A STUDY TO ASSIST THE DEPARTMENT OF STATE IN AN EVALUATION OF THE COMPENSATION SYSTEM OF THE UNITED STATES FOREIGN SERVICE

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CIA-RDP90-00530R000902240001-9
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RIFPUB
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K
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143
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December 23, 2016
Document Release Date: 
March 13, 2013
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1
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Publication Date: 
May 1, 1979
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REPORT
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Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 A. STUDY TO ASSIST THE DEPARTMENT OF STATE IN AN EVALUATION OF THE COMPENSATION SYSTEM . OF THE UNITED. STATES FOREIGN SERVICE VOLUME t 0 o Prepared for the Department of State Pursuant to. . Contract No, 1025-925135 By: ? Hay Associates 1100 Seventeenth Street, N.W. Suite 507 Washington, D.C. 20036 (202) 331-0430 May 1979 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 ? Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 TABLE OF CONTENTS/VOLUME Section page FOREWORD SUMMARY vi I. INTRODUCTION 1 II. HAY ASSOCIATES 6 III. APPROACH 9 A. Benchmark Sampling 9 1. Sampling Approach 9 2. Sampling Criteria 10 3. Compensation Analysis Sample 11 4. Linkage Analysis Sample 11 B. Job Content Documentation: 13 C. Position Evaluation Process 15 1. The Hay Guide Chart Method 15 ' 2. The Evaluation Committee 19 3. The Correlation Process 22 IV. OVERSEAS DIMENSION 24 V. LINKAGE ANALYSIS 28 A. Methodology 28 B. Quantitative Assessments of Linkages 29 1. Statistical Tests 29 2. Other Analyses of Relationships Between Pay Grades 30 C. Foreign Service Positions 32 1. Foreign Service Officer Pay Grades 32 2. Support Level Pay Grades 34 D. Federal Civil Service (GS) Positions 36 - i - Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved ForRelease2013/03/13 : CIA-RDP90-00530R000902240001-9 , Page E. Preliminary Analysis of Job Linkage Data 38 1. Inspection of FSO Linkage Data 38 2. Inspection of Support Level Linkage Data 39 3. Implications of Findings 39 F. Statistical Analyses of the Data 41 1. GS Professional/FSO Grades 41 2. GS Support LeveliFSS/FSRU Grades 43 G. Graphic Analysis of Relationships Between Foreign Service and GS Pay Systems 46 1. GS Professional/FSO Grades 46 2. GS/Foreign Service Support Level Grades 48 H. Summary of Findings 50 VI. DOMESTIC CASH COMPENSATION COMPARISONS 51 A. Methodology 51 1. Analysis of Salary Practices 51 2. Analysis of Compensation Comparability 57 B. Current Foreign Service Salary Policies .. 60 1. Overview 60 . 2. Support Level Base Salary Policy 67 3. Officer Level Base Salaro-, Policy 69 C. Support Level Base Salary Comparisons 71 1. General Schedule Support Level 71 2. Washington Metropolitan Area Nonexempt Salary Survey 74 3. Selected International Organizations 76 D. Officer Level Base Salary Comparison 78 1. General Schedule Professional Level 78 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 VII. E. DOMESTIC Page 2. American Business Exempt Level' Total Cash Compensation Comparison TOTAL REMUNERATION COMPARISONS ?78 82 : 84 A. Methodology 84 B. General Schedule Support Level 85 C. General Schedule Professional Level 87 D. American Business Exempt Level 89 VIII. OVERSEAS COMPENSATION COMPARISONS 92 A. Background 92 B. Comparison Group 94 C. Methodology 95 1. Overseas Allowances and Benefits 95 2. Assumptions 98 3. Basis of Comparison 99 4. Basis of Calculation 99 D. Overseas Allowances Policy Comparison 101 E. Overseas Base Compensation Comparison 103 F. Total Overseas Cash Compensation Comparison 106 G. Total Overseas Remuneration 108 IX. PROPOSED GRADE STRUCTURES 111 A. Background 111 B. Option No. 1: 10-Grade System 113 C. Option No. 2: 9-Grade System 119 X. FINDINGS AND PROPOSALS 123 A. Background 123 -111- Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 B. Linkage and Cash Compensation Findings 126 1. Linkage Analysis 126 2. Domestic Cash Compensation Analysis 127 C. Domestic Total Remuneration Findings 130 D. Overseas Compensation Findings 131 E. Proposed Grade Structure Findings 132 ,IIII,OPPWBOIIMOMMIRMIP00000111.M.mmOmmwoMiMi. APPENDIX/VOLUME II A. Hay Capabilities B. Sampling Analyses C. Hay Guide Chart Method of Job Evaluation D. State Department Guide Charts E. Profiling: "Why Down is Beautiful" (Hay M&M, No. 235) F. Foreign Service Evaluations G. State Department Paper Addressing the "Overseas Dimension" H. 1978 Hay Nonexempt Survey Participant List I. 1978 Hay Cash Compensation/Noncash Compensation Participant List J. May Cash Equivalent Benefit Values Method K. Summary of Foreign Service, General Schedule, American Business and Selected Multinationals' Benefits L. Summary Description of Foreign Service and Private Sector Overseas Benefits and Allowances M. Estimated Foreign Service Family Size Calculations N. References -iv-- Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 FOREWORD This study was initiated by the Department of State and carried out by Hay Associates pursuant to Contract No. 1025-925135 under the aegis of the Office of the Director General of the Foreign Service. The project was directed by the Washington Office of Hay Associates between January and May 1979; and the members of the Hay Project Team are as follows: Mr. David J. Wimer, General Manager, Hay/Washington, Officer-in-Charge Mr. Gregori Lebedev, Principal, Hay/Washington, Project Director Mr. Jack S. Blocker, Senior Principal, Hay/Washington, Dr. Allan H. Fisher, Jr., Senior Consultant, Hay/Washington Mr. Thomas M. Gregg, Associate, Hay/Washington Mr. Michel F. Guay, Principal, Hay/Washington Mr. Timothy S. Helsing, Research Assistant, Hay/Washington Mr. Norman Lange, Partner, Hay/Philadelphia Ms: Mary Riley, Principal, Hay/Washington Mr. J. Alan Riordan, Partner, Hay/Philadelphia Mr. Abram Zwany, Associate, Hay/Washington Special note is taken of the expert counsel and assistance rendered by Mr. Charles G. Van Horn, Senior General Partner (Retired), Hay/Philadelphia, and Mr. Henry C. Rickard, Special International Consultant, Hay/Philadelphia. The assistance of Mr. Robert S. Gershenson, Deputy Assistant Secretary of State for Personnel, and Mr. Jack E. Melton, Director of Position and Pay Management (PER/PPM) was instrumental in the performance of the study. Particular assistance was also provided by Mr. Robert R. West, PER/PPM, and by a number of others at the Department of State. Declassified and and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 SUMMARY The management consulting firm of Hay Associates was retained by the Department of State to assist with its response to a number of internal and external personnel management considerations which directly impact upon the Foreign Service of the United States. A central element of any such examina- tion is the clear intent of the Pay Comparability Act of 1970: ? Foreign Service work, i.e., job content, should be defined; ? Foreign Service pay should relate to levels of work; ? Foreign Service levels of pay and work should be, respectively, comparable to that of the private sector; and ? Foreign Service pay levels should be interrelated with the Federal (GS) pay system. The results of such assessments would provide meaningful data and insights which the Department could, as appropriate, translate into constructive responses to the Congress, the Executive, and the Service itself. To this end, the consultants were requested to undertake four primary objectives: ? Employ Hay Job Evaluation techniques to determine the relative job content of selected Foreign Service positions, domestic and overseas, and the relationship of Foreign Service work and pay, both within the Department and to other external employers, including the U.S. Civil Service. ? Utilize Hay's extensive data bases to determine the comparability and competitiveness of Foreign Service compensation (base salary, benefits, and overseas allowances) to that of the General Schedule, the domestic private sector, and 13 selected U.S. multinational corporations with expatriate employees. ? Apply Linkage Analysis statistical techniques to selectively test relationships between the Foreign Service and General Schedule pay/grade classification systems on the basis of evaluated job content. Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 O Utilize the findings from the e analysis and compensa- tion comparisons to examine t e multiple Foreign Service grade systems and propose alternatives, as appropriate. As Hay undertook each of the foregoing, it consistently introduced three elements which, in the consultants' opinion, were critical to the quality and utility of the end results: ? Sensitivity to the uniqueness of the Foreign Service; ? Concern for the quality of data gathering, analysis, and presentation; and the ?,Involvement of Departmental personnel in all phases. It is clear to any observer that the Department of State is a cadre of individuals carrying out a unique purpose -- the Foreign Service is the only element of the Federal establishment charged with the development and imple- mentation of U.S. foreign policy on a daily basis. Equally apparent is the special mission and nature of the Foreign Service vis-a-vis the rest of the Federal establishment, and the consequential fact that the Department's personnel management environment has characteristics, objectives and problems necessarily unlike other governmental entities: the integration of the rank- in-person concept with compensation and classification systems; the ever-changing elements of expatriate compensation; the problems associated with the high mobility and rotational timetables; the conal system; the mix of personnel classified and paid under a variety of different systems and scales; and the circumstandes attendant to living and working in various overseas environments. Necessary preconditions to linkage analyses, compensation comparisons, and grade structure development are carefully implemented statistical procedures and job evaluation techniques. Working closely with Department personnel, the consultants designed a statistical sampling approach which resulted in the identi fication of 119 positions representative of the Foreign Service domestically and overseas. Similarly, the consultants, in concert with a committee of Foreign Service employees, evaluated the job content of each of the 119 positions through the use of the Hay Guide Chart-Profile Method. This multi-stage job measurement process resulted in a quantitative assessment, expressed in points, of each Foreign Service position which, in turn, served as the foundation for the several analyses which would follow. Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Linkage analysis is a statistical process used to establish the relative degree of difficulty of jobs in the pay grades of different classification systems. This technique was employed to determine the comparability between positions in the Foreign Service and Federal Civil Service at selected pay grades. Among its several findings, this process identified three significant links -- FSO-1 to G5-18; FSO-3 to GS-15; and FSO-6 to GS-11. Analysis of several FSS grades revealed statistical anomolies suggesting historic classi- -- fication irregularities. This is not a surprising condition when it is recognized that up to about a year and .a half ago, Departmental classification responsibilities were decentralized to each bureau. The consultants suggest that proper classification is critical, especially in a rank-in-person system which necessitates the very careful administration of the assignments process, but it must also be recognized that unsuitable conditions, permitted over time, unfortunately cannot be instantly corrected. In general, the results established the existence of internal relationships sufficient to undertake, at least preliminarily, the internal integration of the two principal Foreign Service classification/grade systems. Utilizing the Hay private and public sector data bases, the consultants were also able to assess the competitiveness or comparability of Foreign Service compensation. In order to meaningfully equte the Department to appropriate markets and sectors, the Foreign Service was examined at two levels Support and Officer. In terms of base salary, the Support Level is slightly but consistently ahead of the General Schedule, and consistently competitive against the private sector. Such a competitive posture in the private sector is clearly desirable; but the findings also revealed certain features, e.g., overseas service, strenuous entrance requirements, etc., which legitimately distinguish the Foreign Service Support Level from its traditional counterparts. These unique features should not be ignored when drawing conclusions with respect to compensation. At the Officer Level, the lower segment of the Foreign Service salary policy is competitively positioned against both the GS and U.S. private sector; however, the mid-level policy is less competitive against both survey groups. The salary ceiling simila y impacts upon the Foreign Service and General Schedule; but its effect ?s clearly depicted in the American Business compari- son where the most senior levels of the Foreign Service are competitively Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 disadvantaged. The comparison of total cash compensation (the addition of bonus payments to base salary in the private sector) revealed the Officer Level policy to be slightly less competitive than it was in the base-to-base examination. In terms of domestic total remuneration (base salary plus benefits), the Foreign Service benefits program is slightly above that of the Federal Civil Service because of the difference in pension systems. This results in a Support Level policy which is consistently higher than the Civil Service and an Officer Level posture which is competitive except at the mid-level where it continues to appear below the General Schedule. To assess the comparability of Foreign Service overseas compensation, the consultants, in consultation with the Department's Allowances Staff, presented a carefully constructed comparison with selected U.S. multinational companies. Overall, the overseas allowances and benefits typically provided by the Foreign Service are quite comparable to those provided by the U.S. multinationals except at the more senior levels where the Foreign Service is less competitive due to the salary ceiling. Although the higher housing (quarters) allowance and paid time-off for home leave provided by the Foreign Service almost balances the overseas premium (inducement) available only in the private sector, the consultants suggest that the Department review and consider, the appropriateness of increasing the quarters allowances at the Foreign Service levels affected by the salary cap. The final project phase entailed the utilization of linkage and compen- sation findings, in conjunction with the consultants' experience, to examine the feasibility of restructuring the multiple Foreign Service grade systems. The consultants statistically and empirically tested the suitability of a great many approaches in the context of a number of essential criteria: ? Structural compatibility with the General Schedule should be sought. ? Transitional cost consequences should be minimized. ? Personnel inequities or dislocations should be avoided. ? Rank-in-person flexibility should be maintained. Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 ? The special needs and unique circumstances of Foreign Service employment should be recognized. ? The relationship of the Agency for International Development (AID) and the International Communications Agency (ICA) to any new Foreign Service grade structure (and thus to the General Schedule) must be established by similar methodologies independently employed. The consultants concluded that a single Foreign Service classification system/grade structure most appropriately accommodated the foregoing. However, the process of integrating technical considerations with established criteria is complex; and to this point the consultants emphasized three concerns: ? All conscious and unconscious personnel practices, under- standably marked with inconsistencies and exceptions accumulated over more than 30 years, cannot be immediately remedied; ? The sampling of Foreign Service positions, designed and under- taken for other purposes, permitted only tentative propositions; and ? There. is no one correct solution -- a number of different approaches may validly regpond to the Department's needs, although in different ways. Building upon these considerations, the consultants proposed two optional grade structures -- a ten (10) grade system and a nine (9) grade system. Each, in slightly different ways, seeks to repond to the established criteria and recognize certain inherent characteristics of the Foreign Service in a responsible and realistic fashion. Declassified and and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 T_ INTRODUCTION Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 This study was initiated by the Department to assist with itsresponse to a number of internal and external personnel management considerations which directly impact upon the Foreign Service. Three separate circum- stances came together to create an opportunity for the Department to address the interrelated and complex issues relating to the Foreign Service Compen- sation system: the Congress, through the FY 1979 State Department Authori- zation Bill, directed the Department to review and evaluate the suitability of the current Foreign Service Compensation System; the enactment of the Civil Service Reform Act in October 1978 dramatically altered, both struc- turally and procedurally, the Federal Civil Service and, by extension appeared likely to have considerable, if not well-defined,' impact upon the U.S. Foreign Service; and, the Department decided to address basic and structural human resource management deficiencies in the Foreign Service the remedy for which lay, only in substantial revision of the Foreign Service Act. The significance of these initiatives to the Foreign Service is obvious; but central to any meaningful response is the legislative intent of Section 5301 of Title 5, United States Code -- the Pay Comparability Act of 1970. The essence of this statutory enactment is that, within the Federal Statu- tory Pay System, which includes the Foreign Service, (a) there is equal pay for substantially equal work; (b) pay distinctions be maintained in keeping with work and performance distinctions; (c) Federal pay rates are comparable with those of private enterprise for the same levels of work; and (d) pay levels for the statutory pay systems be interrelated. The direct effect of Section 5301 upon the key aspects of the Foreign Service reorganization effort is clear: ? Foreign Service work, i.e., job content, should be defined; o Foreign Service pay should relate to levels of work; ? Foreign Service levels of pay and work should be, respectively, comparable to that of the private sector; and ? Foreign Service pay levels should be interrelated with the Fed- eral (GS) pay system. The Department recognized that to do these things, and thereby develop an accurate and credible informational and analytical framework which would -1- Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 permit meaningful responses to the Congress, the Executive, and, indeed, the Service itself, would require methodolgies, data bases, and substantial and 1 relevant experience not readily available. Consequently, the Department called upon Hay Associates, possibly the largest consulting firm in the world exclusively devoted to the management of human resources. Hay was retained to conduct this study, the initial objectives of which are as follows: ? Employ the internationally established Hay Method of Job Evalua- tion to determine the relative job content of selected Foreign Service positions, domestic and overseas, and the relationship of Foreign Service work and pay, both within the Department and to other external employers, including the U.S. Civil Service. ? Utilize Hay's extensive data bases to determine the comparability and competitiveness of Foreign Service compensation (base salary, benefits, and allowances) to that of the General Schedule, the domestic private sector, and 13 selected U.S. multinational cor- porations with expatriate employees. ? Apply the unique Linkage Analysis statistical techniques developed by Hay to selectively test relationships between the Foreign ? Service and General Schedule pay/grade classification systems on the basis of evaluated job content. As the project progressed, the Department broadened the scope of con- sultant activity by the addition of a fourth objective: ? Utilize the findings from the compensation comparisons and linkage analyses to examine the multiple Foreign Service grade systems and propose alternatives, as appropriate. It must here be noted that the consultants undertook this additional project element with the explicit understanding of certain inherent limita- tions: the initial project design did not, quite properly, envision a grade structure analysis of this dimension, and this fact, coupled with time constraints imposed by a variety of requirements, dictated that the results of this particular activity are to be regarded as tentative. Although the grade structure modeling undertaken by the consultants produced useful insights, its validity will need to be affirmed by the acquisition of some -2- Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 additional data by the Department with or without the aid of consultants. As will be seen, Hay Associates endeavored to introduce three over- riding elements into every facet of this study: ? Sensitivity to the uniqueness of the Foreign Service; ? Concern for the quality of data gathering, analysis, and presen- tation; and the o Involvement of Departmental personnel in all phases. Indeed, these three elements are integral to the Hay approach which is founded upon the ability to adapt methodologies and fashion solutions to meet the special needs of a client. Inherent in this philosophy is integrity -- Hay is not always the messenger of "good news," as defined by the client; nor does the firm contend that well-established technologies provide easy or immediate answers to every complex question facing an organization. It does, however, apply technologies and human resource management experience with an appreciation of the client environments and the involvement of client personnel in order to responsibly address complex organizational issues in ways which enhance the nature, continuity and purpose of an organization. So was the Hay approach with respect to the Department of State. It is clear to any observer that the Department of State is a cadre of individuals carrying out a unique purpose -- the Foreign Service is the only element of the Federal establishment charged with the development and implementation of U.S. foreign policy on a daily basis. At the outset, Hay recognized the special mission and nature of the Foreign Service vis-a-vis the rest of the Federal establishment, and consequently appreciated the fact that the Department's personnel management environment has characteristics, objectives and problems necessarily unlike other governmental entities: the integration of the rank-in-person concept with compensation and classi- fication systems; the ever-changing elements of expatriate compensation; the frequent need for internal reorganization of varying degrees; the prob- lems associated with the high mobility and rotational timetables; the conal system; and the mix of personnel classified and paid under a variety of dif- ferent systems and scales. The consultants were similarly sensitive to a number of specific human resource conditions which exist at the Department in direct response to the needs of its worldwide mission: strenuous entrance -3- Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 requirements, even at the staff support level; the absolute need for person- nel inherently capable of adapting to overseas environments; the value of retaining specialized staff support personnel; and the development of internal mechanisms to enhance career opportunities at all levels of the Foreign Ser- vice. In the area of quality control, the study is as explicit as possible with respect to the origin of data, the rationale for approach, and the evolution of analysis. For example, where statistics were provided directly by the Department, it is so noted. Similarly, the report observes that 13 multinational companies were used for overseas compensation comparisons be- cause of the Department's need for immediately-available data, and the generally representative nature of the companies, In another case, the re- port explains the utility of portraying the Foreign Service in professional (Officer Level) and staff support (Support Level) terms, rather than through the four overlapping, and somewhat redundant, classification systems that currently exist. With respect to Departmental involvement, the consultants interacted almost daily with State personnel for two principal reasons: (1) to gain as much insight about the client personnel management environment as-possi- ble; and (2) to develop a Departmental understanding of and facility with Hay techniques to enable it to not only utilize but also build upon the findings of this study. The Hay project team was ever sensitive to the foregoing understandings, objectives, and concerns for accuracy as it applied its experience to a range of personnel management activities: ? Statistical Sampling ? Job Evaluation ? Linkage Analysis ? Cash Compensation Analysis ? Noncash Compensation Analysis ? Expatriate Compensation Analysis ? Grade Structure Development The report which follows relates the consultant activities in these -4- Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 areas; and the findings presented were guided by the following view: the Foreign Service of the United States has characteristics and purposes atyp- ical of other U.S. Government entities, but it is no less a part of the, ? Federal establishment. The role of the consultants was to provide indepen- dent observations which would assist the Department to responsibly address ^ its special needs and further harmonize its personnel management activities with those of the Federal Government. -5- Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 II. HAY ASSOCIATES The headquarters of Hay Associates are located in Philadelphia, where the firm was founded over 35 years ago. Overlooking Rittenhouse Square, the home office is the locus of The Hay Group and houses most of its special- ized units, research divisions, and support and administrative facilities. Included in The Hay Group are Huggins & Company, actuarial and pension consultants; Groupe Gamma, a Paris-based business strategy company; and MSL International, Ltd., a London-based management development and recruit- ment firm. World-wide offices now number about 65, and are located in more than 20 countries. The Hay staff is comprised of more than 300 full-time professional and 230 technical and support employees. In the United States, the professional consulting staff has, collectively, over 150 advanced degrees primarily.in the behavioral sciences, business administration and the legal disciplines. Hay is a member of the Association of Consulting Management Engineers (ACME), and is, in fact, one of the largest management consulting firms in the world. Hay Associates is extensively involved in the international community, and the 1976 United Nations Geneva Conference on International Compensation resulted from our professional association with the International Civil Service Commission and was, in fact, chaired by a Hay General Partner. The Hay methods of position evaluation and compensation comparison and analysis have been employed in more than 4500 public and private organ- izations throughout the world; and Hay was recently described by Fortune magazine as having "... the most celebrated ... method (of job evaluation)." For example, the Hay system has been utilized by the Government of the United Kingdom; and our methodologies have been used to evaluate military occupations in the Officer Force Structure of the British Armed Forces and the Australian Permanent Defense Forces. The firm is currently in the process of adapting the Hay system to the needs of the Government of Canada. In the United States, of the corporations listed in the 1978 Fortune Directory: ? 190 Hay clients are among the 500 largest industrials; -6- Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 ? 22 Hay clients are among the 50 largest commercial banks (including three of the first five: Citibank, Chase Manhattan, Manufacturers Hanover); and 22 Hay clients are among the 50 largest life insurance firms. Hay techniques have also been utilized by a variety of international organizations and U.S. Government entities including the Council of Inter- national Economic Policy, the Department of Labor, the U.S. Secret Service, the Inter-American Development Bank, the Congressional Budget Office, HEW, and so forth. Other recent governmental activities of pertinence here include: ? For DOD's most recent Quadrennial Review of Military Compensation (UMC) - a study to test and evaluate linkages between military and Civil Service pay grades for pay com- parability purposes. For the International Civil Service Commission - a comparison of selected U.S. Civil Service and UN positions. For the Organization of American States - a comparative study of the classification and compensation systems of selected international organizations. ? For the U.S. Civil Service Commission (now OPM) - a research project comparing Hay evaluation techniques and compensation comparisons to those of the USCSC. ? For the President's Commission on Military Compensation - a study of the comparability of military pay and benefits to the U.S. private sector. ? For the Federal Aviation Administration - an evaluation of the feasibility of adopting a classification and compensa- tion system separate from the General Schedule. Hay's research and development capabilities are particularly unique in the sense that both government and private sector clients throughout the world are served. This allows Hay to maintain and easily interchange the latest data and experiential techniques between sectors. In addition, -7- Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Hay maintains current computerized data bases on thousands of clients which permit a variety of comparisons unavailable anywhere else in a way which protects the confidentiality of both participants and the data. The range of Hay's technologies and services is extensive and flows from its substantial experience, unique data bases, and highly trained pro- fessional staff. Hay's pioneering efforts in Such fields as job measurement, reward management, and compensation administration have given rise to the ever-broadening dimension of the firm; and an organization chart and a dis- cussion of total Hay capabilities is found in Volume II, Appendix A. -8-- Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 III. APPROACH A. BENCHMARK SAMPLING A precondition to any meaningful linkage or compensation analysis is a representative sample of jobs in the pey grades of the client population. In order to gain such an appropriate and defensible organizational "snapshot" of the Foreign Service, the consultants employed statistical sampling techniques designed specifically to identify a suffi- cient number of positions to recognize and accommodate the specific character- istics of the Foreign Service -- multiple grade/classification systems, overseas and domestic service, and inter-conal' distribution -- and thereby accomplish the two initial study objectives. The 119 positions sampled were sufficient to permit preliminary grade structure observations; however, the integration of AID and ICA is clearly a critical element which should only be accomplished by similarly careful and independent analyses. 1. Sampling Approach A three-stage statistical sample of Foreign Service positions was under- taken employing the consultant-designed approach. 411 Stage I identified benchmark positions for the compensation analysis study phase. ? Stage II identified benchmark positions for the linkage analysis study phase. ? Stage III identified positions which, on an empirical basis, supplemented the first two samples. 2/ The Foreign Service system is composed of four systems: FSO (Foreign Service Officer), FSR (Foreign Service Reserve Officer), FSRU (Foreign Service Reserve Officer Unlimited), and FSS (Foreign Service/Staff). FSO, FSR, and FSRU are identical 8-grade pay systems, while FSS is a separate 10-grade system. The Foreign Service is comprised of four functional areas or cones -- Political; Economic; Administration; and Consular; and five other occupational specialties -- Executive; Program Direction; Informa- tion/Cultural; Special Professional; and Staff Support. -9- Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 The following sequential sampling design was employed: Stage I - Jobs were sampled to represent benchmark pay grades (1 to 2 jobs per grade per system) for the pay comparability analysis. Stage II - Jobs were selected to increase job representation at the selected pay grades used in the linkage analysis, e.g., up to 5 jobs per such grades. Stage III - Jobs were selected, on an empirical basis, to supplement the first two samples. 2. Sampling Criteria A series of sampling criteria were developed to guide the selection of representative jobs for Sample Stages I and II. For the purpose of this study, "representative" is defined in terms of numbers of incumbents, not numbers of billets. Using incumbent distribution data from the Department of State Requirement/Skill Inventory (September 1978), samples were selected to represent the following parameters: ? Classification Systems - FSO, FSR, FSRU, and FSS. Cones/Selected Occupational Groups - Political, Economic, Adminis- strative, Consular, and Staff Support Groups. ? Pay Grades - 8 grades in the FSO, FSR, and FSRU systems, and 10 grades in the FSS system. Location - domestic versus overseas positions. Pursuant to these criteria, highly populous jobs were selected at specified grades, cones and locations. Jobs were not included which were considered non-representative or too few in number to represent the Foreign Service in total. Department of State personnel carried out the actual identification of positions to be included subject to the above specifica- tions since they were familiar with both the positions and the incumbent classification and inventory data from which the samples were taken. Findings from the initial analyses to determine the representativeness of the samples within the selected Cones/Occupational Groups for each class and grade are found in Volume II, Appendix B. -10- Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13 :_CIA-RDP90-00530R000902240001-9 3. Stage I - Compensation Analysis Sample Having established the specifications for benchmark jobs to support the compensation analyses, positions were selected according to the follow- ing rule: "Within each classification schedule, select the one (1) job per pay grade which has the most incumbents in a 'cone' at that general location." The sampling design was intended to provide a sample of eight (8) benchmark positions, one (1) per grade in each of the four (4) classification systems, separately for domestic and overseas locations. Since there are four classes, the resultant sample size was anticipated to be 64 positions. This estimate assumed one (1) job in each of eight (8) grades in four (4) systems (with one cone per grade) at two (2) locations (Washington/Overseas) or 8 x 4 x 2 = 64. However, it was necessary to exclude certain pay grades where no (or very few) incumbents were found; and for this reason, the final sample for Stage I numbered 52 positions. The sampling design for the linkage analysis comprised 30 positions, and these Stage II jobs were selectively added to the Stage I sample. An additional.37 jobs were drawn by the Department pursuant to Stage III, and these positions were also employed in the compensation analysis. Con- sequently, although the Stage I sample was sufficient for the compensation study, it was usefully and appropriately increased by the Stage II and III samples. 4. Stage II - Linkage Analysis Sample The second sample consisted of representative jobs selected for the linkage analysis phase. The most populous jobs were selected in terms of a distribution of incumbents between cones; and positions were drawn from selected grades in the three Foreign Service classification systems -- FSO, FSS, and FSRU -- targeted for this selective analysis)" To ensure adequate representation, five or more jobs were drawn within each grade selected for the linkage analysis. The following table provides the total number of jobs sampled in selected grades and cones of the FSO, FSS and FSRU classes. 1/ No linkage analysis was made for the FSR system. -11- Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 LINKAGE SAMPLE DISTRIBUTION Grade Political Economic Cones Consular Staff Support Total Admin. FSO-1 3 2 1 - - FSO-2 2 3 1 1 7 FSO-3 3 3 1 1 8 FSO-4 ? 2 3 3 3 11 FSO-6 2 1 1 2 6 FSS-4 3 1 1 5 FSS-7 2 4 ? 6 FSS-8 1 41???.?? 6 FSRU-7 5 5 TOTAL 12 12 18 10 60 Analyses were made to establish that Stage II augmented Stage I in such a way that Stage II jobs built upon the jobs selected at the same pay grades in Sample I. The Stage II sample was also supplemented by jobs drawn for Stage III. -12- Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9. B. JOB CONTENT DOCUMENTATION Current and accurate job content statements are not only essential personnel management instruments but a sine qua non to the process of position evaluation. Consequently, the collection of 'job content data for each of the 119 Foreign Service positions identified by the sample was undertaken with great care. It was the consultants' view that the job documentation must reflect those institutional characteristics and functional requirements which are unique to the Foreign Service. To this end, the consultants sought from the Department position information which: ? described the critical thrust or purpose of the job; ? identified the areas of essential and key interaction with both Departmental and external positions; ? presented the elements which differentiated the position from others within the Department; and ? highlighted the vital end results or accountabilities to be achieved by the job. In making this request, and pursuant to extensive discussions with ? Department officials, the consultants were well aware of several under- standable conditions which dictated extreme care in collection of job content data. In all large and dynamic institutions -- and there are currently more than 7500 employees in the Foreign Service (excluding Departmental GS personnel) -- the ongoing maintenance of current position information is a task of sufficient magnitude that it must, of necessity, be undertaken in an administratively manageable fashion. This Situation is accentuated at the Department by the fact that the focus of many of its positions -- principally FSO -- continually change in response to the evolving nature of the foreign policy issues they are constructed to address. Mindful of both the necessity of accurate data and the understandably mixed quality of available position information, the consultants, in concert with the Department, developed a variety of written and oral data collection procedures which build upon the base position data to ensure the most complete presentation of job content elements. -13- Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 ? Existing job descriptions and/or questionnaires were obtained for each position. Organizational charts, staffing patterns, and Foreign Affairs Manual (FAM) narratives were utilized, as needed. go Internal memoranda were selectively employed to highlight the most recent structural or functional changes. ? Seasoned members of the Foreign Service, representing the principal functional and specialized areas, were selected to serve on the Job Evaluation Committee; and ? "Generic Interviews" -- dialogues between Hay consultants, the Evaluation Committee, and Foreign Service personnel specifically knowledgeable about a type of position (although not the incumbent) or activity -- were selectively undertaken to further refine the quantity and quality of the position information. Although bptimal job content data is collected through an incumbent- interview process conducted by skilled consultants or consultant-trained client personnel, the foregoing alternative approach, although time consum- ming, has been employed by the consultants in other similar situations and has proved suitable. The base position data provided by the Department was, in some areas, excellent in itself due to recent classification efforts on the part of the Office of Pay and Position Management. The supplemental written materials usefully buttressed the base position information; and the "generic interview" process spanned question and answer sessions with Foreign Service secretaries, security personnel and office directors. The necessity for accurate information on all positions subject to this study dictated an approach which was both thorough and sensitive; and the responsiveness of. the Department to the tediously structured approach im- posed by the consultants is worthy of note. -14- Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved ForRelease2013/03/13 : CIA-RDP90-00530R000902240001-9 C. POSITION EVALUATION PROCESS 1. The Hay Guide Chart Method The basis for all analyses in this study is the determination of the content of each job; and the methodology employed in the evaluation of the 119 Foreign Service positions is a point-factor comparison system of job measurement known as the Hay Guide Chart-Profile Method. This technique, which has been employed in public and private sector organizations through- out the world, evaluates the total content of any job through the discrete analysis of eight factors of a position falling within three job dimensions -- Know-How, Problem Solving and Accountability)." ? Know-How: Under the major heading of "know-How," each job was studied for the depth of its technical knowledge requirements; for the leadership, administrative or supervisory demands of the position; and for the quality of human relations skills required. ? Problem Solving: Similarly, under a major heading of "Problem Solving," the positions were studied with regard to their problem challenges and to the procedural constraints involved in solving Problems as part of the ongoing flow of work, Accountability: Under the major heading of "Accountability," the job content was studied to determine the levels of freedom to act to fulfill job objectives, the nature of the impact of these actions upon the Department of State as a whole, and the order of magnitude of that impact. . 1/ It should be emphasized that these dimensions are used only to evaluate the content of the jobs. When Foreign Service positions were thus evaluated, there was no need to refer -- and thus no reference was made -- to the incumbent, his or her performance, or the present level of pay; consequently, the methodology is inherently raceless, sexless, and so forth. Although these techniques do not preclude on-the-job discriminatory practices, they favorably impact upon the very foundation of a personnel management system and further reinforce the Department of State's established intent to carryout an effective EEO program: -15- Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 The exhibit below depicts these three dimensions and eight factors by which they are defined. Know-How is defined by: (a) the extent of knowl- edge required by the job; (b) the breadth of managerial skills; and (c) the human relations requirements. Problem Solving is defined by: (a) the degree of original thought required on the job; and (b) the degree of limitations imposed on thinking. Accountability is the impact of the job on end results, and is defined by: (a) the extent of freedom to act on the job; (b) the degree of accountability in the job, and (c) the magnitude (size) of the job. A detailed discussion of the Hay Method is presented in-Volume II, Appendix C. HAY JOB EVALUATION CRITERIA SUBSTANTIVE DEPTH KNOW-HOW ADMINISTRATIVE AND MANAGERIAL LEADERSHIP HUMAN RELATIONS SKILLS PROBLEM SOLVING r THINKING ENVIRONMENT k. THINKING CHALLENGE FREEDOM TO ACT ACCOUNTABILITY IMPACT MAGNITUDE -16- Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 The instruments for measuring these and there is one Guide Chart for each of referred to as Guide Charts because they evaluating the content of each job in an Guide Charts designed for the Department Appendix D. These instruments are used to evaluate the relative difficulty and importance of positions within any organization. This job content measure- ment technique results in a semantic or qualitative judgment about the job content as well as aquantification of that judgment expressed in points. Thus, values are assigned for each of these three elements and added ,to obtain a total numerical value for each job, which then becomes the basic measure of its content and worth. The numbering system used in the Guide Charts is a geometric scale with a ratio of approximately 15 percent between terms in the series. That is, the value of each aspect grows in 15 percent increments. For example, the terms in the series include 50, 57, 66, 76,.87, 100 and so on, up and down the scale. The selection of a geometric scale rather than an arithmetic scale is justified by empirical considerations and also by the fact that in both the public and private sectors salary changes from jobs of low con- tent to jobs of high content are geometric in character. Each Foreign Service position was evaluated by these measurement tools in the context of the following guidelines: elements are known as Guide Charts; the three dimensions. They are serve as "guides" to the Committee organization; and examples of the of State are found in Volume II, ? Current job content only (as opposed to what the job should be or could be) was considered. ? Non-job content overseas factors were not considered. ? The qualifications or current performance of job incumbents were disregarded -- each position was evaluated on the assumption of acceptable, satisfactory performance. ? Evaluations were made without consideration of the jobs' current classification. The Guide Charts used by the Foreign Service Evaluation Committee contain, by design, the standard elements of all Hay Guide Charts. However, certain aspects of the Charts were specifically tailored so as to sensitively measure certain unique aspects of the Foreign Service environment. -17- Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 41/4 Language used in defining a number of factors was adapted to reflect the way the Foreign Service perceives work relationships. Further, the Accountability Guide Chart was modified to refine definitions of job impact on end results which would take into account the "collegial" nature of seeking and achieving end results within the Foreign Service. Specifically, the Impact definitions sharply focused the multiple levels of involvement of jobs in terms of their answerability for actions. The Magnitude dimension of the Accountability Guide Chart was also modified to reflect characteristics of each job beyond common Monetary dimensions to acknowledge the reduced control (vis-a-vis the private sector) which Foreign Service positions have over the acquisition and disposition of budgetary resources. When money magnitudes were appropriate measures, they were employed; however, the Accountability Guide Chart provided a geographical alternative which permitted an assessment of magnitude in terms of-domestic and overseas considerations. It must be emphasized, however, that all Guide Chart modifications were made in such a way that the underlying consistency of the instruments and the technique Were main- tained. Over the course of 35 years, the terminology of Hay Guide Charts has become part of the language of human resource management and salary admin- istration. This came aboUt quite logically since this terminology can so precisely define, in capsule form, the weight and character of a job at any level or within any function. This language is naturally used within public and private institutions, but it is also widely used between organizations when personnel administra- tors seek to understand just what are the essentials of a job by any title. Interesting evidence of the applica- bility of the Hay System is illustrated by the accompanying advertisement from a recent Wall Street Journal. It is strinkingly clear how profoundly these short coded symbols define the organiza- tional relationships and the nature and challenge of the job in question. The consultants learned that this ad had great "pull," an indication that it must have broadly conveyed a clear message. -19- MANAGER OF COMPENSATION F113 460 F4 (50) 230 E40. 200 890 It0vCC.57G,lheIVIIIIStret,(JworimM A I ay. ti???????????? Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 2. The Evaluation Committee A central element to the Hay Method is the total involvement of selected client personnel in the Job Evaluation process. Hay experience has established that client participation invaluably enhances the sensitivity of the process to the structural and functional characteristics of a position which are unique to that organization. This is especially true with respect to the Foreign Service because there is but one entity, the Department of State, charged with shaping and implementing U.S. foreign policy. Consequently, its domestic and international organizational framework, inter-governmental relationships, rank- in-person personnel system, and so forth, cannot be ignored by any meaningful .job evaluation process. For these reasons, the Department was asked to form an Evaluation Committee __ composed of individuals representing the major functions and specialties with- in the Foreign Service. Each individual was also to possess a breadth of understanding with respect to Departmental operations in order to further re- inforce the job description material with which the Committee would work. Mindful of these criteria the following individuals were selected by the Department to serve on the Position Evaluation Committee: Mr. William V. Callihan Special Assistant to the Deputy Assistant Secretary for Communications Bureau of Administration (Staff Support Specialty) Mr. David J. Dunford Director, Planning and Evaluation Staff Bureau of Economic and Business Affairs (Economic Cone) Mr. Robert S. Gershenson Deputy Assistant Secretary Bureau of Personnel (Administrative Cone) Mr. Norbert J. Krieg Training Coordinator Foreign Service Institute (Consular Cone) Mr. Stephen J. Ledogar . Director, NATO and Atlantic Political- Military Affairs (Political Cone) -19- Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Mr. Jack E. Melton Director, Position and Pay Management Bureau of Personnel (Department Project Coordinator) Mr. Robert R. West, PER/PPM, served as Committee Rapporteur. This Evaluation Committee was led throughout the process by Hay con- sultants -- Mr. David J. Wimer, General Manager, Hay/Washington, and Mr. Jack Blocker, Senior Principal, Hay/Washington -- expert in the measurement of job content. Both consultants possess particularly relevant experience in evaluating positions in the U.S. Government and the international corn- - munity, and each participated in the process of tailoring the measurement instruments -- the Guide Charts -- to the organizational characteristics of the Department of State. The 119 Foreign Service positions were evaluated by the consultapt-led Committee over a period of several weeks; and the following multi-step pro- - cedure was employed during that time. Orientation - The consultants thoroughly instructed the Committee in the use of the Guide Charts. Each of the measurement elements was defined in terms of its application to a given position. ,The intra-factor relationships were established as was the need for consistency in interpretation of job elements and the assign- ment of points. ? Content Review - Each member of the Committee was Provided the job description and supplemental materials for each position under study. ? Initial Evaluation - Upon reading the position content materials, each Committee member, including the consultants, independently evaluated each job on the eight dimensions represented in the three factors of Know-How, Problem Solving and Accountability. Each member assigned appropriate Guide Chart points to each of the three factors, and computed a total score expressed in points. ? ?Profiling - Each member also computed the "profile" of each job, another quality, control procedure which assigns percentage values to each of the three principal factors -- Know-How, Problem Solving and Accountability. A further discussion of "profiling" is presented in Volume II, Appendix E. -20- Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 ? Consensus Scores - After each evaluator independently completed an evaluation, all scores were posted and the Committee reviewed and discussed each. Since members of the Committee had first-hand experience with many of the jobs under discussion, they were able to clarify position description ambiguities or omissions. As mentioned earlier, if questiuns remained with respect to particular job elements, specifically knowledgeable Foreign Service personnel joined the deliberation but only for the purpose of content clari- fication. Once the Committee was satisfied with its depth of understanding of the position under discussion, the differences between the scores were extensively reviewed, and a final consensus was reached which constituted the single best judgment of the group. This considered judgment was recorded in terms of the rating on each of the eight components, and three scores for Know-How, Problem Solving, and Accountability, the total point value, and the Profile. This pro- cedure resulted in a single estimate of the job content of each of- the 119 positions. The consensus procedure was followed for each position and was carried out under the direct supervision of the Hay consultants. ? Sore Thumbing - After consensus scores were obtained for each of the 119 jobs, all the jobs were ordered by total point value, pur- suant to a consistency control procedure called "sore-thumbing." This review consisted of an inspection of the extent of consistency of component ratings of each job (by level), relative to an ex- pected profile for each job. For example, the percentage of Know- How generally decreases for higher-level positions, while the per- centage of Accountability increases. This does not mean that a junior officer requires more Know-How than a Chief of Section. It does mean, however, that the junior officer's Know-How is a larger part of his job because the more _significant problems, decisions, etc. are passed on to others. The Sore-Thumb analysis was used to identify any discrepancies in the measurements in terms of the relationships between jobs at each level. This analysis was made ? with respect to Know-How relationships, Problem Solving relation- -21- Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 1 ' 1 ships, Accountability relationships, suitability of profile, as well as the overall position of the jab with respect to the other jobs at that level. Any discrepancie/s noted were corrected by making changes in the Know-How, Problem Solving, and/or Account- ability measures, which changed the total point value and the Profile. When this process had been completed, the final point value for each of the 119 jobs had been determined. The final evaluations for all 119 Foreign Service positions are presented in Volume II, Appendix F. . 3. The Correlation Process One of the unique features of the Hay Guide Chart-Profile Method is the ease with whichthe salary structure of an organization, in this case the Foreign Service, can be compared with external pay practices. A key to this capability is called "correlation" which is not to be confused with the term correlation used in statistics. Hay correlation is simply the extension of the measurement procesi of job evaluation in one organization onto the evaluation structure of another. For example, two jobs of similar weight located in different organizations . might be evaluated at different point levels due to the distinct analytic approaches of two different Job Evaluation Committees. To identify and compensate for such a condition, consultants skilled in this process establish an index or rate for each client which permits the translation of the numerical measurement of job content to a numerical value on a common scale. It is not unlike physical conversions in science -- pounds to kilograms, for example. With respect to the Foreign Service, a conversion factor of 2.8 was established against a norm of 2.4. Thus, when Foreign Service salary" levels are compared to a variety of other organizations, the compari- son is based upon salary levels for like job content in all organiza- tions. The correlation rate or conversion factor is a numeric statement of the relationship between the evaluation structure in one organization and the standard evaluation structure developed from Hay experience and the Hay data bank. Correlated point values are referred to as Hay Points, e.g., 230 H, while uncorrelated point values are referenced as P or client points. With the common structure as a link, the correlation factor serves to relate one organization's evaluation structure to that of another or a group -22- Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 of others. The ratio has, as mentioned earlier, no interpretive significance such as correlation has in statistical analysis. The Foreign Servide correlation was carried out by a team of two Hay Partners, Mr. Norman Lange and Mr. J. Alan Riordan. These consultants, expert in inter-organizational relationships, met for two days with the Foreign Service members of the Evaluation Committee in order to gain the fullest appreciation of the nature of the Foreign Service and the evaluation process as it was conducted for this study. To further ensure an appropriate level of understanding, Hay/Washington consultants and the Deputy Assistant Secretary of State for personnel, went to Hay's Philadelphia headquarters. and reviewed this process with the Correlation Team and Mr. Charles G. Van Horn, the Senior General Partner (retired). -23- Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 IV. OVERSEAS DIMENSION In the context, of this study, the relationship of Foreign Service job content and those variously-defined conditions and/or circumstances associated with official service in a country other than the United States must be discussed. There is littlP unanimity as to the componentry of an expatriate environment, and, more precisely, its effect upon the content of a job in that environment. There is, however, ample recognition that there is an additional dimension implicit in most overseas employment. The Department of State, - -certainly one of the world's largest expatriate employers, strongly believes that a variety of elements found only in overseas environments substantially heighten job difficulty. ' The Department has, through the years, developed a number of working papers attempting to describe this condition, and a recent example is pre- sented in Volume II, Appendix G. The great majority of the American business community with international interests also acknowledge a unique- ness to expatriate employment through the payment of a premium of between 10% and 20% of base salary for simply going overseas. However, since the private sector administratively addresses this consideration, it generally has had no need to quantify the environmental elements which constitute this "difference" between doMestic and overseas service. Institutional views aside, there also appears to be agreement among individuals who have served abroad that living and working overseas is clearly unlike the same lpursuits in the U.S. Without question, the views of American expatriates vary because of location, profession, and particular experience, but a common thread connecting the various impressions is the existence of a "difference." In short, there seems to be an outstanding belief that there is a "difference" between domestic and overseas service, but that there is little, if any, agreement as to its exact composition. As previously discussed, the Hay techniques of job evaluation are designed to identify the critical elements of "job content" and the Hay Method has been successfully used to evaluate the differences between jobs on that basis throughout the world. Since there is no commonly-shared quantification of which elements comprise overseas factors or how they may vary by location, the consultant-led Committee evaluated all overseas -24- Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Foreign Service positions only in terms of that which is recognized and accepted as job content -- Know-How, Problem Solving, and Accountability. To /have attempted to consider anything but job content would have been inappropriate given the limits t of research on this issue to date. It must be understood, however, that there are a number of items which those unfamiliar with job measurement might consider as "overseas dimensions" which are in fact legitimate job content. A foreign language requirement, for example, is an element of Know-How and was therefore properly considered as job content when a requirement of the job. Similarly, supervisory interaction with local nationals, a condition found at U.S. embassies, was legitimately considered by the Human Relations sub-factor of Know-How. It must also be remembered that certain elements of job content -- whether Know-How, Problem Solving, or Accountability -- may be shaped by the fact that the job is undertaken in a foreign country, e.g., representational responsibilities which mandatorily attach to a position. This effect was indeed identified during the evaluation of Foreign Service overseas positions, the Hay measurement techniques were sensitive to it, and the Committee assessed it, as appropriate, within the established evaluation parameters. The foregoing discussion is intended to establish that job "content" should not be -- and, in fact, was not -- confused or co-mingled with job "context." It must be noted, however, that the consultants are of the belief that there additional taken into is an extra dimension to expatriate employment: something exists -- a difference -- which should, in some fashion, be account. As mentioned earlier, the U.S.' private sector, whether as an inducement to overseas service or as one of several methods of keeping its expatriates "whole", administratively determines that the mere fact of serving abroad is compensable. On the other hand, the U.S. Government pays no such premium to official Americans posted overseas. In terms of Hay experience, is crucial to the understanding compensation. The Hay Method of Law in psychological measurement however, the existence of a "difference" of job relationships and, ultimately, Job Evaluation is related to Weber's and the concept. of just noticeable -25- Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 1/ differences. Weber put it this way: "In comparing objects we per- ceive not the actual difference between them but the ratio of this difference to the magnitude of the two objects compared." That is to say, the observed difference between two objects is not absolute and independent of the objects themselves but is relative to their size and is a constant fraction of one of them. As the following table depicts, the 15% step increments of the Hay Guide Charts recognize this perceptual progression: STEP DIFFERENCES/%- 0/0% - No job difference is perceived. 1/15% A just noticeable difference is detected. 2/30% - The difference is quite evident. 3-1145% - There is clearly a difference. Private sector practice, State Department exposition, and expatriate experience suggest to the consultants that the existence of degrees of personal discomfort or substantial inconvenience, family dislocation, and cultural disorientation attendant to expatriate service is recognized. Secondly, it is also clear that an essential element of U.S. foreign policy is the successful performance of every member of the Foreign Service -- and F this rests upon his or her "constant availability" to go anywhere in the world, "immediately adapt" to the foreign cultural, political, and social environment, and represent U.S. interests with the utilization of intellectual and inter-personal skills "cumulatively developed and refined" by all preceding overseas experiences. Thirdly, the necessary transient nature of the Foreign Service employee frequently halts altogether or forecloses temporarily a spouse's second income and/or career, which today 2/ See H.E. Garrett, Great Experiments in Psychology. New York: Century Co., 1930, pp. 268-274. Also see Edward N. Hay, "Characteristics of Factor Comparison Job Evaluation." "Personnel, 1946, 22, 370-375. "Step Differences," in Hay terms, refer to a progression of perceived differences between jobs and should not be confused with intro-grade "steps" in the Federal pay structure. -26- Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 ? can cause not only personal economic difficulty but husband-wife friction as well. Lastly, the highly specialized, even unique nature of a majority of Foreign Service jobs extensively limits transferability to other U.S. Government agencies offering promotion opportunities, easier working circumstances, and so forth. Every member of the Foreign Service posted abroad is expected not merely to survive, but to succeed on a daily basis. Survival is addressed by allowances (payments to keep an employee "whole")-- housing, cost-of- living, hardship (for assignments determined to be extraordinary, i.e., ?a "quite evident" difference at the least), etc. -- but successful performance, i.e., "operating" in the "noticeably different" overseas milieu is not. As discussed earlier, the relationship' of "content" to "context" is unclear, and for this reason the consultants suggest that this "just noticeable difference" -- 15% -- be administratively translated to Foreign Service personnel but not in the form of a private sector premium which recognizes and responds to the fact that only a small percentage of a company's manpower is ever sent abroad. Rather, it should be made an . incremental addition to the Foreign Service grade/salary structure because of its universal and continuous applicability to every member of the Foreign Service. Members of the Foreign Service: ? Are mandatorily eligible for overseas assignment; o About 60% are always posted abroad; ? Between 40-50% are rotated every year; and ? Spend about 60% of their Foreign Service career away from the United States. The impact of overseas service is necessarily and properly felt by the entire Foreign Service and for this reason it is most appropriately addressed by the grade/pay system. This concept will be developed in the Proposed Grade Structures section of this report. -27- Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 V. LINKAGE ANALYSIS A. METHODOLOGY Linkage analysis is a statistical process used to establish the relative degree of difficulty of jobs in the pay grades of different classification systems, e.g., Foreign Service and General Schedule. Establishing compar- ability between jobs in the pay grades of the State Department and the Federal Civil Service is complicated by the fact that the State Department classification systems do not have the same number of pay grades as the Federal Civil Service System. There are 18 grades in the General Schedule system, compared to between 8 and 10 grades in the several Foreign Service classification systems. While historic attempts at linkage analysis relied upon title compar- isons or general classification methods, the techniques employed by Hay Associates haveprOven to be much more precise and defensible. The Hay approach is predicated on evaluating a representative sample of jobs in the . selected pay grades using the Hay Method of job evaluation. Having so evaluated sample positions, it is possible to analyze the results by applying statistical techniques to determine if two grades have jobs of equivalent difficulty. This approach was used in the present study, and is summarized below: ? Representative samples of positions were drawn from Foreign Service pay grades and pay grades of the Federal Civil Service General Schedule classification system. ? Each job was assigned points using the Hay Method of job evaluation. ? Quantitative comparisons of job difficulty by pay grade were made using these point values. The end-result of the analysis was: (1) a critical evaluation of the linkages between Foreign Service and Civil Service occupations which have been used to determine pay comparability in the past; and (2) a determin- ation of the relationship between alternative Foreign Service pay grades and Civil Service pay grades of similar job difficulty. -28- Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 B. QUANTITATIVE ASSESSMENTS OF LINKAGES A series of descriptive statistics were employed to summarize the findings of the job evaluations. The same analyses were made separately for the State Department positions and for the Civil Service positions. In particular, the following statistics were computed for jobs at each pay grade, using the total Hay Point data: ? Range (High value and Low value), i.e., the top and bottom _ scores in a rank; and Median Hay Point value (indicative of the central tendency in the data; h of the values are higher and 11 of the values are lower). After the data were summarized, statistical tests were made to deter- mine linkages between pay grades in the two systems. 1. Statistical Tests A series of tests of the statistical significance of differences in job content were made)' These tests were made at each level of pay grade where a link was proposed between one pay grade in the Foreign Service and another pay grade in the General Schedule. Thus, an operational definition of a linkage is when the distributions of job content for a Foreign Service and a Civil Service pay grade at a certain level are equivalent? or more precisely, when they are not differ- ent, based on a statistical analysis. For example, if FSO-3 jobs and GS-15 jobs have the same job content when tested statistically, they may be said to "link." Conversely, if their job content is significantly different, then they do not "link." Note that all the sample jobs at a level are tested in this procedure, not just those jobs which have similar titles and/or job desCriptions. Hence, the results of the statistical tests performed on representative job samples 1/ The Fisher Exact Probability Test was employed (Siegel, 1956). Non-parametric techniques are applicable when one cannot assume that the data are normally distributed. In the present study, the data do not satisfy the assumptions required in the use of parametric tests, e.g., a "t" test. -29- Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 can be extrapolated to all the jobs at that level, producing a more stringent test of the proposed linkages at each particular pay level than one would obtain by comparing only single jobs which might cm. might not represent all the jobs in a particular pay grade. Further, when the jobs in two pay grades are found to be different based on statistical analysis, the results may be used in determining rela- tive difficulty as opposed to linkages. Thus, if GS-15 jobs are signif- icantly less difficult than FSO-2 jobs, then the GS-15 level may be inter- preted as a lower bound for the FSO-2 level. For this reason, the finding that jobs in two pay grades in the Foreign Service and Civil Service do not link is important and useful. Even if a link was previously suspected or determined, the findings of the present study might well reject this linkage (since improved job sampling and evalua- tion techniques were employed). However, such a finding still has a salutory effect since it helps to show the relationship between pay grades in the two systems. Indeed, it provides an indication of the relative positioning, i.e., the relative job difficulty (content) in various pay grades of the Foreign Service and Federal Civil Service pay systems. If a statistical test shows that the job content in two pay grades differ significantly, then a statistical basis also exists for -declaring that one pay gracle bounds the other, i.e., is an upper or lower limit. 2. Other Analyses of Relationships Between Pay Grades The statistical test results are generally precise and unambig'uous. However, because of historic misclassification problems or simple differences between classification systems, it is occasionally found that a single link between two pay grades cannot be established. In some cases, more than one pay grade of one system links to a single pay grade in the other system, e.g., both FSO-1 and FSO-2 might link t5GS-18. In other cases, it may be impossible to link the pay grades in two different systems because of the "gap" between pay grades. When these problems are noted, the data are evaluated by inspection. This analysis considers the median job difficulty of each pay grade, as well as the range of difficulty of jobs in the pay grade. Where data do not exist for a certain pay grade, they are extrapolated for analysis purposes. -30- Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 A graphic presentation of the results is then made to indicate the linkages determined by statistical analysis and inspection. This depiction uses the median Hay Point values for each pay grade in which sample jobs were evaluated. The results are presented as a series of "ladders" de- picting the actual/expected relationship between pay grades in the Foreign Service and the Federal Civil Service systems. -31- Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 C. FOREIGN SERVICE POSITIONS Descriptive statistics are presented below for the selected Foreign Service pay grades included in thc linkage analysis. reported separately as follows: 1) Officer Level pay grades (these include positions at the FSO-1, FSO-2 FSO-3, FSO-4, and FSO-6 pay grades); and These data are 2) Support Level pay grades (these include positions at the FSS-4, FSRU-7, FSS-7, and FSS-8 pay grades). For each data set, the median job difficulty was computed at each pay grade. This is the typical job difficulty for the sample positions at that pay grade, expressed as a Hay Point (HP) value. In practice, half the jobs are more difficult than the median HP value, while the remaining jobs are less difficult. The range (highest and lowest HP values) are also reported at each pay grade to illustrate the extent of differences in job difficulty at each pay grade. Finally, the sample size (number of sample positions) at each pay grade is reported. 1. Fcreisn Service Officer Level(FSO) Pay Grades Descriptive statistics for the FSO positions included in the linkage analysis appear in the table below. HAY POINTS FOR THE OFFICER LEVEL (FSO) JOB SAMPLE PAY GRADES OF THE STATE DEPARTMENT. SAMPLE PAY GRADES HAY POINTS Range Median Sample Size FSO-1 554-912 736 8 FSO-2 434-734 521 7 FSO-3 353-484 420 8 -_, FSO-4 219-408 318 11 FSO-6 161-268 166 6 -32- Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Inspection of the descriptive statistics for these sample FSO pay grades indicated that the job difficulty tended to increase directly as a function of pay grade. The median HP value for the FSO-6 level was 166 HP's, for the FSO-4 level was 318 HP's, for the FSO-3 level was 420 HP's, for the FSO-2 level was 521 HP's, and for the FSO-1 level was 736 HP's. Inspection for the distribution of scores in proximate pay grades revealed several instances of overlap in job difficulty between different pay grades. For example, some jobs at the upper end of the FSO-6 distribution (up to 268 HP's) are more difficult than jobs at the lower end of the FSO-4 distribution (as low as 219 HP's). Some jobs at the upper end of the FSO-4 distribution are more difficult than some jobs at the lower end of the FSO-3 distribution. Other instances of overlap were found between FSO-2 and FSO-3, as well as between FSO-1 and FSO-2. Finally, inspection of the range of scores at each pay grade revealed differences in the degree of job difficulty at certain pay grades. Thus, there is a very wide variation in job difficulty at the F50-4 level (219 HP's to 408 HP's). In contrast, job difficulty is less 'variable at the FSO-3 level (353 HP's to 484 HP's). ?There is fairly wide variation in job difficulty at the FSO-1, FSO-2 and FSO-6 level, but less variation than was observed at FSO-4. This analysis suggests a rational classification system in that, on the average, FSO positions of increasing difficulty are accorded higher pay grade classifications. However, the overlap in difficulty noted between proximate pay grades is indicative of possible misclassifications and potential problems of internal equity. Finally, the wide variation in difficultyfor sample jobs at some pay grades appears consistent with the historic reliance of the State Department on "rank-in-person." It should be noted that the conditions cited above are not unique to the Department of State. The Hay Study on the 1975 Quadrennial Review of Military Compensation (QRMC) identified similar situations in both the military officer pay grades (e.g., 0-1 and 0-2 overlap) and the Federal Civil Service professional pay grades GS-14 and GS-15 overlap, -33- Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 as do GS-15 and GS-18).1/ These Civil Service data are presented in Section D for comparison purposes. 2. Support Level (FSS/FSRU) Pay Grades Descriptive statistics for the FSS/FSRU positions included in the linkage analysis appear in the table below. HAY POINTS FOR THE SUPPORT LEVEL (FSS/FSRU) JOB SAMPLE PAY GRADES OF THE STATE DEPARTMENT 'SAMPLE PAY GRADES HAY POINTS - Range Median Sample Size FSS-4 114-251 136 5 FSRU-7 86-130 98 . 6 FSS-7 73-101 96 8 FSS-8 60-88 73 8 . Inspection of the descriptive statistics for the sample support level grades indicated that the job difficulty tended to increase di- rectly as a function of pay grade. The median HP value for the FSS-8 level was 73 HP's; for the FSRU-7 level was 98 HP's; for the FSS-7 level was 96 HP's; and for the FSS-4 level was 136 HP's. Inspection for the distribution of scores in proximate pay grades revealed an instance of overlap in job difficulty between different' pay grades. Thus, some jobs at the upper end of the FSS-8 distribution (up to 88 HP's) are more difficult than jobs at the lower end of the FSS-7 distribution (as low as 73 HP's). Finally, insoection of the range of scores at each pay grade revealed differences in the degree of job difficulty at certain pay grades. Thus, 1/ Pappas, Fisher, and Martin (1976). -34- Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 there is a very wide variation in job difficulty at the FSS-4 level (114 HP's to 251 HP's). In contrast, the job difficulty is much less variable at the other pay grade's. This analysis again suggests a rational classification system in that, on the average, FSS positions of increasing difficulty are accorded higher pay grade classifications. However, the analysis of FSS data from other pay grades suggests that the FSS classification system does not differen- tiate very well between certain pay grades, e.g., FSS-8 and FSS-9 have considerable overlap, as do FSS-6 and FSS-7. Indeed, there is a high degree of overlap between many of the FSS pay grades,1/ suggesting that there are small differences at best between jobs in adjacent pay grades. Again, the consultants caution that problems of overlap are not unique to the Foreign Service. The 1975 QRMC study found overlap between military enlisted-pay grades (e.g., E-5 and E-7 overlap) as well as between staff positions in the Federal Civil Service (e.g., GS-5 and GS-7).2/ These Civil Service data are presented in the following section ?for.comparison .purposes.. 1/ Overlap was found between FSS-8/9/10 positions, FSS-7/8/9 positions, FSS-5 and FSS-6 positions, and FSS-3/4/5.positions. 2/ See Pappas et al, 1976 -35- Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 D. FEDERAL CIVIL SERVICE (GENERAL SCHEDULE) POSITIONS , The table below presents descriptive statistics for General Schedule white-collar occupations. HAY POINTS FOR THE CIVIL SERVICE JOB SAMPLES IN THE GENERAL SCHEDULE SAMPLE PAY GRADES HAY POINTS Range Median Sample Size GS-18 526-985 627 20 GS-15 333-587 420 12 GS-14 264-346 293 20 GS-11* 151-193 185 5 GS-9 124-174 145 20 GS-7 85-143 112 20 GS-5 79-97 89 10 GS-3 43-69 53 I 10 *Civil Service Commission study (Pappas, Fisher and Doren, 1976.) All other data are 1975 QRMC (Pappas, Fisher and Martin, 1976). , Inspection of the descriptive statistics for the General Schedule positions revealed that the job difficulty tended to increase directly as a function of pay grade. The median HP evaluation score for the GS-3 level was 53 HP's, for the GS-5 level was 89 HP's, for the GS-7 level was 112 HP's, for the G5-9 level was 145 HP's, for the GS-11 level was 185 HP's, for the GS-14 level was 293 HP's, for the GS-15 level was 420 HP's, and for the GS-18 level was 627 HP's. Inspection of the distribution of scores in proximate pay grades revealed several instances of overlap in job difficulty between different pay grades. For example, some jobs at the upper end of the -36- Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 GS-5 distribution (up to 97 HP's) are more difficult than jobs at the lower end of the GS-7 distribution (as low as 85 HP's). Some jobs at the upper end of the GS-7 distribution (up to 143 HP's) are more diffi- cult than jobs at the lower end of the GS-9 distribution (as low as 124 HP's). Other instances of overlap were found between GS-9 and.GS-11, GS-14 and GS-15, as well as between GS-15 and GS-18. Finally, inspection of the range scores at each pay grade documents differences in the degree of job difficulty at certain grade levels. Thus, there are wide variations in job content at the GS-18 level (526 HP's to ,985 HP's) and at the GS-15 level (333 HP's to 587 HP's). Wide variation in job difficulty was also found at the GS-7 level (85 HP's to 143 HP's). In contrast, the variation in job content is much less evident at the GS-14 level (264 HP's to 346 HP's) and the GS-5 level (79 HP's to 97 HP's). The ranges at the other levels are fairly similar, in contrast to these extreme instances. It is noteworthy that there is wider variation in job difficulty at the GS-18 level and GS-15 level than was found for the FSO-1 or FSO-2 levels. The wide degree of difficulty characteristic of GS-18 positions, government-wide, is comparable to the wide variation found at the FSO-4 level, but not at the other levels of the Foreign Service Officer - classification system. -37-- Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 E. PRELIMINARY ANALYSIS OF JOB LINKAGE DATA Prior to performing statistical analyses of the data, an inspection was made of the historic Civil Service job linkages and the relative position of selected Foreign Service and Civil Service pay grades. A separate anal- ysis was made for: (1) the FSO pay grades and the Civil Service pay grades judged to be similar; and (2) the Support Level pay grades and the Civil Service pay grades judged similar. 1. Inspection of Linkage Data for the Foreign Service Officer Pay Grades Inspection of the median HP values at the FSO pay grades revealed the following: ? At certain levels where linkages were expected, the present median HP values differed, based on inspection. For example, FSO-3 and GS-I5 were comparable,althOughFS0-3 was expected to fall between GS-14 and GS-15. ? FSO-4 jobs seemed to be similar in difficulty to GS-14, rather than GS-13 as expected from an historic linkage analysis. ? FSO-1 jobs were evaluated at a higher level. thaa GS-18 positions, while FSO-2 jobs were evaluated at a lower level than GS-18. ? FSO-6 jobs were evaluated slightly befow GS-11 jobs, while a link at GS-11 was expected. The following table presents the median and range HP values at selected FSO grades. COMPARISON OF MEDIAN HAY POINT VALUES AT THE PROFESSIONAL PAY GRADES: STATE DEPARTMENT VERSUS CIVIL SERVICE POSITIONS FOREIGN SERVICE POSITIONS CIVIL SERVICE POSITIONS , Pay Median Pay Median ' Grade Value Range Grade Value Range FSO-1 736 554-912 GS-18 627 526-985 FSO-2 521 434-734 GS-15 420 333-587 FSO-3 420 353-484 GS-14 293 264-346 FSO-4 318 219-408 GS-11 185 151-193 FSO-6 166 161-268 GS-9 145 124-174 -38- Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 2. Inspection of Linkages Data for the Support Level Pay Grades Inspection of the median HP values at the selected Support Level grades revealed the following: o FSS-4 jobs were evaluated as less difficult than GS-9 jobs, although it was expected that FSS-4 might link with GS-11. e FSRU-7 jobs were less difficult than GS-7 jobs, instead of being linked at GS-9 as expected. ? FSS-7 jobs were less difficult than GS-7 jobs, although a link was expected at GS-7. ? FSS-8 jobs were less difficult than GS-5 jobs, although a link was expected at GS-5. The following table presents the median and range HP values at the Support Level pay grades. COMPARISON OF MEDIAN HAY POINT VALUES AT THE SUPPORT STAFF GRADES: STATE DEPARTMENT VERSUS CIVIL SERVICE POSITIONS FOREIGN SERVICE POSITIONS CIVIL 'SERVICE POSITIONS , ? Pay Median Pay Median Grade Value Range Grade Value Range FSS-4 136 114-251 GS-9 145 124-174 FSRU-7 98 86-103 GS-7 112 85-143 FSS-7 96 73-101 GS-5 89 79-97 FSS-8 73 60-88 GS-3 53 43-69 3. Implications of Findings These preliminary analyses suggest that FSO positions in the higher pay grades (FSO-1 to FSO-4) are more difficult than anticipated, relative to positions at the professional level of the General Schedule. Conversely, positions in the FSS system (FSS-4, FSS-7 and FSS-8) are less difficult than expected, relative to support staff positions of the General Schedule. -39- Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 However, these conclusions are tentative, since they are predicated on only an inspection of the descriptive statistics. A rigorous test of the linkages is needed to determine if these conclusions are warranted. To provide this test, a series of formal statistical analyses were performed to determine if these tentative conclusions were sound. -40- Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 fo. Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 F. STATISTICAL ANALYSES OF THE DATA This section presents the results of a series of statistical analyses performed to test the historic job linkages identified by the Civil Service Commission and other linkages proposed by the State Department. Separate statistical analyses were made for: (1) the Officer Level (FSO) grades and the Civil Service pay grades judged to be similar; and (2) the Support Level (FSS/FSRU) grades and the Civil Service pay grades judged similar. 1. Statistical Analysis at the GS Professional/Foreign Service Officer Pay Grades The Fisher exact probability test (Siegal, 1956) was applied to test 1/ the linkages. - In the analysis, where the differences between the medians are small (suggesting a link),. the test results are reported as Not Statis- tically Significant (NS).. In contrast, where the differences are.large (questioning the existence of a link), the probability of obtaining a difference this large by chance is indicated by the value of "p." Thus, a "p (.05" means that a difference this large could be expected to occur by chance no more often than five times in 100. Hence, a statistically significant difference can be assumed. Based on this statistical analysis, the hypothesis that the sample of Foreign Service and Civil Service jobs, comes from pay grades having the same median job content was supported at the following levels: ? FSO-1 and GS-18 . ? FSO-2 and GS-18 ? FSO-3 and GS-15 ? FSO-4 and GS-14 ? FSO-6 and GS-11 Differences in medians at these levels were minor and hence, statistical linkages may be proposed at these levels. Note that the median test indicates that GS-18 can be linked .to either FSO-1 or FSO-2. 1/ The test compares the central tendencies (medians) of the job content in the selected FSO and Civil Service pay grades. -41- Declassified and Approved For Release 2013/03/13 : CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 The fact that both FSO-2 (median = 521) and FSO-1 (median = 736) link with GS-18 (median = 627) is explained by the wide variation in job difficulty of positions at the-GS-18 level. A statistical analysis showed FSO-1 and FSO-2 positions to vary in difficulty, but both FSO-1 and FSO-2 pay grades linked to GS-18 due to the wide variation in job difficulty at the GS-18 level. The results of the statistical test strongly suggest that linkages do not exist at the following levels: ? FSO-2 does not link to GS-15; FSO-2 jobs are more difficult than GS-15 jobs. ? FSO-3 does not link to GS-14; FSO-3 jobs are more difficult than GS-14 jobs. ? FSO-6 does not link to GS-9; FSO-6 jobs are moie difficult than GS-9 jobs. In each case, the differences in medians were larger than would be expected by chance either five times in 100, or less; and the results appear in the following table. STATISTICAL TESTS: RESULTS OF THE STATISTICAL TEST FOR THE PROFESSIONAL PAY GRADES FOREIGN SERVICE POSITIONS CIVIL SERVICE POSITIONS MEDIAN TEST RESULTS DECISION RULE Pay Grade No. of Jobs Median HP Value Pay Grade No. of Jobs Median HP Value FSO-1 8 736 GS-18 20 627 NS Link FSO-2 7 521 GS-18 20 627 NS Link FSO-3 8 420 GS-15 12 420 NS Link FSO-4 11 318 GS-14 20 293 NS Link FSO-6 6 166 5 185 NS Link {7-11 GS-9 --.0 145 P..025 No Link - -42- Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 These findings can be interpreted as follows: FSO-1 and FSO-2 jobs are of comparable difficulty to GS-18 jobs. Hence, a Senior Executive Service (SES)/Senior Foreign Service (SFS) classification system for the State Department could include both FSO-1 and FSO-2 positions. 1/ ? FSO-3 and GS-15 link exactly. They have identical median job difficulty. ? FSO-4 and GS-14 can be considered to have similar difficulty. 2/ ? FSO-6 and GS-11 can be considered to have similar difficulty, but FSO-6 jobs are more difficult than GS-9 jobs. Application of this logic helps to position the professional grades at the FSO-1 through FSO-6 levels, by establishing their job difficulty relative to pay grades in the General Schedule pay system. Thus, the relative position of these professional pay grades can be determined. 2. Statistical Analyses at the GS/Foreign Service Support Level Pay Grades The same statistical test was also employed to test linkages at the Support Level proposed by the Civil Service Commission, as well as new linkages proposed by the State Department. Based on this statistical analysis, the hypothesis that the Foreign Service jobs and Civil Service jobs: comefront the pay grades having similar job content was supported at the following levels: ? FSS-4 and GS-9/11- ? FSRU-7 and GS-5 ? FSS-7 and GS-5 1/ However, some FSO-2 jobs are less difficult than GS-18 jobs, while all FSO-1 jobs fall in the wide range of job difficulty of the GS-18 level. 2/ - However, FSO-4 positions have a very wide range in difficulty, so this interpretation applies only to the median job at the FSO-4 level. Some FSO-4 jobs are less difficult than the lowest GS-14 position, while others are more difficult than the highest GS-14 position. -43- Declassified and Approved For Release 2013/03/13: CIA-RDP90-00530R000902240001-9 Declassified and Approved For Release 2013/03/13 :.CIA-RDP90-00530R000902240001-9 Thus, statistical linkages were found between these Support Level pay grades and pay grades in the General Schedule (white-collar) system of the Federal Civil Service. However, the results of the statistical tests suggest that linkages do not exist at the following levels: ? FSS-7 does not link to GS-7; FSS-7 jobs are less difficult than GS-7 jobs; ? FSS-8 does not link to GS-5; FSS-8 jobs are less difficult than GS-5 jobs; and ? FSS-8 also does not link to GS-3; FSS-8 jobs are more difficult than GS-3 jobs. In this case, the differences in medians were larger than would be expected by chance one time in 100 or less; and the results appear in the following table. STATISTICAL TESTS: RESULTS OF THE STATISTICAL TEST FOR THE SUPPORT LEVEL PAY GRADES FOREIGN SERVICE POSITIONS CIVIL SERVICE POSITIONS MEDIAN TEST RESULTS DECISION RULE Pay Grade No. of Jobs Median HP Value Pay Grade No. of Jobs Median HP Value , FSS-4 5 136 J.GS-11 5 185 NS Link GS-9 20 145 NS Link FSRU-7 6 98 fGS9 20 145 p