NEW EMPLOYEES

• Document Type: CREST
• Collection: General CIA Records
• Document Number (FOIA) /ESDN (CREST): CIA-RDP91-00280R000300360011-0
• Release Decision: RIPPUB
• Original Classification: S
• Document Page Count: 7
• Document Creation Date: December 23, 2016
• Document Release Date: August 22, 2012
• Sequence Number: 11
• Publication Date: October 7, 1988
• Content Type: MISC

Declassified in Part - Sanitized Copy Approved for Release 2012/08/22 : CIA-RDP91-00280R000300360011-0
8.1914T
NNotes
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NEW EMPLOYEES
OL extends a warm welcome to our newest
employees:
Name Assigned to
External Buildings
Division/FMG
OIT Contracts Team
Mail and Courier Branch/FMG
Supply Officer Trainee
Mail and Courier Branch/FMG
Supply Assistant Trainee
We also welcome to Agency
Contracts Group, recently returned from an
overseas tour with her spouse, and
who joined the Security Staff from
ODE/Personnel.
OL REASSIGNMENTS
Name
Acaioned tn
SENIOR ASSIGNMENTS
The Director of Logistics is pleased to
25X1 announce the following senior officer
assignments:
Name
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Assigned to
Chief, ADP Staff
Chief, Planning Staff
(1Quotes
7 October 1988
WAGE GRADE
EXCHANGE PROGRAM
As part of the Office of Logistics (OL)
commitment to its employees, a new program
aimed at our Wage Grade employees was
initiated in November 1987. This program,
formally referred to as the "Wage Grade
Exchange Program," is limited to Wage Grade
employees with outstanding performance records
with OL. Its purpose is to provide challenging
assignments for the participants, as well as to
broaden their experience and skill level to the
benefit of both the employee and OL.
In August of this year, four wage grade
employees, two from Supply Division and two
from Facilities Management Division, concluded
nine-month rotational assignments, providing a
challenging and enriching experience for all. As
a result of its initial success, the program has
been expanded to include six employees to serve
a period of one year. The following wage grade
employees, nominated by the wage grade panels
and approved by the Logistics Career Board,
have been selected to participate in this program,
beginning 11 October:
from the Transportation
Management Branch will be assigned
to the Supply and Services Branch
supporting small office move requirements,
furniture deliveries, and ad hoc services requests.
will be reassigned from the
ions and Maintenance Branch (0
rftnerlo the Supply and Services Branch,
to assist in maintaining the external buildings
supply rooms.
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?,?..
also from O&M will be
assigned to the Motor Pool Branch, Services
Division/FMG, performing a myriad of duties to
include purchasing parts and maintaining
inventory records.
25X1 a mechanic from the
25X1 Motor Pool Branch, will serve in O&MBP7
assisting in Lot storage and secure property
disposal activities.
25X1 Chief of the Classified Disposal
Branch, Services Division/FMG, will be
25X1 assigned as a cargo expeditor and traffic
25X1 officer in the Transportation Management
Branch
25X1 will be reassigned from the
25X1 Supply and Services Branch t Materiel
Review Unit to assist in the resolution of
25X1 receiving discrepancies
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EXCEPTIONAL
ACCOMPLISHMENT AWARDS
ART EXHIBITS
A display of paintings and drawings entitled
"Physically Challenged Artists: Man, Woman
and Child," will be shown in the Heads uarters
Exhibit Hall 4 through 28 October
REPAIR WORK ON
TRASH CHUTES
Late in August, OL was advised that the trash
chutes in the North Tower, New Headquarters
Building (NHB), were out of order. On 26
September, the General Services Administration
brought in the contractor who originally installed
the trash chutes in order to render them
serviceable. It is anticipated that by 7 October
all repair work in the South Tower will be
completed and the chutes will be retested. Repair
work will then shift to the North Tower. In the
meantime, NHB occupants are bringing their
trash to the ground floor in the NHB where it is
picked up by the Services Division of Facilities
Management Group
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COMBINED FEDERAL CAMPAIGN
The Combined Federal Campaign is now in
full swing. Cards and pamphlets have been
distributed. This year's theme, "Someone is
waiting. . . for you to make a difference," is
nothing new for OL. We all know by now how
"One Individual Can Make a Difference!" Let's
have another outstanding year and top our goal.
For your information, listed below are the OL
key personnel for the '89 campaign:
If you have any questions, please contact the
25X1 above key personnel in your component
*******
WEST A PARKING EXPANSION
The West A Parking Lot expansion project got
underway on 1 October and should be completed
within a year. Security trailers are being moved
off the site and the contractor, Driggs,
Incorporated, is cleaning up construction debris
left behind by the New Building Project
contractors. The interior fence came down on
29 September and removal of "the dirt pile" will
25X1 commence 6 October
FAMILY DAY '88
The 1 October Family Day activities were a
great success, with a record breaking 5,600
visitors to the Headquarters Compound.
Approximately 540 visitors enjoyed the detailed
tour and colorful handouts provided by the
Printing and Photography Group. All that
walking around the beautifully manicured
grounds must have sparked a few appetites as
approximately 3,500 lunches were served in the
25X1 cafeteria.
OFFICE OF LOGISTICS
REORGANIZATION
The final chapter in the Office of Logistics
reorganization was completed with the
consolidation of the Facilities Management
Division and the absorption of Real Estate and
Construction Division into the Facilities
Management Group and the creation of the ADP
Staff and the Planning Staff. Effective 1 October
1988, there are now five functional management
groups?Agency Contracts Group;
Services Group; Facilities Management Group;
Printing and Photography Group; Supply Group.
All staffs have been placed under the Executive
Officer?ADP; B&F; Planning; P&TS?or
under the Procurement Executive?Procurement
Management and Security Staffs. Two major
project offices?Foreign Buildings Office and
?report directly to the
D/OL.
On 1 October, the newly constituted Logistics
Career Board (LCB) commenced activities. The
Board includes the D/OL, DD/OL, and the five
group chiefs. The LCB will continue to meet
weekly on career management issues.
The strategic goal of the reorganization has
been to establish a corporate and functional
management structure which will enable OL to
respond effectively and efficiently to the current
and future logistics needs of the Agency. The
overall structural reorganization is now
complete; the groups now assume responsibility
for implementing the reorganization in detail.
This will require the cooperation and effort of all
hands to make certain that OL remains true to
its reputation as a "Can Do" organization.
An organization table identifying all officers
at the group/division/staff level is attached.
QUOTE FOR THE WEEK
The winner sees a green near every trap?The
loser sees two or three sand traps near every
green . . .
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DEAR GARY . . .
YOUR AD HERE ****
Well, not your ad?But certainly your
question! The "Dear Gary" column was
introduced so inquisitive personnel could get
answers to substantive issues facing the Office of
Logistics and the Agency. Make this YOUR
office newsletter?send me your questions!
Mail to OL Notes & Quotes, c/o Dear Gary,
MAY I HELP YOU
Included in this week's Notes and Quotes is an
article taken from the October Reader's Digest
which illustrates the importance of good service
to customers.
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ONE INDIVIDUAL CAN MAKE A DIFFERENCE
The Director of Logistics extends a sincere "well done" to the following employees who, by their
outstanding performance, have not only received acknowledgment from OL customers but have helped
to enhance the "can-do" image of our office:
25X1 In a memorandum. dated 29 September 1988 Chief, LDA Administrative
25X1 Staff/DI, cited , from the Building Services Branch,
25X1 for the outstanding service they rendered to his office over the last several months. stated
that LDA tasked BSB for movers on countless occasions and in ite of the heavy demand, their
25X1 requirements were always met with complete satisfaction was especially grateful, knowing
that this was an extremely busy period when BSB was involved with various office moves to the new
building.
In a memorandum for the D/OL, dated 5 October 1988, the Director of Personnel commended those
OL employees from the Printing and Photography Group who lent their efforts to the printing and
distribution of OP's Guide to Pay, Allowances, and Awards. Over 250 printed pages were originated,
25X1 edited, typeset, assembled, and packaged in three segments for this publication noted
25X1 that of particular significance were the contributions by
25X1 in the Prepress Branch and those of in the Planning Staff.
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e and the Packing and Crating Sectior in a memorandum to Chief/SG, dated
30 September 1988. expressed his appreciation for the timely support and priority given to
his component's recent packing and crating request, stating that, without the dedication of these OL
employees, the equipment involved would not be on station to support the mission. He congratulates the
Packing and Crating Section for their enthusiastic and mission-oriented attitude in supporting his
office.
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Here's to that vanishing (alas!)
breed of Americans who practice
personalized, can-do service
Condensed from MINNEAPOLIS STAN TRIBUNE
JIM iti.ostmitta
INEVER collected autographs
from jazz singers, knuckleball-
ers or jugglers when I was a kid.
I thought I'd wait for somebody
supremely important to me. The
other day, I came very close to ask-
ing a service7station attendant in
Wayzata, Minn., for his autograph.
This guy matters, although I
don't think he has the flimsiest
awareness of it. He's one of the
vanishing breed of people in this
country still following those mossy
old creeds of personalized, can-do
attention.
Economics wizards insist that
we are in a new industrial revolu-
tion, and that the business of Amer-
ica is now "service." Wrong. The
business of America wed to be serv-
ice. Years ago you walked into a
store and somebody met you at the
door with a question: "May I help
you?" Today you walk into a store
and discover it has become the
missing-persons bureau.
I spent 20 minutes last week look-
ing for a shoe clerk. Determined? I
worked out a geometric system to
cover all 360 degrees of the compass,
dividing the floor into pie-shaped
wedges, in search of a clerk. Even-
tually I began suffering pangs of
loneliness and disorientation.
Then I spotted somebody who
seemed to blend into the environ-
ment, and asked if he could help
me. He said he doubted it. He was
trying to find someone to page his
lost five-year-old, and he said I
looked like the shoe derk. I know
there is a shoe clerk. He was proba-
bly fixing the computer that prints
out market studies analyzing why
people come to a shoe department.
Phantom salespeople are just
part of the problem. Store chains,
automation, self-service aisles and
those little screens that log your
account number have erased your
face and turned you into an intru-
sion on the system.
I called the billing office of a
local business a couple of days ago
to ask a simple question. I tried to
ask it four times. The billing repre-
sentative had a super-sophisticated
telephone system that permitted
her to put me on hold, answer other
calls, arrange calls in sequence?to
do everything, in fact, except an-
swer my question, or even hear it.
With each interruption she was gone
from three to four minutes. The last
time, I started to ask, "What makes
the other calls more important than
this one?" But I couldn't because I
was back on hold.
One of the most damnable ef-
fects of the computer tyranny is to
create a circle-the-wagons mental-
ity among otherwise sensible people
who are the computer's custodians.
If the computer can't handle the
problem, nothing can, and please
go away. Routinely you will get
eight reasons why what you are
asking is impossible. It's not in the
program. And so we quickly are
putting new slogans into the codes
of commerce. It used to be, "Let's
figure out a way we can do it."
Today it's more likely to be, "You've
got the wrong department."
But there's an Amoco station at
the junction of Highways 12 and
101 in Wayzata. I filled up my tank,
and a guy asked if I wanted him to
look under the hood. He said my oil
anclimy wiper fluid were great, and
then he asked if there was anything
else he could do. I went in to pay
and put four quarters in the soda
machine around back. Only one 50-
cent can came out. The guy walked
over to the machine, returned my
money, offered an apology and
asked if I wanted a free soda.
He said he appreciated the
business.
You take Bruce Sprinpteen's
autograph. I'll take this guy's.
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