize
34
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the remaining ten to fifteen percent usually 14-24. TECHNIQUES OF FLOW PROCESS
NI UE FOR
H
result in frustration and in unnecessarily
complex systems.
14-23. SURVEY PRINCIPLES AND TECH-
NIQUES, William A. Gill. Modern
Management, January-November 1949.
Series of articles which give a broad per-
spective to organization and methods sur-
veys.
Q
CHARTING: A TEC
ANALYZING AND IMPROVING
THE FLOW OF WORK, Army Pam-
phlet No. 20-303. Department of the
Army, Washington, 1957.
The nature, types, and uses of flow-process
charts; how to draw and use them most
effectively.
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15. Program Promotion
15-1. A-V INSTRUCTION MATERIALS
AND METHODS, James W. Brown,
Richard B. Lewis, and Fred F. Harcle-
road. McGraw-Hill, New York, 1959.
Audio-visuals are basic tools for program
promotion. This is a basic reference-from
how communication and learning occur to
the techniques of using audio-visual equip-
ment.
15-2. ADMINISTERING AUDIO-VISUAL
SERVICES, Carlton W. H. Erickson.
Macmillan, New York, 1959.
Comprehensive textbook for training audio-
visual service administrators. Includes
many helpful suggestions on acquiring ma-
terials, facilitating use of materials, and
caring for materials and equipment.
15-3. ANOTHER MEETING: HOW TO
GET LESS TALK AND MORE AC-
TION, Eric Webster. Management Re-
view, October 1962.
How the meeting or conference can be a
meaningful tool for promoting a program.
15-4. AUDIO-VISUAL MATERIALS:
THEIR NATURE AND USE, Third
Edition, Walter A. Wittich and Charles
F. Schuller. Harper and Brothers, New
York, 1962.
A basic reference for A-V instruction,
starting from a theory of how people learn.
15-5. BETTER RECORDS MANAGE-
MENT, Charles E. Hughes. Factory,
December 1960.
In all, 150 practical tips and facts to lighten
an organization's paperwork load. Interest-
ing as an example of a brochure rarely
produced by records managers to promote
their program.
15-6. COMMUNICATION: PATTERNS
AND INCIDENTS, William V. Haney.
Richard D. Irwin, Homewood, Illinois,
1960.
Phases and processes of communication,
the sending and receiving of data. Funda-
mental failures in communication are con-
sidered with examples. Contains biblilog-
raphy.
15-7. EFFECTIVE PRESENTATION OF
PAPERWORK IMPROVEMENT
IDEAS. Meeting of the Interagency
Records Administration Conference,
May 1960. National Archives and Rec-
ords Service, General Services Admin-
istration, Washington, 1960.
Irving Foote of the Navy Management Of-
fice takes a sharp look at idea presentation
and use of audio-visual aids from the point-
of-view of one promoting a paperwork im-
provement plan.
15-8. GETTING YOUR IDEAS ACROSS:
IMPROVING COMMUNICATIONS
WITH INSTRUCTIONAL AIDS.
Meeting of the Interagency Records Ad-
ministration Conference, January 1962.
National Archives and Records Service,
General Services Administration, Wash-
ington, 1962.
Dr. Donald Maley gives a broad outline of
the problem of communication in program
promotion.
15-9. HANDBOOK OF GRAPHIC PRES-
ENTATION, Calvin F. Schmid. Ronald
Press, New York, 1954.
Amply illustrated with all types of charts,
diagrams, and graphs which can serve as
models for the presentation of ideas and
conclusions.
HOW TO WIN THE CONFERENCE,
William D. Ellis. Prentice-Hail, New
York, 1955.
In a conversational style the book candidly
states that one enters a conference not to
exchange ideas but to get across one's own
ideas-one confers to win.
15-11. INTERVIEWING TECHNIQUES IN
CONFERENCE LEADERSHIP, Frank
L. Husted. Training Directors Journal,
August 1960.
Perhaps the techniques used by the skilled
interviewer are the same as those needed
by the conference leader in bringing the
group to a predetermined point.
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 15-12ppf Ff]f6 FM2MfiZiUNI@k-RDP74-000OA QQJ QN2"46ot2 the multiple pur-
poses for using films in training or educat-
TYON, David K. Berlo. Holt, Rinehart educat-
ing management.
and Winston, New York, 1960.
Generally regarded as the basic reference
giving an overall picture of the communica-
tive process. The process treated as analo-
gous to the automated information retrieval
and communication system. Contains bibli-
ography.
15-13. A QUICK GUIDE TO FILMSTRIP
PROJECTORS. Industrial Photogra-
phy, September 1962.
Specifications of standard-make film-strip
projectors on the market in 1962.
15-14. RECORDS MANAGEMENT IN TVA,
Revised. Division of Property and Sup-
ply, Tennessee Valley Authority, Knox-
ville, Tennessee, 1956.
The program in Tennessee Valley Authority
so described that its benefits and coverage
can be better known.
15-15. SELLING TRAINING TO MANAGE-
MENT, Newman N. Shaulis. Training
Directors Journal, April 1962.
"Common sense" would indicate that to
sell a program to management, a sample
of the program's work must be provided
for study and examination.
15-16. SELLING YOUR SYSTEM, Robert F.
Gibeau. Ideas for Management, Pro-
ceedings of the 13th Annual Interna-
tional Systems Meeting of the Systems
and Procedures Association, New York,
1960. Macmillan, New York, 1961.
Step-by-step process of preparing a "sys-
tem" of operation for sale to management.
Also, how to sell and install the system
once it is prepared.
15-17. THE TAPE METHOD OF DRAFT-
ING AND VISUAL COMMUNICA-
TION. Chart-Pak, Inc., Leeds, Mas-
sachusetts, 1962.
A catalog of Chart-Pak materials, useful as
an economical way to prepare visual aids
or presentations, avoiding the costs of an
artist's services.
15-18. TEN WAYS TO USE FILMS IN
MANAGEMENT TRAINING SEMI-
NARS, Julius E. Eitington. Training
Directors Journal, May 1963.
15-19. TOOL OF THE TIMES. Audio-Visual
Instruction, April 1962.
An issue devoted to the use of the overhead
projector.
Films
15-20. BULLETIN BOARDS: AN EFFEC-
TIVE TEACHING DEVICE. Bailey
Films, Inc., 6509 DeLongpre Ave., Hol-
lywood, California. 16 mm., sound, 11
minutes, color.
Gives suggestions for the planning and or-
ganizing of creatively designed bulletin
boards.
15-21. CHALK AND CHALKBOARDS.
Bailey Films, Inc., 6509 Delongpre Ave.,
Hollywood, California. 16 mm., sound,
16 minutes, color.
Suggestions for making chalkboards effec-
tive teaching aids.
FILM TACTICS. Department of the
Navy, Washington. 16 mm., sound, 22
minutes, black and white.
The correct and incorrect ways of using
motion pictures for group instruction. When
and how film can be used effectively.
15-23. FLANNELBOARDS AND HOW TO
USE THEM. Bailey Films, Inc., 6509
DeLongpre Ave., Hollywood, California.
16 mm., sound, 15 minutes, color.
Suggestions for using flannel boards in pre-
senting ideas.
15-24. LETTERING
MATERIALS.
INSTRUCTIONAL
Audio-Visual Center,
Division of University Extension, In-
diana University, Bloomington, Indiana.
16 mm., sound, 22 minutes, color.
What kinds and types of lettering can be
used, and when and how to use them on
materials for presentation.
MORE THAN WORDS. Henry Strauss
and Company, New York. 16 mm.,
sound, 19 minutes, color.
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diana University, Bloomington, Indiana.
16 mm., sound, 11 minutes, color.
How to prepare and how to use the various
STRUCTION. Audio-Visual Center, types of photographic slides for instruction.
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16. The Place of Records Management in an Agency's
Management Improvement Program
16-1. ANALYZING THE SYSTEMS ANA-
LYST, Maurice F. Ronayne. Journal of
Data Management, July 1963.
Describes the duties and responsibilities of
the systems man; also the tools he works
with.
16-2. CENTRAL 0 & M OFFICES: WHAT
THEY DO AND WHERE THEY
ARE, Study No. 3, Arnold Miles. In-
ternational Institute of Administrative
Sciences, Brussels, 1951.
Tells where management analysis offices
are in most government organizations, and
tells what they do. Gives brief descriptions
of the "0 & M" offices in 16 countries in-
cluding the United States. Study undertaken
for the United Nations.
16-3. COST REDUCTION THROUGH
BETTER MANAGEMENT IN THE
FEDERAL GOVERNMENT. Bureau
of the Budget, Washington, 1963.
All areas of management improvement, giv-
ing a picture of new developments since
1961.
16-4. HANDBOOK OF ORGANIZATION
AND METHODS TECHNIQUES,
Study No. 7, Harold O. Dovey. Inter-
national Institute of Administrative
Sciences, Brussels, 1951.
A guide for the management analyst in un-
dertaking his duties, but it puts manage-
ment analysis in the perspective of the
total administrative activity.
16-5. MANAGEMENT ANALYSIS AT THE
HEADQUARTERS OF FEDERAL
AGENCIES : AN INVENTORY OF
AGENCY PRACTICES CONCERN-
ING THE STAFF FUNCTION OF
MANAGEMENT ANALYSIS. Bureau
of the Budget, Washington, 1959.
A most important survey showing Federal
practice in placing, staffing, and using the
management analysis function in the
agency. Considers the characteristics of the
professional staff as well as the organiza-
tional aspects of the management improve-
ment program.
16-6. MANAGEMENT ANALYSIS SE-
RIES, GS-343-0. U.S. Civil Service
Commission, Washington, 1960.
The basic document describing the work
performed by management analysts and
the prevailing standard for each level of
that work. Sold by the Superintendent of
Documents, G.P.O., under the heading of
"Position-Classification Standards, Trans-
mittal Sheet No. 30, USCSC."
16-7. MANAGEMENT IMPROVEMENT
IN THE EXECUTIVE BRANCH. Bu-
reau of the Budget, Washington, 1961.
Places records management in the total
management improvement program.
Paperwork and methods simplification is
an important technique of management im-
provement.
16-8. THE NEW STANDARDS FOR MAN-
AGEMENT POSITIONS. Meeting of
the Interagency Records Administration
Conference, May 1961. National Ar-
chives and Records Service, General
Services Administration, Washington,
1961.
Discussion of the standards established by
the Civil Service Commission for the classi-
fication of positions in the GS-343-0, Man-
agement Analyst Series, and GS-344-0,
Management Technician Series.
16-9. ORGANIZATIONAL POSITION OF
A SYSTEMS DEPARTMENT AND
ITS RELATIONSHIP TO OTHER
DEPARTMENTS, Walter F. Wolfe.
Ideas for Management, Proceedings of
the 13th Annual International Systems
Meeting of the Systems and Procedures
Association, New York, 1960. Macmil-
lan, New York, 1961.
A systems and procedures department un-
dertakes many of the same tasks as does
a paperwork management division. This
article analyzes the role of the systems
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rup, i s re atoon to other de
a
t
p
r
ments,
and the location of the analysis staff in the
management structure.
16-10. THE PRACTICE OF 0 & M. Great
Britain, Organization and Methods
Division, H. M. Treasury, London, 1954. 16-13.
The place, purpose, and activity of the
management analysis staff in the govern-
ment agency.
16-11. THE PROFILE OF A SYSTEMS
MAN. Systems and Procedures Associa-
tion, Detroit, Michigan, 1960.
Tables 11, 15, and 16 indicate the kinds of
activities in which systems analysts func- 16-14.
tion in the U. S. Almost 60% of all com-
panies surveyed included records manage-
ment in the systems group.
16-12. QUALIFICATION STANDARDS
FOR CLASSIFICATION ACT POSI-
TIONS, Civil Service Handbook X-118.
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U.S. Civil Service Commission, Wash-
ington, 1962.
Gives the qualification standards for GS-
343, management analyst, and GS-344,
management technician.
QUESTION OF QUALIFICATION,
E. D. Schmitz. Navy Management Re-
view, August 1959.
Considers the nontechnical qualifications de-
sirable in a management analyst. Suggests
that the most important qualities can be
called "intelligence, patience, and enthus-
iasm."
THE STAFF ROLE IN MANAGE-
MENT: ITS CREATIVE USES,
Robert C. Sampson. Harper and Broth-
ers, New York, 1955.
The relationship between line and staff in
organization, and how the staff officer aids
that organization.
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17. Office Information
17-1. ADVANCED DATA PROCESSING
IN THE LIBRARY, Louis A. Schul-
theiss, et. al. The Scarecrow Press, New
York, 1962.
Information retrieval was born as a way
of mechanizing the search function in a li-
brary. This study distinguishes between
a library's "technical service" and the
"reference service" functions. The latter
is rejected as an area for automation.
17-2. AS WE MAY THINK, Vannevar Bush.
Atlantic Monthly, July 1945.
The article that started the "IR" (Informa-
tion Retrieval) movement. Suggests that
scientists devote themselves to making
their fund of knowledge more accessible
and usable. The ideal is to have a mechan-
ized "black box" which, after certain but-
tons are pushed, would provide the hard-
copy of those documents pertinent to the
questions asked.
17-3. BASIC CRITERIA FOR INDEXES,
A39.4-1959. American Standards As-
sociation, New York, 1959.
Much information retrieval consists of
mechanizing indexes to a collection of publi-
cations. This is a standard for preparing
indexes. It includes a select bibliography
of books, pamphlets, and articles, making
reference to many of the classics in the
field.
17-4. CONTENT ANALYSIS IN COMMU-
NICATIONS RESEARCH, Bernard R.
Berelson. Free Press, Glencoe, Illinois,
1952.
A thoughtful attempt to define and describe
posible units of information, distinguish-
able and capable of being organized.
17-5. COORDINATION OF INFORMA-
TION ON CURRENT SCIENCE RE-
SEARCH AND DEVELOPMENT
SUPPORTED BY THE U.S. GOV-
ERNMENT, Senate Report No. 263.
Committee on Government Operations,
Senate, Eighty-seventh Congress, Wash-
ington, 1961.
It is the scientific area where the prolifera-
tion of new knowledge presents so many
Retrieval
problems in "keeping up" with what is
new. The problem of furnishing anybody,
anywhere, immediately with all informa-
tion pertinent to any subject created by
anybody, anywhere, has become a national
concern. It is not only the scientific com-
munity that can use information retrieval
techniques. Theoretically, filing stations as
well as technical and special libraries can
utilize them.
17-6. CORRELATIVE INDEXES. VIII.
SUBJECT-INDEXING VS. WORD-
INDEXING, Charles L. Bernier and
E. J. Crane. Journal of Chemical Docu-
mentation, April 1962.
Subject-indexing means indexing the ideas
supported by the author rather than the
words he uses. And searchers usually seek
information not on symbols, but on what
they signify.
17-7. CURRENT RESEARCH AND DE-
VELOPMENT IN SCIENTIFIC DOC-
UMENTATION. National Science
Foundation, Washington, Semiannually.
Facts on new scientific storage and re-
trieval projects, in the Federal Govern-
ment and in private industry, in the United
States and abroad.
17-8. DOCUMENTATION, INDEXING,
AND RETRIEVAL OF SCIENTIFIC
INFORMATION: A STUDY OF
FEDERAL AND NON-FEDERAL
SCIENCE INFORMATION PROC-
ESSING AND RETRIEVAL PRO-
GRAMS, Document No. 113. Commits
tee on Government Operations, Senate,
Eighty-sixth Congress, Washington,
1961.
A committee staff report on science infor-
mation retrieval systems and programs in
selected Federal agencies and non-govern-
mental organizations.
17-9. GENERAL INFORMATION MANU-
AL: AN INTRODUCTION TO IN-
FORMATION RETRIEVAL. Interna-
tional Business Machines Corporation,
White Plains, New York, 1960.
'a I
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Plains, New York, 1962.
An explanation of the
A discussion of the basic principles of in- 17-15.
formation retrieval and points that should
be considered in organizing for an informa-
tion retrieval system.
GENERAL INFORMATION MANU-
AL: KEYWORD-IN-CONTEXT
(KWIC) INDEXING. International
Business Machines Corporation, White
Index, its preparation and use. This type
of word indexing runs counter to the ideas
expressed in Item 17-6 above.
GENERAL INFORMATION MANU-
AL: SELECTIVE DISSEMINATION
OF INFORMATION. International
Business Machines Corporation, White
Plains, New York, 1962.
Proposed mechanized system for building a
profile of individual users on the basis of
their particular information needs and then
supplying that need.
GUIDE TO SLA (SPECIAL LIBRA-
RIES ASSOCIATION) LOAN COL-
LECTION OF CLASSIFICATION
SCHEMES AND SUBJECT HEAD-
ING LISTS, Bertha R. Barden and
Barbara Denison. Special Libraries As-
sociation, New York, 1961.
Description of the 788 classification
schemes and other systems for organizing
materials on deposit at Western Reserve
University's School of Library Science on
March 20, 1961. Since 1924 the Special Li-
braries Association has been building this
collection, aided by the ALA, ASLIB,
UNESCO, and many libraries in the United
States and abroad.
HOW TO COPE WITH INFORMA-
TION, Francis Bello. Fortune, Septem-
ber 1960.
Management presentation in the usual
Fortune manner. Discusses methods of
Federal agencies, foreign governments,
and nongovernmental organizations.
INFORMATION RETRIEVAL MAN-
AGEMENT, Lowell H. Hattery and
Edward McCormick, Editors. American
Data Processing, Inc., Detroit, 1962.
A collection of papers concerning the man-
agement phase of information retrieval
adapted from the proceedings of the Fourth
Institute on Information Storage and Re-
trieval, American University, Washington,
D.C., February 1962. Contributors include
many well-known persons in the field of
information retrieval.
INFORMATION SELECTION SYS-
TEMS, RETRIEVAL REPLICA
COPIES: A STATE-OF-THE-ART
REPORT, NBS Technical Note 157,
Thomas C. Bagg and Mary E. Stevens.
National Bureau of Standards, Depart-
ment of Commerce, Washington, 1961.
A description of various microfilm infor-
mation systems and equipment.
17-16. INFORMATION STORAGE AND
RETRIEVAL THEORY, SYSTEMS
AND DEVICES, Mortimer Taube and
Harold Wooster, Editors. Columbia
University Press, New York, 1958.
One of the best early primers on the sub-
ject. Papers by outstanding men in the
field delivered at the Symposium on Infor-
mation Storage and Retrieval Theory, Sys-
tems and Devices, Washington, March 17-
18, 1958.
17-17. INTRODUCTION TO INFORMA-
TION STORAGE AND RETRIEVAL:
TOOLS, ELEMENTS, THEORIES,
Joseph Becker and Robert M. Hayes.
John Wiley and Sons, New York, 1963.
A general introductory text on information
retrieval. Explains the uniterm system,
especially the printed dual dictionary
index; the termatrex and minimatrex sys-
tems; punched cards organized as collator
decks; magnetic tape and tape search units.
17-18. MACHINES, METHODS, AND IN-
FORMATION RETRIEVAL. Chemi-
cal and Engineering News, July 17,1961,
and July 24, 1961.
A two-part series on information retrieval.
Part I discusses new devices and basic
problems. Part II describes or mentions
how industry and government have at-
tempted to meet their information systems,
including the Patent Office punched-card
system for organic compound searches, the
Patent Office and National Bureau of
Standards HAYSTAQ system, the Armed
Services Technical Information Agency
program, and the Atomic Energy Commis-
sion system for abstracting literature.
17-19. THE MEDLARS STORY AT THE
NATIONAL LIBRARY OF MEDI-
CINE. Public Health Service, Depart-
ment of Health, Education, and Wel-
fare, Washington, 1963.
A good lay discussion of a leading informa-
tion center mechanization project.
17-20. MODERN DOCUMENTATION AND
INFORMATION PRACTICES: A
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ApflBTC A%&A?1 S&?o0r11
International Federation for Documen-
tation, The Hague, 1961.
Sections written by Otto Frank, J. Edwin
Holmstrom, G. Schuurmars Stekhoven,
Hermann A. Elsner, and Josef Koblitz.
Deals with the fundamentals of documenta-
tion and information work, especially with
the organization of documentation and in-
formation centers. Published with the as-
sistance of UNESCO.
NONCONVENTIONAL TECHNICAL
INFORMATION SYSTEMS IN CUR-
RENT USE. National Science Foun-
dation, Washington. Periodically.
Details on selected technical information
systems operating on other than usual li-
brary bases. New uses of automatic equip-
ment and new principles of subject-matter
organization.
ON RETRIEVAL SYSTEM THEORY,
Brian C. Vickery. Butterworth, London,
1961.
A comprehensive explanation of indexing
theory, principles, and techniques.
PUNCHED CARDS, Robert S. Casey
and James W. Perry. Reinhold, New
York, 1958.
Most adequate text to date for a basic docu-
mentation course. Contains a bibliography.
REFERENCE MANUAL ON A
PRACTICAL APPROACH TO IN-
FORMATION AND DATA RE-
TRIEVAL, Freeman H. Dyke, Jr.
Industrial Education Institute, Boston,
1963.
A comprehensive, easily understood refer-
ence manual on the basic principles, tech-
niques, and uses of information retrieval.
Based on proceedings at a seminar pre-
sented by the Industrial Education Insti-
tute.
INFORMATION, President's Advisory
Committee. The White House, Wash-
ington, 1963.
The scientific information retrieval prob-
lem as seen from the highest Federal level.
Includes the Advisory Committee's recom-
mendations to government agencies and
the technical community on steps to be
taken to ensure the effective dissemination
of scientific information.
17-26. STATE OF THE ART SYMPOSIUM.
American Documentation, January 1962.
Still ranked high as a good critical review
of the field of information retrieval and
documentation. Includes presentations by:
Saul Herner on Methods of Organizing In-
formation for Searching; John Markus, on
State of the Art of Published Indexes;
Burt Holm, on Searching Strategies and
Equipment; and by G.S. Simpson, Jr., on
Science Information Centers in the United
States.
17-27. TOWARDS INFORMATION RE-
TRIEVAL, Robert A. Fairthorne, Edi-
tor. Butterworth, London, 1961.
Collection of noteworthy papers applying
the mathematical viewpoint to information
retrieval and analyzing problems relating
to information retrieval theories and prin-
ciples.
17-28. VISTAS IN INFORMATION HAN-
DLING, VOLUME I, THE AUGMEN-
TATION OF MAN'S INTELLECT
BY MACHINE, Information for In-
dustry, Inc., Paul W. Howerton and
David C. Weeks, Editors. Spartan
Books, Washington, 1963.
A look into the future of information han-
dling, predictions being justified by obser-
vation of the newer tools and programs in
the field.
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18. Archives Administration
General
18-1. ARCHIVES, Charles M. Andrews.
American Historical Association, Annual
Report, Volume I, 1913, Washington,
D.C.
The seminal work of a great American his-
torian. Contains the classic definition and
description of archives. The significance of
archives to the cause of history has given
high purpose to the depositories which
preserve them. Archives also exist to protect
personal rights and privileges promised by
Government and to carry on the work of
Government.
18-2. ARCHIVES, Ernst Posner. Collier's
Encyclopedia, 2: 1.86-188. Collier's, New
York, 1958.
Perhaps the best summary statement avail-
able in English of the historical evolution
of archival administration and the signifi-
cance of archives.
18-3. THE NATIONAL ARCHIVES: A
PROGRAMME, Waldo G. Leland.
American Historical Review, October
1912.
Generally heralded as one of the key docu-
ments bringing the National Archives into
existence. Reprinted as Senate Document
717, 63rd Cong., 3rd Session.
Manuals
18-4. ARCHIVKUNDE, Adolf Brenneke and
Wolfgang Leesch. Koehler and Ame-
lang, Leipzig, 1953.
American archival practice is clearly de-
pendent upon its European precursors.
This is one of the great continental instruc-
tional guides. The tangible elements of ar-
chives are form, source, place of preserva-
tion; the intangible elements are reasons
for creation or accumulation, for preserva-
tion, and for custody.
18-5. MANUAL FOR THE ARRANGE-
MENT AND DESCRIPTION OF
ARCHIVES, Samuel Muller, J. A.
Feith, and R. Fruin. Translated from
the Second Dutch Edition of 1920 by
Arthur Leavitt, New York, 1940.
A classic by a trio of Dutch archivists.
How to understand and comply with the
great principles of respect des fonds (main-
taining the natural archival bodies of creat-
ing offices separately from each other) and
respect pour l'ordre primitif (respect for
the original order).
18-6. A MANUAL OF ARCHIVE ADMIN-
ISTRATION (Revised Edition), Hilary
Jenkinson. Lund, Humphries, London,
1937.
The best known British handbook, by the
former National Archivist of Great Britain.
How to prepare the tools that make acces-
sible the information contained in records
and to establish control over collections.
18-7. ;MODERN ARCHIVES : PRINCIPLES
AND TECHNIQUES, T. R. Schellen-
berg. University of Chicago Press,
Chicago, 1956.
The most thorough study of modern archi-
val administration. For example, Chapters
4, 10, and 12 deal with the disposition and
appraisal of records. Other chapters are
devoted to accessioning, reference, descrip-
tion (finding aids), and preservation.
Arrangement of Archives and
Finding Aids
18-8. ARCHIVAL ARRANGEMENT-
FIVE DIFFERENT OPERATIONS
AT FIVE DIFFERENT LEVELS,
Oliver W. Holmes. The American Ar-
chivist, January 1964.
The five levels are: (1) depository, (2) rec-
ord group, (3) series, (4) filing unit, and
(5) document. Arrangement must be es-
tablished to an acceptable degree before
finding aids are possible.
18-9. FINDING MEDIUMS IN THE NA-
TIONAL ARCHIVES: AN APPRAIS-
AL OF SIX YEARS' EXPERIENCE,
Philip M. Hamer. The American Ar-
chivist, April 1942.
Considerations important to what kinds of
finding aids to prepare. The nature of the
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collections is basic, along wi the refer-
ence needs of the users, and the resources American Archivist, October 1954.
of the institution. Business manuscripts are as varied as pub-
A GUIDE TO PRACTICAL CALEN-
DARING, Morris L. Radoff. The Amer-
ican Archivist, April and July 1948.
One of the best attempts to establish a uni-
form practice for entering data at the docu-
ment level. Since calendars abstract infor-
mation contained in each document in a
collection, they tend to be costly and are
used only when the "ore content" of the
documents is high.
18-11. THE IDENTIFICATION AND DE-
SCRIPTION OF THE RECORD SE-
RIES, Ken Munden. The American
Archivist, July 1950.
The series is the most used unit of descrip-
tion for archives. Only a list of items is
more detailed. A true series is composed
of similar filing units arranged in a con-
sistent pattern within which each of the
filing units has its proper place. The ser-
ies has a beginning and an end, with every-
thing between having a relationship.
Appraisal Standards
18-12. THE APPRAISAL OF OLDER BUSI-
NESS RECORDS, Robert W. Lovett.
The American Archivist, July 1952.
Describes a highly thought of project at
the Baker Library in 1951 in isolating low-
value materials.
18-13. ARCHIVAL SAMPLING, Paul Lewin-
son. The American Archivist, October
1957.
For many types of voluminous records,
which reflect a sizable segment of the econ-
omy, sampling is the best remedy. Because
of the wide choices available, sampling must
be classed as a highly subjective method
that must await development before it can
be generally adopted.
18-14. THE SELECTION OF RECORDS
FOR PRESERVATION, Philip C.
Brooks. The American Archivist, Octo-
ber 1940.
Only a small portion of massive collections
of papers can be saved. Records rating the
best chance of being kept are those that
cover policy making, internal management,
relations with the public, and subjects
about which information is scarce.
18-15. SOME REFLECTIONS ON BUSI-
- NESS ARCHIVES IN THE UNITED
lic records but being more formless are
less susceptible to evaluation by class or
record type. Predicts business archivists
will tend to use the principles of public ar-
chivists and that the number of business
archives will grow. Believes. business ar-
chives are eminently worth saving.
Reference Service
18-16. DEFENSE OF ARCHIVES AGAINST
HUMAN FOES, Robert H. Land.
The American Archivist, April 1956.
Archives need to be saved from custodians
who do not know the basic principles of
guardianship; some ways of protecting rec-
ords from thieves and the careless.
18-17. THE LAW OF LITERARY PROP-
ERTY, Philip Wittenberg. World Pub-
lishing, Cleveland, 1957.
Private records are considered under copy-
right by Folsom v. Marsh, 9 Fed. Cas.
342. It accrues to the author or his assigns
automatically without the necessity of any
steps being taken to announce or register
it, and it is terminated only by abandon-
ment or by dedication to public use.
18-18. THE PEOPLE'S RIGHT TO KNOW:
LEGAL ACCESS TO PUBLIC REC-
ORDS AND PROCEEDINGS, Harold
L. Cross. Columbia University Press,
New York, 1953.
A professional tenet of archivists is that
records placed in archival institutions
should be fully open to the public. The ex-
ceptions to this rule should be thought out
thoroughly before being adopted.
Arrangement of Private Papers
18-19. ARRANGEMENT OF PRIVATE
PAPERS, T. R. Schellenberg. Archives
and Manuscripts, August 1957.
Virtually an additional Chapter to the
Schellenberg manual (Item 18-7.)
18-20. BUSINESS MANUSCRIPTS: COL-
LECTION, HANDLING, AND CATA-
LOGING, Arthur H. Cole. Library
Quarterly, January 1938.
Suggests, among other things, that corpo-
rate records can be organized into (1) ad-
ministrative records, (2) general accounts,
(3) purchase and receiving records, (4) pro-
duction records, (5) sales and shipping
files, and (6) letters. The article is based
on experience of Baker Library, Harvard.
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R
. W. G. Vail, Issue Editor. Library
Trends, January 1957.
Articles by many leaders in the field; full
of good quotes. For example: "It seems
wasteful, outmoded, and a bit silly to col-
lect items that appear more suitable for
(a) the archives of another institution, or
(b) the strictly local regional history of an
area where another repository is located,
or (c) actually form an integral part of a
collection already existing in another repos-
itory, or (d) has close relationships to a
collection or collections existing elsewhere."
Finding Aids for Private Papers
18-22. DESCRIPTION OF PRIVATE PA-
PERS, T. R. Schellenberg, Archives and
Manuscripts, August 1958.
A companion article to item 18-19.
18-23. MANUSCRIPT CATALOGING, Wil-
liam J. Wilson, Traditio, New York,
1956.
The most followed features are (1) a group
description, usually called a "register";
(2) a "main (collection) card" and added
entries, arranged in a dictionary catalog;
(3) special catalogs, indexes, calendars,
and shelf lists for detailed information on
particularly important manuscripts.
18-24. NAME INDEXES, Margaret C. Nor-
ton. Illinois Libraries, April 1946.
Some persons think the greatest difference
between archives finding aids and private
papers finding aids is the need of the latter
to index names of important people.
18-25. THE NATIONAL UNION CATA-
LOG OF MANUSCRIPT COLLEC-
TIONS, Robert H. Land. The American
Archivist, July 1954.
All registers, brief or full, should include
the 10 basic elements needed for entering
the collection in the National Union Cata-
log. The 10 elements are enumerated. The
catalog is trying to answer the question,
"What manuscripts exist and where are
they?"
18-26. THE PLACE OF THE REGISTER
IN THE MANUSCRIPTS DIVISION
OF THE LIBRARY OF CONGRESS,
Katherine E. Brand. The American
Archivist, January 1955.
Samples of the register forms on which the
staff records information for its own use
and for the convenience of searchers, They
serve also in preparing entries for the Na-
tional Union Catalog.
LOGING IN THE LIBRARY OF
CONGRESS, MANUSCRIPTS, Pre-
liminary Edition. Library of Congress,
Washington, 1954.
The Library of Congress supplies most of
the detailed doctrine for manuscripts cat-
aloging just as the National Archives tends
to be the center for archival theory. The
rules on title and author entries, as well as
abbreviations, are good examples.
Library Relationships
18-28. ARCHIVES AND LIBRARIES, A
COMPARISON DRAWN, Margaret C.
Norton. Illinois, Secretary of State,
"Bluebook," 1939-40.
Over the years the librarians have devel-
oped a well defined doctrine for the classi-
fication of subject matter and the catalog-
ing of individual items within this
framework. When libraries receive manu-
scripts, there is an over-tendency to use
library principles for their organization and
control.
18-29. LIBRARIANS AND ARCHIVISTS-
SOME ASPECTS OF THEIR PART-
NERSHIP, Herman Kahn. The Amer-
ican Archivist, October 1944.
The knowledge of the world largely exists
in book form or manuscript form. This has
given rise to the kindred professions of li-
brarian and archivist.
18-30. THE RELATION OF HISTORICAL
MANUSCRIPTS TO ARCHIVAL
MATERIAL, Curtis W. Garrison.
The American Archivist, April 1939.
Archives differ from libraries in the way
they appraise, classify, and catalog their
holdings. They also differ in the way they
come into being and the way their holdings
are brought into custody.
Films
18-31. YOUR NATIONAL ARCHIVES, Na-
tional Archives and Records Service,
General Services Administration, Wash-
ington, 1957. 16 mm., sound, 20 minutes,
color.
The functions of the National Archives and
the services it performs.
Repair and Preservation of
Documents
See RECORDS CENTERS, Chapter 10.
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19. Periodicals Frequently Carrying Articles of Interest
to Records Managers
19-1. ADMINISTRATIVE MANAGE-
MENT, Geyer-McAllister Publications,
212 Fifth Avenue, New York, New
York. Monthly.
Previously: Office Management and Ameri-
can Business, Office Management, and Office
Management and Equipment. The official
publication for the Administrative Manage-
ment Society. Particularly valuable for
"Tools of the Office," a monthly feature on
office equipment currently available.
19-2. THE AMERICAN ARCHIVIST, So-
ciety of American Archivists, Philip
Mason, Secretary, Wayne State Uni-
versity, Detroit, Michigan. Quarterly.
Virtually no issue of this publication ap-
pears without an article of value to records
managers, although the magazine is oriented
to the archival profession. Contains
periodic bibliographies.
19-3. AMERICAN DOCUMENTATION,
American Documentation Institute, 2000
P Street NW., Washington. Quarterly.
Published by ADI in cooperation with the
School of Library Science at Western Re-
serve University. ADI is the American
equivalent of ASLIB and represents the
United States on the Federation Interna-
tionale de Documentation (FID). ADI is
much interested in machine literature
searching, theories of subject analysis, con-
cepts in knowledge storage and dissemina-
tion, and the social implications of these ac-
tivities.
19-4. AMS MANAGEMENT BULLETINS,
Administrative Management Society,
Willow Grove, Pennsylvania. Monthly.
Consists of 12 publications annually: 3 on
Administrative Services; 3 on Systems; 3
on Management Skills, and 3 on Personnel
Management.
19-5. ARCHIVES, British Records Associa-
tion, c/o Honorary Secretary, The
Charterhouse, Charterhouse Square,
LONDON, E. C. 1. Semiannually.
Primarily concerned with archival admin-
istration, but has frequent articles of inter-
est to the records manager.
19-6. ARCHIVUM, Presses Universitaires de
France, 108, Boulevard Saint-Germain,
Paris. Annualy.
A multilingual journal of archival science
including articles on records management.
19-7. BUSINESS AUTOMATION, OA Busi-
ness Publications, Inc., 288 Park Avenue
West, Elmhurst, Illinois. Monthly.
Advance notice of equipment on the draw-
ing boards of the office equipment indus-
try. Considers new areas for the applica-
tion of integrated data processing.
19-8. BUSINESS MANAGEMENT, Man-
agement Magazines, Inc., 22 West Put-
nam Avenue, Greenwich, Connecticut.
Monthly.
Formerly Management Methods. This
magazine subscribes to the philosophy that
all work can be improved, that improve-
ments do not just happen, and that a sys-
tematic approach to improvement will pro-
duce best results.
19-9. COMPUTERS AND DATA PROC-
ESSING, Nielson Publishing Co., Inc.,
217 Broadway, New York, New York.
Monthly.
Contains articles for users of automatic
information handling equipment.
19-10. DATA PROCESSING DIGEST, Can-
ning, Sisson and Associates, 1140 South
Robertson Boulevard, Los Angeles,
California. Monthly.
Abstracts of current literature covering all
aspects of source data automation and auto-
matic data processing.
19-11. DATA PROCESSING MAGAZINE,
American Data Processing, Inc., 22nd
Floor, Book Tower, Detroit, Michigan.
Monthly.
Formerly Data Processing for Management,
Data Processing, and Punched Card Data
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three issues entitled Machine Accounting field to speak on a selected subject. The
and Data Processing, November 1958 to Procedings constitute the fullest description
April 1959); formerly published by Gille of the way records management is practiced
Associates, Inc., 956 Maccabees Building, in the Federal Government, the objectives
Detroit, Michigan. Gives the latest news on that determine its location in the Federal
equipment, current trends in equipment hierarchy, and scope of its activities.
application, and analyzes past experience
with automation. 19-18. JOURNAL OF DOCUMENTATION,
19-12. DATAMATION, F. D. Thompson
Publications, Inc., 141 East 44th Street,
New York, New York. Monthly.
Devoted to conveying new ideas and con-
sidering problems arising in the automatic
handling of information.
19-13. DATA PROCESSING ANNUAL:
Association of Special Libraries and
Indexing Bureaux, 3 Belgrave Square,
London, SW. 1. Quarterly.
Attempts to record, organize, and dissem-
inate knowledge about special libraries,
bibliographic concepts, classification theo-
ries, and information retrieval.
PUNCHED CARD AND COMPUTER 19-19. MANAGEMENT REVIEW, American
APPLICATIONS AND REFERENCE Management Association, Inc., 135 West
GUIDE, American Data Processing, 50th Street, New York, New York.
Inc., 22nd Floor, Book Tower, Detroit, Monthly.
Michigan. Primarily digests interesting articles on
Articles on data processing, punched card business management previously published.
applications, computer applications, and Each issue also includes book reviews and
associated topics such as data processing some original articles.
forms design. Includes directives of
schools in data processing; computer users'
organizations; local suppliers of data proc-
essing equipment, services, and audio-vis-
ual aids, and data processing associations.
References to nearly 1,000 articles from 128
foreign publications.
19-14. EDP WEEKLY, Industry Reports,
Inc., 1327 F Street, NW., Washington.
Weekly.
A weekly newsletter on developments in
electronic data processing.
19-15. HARVARD BUSINESS REVIEW,
Graduate School of Business Adminis-
istration, Harvard University, Soldiers
Field, Boston,
monthly.
Massachusetts. Bi-
Articles on ways to improve all aspects of
business management including paperwork.
19-16. IDEAS FOR MANAGEMENT, Sys-
tems and Procedures Association, 7890
Brookside Drive, Cleveland, Ohio.
Annually.
The publication of the proceedings of the
annual International Systems Meeting.
Every issue contains many interesting and
valuable articles discussing new develop-
ments in systems management and rec-
ords management.
19-17. IRAC PROCEEDINGS, Interagency
Records Administration Conference,
Washington. 9 times yearly.
19-20. MODERN OFFICE PROCEDURES,
Industrial Publishing Corporation, 812
Huron Road, Cleveland, Ohio. Monthly.
Concerned with improving office methods.
Monthly feature on data processing-devel-
opments, applications, and problems.
19-21. MODERN USES OF LOGIC IN LAW
(M.U.L.L.), American Bar Association,
1155 East 60th Street, Chicago, Illinois.
Quarterly.
Objective of the magazine is to exchange
information about the uses of modern logic
in law, the uses of modern methods of in-
formation retrieval in law, the uses of
quantitative methods for the analysis of
legal decision-making, and the relationship
between (a) developments in science and
technology and (b) law.
19-22. 0 & M BULLETIN, Management
Services Group of Divisions of H. M.
Treasury, Treasury Chambers, Great
George Street, London, SW. 1. Monthly.
Articles on many phases of office proce-
dure management. Particularly good on
work simplification, work standards, and
quality control. Information on new equip-
ment and further uses of automation.
19-23. THE OFFICE, Office Publications,
Inc., 73 Southfield Avenue, Stamford,
Connecticut. Monthly.
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Primarily an advertising medium, but use-
ful for learning what is new in office equip-
ment and services.
19-24. OFFICE APPLIANCES, OA Business
Publications, Inc., 288 Park Avenue
West, Elmhurst, Illinois. Monthly.
Trade journal for the retailers of office
supplies, machines, and furniture. Has in-
formation on new developments in the
field other than computers.
19-25. THE OFFICE ECONOMIST, Art
Metal Inc., Jamestown, New York.
Quarterly.
A house organ with a wide coverage of rec-
ords management practices and skills.
19-26. PAPERWORK SIMPLIFICATION,
The Standard Register Company, Day-
ton, Ohio. Quarterly.
A house organ dealing with automation
techniques and equipment as means to sim-
plifying paperwork, Often has well-written
and well-illustrated articles on forms sim-
plification.
19-27. PUBLIC ADMINISTRATION RE-
VIEW, American Society for Public
Administration, 6042 Kimbark Avenue,
Chicago, Illinois. Quarterly.
Many articles on office management from
the perspective of the generalist in public
administration.
19-28. PUBLIC MANAGEMENT SOURCES,
U.S. Bureau of the Budget Library,
Washington. Monthly.
A wide-ranging bibliography, based on some
500 periodicals received regularly by the
Bureau of the Budget Library. Meant for
use by Federal executives. It includes such
categories as records administration, forms,
reports, and systems and procedures.
19-29. RECORDS MANAGEMENT JOUR-
NAL, Association of Records Executives
and Administrators, Inc., Post Office
Box 4259, Grand Central Station, New
York, New York 10017. Quarterly.
A publication which lists original articles
on records management principles and tech-
niques.
19-30. REPRODUCTION REVIEW, Wolf
Business Publications, Inc., 393 Seventh
Avenue, New York, New York.
Monthly.
Articles on all forms of reproduction-mi-
crofilm to spirit processes-as means of
controlling paperwork. Considers the prob-
lems of reproduction and storage systems.
19-31. SYSTEMATION, Ross-Martin Com-
pany, Box 800, Tulsa, Oklahoma. Semi-
monthly.
A semimonthly letter on trends and tech-
niques in systems development and man-
agement. Interestingly written brief state-
ment of new ideas in the field.
19-32. SYSTEMS, United Business Publica-
tions, 200 Madison Avenue, New York,
New York. Bimonthly.
Oriented to paperwork. Covers a wide
range of systems applications from manual
paperwork operations to ADP.
19-33. SYSTEMS AND PROCEDURES
JOURNAL, Systems and Procedures
Association, 7890 Brookside Drive,
Cleveland, Ohio. Bimonthly.
Formerly Systems and Procedures and
Systems and Procedures Quarterly. Pro-
motional literature primarily, but written
by the leaders of the profession in a pop-
ular style.
19-34. SYSTEMS MANAGEMENT, Data
Processing Publishing Corporation, 10
East 40th Street, New York, New York.
Quarterly.
Oriented to microfilming, forms, and inte-
grated data processing systems. Some in-
teresting articles on information storage
and retrieval.
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20. Bibliographies of Interest
20-1. ADMINISTRATIVE COMMUNICA-
TION, Lee O. Thayer. Richard D.
Irwin, Inc. Homewood, Illinois, 1961.
Contains at the end an extensive bibliog-
graphy of 34 pages on communication, and
on how to communicate effectively.
20-2. AN ANNOTATED BIBLIOGRAPHY
FOR THE SYSTEMS PROFESSION-
AL, Maurice F. Ronayne, et. al., Edi-
tors. Systems and Procedures Associa-
tion, Detroit, 1962.
An excellent selection (almost exclusively
of books) by and for the systems man on
all areas of systems management. Gives
books on theorical background as well
as on technical problems in systems anal-
ysis.
20-3. BIBLIOGRAPHY FOR THE MAN-
AGEMENT ANALYST, NAVSANDA
405. Bureau of Supplies and Accounts,
Department of the Navy, Washington,
1961.
Covers all areas of management; has good
sections on paperwork management. Con-
centrates on Navy publications and on
those from non-governmental sources, with
a few from other Federal agencies.
20-4. BIBLIOGRAPHY OF BIBLIOGRA-
PHIES ON ADP, Special Report of the
Task Force on Bibliography, the Inter-
agency Committee on Automatic Data
Processing, March 1962. General Serv-
ices Administration, Washington, 1962.
The only thing of its kind on automatic
data processing. The task force also pre-
pares a monthly bibliography for the Com-
mittee. Available from National Archives
and Records Service.
20-5. A BIBLIOGRAPHY OF FOREIGN
DEVELOPMENTS IN MACHINE
TRANSLATION AND INFORMA-
TION PROCESSING, NBS TECH-
NICAL NOTE 193, Josephine L.
Walkowicz. National Bureau of Stand-
ards, Department of Commerce, Wash-
ington, 1963.
714 references to the literature translated
to Records Managers
in the Joint Publications Research Service
series on foreign developments in machine
translation and information processing.
BIBLIOGRAPHY ON FILING, CLAS-
SIFICATION, AND INDEXING SYS-
TEMS FOR ENGINEERING OF-
FICES AND LIBRARIES. New York
Engineering Societies Library, New
York, 1960.
References relating to filing practices and
filing methods.
BIBLIOGRAPHY ON REPRODUC-
TION OF DOCUMENTARY INFOR-
MATION, January-December 1962,
Loretta J. Diersdy. Special Libraries,
March 1963.
Sources on copying methods and processes,
copying equipment and equipment applica-
tions, copying systems and standards, and
a list of periodicals in the field. Earlier
lists published in Special Libraries, Feb-
ruary 1960, March 1961, and March 1962.
BIBLIOGRAPHY ON THE MECH-
ANIZATION OF INFORMATION
RETRIEVAL, Charles P. Bourne.
Stanford Research Institute, Menlo
Park, California, 1958, with annual sup-
plements.
Emphasis on the techniques of mechanizing
information retrieval.
COMMUNICATION: PATTERNS
AND INCIDENTS, William V. Haney.
Richard D. Irwin, Inc., Homewood, Illi-
nois, 1960.
Contains good bibliography on communica-
tion. A particularly good section on "Group
Processes: Discussion, Conference, Group
Dynamics," valuable to those interested in
program promotion techniques.
20-10. COMPREHENSIVE PLANNING: A
BIBLIOGRAPHY OF CURRENT
PUBLICATIONS, Ray Kitchell. Man-
agement Improvement and Research
Branch, Bureau of the Budget, Wash-
ington, 1962.
Fourteen pages, largely of articles, on man-
agement planning.
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20-11. DARTNELL OFFICE MANAGER'S
HANDBOOK, Christopher M. Weld,
Editor. Dartnell Corporation, New
York, 1958.
Includes an extensive bibliography of
books and monographs covering such areas
as office management, office automation, of-
fice methods, and procedures.
20-12. DATA PROCESSING DIGEST, Can-
ning, Sisson and Associates, 1140 South
Robertson Boulevard, Los Angeles 35,
California. Monthly.
Digests of the most significant books and
articles on data processing.
20-13. ECONOMIC AND SOCIAL IMPLI-
CATIONS OF AUTOMATION-AN
ANNOTATED BIBLIOGRAPHY. La-
bor and Industrial Relations Center,
Michigan State University of Agricul-
ture and Applied Science, East Lansing,
Michigan, 1961.
A listing of publications on the effects of
new developments in automation. Volume I
by Gloria Cheek covers items published
before 1957. Volume II covers publications
from 1957 to 1960.
20-14. GENERAL BIBLIOGRAPHY ON IN-
FORMATION STORAGE AND RE-
TRIEVAL, Marshall Spangler, Editor.
Computer Department, General Cor-
poration, Phoenix, Arizona, 1962.
A comprehensive list, 390 pages in length,
of contemporary English-language publi-
cations on information retrieval.
20-15. GUIDE TO SELECTED READINGS
IN RECORDS MANAGEMENT. Na-
tional Records Management Council,
New York, 1954.
Still a valuable bibliographic tool because
of the care and discrimination that went
into its preparation. Usefulness was one
yardstick, and essentiality of the contribu-
tion to current doctrine was another. The
term "records management" is used in its
broadest sense.
20-16. A GUIDE TO THE LITERATURE
ON THE ART OF TECHNICAL
WRITING AND COMMUNICA-
TION, Barbara Ann Bryce. Defense
Documentation Center for Scientific
and Technical Information, Cameron
Station., Alexandria, Virginia, 1962.
An 825-item, annonated bibliography of
books and articles on writing in general,
and on technical writing in particular. In-
cludes reference works and grammars as
well as writing guides.
20-17. HOW TO CONTROL BUSINESS
PAPER-WORK, George S. Vander-
wende. J. K. Lasser's Business Man-
agement Handbook, Second Edition,
Sydney Prerau, Editor. McGraw-Hill,
New York, 1960.
Includes bibliography on forms manage-
ment drawn largely from the 1940's
and 1930's, and mostly from non-govern-
mental sources.
20-18. INFORMATION HANDLING AND
SCIENCE INFORMATION: A SE-
LECTED BIBLIOGRAPHY, 1957-
1961, Paul C. Janaske, Editor. Biologi-
cal Sciences Communications Project,
American Institute of Biological Sci-
ences, Washington, 1962.
Annotated. Covers over 1100 entries. This
is considered by some to be the best bibliog-
raphy in the field of information retrieval.
20-19. INFORMATION SELECTION SYS-
TEMS RETRIEVAL REPLICA COP-
IES: A STATE-OF-THE-ART RE-
PORT, NBS Technical Note 157,
Thomas C. Bagg and Mary Elizabeth
Stevens. National Bureau of Standards,
Department of Commerce, Washington,
1961.
Includes a 21-page bibliography on infor-
mation retrieval.
20-20. LITERATURE ON INFORMATION
RETRIEVAL AND MACHINE
TRANSLATION, Charles F. Balz and
R. H. Stanwood, Compilers and Edi-
tors. International Business Machines
Corporation, White Plains, New York,
1962.
The most complete bibliography on infor-
mation retrieval now available. A 59-page
"Keywood Index," and a 6-page author in-
dex.
20-21. A LITERATURE SURVEY OF
TECHNICAL INFORMATION SERV-
ICES, George B. Brannen. Special
Libraries, February 1963.
A select bibliography of over 150 items on
developments in information retrieval.
20-22. MANAGEMENT INFORMATION
SYSTEMS INDEX. American Data
Processing, Inc., Detroit, 1962.
A 195-page, comprehensive listing of arti-
cles, and reviews of books on data proces-
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sing. Largely selected from publications of
1961
d
Harold Weiss, and Tsai-hwa Lee
John
an
1962, it includes a list of period-
..
icals and author indexes.
Wiley and Sons, New York, 1959.
20
2
Includes 14-page selection on office auto-
-
3. MICROFILMS AND MICROCARDS:
mation, listing books, conference proceed-
THEIR USE IN RESEARCH, Blanche
ings, articles, and periodicals with articles
P. McCrum, Compiler. General Refer-
on the subject. Sections on files and flow
chartin
ence and Bibliography Division, Library
g.
of Congress, Washington, 1950.
PUBLIC MANAGEMENT SOURCES.
A somewhat dated but good list of publica-
U.S. Bureau of the Budget Library,
tions on microfilm use.
Washington. Monthly.
20-24. MOTION AND TIME STUDY,
Fourth Edition, Ralph M. Barnes. John
Wiley and Sons, New York, 1958.
Contains extensive listing of books on time
and motion study, with list of periodicals
carrying articles on the subject.
20-25. MOTION AND TIME STUDY:
PRINCIPLES AND PRACTICE, 3rd
Edition, Marvin E. Mundel. Prentice-
Hall, New York, 1960.
Bibliography includes sections on the funda-
mentals of time and motion study, office
applications, training, and work sampling.
Mentions two bibliographies of bibliogra-
phies in the field.
20-26. NOMA AUTOMATION BIBLIOGRA-
PHY, Second Edition. Office Executive,
October 1959.
Covers the period July 1954 to August
1959, and includes only the more easily
obtainable items on office automation. An-
notated.
20-27. NOMA BIBLIOGRAPHY FOR AD-
MINISTRATIVE MANAGEMENT,
1962. National Office Management As-
sociation, Willow Grove, Pennsylvania,
1962.
An annual, annotated bibliography on of-
fice management, very likely the most sig-
nificant one for the business world. This
one includes over 900 articles and 90 books
published between May 1961 and April
1962. Published as the "NOMA Bibliogra-
phy for Office Management," in 1960 and
1961. The bibliography was included in the
June 1959 issue of the Office Executive.
20-28. PREPARING THE OFFICE MANU-
AL, AMA Research Study No. 36, M.
Graham Kellogg. American Manage-
ment Association, New York, 1959.
Short, selective list of publications since
1949 devoted to preparing the office
manual.
20-29. PROGRAMMING BUSINESS COM-
PUTERS, Daniel D. McCracken,
A wide-ranging bibliography, based on
some 500 periodicals received regularly by
the Bureau of the Budget Library. Meant
for use by the Federal executive. It in-
cludes such categories as: records ad-
ministration, forms, reports, and systems
and procedures.
THE ROLE OF OPERATIONS RE-
SEARCH IN BUSINESS, N. L. Senen-
sief. Systems and Procedures Associa-
tion, Detroit, 1961.
Includes a bibliography of 33 entries on op-
erations research in general.
20-32. SMALL OFFICE AUTOMATION:
BIBLIOGRAPHY, Walter H. Evans.
Small Business Bulletin, No. 58, Janu-
ary 1962. Small Business Administra-
tion, Washington, 1962.
Automatic Data Processing-punched card
and computer. Largely non-government
sources. Annotated.
WORK SAMPLING, Second Edition,
Ralph M. Barnes. W. C. Brown Com-
pany, Dubuque, Iowa, 1957.
Includes five-page selection of references on
work sampling, largely items published
since 1950.
20-34. WORK, WORKERS, AND WORK
MEASUREMENT, Adam Abruzzi.
Columbia University Press, New York,
1956.
Contains eight-page bibliography composed
mostly of articles.
20-35. WRITINGS ON ARCHIVES, CUR-
RENT RECORDS, AND HISTORI-
CAL MANUSCRIPTS, July 1961-
June 1962. The American Archivist,
April 1963.
An annual list first issued in The American
Archivist," October 1943. Comprises se-
lected United States and foreign titles. In-
cludes sections on "Filing and Current
Records Management," "Machine Tech-
niques," "Physical Preservation," "Equip-
ment," "Retention and Disposal," .. Appli-
cation of Photographic Processes," and
"Training of Records Officers."
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21. Glossaries
21-1. APICS DICTIONARY OF PRODUC-
TION AND INVENTORY CONTROL
TERMS. Language and Technique
Committee, American Production and
Inventory Control Society, Detroit,
Michigan, 1963.
Brief glossary on production planning, pro-
duction organizing, and inventory manage-
ment.
21-2. AUTOMATIC DATA PROCESSING
GLOSSARY. Bureau of the Budget,
Washington, 1962.
Supersedes all previous collections of ADP
terminology.
21-3. CARBON PAPER GLOSSARY. Print-
ing Magazine, August 1962.
All the important terms.
21-4. A DICTIONARY OF DOCUMENTA-
TION TERMS, Frank S. Wagner, Jr.
American Documentation, 1960.
Documentation, as used here, is synony-
mous with information retrieval.
21-5. DICTIONARY OF UNITED STATES
ARMY TERMS, War Department
Technical Manual TM 20-205. War
Department, Washington, 1944.
Some of the definitions in this extensive
compilation are relevant to records man-
agement.
21-6. DOCUMENTATION AND INFOR-
MATION RETRIEVAL: AN INTRO-
DUCTION TO BASIC PRINCIPLES
AND COST ANALYSIS, James W.
Perry and Allen Kent. Western Reserve
University Press and Interscience Pub-
lishers, Cleveland, 1957.
Contains 15 pages drawn from "Documen-
tation in Action," by J. H. Shera, et al.
(Reinhold, 1956), and "The Jargon of Ma-
chine Literature Searching," a paper pre-
sented by T. H. Rees, Jr., and Allen Kent
at the American Chemical Society Meeting,
Miami, April 11, 1957.
21-7. GLOSSARY OF CATALOGING
TERMS, K. D. Puranik. Annals of
Library Science, March 1954, June 1954,
September 1954, and December 1954.
Standard terms used by libraries. In four
parts.
21-8. GLOSSARY OF MANAGEMENT
ENGINEERING TERMS. Department
of the Air Force, Washington, 1959.
Good for concepts used by records man-
agement officers in curbing records crea-
tion.
21-9. GLOSSARY OF TERMS COMMON-
LY USED IN RECORDS MANAGE-
MENT. National Records Manage-
ment Association, New York, 1963.
Based on material included in a 1956 glos-
sary published by the National Archives
and Records Service.
21-10. GLOSSARY OF TERMS FOR MI-
CROPHOTOGRAPHY AND REPRO-
DUCTIONS MADE FROM MICRO-
IMAGES, Donald M. Avedon, Editor.
National Microfilm Association, Annap-
olis, Maryland, 1962.
The Association is authoritative in its field.
21-11. HOW TO SELL TO THE AUTO-
MATED OFFICE. National Stationery
and Office Equipment Association,
Washington, 1961.
An authoritative compilation of terms. De-
fines many concepts unique to source data
automation.
21-12. INDEX ORGANIZATION FOR IN-
FORMATION RETRIEVAL, IBM
Reference Manual. International Busi-
ness Machines, White Plains, New York,
1961.
Contains a glossary on documentation ori-
ented to the automated, computer-centered
retrieval system. Based on the Wagner
list, Item 21-4.
21-13. MAIL, Army Regulation No. 341-1.
Department of the Army, Washington,
1960.
Defines the basic terms used in mail man-
agement.
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21-14. THE MANAGEMENT DICTION-
ARY: STANDARDIZATION OF
DEFINITIONS AND CONCEPTS OF
THE TERMINOLOGY IN THE
FIELD OF PERSONNEL MANAGE-
MENT, A. E. Benn. Exposition Press,
New York, 1952.
Over 4000 references
personnel officers.
21-15. MICROFILMING, Ralph De Sola.
Essential Books, New York, 1944.
Includes sections on technical and trade
terms.
21-16. PROTECTING THE LIBRARY AND
ITS RESOURCES: A GUIDE TO
PHYSICAL PROTECTION AND IN-
SURANCE, Library Technical Projects
Publication No. 7, Gage-Babcock and
Associates, Inc. American Library As-
sociation, Chicago, 1963.
Has a glossary of insurance terms, with
many
records.
ING HANDBOOK, 800.1. Administra-
tive Office, Department of the Navy,
21-17. REPRODUCING AND DUPLICAT-
Washington, 1955.
Includes the basic
and reprography.
MINISTRATION TERMS APPLI-
CABLE TO THE WORK OF
THE DEPARTMENTAL RECORDS
BRANCH. Departmental Records
Branch, Administrative Services Divi-
sion, The Adjutant General's Office,
Department of the Army, Washington,
1957.
Lengthy annotations fill the bulk of this
495-page glossary. The terms included are
mostly drawn from the recordkeeping and
disposal areas of records management.
STANDING OPERATING PROCE-
DURES, SECTION 10, GLOSSARY
OF ARCHIVAL AND RECORD AD-
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INDEX OF AUTHORS
Abruzzi, Adam, 20-34
Ahern, Eileen, 5-14
Aiken, William M., 13-13
Albers, Henry H., 14-7
Alldredge, Everett 0., 1-19, 1-20, 10-1, 10-6
Ames, Al, 6-13
Anderson, C. R., 2-25
Andrews, Charles M., 18-1
Angel, Herbert E., 1-21
Askins, William J., 6-11
Avedon, Donald M., 21-10
Babcock, Clarence Merton, 2-15
Bagg, Thomas C., 17-15, 20-19
Baisley, Irol Whitmore, 9-9
Ballinger, E. Maxsil, 8-24
Ballou, H. W., 9-15
Balz, Charles F., 20-20
Barden, Bertha R., 17-12
Barish, Norman N., 1-16
Barnes, Ralph M., 20-24, 20-33
Barrow, William J., 10-15, 10-17
Bayha, Franklyn H., 13-4
Beach, Terry, 7-1, 7-10
Bear, Stafford, 11-8
Becker, Joseph, 17-17
Bello, Francis, 17-13
Benedon, William, 8-10
Benn, A. E., 21-14
Berelson, Bernard R., 17-4
Berg, C. J., Jr., 13-23
Berlo, David K., 15-12
Berni, I. J., 7-6
Bernier, Charles L., 17-6
Birn, Serge A., 13-8
Blank, Joseph P., 8-13
Bohn, Norbert A., 13-21
Booth, Sherman F., 9-8
Bourne, Charles P., 20-8
Branch, Melville C., 4-10
Brand, Katherine E., 18-26
Brannen, George B., 20-21
Brenneke, Adolf, 18-4
Brooks, Philip C., 18-14
Brown, James W., 15-1
Bryce, Barbara Ann, 20-16
Burger, Robert S., 2-16
Bush, Vannevar, 17-2
Cadmus, Wesley S., 3-14
Campbell, Edward G., 10-2
Cannell, Charles F., 14-12
Canning, Richard G., 11-14
Casey, Claire S., 6-23
Casey, Robert S., 17-23
Cassells, Louis, 5-9
Cavanaugh, John, 13-2
Chall, Jeanne, 4-29
Chase, Stuart, 2-21
Churchman, C. West, 14-14
Close, Guy C., 12-8
Cole, Arthur H., 18-20
Collison, Robert L., 7-21
Conarroe, E. H., 5-16
Cooper, Joseph D., 5-12
Crane, E. J., 17-6
Crittendon, Christopher, 10-11
Cross, Harold L., 18-18
Cummings, J. F., 10-8
Dale, Ernest, 14-4, 14-9
Dameron, Robert, 6-2
Davis, Keith, 5-8
Dawson, Luthera B., 2-10
Deacon, Allin P., 13-18
DeGraff, John, 7-21
DeJong, John H., 11-16
Denison, Barbara, 17-12
Denny, J. H., 10-10
DeSola, Ralph, 21-15
Devine, William R., 13-16
Diersdy, Loretta J., 20-7
Dixson, Robert J., 2-14
Dovey, Harold 0., 16-4
Drewry, Elizab(th B., 8-15
Dyke, Freeman H., Jr., 17-24
Dykema, Karl W., 2-24
Eitington, Julius E., 15-18
Ellis, William D., 15-10
Erickson, Carlton W. H., 15-2
Evans, Bryan, 13-2
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Evans, Marshall K., 4-16
Evans, Orren Y., 11-3
Evans, Walter H., 20-32
Fairthorne, Robert A., 17-27
Farr, Donald E., 4-14
Fayol, Henri, 14-3
Feith, J. A., 18-5
Feldman, Sidney, 6-9
Fischer, George L., Jr., 11-17
Flagle, Charles D., 14-18
Flesch, Rudolf F., 2-17
Ford, Wallace, 10-4
Frank, Otto, 17-20
Frarey, Carlyle J., 7-12
Friedman, Burton Dean, 11-20
Fruin, R., 18-5
Gager, Arthur H., 12-5
Galbraith, Fred A., 12-12, 12-13
Garrison, Curtis W., 18-30
Gibeau, Robert F., 15-16
Gill, James F., 8-12
Gill, William A., 13-12, 14-23
Gillespie, Cecil M., 14-11
Ginder, Charles, 1-13, 6-15
Glenn, Bess, 1-24
Gowers, Ernest A., 2 -9
Grad, Burton, 11-14
Grainger, K. E., 5-2
Graves, Robert, 2-22
Greenwood, James W., Jr., 14-13
Gregory, Ben F., 7-11, 7-13
Griffin, Mary Claire, 1-14
Grillo, Elmer Vincent, 13-23
Gunning, Robert, 2-23
Guthrie, Chester L., 14-22
Haga, Enock J., 11-29
Hall, Sidney R., 8-18
Hamer, Philip M., 18-9
Haney, William V., 15-6, 20-9
Harcleroad, Fred F., 15-1
Hattery, Lowell H., 17-14
Hay, Robert D., 4-24
Hayakawa, Samuel I., 2-19, 2-29
Hayes, Robert M., 17-17
Henriques, Vico, 11-18
Herrmann, Irvin A., 3-7, 9-6
Hicks, Charles B., 12-4, 14-5
Hillyer, William H., 7-15
Hodge, Alan, 2-22
Hogue, Lou R., 4-16
Holmes, Oliver W., 18-8, 18-15
Horn, Jason, 10-9
Howerton, Paul W., 17-28
Hubin, Thomas, 4-9
Huggins, William, 14-18
Hughes, Charles E., 15-5
Hunter, Laura Grace, 4-26
Husted, Frank L., 15-11
Hutchinson, O. L., 6-3
Irwin, Richard D., 2-25, 4-25,
15-6, 20-1, 20-9
Janaske, Paul C., 20-18
Jeffries, K. S., 14-20
Jenkinson, Hilary, 18-6
Jones, Wallace H., 4-17
Kahn, Gilbert, 7-7
Kahn, Herman, 18-29
Kallaus, Norman F., 3-4
Karger, Delmar W., 13-4
Keally, Francis, 10-13
Kehn, Robert L., 14-12
Kellogg, M. Graham, 5-17, 20-28
Kent, Allen, 21-6
Kerekes, Frank, 4-27
Kerrigan, Edward L., 12-2
Kitchell, Ray, 20-10
Kleinschrod, Walter A., 9-11
Klingman, Herbert F. L., 8-2
Knox, Frank M., 3-10
Krauskopf, Robert W., 1-22
Kronvall, B., 3-1
Lake, Virginia, 8-14
Land, Robert H., 18-16, 18-25
Langelier, R., 8-4
Langwell, William E., 10-14
Lazzaro, Victor, 1-17
Leahy, Emmett J., 10-12
Lee, Irving, 2-33
Lee, Tsai-hwa, 20-29
Leesch, Wolfgang, 18-4
Leffingwell, William H., 14-10
Lehrer, Robert N., 12-14
Leland, Waldo G., 18-3
Lesikar, Raymond V., 4-24
Lewinson, Paul, 18-13
Lewis, Chester M., 9-18
Lewis, John F., 13-13
Lewis, Richard B., 15-1
Lewis, Ronello B., 4-8
Limberg, Herman, 14-16
Lind, Earl R., 13-10
Linton, Calvin D., 2-10
Lovett, Robert W., 18-12
5-1, 14-1, 14-6,
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Lunsford, Charles B., 6-4
Lyons, Mary D., 6-22
MacDowell, H. W., 4-9
Marien, Ray, 3-6
Martino, Rocco L., 11-2
Mason, Philip, 19-3
Mathies, Leslie, 5-15, 7-9, 11-28,
Mayer, John R., 2-5
Maynard, H. B., 13-13
Maze, Coleman L., 6-17
McComb, William A., 6-16
McCormick, Edward, 17-14
McCracken, Daniel D., 20-29
McCrum, Blanche P., 20-23
McGarr, C. J., 13-19
McNamara, Edmond V., 11-12
Meacham, Alan D., 11-29
Menning, T. H., 2-25
Meyer, Henry C., III, 10-13
Milard, George E., 1-9
Miles, Arnold, 16-2
Minogue, Adelaide E., 10-21
Mitchell, Thornton W., 8-12
Moberley, jewel, 8-2
Moore, Robert Hamilton, 2-11
Muldoon, Burke, 3-5
Muller, Samuel, 18-5
Mulligan, Paul B., 13-17
Mundel, Marvin E., 20-25
Munden, Ken, 18-11
Murphy, John S., 9-1
Nadler, Gerald, 12-10
Nelson, Oscar S., 11-1
Neumaier, Richard, 3-2
Neuner, John J. W., 6-18
Neuschel, Richard F., 1-7, 5-4
Norton, Margaret C., 18-24, 18-28
Odell, Margaret K., 7-8
Offenhauser, William H., 9-18
Optner, Stanford L., 1-15
Overley, H. M., 2-7
Perlman, Isadore, 8-8
Perrin, Porter G., 2-24
Perry, James W., 17-23, 21-6
Peterson, Edwin, 2-32
Peterson, Elmore, 14-1
Peterson, Robert L., 13-11
Petit, J. A. Hinojosa, 12-15
Pillard, Basil H., 2-19
Pinkett, Harold T., 1-23
Place, Irene, 1-4, 12-4 14-5
Plowman, E. Grosvenor 14-1
Posner, Ernst, 18-2
Puranik, K. D., 21-7
Radoff, Morris L., 18-10
Randall, Raymond L., 5-9
Rappenport, Grace, 8-2
Ream, Norman J., 11-4
Redfield, Charles E., 5-3
Reistad, Dale L., 11-6
Rich, Ruth, 8-2
Richardson, E. C., 13-5
Robert, Paul A., 13-1
Robinson, Edwin M., 14-10
Ronayne, Maurice F., 5-19, 11-23,
16-1, 20-2
Rose, Thomas Gerald, 4-14
Ross, H. John, 1-11, 5-13
Roy, Robert, 14-18
Sadauskas, Wallace B., 3-16, 10-8
Sampson, Robert C., 16-14
11-29, 13-7,
Schellenberg, T. R., 18-7, 18-19, 18-22
Schmid, Calvin F., 15-9
Schmitz, E. D., 16-13
Schuller, Charles F., 15-4
Schultheiss, Louis A., 17-1
Scott, Peter, 9-14
Seiden, Irving, 6-7
Senensief, N. L., 20-31
Shaulis, Newman N., 15-15
Shaw, Ralph R., 7-12
Sherman, Harvey, 13-16
Shiff, Robert A., 8-23
Sigband, Norman B., 4-25
Smiley, James L., 9-19
Spangler, Marshall, 20-14
Spencer, Sash A., 4-11, 4-18
Sproull, R. C., 10-17
Spurlock, Lucile B., 2-10
Stanwood, R. H., 20-20
Stevens, Mary E., 11-5, 17-15, 20-19
Stewart, Jeffrey R., 7-7
Strong, Earl P., 7-8
Strunk, William, Jr., 2-12
Stryker, Perrin, 8-11
Sullivan, W. D., 6-24
Sward, F. L., 10-7
Tate, Vernon, D., 9-20
Taube, Mortimer, 17-16
Tauber, Maurice F., 7-12
Taylor, Frederick W., 14-8
Terry, George R., 14-6
Thayer, Lee 0., 5-1, 20-1
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Thompson, Stewart, 4-15 Weld, Christopher M., 20-11
Thompson, Van B., 11-29 Wheelan, Robert B., 8-3
Urwick, Lyndall F., 14-9 Wheeler, Martha Thorne, 7-23
Vail, R. W. G., 18-21 White, E. B., 2-12
Vanderwende, George S., 20-17 Whitford, Harold C., 2-14
Van Hagan, Charles E., 4-30 Wilkinson, Clyde W., 2-25
Van Ness, Robert G., 11-19 Wilkinson, E., 6-21
Vickery, Brian C., 17-22 Willms, A. W., 10-3
Wagner, Frank S., Jr., 21-4 Wilson, William J., 18-23
Waldo, Willis H., 4-23 Winfrey, Robley, 4-27
Walkowicz, Josephine L., 20-5 Wittenberg, Philip, 18-17
Wallace, W. Lyle, 12-11 Wittich, Walter A., 15-4
Wasserman, Paul, 4-31 Wolfe, Walter F., 16-9
Webster, Eric, 15-3 Woods, Richard S., 11-1
Weeks, Bertha M., 7-4 Wooster, Harold, 17-16
Weeks, David C., 17-28 Wylie, Harry L., 7-3
Weil, Benjamin H., 4-32 Yerian, Theodore, 7-7
Weil, Robert E., 10-12 Yoder, Roger A., 4-3
Weiss, Harold, 20-29 Zitmore, Irving, 14-19
FEDERAL AGENCY INDEX
Air Force, 2-1, 2-6, 2-13, 2-28, 2-30, 5-7, 5-11, 5-18,
5-20, 6-20, 7-22, 8-7, 8-25, 9-16, 13-22, 21-8
Army, Department of, 2-2, 2-18, 4-12, 4-13, 4-20, 6-12,
7-24, 8-16, 9-17, 9-21, 12-3, 12-7, 12-9, 12-18, 14-15,
14-24, 21-5, 21-13, 21-18
Bureau of the Budget, 3-3, 3-9, 4-1, 13-14, 13-20, 14-21,
16-3, 16-5, 16-7, 16-13, 19-28, 20-10, 20-30, 21-2
Civil Service Commission, U.S., 16-6, 16-12
Commerce, Department of, 4-28, 10-18, 11-5, 11-18,
17-15, 20-5, 20-19
Commission on Organization of the Executive Branch of
the Government, 1-2, 1-12, 1-18, 13-15
Defense, Department of 20-16
Federal Fire Council, 10-20
General Accounting Office, 4-26
General Services Administration, 1-20, 2-20, 3-11, 3-13,
6-1, 6-14, 7-18, 8-1, 8-25, 9-2, 9-3, 9-5, 10-5, 11-21,
11-22, 11-25, 15-7, 15-8, 16-8, 18-31, 20-4
Government Printing Office, 2-8, 2-20, 3-17, 8-9, 9-8
Health Education, and Welfare, Department of, 17-19
House of Representatives, U.S., 1-3, 3-8, 4-4, 4-6, 4-7
Joint Committee on Printing 3-15, 5-10
Library of Congress, 18-27, 20-23
National Science Foundation, 4-22, 17-7, 17-21
Navy, Department of the, 2-26, 2-27, 2-31, 4-5, 5-5, 5-6,
8-6, 11-24, 15-22, 16-13, 20-3, 21-17
Office of Civil Defense and Mobilization, 8-20
Office of Science Research and Development, 12-16
Post Office Department, 6-19
Senate, U.S., 1-5, 17-5, 17-8
Small Business Administration 20-32
Tennessee Valley Authority, 7-2, 7-16, 8-17, 15-14
Treasury Department, 2-10
Veterans Administration, 2-3, 2-4
White House, 17-25
Approved For Release 2001/07/17 : CIA-RDfP74-00005R000100020046-2