BRIEFING ON FBI FIELD OFFICE SUPPORT EMPLOYEE ATTRITION
Document Type:
Collection:
Document Number (FOIA) /ESDN (CREST):
CIA-RDP90-00530R000902130001-1
Release Decision:
RIFPUB
Original Classification:
K
Document Page Count:
99
Document Creation Date:
December 23, 2016
Document Release Date:
March 12, 2013
Sequence Number:
1
Case Number:
Publication Date:
March 1, 1988
Content Type:
MISC
File:
Attachment | Size |
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CIA-RDP90-00530R000902130001-1.pdf | 1.81 MB |
Body:
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3
BRIEFING
on
FBI FIELD OFFICE SUPPORT EMPLOYEE ATTRITION
Given for
Executive Assistant Director
John D. Glover
By
SSA Kevin Bouch
SSA Gary C. Johnson
SSA Russell Kamin
Office of Program Evaluations and Audits
March, 1988
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TABLE OF CONTENTS
TAB
I. EXECUTIVE SUMMARY 1
REQUEST OF OFFICE OF PROGRAM EVALUATIONS
AND AUDITS (OPEA) 2
EFFORTS TO DATE 2
IV. PURPOSE OF BRIEFING 2
V. ATTRITION DATA 3
All Employees Attrition - 1983 to 1987 3
Private Sector Attrition - 1984 to 1986 3
Support Employee Complement - 1983 to 1987 3
Support Employee Attrition - 1983 to 1987 3
Comparative Attrition Rates For Selected Federal
Agencies and Federal Government - 1983 to 1987 4
Sex Distribution of Support Employees -
February 4, 1988 5
Support Employee Attrition By Sex - 1987 5
Race Distribution of Support Employees -
February 4, 1988 6
Support Employee Attrition by Race - 1987 6
Age Distribution of Support Employees -
January 11, 1988 7
Support Employee Attrition By Age - 1983 to 1987 7
FBI and Nationwide Occupational Mobility
Rates - 1986 8
Support Employee Complement by Educational
Level - 1985 to 1987 9
Support Employee Attrition by Educational
Level - 1985 to 1987 9
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FBI Support Employees vs. Nationwide Civilian
Labor Force Educational Level - 1985 9
Support Employee Attrition by Grade Level - 1987 10
Support Employee Attrition by Length of
Service - 1987 11
Field Offices with Average Support Employee
Attrition of 12 Percent or More - 1985 to 1987 12
Support Employee Attrition by Sex in High
Attrition Offices - 1987 12
Support Employee Attrition by Race in High
Attrition Offices - 1987 12
Support Employee Attrition by Age in High
Attrition Offices - 1987 12
Support Employee Attrition by Educational
Level in High Attrition Offices - 1987 12
Support Employee Attrition by Length of Service
in High Attrition Offices - 1987 12
(:) Support Employee Attrition by Grade Level in
High Attrition Offices - 1987 12
Support Employee Attrition in High Attrition
Offices When Only Resignations Due to
Dissatisfaction with Job, Salary and Promotional
Prospects are Considered - 1985 to 1987 13
Support Employee Complements and Target Staffing
Levels for High Attrition Offices - 1985 to 1987 14
Field Offices with Average Support Employee Attrition
of 6 Percent or Less - 1985 to 1987 15
Support Employee Attrition by Sex in Low
Attrition Offices - 1987 15
Support Employee Attrition by Race in Low
Attrition Offices - 1987 15
Support Employee Attrition by Educational Level
in Low Attrition Offices - 1987 15
Explanations Given For Resignations From High
Attrition Offices - 1987 16
Explanations Given For Resignations From High
Attrition Offices - 1986 16
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Explanations Given For Resignations From High
Attrition Offices - 1985 16
Explanations Given For Resignations From High
Attrition Offices When Only Resignations Due to
Dissatisfaction with Job, Salary and Promotional
Prospects are Considered - 1985 to 1987 16
Comparison of Explanations Given For Resignations
From All, High, and Low Attrition Offices -
1985 to 1987 17
Explanations Given For Resignations From All
Field Offices When Only Resignations Due to
Dissatisfaction with Job, Salary and Promotional
Prospects are Considered - 1987 17
Economic Data For High Attrition Field Office
Areas 18
Economic Data For Low Attrition Field Office
Areas 18
Comparison of Economic Data For High Attrition and
Low Attrition Field Office Areas 18
Profile of Support Employees Resigning From High
Attrition Offices 19
Factors in Support Employee Attrition 20
VI. FINDINGS 21
VII. CONCLUSIONS 22
VIII. RECOMMENDATIONS 23
IX. APPENDIX 24
FBIHQ Attrition by Division - 1983 to 1987 24
Support Employee Attrition by Selected Job
Classifications - 1983 to 1987 25
FBIHQ Support Employee Attrition by Selected Job
Classifications - 1983 to 1987 25
Field Office Support Employee Attrition by Selected
Job Classifications - 1983 to 1987 25
Support Employee Attrition by Selected Job
Classifications FBI vs. Federal Government -
1983 to 1986 26
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Support Employee Attrition by Selected Job
Classifications FBI vs. Bureau of Alcohol, Tobacco,
and Firearms - 1986 to 1987 27
Support Employee Attrition by Selected Job
Classifications FBI vs. Department of Labor -
1984 to 1986
Support Employee Attrition by Selected Job
Classifications FBI vs. National Security Agency
1984 to 1987
28
29
Support Employee Attrition by Selected Job
Classifications FBI vs. Office of Personnel
'Management - 1983 to 1986 30
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I. Executive Summary
At your request OPEA has conducted a limited evaluation
of FBI field office support employee attrition. Our efforts have
included an indepth analysis of the attrition and a comparison of
FBI attrition to that of the private sector and of other Federal
law enforcement and intelligence gathering organizations.
FBI attrition compares favorably with the private
sector and is below that of the Federal government as a whole.
Our attrition is less than that of all Federal law enforcement or
intelligence gathering agencies capable of providing attrition
data, with the exception of NSA. Field office support employee
attrition is consistently lower than that of support employee
attrition at FBIHQ.
Demographic characteristics including sex, race, age,
educational level, GS level, and length of service were examined.
Of note are the young ages of field office support employees and
the relatively high educational levels they have attained.
Thirteen field offices with average support employee
attrition of 12 percent or more were identified and then analyzed
in detail. This rate was selected because it approximates that
of the private sector. Demographic characteristics of the
support employees in these offices were examined with no
significant deviations noted from the characteristics of support
employees in all field offices.
For purposes of comparison 12 field offices with
average support employee attrition of six percent or less were
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identified and analyzed. Here too the demographic
characteristics were not significantly different from those of
support employees in all field offices.
Explanations given by support employees for
resignations disclose that almost one half of all field office
support employees who resign do so for reasons we believe are
beyond the control of FBI management. The remaining one half
resign for reasons of dissatisfaction with job, salary, or
promotional prospects, with salary and/or promotional prospects
accounting for at least two thirds of this group. We do not
believe FBI management can significantly affect salary or field
office promotional opportunities and thus any management efforts
to decrease field office support employee attrition must
concentrate upon job dissatisfaction, a reason rarely cited for
resigning.
Efforts by OPEA to precisely separate salary,
promotional prospects, and dissatisfaction with job were
unsuccessful due to the process used by ASD to capture and report
the data.
Economic factors affecting the field offices with
attrition of 12 percent or more and those with attrition of six
percent or less were analyzed. Field offices with attrition of
12 percent or more are located in areas with higher population
density, per capita income, cost of living, and with lower
unemployment. We believe these economic factors, all of which
are beyond the control of FBI management, make salary the most
significant cause of attrition in these offices.
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We have constructed a profile of support employees
leaving field offices with attrition of 12 percent or more which
is based upon the demographic characteristics and economic
factors affecting these offices. The profile suggests these
support employees are occupationally mobile. It also suggests
that the attrition in these offices is, in part, a function of
the nature of field office support employee duties and the type
of individual hired to handle the duties.
When viewed comparatively, FBI support employee
attrition is not as high as might be expected. Our analysis of
the demographic characteristics and economic factors involved,
supported by explanations given for resignations, has led us to
the conclusion that much of the field office support employee
attrition we are experiencing is beyond the control of FBI
management, and is significantly contributed to by
dissatisfaction with salary. Thus, efforts to reduce attrition,
outside those to increase support employee salaries, will likely
be marginally effective at best. Even so, we believe such
efforts should be made.
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II. Request of Office of Program Evaluations and Audits (OPEA)
By memorandum from Mr. Glover to Mr. Gavin dated
8/21/87, OPEA was asked to examine the inability of the FBI to
attract, hire and/or retain quality support personnel in numbers
adequate to meet our workload demands in certain locations. OPEA
was also asked to identify and define the underlying cause or
causes of this inability and to recommend courses of remedial
action.
III. Efforts to Date
Initial discussion with members of your staff and with
ASD, as well as review of prior support employee staffing
studies, focused our efforts on field office support employee
attrition only.
Prior to determining a further course of action OPEA
believed it most appropriate to examine FBI Support Employee
Attrition rates and compare those rates to the rates of attrition
of other Federal agencies and the private sector. We have thus
compiled the attrition information which follows.
IV. Purpose of Briefing
The purpose of this briefing is to:
1. Present the attrition information we have
compiled.
2. Present our analysis of that information.
3. Recommend a future course of action to be
taken.
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V. Attrition Data
NOTE: In some cases the employee complement and
attrition data received from ASD and set forth
herein is inconsistent by small amounts. We
consider the differences to be insignificant.
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FBI
ALL EMPLOYEES ATTRITION
FISCAL
AVERAGE
ATTRITION
ATTRITION
YEAR
COMPLEMENT
COUNT
RATE
1983
19312
1259
6.5%
1984
20371
1539
7.6
1985
20817
1775
8.5
1986
21316
1919
9.0
1987
21861
1975
9.0
1984-1986 Average
20835
1744
8.4
5 Year Average
20735
1693
8.2
SOURCE: ASD
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PRIVATE SECTOR EMPLOYEE Ar1RITION
CALENDAR YEAR
1984
1985
1986
AVERAGE
All Companies*
12.8%
12.5%
12.3%
12.5%,
By Number of Employees
0-250
15.9
14.8
13.5
14.7
250-499
13.3
13.9
14.2
13.8
500-999
12.3
12.2
11.0
11.8
1000-2499
11.9
10.9
11.4
11.4
2500 and Over
10.2
10.2
10.0
10.1
By Industry
Manufacturing
10.4
10.7
11.4
10.8
Nonmanufacturing
15.1
14.2
15.3
14.9
Finance
18.9
19.3
18.6
18.9
Nonbusiness
17.2
15.2
16.5
16.3
Health Care
19.7
17.4
17.5
18.2
By Region
Northeast
13.7
14.5
14.2
14.1
South
14.3
12.9
11.5
12.9
North Central
10.8
10.4
10.9
10.7
West
15.9
15.5
13.9
15.1
* Based upon BNA Survey which includes 418 employers representing
713,242 employees
SOURCE: BUREAU OF NATIONAL AFFAIRS
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FBI
SUPPORT EMPLOYEE COMPLEMENT
FISCAL YEAR
FBIHQ
FIELD
TOTAL
1983
6722
4495
11,217
1984
6910
4839
11,749
1985
6922
5054
11,976
1986
6897
5444
12,341
1987
7034
5598
12,632
Percent of
Total Support
Employees r55 -4
-7T6%r C4-7-7:it
Fiscal Year 1987
NOTE: Complement is average of quarterly counts.
SOURCE: ASD
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FBI
SUPPORT EMPLOYEE ATTRITION
FISCAL YEAR
FBIHQ
FIELD
TOTAL
1983
672
10.0%
372
8.3%
1044
9.3%
1984
797
11.5
494
10.2
1291
11.0
1985
940
13.6
568
11.2
1508
12.6
1986
949
13.8
586
10.8
1535
12.4
1987
1001
14.2
600
10.7
1601
12.6
5 Year Average
12.6
?10.3
11.6
SOURCE: ASD
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COMPARATIVE TOTAL SUPPORT EMPLOYEE ATTRITION RATES
FOR SELECTED FEDERAL LAW ENFORCEMENT/
INTELLIGENCE GATHERING AGENCIES AND
ENTIRE FEDERAL GOVERNMENT
1983
1984
FISCAL YEAR
1985
1986
1987
11.0%
12.6%
12.4%
12.6%i
ATF
28.4
37.3
CIA
17.0
17.7
28.2
28.5
DEA
14.0
13.3
14.9
INS
17.5
NSA
5.6
3.9
4.0
5.7
FED GOVT.
16.4
18.2
18.2
18.6
-
NOTE: Data from Customs Service and Secret Service not
available.
SOURCE: INDIVIDUAL FEDERAL AGENCY, ASD, OPM,
BUREAU OF NATIONAL AFFAIRS
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SEX DISTRIBUTION OF FBI
SUPPORT EMPLOYEES AS OF
FEBRUARY 4, 1988
FBIHQ FIELD TOTAL
COUNT PERCENT COUNT PERCENT COUNT PERCENT
Male
2153
30.6%
1574
26.3%
3727
28.6%
Female
4892
69.4
4412
73.7
9304
71.4
Total
7045
5986
13031
SOURCE: ASD
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FBI SUPPORT EMPLOYEE
ATTRITION BY SEX
FISCAL YEAR 1987
COUNT
FBIHQ
PERCENT
COUNT
FIELD
PERCENT
COUNT
TOTAL
PERCENT
Male
252
25.1%
187
31.0%
439
27.3%
Female
751
74.9
416
69.0
1167
72.7
Total
1003
603
1606
SOURCE: ASD
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RACE DISTRIBUTION OF FBI
SUPPORT EMPLOYEES AS OF
FEBRUARY 4, 1988
FBIHQ FIELD TOTAL
COUNT PERCENT COUNT PERCENT COUNT PERCENT
White
3787
53.8%
4700
78.5%
8487
65.1%
Black
3149
44.7
893
14.9
4042
31.0
Hispanic
57
.8
281
4.7
338
2.6
American Indian
7
.1
12
.2
19
.2
Asian
45
.6
100
1.7
145
1.1
Total
7045
5986
13031
SOURCE: ASD
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FBI SUPPORT EMPLOYEE
ATTRITION BY RACE
FISCAL YEAR 1987
COUNT
FBIHQ
PERCENT
COUNT
FIELD
PERCENT
COUNT
TOTAL
PERCENT
White
552
55.0%
483
80.1%
1035
64.5%
Black
441
44.0
83
13.8
524
32.6
Hispanic
4
.4
26
- 4.3
30
1.9
American Indian
1
.2
1
.1
Asian
6
.6
10
1.7
16
1.0
Total
1003
603
1606
SOURCE: ASD
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AGE DISTRIBUTION OF FBI
SUPPORT EMPLOYEES
AS OF JANUARY 11, 1988
AGE
COUNT
FBIHQ
PERCENT
COUNT
FIELD
PERCENT
TOTAL
COUNT PERCENT
(16-24
1726
24.5%
1457
( 24.5%
3183
24.5%
(25-34
2840
40.3
2093
135.3
4933
38.0
35-44
1594
22.6
1470
24.8
3064
23.6
45-54
656
9.3
672
11.3
1328
10.2
55-64
215
3.1
218
3.7
433
3.3
65 & Over
14
.2
27
.5
41
.3
Total
7045
5937
12,982
SOURCE: ASD
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AGE DISTRIBUTION OF
FBI SUPPORT EMPLOYEE
ATTRITION
AGE
1983
COUNT RATE
1984
COUNT RATE
FISCAL YEAR
1985
COUNT RATE
1986
COUNT RATE
1987
COUNT RATE
16-24
491
15.0%
624
19.3%
675
22.5%
695
23.3%
719
23.7%
25-34
401
8.1
488
9.5
622
12.0
605
11.7
646
12.8
35-44
60
3.3
76
7.7
97
4.2
119
4.5
119
4.1
45-54
21
2.4
19
1.9
43
4.0
31
2.6
42
3.4
55-64
64
19.8
73
22.2
61
17.0
75
19.3
70
17.3
65 & Over
7
25.0
11
38.2
10
33.9
9
33.3
5
15.2
? NOTE: Rate is the percentage of the support employee complement within the age group who
resigned.
SOURCE: ASD
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FBI AND NATIONWIDE
OCCUPATIONAL MOBILITY RATES
AGE
1986
FBI
NATIONWIDE
16-24
23.3%
23.4%
25-34
11.7
11.5
35-44
4.5
7.6
45-54
2.5
4.8
55-64
3.3
2.9
65 & Over
0.0
1.2
NOTE: Mobility Rate is the Number in Different Jobs in January,
1987 as a Proportion of the Total Employed Both in
January, 1986 and January, 1987.
SOURCE: ASD, DEPARTMENT OF LABOR
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FBI SUPPORT EMPLOYEE
COMPLEMENT BY EDUCATIONAL LEVEL
FISCAL YEAR
1985
FBIHQ FIELD
High School
1986
FBIHQ FIELD
1987
FBIHQ FIELD
Diploma
2514
1472
2641
1582
2662
1717
Terminal Occupational
Program
704
670
775
707
779
760
College Attendee
2318
2043
2355
2191
2290
-2346
College Graduate
1103
868
1136
882
1107
(-9-01
Graduate Degree
133
79
143
83
150
r-78
Total
6772
5132
7050
5445
6988
5802
NOTE: Count is at end of Fiscal Year.
SOURCE: ASD
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FBI SUPPORT EMPLOYEE ATTRITION
BY EDUCATIONAL LEVEL
1985
FBIHQ FIELD
High School
FISCAL YEAR
1986
FBIHQ FIELD
1987
FBIHQ FIELD
Diploma
295
167
352
161
388
170
Terminal Occupational
Program
103
62
77
64
115
56
College Attendee
310
227
350
236
329
1241
College Graduate206
108
152
116
150
(-124
Graduate Degree
21
3
14
8
12
r 8
Total
935
567
945
585
994
599
SOURCE: ASD
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FBI SUPPORT EMPLOYEES VS. NATIONWIDE CIVILIAN
LABOR FORCE EDUCATIONAL LEVEL
1985
FBIHQ
FIELD
CIVILIAN LABOR
FORCE*
High School Diploma
37.1%
28.7%
37.8%
College Attendee**
44.6
r52.9
17.7
College Graduate
16.3
116.9
/10.1
Graduate Degree
2.0
/ 1.5
6.6
* Population Surveyed is 179,944,000.
** Includes Terminal Occupational Programs.
SOURCE: ASD, U.S. DEPARTMENT OF COMMERCE
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
I
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
FBI SUPPORT EMPLOYEE ATTRITION
BY GRADE LEVEL
FISCAL YEAR 1987
GS LEVEL
FBIHQ
FIELD
TOTAL
2
11
2
13
3
80
28
108
4
214
100
314
5
342
205
547
6
121
112
233
7
98
62
160
8
17
22
39
9
45
45
90
10
16
12
28
11
26
8
34
12
8
4
12
13 & Above
23
23
Total
1001
600
1601
SOURCE: ASD
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
LESS
FBI
SUPPORT EMPLOYEE ATTRITION
BY LENGTH OF SERVICE
FISCAL YEAR 1987
YEARS OF SERVICE
20&
THAN 1
12
3-4
5-9
10-14
15-19
OVER
TOTAL
FBIHQ
267
245
158
191
79
23
38
1001
-Field
84
'190
:_123H
105
42
22
36
600
Total
351
435
279
296
121
45
74
1601
Percent of Total
21.9
27.2
17.4
18.5
7.6
2.8
4.6
SOURCE: ASD
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
.,. Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1 J
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
FBI
FIELD OFFICES WITH AVERAGE SUPPORT EMPLOYEE ATTRITION
OF 12% OR MORE
RANK
1985
COUNT
RATE
1986
COUNT
FISCAL YEAR
1987
RATE COUNT
RATE
AVERAGE
COUNT RATE
1
Alexandria
15
30.6%
12
21.1%
10
16.9%
12.3
22.9%
2
Los Angeles
51
24.9
39
17.6
39
18.0
43.0
20.2
3
New Haven
4
8.2
12
21.4
15
29.4
10.3
19.6
4
Boston
15
12.3
21
17.1
33
28.9
23.0
19.4
5
Richmond
6
15.4
6
14.6
8
18.2
6.7
16.1
6
Atlanta
12
15.7
14
17.7
11
13.5
12.3
15.6
7
Denver
13
24.5
6
9.8
6
9.4
8.3
14.6
8
Dallas
12
16.4
13
17.8
8
9.1
11.0
14.4
9
New York
103
15.3
111
15.1
84
12.0
99.3
14.1
10
Newark
15
11.8
17
13.1
20
15.6
17.3
13.5
11
WFO
46
11.3
56
13.9
48
11.8
50.0
12.3
12
Philadelphia
16
9.8
21
12.4
26
14.8
21.0
12.3
13
San Francisco
26
13.6
21
11.1
23
11.3
23.3
12.0
Total
334
349
331
Percent of All
Field Offices
Total
58.8%
59.6%
55.2%
SOURCE: ASD
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
FBI SUPPORT EMPLOYEE ATTRITION
BY SEX IN FIELD OFFICES WITH
AVERAGE ATTRITION OF 12% OR MORE
FISCAL YEAR 1987
MALE
FEMALE
TOTAL
Alexandria
4
6
10
Atlanta
11
11
Boston
12
21
33
Dallas
1
7
8
Denver
1
5
6
Los Angeles
14
26
40
Newark
2
18
20
New Haven
5
10
15
New York
37
47
84
Philadelphia
9
17
26
Richmond
1
7
8
San Francisco
8
15
23
WFO
8
41
49
Total
102
231
333
Percent of
Total
30.6%
69.4%
SOURCE: ASD
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
ODeclassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
FBI SUPPORT EMPLOYEE ATTRITION
BY RACE IN FIELD OFFICES WITH
AVERAGE ATTRITION OF 12% OR MORE
FISCAL YEAR 1987
Alexandria
Atlanta
Boston
Dallas
WHITE
9
9
32
6
BLACK
1
2
1
2
HISPANIC
AMERICAN
INDIAN
ASIAN
TOTAL
10
11
33
8
Denver
4
2
6
Los Angeles
27
8
3
2
40
Newark
14
6
20
New Haven
14
1
15
New York
59
16
6
3
84
Philadelphia
25
1
26
Richmond
7
1
8
San Francisco
19
2
1
1
23
WFO
35
13
1
49
Total
260
54
13
0
6
333
? Percent of,
Total ,
78.1%
16.2%
3.9%
1.8%
SOURCE: ASD
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
(:)Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
FBI SUPPORT EMPLOYEE ATTRITION BY AGE DISTRIBUTION
IN FIELD OFFICES WITH AVERAGE ATTRITION
OF 12% OR MORE
FISCAL YEAR 1987
16-24
25-34
35-44
AGE
45-54
55-64
65 & Over
Total
Alexandria
6
4
10
Atlanta
6
1
2
2
11
Boston
14
12
1
4
2
33
Dallas
4
4
8
Denver
4
1
1
6
Los Angeles
21
11
5
2
39
Newark
8
9
2
1
20
New Haven
5
8
1
1
15
New York
32
46
3
1.
2
84
Philadelphia
6
15
3
1
1
26
Richmond
3
2
1
1
1
8
San Francisco
9
13
1
23
WFO
22
20
3
1
2
48
Total
140
146
22
11
11
1
331
Percent
'42.3%
/44.1%
6.6%
3.3%
3.3%
.3%
SOURCE: ASD
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
0 Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
FBI SUPPORT EMPLOYEE AiiRITION BY EDUCATIONAL LEVEL
IN FIELD OFFICES WITH AVERAGE ATTRITION
OF 12% OR MORE
FISCAL YEAR 1987
HIGH
SCHOOL
DIPLOMA
TERMINAL
OCCUPATIONAL
PROGRAM
COLLEGE
ATTENDEE
COLLEGE
GRADUATE
GRADUATE
DEGREE
TOTAL
AIIRITION
Alexandria
4
1
3
2
10
Atlanta
3
4
4
11
Boston
9
4
12
8
33
Dallas
3
1
2
2
8
Denver
2
1
2
, 1
6
Los Angeles
12
3
19
5
39
Newark
10
3
2
5
20
New Haven
3
3
6
3
15
New York
19
4
31
26
4
84
Philadelphia
10
6
6
4
26
Richmond
3
1
3
1
8
San Francisco
8
1
7
7
23
WFO
26
3
13
6
48
Total
112
35
110
70
4
331
Percent of
Total
33.8%
10.6%
-33.2%
21.1%
' 1.2%,
Percent of All
Field Offices
Attrition
28.4%
9.3%
40.2%
20.7%
1.3%
SOURCE: ASD
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
FBI SUPPORT EMPLOYEE ATTRITION BY LENGTH OF SERVICE
IN FIELD OFFICES WITH AVERAGE ATTRITION
OF 12% OR MORE
FISCAL YEAR 1987
LESS
THAN 1
1-2
3-4
5-9
YEARS
10-14
15-19
20 &
OVER
TOTAL
Alexandria
1
5
3
1
10
Atlanta
5
5
1
11
Boston
5
12
5
7
2
1
1
33
Dallas
1
1
2
3
1
8
Denver
4
1
1
6
Los Angeles
5
15
6
6
4
1
2
39
Newark
2
6
3
5
3
1
20
New Haven
3
6
3
2
1
15
New York
12
22
26
13
9
1
1
84
Philadelphia
3
7
3
9
2
1
1
26
Richmond
1
3
1
2
1
8
San Francisco
2
8
6
4
1
2
23
WFO
8
12
12
11
3
1
1
48
Total
48
106
69
63
24
12
9
331
Percent of
Total
r14.5%
32.0%
20.8%
19.0%
7.3%
3.6%
2.7%
Percent of All
Field Offices
Attrition
14.0%
31.6%
20.1%
17.5%
7.0%
3.6%
6.0%
SOURCE: ASD
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
FBI SUPPORT EMPLOYEE AliRITION BY GS LEVEL
IN FIELD OFFICES WITH AVERAGE ATTRITION
OF 12% OR MORE
FISCAL YEAR 1987
GS LEVEL
2
3
4
5
6
7
8
9
10
11
12
13
TOTAL
Alexandria
1
6
2
1
10
Atlanta
3
3
4
1
11
Boston
2
6
14
7
3
1
33
Dallas
1
4
1
1
1
8
Denver
4
2
6
Los Angeles
7
15
11
3
2
1
39
Newark
5
5
4
3
2
1
20
New Haven
1
6
5
2
1
15
New York
2
6
12
18
14
11
1
15
4
1
84
Philadelphia
2
6
6
6
3
1
1
1
26
Richmond
3
1
3
1
8
San Francisco
4
8
3
1
1
5
1
23
WFO
3
8
11
11
7
2
4
1
1
48
Total
2
17
56
102
70
33
11
29
8
3
331
Percent of
Total
1.0
5.1
16.9
30.8
21.1
10.0
3.3
8.8
2.4
1.0
SOURCE: ASD
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
ATTRITION IN FBI
FIELD OFFICES WITH AVERAGE SUPPORT EMPLOYEE ATTRITION
OF 12% OR MORE WHEN ONLY RESIGNATIONS DUE
TO DISSATISFACTION WITH JOB, SALARY, OR
PROMOTIONAL PROSPECTS ARE CONSIDERED
FISCAL YEAR
1985
COUNT
RATE
1986
COUNT
RATE
1987
COUNT
RATE
AVERAGE
COUNT RATE
Alexandria
10
20.4%
6
10.5%
5
8.5%
7
12.7%
Atlanta
6
7.9
11
13.9
5
6.2
7.3
9.3
Boston
11
9.0
15
12.2
23
20.1
16.3
13.6
Dallas
7
9.6
8
10.9
5
5.7
6.7
8.2
Denver
8
15.1
2
3.3
2
3.1
4
6.7
Los Angeles
33
16.0
21
9.4
22
10.1
25.3
11.5
Newark
8
6.3
8
6.1
13
10.2
9.7
7.5
New Haven
3
6.1
8
14.2
12
23.5
7.7
14.6
New York
60
8.9
63
8.6
49
7.0
57.3
8.5
Philadelphia
10
6.1
16
9.5
17
9.6
14.3
8.4
Richmond
4
10.2
5
12.2
6
13.6
5
12.1
San Francisco
15
7.8
12
6.3
12
5.9
13
6.7
WFO
29
7.1
36
8.9
24
5.9
29.7
7.3
Total
204
211
195
SOURCE: ASD
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
SUPPORT EMPLOYEE COMPLEMENTS
AND TARGET STAFFING LEVELS
FOR FBI FIELD OFFICES WITH
AVERAGE SUPPORT EMPLOYEE
ATTRITION OF 12% OR MORE
1985
AVERAGE
COMPLEMENT
TSL
FISCAL YEAR
1986 1987
AVERAGE AVERAGE
COMPLEMENT TSL COMPLEMENT
TSL
Alexandria
49
54
57
57
59
59
Atlanta
76
77
79
82
81
85
Boston
122
124
123
129
114
133
Dallas
73
73
73
79
87
84
Denver
53
59
61
61
64
64
Los Angeles
205
235
222
238
216
241
Newark
127
128
130
133
127
139
New Haven
49
50
56
56
51
60
New York
672
732
732
761
699
802
Philadelphia
164
168
169
177
176
182
Richmond
39
41
41
43
44
46
San Francisco
191
206
189
208
203
214
WFO
406
408
404
442
404
449
Total
2226
2336
2325
SOURCE: ASD
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
r"--N
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
FBI
FIELD OFFICES WITH AVERAGE SUPPORT EMPLOYEE ATTRITION
OF 6% OR LESS
RANK
1985
COUNT
RATE
1986
COUNT
FISCAL YEAR
1987
RATE COUNT
RATE
5 YEAR
AVERAGE
COUNT RATE
1
Birmingham
3
7.7%
3
7.1%
3
6.4%
2.4
6.0%
2
Jackson
2
6.7
1
2.8
4
11.1
1.8
5.8
3
Louisville
1
2.0
5
9.8
5
8.9
2.8
5.7
4
Memphis
2
4.9
3
6.5
4
8.7
2.4
5.7
5
Cincinnati
3
4.7
5
7.6
2
2.9
3.6
5.6
6
Charlotte
5
8.6
4
6.4
4
6.2
3.2
5.4
7
Jacksonville
5
9.6
2
3.6
2.7
5.2
8
San Diego
3
4.2
3
4.0
3.2
5.0
9
El Paso
1
3.3
1
3.0
2
5.7
1.5
4.8
10
Knoxville
2
6.2
2
3.7
3
5.3
2.2
4.4
11
Springfield
3
7.5
2
4.6
1
2.1
1.8
4.4
12
Buffalo
2
3.7
2
3.6
4
6.9
2.2
4.0
Total
24
36
37
Percent of All
Field Offices
Total
4.2%
6.1%
6.2%
SOURCE: ASD
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
FBI SUPPORT EMPLOYEE ATTRITION
BY SEX IN FIELD OFFICES WITH
AVERAGE ATTRITION OF 6% OR LESS
FISCAL YEAR 1987
MALE
FEMALE
TOTAL
Birmingham
1
2
3
Buffalo
2
2
4
Charlotte
1
3
4
Cincinnati
1
1
2
El Paso
2
2
Jackson
4
4
Jacksonville
1
1
2
Knoxville
1
2
3
Louisville
3
2
5
Memphis
1
3
4
San Diego
1
2
3
Springfield
1
1
Total
16
21
37
Percent of
Total
43.2%
56.8%
SOURCE: ASD
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
FBI SUPPORT EMPLOYEE ATTRITION
BY RACE IN FIELD OFFICES WITH
AVERAGE ATTRITION OF 6% OR LESS
FISCAL YEAR 1987
WHITE
BLACK
HISPANIC
AMERICAN
INDIAN
ASIAN
TOTAL
Birmingham
2
1
3
Buffalo
4
4
Charlotte
3
1
4
Cincinnati
2
2
El Paso
2
2
Jackson
4
4
Jacksonville
1
1
2
Knoxville
3
3
Louisville
4
1
5
Memphis
3
1
4
San Diego
2
1
3
Springfield
1
1
Total
31
5
0
0
37
Percent of
Total
83.8%
13.5%
2.7%
SOURCE: ASD
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
FBI SUPPORT EMPLOYEE ATTRITION BY EDUCATIONAL LEVEL
IN FIELD OFFICES WITH AVERAGE ATTRITION
OF 6% OR LESS
FISCAL YEAR 1987
Birmingham
HIGH
SCHOOL
DIPLOMA
TERMINAL
OCCUPATIONAL
PROGRAM
COLLEGE
ATTENDEE
3
COLTRGE
GRADUATE
GRADUATE
DEGREE
TOTAL
ATTRITION
3
Buffalo
1
1
2
4
Charlotte
4
4
Cincinnati
1
1
2
El Paso
2
2
Jackson
1
2
1
4
Jacksonville
2
2
Knoxville
2
1
3
Louisville
2
3
5
Memphis
1
1
2
4
San Diego
1
1
1
3
Springfield
1
1
Total
7
2
17
11
37
Percent of
Total
18.9%
5.4%
45.9%
29.7%
Percent of All
Field Office
Attrition
28.4%
9.3%
40.2%
20.7%
1.3%
SOURCE: ASD
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
I
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
FBI SUPPORT EMPLOYEE EXPLANATIONS GIVEN DURING
EXIT INTERVIEWS FOR RESIGNATIONS FROM FIELD OFFICES
WITH AVERAGE ATTRITION OF 12% OR MORE
FISCAL YEAR 1987
FIELD OFFICE
A
TOTAL
Alexandria
5
2
1
2
10
Atlanta
5
4
1
1
11
Boston
23
1
2
3
1
3
33
Dallas
5
1
1
1
8
Denver
2
1
2
1
6
Los Angeles
22
1
4
3
5
2
39
Newark
13
2
1
1
1
20
New Haven
12
2
1
15
New York
49
3
3
1
6
4
9
9
84
Philadelphia
17
7
1
1
26
Richmond
6
1
1
8
San Francisco
12
3
2
2
2
2
23
WFO
24
4
2
3
8
2
1
4
48
Total
195
11
19
3
28
27
22
2
24
r-331
Percent of Total
Resignations f_58.9% 3.3% 5.7% .9% 8.5% 8.2% 6.7%
A - Dissatisfaction Job/Salary/Promotion
B - Adjustment Problems
C - Dissatisfaction Living/Housing/
Transportation
D - Poor Health
E - Marriage/Maternity
SOURCE: ASD
.6% 7.2%
F - Return to School
G - Retirement/Dismissal/Resign
Admin. Inquiry
H - Death/Disability
I - Other/Military
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
FBI SUPPORT EMPLOYEE EXPLANATIONS GIVEN DURING
EXIT INTERVIEWS FOR RESIGNATIONS FROM FIELD OFFICES
WITH AVERAGE ATTRITION OF 12% OR MORE
FISCAL YEAR 1986
FIELD OFFICE A
TOTAL
Alexandria 6
2
1
3
12
Atlanta 11
2
1
14
Boston 15
1
2
2
1
21
Dallas 8
1
1
1
2
13
Denver 2
2
1
6
Los Angeles 21
4
2
1
5
1
4
39
Newark 8
1
1
3
2
2
17
New Haven 8
1
1
1
1
12
New York 63
5
1
12
9
8
2
11
111
Philadelphia 16
3
1
1
21
Richmond 5
1
6
San Francisco 12
3
3
1
2
21
WFO 36
2
6
5
5
56
Total 211
16
34
26
24
4
27
/349
Percent of Total
Resignations 60.0%
1.0%
4.6%
1.2%
9.8%
7.5%
6.9%
1.2%
7.8%
A - Dissatisfaction Job/Salary/Promotion
B - Adjustment Problems
C - Dissatisfaction Living/Housing/
Transportation
D - Poor Health
E - Marriage/Maternity
SOURCE: ASD
F - Return to School
G - Retirement/Dismissal/Resign
Admin. Inquiry
H - Death/Disability
I - Other/Military
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FBI SUPPORT EMPLOYEE EXPLANATIONS GIVEN DURING
EXIT INTERVIEWS FOR RESIGNATIONS FROM FIELD OFFICES
WITH AVERAGE ATTRITION OF 12% OR MORE
FISCAL YEAR 1985
FIELD OFFICE
A
B
C
D
E
F
G
H
I
TOTAL
Alexandria
10
1
2
2
15
Atlanta
6
1
1
1
1
2
12
Boston
11
2
1
1
15
Dallas
7
1
1
1
2
12
Denver
8
1
1
2
1
13
,
Los Angeles
33
5
6
4
1
2
51
Newark
8
1
3
3
15
New Haven
3
1
4
New York
60
5
2
18
5
3
1
9
103
Philadelphia
10
1
3
1
1
16
Richmond
4
1
1
6
San Francisco
15
1
2
4
3
1
26
WFO
29
3
1
1
2
5
4
1
46
Total
f204
5
19
4
40
25
16
2
19
1334.
Percent of Total
Resignations (61.0%
1.5%
5.6%
1.2%
12.0%
7.5%
4.8%
.6%
5.7%
A - Dissatisfaction Job/Salary/Promotion
B - Adjustment Problems
C - Dissatisfaction Living/Housing/
Transportation
D - Poor Health
E - Marriage/Maternity
SOURCE: ASD
F - Return to School
G - Retirement/Dismissal/Resign
Admin. Inquiry
H - Death/Disability
I - Other/Military
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FBI SUPPORT EMPLOYEE EXPLANATIONS
GIVEN DURING EXIT INTERVIEWS FOR RESIGNATIONS
FROM FIELD OFFICES WITH AVERAGE ATTRITION
OF 12% OR MORE WHEN ONLY RESIGNATIONS
DUE TO DISSATISFACTION WITH JOB, SALARY,
OR PROMOTIONAL PROSPECTS ARE CONSIDERED
EXPLANATION
Dissatisfaction
1985
FISCAL YEAR
1986 1987
AVERAGE
with Job
5.9%
7.8%
2.5%
5.5%
Better Salary or
Promotional
Prospects
67.5
60.1
60.1
62.5
Enter Different
Field
26.6
32.1
37.4
32.0
SOURCE: ASD
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FBI SUPPORT EMPLOYEE -
EXPLANATIONS GIVEN DURING EXIT INTERVIEWS
FOR RESIGNATIONS FROM FIELD OFFICES
-EXPLANATION
.Ditgatisfaction with
';-irob, Salary, or
ALL*
1985
HIGH
LOW
FISCAL YEAR
1986
ALL HIGH LOW
ALL
1987
HIGH
LOW
'Promoti6na1 Prospects
54.4%
61.0%
41.7%
56.1%
60.0%
33.3%
54.7%
58.9%
35.2%
Adjustment Problems
1.6
1.5
4.2
2.5
1.0
11.1
2.3
3.3
Dissatisfaction with
Living, Housing, or
Transportation
1.6
5.6
4.2
2.0
4.6
1.6
5.7
5.4
Poor Health
1.8
1.2
1.0
1.2
2.8
1.0
.9
Marriage/Maternity
17.6
12.0
25.0
15.1
9.8
19.5
14.7
8.5
13.5
Return to School
7.0
7.5
8.0
7.5
8.3
7.6
8.2
2.7
Retirement, Dismissal,
Resignation During
Administrative Inquiry
8.9
4.8
12.5
8.0
6.9
11.1
9.3
6.7
24.3
Death/Disability
1.4
.6
8.2
1.2
1.2
2.8
1.0
.6
2.7
Other/Military
5.6
5.7
4.2
5.8
7.8
11.1
7.6
7.2
16.2
Total Resignations
568
334
24
586
349
36
603
331
37
* NOTE:
ALL = all field offices
HIGH = field offices with attrition of 12% or more
LOW = field offices with attrition of 6% or less
SOURCE: ASD
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FBI SUPPORT EMPLOYEE EXPLANATIONS
GIVEN DURING EXIT INTERVIEWS FOR RESIGNATIONS
FROM ALL FIELD OFFICES WHEN ONLY RESIGNATIONS
DUE TO DISSATISFACTION WITH JOB, SALARY,
OR PROMOTIONAL PROSPECTS ARE CONSIDERED
FISCAL YEAR 1987
EXPLANATION
Dissatisfaction
with Job 4.2%
Better Salary or
Promotional
Prospects
59.4
Enter Different
Field 36.4
SOURCE: ASD
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ECONOMIC DATA
FBI FIELD OFFICES WITH AVERAGE
SUPPORT EMPLOYEE ATTRITION OF 12% OR MORE
METROPOLITAN 1983
AREA PER CAPITA INCOME
POPULATION
RANK RANK AMOUNT
(1) (2)
1984
UNEMPLOYMENT
RANK PERCENT
(2)
1987
UNEMPLOYMENT
COST OF
LIVING
INDEX
Alexandria
10
2
$13,647
257
4.2%
3.2%
133.2
Atlanta
13
25
10,598
230
4.9
4.4
110.8
-Boston
6
12
11,252
253
4.3
2.5
149.2
Dallas
9
14
11,127
267
3.7
6.8
104.4
Denver
22
5
12,228
237
4.7
5.7
102.3
Los Angeles
2
24
10,608
135
7.2
6.0
115.2
Newark
1
13
11,241
139
6.7
4.4
145.8
New Haven
34
27
10,563
216
5.2
2.7
119.2
New York
1
13
11,241
139
6.7
4.5
145.8
Philadelphia
5
54
10,025
156
6.8
4.5
122.0
Richmond
50
42
10,240
240
4.6
3.9
103.0
San Francisco
4
6
12,226
172
6.1
3.8
132.7
WFO
10
2
13,647
257
4.2
3.2
133.2
Median-Nationwide
$9,120
7.1%
5.7%
100.0
(1) Of 50 Areas Ranked
(2) Of 275 Areas Ranked
SOURCE: STATISTICAL ABSTRACT OF THE UkITED STATES 1987, STATE
AND METROPOLITAN AREA DATA BOOK 1986, DEPARTMENT OF LABOR,
1987 INTERCITY COST OF LIVING INDEX
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ECONOMIC DATA
FBI FIELD OFFICES WITH AVERAGE
SUPPORT EMPLOYEE ATTRITION OF 6% OR LESS
METROPOLITAN
AREA
POPULATION
RANK
(1)
1983
PER CAPITA INCOME
RANK AMOUNT
(2)
1984
UNEMPLOYMENT
RANK PERCENT
(2)
1987
UNEMPLOYMENT
COST OF
LIVING
INDEX
Birmingham
43
173
$8,570
52
10.3%
7.0%
99.0
Buffalo
33
137
9,155
74
9.1
5.6
96.4
Charlotte
35
118
9,357
194
5.7
3.4
100.0
Cincinnati
23
102
9,500
90
8.5
4.9
102.2
El Paso
NR
271
6,798
61
9.7
11.4
100.5
Jackson
NR
197
8,378
135
7.2
6.4
101.0
Jacksonville
48
125
9,271
194
5.7
5.0
100.1
Knoxville
NR
178
8,531
74
9.1
5.7
95.9
Louisville
39
111
9,389
87
8.6
5.7
96.3
Memphis
40
191
8,440
142
7.1
5.7
98.2
San Diego
19
50
10,122
170
6.2
4.7
118.9
Springfield
NR
23
10,635
150
7.0
4.5
98.9
Median-Nationwide
$9,120
7.1%
5.7%
100.0
(1) Of 50 Areas Ranked
(2) Of 275 Areas Ranked
SOURCE: STATISTICAL ABSTRACT OF THE UtITED STATES 1987, STATE
AND METROPOLITAN DATA BOOK 1986, DEPARTMENT OF LABOR,
1987 INTERCITY COST OF LIVING INDEX
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COMPARISON OF ECONOMIC DATA
FBI FIELD OFFICES WITH AVERAGE SUPPORT
EMPLOYEE ATTRITION OF 12% OR MORE VS. FIELD OFFICES
WITH AVERAGE ATTRITION OF 6% OR LESS
FIELD
OFFICES
WITH
ATTRITION
OF 12%
AND OVER
FIELD
OFFICES?
WITH
ATTRITION
OF 6%
AND UNDER
NATIONAL
AVERAGE
Number of Offices
13
12
Population
Number in Top 10
Metropolitan Areas
9
0
Number in Top 50
Metropolitan Areas
13
8
1983 Per Capita Income
Median Income
$11,241
$9,213
$9,120
Number Which Exceed
National Median
13
7
Number Which are Less
Than Median
0
1987 Average Cost of
Living Index
124.4
100.6
100.0
Number Which Exceed
National Average
13
5
Number Which are Less
Than National Average
6
Median Unemployment
1984
4.9%
7.8%
7.1%
1987
4.4%
5.7%
5.7%
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Education
Resignees With College
FIELD
OFFICES
WITH
ATTRITION
OF 12%
AND OVER
FIELD
OFFICES
WITH
ATTRITION
OF 6%
AND UNDER
NATIONAL
AVERAGE
or Graduate Degrees
22.3%
23.7%*
16.7%
Resignees With Some College
or Occupational Education
43.8%
44.3%*
17.7%
Total
66.1%
68.0%*
34.4%
Employees Who Left Due to
Dissatisfaction With Job,
Salary, or Promotional
Prospects During Fiscal Years
1985 to 1987
608
36
Percent
60.0%
37.1%
Employees Who Left Due Largely
to Factors Beyond the Control
of the FBI During Fiscal Years
1985 to 1987
Percent
* 3 Year Average
406
40.0%
61
62.9%
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PROFILE OF FBI SUPPORT EMPLOYEES RESIGNING
FROM FIELD OFFICES WITH AVERAGE ATTRITION
OF 12% OR MORE
AVERAGE
PERCENT CHARA itRIZATION
Age
16-24 42.3%
25-34 44.1% Young
86.4% Easily Mobile
GS Level
GS
7
GS
6
GS
5
or Lower 84.9% Low Paid
or Lower 74.9%
or Lower 53.8% Limited
Advancement
Available
Education
Some College or
Occupational Training
College Degree
Graduate Degree
Years of Service
Less than 1
1 to 2 Years
3 to 4 Years
66.1%
14.5%
32.0%
20.8%
67.3%
High Achiever
Over Educated
For Job
Short Tenure
Mobile
Profile - Those support employees who resigned are young,
occupationally mobile, high achievers who are placed in
low paying, limited advancement positions in high
density, high cost of living areas where higher salary
is available and unemployment is low.
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FBI CAN EFFECT
Office Management
Employee Supervision
Training
FACTORS IN FBI
SUPPORT EMPLOYEE ATTRITION
FBI CAN EFFECT ONLY MARGINALLY
Salary
Promotional Opportunities
Work Environment
Transportation
Entry in Military
Age
Educational Level
Adjustment Problems
Dissatisfaction with FBI
FBI CAN NOT EFFECT
Health
Return to School
Retirement
Dismissals
Resignation During
Administrative
Inquiry
Death
Disability
Marriage
Maternity
Child Care
Cost of Living
Population Density
Per Capita Income
Unemployment
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VI. Findings
Comparative Attrition Rates
? During the five years from 1983 to 1987 all employee
attrition averaged 8.2 percent.
? Private sector all employee attrition for the years
1984 to 1986 averaged 12.5 percent. FBI average
attrition for the same period was 8.4 percent.
? FBI support employee attrition over the five years
1983 through 1987 averaged 11.6 percent. Average
attrition at FBIHQ was 12.6 percent while field
office attrition averaged 10.3 percent.
? For each of the years 1983 through 1986 support
employee attrition was below that of the Federal
government as a whole.
? For each of the years 1983 through 1987 support
employee attrition was less than that of Federal law
enforcement or Intelligence gathering agencies able
to provide attrition information. The only
exception was NSA.
? NSA maintains its low attrition results from
exemption from the General Schedule pay standards,
excellent promotional opportunities, and extensive
efforts to foster job satisfaction.
Support Employee Profiles
? 69.0 percent of the 600 field office support
employees who resigned in 1987 were female. This
rate closely approximated the proportion of females
then in the field offices.
? Of those who left in 1987, 80.1 percent were white,
13.8 percent were black. Both rates closely
approximate the racial distribution in field
offices.
? As of January 11, 1988, 59.8 percent of on board
field office support employees were within the 16-34
year old age group while 24.5 percent were between
16 and 24.
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? During 1986 the all support employees attrition rate
for the 16-24 year old age group was 23.3 percent.
This rate is consistent with the nationwide
occupational mobility rate of 23.4 percent for the
same age group.
? Support employee attrition for the 25-34 year old
age group during 1986 was 11.7 percent. This is
consistent with the nationwide occupational mobility
rate of 11.5 percent.
? For each of the five years surveyed the percentage
of college attendees or college graduates employed
in FBI field offices was in excess of 50 percent.
? 71.3 percent of on board field office support
employees have some college education while 34.4
percent of the civilian labor force has attained an
equivalent educational level.
? Of the field office support employees who resigned
in 1987, 62.3 percent had attained some college
credit with 22 percent having obtained a college
degree.
? Of the 1987 field office resignees 74.5 percent were
in grades GS6 and below with 55.8 percent in grades
GS5 and below.
? Within this same group, 14 percent left prior to
fulfilling their one year obligation. 45.7 percent
left with less than two years service.
Field Offices with Attrition of 12 Percent or More
? Thirteen field offices (hereinafter referred to as
high attrition offices) reported average attrition
over the past three years of 12 percent or more.
Seven of the 13 are "top 12" offices.
? 55.2 percent of the support employees who left
during 1987 were assigned to these 13 field offices.
? 42.3 percent of those who left these field offices
during 1987 were within the 16-24 year old age
group. 86.4 percent were less than 35 years old.
? 55.5 percent of those who left during 1987 had
attained some college education. 22.3 percent had
earned college degrees.
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? 14.5 percent of those who resigned served less than
one year. 46.5 percent stayed less than two years.
? 74.9 percent of the resignees were in grade levels
GS6 and below. 53.8 percent were in grades GS5 or
below.
? Of the 13 high attrition offices, four remain in
this category when only resignations due to
dissatisfaction with job, salary, a promotional
prospects are considered. Of the four that remain,
one is a "top twelve" office.
Field Offices with Attrition of 6 Percent or Less
? Twelve field offices (hereinafter referred to as low
attrition offices) have over the past five years
averaged support employee attrition of six percent
or less. None are "top 12" offices.
? During 1987 these 12 field offices lost 37 support
employees, 6.2 percent of all field office
attrition.
? Of those who resigned from these offices during
1987, 75.6 percent had some college education. 29.7
percent held college degrees.
Economic Factors
? Field offices with high attrition are in densely
populated areas while low attrition offices are in
sparsely to moderately populated areas.
? Per capita income is 23.3 percent above the median
in high attrition field office areas, one percent
above the median in the low attrition field office
areas.
? Unemployment is 22.8 to 31.0 percent below the
median in high attrition office areas. Low
attrition offices have experienced unemployment
equal to, or up to 9.9 percent above, the nationwide
median.
? The cost of living averages 24.4 percent above the
nationwide median for the high attrition office
areas. The low attrition offices are at the
national median.
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Explanations Given For Resignations
? Of the 1,757 field office support employees who
resigned during 1985 through 1987, 789 or 44.9
percent, did so for reasons other than
dissatisfaction with job, salary, or promotional
prospects, thus for reasons largely beyond the
control of FBI management.
? 406 of the 1014 support employees who left the high
attrition offices during this period, 40.0 percent,
and 61 of 97 who left the low attrition offices,
62.9 percent, did so for reasons other than
dissatisfaction with job, salary, or promotional
prospects, thus for reasons largely beyond the
control of FBI management.
? The process currently used by ASD to capture and
report explanations for support employee
resignations within the areas of dissatisfaction
with job, salary, or promotional prospects does not
support detailed analysis within these areas.
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VII. Conclusions
? FBI attrition rates for all support employees and
for field office support employees only, compare
favorably with those of other Federal law
enforcement/intelligence gathering agencies, the
Federal government as a whole, and with private
industry.
? Much of field office support employee attrition is
beyond the control of FBI management.
? Regional economic factors affecting support employee
attrition in field offices are beyond the control of
FBI management.
? Efforts by FBI management to reduce field office
support employee attrition are basically limited to
increasing salaries, providing additional
promotional opportunities, and improving job
satisfaction.
? As long as the FBI is required to adhere to the
General Schedule pay standards very little can be
done to increase support employee salaries.
? The nature of field office support employee duties
results in limited promotional opportunities.
? Due to the limitations on support employee salary
increases and promotional opportunities, efforts by
FBI management to reduce field office support
employee attrition must concentrate upon increasing
job satisfaction.
? A small number of FBI field offices are experiencing
high support employee attrition.
? The General Schedule pay standards are the most
significant cause of high support employee attrition
in those field offices located in areas with high
per capita income, high costs of living, and low
unemployment.
? The profile of FBI support employees resigning from
the high attrition field offices suggests the high
support employee attrition in these offices is in
part a function of the nature of field office
support employee duties and the type of individual
hired to handle the duties.
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^
\
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VIII. Recommendations
? That Administrative Services Division be provided
with the attrition information and OPEA analysis
contained herein to assist in future support
employee recruitment and retention efforts. ASD to
provide the information and analysis to all field
offices.
? That ASD continue its efforts to secure removal of
the FBI from the General Schedule pay standards.
? That ASD, while working for removal of the FBI from
the General Schedule pay standards, continue to
pursue all other alternatives to increase support
employee salaries.
? That ASD, with the assistance of OPEA, improve the
process used to capture and report support employee
explanations given for resignations.
? That ASD, using the improved process, capture and
report support employee explanations given for
resignations for a period of six months, after which
OPEA will analyze and report the data and make
appropriate recommendations.
? That OPEA explore the feasibility of assessing
support employee attitudes in selected field offices
with the goal of better understanding and addressing
attitudes which may lead to resignations.
? That OPEA, subject to the concurrence of the
Executive Assistant Director - Administration,
provide assistance to any field office requesting
help at identifying and/or analyzing the factors
contributing to their support employee attrition.
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IX. Appendix
During the five years from 1983 to 1987 four job
classifications accounted for 56.1 percent of all support
employee attrition. The job classifications are:
Secretary
Clerk-typist
File Clerk (0303)
File Clerk (0305)
This appendix contains data regarding attrition in these job
classifications.
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
Nzzi??
FBI
HEADQUARTERS ATTRITION BY DIVISION
Executive Offices/
COUNT
1983
RATE
1984
COUNT RATE
FISCAL YEAR
1985
COUNT RATE
1986
COUNT RATE
1987
COUNT RATE
OCPA
22
9.3%
32
13.4%
45
18.6%
39
16.6%
36
15.3%
Ident
314
10.3
348
12.1
362
12.8
387
13.8
463
16.0
Training
4
1.6
9
3.6
.18
7.1
12
4.6
26
9.9
Admin Serv
70
11.3
96
12.3
129
16.5
134
17.0
123
15.2
Records Mgt
135
10.5
154
11.5
179
13.6
174
14.5
159
13.8
Intell
19
13.2
25
17.1
26
16.9
19
11.2
22
11.3
Crim Invest
26
14.1
30
14.0
32
14.1
47
19.0
36
13.4
Lab
25
8.5
32
10.5
45
14.4
40
12.6
37
11.7
Tech Serv
48
8.2
60
9.0
89
12.1
84
10.6
83
10.4
Legal Coun
7
10.4
6
8.6
10
14.7
9
13.0
11
15.5
Insp
2
8.7
5
21.7
5
22.7
4
12.5
6
19.4
Total
672
10.0%
797
11.5%
940
13.6%
949
13.8%
1002
14.2%
SOURCE: ASD
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
FBI
SUPPORT EMPLOYEE ATTRITION BY SELECTED JOB
CLASSIFICATIONS
JOB SERIES
1983
COUNT RATE
1984
COUNT RATE
FISCAL YEAR
1985
COUNT RATE
1986
COUNT RATE
1987
COUNT RATE
Secretary
66
7.8%
86
10.0%
111
12.8%
101
11.3%
105
11.8%
Clerk-Typist
144
13.4
200
20.5
179
21.2
185
19.5
159
17.1
File Clerk-0303
76
9.4
116
13.8
188
18.7
199
18.9
222
18.7
File Clerk-0305
287
12.5
325
12.5
364
14.3
389
15.3
412
16.1
Total Series
Attrition
573
727
842
874
898
Total Support
1044
1291
1508
1535
1602
Attrition
Percentage
54.9%
56.3%
55.8%
56.9%
56.1%
SOURCE: ASD
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
FBI HEADQUARTERS
SUPPORT EMPLOYEE ATTRITION BY
SELECTED JOB CLASSIFICATIONS
1983
1984
FISCAL YEAR
1985
1986
1987
JOB SERIES
COUNT
RATE
COUNT RATE
COUNT
RATE
COUNT
RATE
COUNT
RATE
Secretary
36
16.6%
35 16.5%
37
16.8%
37
16.4%
38
16.7%
Clerk Typist
75
13.8
94 23.9
66
26.0
65
25.0
60
22.0
File Clerk-0303
28
10.4
84 16.6
155
23.0
165
23.6
184
23.5
File Clerk-0305
191
13.2
200 13.8
220
15.5
231
17.8
237
18.4
SOURCE: ASD
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
FBI FIELD OFFICE
SUPPORT EMPLOYEE ATTRITION BY
SELECTED JOB CLASSIFICATIONS
1983
1984
FISCAL YEAR
1985
1986
1987
JOB SERIES
COUNT
RATE
COUNT RATE
COUNT
RATE
COUNT
RATE
COUNT
RATE
Secretary
30
4.7%
51 7.9%
74
11.4%
64
9.6%
67
10.1%
Clerk Typist
69
13.0
106 18.2
113
19.2
120
17.4
99
15.1
File Clerk-0303
48
8.9
32 9.6
33
10.0
34
9.6
38
9.4
File Clerk-0305
96
11.5
125 11.0
144
12.8
158
12.7
175
13.8
SOURCE: ASD
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
Oat
Declassified and Approved ForRelease2014/04/10 : CIA-RDP90-00530R000902130001-1
Nor
SUPPORT EMPLOYEE ATTRITION
BY SELECTED JOB CLASSIFICATIONS
FBI VS. FEDERAL GOVERNMENT
FISCAL YEAR
1983
FED
FBI GOVT
1984
FED
FBI GOVT
1985
FED
FBI GOVT
1986
FBI
FED
GOVT
Secretary
7.8%
13.5%
10.0%
15.9%
12.8%
15.7%
11.3%
15.7%
Clerk-Typist
13.4
21.3
20.5
25.9
21.2
26.5
19.5
26.6
File Clerk-0303
9.4
13.9
13.8
15.6
18.7
15.7
18.9
15.8
File Clerk-0305
12.5
16.4
12.5
17.1
14.3
18.1
15.3
18.3
All Support
Employees
9.3
16.4
11.0
18.2
12.6
18.2
12.4
18.6
SOURCE: ASD, OPM
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
I
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
SUPPORT EMPLOYEE ATTRITION BY SELECTED
JOB CLASSIFICATIONS
FBI VS. BUREAU OF ALCOHOL, TOBACCO AND FIREARMS (ATF)
3.986
FBI ATF
FISCAL YEAR
1987
FBI
ATF
Secretary
11.2%
18.7%
11.8%
11.5%
Clerk-Typist
19.5
47.0
17.1
71.8
File Clerk-0303
18.9
31.9
18.7
63.8
File Clerk-0305
15.2
9.1
16.1
9.1
All Support
Employees
12.4
28.4
12.6
37.3
SOURCE: ASD, ATF
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
\',, Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
SUPPORT EMPLOYEE ATTRITION
BY SELECTED JOB CLASSIFICATIONS
FBI VS. DEPARTMENT OF LABOR (DOL)
1984
FBI
DOL
FISCAL YEAR
1985
FBI DOL
1986
FBI
DOL
Secretary
10.0%
8.9%
12.8%
8.1%
11.3%
7.5%
Clerk-Typist
20.5
19.3
21.2
16.1
19.5
12.6
File Clerk-0303
13.8
7.9
18.7
9.6
18.9
7.1
File Clerk-0305
12.5
5.8
14.3
8.4
15.3
6.7
All Support
Employees
11.0
10.6
12.6
9.9
12.4
8.2
SOURCE: ASD, DOL
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
SUPPORT EMPLOYEE ATTRITION
BY SELECTED JOB CLASSIFICATIONS
FBI VS. NATIONAL SECURITY AGENCY (NSA)
1984
FBI NSA
FISCAL YEAR
1985 1986
FBI NSA FBI NSA
1987
FBI NSA
Secretary
10.0%
3.6%
12.8%
3.0%
11.2%
3.6%
11.8%
3.3%
Clerk-Typist
20.4
7.0
21.2
5.8
19.5
5.8
17.1
5.7
File Clerk
(0303/0305)
12.8
7.8
15.5
10.3
16.3
11.5
16.9
8.8
All Support
Employees
11.0
5.6
12.6
3.9
12.4
4.0
12.6
5.7
SOURCE: ASD, NSA
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
1/4'??,--. Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1 ?I
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
SUPPORT EMPLOYEE ATTRITION
BY SELECTED JOB CLASSIFICATIONS
FBI VS. OFFICE OF PERSONNEL MANAGEMENT (OPM)
FISCAL YEAR
1983 1984 1985 1986
FBI
OPM
FBI
OPM
FBI
OPM
FBI
OPM
Secretary
7.8%
7.8%
10.0%
10.2%
12.8%
12.9%
11.3%
11.4%
Clerk-Typist
13.4
13.7
20.5
20.4
21.2
21.3
19.5
20.2
SOURCE: ASD, OPM
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1
Declassified and Approved For Release 2014/04/10: CIA-RDP90-00530R000902130001-1