THE OFFICE OF DATA PROCESSING 1984 ANNUAL REPORT

• Document Type: CREST
• Collection: General CIA Records
• Document Number (FOIA) /ESDN (CREST): CIA-RDP95-00972R000100200006-3
• Release Decision: RIPPUB
• Original Classification: S
• Document Page Count: 12
• Document Creation Date: December 23, 2016
• Document Release Date: March 31, 2014
• Sequence Number: 6
• Publication Date: March 8, 1985
• Content Type: MEMO

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25X1
25X1
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ODP STAFF SUMMARY
SUBJECT:
1984 ODP ANNUAL REPORT
PURPOSE OF ACTION:
Information/concurrence
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THIS PAPER IS FOR YOUR:
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SIGNATURE OF ACTION OFFICER-
FORM 4026 ( 10-84 )
UNCLASSIFIED WHEN
CPDADATPTI 'PDnm ATTACUM'QMT
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1
8 March 1985
MEMORANDUM FOR:
Chief, Management Group,
OIT
25X1
FROM:
Chief, Policy and Plans
Staff, MG/OIT
SUBJECT:
The Office of Data Processing
1984 Annual Report
Attached
is
the 1984 Annual Report for the Office
of
Data
25X1
Processing as you requested. As you know, our reporting to the DDA had
changed somewhat and eliminated the need for this report. P&PS will
continue to prepare this report to maintain historical perspective on
OIT's activities.
Distribution:
C/MG
UNCLASSIFIED WHEN SEPARATED
FROM ATTACHMENT
Unler, Policy and Plans Staff,
Management Group, OIT
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The Office of
Data Processing
1984 Annual Report
I. Overview
The year 1984 was another year of continued progress and
stimulating change for the Office of Data Processing. Once again,
significant strides were made in satisfying the ever expanding ADP
25X1 L
ts levied on ODP by CIA and Intelligence Community customers.
It was a year of organization refinement for ODP. The new
organization focused on quality responses for meeting user needs and
with a special focus on building personnel. The new Information Center
concentrated exclusively on being responsible for helping each
individual with a problem, and being responsible for following the
problem to resolution. In the Management Development area, excellent
progress was made on widening the experiences of our younger managers
by providing training and by opening communications within the office.
These Management Development changes, together with our own recruitment
efforts, partially describe the im ortance ODP places on its most
25X1 important asset--our people.
Two results of the additional emphasis directed toward our
25X1 personnel were the promotion of nearly 50% of ODP's people and the
redirection of the career paths of 35 ?eo le from secretarial positions.
25X1 Accomplishments not easy emulated.
II. Background
The Office of Data Processing is responsible for providing data
processing services for the CIA and certain elements of the Intelligence
Community. Under its new organization, ODP consists of six operational
components: (1) the Consulting and Assistance Group is responsible for
facilitating the exploitation of information processing technology by
all users; (2) the Intelligence Systems Group is responsible for the
joint CIA-DIA Project SAFE (Support for the Analysts' File Environment);
(3) the Management Information Systems Group is responsible for
developing and maintaining ADP management and information systems which
in turn support the missions of Agency Components; (4) the
Processing Systems Group is responsible for the management and operation
of three large Headquarters computer centers the shenie1i7ea lir
25X1 Head uarters center, development center
25X1 and the Agency office automation program; (5) the
Systems Engineering Group is responsible for providing computer systems
software and software engineering services in support of ODP computer
centers and Agency components; and (6) the Special Systems Group is
responsible for developing and maintaining Ag rtmented ADP
25X1 computer systems for the Intelligence Community.
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ODP's services are provided by an extremel dynamic and complex set
25X1 of computer center environments. The Center, where general-
purpose Agency computing is performed, en .e. FY 1984 with a total of
eight large scale IBM mainframe computers and more than 240 billion
characters of on-line storage. Notably, the COMIREX Automated
25X1 Management System (CAMS2), which supports the m er side of the
National Reconnaissance Program, moved to the Center in May
1984. Directorate of Operations Support is providedr rom the Special
Center. At the close of FY 1984, the Special Center had three IBM-
compatible mainframes and over 80 billion characters of on-line storage.
The third center, the Northside or SAFE Center, contained five large IBM
mainframes and more than 114 billion characters of on-line storage.
(Table I presents a summary of ODP computer facilities and associated
25X1 ADP resources).
III. Office Highlights for 1984
CAMS
In May 1984, the Intelligence Community's COMIREX Automated
Management System (CAMS2) Processing Segment became operational on
schedule to support the new imagery collection system. The CAMS2
computer system assists the Community in managing its requirements for
25X1
imagery collection,
supporting the new
data from its predecessor
availability and forms
end of the decade.
exploitation and production/dissemination. Besides
collector, the CAMS2 system contains the operational
system CAMS1. CAMS2 is designed for very high
the base to support COMIREX growth through the
Currently, the system supports over 700 Community
users.
SAFE
The
integration and acceptance of the SAFE (Support for the
Analysts' File Environment) system by analysts at CIA and DIA has
exceeded all previous
expectations. To illustrate, the current user
25X1
population at CIA
is approaching instead of the projected at
DIA the population
is nearly 500 instead of 300. Additionally, the
system has been improved in several ways, like a new method of
processing cables which makes them available to the analysts in an
average of 9 minutes rather than 90--a major improvement. In March, the
25X1
DIA portion
analysts.
of the
system was moved to Bolling AFB without impacting DIA
DESIST
The Decision Support and Information System on Terrorism (DESIST)
became operational in November 1984. This system is the centralized
intelligence storage and retrieval system of terrorist information for
the Intelligence Community. The initial capability supports 35 CIA
users and Community users at NSA, DIA, the Department of Energy, the
Naval Investigative Service, and the Joint Special Operations Command.
Other Intelligence Community Agencies are scheduled for DESIST access in
25X1 the coming year.
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DESIST is maintained for the Community on a stand alone mainframe
25X1 currently located in the Computer Center. The system was
initially provided by CIA an requ res $1.5 million dollars per year in
support costs. The current hardware will support point to point
communications to a1lLnielligence Community users except for the
25X1 Military Commands.
ODP Information Center
Another key area for ODP was the establishment of the Information
Center, which combines the consulting and ADP professional training
roles with the increased responsibility of finding and evaluating new
easy-to-use ADP tools. The Information Center's goal is to provide a
new class of responsive, quality s to aid the growing number of
25X1 knowledgeable do-it-yourself users.
ODP Central Services
There has been phenomenal growth in the acceptance and use of ODP's
electronic systems. Every day Agency components are using more and more
ADP capabilities in the normal course of their business. In the spirit
of the DCI's "Pursuit of Excellence," the use of our AIM electronic mail
25X1 system experienced a single year's growth of over users--starting
25X1 the ear with slightly under users we will end 1984 with slightly
25X1 over Users of our large data base services grew from almost
2bAl to nearly Further, users of ODP's time sharing services n m
25X1 approximately in January and by year's end will exceed
Despite this grow , our largest online systems continued to operate at
over 99 percent availability. This high-quality service is essential
25X1 considering how dependent the Agency has become on our systems.
25X1
25X1 as well as over replacement devices. Additionally, we obtained
In the pasLyar ODP installed over new terminals and printers
25X1 word processing systems, including work stations, for Agency
components including the Directorate of Operations CRAFT project
25X1 versus 1700 in FY 1983. E-C;;equently, ODP is now supporting over
25X1 overseas. In FY 1984, terminal support requests were processed
25X1 terminals and printers in user areas
connected to the central com uter facilities at Headquarters. In
25X1 addition, we support over feces of stand-alone word processing
25X1 equipment in users' offices.
As the number of installed terminals increases, terminal support
requirements increase as well. For example, besides supporting SAFE by
installing two more Comten devices, we supported DESIST by designing its
teleprocessing network, installing another Comten, and installin
25X1 terminals. We installed another 2 Comten devices in the
Computer Center and in the Special Com uter Center to support the growth
25X1 in terminal access to those centers.
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We successfully introduced the Xerox 2700 laser printer into the
Headquarters environment as a letter-quality office printer These
popular laser printers are located in the users' work environment,
provide convenient high-quality cut paper output and normally support
25X1 about people.
In a separate, forward-looking effort, we also began the NEWS
(Network Enhancements & Workstation) Project. The NEWS goal is to
upgrade our teleprocessing hardware to work with the new building's high
speed communications system and to provide user workstations that
25X1 combine word processing and data processing.
Computer Center Upgrades
Four IBM 3083s and one IBM 3084 computer systems were installed and
four IBM 3083 systems were upgraded to support the growth in
requirements for central ADP services. In addition, our program for
Installing IBM 3380 direct access storage devices continued during 1984,
both to replace older and smaller capacity devices and to support
additional requirements. By installing these new computer systems and
based on our experience with the new direct access stora?e devices, we
25X1 can expect to remain above the 99% availability mark.
Production Statistics
The mean number of concurrent time sharing users during peak daily
25X1 periods increased over 120 percent to The mean number of daily
7)(1 aring sessions increased by about 0 percent (from to
25X1 Two key factors accounted for a large portion of this dramatic
ncrease--the high availability of two large central processors
providing excellent response and the acceptance of the AIM electronic
25X1 mail system.
25X1
The mean daily number
Center, the average
The
from per week.
daily batch CPU hours doubled the 1983 figure.
of batch jobs processed was In the Special
number of DO batch jobs per week increased from
STAR transaction load decreased slightly to
In the database support area, the mean daily terminal transaction
rate for GIMS (including FOURC) was while the number of GIMS
databases increased from The following tables summarize
ODP's computing facilities.
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ODP Computer Facility Summary
25X1
Center
Special Center
1983 1984
CPUs (81(s) 6 8*
MIPS** 77 104
On-line Storage (GB)** 194 241.6
CPUs (2Js,1V8) 4 3
MIPS 15 21.0
On-line Storage (GB) 63.2 80.2
Northside Center (SAFE)
CPUs (3Ks,2Js) 6 5
MIPS 33 54.0
On-line Storage (GB) 65.9 114.6
4C
CPUs (1V6) 1 1
MIPS 1 4.0
On-line Storage (GB) 5.9 7.5
CAMS
Total ODP
*
* *
CPUs (1 3033) 1 1
MIPS 5 5.0
On-line Storage (GB) 18.9 30.2
CPUs 18
MIPS 131 188
On-line Storage (GB) 347.9 474.1
As of 31
Dec '83
3 VM, 3 Batch MVS, 2 CAMS
MIPS - Millions of Instructions Per Second (an approximate
measure of CPU speed)
GB - Gigabytes or billions of bytes (characters of data);
On-line storage data are fiscal year-end figures
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STAT
25X1
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Engineering our Systems
A key accomplishment was the implementation of a new data base
management system, GIM-III, in support of CAMS2. Over 17 work years of
effort was necessary to implement this new software in our VM
environment. The software provided CAMS with such new features as a PL1
Interface, Master Terminal hard copy on AIM, IDM (external data base)
Interface, roll forward, and extensive error recovery and backup
25X1 procedures.
Another very significant accomplishment was the introduction of AIM
enhancements. We implemented over 15 major features in 9 new releases.
Some of the enhancements most noted by the users were overlapped
input/output (a significant performance improvement), the calendar
subsystem, Xerox 2700 printer support, and document editor support for
easier use under AIM. The SAFE project, which usesAIt1 extensively,
25X1 will be a major benefactor of these improvements.
A heavy load of requirements for terminal capabilities sparked two
effective, innovative techniques for developing new Delta Data
software/firmware and Host Based Word Processing software. More
specifically, a new memory addressing technique helped more than double
the available space for programming the terminal capabilities. Further,
a methodology for transferring code into the terminal, testing it with
an in-terminal tester, and then creating firmware from the tested code
enabled us to implement more reliable code more quickly--significant
double-pronged performance improvements. As a result, the popularity of
Host Based Word Processing grew significantly in the DI and DO as a new
spelling checker, copy/move utilities, and an improved AIM interface
feature were added during the year. An effective development process is
as essential to our current and future workstations as the capabilities
we develop and the benefi sf e s kind of innovative leadership will
25X1 extend well beyond 1984.
We also introduced some new products to Agency users this past
year. The most impressive is NOMAD2, available now on selected VM
systems. Our sixth and seventh li n for NOMAD2 are for the SAFE
25X1 Center and the DESIST application.
25X1
Perhaps the least obvious,
Important, are the engineering
service, increased availability,
1984 we:
and every year the most critically
accomplishments dealing with expanded
and performance improvements. In FY
o Made the COMTEN software (SS1) extremely reliable
o Migrated to Extended Architecture (XA) in the batch
o Introduced HPO 3.4 on VM (performance enhancement)
o Supported hardware upgrades for DDO, CAMS2, and SAFE
o Provided SSI (Single System Image) for our VM users
o Introduced 2 major releases to VM/CMS users in 3
centers.
o Installed 37 maintenance releases to all CP/CMS systems
world
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Applications Development
In developing new computer applications, ODP again provided a wide
range of support in 1984 including the following:
o The system initiation phase of the Budget and Accounting
Resources Systems (BARS) was started in September. BARS will
replace three existing Agency financial systems: Financial
Resources System (FRS), Budget Ranking System (BRS), and General
Accounting System (GAS). It will offer major improvements in
financial management and also will provide a much needed
automated interface with the Agency's Logistics Information
Management System (LIMS). BARS will be developed by contractors
25X1 and is scheduled for implementation in the 1988 time frame.
25X1
o The top level requirements were produced for the Integrated
Applicant Processing System (IAPS) and the Personnel Access
Security System (PASS). IAPS will be fully operational in 1986
and will support the activities of the Office of Personnel, the
Office of Security, and the Office of Medical Services to
improve the processing of Agency applicants. The PASS system is
the re lacement system for the Security Access Control System.
o The Decision Support and Information System on Terrorism
(DESIST) became operational in November 1984. This system is
the centralized intelligence storage and retrieval system of
terrorist information for the Intelligence Community. The
initial capability supports 35 CIA users and Community users at
NSA, DIA, the Department of Energy, the Naval Investigative
Service, and the Joint Special Operations Command. Other
Intelligence CommunijvMeicies are scheduled for DESIST access
25X1 in the coming year.
o The Corporate Data Environment Program (CDEP) was established to
provide users with data access which is more current, timely,
and complete. It will reduce inconsistencies, duplication of
data and will impact on computer development operations by new
applications. It will also shorten the development of new
applications and lower the costs of acquiring and maintaining
25X1 data.
25X1
o Based on the redirection of the Automated Compensation
Information System (ACIS) Project, a contract was awarded
complete the requirements and design phases of the system.
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o Development of the Logistics Integrated Management System (LIMS)
continued. The contractor conducted a preliminary design review
in February which determined that the preliminary designs
specifications were properly defined. Further reviews were
conducted in August. IOC is planned in 1985 and FOC is planned
in 1990.
The Medical Assessment and Evaluation (MEDANE II) System was
Implemented. It provided the Office of Medical Services with an
online historical data base and an online test scoring
capability for tests given to employees and applicants. A major
improvement--three months to two weeks--was realized for sample
cases in the time span from testing until written evaluation.
o The initiation, definition, and design phases to implement bar
code technology were completed in 1984. This supports the
Inventory Control System in tracking and updating requisitions
from the point of receiving through the inventory process. The
I.LnDlementation and integration phases will continue in 1985.
IV. Relations with our Customers
The Consulting and Assistance Group was established last year
to provide a focal point for ODP customer support activities
with an emphasis on high-quality support that is practical and
timely. In the Consulting and Assistance Group, we perform a
number of traditional customer support functions like data
entry, application management for offline (batch) and online
(data base management) systems, output printing and
distribution, and system administration. Additionally, this
group is responsible for other traditional support functions -
ADP training and consulting - as well as finding and evaluating
new tools to help our customers accomplish their goals easily.
During the year, Consulting and Assistance Group provided
support to many of ODP's major development activities such as
CAMS and SAFE. In addition to direct support of the SAFE
operational system in the Northside Computer Center (NCC), we
also provided support to DIA personnel to ease the transition of
the DIA SAFE system to the new DIA facility. The moved occurred
without impacting any analysts. Further examples of unheralded,
solid support where the impact on the customer was minimized,
were two improvements in output distribution services. During
the past year the personnel and e ui ment which provided output
distribution service in the were moved to the
Northside Computer Center to cen ral ze support for the
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increasing load from both centers. In addition, our conversion to
a new computer output standard, cut sheets versus fan-fold, is
providing customers wLthblgher quality printed output, while
reducing paper costs.
A primary mission of the new ODP Information Center is to
concentrate on quality service and maintain excellent
relationships with ODP's customers. We have been active in
reaching out to improve our effectiveness. Some of our
accomplishments in this area are:
o Improving communication through quarterly meetings with Agency
ADP Control Officers, sending 'Tech Notes' via AIM, and publishing
the 'Information Center Newsletter', Wang User Group Newsletters,
and a brochure on our Information Center.
o Working group participation with the ISB, with the DI Modernization
Task Force and with OTE on computer based training.
o Focusing on user concerns by: providing a consultant to assist
customers at the Northside Output Center, responding to nearly 300
requests for assistance each week, providing over 200 technical
publications weekly, providing 300 course months of self-study
material, and providing 31 classroom courses, with over 1100 non-ODP
student days of instruction.
o Focusing support on specific areas by providing VM and AIM tutorials
to 21 senior users in support of the Executive Network, offering
a VM tutorial to all new users receiving their userids and passwords,
25X1 and providing WANG-VM communications support to users in 31 offices
25X1 and Xerox 2700 assistance to users in 36 oftri-d.
o Studying 35 hardware and software packages for procurement and
provided substantial assistance in computer graphics to
20 Agency offices and to NASA, DIA, and the U.S. Air Force Foreign
Technology Division.
ODP's major products like CAMS, SAFE, DESIST and major growth in
AIM have demonstrated that we are underinvested in terms of numbers
of people. However, our people have, in turn, demonstrated their
understanding of our mission and have consistently given of
themselves in all out efforts to get the job done professionally.
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