SIGNIFICANT ACCOMPLISHMENTS FOR ANNUAL REPORT

• Document Type: CREST
• Collection: General CIA Records
• Document Number (FOIA) /ESDN (CREST): CIA-RDP94-00896R000200060004-6
• Release Decision: RIPPUB
• Original Classification: S
• Document Page Count: 8
• Document Creation Date: December 27, 2016
• Document Release Date: August 9, 2013
• Sequence Number: 4
• Publication Date: April 7, 1989
• Content Type: MEMO

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ROUTING AND RECORD SHEET
SUBJECT: (Optional)
'STAT
Significant Accomplishments for Annual Report
Chief, Printing & Photography Group,
158 P&P .
STAT
EXTENSION
OL
NO.
OL 11012-89
TO: (Officer designation, room number, and
building)
DATE
DATE
RECEIVED
FORWARDED
OFFICER'S
INITIALS
18 April 1989
COMMENTS (Number each comment to show from whom
to whom. Draw a line across column after each comment.)
!. Chief, Planning Staff, 0_,
STAT
2.
ILLEGIB
3.
4.
10.
12.
13.
14.
15.
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OL 11012-89
7 April 1989
MEMORANDUM FOR: Chief, Planning Staff, OL
STAT FROM:
SUBJECT:
REFERENCE:
Chief, Printing and Photography Group, OL
Significant Accomplishments for Annual Report
Memo for C/P&PG/OL fm C/PS/OL, dtd 8Mar89; SUBJECT:
Text and Graphics for OL Annual Report, OL 4022-89
1. In accordance with your request for a list of significant
accomplishments for inclusion in the OL Annual Report, the Printing
and Photography Group (P&PG) has reviewed this time period and
selected the following items for submission:
UNIT CITATIONS
The Printing and Photography Group (P&PG) was honored with two
Meritorious Unit Citations during this year. The first citation was
presented to P&PG in recognition of the professional skill utilized
in producing time-critical printing requirements and enthusiastic
support to the OL Flying Squad. In this latter capacity, P&PG
employees served with distinction throughout the world, in job tasks
outside their respective tradecrafts, to meet exceptional production
demands in support of OL. The second citation was presented on
behalf of the Foreign Broadcast Information Service (FBIS) in
recognition of the exceptional efforts of P&PG personnel at the
Reston Complex. These efforts resulted in the successful transition
and operation of the Automated FBIS System (AFS), unclassified
segment, which forms the cornerstone of the FBIS modernization
effort.
PUBLICATIONS
Printing and Photography Group (P&PG) completed the printing of
the unclassified version of the World Factbook in June 1988. This
version contained 300 pages of text, 13 full color maps and required
the printing of 25,102 copies which utilized almost 52,000 pounds of
paper. This amount of paper is roughly equivalent to 189 miles,
enough to reach from Washington D.C. to Pittsburgh, Pennsylvania.
These books were bound by a commercial binder. The classified
version consisted of 110 pages and 7,000 copies.
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Other significant publications which were printed by the
Printing and Photography Group this year included:
1) the new Agency Telephone Directory for the Directorate of
STAT Administration, Office of Information Technology. The copies
of the new directory feature a 3-ring binder housing and a full
color cover; 2) the 14 volume Congressional Budget Justification
Books (CBJB) series for the Intelligence Community Staff (ICS);
3) the Yearly Accident and Analysis Report For Fiscal Year 1988 for
the Directorate of Administration, Office of Medical Services; 4) a
National Intelligence Estimate Nuclear Conflict Through the Late
1990's publication, a National Academy of Public Administration
publication entitled The Intelligence Workforce For The 1990's:
A Review of Personnel and Compensation Systems to Meet Current and
Future Missions and the President Elect Transition Papers Update
brochure for the Directorate of Intelligence, Current Production and
Analytical Support, and 4) the 1991 Program Call for the Director
of Central Intelligence, Office of the Comptroller.
STAT
STAT
STAT
ASSISTANCE TO DIRECTORATE OF OPERATIONS, EAST ASIA DIVISION
(P&PG)
East
During this
has responded to
Asia Division (DO/EA)
past year, the Printing and Photography Group
three requests from Directorate of Operations,
The
third request
of developing
capabilities
support
involved a site survey to determine
television and videotape production
in country. P&PG is currently
to all requests.
the feasibility
and replication
providing continuing
SUPPORT TO FBIS
This year, the Printing and Photography Group responded to a
Directorate of Science and Technology, Foreign Broadcast Information
Service (DS&T/FBIS) request to augment support for text composition
of FBIS publications. As a resu t. three additional P&PG
compositors were assigned to the to occupy positions STAT
in support of the FBIS publication activity. Tnis increased the
total number of P&PG personnel assigned to FBIS, by 33 percent.
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P&PG AND CPAS AGREEMENT
The Printing and Photography Group and the Directorate of
Intelligence, Office of Current Production and Analytical Support
(DI/CPAS) initiated an agreement to combine the efforts of both
components to reduce the overall throughput time of CPAS
publications. Due to the implementation of this combined effort,
the average throughput time for Finished Intelligence publications
has been reduced by 55 percent, from 22 to ten days.
COPIER ACTIVITY
In September 1988, the Printing and Photography Group initiated
an enhanced Agency Copier Management Program (ACMP) to provide total
support to copier users in the Washington Metropolitan area. The
ACMP combines the former activities of several OL components under a
single component, establishes a customer service representative
position and incorporates portable barcode technology to create a
complete Copier Program. The results of this enhanced ACMP are
improved efficiency, responsiveness and support to Agency copier
use.
Following the September (FY-88) implementation of the enhanced
Agency Copier Management Program, P&PG implemented an Agency-wide
copier supply program. This program insures that copier supplies
are kept restocked at all copier sites and paper is restocked at
local supply rooms. A single telephone number provides all program
information and services.
Severe budgetary limitations had placed the Agency Copier
Management Program in a situation where it could no longer satisfy
requests for copiers, making it appear non-responsive to the needs
of customers. P&PG prepared several documents for the Comptroller
stating the situation that had developed, and offering a solution to
this dilemma. This solution would assess each Agency component an
amount to satisfy their existing requests for copiers and useage of
the current copier budget. These monies would establish a copier
replacement program. The result of this effort is that the Copier
Management Program has received an additional 750 thousand dollars
in FY-88 and $1.2 million in FY-89 to enable the program to continue
to be a viable cost effective entity responsive to Agency
requirements.
Members of the Copier Management Program (CMP) met with
representatives of the Office of Logistics, Agency Contracts Group
(OL/ACG), Office of Finance, Accounts Payable Operations Group
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(OP/APOG) and Xerox Corporation to review a billing error. Xerox
acknowledged an error in which they billed the Agency for $58,945.87
to be paid out of FY-87 contracts. Based on the information that
was presented at this meeting, Xerox agreed to nullify the invoicing
error.
In June, the Printing and Photography Group (P&PG) placed a
Canon Color Laser Copier into service in the Photography Branch.
This device has been nothing short of phenomenal. Not only has the
color copier allowed the Group to offer an expedited turn around for
its customers, but it has also eased the priority workload of the
Color Section in producing photographic prints. The Canon copier
generated more than 6,000 prints in its first four weeks of
operation for customers from all Agency components and the
Intelligence Community. Some products have been delivered to the
White House.
SUPPORT TO CT PROGRAM
In March, an exercise for the Directorate of Administration,
Career Trainee Operations Course was conducted by the Printing and
Photography Group. The objective of the exercise was the production
of a printed and bound report containing articles written by the
CT's. These articles were formatted in the President's Daily Brief
(PDB) style and composed by the students using the P&PG typesetting
system. The CT's performed the layout function and imposition of
text and pictures as well as the actual printing and binding of
reports utilizing the six color press. Time constraints on articles
and rush conditions similar to those experienced during the
production of the true PDB were created for the CT's. The program
was considered to be a success and resulted in the publication of an
attractive document.
SPECIAL EVENT SUPPORT
The Printing and Photography Group continues to provide
photographic, film and videotape coverage of numerous Agency
ceremonies and special occasions. Noteworthy among this year's
projects were the motion picture and television coverage of then
President-elect Bush's "Welcome Back" visit to the Agency and the
photographic coverage of the "Make a Wish Foundation" visit of two
terminally ill brothers to the Agency. It's interesting to note
that the Director of Central Intelligence, Security Staff, was so
impressed with the videotape coverage of President Bush's visit,
that it now uses copies of this tape to train security officers in
the proper techniques for VIP events.
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FLYING SQUAD
Printing and Photography Group (P&PG) continued to support the
STAT world-wide mission of the Office of Logistics in FY-88 by placing
STAT volunteer employees in domestic and overseas field locations.
P&PG employees continue to receive high marks in the performance of
these varied assignments which are made possible by the dedication
and unselfish performance of those left behind in fulfilling the
primary mission of P&PG. The accomplishments of the TDY personnel
are shared by the entire P&PG workforce.
CUSTOMER SERVICE CENTER
During this fiscal year, the Printing and Photography Group has
taken significant steps toward improving customer relations and
responsiveness. These improvements include: (1) planning and
implementing a P&PG Customer Service Center in the Original
Headquarters Building; (2) establishing a Customer Relations Task
Force composed of all levels of P&PG production and management
personnel; (3) selecting "high visibility" P&PG production and
management personnel to attend a national Printing Customer Services
Seminar in January 1989; (4) initiating an enhanced Agency Copier
Management Program (ACMP), administered through P&PG, which provides
"total" logistics support to copier users in the Washington
Metropolitan area; (5) establishing a Customer Service
Representative, within the ACMP, to eliminate many former customer
"chores" while ensuring continuing "total" support and providing
face-to-face access to ACMP support for copier users; and (6)
identifying funds, beginning with FY89, to share the cost, with the
requesting Agency component, of producing unclassified printed
material through outside printing companies when resources or time
constraints do not permit in-house production by P&PG.
In January, the Printing and Photography Group (P&PG) conducted
the first in a scheduled series of Customer Service Visitations with
the Directorate of Intelligence, Office of Information Resources
(DI/OIR). The purpose of the visitations is to enhance customer
service and communication between P&PG and its customers. To date,
P&PG has visited ten Agency components among the four Directorates.
FORMS REDUCTION
In concert with the Office of Logistics form reduction effort,
Printing and Photography Group redesigned the Form 70 (P&PG Printing
Requisition) so it could be utilized by customers of both the Main
Printing Plant and the Headquarters Bindery and Reprographic Center.
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This action also eliminated Form 70D (B&RC Requisition). In
addition, P&PG eliminated Form 2683 (Photography Outgoing Manifest)
and Form 1343 (Stock Cutting Order) because they were no longer used
for their intended purposes. As a result, P&PG eliminated a total
of three forms and contributed a 27% decrease in forms usage to the
OL-wide effort.
VIDEOTAPE REPLICATION CENTER
Videotape replication performed by the Printing and Photography
Group (P&PG) has shown a remarkably sharp rise in the past few
years. In order to meet this ever-increasing demand for
unclassified videotapes, P&PG opened its new Videotape Replication
Center in the Page Annex. This center has 200 recorders on-line,
and has tripled P&PG's replication capability. This center is
managed by one P&PG staff employee with WAE employees performing the
majority of the replication tasks. These WAE's are cleared only to
the Secret level, thereby significantly reducing the time required
to hire and clear employees to perform this unclassified videotape
replication.
INNOVATIONS
Speed and quality is the name of the game for the Printing and
Photography Group (P&PG) in meeting Agency-wide requirements. As a
result, P&PG is continually looking for newer and better ways to
improve production methods. For example, most Office of Protocol
requests have traditionally been processed as custom photo printing
jobs requiring time and labor consuming manual operations. As a
test, an automatic printer was modified to produce a one-inch border
only at the bottom of a horizontally-formatted print. This left
sufficient room for a caption or a signature usually required of
presentation photo prints. Protocol approved the new format and the
modification quickly helped expedite 75% of an existing backlog of
custom printing requests. The modification and new format continue
to result in a 50% reduction in throughput time and a 25% reduction
in materials cost. Another example was in response to a
time-consuming priority request from the Directorate of
Intelligence, Office of Current Production and Analytical Support to
duplicate 350+ photos. Running out of time to meet the deadline,
P&PG employees tried an experiment. The experiment was successful
and the resulting new production procedure not only helped meet a
priority deadline but also reduced the throughput time and reduced
materials costs by 50%. Both innovations have since been instituted
as standard production procedures.
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STAT
STAT
BAR CODE TECHNOLOGY
By analyzing the potential of current bar code technology, the
Printing & Photography Group has successfully implemented the use of
a portable bar coding system into its existing Management
Information System (MIS). By "wanding" job and production
information into a portable bar code reader for later upload to the
MIS mainframe, the need for labor-intensive manual inputting of this
information has been eliminated. As a result, the speed and
efficiency of producing job tracks or recording production
statistics has been greatly improved.
RENOVATIONS
In February, the Printing and Photography Group completed
renovations to portions of the Main Printing Plant. Renovations
included: (1) enlarging and refurbishing of the P&PG conference
room; (2) reconfiguring and refurbishing of the Plans, Programs and
Systems Staff; (3) reconfiguring and refurbishing of the Planning
Staff; (4) renovation of the P&PG cafeteria; and (5) painting of the
front office areas and main hallway.
OFFSITE CONFERENCE
In March, the Printing and Photography Group held an offsite
conference at Mt. Weather, the Federal Emergency Management Agency
(FEMA) conference facility. Thirty managers and employees attended
this conference. During the three days, all P&PG studies, projects
and objectives for 1989 were reviewed and discussions were held on
pertinent issues relating to P&PG. The Director of Logistics and
the Chief of Cartography, Design and Publishing Group, Office of
Current Production and Analytical Support were guest speakers at the
conference.
2. For additional information, please contact
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