REMARKS ON THE STATE OF THE OFFICE - JUNE 1989

• Document Type: CREST
• Collection: General CIA Records
• Document Number (FOIA) /ESDN (CREST): CIA-RDP94-00896R000200120003-0
• Release Decision: RIPPUB
• Original Classification: S
• Document Page Count: 24
• Document Creation Date: December 27, 2016
• Document Release Date: August 5, 2013
• Sequence Number: 3
• Publication Date: June 14, 1989
• Content Type: MISC

Declassified in Part - Sanitized Copy Approved for Release 2013/08/05: CIA-RDP94-00896R000200120003-0
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OFFICE OF LOGISTICS
REMARKS ON THE STATE OF THE OFFICE - JUNE 1989
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-re.KET
O WELCOMING REMARKS
COMMENTS ON THE FILM "THIS IS OL"
INTRODUCTION
AT THE OL CONFERENCE LAST YEAR, WE LOOKED INTO
THE FUTURE AND MADE SOME OBSERVATIONS:
o THE YEAR WOULD BE ONE OF TRANSITION, FROM A
HIGH PEAK OF ACTIVITY TO ONE OF CONSOLIDATION,
PRIMARILY BECAUSE OF THE DECLINE IN
ASSISTANCE.
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a
o THE REORGANIZATION WOULD HAVE A BROAD IMPACT
ON THE WAY OL DOES BUSINESS, AFFECTING ALL OF
US.
o SPACE MANAGEMENT, ESPECIALLY THE MOVE INTO
THE NEW HEADQUARTERS BUILDING AND RENOVATING
THE OLD, WOULD CONTINUE TO OCCUPY A LARGE
AMOUNT OF OUR THINKING FOR YEARS TO COME.
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SEUKE I
o WE WOULD CONTINUE OUR EMPHASIS ON IMPROVING
SERVICE TO OUR CUSTOMERS.
o OFFICE-WIDE ADP APPLICATIONS WOULD CONTINUE AS
A MAJOR GOAL FOR THE OFFICE.
o AND FINALLY, WHAT EFFECT ALL THIS WOULD HAVE ON
OUR RESOURCES, HUMAN AND OTHERWISE.
TODAY, I'D LIKE TO LOOK AT THE PAST YEAR IN LIGHT OF
THESE EXPECTATIONS, HIGHLIGHT SOME OF OUR
ACCOMPLISHMENTS, DISCUSS A FEW DISAPPOINTMENTS, AND
AGAIN TAKE A LOOK INTO THE CRYSTAL BALL AND SEE WHAT
WE CAN EXPECT IN THE FUTURE.
HOW ACCURATE WERE OUR PREDICTIONS?
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L) SECRET LI
? TRUE TO EXPECTATIONS, IT HAS BEEN A YEAR OF
25X1 TRANSITION: ACTIVITY THAT
OCCUPIED SO MUCH OF OL'S THINKING AND EFFORT APPEARS
TO BE BEHIND US. YET THE EXPECTED SLACKING OFF IN
SUPPORT ACTIVITY HASN'T OCCURRED, AND SUPPLY GROUP
CONTINUES TO SET RECORDS FOR HANDLING MATERIEL. IN
FACT IN DECEMBER LAST YEAR THEY HAD THEIR BIGGEST
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MONTH EVER.
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SEUHE I
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? THE REORGANIZATION IS SUBSTANTIALLY COMPLETE.
HOWEVER, I'M NOT CONVINCED THAT WE HAVE DONE ALL WE
CAN TO EFFECT THE DESIRED CHANGES. WE STILL NEED TO
CONCENTRATE ON ELIMINATING SOME OF THE BUREAUCRATIC
ROADBLOCKS THAT THE REORGANIZATION WAS INTENDED TO
ACCOMPLISH. THIS CAN ONLY BE ACHIEVED THROUGH AN
AWARENESS BY EACH OF US ABOUT WHY WE DO THINGS A
CERTAIN WAY AND HOW WE CAN DO IT MORE QUICKLY AND
BETTER.
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LI SEUKE I LI
? THE NEW BUILDING: MUCH OF THE MOVE IS BEHIND US.
RIGHT NOW ITS ABOUT 70% COMPLETE. ALTHOUGH
PROGRESS HAS BEEN SLOWER THAN WE ALL THOUGHT, OR
PERHAPS HOPED, WE EXPECT THE "BIG MOVE" TO BE
COMPLETED EARLY IN THE SPRING (ASIDE TO FMG: "DID YOU
HEAR THAT, 999997") MEANWHILE, WE HAVE MADE A GOOD
START ON RENOVATING THE ORIGINAL BUILDING, A TASK THAT
WILL TAKE FIVE MORE YEARS.
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Li SECA-1E I
? OTHER ASPECTS OF SPACE MANAGEMENT, HOWEVER,
ARE NOT SO ROSY. WE HAD EXPECTED BY NOW TO BE FIRMLY
COMMITTED TO DEVELOPING AS A MAJOR
CIA COMPLEX. YOU WILL RECALL THAT WE HAD PLANS, AND
HAD RECEIVED APPROVAL FROM CONGRESS, TO DOUBLE THE
SIZE OF BY 1993. BUT RECENTLY, WE HAVE
ENCOUNTERED PROBLEMS WITH THE DEVELOPER, AND IT
LOOKS LIKE RESTON WILL NOT BE THE "SECOND HOME" WE
HAD HOPED FOR. AND, ALTHOUGH WE HAVE BEEN EXPLORING
ALTERNATIVES, TO DATE, WE HAVE NOTHING DEFINITE.
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L.) SECRET LI
0 ? CUSTOMER SERVICE: I THINK IT'S IMPROVED
CONSIDERABLY OVER THE PAST YEAR. BUT THIS IS A
DIFFICULT THING TO MEASURE AND PERHAPS IT'S TIME TO
ASK OUR CUSTOMERS THROUGHOUT THE AGENCY FOR THEIR
OPINION ON HOW WE'RE DOING. WE ARE STILL SEEING SOME
INNOVATIVE APPROACHES BY OL PEOPLE AND COMPONENTS.
WE NEED TO CONTINUE OUR EFFORTS IN THIS AREA.
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Lei SECRET
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? WE HAVE MADE PROGRESS IN AUTOMATING OL
OPERATIONS, WITH, HOWEVER, ONE MINOR DISAPPOINTMENT.
MUCH OF THE CLAS PROJECT HAS BEEN SUCCESSFULLY
BROUGHT ON-LINE, BUT THERE REMAIN PROBLEMS IN
COMPLETING THE PROJECT. YET WE HAVE MADE STRIDES IN
AUTOMATING OUR CONTRACT WORK AND INSTITUTING AN
OFFICE AUTOMATION NETWORK
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cj SECRET
SOME HIGHLIGHTS OF THE YEAR
FACILITIES MANAGEMENT
? THE "BIG MOVE."
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WE'VE MOVED OVER
TAFFERS INTO NHB IN THE
PAST YEAR, PLUS 3
BIG
COMPUTER
CENTER MOVES.
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STILL HAVE ABOUT
EMPLOYEES TO GO
? BACKFILL PROGRAM:
A BIG JOB, LOT OF MOVING TO TEMPORARY QUARTERS
TO ACCOMODATE CONSTRUCTION. 150,000 FEET
REDONE OR IN PROCESS. TOTAL WILL BE 840,000 FEET,
MOST OF THE ORIGINAL BUILDING.
TROUBLE CALLS:
IN FY TO DATE THIS YEAR (8+ MONTHS), 6,700
CALLS. LAST YEAR, IT WAS NEARLY 15,000. LOOKS LIKE
A 40% REDUCTION.
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L.) SECRET LI
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? CAFETERIA EXPANSION:
PHASE I WAS COMPLETED IN MARCH --- ADDED 200
SEATS AND A NEW SERVING LINE
PHASES II AND III WILL BE COMPLETE IN THE FALL. WILL
ADD A FAST FOOD COURT, WITH SEVEN SERVING
AREAS AND 440 SEATS, AND ENCLOSE TWO
COURTYARDS TO ADD 550 NEW SEATS. TOTAL OF 1200
MORE SEATS
? JOGGING TRACK:
OVER 6,000 FEET, SHOULD BE READY IN THE FALL
? PARKING LOT EXPANSION:
ALMOST READY. WILL ADD 1,200 SPACES. SHOULD
HELP A LOT. IT'S A LONG WALK, BUT WE ALL NEED IT!
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L.) SECA-1E I
o SUPPLY GROUP
? FLYING SQUAD:
25X1 NOWnMEMBERS. EXPECT TO HANDLE MORE THAN
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ASSIGNMENTS THIS YEAR.
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SEUHE I
0 PRINTING AND PHOTOGRAPHY
o PUBLICATIONS:
PRESIDENTIAL TRANSITION PAPERS --70 PAGES, 33
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MAPS, 69 GRAPHICS, 70 PHOTOS
WORLD FACT-BOOK: 25,000 COPIES
SUSPECTS
AGENCY PHONE DIRECTORY:
LEAF; ALREADY UPDATED
o PHOTOGRAPHY:
COPIES IN LOOSE
FOREIGN AND DOMESTIC, THEY COVER A LOT: "FROM
BUSH TO BUSHES".
ASSIGNMENTS INCREASED NEARLY 50%.
o VIDEO REPLICATION:
CAN COPY 200 TAPES SIMULTANEOUSLY (COMMENT)
NEARLY 9000 COPIED SO FAR THIS FY.
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L) SECRET
O PROCUREMENT
? TOTAL FOR AGENCY:
25X1 THIRD LARGEST CIVILIAN AGENCY. DOWN
A LITTLE FROM LAST YEAR
? INTEGRITY IN PROCUREMENT:
A BIG ISSUE AFTER THE PROBLEMS AT DOD. CIA IS
CLEAN. NEW LAW IN JULY; IF YOU'VE BEEN INVOLVED
IN CONTRACTING, THE RESTRICTIONS ON FUTURE
EMPLOYMENT ARE GREAT. VERY STRICT. BAIL OUT
NOW!!!
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U SECRET
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ADP
o THE CLAS PROJECT: BILL OF MATERIAL AND INVENTORY
PACKAGES IN PLACE
o PROTOTYPE LOCAL AREA NETWORK (LAN) INSTALLED.
STANDARDIZES CONTRACT PRODUCTION PROCESS
o OL OFFICE AUTOMATION CONNECT TO
MAINFRAME WITHOUT ADDITIONAL WORKSTATIONS)
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L) SECRET
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PERSONNEL ISSUES
o POLICIES:
NO QUARREL WITH WHAT WE'RE DOING
o CAREER BOARDS:
EMPHASIZE IMPORTANCE - YOU SUPPORT THEM
o PERSONNEL STATISTICS:
PROMOTIONS:
A LITTLE LESS THAN LAST YEAR)
25X1 AWARDS: OR A TOTAL VALUE OF $240,000 (MORE
THAN LAST YEAR - AND ABOUT $700 PER AWARD).
OVER 300K BUDGETED FOR THIS YEAR
25X1 NEW HIRES:
IN FY 88
RECRUITMENT CONTINUES TO PRESENT PROBLEMS.
OUR SECRETARIAL STAFF IS SEVERELY DEPLETED
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? L) SECRET
? NEW ASSIGNMENTS TO KEY POSITIONS:
ME AS D/L
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DD/L
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EX OFF OF LOGS
C/FMG
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C/SUPPLY
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(A LAWYER!),
C/CSG
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FROM
MANAGEMENT STAFF TO RPO
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FROM RPO TO INDUSTRIAL COLLEGE
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Li SEUKE I
NON-HUMAN RESOURCES--$$$$$
? PERSONAL SERVICES:
NOW 27% OF OL BUDGET - UP FROM 22% IN '87. MEANS
SOMETHING HAS TO GIVE. SINCE SPACE IS RELATIVELY
CONSTANT, AND A BIG CHUNK OF THE BUDGET, ITS
GOT TO COME OUT OF CONTRACT FUNDS, TRAVEL, ETC.
OVERTIME IS A PROBLEM. WE HAVE A GOAL TO
REDUCE OVERTIME BY 15% IN FY89. SO FAR, WE'VE
ACHIEVED 14%.
ALSO, CONGRESS WILL ONLY PAY 2% OF NEXT YEAR'S
PAY RAISE, BUT THEY'LL PROBABLY VOTE 3% OR
MORE. MEANS WE'LL HAVE TO PAY EXCESS OUT OF
CURRENT FUNDING LEVELS.
BUT, NOT TO WORRY! THERE WILL BE NO PERSONNEL
REDUCTIONS. WE WILL HAVE THE RESOURCES TO DO
THE JOB EXPECTED OF US FOR THE FORSEEABLE
FUTURE. HOWEVER, WE ARE NOT GOING TO GET
ADDITIONAL PEOPLE, AT LEAST THROUGH FISCAL 92.
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U) SEUHE I
GOALS AND OBJECTIVES
o RESTATE EMPHASIS ON SERVICE TO OUR CUSTOMERS -
NO BACKSLIDING!
o IMPROVE COMMUNICATIONS WITHIN THE
ORGANIZATION AND WITH OTHERS OUTSIDE. DON'T CONFUSE
FORMAL COMMUNICATION WITH REAL COMMUNICATIONS -
GOT TO LEARN TO LISTEN AND TO TALK TO PEOPLE AND MAKE
SURE THEY HEAR
0 ? BE LESS BUREAUCRATIC, MORE PRAGMATIC. LOOK FOR
WAYS TO BE PROACTIVE, NOT REACTIVE
o NEED TO REVIEW REORGANIZATION - IS IT COMPLETE?
WHAT CAN WE DO TO MAKE IT MORE EFFECTIVE?
o MBO'S - LIKE TO TAKE A HARD LOOK AT OBJECTIVES
NEXT YEAR. NEED SOME REVISION AND REFOCUSING.
SHOULD BE DIRECTED MORE AT ACCOMPLISHING THE OFFICE
AND GROUP/STAFF MISSIONS, NOT ISOLATED PROJECTS. BUT
THEY ARE HERE TO STAY
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SEUHE I
0
A LOOK INTO THE FUTURE
o AFTER THE ACTIVITY OF THE PAST YEAR OR TWO,
WE'RE ON A MORE STEADY COURSE. BUT CAN NEVER
TELL WERE ACTION WILL POP UP NEXT.
o SPACE ISSUES: WILL FINISH THE NHB MOVE BY THIS
TIME NEXT YEAR. (WILL OL OFFICES BE MOVING?)
RENOVATION OF OHB WILL CONTINUE TO CAUSE
DISRUPTION.
O WE WILL HAVE TO RETHINK A LOT OF SPACE
DECISIONS WE THOUGHT WERE BEHIND US. NOW LOOKING
FOR SPACE FARTHER OUT. REMAINS A POSSIBILITY,
BUT THERE MAY BE SOME RESISTANCE THERE. IS THERE A
WEST VIRGINIA IN OUR FUTURE?
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SEUKE I
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? AUTOMATION: CONTINUED COMMITMENT. KEY TO
SAVING $$$. IN THE NEXT YEAR WE EXPECT:
THE FUNDS CONTROL PART OF CLAS TO BE INSTALLED
COMPLETE THE OL OFFICE AUTOMATION NETWORK
COMPLETE THE LOCAL AREA NETWORK
INCLUDE BARCODING
hro
? DOING MORE WITH LESS. AN OLD CLICHE, BUT TRUE,
NEVERTHELESS. ALTHOUGH WE TALK ABOUT THINGS
SLOWING DOWN, THEY NEVER REALLY DO.
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kj bIzUNLI
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A WORD OR TWO ABOUT THE CONFERENCE
oMOVEI THIS YEAR. WILL HAVE TWO SESSIONS,
DOUBLING ATTENDANCE. BETTER FACILITIES ?/10RE
OVERNIGHTS. AND ITS A CHANGE OF SCENE. SHOULD BE A
GOOD GET-TOGETHER
o SORRY WE ALL CAN'T BE THERE. WE HAVE A GOOD
PROGRAM PLANNED (GIVE SOME DETAILS)
CONCLUDING REMARKS
o THANKS FOR YOUR TIME
o THANKS FOR YOU SUPPORT AND FRIENDSHIP
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