DEFENSE INTELLIGENCE AGENCY SUPERVISOR'S GUIDE TO PERSONNEL

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CIA-RDP90-00530R000400810004-0
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RIFPUB
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K
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192
Document Creation Date: 
December 23, 2016
Document Release Date: 
January 2, 2013
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4
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MISC
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Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 - DEFENSE INTELLIGENCE AGENCY SUPERVISOR'S GUIDE TO PERSONNEL Directorate for Human Resources Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 DEFENSE INTELLIGENCE AGENCY TABLE OF =TENTS Page INTRODUCTION CHAPTER 1: PERSONNEL MANAGEMENT OVERVIEW 1-1 Unit 1: Personnel Policy and the Role of the Directorate for Human Resources 1-2 Unit 2: Personnel Management Evaluation 1-6 Unit 3: Equal Employment Opportunity and Affirmative Action. 1-9 CHAPTER 2: POSITION MANAGEMENT 2-1 Unit 1: Position Management and the Civilian Table of Organization 2-2 Unit 2: Establishing a Position 2-7 CHAPTER 3: STAFFING AND PROMOTIONS 3-1 Unit 1: Preparing to Fill a Position 3-2 Unit 2: Details/Other Temporary Measures 3-5 Unit 3: Competitive and Noncompetitive Procedures 3-12 Unit 4: Selecting and Appointing the Candidate 3-18 Unit 5: Trial Period 3-28 CHAPTER 4: CAREER DEVELOPMENT 4-1 Unit 1: Career Ladders 4-2 Unit 2: Selection For and Acquiring Training 4-5 CHAPTER 5: MANAGING EMPLOYEE PERFORMANCE AND CONDUCT 5-1 Unit 1: Performance Appraisal 5-2 Unit 2: Employee Awards 5-11 Unit 3: Dealing with Performance Problems 5-17 Unit 4: Taking Disciplinary Actions 5-20 Unit 5: Employee Grievance and Appeal Procedures 5-32 CHAPTER 6: HOURS OF WORK, ATTENDANCE, AND LEAVE 6-1 Unit 1: Hours of Work 6-2 Unit 2: Leave Administration 6-13 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 DEFENSE INTELLIGENCE AGENCY TABLE OF CONTENTS Page CHAPTER 7: PAY AND BENEFITS 7-1 Unit 1: Compensation 7-2 Unit 2: Benefits 7-11 CHAPTER 8: EMPLOYEE STRESS, ILLNESS, AND INJURY 8-1 Unit 1: Dealing with Illness and Injury 8-2 Unit 2: Dealing With The Troubled Employee 8-7 CHAPTER 9: MANAGING OVERSEAS EMPLOYEES 9-1 Unit 1: DIA Overseas Employees 9-2 Unit 2: Dependents/Foreign Nationals 9-7 CHAPTER 10: CONCLUDING PERSONNEL ACTIONS 10-1 Unit 1: Retirement 10-2 Unit 2: Resignation and Termination 10-6 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 DEFENSE INTELLIGENCE AGENCY INTRODUCTION Purpose The DIA Supervisor's Guide to Personnel Management provides you with information to help you with your personnel management responsibilities. It is designed to assist new supervisors and managers during their orientation, and experienced supervisors and managers in their daily supervisory duties. It is not meant as a replacement for classroom training nor is it intended to supplant the Directorate for Human Resources, which should always be consulted before taking any non?routine action. It is not all?inclusive, but covers only the responsibilities which are most widely shared by DIA supervisors. Rather, the Guide is designed to give you an overview of your personnel responsibilities and to serve as a quick reference resource which will: o Identify key personnel tasks in which supervisors/managers are involved; o Provide guidance in how to perform each task; o Cite the appropriate regulation associated with each task. Organization The-Supervisor's Guide includes 10 chapters, each covering a significant personnel area. Each chapter is further divided into units and sub?topics containing detailed information. Each chapter begins with a brief Overview, giving a general summary of the chapter and an outline of its contents. Similarly, each chapter unit begins with an Introduction, which contains a contents summary and a Finding Help box, which refers you to the page on which information for each sub?topic begins. Official Guidance The Guide references official regulations and other helpful material. These references are provided to help you to locate more information on the topic in question. An Official Guidance box is included to assist you. How to Use the Supervisor's Guide New supervisors and those new to DIA may find it useful to read through the entire manual to obtain a quick overview of their personnel management responsibilities. All supervisors/managers can use the Guide as a ready reference on particular issues, as follows: Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 DEFENSE INTELLIGENCE AGENCY INTRODUCTION 1. Refer to the Table of Contents to locate the Chapter and Unit which relate to the issue and the topic in which you are interested. ? 2. Turn to the Chapter and read the Chapter Overview for a general introduction to the subject. 3. Then turn to the appropriate Unit and read the Unit Introduction. 4. Use the Finding Help box to locate the sub-topic(s) relating to your interest. 5. Read the information in the selected sub-topic sections. 6. As necessary, refer to the Official Guidance box for sources of additional information. 7. Lay out in detail your proposed course of action, after consulting with an appropriate representative of the Directorate for Human Resources. ii Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 L -19;del? Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 11 PERSONNEL MANAGEMENT OVERVIEW UNIT 1: PERSONNEL POLICY AND THE ROLE OF THE DIRECTORATE FOR HUMAN RESOURCES OVERVIEW As a supervisor/manager, you are responsible for a variety of functions affecting the employees under your supervision. If you have worked in other organizations and personnel systems, you may find that DIA has a distinctive philosophy in this regard, as well as its own practices and regulations. These differences stem in part from the fact that DIA is specifically exempted by law from most of the provisions of the Civil Service Reform Act of 1978 and from the Classification Act of 1949, which govern personnel management in the Federal Government as a whole. The DIA Directorate for Human Resources is an active participant in helping DIA supervisors/managers to fulfill their personnel responsibilities effectively. CHAPTER 1 Chapter 1 contains three units describing DIA's personnel CONTENTS philosophy and the role of the Directorate for Human Resources; how the effectiveness of the personnel program is evaluated; and equal employment opportunity and affirmative action. o Unit 1: Personnel Policy and the Role of the Directorate for Human Resources. - Principles of DIA Civilian Personnel Policy. - The Role of the Directorate for Human Resources. o Unit 2: Personnel Management Evaluation. - General Procedures. - Formal Evaluation Procedures. - Self-Assessment Procedures. o Unit 3: Equal Employment Opportunity and Affirmative Action - Supporting Affirmative Action - Special Programs - DoD and DIA Policy on Discrimination Promoting Nondiscrimination - The EEO Complaint Process 1-1 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 1: PERSONNEL MANAGEMENT OVERVIEW UNIT 1: PERSONNEL POLICY AND THE ROLE OF THE DIRECTORATE FOR HUMAN RESOURCES INTRODUCTION FINDING HELP Personnel management in the Federal Government in general is governed by the Civil Service Reform Act of 1978 (CSRA) and by the Classification Act of 1949. DIA, however, has been exempted from the Classification Act by PL98-618 and from the merit pay and Senior Executive Service provisions of the CSRA by PL97-89. The CSRA itself exempts DIA from its performance appraisal, personnel research/demonstration projects, and labor relations provisions. With the latitude afforded by these exemptions, DIA has evolved a unique and progressive personnel management system. Critical to the effective functioning of this system is close collaboration between the Directorate for Human Resources and DIA's supervisors/managers, working together to achieve excellence in carrying out DIA's mission. IF YOU WANT TO KNOW ABOUT.... GO TO.... o Principles of DIA civilian personnel policy o The role of the Directorate for Human Resources Page 1-3 Page 1-5 1-2 Declassified and Approved For Release 2013/03/18 : CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 1: PERSONNEL MANAGEMENT OVERVIEW UNIT 1: PERSONNEL POLICY AND THE ROLE OF THE DIRECTORATE FOR HUMAN RESOURCES Principles of DIA Civilian Personnel Policy It is the policy of the DIA to use civilians in all positions that do not require: o military incumbents for reasons of law, training, security, discipline, rotation, or military readiness; or o a military background for successful performance of the duties. In carrying out their responsibilities for civilian personnel management, DIA supervisors/managers are to be guided by the merit system principles in the Civil Service Reform Act of 1978 (5 USC 2301 (b)): o Recruitment should be from qualified individuals from appropriate sources in an endeavor to achieve a work force from all segments of society and selection and advancement should be determined solely on the basis of relative ability, knowledge and skills, after fair and open competition which assures that all receive equal opportunity. o All employees and applicants for employment should receive fair and equitable treatment in all aspects of personnel management without regard to political affiliation, race, color, religion, national origin, sex, marital status, age, or handicapping condition, and with proper regard for their privacy and constitutional rights. o Equal pay should be provided for work of equal value, with appropriate consideration of both national and local rates paid by employers in the private sector, and appropriate incentives and recognition should be provided for excellence in performance. o All employees should maintain high standards of integrity, conduct and concern for the public interest. o The Federal work force should be used efficiently and effectively. o Employees should be retained on the basis of the adequacy of their performance, inadequate performance should be corrected and employees should be separated who cannot or will not improve their performance to meet required standards. o Employees should be provided effective education and training in cases in which such education and training would result in better organizational and individual performance. 1-3 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 1: PERSONNEL MANAGEMENT OVERVIEW UNIT 1: PERSONNEL POLICY AND THE ROLE OF THE DIRECTORATE FOR HUMAN RESOURCES ? o Employees should be: Protected against arbitrary action, personal favoritism, or coercion for partisan political purposes, and Prohibited from using their official authority or influence for the purpose of interfering with or affecting the result of an election or a nomination for election. o Employees should be protected against reprisal for the lawful disclosure of information which the employees reasonably believe evidences: a violation of law, rule, or regulation, or mismanagement, a gross waste of funds, or an abuse of authority, substantial and specific danger to public health or safety. or a Any employee who has authority to take or recommend any personnel action shall not: o Discriminate for or against any employee or applicant for employment on -the basis of race, color, religion, sex, national origin, age, handicapping condition, marital status or political affiliation. o Solicit or consider any recommendation or statement, oral or written, with respect to any individual who requests or is under consideration for any personnel action unless such recommendation or statement is based on the personal knowledge or records of the person furnishing it and consists of an evaluation of the: work performance, ability, aptitude, or general qualifications of such individual, or character, loyalty,or suitability of such individual. o Coerce the political activity of any person (including the providing of any political contribution or service), or take any action against any employee or applicant for employment as a reprisal for the refusal of any person to engage in such political activity. o Deceive or willfully obstruct any person with respect to such person's right to compete for employment. o Influence any person to withdraw from competition for any position for the purpose of improving or injuring the prospects of any other person for employment. 1-4 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 ? Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 1: PERSONNEL MANAGEMENT OVERVIEW UNIT 1: PERSONNEL POLICY AND THE ROLE OF THE DIRECTORATE FOR HUMAN RESOURCES o Advocate for DIA employment, promotion or advancement any individual Who is a relative. o Take or fail to take a personnel action with respect to any employee or applicant for employment as a reprisal for "Whistle-blowing" or for the exercise of any appeal right granted by law, rude, or regulation. o Take or fail to take any other personnel action if the taking of or failure to take such action violates any law, rule, or regulation implementing, or directly concerning, the merit system principles outlined above. The Role of The Directorate For Human Resources The Directorate for Human Resources (RHR) is an indispensable aid to DIA's supervisors/managers in accomplishing their mission. Supervisors/managers need to be fully cognizant of their personnel responsibilities and to understand the pitfalls of proceeding in personnel matters without being adequately informed. Personnel specialists are available to support supervisors/managers in taking personnel actions to stave off possible problems before they arise. For this reason, supervisors/managers should consult an appropriate Human Resources Manager early in the process of taking a personnel action. Equally, the Directorate for Human Resources is responsible for aiding supervisors in executing such fundamental duties as performance management and employee development. OFFICIAL GUIDANCE: DIAR 22-52, Statement of Personnel Policy for Civilian Personnel 1-5 Declassified and Approved For Release 2013/03/18 : CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 1: PERSONNEL MANAGEMENT OVERVIEW UNIT 2: PERSONNEL MANAGEMENT EVALUATION INTRODUCTION FINDING HELP The DIA personnel management program is subject to continuing evaluation of its efficiency and effectiveness, with the objective of maximizing the service it provides to supervisors/managers. For the most part, the review process is primarily the responsibility of the Directorate of Human Resources. However, since the ultimate test of the effectiveness of the human resources management program is how well it assists DIA's supervisors in planning for, obtaining, developing, and utilizing human resources for mission accomplishment, you may from time to time be asked to contribute to the evaluation process. IF YOU WANT TO KNOW ABOUT.... GO TO.... o General procedures Page 1-7 o Formal evaluation procedures Page 1-7 o Self-assessment procedures Page 1-8 1-6 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 1: PERSONNEL MANAGEMENT OVERVIEW UNIT 2: PERSONNEL MANAGEMENT EVALUATION General Procedures The DIA personnel management evaluation (PME) program is a systematic, periodic review providing an objective and authoritative assessment of the effectiveness of ongoing personnel management activities. It provides feedback to responsible officials so that corrective improvements can be implemented. To the maximum extent possible, existing inspection and evaluation programs will be used to elicit information on personnel management to minimize the number of reviews and duplication of data. The Directorate for Human Resources (RHR) is responsible for managing the PME program, conducting formal evaluations and issuing subsequent reports, and preparing self-assessment guidelines. The major components and the special offices of the DIA are responsible for: o adhering to applicable laws, regulations, policies, and procedures of personnel management programs o providing representatives to work with RHR on formal evaluations, and o conducting self-assessment reviews Formal Evaluation Procedures RESPONSIBILITY RESPONSIBLE OFFICE/GROUP o Establishing and maintaining a formal Directorate for Human evaluation program covering each organization once every four years Resources (RHR) o Developing specific measures for evalua- ting the effectiveness of personnel management programs RHR o Providing the personnel to conduct the evaluation RHR/Appropriate component o Preparing a formal written report con- taining findings, accomplishments, needed improvements, and recommended corrective actions RHR 1-7 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 1: PERSONNEL MANAGEMENT OVERVIEW UNIT 2: PERSONNEL MANAGEMENT EVALUATION Self-Assessment Procedures Every Directorate/Office is responsible for conducting a biennial self- assessment of each personnel management program using their own personnel and following guidelines provided by RHR. RHR will identify the applicable personnel management programs. Self-assessment is not required during years when a formal evaluation is accomplished. The assessment will be conducted by questionnaires and/or interviews. RHR will meet with the Directorate head to discuss the results of the review, an action plan to effect any needed corrective action, RHR assistance in implementing the action plan, and, if applicable, the need for a formal evaluation. OFFICIAL GUIDANCE: DIAR 20-3, DIA Personnel Management Evaluation (PME) 1-8 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 1: PERSONNEL MANAGEMENT OVERVIEW UNIT 3: EQUAL EMPLOYMENT OPPORTUNITY AND AFFIRMATIVE ACTION INTRODUCTION FINDING HELP Basic to DIA personnel policies is the commitment to insure a workplace free of discrimination, in which all personnel actions are made without regard to the employee's age, sex, race, religion, color, marital status, national origin, political affiliation, or physical or mental handicap. Affirmative Equal Employment Opportunity (EEO) efforts contribute to the creation of a work environment that: o enhances individual and unit effectiveness o attracts and retains high caliber staff. IF YOU WANT TO KNOW ABOUT.... GO TO.... o Supporting Affirmative Action Page 1-10 o Special Programs Page 1-10 o DoD and DIA Policy on Discrimination Page 1-10 o Promoting Nondiscrimination Page 1-11 o The EEO Complaint Process Page 1-12 1-9 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 1: PERSONNEL MANAGEMENT OVERVIEW UNIT 3: EQUAL EMPLOYMENT OPPORTUNITY AND AFFIRMATIVE ACTION Supporting Affirmative Action Ensuring nondiscrimination and furthering Equal Employment Opportunity (EEO) require continuing actions which use the DIA personnel system as a creative tool for improving employment and advancement opportunities for all individuals. Affirmative employment activities are an integral part of the supervisory function. Performance in this area is a vital element in the appraisal of your supervisory effectiveness. The EEO Manager and Counselors can provide technical assistance, but it is your direct responsibility as a supervisor to ensure that decisions you make affecting employees in your unit are free from discrimination. Special Programs Special emphasis programs represent single, protected classes of employees. The U.S. Office of Personnel Management (OPM) assists agencies in developing creative approaches to recruitment, employment, placement, and training designed to increase opportunities for minorities and women through such programs as the Federal Women's Program, Hispanic Employment Program, and Upward Mobility Program. (See Chapter 4) DoD and DIA Policy on Discrimination Equal employment opportunity is to be provided for all persons as an integral part of every aspect of personnel policy and practice in the employment, development, and advancement and treatment of employees in DIA. Personnel actions and personnel management practices will be based solely on merit and fitness in such a manner as to demonstrate full adherence to the letter and spirit of Federal law and public policy guaranteeing equal employment opportunity without regard to race, age, color, religion, sex, national origin, marital status, political affiliation, or handicapping condition. In recognition of the dignity and equality of each individual citizen, all activities, facilities, and services operated, sponsored, or participated in by DIA will be available to all employees on an equal basis without any type of segregation or discrimination. Complaints of discrimination will be given prompt and fair consideration, and every effort will be made to assure just and expeditious disposition of each complaint. Complainants and others who participate in the presentation, review or adjudication of such complaints will be free from restraint, interference, coercion, discrimination or reprisal. 1-10 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 1: PERSONNEL MANAGEMENT OVERVIEW UNIT 3: EQUAL EMPLOYMENT OPPORTUNITY AND AFFIRMATIVE ACTION Effective leadership and accomplishments by individuals in operating an EEO program will be used as a criterion for providing recognition, awards and advancement to civilian employees. Promoting Nondiscrimination Discrimination against individuals based on race, color, religion, sex, age, marital status, national origin, handicapping condition or political affiliation is prohibited by law, but even if it were not, it would have to be opposed because it violates American standards of fairness, and undermines effective management. Supervisors ensure a workplace free of discrimination by taking steps to create a work environment where all employees are treated fairly and humanely. The elimination of discrimination in the workplace enhances individual and unit effectiveness and attracts higher caliber employees. Use the following guidelines to promote nondiscrimination in your work unit: o Provide employees reasonable accommodation with respect to work scheduling in order to permit religious observance. ? Be certain in all personnel actions you take to avoid discriminating against applicants or employees. o In taking an action that might be viewed as discriminatory, make certain that the reasons and basis for the action are substantial and thoroughly documented. o Consider each employee as an individual; don't make assumptions about his/her capabilities based on group stereotypes. o Avoid jokes and comments reflecting an any class or group of people and discourage this kind of behavior among staff members. o Be responsive to informal expressions of concern regarding experiences of perceived discrimination. o Be evenhanded in applying rules, regulations, standards, and the like. Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 1: PERSONNEL. MANAGEMENT OVERVIEW UNIT 3: EQUAL EMPLOYMENT OPPORTUNITY AND AFFIRMATIVE ACTION The EEO Complaint Process DIA employees and applicants for employment (except non-U.S. citizens abroad) may use the EEO complaint process to present allegations of discrimination on the basis of race, color, religion, sex, sexual harassment, national origin, age, or physical or mental handicap. In general, the EEO complaint procedure provides for: o informal precomplaint counseling o investigation of the allegation o the right to a DIA decision without a hearing or the right to a hearing on the matter conducted by the EEOC o the right to appeal the DIA decision to the EEOC, and o the right to file a civil action in a Federal District Court. OFFICIAL GUIDANCE: DIAR 22-27, Equal Employment Opportunity 1-12 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 z Ja4d8LID Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 2: POSITION MANAGEMENT OVERVIEW Executive, supervisory, and managerial personnel at all levels in DIA are required to organize their work and that of their subordinates in the most efficient and economical manner that will make optimum use of their human resources. This can be accomplished through effective position design both during initial structuring of an organization and when programs undergo changes which abolish and/or realign positions. CHAPTER 2 Chapter 2 contains two units, one describing the position CONTENTS management process in DIA and its Civilian Table of Organization (CTO), and the other, the way in which positions are established. o Unit 1: Position Management and the Civilian Table of Organization Principles of Effective Position Management - Position Planning Civilian Table of Organization (CTO) - Supervisory/Managerial Responsibilities in Position Management o Unit 2: Establishing a Position - Position Classification - Position Descriptions - Annual Review of Positions - Control of Grade Escalation Grades - Rank-in-person Promotions - Complaints and Appeals and of Positions at High 2-1 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 2: POSITION MANAGEMENT UNIT 1: POSITION MANAGEMENT AND THE CIVILIAN TABLE OF ORGANIZATION INTRODUCTION FINDING HELP As a supervisor/manager, you are responsible for assigning duties and responsibilities to positions to ensure effective and efficient accomplishment of the mission and functions for which you are accountable. Positions should be planned so that there are logical entrance levels and patterns for progression to more skilled and higher graded positions. Such planning will result in job relationships where pay rates reflect the work performed. The Civilian Table of Organization (CTO) is the civilian position management control document for DIA, a subset of the Joint Table of Distribution (JTD). IF YOU WANT TO KNOW ABOUT.... GO TO.... o Principles of effective position management o Position planning o Civilian Table of Organization (CTO) o Supervisory/managerial responsibilities in position management Page 2-3 Page 2-3 Page 2-4 Page 2-5 2-2 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 2: POSITION MANAGEMENT UNIT 1: POSITION MANAGEMENT AND THE CIVILIAN TABLE OF ORGANIZATION Principles of Effective Position Management The process of structuring an organization involves the subdivision of missions and functions into systems, processes, and, finally, tasks as the basic mit, i.e., the position. In dealing with an existing organization, any of the following conditions may appropriately lead supervisors/managers to consider changing the nature and mix of positions under their aegis: o a change in the nature of the organization's work o a change in the volume of the organization's work o a change in the technology associated with the work o the existence of dead-end jobs and career ladders with missing rungs o new position authorizations (spaces) or significant decrease in authorizations o a desire to enhance the efficiency/effectiveness of the organization. Reorganizations often involve the deletion of existing positions in one Deputy Directorate and the gain of new positions in another. Whenever a reorganization is contemplated, management officials should discuss the plan with RHR well in advance to consider the effect the proposal will have on existing positions and requirements. When the proposed reorganization will impact on more than one Deputy Directorate or on the target grades shown in he Civilian Table of Organization, the Senior Human Resources Board (see below) must give its approval. Position Planning Positions should be planned so that there are logical entrance levels and career patterns for progression to more skilled and higher graded positions as employees gain skill and become ready to assume increased responsibility. The result will be effective job relationships where pay rates reflect the difficulty and responsibility of the work performed, and the qualifications required to do it. Effective position planning will assure that: o assignments requiring higher level and scarce skills are concentrated in as few positions as possible o there are clerical positions to support those of a professional, administrative, and technical nature o trained and experienced employees are available for filling higher level vacancies within DIA. 2-3 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 2: POSITION MANAGEMENT UNIT 1: POSITION MANAGEMENT AND THE CIVILIAN TABLE OF ORGANIZATION Civilian Table of Organization (CTO) The CTO is the civilian position management control document for DIA. On it are listed all authorized civilian positions below the DISES level, except wage system, part-time, foreign national and temporary positions. For each position, the incumbent's or on-board grade level is shown at the right, while the left side shows the target grade level. The target grade represents the full performance or expert level of work: o In positions covered by career ladders, knowledges, skills and abilities are defined for the expert level. o In other positions, the classification standard defines the full performance level of work. The target grade is not the authorized grade for the incumbent, but rather the career ladder potential of the position within a particular office. The target grade is open to all qualified employees within that office. The incumbent's grade may be higher, lower, or the same as the target grade. Vacant positions are shown with only the target grade entry. o The total of all target grades divided by the number of authorized positions in a directorate gives the target average grade level for that directorate. o The total of all an-board (incumbent) grades divided by the number of billets authorized for the organizational unit gives the on-board average grade level for the organization. Both of these averages are shown an the CTO for each organizational unit and cumulated up to the Deputy Directorate or Special Office level. The DIA Senior Human Resources Board (SHRB) is responsible for management of the CTO. The SHRB membership consists of the Executive Director (ED), Chairman, and each Deputy Director for. The Assistant Deputy Director for Human Resources (RHR) acts as Executive Secretary, and the Comptroller (0C), as financial advisor. When the SHRB approves a proposed reorganization, the CTO target grades for the gaining and losing organizations will be recomputed. When work complexity increases, a higher target grade may be warranted for a group of positions. The proposed changes in the CTO will be discussed with RHR and then presented to the SHRB for approval. If the CTO target grades are changed, the target grade averages will be recomputed. 2-4 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 2: POSITION MANAGEMENT UNIT 1: POSITION MANAGEMENT AND THE CIVILIAN TABLE OF ORGANIZATION A bank of CTO promotions for each organization is permitted annually within the budget estimate. Each non-competitive promotion made counts as one promotion point, regardless of grade. Each Deputy Director for and the Executive Director must manage positions within the authorized target average grade level established for his/her subordinate organization, and shall establish controls within subordinate directorates to ensure that the approved target average grade levels and promotion points are not exceeded. Positions may be realigned within an organization without reference to the SHRB if the position titles, series and target grades are kept constant. The DIA Senior Human Resources Board (SHB) is responsible for management of the CTO. Supervisory/Managerial Responsibilities in Position Management DIA supervisors/managers: o establish and maintain within their area of responsibility an effective position structure which is consistent with approved mission, workforce authorizations, DIA personnel policies, and administrative authority, and which'will achieve optimum balance of economy, effectiveness, and employee motivation and/or development. o utilize appropriate standard position descriptions (PD) to the maximum extent. o certify in writing that: - each PD is an accurate statement of the major duties and responsibilities of the position and its organizational relationships - the position is necessary to carry out those DIA functions for which the supervisor is responsible. o establish and maintain an official operating PD file containing copies of each PD used in the organization. The file: - will assist in planning, carrying out, and evaluating work performance of subordinates - will be useful in organizational analyses manpower data base and maintenance of the should be readily accessible to employees who request to review their own position description. 2-5 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 2: POSITION MANAGEMENT UNIT 1: POSITION MANAGEMENT AND THE CIVILIAN TABLE OF ORGANIZATION o comply with position management procedures relative to the CTO. OFFICIAL GUIDANCE: DIAR 22-22, Civilian Personnel Position Management 2-6 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 2: POSITION MANAGEMENT UNIT 2: ESTABLISHING A POSITION INTRODUCTION FINDING HELP Supervisors/managers are responsible for making effective use of the personnel spaces allocated to them. When you determine that a new position is needed or an old one needs to be recast, you must have a position description for it. In DIA, most of the time you will be able to properly describe a position using one of the standard PD's prepared for DIA's career ladders. IF YOU WANT TO KNOW ABOUT.... GO TO.... Position classification Page 2-8 o Position Descriptions Page 2-8 o Annual review of positions Page 2-9 o Control of grade escalation and of positions at high grades Page 2-10 o Rank-in-person promotions Page 2-10 o Complaints and appeals Page 2-11 2-7 Declassified and Approved For Release 2013/03/18 : CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 2: POSITION MANAGEMENT UNIT 2: ESTABLISHING A POSITION Position Classification The DIA has been exempted under PL98-618 from provisions of the Classification Act of 1949 (Title 5, Section 5332). Under PL98-618 rates of basic pay for DIA civilian officers and employees are to be fixed in relation to the rates of basic pay provided in the General Schedule for positions which have corresponding levels of duties and responsibilities. Except for members of the Defense Intelligence Senior Executive Service (DISES), no officer or employee may be paid at a basic rate in excess of the highest rate of basic pay of the General Schedule. The Directorate of Human Resources will classify positions based on approved position descriptions. These classifications are shown as the target grade on the left side of the CTO. Position Descriptions A position description (PD) identifies the major duties and responsibilities of a position. It is a basic and essential ingredient of any position management or position classification program. The PD provides an official record of a decision by the responsible management officials that certain work is to be performed by an employee or group of employees. While it is possible to design an individualized PD for positions with unique responsibilities, most positions in DIA will be able to be described using standard PD's drawn up to cover a number of like positions within a given organizational element or even DIA-wide. Supervisors/managers are responsible for determining the duty assignments of each position and for using standard PD's to the maximum extent possible. Standard (multi-purpose) PD's covering a number of similar positions will be jointly developed by representatives of management and of the Directorate for Human Resources (RHR). RAR will also provide advice and guidance, as needed, to supervisors/managers on PD matters, and will prescribe the format and content of PD's. Copies of al1 PD's will be maintained by KIR and, for positions other than DISES, also by the immediate supervisor of the position. An employee must always be given access to his/her PD. The PD system is rooted in the career ladders provided for each of DIA's major occupational groups. Each ladder has up to four levels--entry, mid-level, expert, and senior expert. In each career ladder, a PD is provided for the higher grade at each level (if there is more than one grade at a level) up through the expert (full performance) level. A statement of difference is provided for the lower grade. PD's are also provided for the first-level and for the second-level supervisors. 2-8 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 2: POSITION MANAGEMENT UNIT 2: ESTABLISHING A POSITION USING THE SIMPLIFIED POSITION DESCRIPTION SYSTEM o Determine duties of the position. o Compare these to the standard PD's and select the best match. o Prepare a personnel action package. o Submit the package for review by higher level supervision and the control point. o On receipt of the approved PD, notify the incumbent of the position of the action taken. o Review position documentation periodically to determine if the PD still accurately describes the duties of the position. Annual Review of Positions Supervisors/managers must annually review all occupied positions under their control to determine if they are necessary and accurately described. A vacant position is reviewed when the supervisor seeks to fill it. For encumbered positions this review takes place at the time ,of the performance appraisal. This permits the supervisor to discuss the accuracy of the PD and the DIA Form 300 codes with the incumbent, and to certify to the accuracy or inaccuracy of the PD and DIA Form 300 codes on DIA Form 124 (Employee Appraisal). Major revisions or a proposed removal of an employee from the standard description in use will require that supervisors provide RHR with a draft for review. All DIA Form 300 code changes and drafts will be transmitted attached to the completed DIA Form 124. Whenever a position is vacated, the supervisor will certify as to the accuracy of the PD and DIA Form 300 codes before any recruitment to fill the vacancy begins. Positions no longer necessary should be abolished. Position Management Review Beyond the supervisory certification process, RHR is responsible for checking the accuracy of PD's by a technique called the Position Management Review. 2-9 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 2: POSITION MANAGEMENT UNIT 2: ESTABLISHING A POSITION The human resource manager will interview an employee at the work site, discuss the work operation in detail, and examine work samples and products. Findings will be discussed with and verified by the supervisor and then will be subject to detailed analysis. Reviews may be made for a variety of reasons, including: when major changes are found during the regular supervisor-employee review when requests have been made to change positions under certain conditions of reorganization or functional realignment The human resource manager will make arrangements for the review through the employee's supervisor. Control of Grade Escalation and of Positions at High Grades. Good management dictates that employees be compensated equitably for the work they perform. Many agencies have found that there is a tendency for average grade levels to climb, partly because positions are graded higher than their actual duties and responsibilities warrant. It is incumbent on supervisors/managers to adhere to the grade limits in the CTO and not to permit pressure of outside competition for quality personnel to inflate position descriptions. In particular, higher-level duties should be concentrated in as few positions as possible, rather than spreading them thinly over a number of positions, thereby increasing their grades. Rank-in-person promotions (See below) should be reserved for those clearly deserving them. Rank-in-Person Promotions Rank-in-person promotion is based on the impact of a particular incumbent of a specified position which augments the duties and responsibilities of the position beyond the CTO target grade. This impact is generally transferable to another position listed on the CTO at the same target grade (i.e., GS-15 to GS-l5), but is generally not transferable to another position with a lower target grade (i.e., GS-l5 to GS-14). Individuals may be considered for such a promotion only upon nomination by management. Consideration will generally be limited to employees who have a minimum of two years experience in DIA and of one year in the impacted position. The nomination and consideration process for rank-in-person promotion is as follows: o RHR will issue a call for such promotion nominations twice a year, in April and October, to the Executive Director and Deputy Directors for. o RHR will specify the format of submission. 2-10 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 2: POSITION MANAGEMENT UNIT 2: ESTABLISHING A POSITION o The Executive Director and the Deputy Directors for will consider nominations, bearing in mind that the promotion(s) must not result in the Directorate's exceeding its average target grade in the CTO. o Promotions recommended will be prioritized by each Deputy Directorate or Special Office. o The Career Programs Selection Board will review all nominations and prepare recommendations. o Recommendations will be submitted to the Director, DIA (DR) for final decision. o Nominees will be notified by RHR as soon as possible after the decision by the DR. o Promotions will be effective the pay period following the DR's approval. There is no charge to the CTO promotion point bank for rank-in-person promotions. Complaints and Appeals At any time that an employee believes that the classification assigned to his/her position is in error, he/she may appeal the classification. DIA ADMINISTRATIVE CLASSIFICATION APPEAL SYSTEM 41 ACTION INDIVIDUAL RESPONSIBLE PRIOR CONSULTATION WITH RHR REQUIRED? o Bring the question as to title, series, or grade of a position to the attention of the supervisor. o Explain the basis for the existing classification, orally or in writing. Incumbent of the position Supervisor No Optional 2-11 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 2: POSITION MANAGEMENT UNIT 2: ESTABLISHING A POSITION DIA ADMINISTRATIVE CLASSIFICATION APPEAL SYSTEM (Can't) PRIOR CONSULTATION INDIVIDUAL WITH RHR ACTION RESPONSIBLE REQUIRED? o If dissatisfied with the super- Incumbent of No visor's response, may appeal to the position Assistant Deputy Director or equivalent in staff offices within 10 calendar days of receiving the response. o Within 30 calendar days of the Assistant Yes receipt of the appeal, provide Deputy the employee with a written Director or decision. equivalent o If dissatisfied with that deci- Incumbent of No sion, may further appeal to his/ her Deputy Director for (or the position Staff Office Head) within 14 calendar days. o Within 30 calendar days of the Deputy Director for Yes receipt of the appeal, provide the employee with a written decision. o If dissatisfied with that or equivalent Incumbent of No decision, may further appeal to Executive Director within of the position 14 calendar days. o Within 60 calendar days of the Executive Yes receipt of the appeal, provide a final DIA decision. Director 2-12 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 2: POSITION MANAGEMENT UNIT 2: ESTABLISHING A POSITION An employee appealing a classification is entitled to be represented by an attorney or other representative. The employee must designate the name of the representative in writing. DIA may disallow as an employee's representative: o an individual whose activities as an employee representative would cause a conflict of interest or position o an individual who cannot be released from official duties because of priority needs of Government o an employee whose release would give rise to unreasonable costs to the Government, or o any person who does not possess appropriate security clearance. (DIA will not initiate clearance action solely for the purpose of employee representation). OFFICIAL GUIDANCE: DIAR 22-22, Civilian Personnel Position Management DIAR 22-14 A&B, Civilian Personnel Processing of Personnel and Position Actions DIAR 22-58, DIA Performance Appraisal System A Step-by-Step Supervisor's Guide for Using the Intelligence Professional Simplified Position Description System. 14 August 1986 2-13 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 3: STAFFING AND PROMOTIONS OVERVIEW Preparing to fill a position involves organizing information to guide the search for, and the review of, applicants for vacant positions in your work unit. This information includes the recommended qualifications requirements against which applicants will be screened, the rating factors for evaluating qualified applicants and ideas concerning the best recruitment strategy. The guidance you provide impacts on both who will apply for the position and the ability of the person hired to fill the position. Promotions of on-board employees need also to be made with the greatest care. As a supervisor/manager, you are responsible for working closely with the Directorate for Human Resources in preparing to fill vacant positions or to recommend a promotion. CHAPTER 3 Chapter 3 contains 5 units, each of which relates to your respon- CONTENTS sibilities for taking staffing actions and recommending promotions. o Unit 1: Preparing to Fill a Position - DIA Staffing Policy - Initiating Recruitment Actions - How to go About Filling the Position o Unit 2: Details/Other Temporary Measures - Details - Temporary Employment - Consultants and Experts o Unit 3: Competitive and Non-competitive Procedures - Preliminary Steps in Filling Civilian Positions Merit Selection - Evaluating Candidates Non-competitive Procedures o Unit 4: Selecting and Appointing the Candidate Through Selecting the Most Appropriate Candidate from a Merit Selection Certificate - Special Staffing Actions - In-processing and Indoctrination of Civilian Personnel Resolving Complaints o Unit 5: Trial Period - The Use of Trial Periods - Procedures in Using Trial Periods 3-1 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 3: STAFFING AND PROMOTIONS UNIT 1: PREPARING TO FILL A POSITION INTRODUCTION FINDING HELP Preparing to fill a position involves organizing information to guide the search for and the review of applicants for vacant positions in your work unit. Thorough preparation is essential for all staffing actions and more than repays the investment by increasing the probability of a successful placement and by avoiding complaints and challenges. IF YOU WANT TO KNOW ABOUT.... GO TO.... o DIA staffing policy Page 3-3 o Initiating recruitment actions Page 3-3 o How to go about filling the position Page 3-3 3-2 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 3: STAFFING AND PROMOTIONS UNIT 1: PREPARING TO FILL A POSITION DIA Staffing Policy Staffing in DIA will be done through fair and equitable practices with the object of obtaining the best qualified candidates available to meet DIA's total requirements for employment and assignment. Selections will be based on qualifications and job-related criteria that are relevant to successful performance in DIA's highly sensitive positions. All DIA staffing actions will be executed without regard to race, color, sex, age, religion, national origin, political affiliation, or any other non-merit factor. Reasonable accommodation will be made in cases involving applicants with Physical or mental handicaps. In staffing from outside DIA, eligibles with veteran's preference will be given preference for employment consistent with Government policy, to the extent administratively feasible. The appointment of guards, messengers and custodians will be made from among preference eligibles so long as such eligibles are available. Although more than one member of an immediate family may be employed in DIA, normally no more than one member of the same immediate family may be assigned to the same organizational element at the Division level or below. Good judgment must be used in placing such employees to assure that situations are not created which will embarrass management or employees. If employees in the same organization marry, management will cooperate with the Directorate for Human Resources in arranging an appropriate reassignment. No official or supervisor of DIA who has the authority to make or recommend selections of personnel may advocate a close relative for appointment or promotion. Any supervisor/manager who needs advice on the application of DIA staffing policy should consult the Directorate for Human Resources. Initiating Recruitment Actions SF 52, Request for Personnel Action, is the basic document used by supervisors/managers to initiate recruitment actions. The form will be completed in duplicate, and approved, before forwarding the original to RHR. The supervisor/manager will retain the duplicate until RHR informs him/her of the final action taken on the request. Detailed instructions for completing the SF 52 are found in DIAR 22-14, Enclosure 1, but for the most part supervisors/managers will be able to complete the form adequately without consulting these instructions. How to Go About Filling the Position Frequently a supervisor may choose how a given position is to be filled from among a variety of options. These options can be grouped according to whether or not competitive selection procedures must be used. 3-3 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 3: STAFFING AND PROMOTIONS UNIT 1: PREPARING TO FILL A POSITION Competitive merit selection procedures will apply except when: o RHR determines that it is not practical or in the best interest of DIA and/or employees to adhere to normal competitive selection procedures (e.g., in the event of a significant reorganization when compelling mission-related circumstances exist, or in staffing positions in narrow or isolated career fields) o RHR determines that the position is one where external resources would provide the most appropriate source of candidates (e.g., non-professional positions at GS-6 or below, professional or technical positions at GS-12 or below, wage system positions, positions where DIA would benefit from external recruitment to obtain critically needed skills) o the non-competitive promotion policy cited in DIAR 22-49 applies. Salary is, of course, an important element in recruitment for vacancies. Normally, there is little latitude in this regard, but in the case of certain hard-to-fill categories of positions, a salary rate in excess of the minimum rate may be authorized. Advanced hiring rates will be permitted only when substantial attempts to obtain the best qualified candidates at minimum rates are unsuccessful. The Senior Review Board, based on information and advice from the Directorate for Human Resources, will determine the occupational shortage groups for which advanced hiring rates will be authorized. The Assistant Deputy Director for Human Resources, in consultation with the Assistant Deputy Director of the hiring organization, may authorize an employment offer in designated shortage occupations. RHR will advise you on how to proceed in specific cases. OFFICIAL GUIDANCE: DIAR 22-49, Civilian Personnel Staffing 3-4 Declassified and Approved For Release 2013/03/18 : CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 3: STAFFING AND PROMOTIONS UNIT 2: DETAILS /OTHER TEMPORARY MEASURES INTRODUCTION FINDING HELP Supervisors/managers may sometimes find it advantageous to fill positions on a temporary basis. Among the conditions in which a temporary action may be advantageous are: o when the regular incumbent of the position is away only temporarily o when the nature of the duties of the position reflects a short-term need o when there is a short-term workload increase o when rotational assignment to the position is to be used for development of the skills of DIA employees ? when there is a special project. IF YOU WANT TO KNOW ABOUT.... GO TO.... o Details Page 3-6 o Temporary employment Page 3-10 3-5 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 3: STAFFING AND PROMOTIONS UNIT 2: DETAILS /OTHER TEMPORARY MEASURES Details A detail is the temporary assignment of an employee without change in civil service or pay status, to a position other than the one held under a current appointment or to duties distinct from those of employee's official position. Among the situations in which the use of details may be expedient are: o when a temporary shortage of personnel, or an exceptional volume of work seriously interrupts the regular work schedule of an element o when a new position is being created, or reorganization or realignment of duties makes it necessary to assign employees temporarily to other duties and responsibilities until the new assignment can be reflected in manpower allocation actions o when short-term assignments not of a continuous nature are required o when assignment to different duties would contribute to an employee's career developnent. Details should not be over-used, and appropriate controls and records must be maivtained to insure that: o the details are consistent with good administration o a record of actual work assignments is maintained to credit employees with additional experience for career purposes. Excessive detailing or the renewal of details, the conclusion of details followed by the immediate redetailing of employees to the same or similar positions, or rotating employees by detail to the same or similar positions (except for training, to perform a special assignment, or pending position change) are to be avoided. 3-6 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 3: STAFFING AND PROMOTIONS UNIT 2: DETAILS/OTHER TEMPORARY MEASURES LIMITATIONS ON DETAILS IF DETAIL IS TO .... LIMITATION A position classified at the same or lower grade No more than 1 year in increments of up to 120 days. An unclassified position No more than 120 days; no renewal. A higher-graded position during a major DIA reorganization No more than 1 year in increments of up to 120 days; see last item regarding competition A higher graded position not during a major DIA reorganization No more than 240 days in incre- ments of up to 120 days; see last item regarding competition A position for rotational assign- ment career development No more than 3 years. A position at higher grade or with known promotion potential (other than rotational assignment) If for more than 60 days, must be by competitive merit promotion procedures, except that selection is exempt from panel action where applicable; the supervisor/manager certifies his/her selection from eligible list. 3-7 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 3: STAFFING AND PROMOTIONS UNIT 2: DETAILS/OTHER TEMPORARY MEASURES DETAILING PROCEURES AND RESPONSIBILITIES NATURE OF ACTION SUPERVISORY/MANAGERIAL RESPONSIBILITIES PROCEDURE Detail of more o Issue appropriate written May be authorized infor- than 1 week but notice to employee (For mally between the DIA not in excess shorter detail no written offices concerned. May of 30 days with- notice is needed) not need to be reported. in the same May not be extended or geographical o Discuss with the employee: renewed without following location procedures for longer - reason(s) of the detail details. - nature of duties to be per - expected period of detail - effect upon his/her employment status - any attendant travel and/ or travel limitations - termination of detail and - expected return of employee to his/her official position Detail in excess o Consult RHR prior to Requires prior approval of 30 days, but requesting of RHR. Submit request not in excess in duplicate on SF 52. of 120 days o Initiate request sufficiently Include information as in advance to permit securing to: the approval of RHR - reason(s) for the o Discuss with the employee, as above detail (under Item F14, Remarks by Requesting Office) 3-8 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 3: STAFFING AND PROMOTIONS UNIT 2: DETAILS/OTHER TEMPORARY MEASURES DETAILING PROCEDURES AND RESPONSIBILITIES (Cont 'd) NATURE OF ACTION SUPERVISORY/MANAGERIAL RESPONSIBILITIES PROCEDURE Detail in excess - position descrip - of 30 days, but tion or nature of not in excess of duties to be per - 120 days (cont'd) formed (if detail is not to esta- blished position) - name and location of activity to which detailed - duration of detail. Detail of o Evaluate the employee's 120 days performance, if the or more appraisal becomes due Extension of o Initiate request Along with a written detail statement justifying the request, must be sub- mitted on SF 52 by the requesting office at least 2 weeks before the expiration date of the detail. Detail outside the o Prepare necessary docu- Prepare DDF 1610 (Request geographic location mentation and Authorization for TDY involving travel Travel of DOD Personnel) o If detail is in excess with appropriate state- of 30 days, follow ment of justification instructions under that for approval and pre- entry as well paration of travel orders. 3-9 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 3: STAFFING AND PROMOTIONS UNIT 2: DETAILS/OTHER TEMPORARY MEASURES DETAILING PROCEDURES AND RESPONSIBILITIES (Cont 'd) NATURE OF ACTION SUPERVISORY/MANAGERIAL RESPONSIBILITIES PROCEDURE Termination of detail o Return the employee to his/her official position within the approved period of detail or te on on completion of the detail Submit SF 52 to RHR. Item 5 of SF 52 will show "Termination of Detail and Item 6, which the detail ended. An employee on detail will continue to be carried in the personnel authoriza- tion of the activity from which detailed. Time and attendance records for employees detailed for more than 30 days will be maintained by the office to which the employee is detailed. For shorter details, the detailing office will maintain the record, obtaining time and attendance data from the office to which the employee is detailed. Temporary Employment Temporary employment of personnel with highly specialized skills at salaries not to exceed that of GS-15 is useful to accomplish essential programs or projects that are not of a continuing nature, when regular DIA personnel are not available for such service. REQUIREMENTS OF TEMPORARY APPOINTMENTS o Each request for employment of a temporary employee must be approved by the Comptroller and RHR. o Normally, a temporary appointment will not exceed I year. o Each temporary position will be formally established, described and graded in accordance with DIA position management classification authorities and procedures. 3-10 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 3: STAFFING AND PROMOTIONS UNIT 2: DETAILS /OTHER TEMPORARY MEASURES REQUIREMENTS OF TEMPORARY APPOINTMENTS (Cont'd) o Individuals may be recruited and appointed to temporary positions as exemptions from DIA's regular selection and promotion procedures, but they are required to meet the total DIA qualifications for the temporary position. o Temporary appointees are subject to statutory requirements related to dual compensation and employment of retired members of the Armed Forces. o Temporary employees may be appointed to regular full-time permanent positions, under normal staffing procedures. 'OFFICIAL GUIDANCE: DIAR 22-15, Details DIAR 22-32, Temporary Employment 3-11 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 3: STAFFING AND PROMOTIONS UNIT 3: COMPETITIVE AND NONCOMPETITIVE PROCEDURES INTRODUCTION Positions may be filled competitively or noncompetitively. No matter which method is used, candidates must be evaluated for basic eligibility. When a position is filled competitively, eligible candidates usually must, in addition, be evaluated against the specific criteria established for the position. Both determinations of eligibility and evaluations are based on information contained in applications, supplemental statements, and appraisals of performance and potential. Competitive merit selection procedures will generally apply. FINDING HELP IF YOU WANT TO KNOW ABOUT.... GO TO.... o Preliminary steps in filling civilian positions through merit selection Page 3-13 o Evaluating candidates Page 3-14 o Noncompetitive procedures Page 3-15 3-12 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 3: STAFFING AND PROMOTIONS UNIT 3: COMPETITIVE AND NONCOMPETITIVE PROCEDURES Preliminary Steps in Filling Civilian Positions Through Merit Selection When a position is to be filled competitively, management and RHR must first determine the most appropriate area of consideration - the geographical or organizational area within which a search for eligible candidates is conducted. External candidates may be considered concurrently with DIA employees, if desired. For positions at GS-13 and above in the Intelligence Career Development Program, the area of consideration will include registrants in the DISCAS system. It is also neccesary to develop qualifications criteria for the vacancy based on the knowledges, skills, and abilities in the applicable career ladder. (See Chapter 4, Unit 1) Generally, a vacancy announcement will then be issued by RHR: o The announcement may cover a specific position or positions. In these instances, it must be open for at least 2 weeks. Announcements open to sources external to DIA will generally extend for 30 days. o When a continuing staffing need exists, standing announcements with no closing date may be issued. o Announcements will include, as a minimum: - position title, series and grade - area of consideration - the organization in which the vacancy is found - description of duties qualifications requirements - opening and closing dates, and how to apply - statement of Equal Employment Opportunity o Generally, announcements which have recently opened will be listed in the DIA Bulletin. ? Paid or unpaid advertising may be used when the area of consideration includes the concurrent consideration of external candidates. Depending an the grade level of the vacancy, RHR or the candidate evaluation panel will decide on what basis the qualifications of applicants will be assessed. If written tests are to be used, they must be approved and administered by RHR. Generally, written tests will be used only where effectiveness of the test for the purpose for which it is to be used has been pre-established through acceptable personnel measurement techniques, using criteria of effectiveness acceptable to personnel measurement experts. 3-13 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 3: STAFFING AND PROMOTIONS UNIT 3: COMPETITIVE AND NONCOMPETITIVE PROCEDURES External candidates (individuals not employed as civilians by DIA) must meet DIA total qualification requirements: o DIA-specified minimum education, training and/or experience relevant to the position for which considered; and an interview by a civilian personnel representative (Where applicable, this review may include test requirements, selective placement factors, and interview by a management official.) o For GS-132 and GS-110 positions at GS-11 and below, they must take the Analyst Aptitude Test Battery (AAT) with the exception of: candidates for imagery analyst positions and candidates who previously held analyst positions in the Intelligence Community. Test scores will be used in making selections in conjunction with other factors such as the application and interview. Cut-off scores will not be used to screen-out candidates. "o Consideration of inquiries to former employers and candidate- and/or DIA-developed references o Agency clearance and suitability standards and criteria. As a minimum, each external candidate is subject to favorable completion of a background investigation. This may include the results of a polygraph examination. o Satisfactory medical examination for. positions having physical qualification requirements. Evaluating Candidates in Merit Selection The first step in evaluating candidates is to determine their basic eligibility. RHR will screen applicants against the qualification criteria stated in the announcement. (For highly technical positions, a subject matter expert may assist RHR.) The screening will be based on information submitted on the reverse of the announcement and, for current DIA employees, data in the PMIS or DISCAS. External candidates will provide information on an SF 171. 3-14 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 3: STAFFING AND PROMOTIONS UNIT 3: COMPETITIVE AND NONCOMPETITIVE PROCEDURES A candidate evaluation panel will be used for all GS-15 positions filled on a permanent basis and will be used, upon management request, for positions at GS-14 and below, or when determined to be appropriate by RHR. The panel is appointed by RHR and consists of 3 to 5 individuals who have significant knowledge of the career ladder, discipline, or function of the position to be filled. Panel members must be full-time DIA civilian employees or DIA military officers; representation from both groups is desirable. The presence of a non-voting EEO representative and a personnel representative is required when the panel meets. The grades of voting panel members must equal or exceed the grade level of the position being filled. The function of the panel is to review the qualifications of candidates who meet the basic eligibility requirements and to draw up a list of the most highly qualified candidates to be presented to the selecting official. (When qualification requirements are highly technical, the panel may also do most of the initial screening for basic eligibility.) The panel review should be based on applicable career ladder kaowledges, skills and abilities. Awards received by employees will be given due consideration when employees are evaluated for promotion. Panels are encouraged to interview candidates (in person or by telephone) in addition to evaluating the paper record. The panel has 30 days to decide on the 3 to 5 candidates deemed to be best qualified and recemmended to the supervisor of the vacancy. On receipt of the panel's recommendations or the list of eligibles from Rim, the selecting official is responsible for selecting from among the candidates referred. (See Unit 4 below) Noncompetitive Procedures Noncompetitive promotions of employees, except those under the wage system, are subject to the following provisions: o Employees may be promoted only after serving a minimum of one year in the next lower grade, except that an employee may be: - promoted two grades in one year to a position not higher than GS-5 provided the employee meets minimum DIA qualification requirements for the higher graded position (i.e., 6 months of GS-3 experience for promotion to GS-4 and 1 year of GS-4 experience for promotion to GS-5 in general, administrative, clerical, and office services positions). - advanced to a grade previously held on a permanent basis in the Federal Government, or promoted to the next higher grade, provided the advancement is to a position in the same line of work as that previously held and DIA minimum qualification requirements for the position are met. 3-15 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 3: STAFFING AND PROMOTIONS UNIT 3: COMPETITIVE AND NONCOMPETITIVE PROCEDURES - promoted two grades to a position not higher than GS-11 if he/she has served continuously in DIA prior to 1 October 1986 in a 2-grade interval position. - promoted two grades to a position not higher than GS-11 if he/she had, prior to 1 October 1986, been serving under an Upward Mobility Program leading to a 2-grade interval position under the Classification Act of 1949. o After serving a minimum of one year in his/her present grade, an employee may be: - given a career promotion to the next higher grade in the same assignment, if the grade is at or below the authorized target level in the CTO. Management must certify the availability of a sufficient quantity of work at the higher grade, promoted to the next higher grade in the same assignment if that grade is above the target level for the assignment shown in the CTO, provided the promotion is approved by the Director based upon rank-in-person factors. (See Chapter 2, Unit 2) promoted to the next higher grade in a new position after having satisfactorily completed the requirements of the DIA Upward Mobility Program (See Chapter 4)' promoted when that employee had been previously selected through competitive procedures for a detail of over 60 days to the same position. Managers have the right to staff vacancies through reassignment. Reassignment effected at management's initiative will be subject to RHR certification of employee eligibility. Employees may request reassignment independent of any vacancy announcement to assist in career development, or in certain cases, in meeting a compelling personal need. It is DIA's policy to assist such employees whenever possible consistent with the best interests of DIA and of the employee. Supervisors/ managers are required to fully consider employee-initiated requests for reassignment and to make every attempt to resolve the request within the boundaries of their management control. 3-16 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 3: STAFFING AND PROMOTIONS UNIT 3: COMPETITIVE AND NONCOMPETITIVE PROCEDURES EMPLOYEE-INITIATED REASSIGNMENT PROCEDURE o Employee submits request through channels to Assistant Deputy Directorate level or equivalent. ? Each level examines current and projected vacancies to determine if the request can be met at that level with no significant adverse effect on mission accomplishment. - If so, the organization should initiate an SF 52 and forward it through channels to RHR. - If not, the Directorate will transmit the request to RHR with an endorsement stating the reason(s) why the request was not acted on. (Copy provided to employee) o RHR may arrange an interview with the employee to determine qualifications and/or to discuss the employee's wish to be reassigned. o RHR will examine all DIA vacancies to determine those positions for which the employee is qualified and suitable. o For vacancies for which the employee is qualified, the employee will be referred to the selecting official concurrently with other qualified candidates. o If after sufficient opportunity, the empldyee has not been selected for reassignment, RHR will consult with the employee and management officials to determine the next course of action. In all noncompetitive actions, candidates must meet the established qualification requirements of the position. OFFICIAL GUIDANCE: DIAR 22-49, Staffing 3-17 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 3: STAFFING AND PROMOTIONS UNIT 4: SELECTING AND APPOINTING THE CANDIDATE INTRODUCTION FINDING HELP Selecting the right candidate insures that your unit is effectively staffed to perform its mission. Poor selection decisions undermine you unit's ability to fulfill its assigned responsibilities. Similarly, a protracted appointment process denies you the services of your new selectee and may negatively affect the morale of all candidates. As a supervisor/manager, you are the selecting official for positions in your unit, and you are responsible for initiating the appointment process. You need to understand the selection and appointment processes to staff your unit effectively and to ensure that your actions conform with laws, policies and regulations, and thus are not liable to be successfully challenged by non-selected candidates. You are responsible for giving all candidates full and fair consideration, and for making timely selection decisions on candidates provided by RHR or the panel. IF YOU WANT TO KNOW ABOUT.... GOTO.... o Selecting the most appropriate candidate from a merit selection certificate o Special staffing actions, o In-processing and indoctrination of civilian personnel ? Resolving complaints Page 3-19 Page 3-21 Page 3-23 Page 3-27 3-18 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 3: STAFFING AND PROMOTIONS UNIT 4: SELECTING AND APPOINTING THE CANDIDATE Selecting the Most Appropriate Candidate from a Merit Selection Certificate When the rating process is completed, the candidate evaluation panel's recommendations, or the list of eligibles screened by RHR, are referred to the selecting official for selection action. STEPS IN SELECTION STEP DESCRIPTION Review qualifi- cations of those referred o Review list of certified candidates and quail- fications material on each to determine if additional information is needed or desirable to enable you to select from among the candidates. Complete selection interviews o Interviewing candidates either in person or by telephone is encouraged. Interviews are helpful in clarifying previously supplied information, in determining the candidate's interest in and attitude toward the position, and in evaluating oral communications skills. The one-time payment of interview travel expenses of candidates for shortage category positions is authorized; however, it must be done well in advance. Make selection o The selecting official: - may select any of those certified - may request that the area of consideration be broadened if all candidates certified are either not available, or do not in the selecting official's judgment possess all the qualifications necessary to perform in the position. Reasons must be conveyed to RHR in writing. RHR will determine validity of the reasons and act accordingly - may not announce the selection until RHR has received and reviewed the certificate. 3-19 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 3: STAFFING AND PROMOTIONS UNIT 4: SELECTING AND APPOINTING THE CANDIDATE STEPS IN SELECTION (Cont'd) _ STEP DESCRIPTION Obtain necessary concurrences o Selecting official will clear the proposed selection with whatever higher level approvals are prescribed within the Directorate. The supervisor has 30 calendar days, subject to one 15-day extension, to make a firm decision. If no selection has been made in 45 days, the request for personnel action may be rescinded. Transmit to RHR o The documentation of the selection will be transmitted to RHR for review and action. Notify Selectee o o o o After RHR has confirmed that the proposed selection meets all regulatory requirements, it will make a formal offer to the selected candidate and will notify candidates who were not selected. Only RHR may make a selection commitment or position offer to the selectee. Upon acceptance of the offer RHR will notify the selecting official, and will contact the appropriate administrative officer or supervisor of the selectee concerning release. A DIA employee selected for promotion or reassignment will always be released within 30 calendar days of the notification by RHR. However, ad hoc assistance may be provided via mutual agreement between the losing and gaining offices. Selections are subject to the selectee's obtaining necessary security clearance. 3-20 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 3: STAFFING AND PROMOTIONS UNIT 4: SELECTING AND APPOINTING THE CANDIDATE Special Staffing Actions 1. Employment of Retired Military Personnel The first consideration in filling positions in DIA is to insure the appointment of fully qualified individuals - generally, the best qualified available. In most cases this should be a candidate selected from among eligible employees of DIA or from among DoD employees registered in the Intelligence Career Development Program in accordance with in-service placement and promotion procedures. Sometimes, however, it becomes necessary to recruit from outside DIA and retired members of the Armed Forces have every right to seek and be considered for civilian DIA positions on the same basis as other external candidates. However, there is a special obligation to insure that consideration of retired members of the Armed Forces is extended on an equitable basis and that there is strict compliance in spirit and procedure with the merit system principle of open competition. This means that even the appearance of preferential treatment of retired military applicants must be avoided. The following must be strictly observed before employing any retired member of the Armed Forces: o Full consideration will be given to eligible and qualified DIA employees. o When it has been determined that there is not a sufficient base of qualified and available DIA employees (or former employees in the DIA Reemployment Priority Program), recruitment for the position will be conducted so as to insure that reasonable efforts are made to obtain applicants from all possible sources and so as to avoid any suspicion of attempts to restrict competition. - The vacancy must be well-publicized. - Recruitment must be conducted over a long enough time all interested candidates an opportunity to apply. to give - Qualification requirements must not be designed to give advantage to a particular individual. - Every reasonable effort must be made to locate qualified candidates before appointing a retired member of the Armed Forces. - When appointing a retired member of the Armed Forces, it must be clearly established that he/she is better qualified than any in-service candidate. 3-21 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 3: STAFFING AND PROMOTIONS UNIT 4: SELECTING AND APPOINTING THE CANDIDATE o Positions will not be held open pending the retirement of a member of the Armed Forces, in order to provide that person an opportunity to be appointed to the position. Any delay in active recruiting for a vacancy must be fully justified for reasons unrelated to the impending retirement. o If the vacant position was last occupied by the proposed appointee or another military incumbent, it must be clearly demonstrated that the proposed change to civilian incumbency is to meet a bona fide management need and not to afford civilian employment to the proposed appointee. After the equitable consideration of all candidates and having adhered to the above principles, sometimes the best candidate is found to have been separated from military service for less than 180 days. The appointment can be made if equally well-qualified candidates are not available among current employees considered under in-service placement and promotion procedures, nor among those individuals required to be considered in priority placement programs or on reemployment priority lists, and intensive external recruitment efforts have failed to produce any better qualified candidates. In either case, the selecting official will submit through channels a memorandum to RHR proposing the appointment. When, after review, it is confirmed that the appointment of the retiree would best serve DIA's interests and that the appointment adheres to the above principles, RHR will request the approval of the Director, DIA to appoint the candidate prior to the end of the 180-day waiting period. 2. Reemployment Program Priority consideration for employment will be given to former DIA employees displaced by Reduction-in-Force. Former non-temporary employees are entitled to this consideration for 1 year from the date of the employee's date of separation. Non-selection of such former employees must be endorsed by the Executive Director or by the appropriate Deputy Director. 3. Priority Reassignment Program This program is intended to facilitate the placement of DIA employees who have been designated surplus or overage. Such employees, as well as those former employees having return rights including those returning from overseas assign- ment, will receive mandatory consideration for any vacancy for which they are qualified, prior to the issuance of a vacancy announcement. Non-selection of such candidates must be endorsed by the Executive Director or by the appro- priate Deputy Director. 3-22 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 3: STAFFING AND PROMOTIONS UNIT 4: SELECTING AND APPOINTING THE CANDIDATE The DIA is required by statute to provide return (reemployment) rights to certain former employees at a grade comparable with that held at the time of departure from DIA. These Statutory Return Rights may apply (but are not limited) to these circumstances: o initial entrance or recall to active military duty o separation for employment in designated Federal agencies In the interest of good management and employee morale the DIA may offer Administrative Return Rights at a grade comparable to that held at the time of leaving DIA to those employees selected for DoD overseas employment (Intelligence Career Development Program). Employees with either of these return rights may, upon return to DIA, be placed in a billeted position without regard to competitive action. All return rights must be negotiated and approved by RHR prior to separation from DIA and documented on SF 50 (Notification of Personnel Action). In-Processing and Indoctrination of Civilian Personal The in-processing procedures of DIA are to: o insure that the appointments of all newly-assigned employees are properly documented and meet all legal/regulatory requirements o assist new employees in adjusting readily to their jobs and job environment, in acquiring positive attitudes toward the work of DIA, and in becoming familiar with DIA and the organizational unit to which they are assigned. THE IN-PROCESSING PROCEDURE STEP DESCRIPTION Entrance on-duty processing Each new civilian employee of DIA will: o receive initial orientation from RHR covering these topics: - a brief explanation of his/her appointment 3-23 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 3: STAFFING AND PROMOTIONS UNIT 4: SELECTING AND APPOINTING THE CANDIDATE THE IN-PROCESSING PROCEDURE (Cont 'd) STEP DESCRIPTION Entrance on-duty - employee rights, opportunities, and processing privileges (Cont 'd) - leave, pay, health benefits, insurance, retirement, and compensation for injury - merit promotion policy, equal employment opportunity, and incentive awards programs - employee development, training opportunities, and upward mobility - trial periods and performance appraisals - responsibilities and obligations of employees. o complete necessary appointment forms, take an oath of office and visit the offices listed on DIA Form 185, Part A (Incoming Check List) before reporting to his/her duty assignment. o receive an appointment packet for delivery to the immediate supervisor; this will be assembled for each new employee and will contain: - DIA Form 313 (Supervisor's Check List for Inducting a New Employee) - a basic discussion guide to be used by supervisors in indoctrinating new employees into their jobs and work environment. - AY Form 1287 (Time and Attendance) - form used by timekeepers and certifying supervisors for recording attendance for pay purposes. - Civilian Personnel Information Booklet - handbook designed to acquaint newcomers with basic benefits, privileges and responsibilities of DIA employees. 3-24 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 3: STAFFING AND PROMOTIONS UNIT 4: SELECTING AND APPOINTING THE CANDIDATE THE IN-PROCESSING PROCEDURE (Cont'd) STEP DESCRIPTION Entrance on-duty processing (Cont'd) o within 2 weeks of arrival in DIA be provided an orientation by an official of the assigned Directorate who will outline the missions and functions of the organization. o be scheduled to attend the DIA Orientation for Newly-Assigned Personnel as soon as possible after entrance on duty. o be provided with information regarding the mandatory reporting requirements of PL91 -121 on defense-related employment and sign an acknow- ledgment if he/she is paid at a rate equal to or greater than the minimum rate for GS-13. Supervisory processing The immediate supervisor of a new employee will: o appoint an experienced employee as sponsor to assist the new employee (after receiving notification that an offer of employment letter is being prepared) o receive a new employee and acquaint him/her with the job and work environment using DIA Form 313 as a basic discussion guide o insure that each new employee receives a Directorate-level orientation o make periodic checks on the employee's progress to discuss his/her accomplishments or problems experienced o insure that the indoctrination of newly employed personnel includes a security orientation outlining the purpose and principles of the security program and the employee's personal responsibility for protecting classified information, as well as the reading and initialing of DIAR 50-2, Information Security Program, and DIAR 60-6, Standards of Conduct. 3-25 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 3: STAFFING AND PROMOTIONS UNIT 4: SELECTING AND APPOINTING THE CANDIDATE THE DI-PROCESSMG PROCEDURE (Cont id) STEP DESCRIPTION Civilian Personnel Sponsor processing The civilian sponsor appointed by the supervisor provides newly assigned employees with personalized assistance before and during the DIA in-processing. An appropriate amount of official duty time during the regular work day will be afforded to sponsors to complete the following tasks: o Within 7 days after being notified by RHR that the new employee has accepted the job offer, the sponsor will dispatch a welcome letter. o After initial correspondence, if feasible, the sponsor should contact the incoming employee by telephone and establish personal contact. o Offer further assistance, as needed: - furnishing information regarding housing, schools, transportation, etc. - arranging for temporary housing such as guest house, motel or other accommodations (The sponsor must not commit the newcomer financially without his/her consent.) - furnishing additional information, if requested (If in doubt about such a request, the sponsor should consult RHR.) o If possible, sponsors should arrange to meet new employees who arrive from outside the local area. In all cases, the sponsor will: - accompany the new employee during in-processing the day he/she enters on duty (Sponsors should plan to arrive at the RHR Processing Room at 1000 hours on that day. 3-26 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 3: STAFFING AND PROMOTIONS UNIT 4: SELECTING AND APPOINTING THE CANDIDATE THE IN-PROCESSING PROCEDURE (Cont'd) STEP DESCRIPTION Civilian Personnel Sponsor processing (Cont 'd) - insure that office and desk space have been prepared - introduce the new employee to co-workers - take any other reasonable action to assit the new employee and/or family in becoming settled in the area. Resolving Complaints Managers/supervisors and/or RHR will be fully responsive to an employee's questions or complaints regarding the operation of DIA's staffing program. Every effort will be made to resolve problems on an informal basis. If a matter cannot be resolved informally, the employee may pursue it on a formal basis. Complaints which allege that the required procedures were not followed may be considered under DIA grievance procedures (See Chapter 5, Unit 5). Before filing a complaint, an employee should discuss the matter the RHR. Complaints based solely on non-selection from a properly developed list of candidates or reassignment to a position with a lower target grade level will not be accepted. Non-selection based on alleged discrimination will be considered under EEO complaint procedures (See Chapter 7, Unit 2). Appropriate records of staffing actions will be maintained to serve as evidence that the selections were made on a sound, fair, and merit basis and to provide answers to questions that management and employees may raise. RHR will maintain an individual file on each action for 1 year from the completion date of the action. In no case will an employee be permitted access to records pertaining to other employees. OFFICIAL GUIDANCE: DIAR 22-49, Civilian Personnel Staffing DIAR 22-9, Employment of Retired Military Personnel DIAR 22-13, Civilian Personnel In- and Out-Processing and Indoctrination of Civilian Personnel 3-27 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 3: STAFFING AND PROMOTIONS UNIT 5: TRIAL PERIOD INTRODUCTION FINDING HELP Most newly-appointed personnel must complete a one-year trial period to further assess their overall qualifications and suitability for continued employment in DIA's sensitive intelligence environment. This trial period makes a significant contribution toward the integration of new employees into the permanent work force. It provides a final indispensable test - -that of observation in the work environment and actual performance an the job - -which no preliminary measuring methods can approach in validity. During the trial period, the new employee's conduct and performance in the actual duties of the position will be observed, and, if they are found inadequate, the employee may be separated. IF YOU WANT TO KNOW ABOUT.... GO TO.... o The use of trial periods Page 3-29 o Procedures in using trial periods Page 3-29 3-28 Declassified and Approved For Release 2013/03/18 : CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 3: STAFFING AND PROMOTIONS UNIT 5: TRIAL PERIOD The Use of Trial Periods The trial period provides DIA with a measure of protection against the retention of any person, who in spite of having met preliminary qualification requirements and satisfied initial pre-employment checks, is found In actual performance on the job to be lacking in overall fitness (or potential to acquire fitness), or not to be fully suitable for continued employment with DIA. In addition to satisfactory performance of job requirements, the employee must exhibit other desirable characteristics such as high standards., of integrity, a mature personality, good work habits, respect for higher authority and fellow employees, and willingness to learn and improve. An employee who is determined during the one-year trial period to be deficient in these qualities,' or who does not meet DIA suitability requirements, will not be retained in DIA. All employees newly appointed to DIA are required to serve a one-year trial period with the following exceptions: o employees serving on temporary appointments; however, should an employee be converted to an appointment without time limitation, a trial period is required beginning with the date of appointment conversion o former DIA employees who have satisfactorily completed a one-year trial period and who are rehired within 6 months of their date of separation or who are exercising statutory or administrative re-employment rights with DIA. First-line supervisors are responsible for: o insuring full and fair evaluation of an employee's suitability, abilities, and capacities during the trial period o rendering the interim Fifth Month Employee Trial Period Assessment o rendering, in conjunction with the next higher level reviewer, a final trial period recommendation on DIA Form 257 (Notice of Completion of Probationary or Trial Period). Procedures in Using Trial Periods An employee required to serve a trial period will be so notified on SF 50 (Notification of Personnel Action) issued at the time of his/her appointment. The supervisor will also receive written notice when an employee reporting for duty is subject to a trial period, and another notice when the Fifth Month Employee Trial Period Assessment is due. This interim assessment is to assure that supervisors deal forthrightly with trial period employees in regard to 3-29 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 3: STAFFING AND PROMOTIONS UNIT 5: TRIAL PERIOD Procedures in Using Trial Periods (Cont'd) any matters which may impact on the satisfactory completion of the trial period. Ninety days prior to the end of an employee's trial period, the supervisor will receive DIA Form 257 (Notice of Completion of Probationary or Trial Period). Supervisors must make their final recommendations to RHR no later than the tenth month of the trial period as to whether or not the employee should be retained in the permanent work force. However, if at any time during the trial period, the employee fails to demonstrate his/her suitability for continued employment, separation action may be initiated by the supervisor, who will contact RHR immediately. EquaLly, any unsatisfactory performance or derogatory information about the employee during the final 2 months of the trial period (after a supervisor has recommended the employee's retention) could adversely affect the earlier 10-month assessment. ACTIONS RESULTING FROM TRIAL PERIOD ASSESSMENT NATURE OF ASSESSMENT ACTIONS Entirely o Supervisor will sign certification on DIA Form 257 and Satisfactory return it to RHR for filing in the employee's Official Personnel Folder. o A letter will be sent by RBR to the employee notifying him/her of satisfactory completion of the trial period. Warrants o If employee has not been fully satisfactory in his/her Consideration present position, but has demonstrated the capacity of for Reassign- being a useful DIA employee in some other role, the ment supervisor, after receiving next higher-level approval, should so indicate on DIA Form 257, providing information on those duties which the individual can perform acceptably. o The notification should be forwarded to RHR as soon as possible to facilitate possible placement action. RHR should be notified by telephone as soon as the determination is contemplated. 3-30 Declassified and Approved For Release 2013/03/18 : CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 3: STAFFING AND PROMOTIONS UNIT 5: TRIAL PERIOD ACTIONS RESULTING FROM TRIAL PERIOD ASSESSMENT (Cont'd) NATURE OF ASSESSMENT ACTIONS Warrant Consideration for Reassign- ment (Conttd) o After review of the individual's record and consulta- tion with the supervisor, RHR may attempt to reassign the individual subject to DIA needs and available billets. If reassignment is not possible, the employee may be terminated prior to completion of the trial period. Unsatisfactory o o o o Supervisor will consult with the next higher level of supervision. If concurrence is obtained, the supervisor will sign DIA Form 257 and will prepare a detailed written statement to RHR, through his/her supervisor, specifying the deficiencies in performance, conduct, or Character which disqualify the employee for continued DIA employment. The statement must give enough factual information about the employee to make the basis for the action clear. The supervisor will then discuss the deficiencies with the employee. Supervisor will forward the notification to RHR as soon as possible before the due date and notify RHR-4 by phone of the action. On receipt of this notice, RHR will review and evaluate the case for adequacy of the determination prior to taking any action to terminate the employee. If possible, the employee will be notified of the termination action in writing at least 2 weeks in advance. The notice of termination will contain insofar as possible, the reason(s) for the termination. A SF 50 (Notification of Personnel Action) giving the effective date of the separation will accompany the termination notice. 3-31 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 3: STAFFING AND PROMOTIONS UNIT 5: TRIAL PERIOD ACTIONS RESULTING FROM TRIAL PERIOD ASSESSMENT (Cont'd) NATURE OF ASSESSMENT ACTIONS Unsatisfactory (Cont'd) o o When disqualifying, derogatory, or suitability information is derived from outside the employee's normal environment, the information will be furnished to RHR. The matter will be reviewed and appropriate consideration given to terminating the employee during the trial period. MIR will prepare and coordinate the termination notice with appropriate DIA officials before effecting the action. The employee's separation must be effected before the employee has completed the trial period. Otherwise, notice requirements applicable to the separation of an employee must be followed (See Chapter 5, Unit 4). The termination action must be made effective no later than the day before the trial period will have been ,completed (2 days before the anniversary date of the employee's appointment). An employee terminated during the trial period has no statutory or regulatory right of appeal. However, an employee may appeal on the grounds that the termination was based on discrimination because of race, color, age, religion, sex, marital status, national origin, or handicapping condition. An appeal of this kind must be submitted to DIA within 15 calendar days and will be processed as an EEO appeal (See Chapter 7, Unit 2), but will not defer the trial period termination action. OFFICIAL GUIDANCE: DIAR 22-31, Civilian Personnel Trial Periods 1 3-32 Declassified and Approved For Release 2013/03/18 : CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 t7 Ja4deto Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 4: CAREER DEVELOPMENT OVERVIEW As a supervisor/manager, employee development is an integral, part of your responsibility to help ensure that the. organization's future needs for employees with particular Icnowledges and skills will be tet. Individual career appraisal helps a supervisor/manager and an employee to think through needs for maintaining and improving job-related knowledge and skills and to set realistic goals to help meet Chose needs. CHAPTER 4 Chapter 4 contains 2 units which highlight the supervisor/ CONTENTS manager's role in employee career development. o Unit 1: Career Ladders - DIA Policy - Supervisory/Managerial Responsibilities Upward Mobility Program o Unit 2: Selection For and Acquiring Training Selecting an Individual for Development - The Career Programs Selection Board (CPSB) 4-1 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 4: CAREER DEVELOPMENT UNIT 1: CAREER LADDERS INTRODUCTION FINDING HELP A career ladder is the combination of progressive knowledge and skills needed to advance to higher-graded positions in a particular occupation. It is DIA's policy to provide a career development program which will insure a well-trained and educated, highly motivated, loyal, professional work- force, proud of its contribution to the security of the United States. A key part of this program is the establish- ment of career ladders for major occupational groups. IF YOU WANT TO KNOW ABOUT.... CO TO.... ? DIA policy Page 4-3 o Supervisory/managerial responsibilities Page 4-3 ? Upward Mobility Program Page 4-3 4-2 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 4: CAREER DEVELOPMENT UNIT 1: CAREER LADDERS DIA Policy To lead the military intelligence community requires an environment which attracts, develops, and retains highly qualified personnel. It is DIA policy to provide a career development program which will result in a well-trained and educated workforce, abreast of political and technological developments, highly motivated, loyal, and proud of its contributions to the security of the United States. A critical element in this program is the establishment for major occupational groups of career ladders, which systematically set forth the knowledge and skills progressively needed to advance to higher graded positions in each occupation. Supervisory/Managerial Responsibilities Supervisors who rate performance are responsible for assessment of the level and kind of knowledge/Skills held by their employees in a given career ladder. Comparison of the knowledge/skills level of each employee with the level shown in the career ladder as being necessary for his/her grade in the occupation will reveal any shortfall. It is the supervisor's first responsibility to address such shortfalls by training or developmental work assignments, and then to enhance each employee's knowledge and skills for advancement up the ladder. RBR is responsible for management of the career development system, which includes a thorough review of each ladder every 3 years. A Subject Matter Expert (SME) is designated for each ladder. The SME is responsible for technical advice to supervisors on the assessment of employees' knowledge and skills and guidance to employees in the ladder. The SME may initiate updates of the career ladder knowledge/skills, if he/she deems it appropriate. Upward Mobility Program The goal of the DIA Upward Mobility Program (UMP) is to provide DIA employees presently engaged in nonprofessional activities an opportunity to enter into technical and professional career ladders. The UMP is a planned, accelerated training and development program designed to equip employees to perform in identified target positions. Participants are employees in positions at GS-9 and below and equivalent wage rates Who are in positions or occupational series which do not enable them to realize their full potential. All nonprofessional, paraprofessional and wage-grade personnel Who have been continuously employed in DIA for 2 years or more may apply for an Upward Mobility target position. 4-3 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 4: CAREER DEVELOPMENT UNIT 1: CAREER UDDERS The UMP candidate will be trained to perform the duties of the UMP target position and, upon successful completion of the required training program, will be reassigned or promoted to the position. A UMP target position may not exceed the GS-9 grade level. Each IMP selectee will have an individual development plan (IDP), a formal documented agreement between DIA and the trainee specifying the training and developmental activities which must be satisfactorily completed in a specified time period in order to qualify the trainee for the target position. OFFICIAL GUIDANCE: DIAR 22-30, Career Ladders DIAR 22-57, Civilian Personnel Upward Mobility Program 4-4 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 4: CAREER DEVELOPMENT UNIT 2: SELECTION FOR AND ACQUIRING 1RAINING INTRODUCTION FINDING HELP Employees must be selected for development and training to enhance the present and future accomplishment of DIA's mission, without discrimination because of race, religion, color, natural origin, age, sex, handicapping condition or other factors unrelated to the need for training. The selection of employees for training is usually a sensitive process and requires proper handling. The best way to avoid problems is to clearly communicate to employees the criteria used in making the selection. Candidates for training which will prepare an employee for career or occupational change, or as part of a promotion program such as upward mobility, must be identified using merit selection procedures. IF YOU WANT TO KNOW ABOUT.... GO TO.... Selecting an individual for career development The Career Programs Selection Board (CPSB) Page 4-6 Page 4-6 4-5 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 4: CAREER DEVELOPMENT UNIT 2: SELECTION FOR AND ACQUIRING TRAINING Selecting an Individual for Career Development Long-term development and training opportunities are to improve an employee's performance of present duties and of reasonably anticipated future duties. Both development and training must be designed in accordance with established career ladders which specify requirements at each level of competency. It is a management responsibility to nominate DIA employees to be considered for long-term career development or training opportunities. In making such nominations, supervisors must make the benefit to DIA their primary consideration. Self-application procedures may be used to supplement management nomination. Equally, an employee may decline selection, which normally rules him/her out from future consideration. Long-term development and training opportunities will generally be limited to employees who have at least 2 years of continuous, full-time employment in DIA, and who are assigned to a permanent DIA billet. Training for the sole purpose of obtaining an academic degree is prohibited; an employee may, however, earn a degree if it is an incidental by-product of needed training. The Career Programs Selection Board (CPSB) A Career Programs Selection Board (CPSB) manages all long-term civilian career development and training opportunities. The Director, DIA retains final authority for selections. After the Director, DIA has acted on the CPSB nominations, selectees will be notified promptly by the Executive Secretary. In some cases, the institution or organization providing the development opportunity retains the right of screening candidates proposed by DIA. The Executive Secretary is responsible for all submissions and related communications for such programs. While on developmental assignment, the trainee regains assigned to his/her permanent billet, but attendance and leave matters will be coordinated by the gaining organization with the trainee's permanent supervisor. The permanent supervisor will also forward routine personnel actions (e.g., within grade or cost-of-living increases) to the gaining organization, and will insure appropriate coordination/completion. A representative from RHR will process any personnel actions involved in the career program's implementation, prepare memoranda of understanding for rotational assignments, manage the billet control, and coordinate assignments external to DIA with OSD. OFFICIAL GUIDANCE: DIAR 22-25, Career Programs Selection Board 4-6 Declassified and Approved For Release 2013/03/18 : CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 4: CAREER DEVELOPMENT UNIT 2: SELECTION FOR AND ACQUIRING TRAINING INTRODUCTION FINDING HELP Employees must be selected for development and training to enhance the present and future accomplishment of DIA's mission, without discrimination because of race, religion, color, natural origin, age, sex, handicapping condition or other factors unrelated to the need for training. The selection of employees for training is usually a sensitive process and requires proper handling. The best way to avoid problems is to clearly communicate to employees the criteria used in making the selection. Candidates for training which will prepare an employee for career or occupational change, or as part of a promotion program such as upward mobility, must be identified using merit selection procedures. IF YOU WANT TO KNOW ABOUT.... GO TO.... Selecting an individual for career development The Career Programs Selection Board (CPSB) Page 4-6 Page 4-6 4-5 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTEFt 4: CAREER DEVELOPMENT UNIT 2: SELECTION FOR AND ACQUIRING TRAINING Selecting an Individual for Career Development Long-term development and training opportunities are to improve an employee's performance of present duties and of reasonably anticipated future duties. Both development and training must be designed in accordance with established career ladders which specify requirements at each level of competency. It is a management responsibility to nominate DIA employees to be considered for long-term career development or training opportunities. In making such nominations, supervisors must make the benefit to DIA their primary consideration. Self-application procedures may be used to supplement management nomination. Equally, an employee may decline selection, which normally rules him/her out from future consideration. Long-term development and training opportunities will generally be limited to employees who have at least 2 years of continuous, full-time employment in DIA, and who are assigned to a permanent DIA billet. Training for the sole purpose of obtaining an academic degree is prohibited; an employee may, however, earn a degree if it is an incidental by-product of needed training. The Career Programs Selection Board (CPSB) A Career Programs Selection board (CPSB) manages all long-term civilian career development and training opportunities. The Director, DIA retains final authority for selections. After the Director, DIA has acted on the CPSB nominations, selectees will be notified promptly by the Executive Secretary. In some cases, the institution or organization providing the development opportunity retains the right of screening candidates proposed by DIA. The Executive Secretary is responsible for all submissions and related communications for such programs. While on developmental assignment, the trainee remains assigned to his/her permanent billet, but attendance and leave matters will be coordinated by the gaining organization with the trainee's permanent supervisor. The permanent supervisor will also forward routine personnel actions (e.g., within grade or cost-of-living increases) to the gaining organization, and will insure appropriate coordination/completion. A representative from RBR will process any personnel actions involved in the career program's implementation, prepare memoranda of understanding for rotational assignments, manage the billet control, and coordinate assignments external to DIA with OSD. OFFICIAL GUIDANCE: DIAR 22-25, Career Programs Selection Board 4-6 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 7 (71 '0 f+ Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 5: MANAGING EMPLOYEE PERFORMANCE Ah) CONDUCT OVERVIEW Managing employee performance and conduct involves establishing performance standards, monitoring and evaluating employee perfor- mance, motivating individuals and work groups, and providing rewards when appropriate and sanctions when necessary. The accomplishment of these tasks requires managerial and interper- sonal skills, awareness of DIA's needs, and knowledge of legal, regulatory and procedural requirements. CHAPTER 5 CONTENTS Chapter 5 contains 5 units, which deal with these activities: o Unit 1: Performance Appraisal - The DIA Performance Appraisal System - Performance Planning - Competencies, Performance Areas, and Standards - The Performance Appraisal Process Requests for Reconsideration of Ratings - Communicating With Employees ? Unit 2: Employee Awards - Employee Incentive Awards - Quality Step Increases and Sustained Superior - Performance Awards - Awards from Outside DIA - Certificates of Achievement and Letters of Commendation and Appreciation o Unit 3: Dealing with Performance Problems Counseling and Other Remedial Strategies - Reassignment, Demotion, and Removal ? Unit 4: Taking Disciplinary Actions Principles of Discipline - Supervisor's Disciplinary Responsibilities DIA Behavior Standards - Types of Disciplinary Actions - Effecting Adverse Actions o Unit 5: Employee Grievance and Appeal Procedures - Employee Grievance System - Appeals from Adverse Actions 5-1 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 5: MANAGING EMPLOYEE PERFORMANCE AND CONDUCT UNIT 1: PERFORMANCE APPRAISAL INTRODUCTION FINDING HELP Performance appraisal is sometimes regarded by supervisors as "personnel office red-tape." It is, on the contrary, a multi-purpose procedure which is absolutely fundamental to effective management. The appraisal of employee performance is a system designed to recognize and reward effective employees and to identify ineffective ones so that remedial measures can be taken. It is an integral part of a sound employee/supervisor relationship, which provides the necessary communication on work objectives and standards of performance, and which permits the development of plans for improving personal performance and productivity. (Because performance appraisal undergirds the employee career development system, another aspect of the subject is discussed in Chapter 4, Unit 2.) Systematic and accurate evaluations of employees: o Depend on performance standards linked to the work unit's mission and the employee's position description, o Enhance performance, career development, and professional growth of employees, and, o Provide the basis for preparing other personnel decisions regarding within-grade increases, reassignments, promotions, development, reduction - in -grade, and removal. Although performance ratings are documented annually, performance appraisal is actually a continuous process. The hallmark of effective performance appraisal is communication between the supervisor and the employee. IF YOU WANT TO KNOW ABOUT.... GO TO.... o The DIA Performance Appraisal System Page 5-4 o Competencies, performance areas, and standards Page 5-6 5-2 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 5: MANAGING EMPLOYEE PERFORMANCE AND CONDUCT UNIT 1: PERFORMANCE APPRAISAL FINDING HELP (Cont'd) IF YOU WANT TO KNOW ABOUT.... GO TO.... o The performance appraisal process Page 5-6 o Communicating with employees Page 5-10 5-3 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 5: MANAGING EMPLOYEE PERFORMANCE AND CONDUCT UNIT 1: PERFORMANCE APPRAISAL The DIA Performance Appraisal System It is DIA's policy to operate a performance appraisal system which: o provides for periodic appraisals of employee job performance, o encourages employee participation in establishing performance standards, o uses the results of appraisals as input for training, rewarding, reassigning, promoting, reducing in grade, retraining, and removing employees. The DIA performance appraisal system provides for appraising total performance by appraising competencies (i.e., Characteristics which lead to job success) and performance areas (i.e., groups of related or associated position elements), thereby introducing an important degree of flexibility and subjectivity while retaining job-relatedness. The essential features of the system are: o Establishment of performance standards which will, to the maximum extent feasible, permit the accurate evaluation of job performance on the basis of position-related criteria. o Communication to each employee at the beginning of the appraisal period of the standards, competencies, and performance areas of his/her position. o Evaluation and periodic review of each employee's performance during the appraisal period on the basis of such standards. o Recognition and reward of employees whose performance warrants it. o Assistance to employees in attaining at least Fully Successful performance levels. o Reassignment, reduction in grade, or removal of employees who fail to attain Fully Successful performance levels. Supervisors/managers who rate the performance of employees will: o in consultation with each employee, identify competencies, performance areas, and standards at the beginning of the rating period and coordinate, as appropriate, with higher level management. o revise performance plans in consultation with the employee, as necessary, during the rating period. 5-4 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 5: MANAGING EMPLOYEE PERFORMANCE AND CONDUCT UNIT I: PERFORMANCE APPRAISAL o prepare and maintain an accurate position description for each employee and certify the accuracy of the description annually. (See Chapter 2, Unit 2). ? keep cognizant of employee's performance and throughout the rating period inform employees of specific areas in which improvement is needed and how to make the improvement. o recommend awards and other appropriate incentives, for eligible employees whose work is significantly above performance requirements. o render a timely annual appraisal of each employee's performance. o coordinate appraisal and award recommendations with higher level management, as appropriate. o provide a copy of the final appraisal to the employee. o take or propose corrective or adverse action, as appropriate, when the performance of an employee is below established standards. Managers who are reviewing officials will: ? insure that rating officials under their supervision are familiar with the performance appraisal program. o insure that the performance expectations/requirements of each position are realistic, fair, and reasonable in relation to other positions in the reviewing official's organization, and that they reflect organizational priorities, goals and objectives. o review performance appraisals and award recommendations for thoroughness, objectivity, soundness, and documentation sufficiency; adjust ratings, as needed, and provide justification. o periodically evaluate subordinate supervisors, considering their effectiveness in meeting their performance evaluation responsibilities. o provide reconsideration of an appraisal if requested in writing. 5-5 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 5: MANAGING E4PLOYEE PERFORMANCE AND CONDUCT UNIT 1: PERFORMANCE APPRAISAL ANNUAL PERFORMANCE APPRAISAL PERIOD FOR DIA EMPLOYEES POSITION TYPE o Professional Intelligence o Professional Support o Managerial/Supervisory o Clerical/Administrative; Technicians, Wage System APPRAISAL PERIOD 1 July - 30 June 1 April - 31 March 1 October - 30 September 1 January - 31 December Appraisals must be submitted by the rating official no later than 5 workdays after the close of the rating period. Review, approval, and feedback to the employee must be completed within 20 workdays following the rating period. Appraisals are then forwarded to ERR. Competencies, Performance Areas, and Standards Job-based competencies, performance areas, and standards have been developed for the 5 DIA occupational groups: Professional Intelligence, Clerical, Support Professionals, Technicians and Wage System, and Managerial/ Supervisory. They were obtained systematically by gathering extensive data from samples of incumbents in all units, grades and types of position. The specific competencies, performance areas, and standards to be used in the rating for a given position and grade level are determined from lists in the appropriate resource manuals for the given occupational group. The Performance Appraisal Process Appraisal of employee performance is a continual process even though it normally culminates in a single formal annual rating. The employee's immediate supervisor is usually responsible for appraising performance. It is important for morale, personnel management, employee benefits and career development that employees receive accurate and timely performance appraisals. Managers at successive levels must assure the effective performance of subordinate managers in performance planning and appraisal duties. 5-6 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 5: MANAGING EMPLOYEE PERFORMANCE AND CONDUCT UNIT 1: PERFORMANCE APPRAISAL Appraisal of performance is closely integrated with performance planning. When progress or adjustments in the latter are conscientiously discussed during the year, there Should be no rating surprises at the end of the rating period. The planning and appraisal process consists of 6 major steps (See DIAM 22-58, DIA Performance Appraisal Process, Appendix I): o Selection of relevant competencies, performance areas, and standards o Initial interview between employee and supervisor to review these o Periodic review of performance and relevance of established competencies, performance areas, and standards o Interview to discuss annual appraisal of the employee's performance and the determined rating o Reviewing official's action o Feedback of final rating to the employee It is recommended that supervisors maintain a temporary file of each employee's performance records, which should include the performance plan and appraisal, coaching/counseling records, warnings, reprimands, and the like. Throughout the appraisal period, supervisors should keep notes on subordinates' perfor- mance to ensure significant events are not overlooked or forgotten. In particular, the notes should record events for which no formal written records are maintained, such as client comments and supervisor/employee discussions. For competencies and performance areas lacking tangible products, notes should include a record of key incidents which exemplify the employee's performance. (A supervisor's miscellaneous uncirculated notes if they are not used as a basis for the rating do not constitute a system of records under the Privacy Act, and are, therefore, ordinarily not available to the employee.) Employees will be evaluated based on a comparison of their performance with the standards established for each competency and performance area of their positions. The evaluation process will result in: o a rating of each designated competency and performance area identified in the planning phase, and o an overall rating derived from a composite of the summary competency and individual performance area ratings. Each competency and performance area will have established performance standards at the Outstanding, Fully Successful, and Unsatisfactory performance levels. A supervisor must compare the employee's performance with the standards and determine which performance level most accurately represents the 5-7 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 5: MANAGING EMPLOYEE PERFORMANCE AND CONDUCT UNIT 1: PERFORMANCE APPRAISAL employee's performance. Two intermediate levels - Exceeds Fully Successful and Minimally Satisfactory - may be selected by interpolation (e.g., if an employee's performance exceeds the Fully Successful standard, but falls short of the Outstanding standard, the Exceeds Fully Successfully level should be assigned.) A numeric rating of from 5 to 1 (Outstanding = 5, Unsatisfactory = 1) is entered on DIA Form 124, Sections C and D, Part 2a, for each competency and performance area. A Summary Adjective Rating of Competencies is calculated by dividing the sum of the ratings for all the competencies by the number of competencies. This average rating is translated into an adjective rating as follows: Average Rating 4.5 and above 3.5 - 4.4 2.5 - 3.4 1.5 - 2.4 1.4 and below Summary Adjective Rating Outstanding Exceeds Fully Successful Fully Successful Minimally Satisfactory Unsatisfactory The Summary Rating of Competencies has the weight of a single performance area. An Overall Adjective Performance Rating is determined by a composite of the Summary Adjective Rating of Competencies and the individual performance area ratings. If the Summary Rating of Competencies is less than Fully Successful, then no overall rating above Minimally Satisfactory can be assigned. Equally, if any performance area is rated less than Fully Successful, then no overall rating of Outstanding can be given. The overall rating is entered on DIA Form 124, Section B, Part 1(a). ASSIGNING OVERALL RATINGS BELOW FULLY SUCCESSFUL STEP DESCRIPTION Warning Letter o At least 90 days before a rating of Minimally Satisfactory or Unsatisfactory is assigned, the supervisor must give the employee a warning letter informing the employee specifically: 5-8 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 5: MANAGING EMPLOYEE PERFORMANCE AND CONDUCT UNIT I: PERFORMANCE APPRAISAL ASSIGNING OVERALL RATINGS BELOW FULLY SUCCESSFUL (Cont'd) STEP DESCRIPTION Warning Letter - how performance fails to meet the require- (Cont'd) ments of the position - how performance may be improved - what efforts will be made to assist and/or train the employee in improving performance - that he/she has 90 days to bring about the improvement - that an overall rating of Minimally Satisfactory or Unsatisfactory will be rendered if performance does not improve to meet requirements - that if the necessary improvement is made a Fully Successful rating will be given and the warning letter will not be retained in the employee's official personnel folder o Before issuance, the supervisor will consult and coordinate with a higher level supervisor and the Directorate for Human Resources (KHR). The original letter will be given to the employee, a copy retained by the supervisor, and a copy forwarded to RHR to be filed in the official personnel folder. Assistance o The supervisor must give the employee planned assistance to improve his/her performance. If within 90 days the employee's performance: - improves sufficiently to warrant a Fully Successful rating, the supervisor will complete the appraisal form with a Fully Successfully rating. On receipt of the DIA Form 124 by RHR, the warning notice will be destroyed 5-9 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 5: MANAGING EMPLOYEE PERFORMANCE AND CONDUCT UNIT 1: PERFORMANCE APPRAISAL ASSIGNING OVERALL RATINGS BELOW FULLY SUCCESSFUL (Cont'd) STEP DESCRIPTION Assistance (Cont'd) - does not improve sufficiently, the supervisor, after consulting with the appropriate higher level supervisor and coordinating with RHR, will deliver to the employee the written notice of Minimally Satisfactory or Unsatisfactory rating. This will be followed by appropriate management action (See Unit 3 below). Communicating with Employees The essenceof the performance planning/performance appraisal process is communication between employees and supervisors. It begins with communicating expectations to the employee by the identification of competencies, performance areas, and standards at the beginning of the appraisal period by monitoring and feeding back the employee's success in meeting standards. Any change in the ground rules needs to be conveyed promptly and reflected in the performance plan. Coaching is an aspect of communication which demands a high level of patience and energy on the part of the supervisor. Its objective is to improve subordinates' job effectiveness and efficiency, and it occurs daily not sporadically. The related skill of providing positive and negative feedback in a timely manner is a critical aspect of the performance appraisal process. Effective feedback results in improved performance or in sustained good performance on the part of the person receiving it. Feedback expressed in terms of concrete behaviors is more likely to be understood and acted on by the employee (e.g., "You have failed to meet critical deadlines three times in the last month," NOT "You're not reliable."). The supervisor must be able to specify clearly where development is needed and to make sound development suggestions to the employee. Finally, for employees who are performing very effectively, there is no better reinforcement than the supervisor's telling the employee face-to-face that his/her performance is exceptional. OFFICIAL GUIDANCE: DIAM 22-58, DIA Performance Appraisal System 5-10 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 5: MANAGING EMPLOYEE PERFORMANCE AND CONDUCT UNIT 2: EMPLOYEE AWARDS INTRODUCTION FINDING HELP Public recognition rewards superior ideas and outstanding group and individual performance. Recognition also enhances the morale and motivation of other employees by encouraging them to emulate the superior performance. The DIA employee incentive awards program provides honorary and cash awards that recognize creativity and productivity; it also includes provisions for nominating DIA employees for awards conferred from outside DIA and for rewarding employee suggestions that contribute to the efficiency and economy of DIA operations and the work of the Federal Government. As a supervisor, you need to be aware of the importance of informal recognition that you can provide. You also need to be familiar with the procedures for taking advantage of DIA's formal awards program. It is your responsibility to ensure that all employees have an equal opportunity to earn awards and to encourage those under your supervision to submit suggestions. IF YOU WANT TO KNOW ABOUT.... GO TO.... o Employee incentive awards Page 5-12 o Quality Step Increases (QSI) and Sustained Superior Performance Awards (SSP) Page 5-13 o Awards from outside DoD Page 5-15 o Certificates of Achievement and Letters of Commendation and Appreciation Page 5-15 5-11 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 5: MANAGING EMPLOYEE PERFORMANCE AND CONDUCT UNIT 2: EMPLOYEE AWARDS Employee Incentive Awards It is the policy of DIA to encourage the fullest participation of DIA employees in improving government operations, and to recognize and reward personnel at all levels, individually or in groups, for: o contributions to efficiency, economy, and other improvements in Government operations that are above those normally expected, and o special achievements in the public interest in connection with, or related to, their official employment. Managers/supervisors are responsible for: o identifying program and operational areas where superior results may warrant recognition o identifying individuals or groups of employees whose contributions, acts, services, or superior accomplishments merit commendation, and o submitting recommendations for awards. A record of all monetary awards and letters of commendation granted a civilian employee will be filed in his/her personnel folder. MOST COMMON AWARDS IN DIA TYPE OF AWARD DESCRIPTION APPROVING OFFICIAL o Special o A one-time lump sum cash amount o Depends on amount of Act or granted to individuals or groups award (See DIM'! 22-16 Service for accomplishments of tangible for approving Awards or intangible benefit within or authority). (SAS) outside assigned job responsibi- lities. When within job respon- sibilities, the contribution must be substantially superior to normal performance require- ments. (See DIAR 22-16 for benefits calculation.) 5-12 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 5: MANAGING EMPLOYEE PERFORMANCE AND CONDUCT UNIT 2: EMPLOYEE AWARDS INTRODUCTION FINDING HELP Public recognition rewards superior ideas and outstanding group and individual performance. Recognition also enhances the morale and motivation of other employees by encouraging them to emulate the superior performance. The DIA employee incentive awards program provides honorary and cash awards that recognize creativity and productivity; it also includes provisions for nominating DIA employees for awards conferred from outside DIA and for rewarding employee suggestions that contribute to the efficiency and economy of DIA operations and the work of the Federal Government. As a supervisor, you need to be aware of the importance of informal recognition that you can provide. You also need to be familiar with the procedures for taking advantage of DIA's formal awards program. It is your responsibility to ensure that all employees have an equal opportunity to earn awards and to encourage those under your supervision to submit suggestions. IF YOU WANT TO KNOW ABOUT.... GO TO.... o Employee incentive awards Page 5-12 o Quality Step Increases (QSI) and Sustained Superior Performance Awards (SSP) Page 5-13 o Awards from outside DoD Page 5-15 o Certificates of Achievement and Letters of Commendation and Appreciation Page 5-15 5-11 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 5: MANAGING EMPLOYEE PERFORMANCE AND CDNDUCT UNIT 2: EMPLOYEE AWARDS Employee Incentive Awards It is the policy of DIA to encourage the fullest participation of DIA employees in improving government operations, and to recognize and reward personnel at all levels, individually or in groups, for: o contributions to efficiency, economy, and other improvements in Government operations that are above those normally expected, and o special achievements in the public interest in connection with, or related to, their official employment. Managers/supervisors are responsible for: o identifying program and operational areas where superior results may warrant recognition o identifying individuals or groups of employees whose contributions, acts, services, or superior accomplishments merit commendation, and o submitting recommendations for awards. A record of all monetary awards and letters of commendation granted a civilian employee will be filed in his/her personnel folder. MOST COMMON AWARDS IN DIA TYPE OF AWARD DESCRIPTION APPROVING OFFICIAL o Special o A one-time lump sum cash amount o Depends on amount of Act or granted to individuals or groups award (See DIAM 22-16 Service for accomplishments of tangible for approving Awards or intangible benefit within or authority). (SAS) outside assigned job responsibi- lities. When within job respon- sibilities, the contribution must be substantially superior to normal performance require- ments. (See DIAR 22-16 for benefits calculation.) 5-12 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 5: MANAGING EMPLOYEE PERFORMANCE AND CONDUCT UNIT 2: EMPLOYEE AWARDS TYPE OF AWARD DESCRIPTION APPROVING OFFICIAL - Director's - Gold medal, certificate and - Director, DIA Award citation. The highest award for Ex- the Director may bestow on ceptional DIA civilians. Normally, not Civilian more than 6 will be granted Service annually on a very selective basis for exceptional service and achievements of paramount significance to DIA, DoD and/ or the Federal Government. Nominations solicited annually. - DIA Award - Gold medal, certificate, and - Director, DIA for Men- citation for contributions of torious the highest scope, exception- Civilian ally meritorious, and worthy Service of special acclaim. Normally, not more than 8 will be granted in any year. Nomination procedure same as for Director's Award for Exceptional Civilian Service. Quality Step Increases (QSI) and Sustained Superior Performance Awards (SSP) For performance that is far above what is normally expected, there are two forms of monetary awards which have substantially the same criteria: o The Quality Step Increase (QSI) is an increase in a General Schedule employee's basic pay rate to the next higher rate of his/her grade, and is used to recognize sustained high quality performance which is expected to continue. 5-13 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0_ Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 5: MANAGING EMPLOYEE PERFORMANCE AND CONDUCT UNIT 2: EMPLOYEE AWARDS The Sustained Superior Performance Award (SSP) is a lump-sum one-time cash award used to recognize superior performance sustained by an employee for a minimum 12-month period at the same grade level. Since, once a QSI is awarded, the benefit continues from year to year, use of the QSI should be limited to cases in which it can reliably be predicted that the employee will continue to make an exceptional contribution to the work of DIA. Thus the SSP, but not the QSI, can be used to reward performance of an employee temporarily detailed to a position or performance in a peak workload situation not expected to continue. Equally, the SSP can be used when an employee is in the top step of his/her grade. No more than one monetary award for high-quality performance (QSI or SSP) can be granted within a 24-month period from the closing date of the period of performance upon which the last previous cash award was based. Quality Step Increases should be used by managers for GS employees at all levels as an incentive to stimulate sustained high-quality performance and as an award where special salary recognition is warranted. QSI's are in addition to regular step increases and are not considered to be equivalent increases in compensation. This means that an employee who receives a QSI does not start a new waiting period to meet the time requirements for the next regularly scheduled step increase. Care must be exercised to assure that quality increases are not repeatedly awarded to the same employee as a matter of routine. QSI's may be awarded for overall high quality performance maintained for a minimum of 12 months at the same grade level. Supervisors will recommend QSI's and SSP's on DIA Form 124, concretely demonstrating that performance sustained over, 12-months has exceeded normal requirements in the important elements of the position. Information previously documented on DIA Form 309 (Supervisor's Record of Employee) should be useful in preparing evidence of high-quality performance. The supervisor's recommendation of an employee for a QSI certifies that based on past experience, he/she believes that the employee's level of performance is likely to continue. A promotion is considered one of the highest forms of recognition. An employee who has been thus recognized for a given period of high-quality performance cannot not be considered for a QSI. The recipient of a QSI may also be granted an honorary award or a one-time cash award under the provision for a Suggestion Award or a Special Achievement Award for a special act or service If the period of high quality performance also resulted in innovations, substantial savings, inventions, or special accomplishments of a truly exceptional nature. 5-14 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 5: MANAGING EMPLOYE:E PERFORMANCE AND CONDUCT UNIT 2: EMPLOYEE AWARDS Awards from Outside DoD Many awards are offered by organizations outside DIA for which DIA employees may be nominated. Normally, these awards are made on a very selective basis, and only individuals who have made outstanding contributions should be nominated. Nominations will be solicited from supervisors upon receipt of announcements from the award sponsors. Certificates of Achievement and Letters of Commendation and Appreciation Certificates of Achievement and Letters of Commendation may be used to recognize achievements of performance which would not normally meet the criteria for higher awards or where other awards are not appropriate. They can be used to recognize significant performance achievements of shorter duration than required for most other awards, or substituted for higher level awards when considered appropriate. Letters of Appreciation are used to express thanks to employees. TYPE OF AWARD DESCRIPTION Certificate of o Based on one or more of the following Achievement achievements that: - Demonstrate commendable resourcefulness and initiative in devising and improving work methods and procedures resulting in savings of manpower, time, space, or materials. - Favorably affect employee morale resulting in distinctly improved work performance and esprit de corps. - Meet DIA mission requirements or special workloads, involving unexpected difficulties and operational demands through personal diligence and initiative. - Provide outstanding leadership for the administration and management of projects or programs and their successful completion, or in the redirection of objectives and efforts to meet unique or emergency situations. 5-15 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 5: MANAGING EMPLOYEE PERFORMANCE AND CONDUCT UNIT 2: EMPLOYEE AWARDS TYPE OF AWARD DESCRIPTION Certificate of Achievement (Cont'd) o o The contributions should cover about 90 days or more unless the significance of the achievement itself is the sole basis. Will not be granted: - at the time of retirement or separation as a token of appreciation, unless all other criteria are met - when another award has been granted on the same justification. Letters of Commendation o See DIAM 22-16. Letters of Appreciation o Suitable When services or contributions are better than would have been expected, or when services or contributions were provided by employees from other offices or organizations. - Also appropriate at the time of retirement, separation, or transfer when performance resulted in a job better than that normally expected. - All DIA officials may sign letters of appreciation. - Do not become part of the employee's official personnel folder. OFFICIAL GUIDANCE: DIAM 22-16, Civilian Awards Program 5-16 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 5: MANAGING EMPLOYEE PERFORMANCE AND CONDUCT UNIT 3: DEALING WITH PERFORMANCE PROBLEMS INTRODUCTION FINDING IMP As a supervisor, it is your responsibility to let employees know in specific terms when and how their performance does not meet the fully successful standards, and to develop courses of action that may enable the employees to improve their performance. Although this process of feedback and guidance culminates in the annual formal appraisal, it should be ongoing throughout the year. Wnen performance deficiencies and their causes are identi- fied, a variety of remedial actions are available. If, then, performance does not improve to fully successful levels, other personnel actions may be required. You should contact the Office of Civilian Personnel at the first sign of a real problem, so that the best course of action may be initiated. They will help you counsel the employee and show you how to document the counseling. They will also help make sure you are in compliance with law and regulations in all actions you take. IF YOU WANT TO KNOW ABOUT.... GO TO?. o Counseling, coaching, and other remedial strategies o Reassignment, demotion, and removal Page 5-18 Page 5-18 5-17 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 5: MANAGING EMPLOYEE PERFORMANCE AND CONDUCT UNIT 3: DEALING WITH PERFORMANCE PROBLEMS Counseling, Coaching, and Other Remedial Strategies At any time a supervisor perceives that an employee's performance is falling short, he/she should prepare to counsel or coach the employee. The counseling should be positive, constructive, and designed to: o let the employee know specifically in what respect performance is deficient, and o develop a course of action that may enable the employee to improve performance. Employees should be encouraged to advance reasons for their performance problems and to participate in determining a remedial course of action. Coaching requires a large amount of patience and energy as well as close attention to individual employee needs. It occurs daily rather than occasionally. A good coach will recognize individual differences and must have a sincere interest in helping an employee to improve. In a performance feedback session, the supervisor must first establish and maintain rapport with the employee and clearly state the purpose of the interview. During the interview the supervisor should: o give clear, understandable feedback in terms of actual behavior o establish goals and deadlines to motivate the subordinate o provide positive feedback for instances of good performance o make specific developmental suggestions to the subordinate o display interest in the employee's professional growth o make appropriate commitments and set realistic goals to resolve any conflict with the employee o coach the employee toward any conflict resolution needed with others o maintain a composed and professional attitude throughout the session, even if the subordinate becomes angry. Reassignment, Demotion and Removal If the employee's performance does not improve to the required level during the period allowed for improvement (or if he/she does improve, but returns to the same weak performance on the same performance element), the superior should consider arranging a reassignment, or proposing demotion or removal. 5-18 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 5: MANAGING. EMPLOYEE PERFORMANCE AND CONDUCT UNIT 3: DEALING WITH PERFORMANCE PROBLEMS An employee with a permanent, conditional, career, or career conditional appointment will be given a 30-day advance notice of the reasons for reassignment to a lower grade, the right to reply to such notice, and a notice of final decision after consideration of the reply. If no reassignment or demotion is possible, it may be necessary to initiate removal action to separate the employee from the Federal service. A removal (or any other adverse action) may not be based solely on the fact that the employee has received an unsatisfactory performance rating. The adverse action in such a case must be based on specifically described deficiencies and reasons which warrant the conclusion that the adverse action is for just cause. By the same token, an employee with a current official performance of minimally successful or better may be removed for inefficiency. In this case, the adverse action should be based only on the period of time since the end of the period on which the official performance rating was based. The 30-day advance notice of reasons for separating an employee for inefficiency will include specific details on: o the standard of performance required in area(s) of deficiencies o how the standard of performance has not been met o the efforts made to assist the employee to meet the standard of performance. The employee is also entitled to reply to the notice and to receive a notice of final decision after consideration of his/her reply. OFFICIAL GUIDANCE: DIAR 22-7, Adverse Actions DIAM 22-58, DIA Performance Appraisal System 5-19 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 5: MANAGING EMPLOYEE PERFORMANCE AND CONDUCT UNIT 4: TAKING DISCIPLINARY ACTION INTRODUCTION FINDING HELP In addition to actions taken for reasons of unacceptable performance, disciplinary actions are taken to correct deficiencies of conduct. While sometimes deficiencies of conduct may be difficult to distinguish from performance difficulties, particularly where attitude and behavior affect performance, it is important to differentiate between the types of deficiencies because the procedures required to remedy conduct problems differ in some respects from those used for performance problems. Misconduct includes violation of DIA regulations (e.g., abuse of leave, falsification of travel vouchers), violation of DIA conduct standards (e.g., conflict of interest and financial disclosure requirements), and violation of general conduct standards (e.g., insubordina- tion). DIA will not interfere in the private lives of its employees but expects employees, on and off duty, to behave so as not to reflect unfavorably on the agency. It requires employees to be honest, reliable, trustworthy, of good character and reputation, and unquestionably loyal to the Government and DIA. As a supervisor, you need to know how to identify and minimize misconduct by those under your supervision. If misconduct occurs, you need to know how to use the available range of disciplinary actions. IF YOU WANT TO KNOW ABOUT.... CO TO.... o Principles of discipline Page 5-21 o Supervisor's disciplinary responsibilities Page 5-21 o DIA behavior standards Page 5-22 o Types of disciplinary actions Page 5-27 o Effecting adverse actions Page 5-31 5-20 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 5: MANAGING EMPLOYEE PERFORMANCE AND CONDUCT UNIT 4: TAKING DISCIPLINARY ACTION Principles of Discipline Discipline involves relationships between supervisors, individual employees and groups of employees, and relationships of each individual employee to his/her associates and supervisor and to the organization. Discipline must be self-motivated, not imposed from outside. Employees will be fully informed of the conditions of their employment and of applicable laws, rules, regulations and DIA policy relating to conduct. Employees who are in doubt about specific standards of conduct will consult their supervisors, who in turn will consult RHR as necessary. Employees should be familiar with the Code of Ethics for Government Service. DIA places primary emphasis on prevention of situations requiring disciplinary actions through effective employee-management relations. When disciplinary actions cannot be avoided, appropriate action will be taken promptly, impartially, and constructively. Employees involved will be fully informed of the reasons for the action against them. The objective of disciplinary action is correction and rehabilitation, not punishment. Supervisors' Disciplinary Responsibilities Orientation sessions and formal or informal talks by supervisors will be used periodically to draw employees' attention to their responsibilities and obligations. Information on conduct is not to be presented in a threatening manner. Instead, every effort will be made to stress the advantages of adhering to the rules, regulations and standards, and to promote cooperative discipline. Emphasize that the purpose of conduct requirements is the same as the purpose of laws generally - to protect society against an irresponsible minority, to protect the individual against arbitrary action, and to permit the organization to function. The state of discipline is an indicator of the quality of supervision exercised. A supervisor achieves good discipline through instruction, good example, and practice which influence employees to abide by rules, regulations, and procedures, and aid them in controlling their emotions, and developing correct habits of behavior. Good discipline is stimulated by supervisors in giving employees the opportunity to express their views on matters affecting them, considering these views, and recognizing individual dignity and the need for a sense of security. It is enhanced further by appropriate recognition of employees' contributions, and by giving employees a sense of accomplishment, pride in the organization, and confidence in the personal integrity, consideration, and understanding of supervisors. And it is fostered and sustained by firm and decisive leadership and consistently fair and equal treatment of all employees. 5-21 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 5: MANAGING EMPLOYEE PERFORMANCE AND CONDUCT UNIT 4: TAKING DISCIPLINARY ACTION The supervisor will: o Maintain an office/shop atmosphere conducive to good employee-management relations and efficient work production. o Inform employees of rules, regulations, and standards of conduct. o Take all possible steps to prevent situations which might lead to having to take disciplinary actions. o Gather and analyze all of the facts and carefully consider circumstances and principles before initiating disciplinary action. o Constructively admonish employees individually and in private whenever necessary. o When essential, recommend more severe disciplinary action to the appropriate operating officials. RHR will provide advice and assistance to supervisors, operating officials, and employees on disciplinary matters. DIA Behavior Standards DIA has established standards of conduct in a variety of areas. AREA OF CONDUCT BEHAVIOR STANDARD Safeguarding o Official DIA records and business will not be Information disclosed to anyone, or made the subject of conversation in or out of the office, except so far as is necessary to the proper discharge of official duties, and then only to authorized persons. Employees are subject to the penalties of laws and Executive Orders relating to safeguarding military information. o Speeches and articles, in official or private capacity, are subject to security regulations and any applicable requirements for clearance by security officials. 5-22 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 5: MANAGING EMPLOYEE PERFORMANCE AND CONDUCT UNIT 4: TAKING DISCIPLINARY ACTION AREA OF CONDUCT BEHAVIOR STANDARD Complaints, Grievances, and Appeals o While DIA desires that employees seek to resolve problems or grievances locally, the right of employees, individually or collectively, to petition Congress, or any Member thereof, or to furnish information to either House of Congress, or to any committee or Member thereof, shall not be denied or interfered with. o However, DIA materials, equipment, or time will not be used by employees in connection with petitions and representations to Congress. The requirement for safeguarding information applies to such petitions, representations, or appearances. Private o Employees may engage in private employment, with Employment or without compensation, and acquire private in- and Interests terests in businesses, provided such employment or interests will not: - interfere with efficient performance of their DIA duties - conflict with, or give rise to suspicion of conflict with, the interests of the United States or DIA, or - bring discredit upon or cause criticism of DIA. o An employee engaged in or contemplating employment outside DIA during off-duty hours must report such employment. 5-23 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 5: MANAGING EMPLOYEE PERFORMANCE AND CONDUCT UNIT 4: TAKING DISCIPLINARY ACTION AREA OF CONDUCT BEHAVIOR STANDARD Political Activities o o An employee may hold State, territorial, or local office if it does not conflict with his/her duties, and is not in conflict with law, Executive Order, or with regulations prescribed by OPM. Caution must be exercised to avoid any Dartisan political activity which is prohibited by law. Where doubt exists as to the propriety of holding a given office, the employee will secure advice through RHR. Employees who hold commissions as notaries public are prohibited from charging fees for performing any notarial act for an officer clerk or employee of the government in his/her official capacity or for any other person during the hours of such notary's service to the Government, including lunch periods. Violation is grounds for removal. Teaching Positions o o Employees are prohibited from using privileged government information in preparing other persons for examinations of OPM or the Board of Examiners of the Foreign Service. Employees will inform RHR whenever they accept outside teaching positions or engage in teaching activities. Determination will be made as to whether the activity is permitted by law, and if not prohibited, a notation to that effect will be placed in the employee's Official Personnel Folder. Gifts o Employees will not solicit contributions nor make donations for a gift or present to another employee or official for the purpose of obtaining any form of preferential treatment or consideration. 5-24 Declassified and Approved For Release 2013/03/18 : CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 5: MANAGING EMPLOYEE PERFORMANCE AND CONDUCT UNIT 4: TAKING DISCIPLINARY ACTION AREA OF CONDUCT BEHAVIOR STANDARD Gifts (Cont'd) o o Employees or officials will not accept or agree to accept directly or indirectly any money, contract, or other thing of value for the purpose of having their official decisions or actions influenced thereby, or for giving, procuring, or aiding to procure a Government contract for any person. Supervisors will not require any service personal to the supervisor and not connected with official duties, from any employee. Canvassing, Soliciting and Peddling o Canvassing, soliciting, and peddling are prohibited within DIA. Employees will not be permitted to engage in these practices, and other persons desiring to do so will not be admitted to any area. Exceptions may be permitted for activities of a broad social nature, or which are beneficial to employees and which have been specifically authorized by the Director. Unauthorized Absence o Employees are required to obtain approval of absence from duty (See Chapter 6, Unit 2). Any absence which is not approved will be charged as absence without leave and should be followed by appropriate disciplinary action. Indebtedness o Employees will pay just financial obligations in a timely manner, especially those imposed by law such as taxes. Special attention will be given in resolving complaints alleging indebtedness of employees to Federal, State or local governments. Employees will be interviewed about such indebted- ness and there will be follow-up to insure fulfillment of payment agreements. Collection of Federal taxes by levy from the salary of a Federal employee is authorized by law. 5-25 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 5: MANAGING EMPLOYEE PERFORMANCE AND CONDUCT UNIT 4: TAKING DISCIPLINARY ACTION AREA OF CONDUCT BEHAVIOR STANDARD Indebtedness o Creditors and collectors will be denied access to (Cont'd) employees during working hours for the purpose of presenting or collecting claims. Operating officials and supervisors who receive debt complaints by telephone will inform the creditor to submit the complaint by letter to RHR. Upon receipt of such a debt complaint RHR will initiate appropriate action to resolve the matter. It will assure prompt, courteous replies to indebtedness complaints. Creditors have the sole responsibility for extending credit. Therefore, RHR will ascertain that creditors have made a reasonable effort to collect the delinquent account before taking other action. o The receipt of a letter from a creditor alleging employee indebtedness is not to be construed as an offense for which disciplinary action may be taken. The offense is the failure without just cause to discharge a debt acknowledged to be valid. Where an employee maintains with reasonable substantiation that a debt is not valid, disciplinary action is appropriate only after failure to comply with a court judgment. Engaging in o Any civilian employee convicted in a court of Riots and Civil Disorders competent jurisdiction of inciting, promoting, or carrying on a riot (or any group activity resulting in material damage to property, or injury to persons which is found to be in violation of laws designed to protect persons or property in the community concerned) will be removed from his/her position under adverse action procedures. Prior to initiating such action, management officials must coordinate with RHR. 5-26 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 5: MANAGING EMPLOYEE PERFORMANCE AND CONDUCT UNIT 4: TAKING DISCIPLINARY ACTION Tvves of Disciplinary Actions In selecting a disciplinary action in a particular case, the supervisor should normally choose the least severe action required by law or regulation which will be likely to remedy the employee's unacceptable conduct. Below are listed types of disciplinary actions, in order of severity, which are available to supervisors in carrying out their responsibilities. Supervisors must contact RHR before proceeding with any disciplinary action. TYPE OF ACTION DESCRIPTION Oral o A discussion between a supervisor and an employee Admonishment on the subject of the employee's conduct or his/ her failure to observe a rule, regulation or administrative action of a lesser nature. o When the need for an admonishment arises, the supervisor will: - gather and carefully review all facts/findings concerning the infraction - advise the employee of the facts/findings - provide the employee an opportunity to . express his/her views and explain the circumstances orally and/or in writing within 7 calendar days if the employee feels the action is unwarranted - weigh carefully the facts and the employee's explanation, and - if convinced that an admonishment is still in order, so advise the employee, including ways in which he/she can improve. o Admonishments are to be noted on an attachment to the supervisor's Record of Employees, DIA Form 309, but will not be made part of the employee's official personnel folder. 5-27 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 5: MANAGING EMPLOYEE PERFORMANCE AND CONDUCT UNIT 4: TAKING DISCIPLINARY ACTION TYPE OF ACTION DESCRIPTION Oral Admonishment (Cont'd) o If at any time after an admonishment, the supervisor considers that the employee's conduct problems have cleared up, the employee will be so advised and the notation on the DIA Form 309 amended or expunged. Letter of Instruction o o o A written communication with an employee on the subject of the employee's conduct as in the oral admonishment. The letter of instruction may be used instead of the oral admonishment or to confirm it. Letters of Instruction should place particular emphasis on specific steps the employee can take to improve the employee's behavior. All actions described under Oral Admonishment apply to Letters of Instruction, except that the employee does not have an opportunity to respond. Official Reprimand o o A formal letter to an employee on the subject of significant misconduct, or repeated infractions of a lesser nature. Official Reprimands are temporary records that are filed in the official personnel folder. (For purposes of subsequent disciplinary action, an official reprimand is equated in severity with suspension.) An official reprimand is recommended by the immediate supervisor to the appropriate operating official, who will throughly investigate the matter. If justified, the letter of official reprimand will be prepared by the operating official. It will include a full exposition of the misconduct and notice that the employee may reply in writing and/or in person if he/she feels the reprimand is unwarranted. The employee will also be informed that unless the penalty is reduced, the reprimand will remain in the 5-28 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 5: MANAGING EMPLOYEE PERFORMANCE AND CONDUCT UNIT 4: TAKING DISCIPLINARY ACTION TYPE OF ACTION DESCRIPTION Official Reprimand (Cont'd) employee's official personnel folder for up to 3 years along with the employee's reply. After reviewing the employee's reply, the operating official may withdraw or sustain the reprimand. The supervisor will make appropriate notations on the DIA Form 309. Suspension o Temporary enforced absence from duty in a non-pay status, which may be imposed for significant misconduct or repeated infractions of a lesser nature. Among factors which may have a bearing on whether to invoke this severe penalty are the: - number of previous repetitions of the offense - seriousness of the offense - overall or long-range effect of the penalty as well as its immediate effect - effect of the penalty on the employee and on other employees - effect on handling the workload - penalties imposed for comparable offenses DIA-wide - penalty requirements of law or regulation. o Adverse action procedures must be followed. 5-29 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 5: MANAGING EMPLOYEE PERFORMANCE AND CONDUCT UNIT 4: TAKING DISCIPLINARY ACTION TYPE OF ACTION DESCRIPTION Removal o The most severe adverse action. The facts and circumstances must be analyzed carefully and must support the conclusion that the employee has clearly demonstrated his/her unwillingness or refusal to conform to the rules of conduct. Normally, a progression of disciplinary measures will have been applied in an effort to rehabili- tate the employee before it is decided to remove him/her. However, some violations are so flagrant or serious as to warrant removal even for a first offense. o Adverse action procedures must be followed. In choosing the most appropriate form of discipline to apply, a supervisor should bear these considerations in mind: o reasonableness. A disciplinary action demands the exercise of judgment so that an employee will not be penalized out of proportion to the character of the offense. A primary criterion should be the previous record of service and work history of the employee. o Degree. The least severe penalty which, in the judgment of the operating official, will accomplish the desired corrective action, will be taken. ? Repetition. The previous commission of related or unrelated offenses will have a bearing on the choice of action. o Mitigation. Any enticement or provocation, the grade and nature of the employee's position, the gravity of the offense and whether or not the disciplinary action accords with justice in the particular situation will be carefully considered. o Constructiveness. The extent to which the penalty will serve as an example to other employees, the opportunity for rehabilitation of the employee concerned and the possible effect on production will be taken into account. 5-30 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 5: MANAGING EMPLOYEE PERFORMANCE AND CONDUCT UNIT 4: TAKING DISCIPLINARY ACTION o Correctiveness. The aim of disciplinary action will be directed toward correcting and improving behavior rather than punishment. o Consistency. To assure equitable and uniform treatment for all employees, the principle of "like penalties for like offenses" will be followed. (The Civilian Personnel Office, whose records indicate the history and circumstances of infractions throughout DIA, will provide guidance.) Effecting Adverse Actions All adverse actions must adhere to certain procedural requirements. A number of court decisions have emphasized the importance of strict compliance by a Federal agency with its own regulations in taking such actions. An employee cannot waive his/her rights granted by law or regulation. Generally, the procedures require advance notice, right to reply, and notice of final decision. The applicability of a specific procedure depends on the personnel action being taken, the type of appointment held by the employee, the existence or completion of a trial period, and the employee's entitlement to veteran's preference. To avoid costly procedural errors, supervisors should seek the guidance of RHR when considering taking an adverse action. OFFICIAL GUIDANCE: DIAR 22-6, Conduct of Employees DIAR 22-7, Adverse Actions 5-31 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 5: MANAGING EMPLOYEE PERFORMANCE AND CONDUCT UNIT 5: EMPLOYEE GRIEVANCE AND APPEAL PROCEDURES INTRODUCTION FINDING HELP DIA employees' rights are provided for and protected by Federal statutes, OPM regulations, and DIA policies and procedures. Supervisory decisions may be subject to review, within and outside DIA, under mechanisms established by all these authorities. As supervisor, you need to understand the several procedures by which DIA employees can air complaints or contest person- nel actions, your role in each, and how that role differs in the various procedures. In every instance, assistance is available from RHR. On receiving a complaint, you should seek such assistance prior to taking any other action. IF YOU WANT TO KNOW ABOUT.... OD TO.... o Employee grievance procedures Page 5-33 o Appeals from adverse actions Page 5-33 5-32 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 5: MANAGING EMPLOYEE PERFORMANCE AND CONDUCT UNIT 5: EMPLOYEE GRIEVANCE AND APPEAL PROCEDURES Employee Grievance Procedures Supervisors/managers are responsible for: o ensuring that grievance procedures (DIAR 22-12) are available to employees o being aware of employee concerns and dissatisfaction o taking prompt action to resolve problems within the supervisor's control before they become grievances o accepting grievances and attempting to resolve them promptly and objectively o rejecting grievances at the earliest possible step when they do not meet established criteria o consulting with any parties to the grievance or anyone who might aid in its resolution o following thorough on grievances in accordance with the procedures and times outlined in DIAR 22-12 o putting required changes into effect when a grievance is upheld. Appeals from Adverse Actions An employee who wishes to seek reconsideration of a decision to take adverse action against him/her has certain rights of appeal, designed to insure that both employee and management points of view receive full and objective consideration. The only adverse actions covered by the appeal processes described below are: o discharge for cause o suspensions for more than 30 days o furlough without pay for 30 days or less, and o reduction in grade or pay. An employee has the right to be accompanied, represented and advised by a representative of his/her choice. An appeal may be submitted by the employee or the representative. Appellants, their representatives and witnesses will be free from restraint, interference, coercion, discrimination, or reprisal. They will be allowed a reasonable amount of official time, normally not to exceed 3 working days to prepare the appeal. Official time and/or annual leave needed in excess of this will be at the discretion of management. 5-33 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 5: MANAGING. EMPLOYEE PERFORMANCE AND CONDUCT UNIT 5: EMPLOYEE GRIEVANCE AND APPEAL PROCEDURES Sometimes an appellant will make a timely allegation in writing that an adverse action was based on discrimination because of race, age, creed, sex, color, religion, national origin, or handicapping condition. The employee must be informed by DIA of the right to proceed either under the above appeal procedure or under Equal Employment Opportunity appeal procedures and of the scope of review provided in each. The employee must elect which avenue to pursue. OFFICIAL GUIDANCE: DIAR 22-12, Employee Grievance System DIAR 22-21, Employee and Management Relations DIAR 22-7, Adverse Actions 5-34 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 6: HOURS OF. WORK, ATTENDANCE, AND LEAVE OVERVIEW As a supervisor, you have the major ongoing responsibility for the administration and management of staff time and duty status. In order to fulfill these responsibilities, you need to: o Understand the limitations that are set by law and DIA regulations on your authority to establish work schedules, control absences, and make assignments o Know about required forms and procedures, and o Recognize related responsibilities for qualitative management of these essentially quantitative areas of personnel management. CHAPTER 6 Chapter 6 contains two units, which present information on the CONTENTS following: o Unit 1: Hours of Work - Scheduling working hours Fair Labor Standards Act (FLSA) - Special duty - Hazardous weather/environment dismissals o Unit 2: Leave Administration - Leave policy and supervisory/managerial responsibilities - Attendance as an indication of deeper problems - Using various types of leave - Time and attendance certification 6-1 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 6: HOURS OF. WORK, ATTENDANCE, AND LEAVE UNIT 1: HOURS OF WORK INTRODUCTION FINDING HELP The basic workweek for U.S. civilian full-time employees of DIA is 40 hours, consisting of five 8-hour days, Monday through Friday from 0830 through 1700 with a 30-minute lunch period. There are, however, a variety of possible deviations from this schedule with which supervisors need to be familiar in order to deal with special situations such as emergency workloads. Some of these deviations, such as overtime, have compensation implications, and supervisors should be aware of possible alternative ways of dealing with unusual workloads. IF YOU WANT TO KNOW ABOUT.... GO TO.... o Scheduling working hours Page 6-3 o Fair Labor Standards Act (FLSA) Page 6-5 o Special duty Page 6-6 o Hazardous weather/environment Page 6-13 dismissals 6-2 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 6: HOURS OF WORK, ATTENDANCE, AND LEAVE UNIT 1: HOURS OF WORK Scheduling Working Hours The basic workweek for all U.S. civilian employees of DIA, apart from experts and consultants, is 40 hours, consisting of five 8-hour days, Monday through Friday, from 0830 to 1700 hours with a 30-minute lunch period. Minor deviations (i.e., beginning each 8-hour day within the period 0700 to 0930 and ending it between 1530 to 1800) are considered normal tours of duty. Any change in normal duty hours that affects 50 or more employees must be submitted to the Civilian Personnel Office at least 90 days in advance of the proposed effective date for approval. When conditions require, the weekly 40-hour tour of duty may be scheduled to include Saturday and Sunday or may be scheduled over fewer than 5 days or not more than 6 days beginning at 0001 on Sunday and extending through 2400 hours on Saturday. Reasons for an uncommon or irregular tour of duty together with a schedule for the tour will be submitted to the CPO for approval at least 5 calendar days prior to implementation. Such deviations will generally be authorized only where the service provided is required on a continuing around-the-clock basis or must be performed outside regular working hours. It is highly desirable for all changes in work schedules to be explained personally to employees concerned. Employees should be given an opportunity to discuss problems that may result with supervisors, who should consider the hardship and try to accommodate bona fide needs. SCHEDULING PRINCIPLES o Whenever possible, 2 consecutive days off will be provided in each workweek. As a minimum, one regular day off, preferably Sunday, will be provided. o Nonworking days should be staggered when it is necessary to provide 6- or 7-day coverage. o The tour for each full-time employee will cover a minimum of 40 hours. o So far as practicable, the daily tour of duty should be established in full hours. When fractional hours are required, the tour will be expressed in full hours and quarter-hour multiples. o The daily tour will be scheduled during the same hours each day (unless this will seriously disrupt operations or increase costs). o No breaks in working hours in excess of 1 hour should be scheduled. 6-3 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 6: HOURS OF WORK, ATTENDANCE, AND LEAVE UNIT 1: HOURS OF WORK SCHEDULING PRINCIPLES o When changes in duty tours are necessary, as much advance notice as possible will be given the employee. (Unless prevented by circumstances, tours will be scheduled in advance over periods of not less than one week.) o Frequent schedule changes and fluctuations between day and night work should be avoided. Employees should remain on the same shift for at least 2 weeks. o RHR may authorize a rescheduling of the regular workweek on the written recommendation by operating elements to allow employees to take courses in educational institutions, when the rearrangement does not appreciably interfere with the work to be accomplished. No premium pay or other personnel costs will be incurred solely because of the rescheduling. While the courses need not be directly related to DIA's work, they should help to equip the employee for more effective work in DIA. (Goverment- sponsored training is taken on official time and does not require tour of duty rescheduling.) o As far as possible, official travel should be scheduled during duty hours. LUNCH PERIODS o The authorized lunch period is 30 minutes. o Where one or two shifts are in operation, time for lunch will be scheduled apart from the tours of duty. o In functions operating with three 8-hour shifts and an overlap to permit a 30-minute lunch break per shift is impossible, a lunch break of 20 minutes of less may be counted as time worked, if workers spend the break near their work stations. If the work schedule does not include the lunch period or if more than 20 minutes is taken off, the time spent at lunch is not compensable. 6-4 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 6: HOURS OF WORK, ATTENDANCE, AND LEAVE UNIT 1: HOURS OF WORK LUNCH PERIODS (Cont'd) o Lunch periods during periods of overtime work are not counted as part of the tour and are not compensated. Fair Labor Standards Act (FLSA) When considering the authorization of overtime work, supervisors need to be cognizant of the coverage of the Fair Labor Standards Act, which governs hours of work and compensation for work performed during overtime for certain types of employees. Employees are classified as exempt or non-exempt depending on whether or not they are covered by FLSA. The two categories are treated somewhat differently in respect to overtime compensation. Generally, exempt employees include executive, supervisory, administrative and professional employees, plus locality rate foremen. Non-exempt employees include secretaries, clerical, and other non-supervisory employees. Exempt employees: o receive overtime compensation for hours in excess of 40 per week or 8 per day during the administrative work week (0001 hours on Sunday through 2400 hours on Saturday) o may be compensated for irregular or occasional overtime unless compensatory time in lieu of pay is authorized o are generally paid overtime at 150 percent of basic pay rate; however, - a non-wage board employee whose rate of basic compensation is at the maximum rate for GS-15 is not eligible for overtime pay or compensatory time - an exempt employee cannot be paid at a rate which causes the employee's aggregate pay rate for any pay period to exceed the maximum rate for GS-15, nor can he/she be given a rate of overtime pay which exceeds the overtime rate payable to an employee in GS-10, Step 1. o at the discretion of management may be granted paid overtime during a period in which annual leave is taken. 6-5 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 6: HOURS OF WORK, ATTENDANCE, AND LEAVE UNIT 1: HOURS OF WORK Non-exempt employees shall be compensated for every minute of regular overtime work. A quarter of an hour shall be the largest fraction of an hour used for crediting irregular or occasional overtime work. When irregular or occasional overtime work is performed in other than the full fraction, odd minutes shall be rounded up or down to the nearest full fraction of an hour used to credit overtime work. An employee's position description carries a notation as to whether he/she is exempt or non-exempt. Special Duty All DIA employees are subject to remaining available on a 24-hour basis for recall to duty to work regular and irregular overtime, and to work uncommon tours of duty when required. 1. Standby Duty An employee performs standby duty if he/she is officially ordered to remain at or within the confines of his/her duty station, not performing actual work but remaining in readiness to perform actual work should the need arise. An employee is entitled to overtime compensation or compensatory time off for standby duty when performed outside of his/her regular scheduled tour of duty. 2. On Call Duty On call duty consists of periodic on call assignments established by an operating element on a rotating basis. Such an assignment requires an employee to be on call for emergencies by being near a telephone where he/she can be contacted. On call duty is not a part of the administrative workweek and an employee is not entitled to receive overtime or compensatory time off for on call duty unless he/she is required to return to his/her place of employment. 3. Night Duty Night duty is regularly scheduled work (not overtime) performed between 1800 and 0600 hours. Such duty will be kept to a minimum, but circumstances sometimes make it necessary. General Schedule and Wage employees are treated differently in regard to payment of a night duty differential. 6-6 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 6: HOURS OF WORK, ATTENDANCE, AND LEAVE UNIT 1: HOURS OF WORK o For General Schedule employees, the night differential is 10 percent of the basic rate of compensation. This rate applies to the actual number of hours of night work during a tour of duty. To qualify for a night differential, the tour of duty must be scheduled at least one week in advance and must include night periods on at least 1 day of the two or more workweeks involved. o the night shift differential for Wage employees will be paid in accordance with the current approved locality wage schedule. When half or more of an employee's regularly scheduled shift falls between the hours of 1800 and 0600, he/she will be paid the night differential for the entire shift. When daylight saving time goes into effect during a scheduled shift, employees are considered on duty for the normal number of hours provided the lost hour is charged to leave. If not, pay will be allowed only for the actual hours worked. On the other hand, when standard time returns, shift employees will be paid for the actual hours worked. 4. Overtime Each hour of work in excess of 8 hours in a day or of 40 hours in an administrative work week that is officially ordered or approved, and performed by an employee is considered overtime work. Overtime will be authorized only to the extent necessary to accomplish essential workloads created by emergencies. When possible, assistance from other parts of DIA should be obtained during normal working hours to eliminate the need for overtime. Overtime scheduled in advance on stated days and recurring over a period of at least 2 administrative, work weeks is considered regular overtime. A workweek established to include regular overtime consists of the 40-hour basic workweek, plus the overtime. The period of required overtime must be identified by calendar days and by the number of hours per day. When establishing tours of duty including regular overtime, supervisors will observe the following principles: o A tour of duty including regular overtime is not to extend beyond 48 hours in an administrative workweek, except under extraordinary circumstances. 6-7 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 6: HOURS OF WORK, ATTENDANCE, AND LEAVE UNIT 1: HOURS OF WORK o Regular overtime will be requested for the shortest possible period and renewed as necessary. Overtime performed on an intermittent or occasional basis, even though scheduled in advance, is considered irreRular overtime. Whenever it is impracticable to prescribe a regular schedule of definite hours of duty for each workday of an administrative workweek, the 40 hours of the basic workweek are considered the regularly scheduled workweek and all additional hours of authorized and approved duty are irregular overtime. Overtime work involving a period of less than 2 administrative workweeks is also considered irregular overtime. Use of irregular overtime must be restricted to activities where operating requirements fully justify it. Such overtime will be scheduled as far in advance as feasible. A quarter hour is the minimum period for which overtime will be paid. Overtime of less than that will be dropped. Any unscheduled overtime performed on a day when the employee was not scheduled to work, or for which he/she is required to return to his/her place of employment, will be considered to be at least 2 hours in duration for purposes of compensation. AUTHORIZING OVERTIME ACTION DESCRIPTION Request for o The supervisor prepares DIA Form 42 (Request for Overtime Irregular Overtime), describing the requirement, giving name(s), grade(s), and salary of the employee(s), and stating the number of overtime hours requested for each employee, and its dates and times. RHR maintains a list of clerical employees who have volunteered to do overtime work outside their organization. Supervisors may use the list whenever requirements exceed their own office's overtime capability. 6-8 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 6: HOURS OF WORK, ATTENDANCE, AND LEAVE UNIT 1: HOURS OF WORK AUTHORIZING OVERTIME (Cont'd) ACTION DESCRIPTION Approval of Request o The request will be forwarded through Channels to one of the following, their deputies or designated assis- tants, for employees within their organizational elements: Executive Director, DIA; Deputy Directors for; Defense Attaches. Implementation o On approval the employee(s) will be notified and the request forwarded through the immediate supervisor, for the payroll records of the appropriate timekeeper. When official travel cannot be scheduled during normal work hours, the travel time will be considered compensable hours of work if the travel: o requires performance of work while traveling, o is carried out under arduous conditions, or o results from an event which could not be scheduled or controlled administratively by DIA alone or acting in concert with other Government entities, and o the overtime is officially ordered or approved. When travel time outside working hours is noncompensable, the reasons for requiring such travel will be documented and filed with the employee's DIA Form 309 (Supervisor's Record of Employee). On request, the supervisor will provide the employee with a copy of the documented reasons. 5. Compensatory Time Compensatory time in lieu of paid overtime is an amount of time off equal to the time spent in irregular or occasional overtime. Compensatory time may be taken only during the basic hours of scheduled work compensated at straight time. 6-9 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 6: HOURS OF WORK, ATTENDANCE, AND LEAVE UNIT 1: HOURS OF WORK Wage employees must be given paid overtime, not compensatory time. Conversely, other employees whose rate of pay exceeds the maxiumum rate of GS-10 may be required to accept compensatory time in lieu of paid overtime. (In such a case, the employee will be notified of the requirement at the time the overtime is ordered.) Non-wage employees at any pay rate may request and be granted compensatory time. (The employee's initials on the time and attendance report are evidence of the request.) Compensatory time off: o normally will be taken in the same pay period as the overtime was worked o may be delayed no longer that the close of the fourth pay period after that in which the overtime was worked. If an employee is prevented from meeting the latter deadline through no fault of his/her own, he/she will be paid for the overtime worked. Supervisors should make every effort to permit employees to take compensatory time off in a timely manner. 6. Sunday Time Regularly scheduled non-overtime work on a Sunday will be kept to the minimum necessary to maintain essential activities and services. Any employee whose regularly scheduled tour includes an 8-hour period of non-overtime duty of which any part falls between midnight Saturday and midnight Sunday will be paid extra at the rate of 25 percent of his/her basic hourly compensation rate for each hour of work performed during that 8-hour period. 7. Holiday Duty Legal holidays are observed by DIA. Work on these days will not be required except under unusual circumstances or for the maintenance of essential activities and services. Approval for holiday work will be obtained as for irregular overtime. For work on a holiday, an employee will be paid an additional amount equal to his/her basic rate of pay. U.S. citizens employed by DIA overseas may be excused from work on a holiday in the local area when: o Federal work may not properly be performed (e.g., the building in which the employees work is closed, local transportation is discontinued), or 6-10 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 6: HOURS OF WORK, ATTENDANCE, AND LEAVE UNIT 1: HOURS OF WORK o The Defense Attache, in consultation with the Chief of Mission, has determined that U.S. employees may be excused out of respect for local custom. Such absence will not result in loss of pay or charge to leave, except that if the local holiday occurs while the employee is on leave, leave will be charged for the holiday. An employee who works during normal working hours on a local holiday is not entitled to additional compensation. The following applies to full-time U.S. citizen employees on regular tours of duty: OBSERVANCE OF U.S. HOLIDAYS IF HOLIDAY FALLS ON.... THEN.... o o o a workday a Sunday a Saturday o o o the workday will be observed as a holiday. the following workday will be observed as a holiday. If overtime is required on the Sunday, payment will be made at overtime rates. the immediately preceding workday will be observed as a holiday. If overtime is required on the Saturday, payment will be made at overtime rates. The following provisions apply to full-time U.S. citizen employees eligible for excused absence for holidays, who work 40-hour weekly tours of duty consisting of other than 8 hours a day, Monday through Friday. o The first regular nonworkday in the employee's workweek will correspond to Sunday for holiday benefits; the second will correspond to Saturday. 6-11 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 6: HOURS OF WORK, ATTENDANCE, AND LEAVE UNIT 1: HOURS OF WORK o When an employee's basic workday covers portions of two calendar days, the entire daily tour will be regarded as falling on the day on which it starts, for the purpose of determining holiday benefits. When such a workday begins on a holiday, the entire daily tour will be regarded as falling on the holiday. When such a workday begins on the day before the holiday, on the other hand, the entire tour is regarded as falling on the day before the holiday. ? If an employee has two daily tours of duty which start on the holiday, the supervisor will determine which will be regarded as the holiday tour; the employee will be required to work or be in a leave status for the other tour. OBSERVANCE OF U.S. HOLIDAYS (IRREGULAR TOURS OF DUTY) IF HOLIDAY FALLS ON.... THEN.... o a workday o the workday will be observed as a holiday. o a Sunday and the employee's basic workweek does not include Sunday o the following workday will be observed as a holiday; if overtime is required on the Sunday, payment will be made at overtime rates. o a Saturday and the employee's basic workweek does not include Saturday o the immediately preceding workday will be observed as a holiday; if overtime is required on the Saturday, payment will be made at overtime rates. o a nonworkday (Labor Day and Thanksgiving only) o the following workday will be observed as a holiday; payment for any overtime work required on Labor Day or Thanksgiving will be at overtime rates. 6-12 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 6: HOURS OF WORK, ATTENDANCE, AND LEAVE UNIT 1: HOURS OF WORK OBSERVANCE OF U.S. HOLIDAYS (IRREGULAR TOURS OF DUTY) (Cont'd) IF HOLIDAY FALLS ON.... THEN.... o a nonworkday other than Saturday or Sunday (for all other holidays) o if the employee's workweek includes Sunday and the holiday falls on the first regular nonworkday of his/her administrative work- week, his/her next basic workday will be observed as a holiday. (For this purpose, the first nonworkday of the administrative workweek has been designated as the day in lieu of Sunday. If overtime work is required on this first nonworkday, payment for such overtime will be at overtime rates. o a regular non- workday (other than the first) of the employee's administrative workweek) o the workday immediately preceding the regular nonworkday will be observed as his/her holiday. Hazardous Weather/Environmental Dismissals The Director, DIA may close an installation or office for short periods (normally not to exceed 3 consecutive workdays) when emergency conditions or other valid reasons so dictate. This authority is delegated to the Executive Director. A Defense Attache, in consultation with the Chief of Mission, may close the Defense Attache Office under like circumstances. 6-13 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 6: HOURS OF WORK, ATTENDANCE, AND LEAVE UNIT 1: HOURS OF WORK When employees are prevented from working because of an authorized closure, employees with a regular tour of duty whose appointments are not limited to 90 days or less (or who have been continuously employed for 90 days or more under one or more appointments) will be excused without charge to leave or loss of pay. In situations where DIA activities are not officially closed, but it is extremely hazardous for employees to report for work due to emergencies such as climatic conditions, disasters, or the breakdown of transportation, supervisors are authorized to administratively excuse employees for tardiness of up to 2 hours without loss of pay or charge to leave, or they may require employees to use annual leave or leave without pay. OFFICIAL GUIDANCE: DIAR 22-4, Hours of Duty 6-14 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 6: HOURS OF WORK, ATTENDANCE, AND LEAVE UNIT 2: LEAVE ADMINISTRATION INTRODUCTION FINDING HELP Proper time and leave administration ensures that employees' work schedules are established and performed within legal requirements. As a supervisor you may be designated as a certifying official. If designated, you are responsible for assuring the accuracy of time and attendance records for employees in your unit. You have the responsibility of ensuring adherence to applicable work schedules, and of allowing certain deviations or adjustments to the work schedule for specific purposes. You also have general responsibilities in administration of leave and other absences, in accordance with DIA regula- tions. As a supervisor, you must approve or disapprove requests for leave and other absences. Effective management of employee leave gives due regard to both DIA work requirements and the concerns of individual employees. IF YOU WANT TO KNOW ABOUT.... GO TO.... o Leave policy and supervisory/ managerial responsibilities o Attendance as an indication of deeper problems o Using various types of leave o Time and attendance certification Page 6-16 Page 6-17 Page 6-17 Page 6-31 6-15 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 6: HOURS OF WORK, ATTENDANCE, AND LEAVE UNIT 2: LEAVE ADMINISTRATION Leave Policy and Supervisorv/Managerial Responsibilities The leave program in DIA will be administered on a uniform and equitable basis within the scope of applicable laws and regulations with due regard for the needs of DIA and the welfare of individual employees. First-line supervisors or other supervisory levels certifying time and attendance reports are authorized to approve leave of their employees except for: o early dismissals and excusals for hazardous weather or other emergencies o leave without pay in excess of 80 hours o advance sick leave, and o administrative leave in unusual situations when circumstances peculiar to an individual personnel action militate against the employee's presence on duty, and annual leave or leave without pay is not appropriate. Supervisors may also approve brief absences for certain purposes (See below). Supervisors authorized to approve leave will, for all employees under their supervision: o insure that employees know how to request and use leave o insure that all absences are charged to leave according to regulations o determine what kind of leave is appropriate in given circumstances o schedule annual leave on a year-round basis to ensure that all employees are given an opportunity for a reasonable vacation period and to use leave they would otherwise forfeit, while avoiding interference with the unit's mission o request advice and assistance from RHR when there is a question concerning the type of leave to be charged in a given absence o report unauthorized absences to appropriate officials, and o review leave records periodically to detect any problems regarding leave usage. 6-16 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 6: HOURS OF WORK, ATTENDANCE, AND LEAVE UNIT 2: LEAVE ADMINISTRATION Supervisors are in the best position to recognize employees Who are abusing leave privileges and to take effective corrective action. They ate encouraged to discuss the reasons for absence with employees who are absent excessively or who appear to be abusing leave privileges. In cases of chronic offenders who fail to respond to such discussions, it may be necessary to take progressively more severe corrective action. Attendance as an Indication of Deeper Problems Supervisors should be aware that patterns of attendance may reveal underlying problems, and that the attendance problem will clear up if the basic problem is remedied. Heavy use of sick leave, in particular, is often a symptom of: o alcohol or other drug abuse (See Chapter 8, Unit 2) o chronic illness of which the employee may or may not be aware o failure to understand that sick leave is not to be used casually When the employee would like a day off o dissatisfaction with the job or conditions of work. Generally, a supervisor faced with a record of high sick-leave usage on the part of one or more employees should try to get at the true problem in addition to dealing with the specific leave situation. Using Various Types of Leave If an employee works less than his/her basic workweek and the absence is not due to a holiday, or for a reason meeting excused absence standards (described on pp. 6-13 & 14), you must charge the employee's absence to some type of leave. TYPE OF LEAVE DESCRIPTION Annual Leave o o A right accrued by an employee to allow for scheduled vacation periods and to provide time off for personal or emergency purposes, subject to the approval of the supervisor. Employee remains in pay status. 6-17 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 6: HOURS OF WORK, ATTENDANCE, AND UkVE UNIT 2: LEAVE ADMINISTRATION TYPE OF LEAVE DESCRIPTION Annual o Must be applied for in advance, except in emergency Leave situations, When the employee must telephone the (Cont'd) immediate supervisor for approval of leave within 1 hour after the beginning of the employee's regular work shift. If the immediate supervisor is unavailable, the employee will contact the next higher level supervisor. o All periods of Federal civilian service and of honorable military service potentially creditable for a Civil Service annuity are creditable in determining an employee's annual leave accrual rate. For full-time employees, leave accrues at: - 4 hours per pay period with less than 3 years service - 6 hours per pay period with 3 to 15 years (an additional 4 hours is added in the last full pay period in the calendar year) - 8 hours per pay period with 15 or more years. o An employee in a current appointment limited to less than 90 days earns annual leave only after being currently and continuously employed for 90 days under successive appointments without a break in service. o Accumulates on the basis of a full pay period only and can be carried forward from year to year up to a maximum of 240 hours in most cases. o May be advanced to the employee in excess of the accumulated amount, not to exceed the amount he/she would accumulate by the end of the current leave year or during the tenure of his/her appointment, which- ever is less. 6-18 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 6: HOURS OF WORK, ATTENDANCE, AND LEAVE UNIT 2: LEAVE ADMINISTRATION TYPE OF LEAVE DESCRIPTION Annual o Has a minimum charge of one hour. Leave (Cont'd) o Accumulated leave is payable in a lump sum when it is probable that an employee will not return to duty from the leave, except when the employee: - is being separated because of RIF - must be carried in leave pending extended active duty in the armed forces, or - has applied for disability retirement. o Leave schedules for the entire year will be established prior to 31 January to insure that all employees are given an opportunity for a reasonable vacation period and will not have to forfeit excess accumulated leave. The supervisor must insure that: - an excessive number of employees will not be on leave at the same time - enough personnel will be on duty to maintain essential operations. o Forfeited annual leave may be restored if the loss of leave was caused by: - administrative error - exigencies of the public business when annual leave was approved in writing before the start of the third biweekly pay period prior to the end of the leave year, or 6-19 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 6: HOURS OF WORK, ATTENDANCE, AND LEAVE UNIT 2: LEAVE ADMINISTRATION TYPE OF LEAVE DESCRIPTION Annual Leave (Cont'd) - sickness of the employee when the leave was scheduled in advance as described above. o If an employee has compensatory leave to his/her credit, it will be used instead of annual leave except when this will result in the forfeit of excess annual leave. o Accumulated leave is converted to a lump sum cash payment when the employee leaves Government. o Employees will not be placed on annual leave: - in any disciplinary-type situation, or - pending issuance of notice of proposed adverse action or during the notice period, without their consent. Sick Leave o Employee remains in pay status. o May be used only for bona fide health reasons: sickness, injury, pregnancy, confinement, quarantine, caring for family member with communicable disease, absence for medical, dental or optical examinations or treatment, or absence for repair or adjustment of a prosthetic appliance. o Accrues at 4 hours per pay period for full-time employees. o Accumulates and may be carried over from year to year without limit. o Becomes available for use during the pay period following the pay period in which it is earned. o Has a minimum charge of one hour. 6-20 Declassified and Approved For Release 2013/03/18 : CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 6: HOURS OF WORK, ATTENDANCE, AND LEAVE UNIT 2: LEAVE ADMINISTRATION TYPE OF LEAVE DESCRIPTION Sick o Must be applied for in advance when possible, or as Leave soon as possible after the beginning of an unexpected (Cont'd) need. (The supervisor will be contacted within 1 hour after the beginning of the employee's work shift on each day of sick leave except for known long term absences such as hospitalization or pregnancy.) o When there is a reason to suspect leave abuse, a medical certificate may be required for any period of absence. o Sick leave in excess of 3 days must usually be supported by a medical certificate accounting for the entire period of absence. o Supervisors will forward to RHR copies of approved requests for continuous sick leave of 80 hours or more with accompanying medical support. If the employee is believed to be planning optional retirement, the case will be carefully monitored to insure that the leave is fully justified. o Sick leave may be advanced not to exceed 30 days subject to: - prior approval by RHR or designee - the prior exhaustion of all accrued annual leave - a determination that the employee will not be separated or retire before he/she can earn the amount advanced. o Accumulated sick leave may be counted toward increasing annuities upon the employee's retirement but does not result in a lump sum payment. 6-21 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 6: HOURS OF WORK, ATTENDANCE, AND LEAVE UNIT 2: LEAVE ADMINISTRATION TYPE OF LEAVE DESCRIPTION Leave Without o Entails temporary absence in non-pay status. Pay (LWOP) o Is typically used when accumulated annual or sick leave is insufficient to meet the circumstances. o Is normally requested by the employee and is authorized in advance by management, except when prior request is impossible. o Supervisors who are authorized to approve annual and sick leave may grant LWOP of 80 hours or less. o Request for LWOP in excess of 80 hours will be forward- ed to RHR, accompanied by an SF 52, for prior approval. o If an employee remains absent after being denied LWOP, or is deliberately absent without permission under circumstances which the supervisor believes do not justify approval of LWOP, the employee will be carried as Absent Without Leave (AWOL). o There should be reasonable expectation that the employee will return at the end of the LWOP before approval of extended LWOP is granted. o The value to the Federal Government or the serious need of the employee must be sufficient to offset the costs and administrative inconvenience to the Govern- ment that result from maintaining the employee in LWOP status. o Employees can be on LWOP only during periods for which basic rates are payable. o LWOP is charged in multiples of 15 minutes. o Initial grants of LWOP may not exceed 12 months. Extensions will be approved only when the interests of DIA are served. 6-22 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 6: HOURS OF WORK, ATTENDANCE, AND LEAVE UNIT 2: LEAVE ADMINISTRATION TYPE OF LEAVE DESCRIPTION Home Leave o Earned by service at a duty post outside the U.S. (and outside the employee's place of residence if his/her residence is in the Commonwealth of Puerto Rico or a possession of the U.S.). o Is for use only in the U.S., Puerto Rico or a possession of the U.S. o A U.S. citizen serving abroad whose conditions of employment provide for return transportation to the U.S. at Government expense on completion of a minimum prescribed tour of duty is entitled to earn home leave. o For each 12 months of service abroad, employees will accrue home leave as follows: - if serving at a station for which a 20 percent or higher foreign or territorial (not tropical) pay differential is authorized: 15 days. - if serving at a station for which a foreign or territorial (not tropical) pay differential of at least 10 and less than 20 percent is authorized: 10 days. - other employee: 5 days. o May be granted to eligible employees: - in conjunction with renewal agreement travel. - after 24 months of continuous service abroad, provided additional time remains on the employee's tour; travel will be at employee's expense if leave is not taken in conjunction with renewal agreement travel. 6-23 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 6: HOURS OF WORK, ATTENDANCE, AND LEAVE UNIT 2: LEAVE ADMINISTRATION TYPE OF LEAVE DESCRIPTION Home - within a reasonable time after an employee Leave returns to the U.S. from service abroad when it (Cont'd) is contemplated that he/she will return to service abroad immediately or upon completion of an assignment in the U.S. - in combination with other leaves of absence, however, employees who return to the U.S., Puerto Rico, or a possession of the U.S. in accordance with the above situations should be advised to use accrued home leave before using accrued annual leave except when the annual leave will be forfeited. o A grant of home leave in excess of the amount earned in a 24-month period may be denied only when the employee is clearly required not to be absent from his/her duty station for a longer period. o The minimum charge for home leave is one day. o Home leave may accumulate without limit. o Leave not to exceed 1 year will be granted without charge for absence due to injury incurred while serving abroad and resulting from insurgency, war, mob violence, or similar acts, provided that the injury was not due to the employee's intemperance, vicious habits, or willful misconduct. o Unused home leave may not be included in terminal leave or lump sum leave payments at the time of retirement or separation. 6-24 Declassified and Approved For Release 2013/03/18 : CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 6: HOURS OF WORK, ATTENDANCE, AND LEAVE UNIT 2: LEAVE ADMINISTRATION TYPE OF LEAVE DESCRIPTION Court Leave o Employee remains in pay status. o Is used for: - jury duty (release from jury duty will be requested by DIA only in the most exceptional circumstances) - attending judicial proceedings in a nonofficial capacity as a witness for a State or local government, or for a private party when the U.S., District of Columbia or State or local government is a party o Is not used for: - testifying in the employee's official capacity or on behalf of the United States or the District of Columbia (such testimony constitutes official duty status) - other court appearances. o The employee requesting court leave should present the Court order, subpoena, or summons as much in advance as possible and, on return to duty, will be required to submit written evidence of the attendance at court. o Employees who receive notices requiring their appearance during working hours to ascertain their eligibility for jury service may be excused administra- tively without charge to leave upon receipt of a statement from the clerk of the court certifying the reporting date and the hours excused. 6-25 Declassified and Approved For Release 2013/03/18 : CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 6: HOURS OF WORK, ATTENDANCE, AND LEAVE UNIT 2: LEAVE ADMINISTRATION TYPE OF LEAVE DESCRIPTION Maternity o There is no "maternity leave" per se; necessary time Leave off is taken care of by any combination of sick leave, annual leave, or leave without pay, as necessary. o Employees should report their intent to request leave for maternity purposes as early as possible, indicating approximate dates and the type(s) of leave to be used. o Accumulated sick leave will be granted whenever the employee is incapacitated for the performance of her duties. o Other types of leave can be granted only to employees who certify on their applications for leave that they intend to return to duty on the expiration of the leave period. o If LWOP in excess of 80 hours, or advance sick or annual leave, is requested, the supervisor will discuss the request with the personnel management specialist servicing the organization. Except for annual leave, such leave must be approved by RHR. o Managers will not establish arbitrary dates for ceasing or returning to work. o If medical certificate appears to cover an unreasonable period of incapacity, the supervisor may consult the employee's physician to discuss the duties of the position. The physician's judgment of the period of incapacity will then be accepted as a basis for granting sick leave. o Requests for extended leave not supported by a medical certificate should, if approved, be charged to annual leave or LWOP. 6-26 Declassified and Approved For Release 2013/03/18 : CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 6: HOURS OF WORK, ATTENDANCE, AND LEAVE UNIT 2: LEAVE ADMINISTRATION TYPE OF LEAVE DESCRIPTION Maternity Leave (Cont'd) o o If extended absence is not approved or may result in administrative hardship, the employee may be separated, provided an attempt is made to determine the employee's intentions. A male employee may request annual leave or LWOP to help care for his minor children or the incapacit,ted mother of his newborn child. Each request will be considered on its own merits. Military Leave o o o o o Is a leave of absence with pay for active duty or training with the Reserve component of the Armed Forces generally not to exceed 15 calendar days in a calendar year. Full-time employees in appointments not limited to 1 year or less must be granted military leave upon advance presentation of official orders. Certification by the appropriate military officer as to the employee's participation in active military duty will be required from the employee upon return to duty. Military leave is charged on a calendar day basis except that no charge will be made for nonworkdays at the beginning or end of the period of absence. Military leave is not granted for short periods of inactive duty training. Leave for Religious Observance o Absence from work to observe religious holidays includ- ing the Sabbath, will be permitted when arrangements can be made without undue interruption to work. The accommodation can be made by grant of leave, trading with a qualified employee, change of tour of duty, or other means. 6-27 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 6: HOURS OF WORK, ATTENDANCE, AND LEAVE UNIT 2: LEAVE ADMINISTRATION TYPE OF LEAVE DESCRIPTION Leave for Religious Observance (Cont'd) o o When an employee's religious beliefs require abstinence from work during certain periods of the workday, he/she may be permitted to work compensatory overtime for the time taken off, if this will not interfere with efficient accomplishment of DIA's mission. (Must be documented by supervisor's memorandum and SF 71.) When requested time off must be denied, the supervisor must prepare a Memorandum for Record documenting the reason(s) the DIA cannot accommodate the request, and must give a copy to the employee. Brief Absences o o o Brief absences of less than 1 hour, including tardiness, may be excused by the supervisor when circumstances justify it. Abuse of this privilege may result in such absences being charged to annual leave or handled by disciplinary action. When it is considered in the best interests of employee health following long hours of emergency overtime, Deputy Directors may approve up to 4 hours excused absence during the normal tour of duty on the day following the overtime. Leave for Blood Donation o Personnel who donate blood to the American Red Cross, or in an emergency to individuals, may be excused from duty for the remainder of the workday. Maximum excused time will not exceed 4 hours except in unusual cases. Voting Leave o Employees, on specific request, will be granted time off necessary to vote in any election or referendum: 6-28 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 6: HOURS OF WORK, ATTENDANCE, AND LEAVE UNIT 2: LEAVE ADMINISTRATION TYPE OF LEAVE DESCRIPTION Voting Leave (Cont'd) - where polls are not open at least 3 hours either before or after the employee's regular hours of work, he/she will be granted an amount of excused leave which will permit him/her to report for work 3 hours after the polls open or leave work 3 hours before the polls close, whichever requires the lesser time off. - under exceptional circumstances where the general rule does not permit the employee to vote, the employee may be excused for such additional time as is needed, not to exceed 1 day. If this allowance is insufficient and an absentee ballot is not permitted, employees should be granted annual leave or LWOP. o Time off to register to vote will be granted on substantially the same basis except that if registration can be accomplished on a nonwork day, no time off will be granted unless a 1-day round trip is unreasonable. Funeral Leave o An employee will be excused up to a maximum of 3 work- days without charge to leave or loss of pay to attend the funeral of an immediate relative who died as a result of wounds, disease, or injury caused while in the armed forces in a combat zone. o Veterans may be excused up to 4 hours in a workday to participate as pallbearers, members of firing squads, or honor guards in military funeral services for members of the armed forces whose remains are returned from abroad for interment. 6-29 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 6: HOURS OF. WORK, ATTENDANCE, AND LEAVE UNIT 2: LEAVE ADMINISTRATION TYPE OF LEAVE DESCRIPTION Leave in o Employees taking examinations including interviews Connection required in selecting for DIA positions will be granted with Other time off up to a maximum of 4 hours without charge to Activities leave. Time needed for other examinations must be charged to annual leave or LWOP. o An employee will not be charged leave for time to consult with operating officials or staff of RHR on questions concerning his/her work, providing satisfactory arrangements were made in advance. o An employee who suffers a disabling job-related injury is entitled to continuation of pay for not to exceed 45 calendar days without charge to leave. o An employee may be excused to attend a conference or convention when that attendance serves the interests of DIA, provided that the attendance serves the interest of DIA, provided that the attendance has been properly requested and approved. o Attendance at other meetings may be covered by annual leave or LWOP. o Participation in civil defense activities is considered official duty. Upon return to his/her regular assignment, the employee will provide the supervisor with a statement from State/local civil defense authorities showing the days and hours of his/her participation. o Employees who serve as voluntary witnesses in hearings conducted by MSPB, EEOC or DIA are in duty status. o Employees who are required to report for physical examination before induction or recall to active duty in the armed forces will be excused for the time 6-30 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 6: HOURS OF WORK, ATTENDANCE, AND LEAVE UNIT 2: LEAVE ADMINISTRATION TYPE OF LEAVE DESCRIPTION Leave in Connection With Other Activities (Cont'd) necessary, provided the request for absence is supported by official notification. If the absence extends for more than one day through the employee's choice, the excess absence will be charged to annual leave or LWOP. Time and Attendance Certification Systematic time and attendance recording provides evidence for pay entitlement by documenting hours of work and leave used. Although T&A Clerks ordinarily complete the T&A Reports, certifying officials review them, and after verifying the entries, sign them. Supervisors should also take the opportunity of checking on patterns of leave use which indicate abuse or other problems. OFFICIAL GUIDANCE: DIAR 22-5, Leave Administration 6-31 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 L Jazdet4D Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 7: PAY AND BENEFITS OVERVIEW CHAPTER 7 CONTENTS It is the policy of DIA that there will be equal pay for substantially equal work. DIA compensation is based on established General Schedule, SES and Federal Wage System rates, except when DIA or Intelligence Community work differences are recognized. Premium pay is payable for overtime, night, holiday, standby duty, administratively uncontrollable work, and irregular or intermittent duty involving physical hardship or hazard. Within-grade pay increases are granted to effective employees on completion of set periods of service. Such benefits as life insurance and retirement are an important part of total compensation. Chapter 7 contains two units dealing with the pay and benefits of employees. Unit 1: Compensation - Overview of the General Schedule Pay System - Within-grade pay increases - Premium pay - Special DIA pay rates - Payments to civilian employees during an evacuation Unit 2: Benefit Programs - Life insurance/health insurance - Retirement Unemployment compensation 7-1 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 7: PAY AND BENEFITS UNIT 1: COMPENSATION INTRODUCTION FINDING HELP Direct monetary compensation of DIA civilian employees (other than wage system and DISES) is based generally on the General Schedule with its periodic within-grade increases. It is augmented by a variety of premium pay provisions covering special circumstances. IF YOU WANT TO KNOW ABOUT.... GO TO.... o Overview of the General Schedule Pay System Page 7-3 o Within-grade pay increases Page 7-3 o Premium pay Page 7-5 o Special DIA pay rates Page 7-10 o Payments to civilian employees during an evacuation Page 7-10 7-2 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 7: PAY AND BENEFITS UNIT 1: COMPENSATION Overview of the General Schedule System The General Schedule is the pay system applying to the majority of Federal employees. It is the policy of DIA to adhere to the established GS rates except when DIA or Intelligence Community work differences are recognized. (See below) The General Schedule has 18 grade levels, the first 15 of which have 10 steps each. The top three grades, GS-16, 17, and 18, have now largely been replaced by the DISES. Employees move from step to step within a grade level by satisfactory performance combined with periods of service of varying lengths or sometimes by exceptional performance. They move from grade to grade by promotion. Within-Grade Pay Increases An employee serving a GS position (under other than a time limited appointment) who has not reached the maximum step of the grade is entitled to a within-grade increase upon completing the required waiting period, provided that his/her supervisor certifies that the employee's performance is fully successful or better on the DIA Form 124.. REQUIRED WAITING PERIOD WORK SCHEDULE ADVANCEMENT TO STEP.... WAITING PERIOD Full Time or in Prearranged Regu- rly Scheduled Tour of Duty (less than Full Time) o 2, 3, or 4 o 5, 6, or 7 o 8, 9, or 10 o 52 calendar weeks o 104 calendar weeks o 156 calendar weeks Less than Full Time without a Prearranged Regularly Scheduled Tour of Duty o 2, 3, or 4 o 5, 6, or 7 o 8, 9, or 10 o 260 days of creditable service over at least 52 calendar weeks o 520 days of creditable service over at least 104 calendar weeks o 780 days of creditable service over at least 156 calendar weeks 7-3 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 7: PAY AND BENEFITS UNIT 1: COMPENSATION An employee begins a new waiting period: o on initial appointment in the Federal Service o after a break in service or a period of non-pay status in excess of 52 calendar weeks (unless such time is considered creditable service for within-grade increases), and o on receiving a pay increase equal to or greater than the applicable within-grade increase. Time in non-pay status during a waiting period is credited toward completion of a waiting period for an employee with a scheduled tour of duty when it does not exceed an aggregate of: o 2 work weeks for advancement to steps 2, 3, or 4 o 4 work weeks for advancement to steps 5, 6, or 7 o 6 work weeks for advancement to steps 8, 9, or 10. Leave without pay in excess of these periods extends the WIG waiting period by the time in excess. It is the supervisor's responsibility to make sure that there is a clear understanding between the employee and the supervisor of the requirements of the position and the performance standards that the employee must meet in order to qualify for a within-grade increase. The supervisor must also discuss with an employee whose work is minimally satisfactory or unsatisfactory, those aspects of his/her performance which require improvement. Discussions between the supervisor and the employee which identify problem areas should be properly documented on the employee's DIA Form 309 and DIA Form 124. Premium Pay (See also Chapter 6, Unit 1) Employees are paid premium pay for overtime, night work, holiday work, standby duty, administratively uncontrollable work and irregular or intermittent duty involving unusual physical hardship or hazard. The payment of premium pay covers all employees regardless of grade, except wage board employees paid on an hourly or daily basis and employees whose basic pay rate equals or exceeds the top step for GS-15. Premium pay may be paid to an employee whose basic pay rate is less than the maximum of GS-15 only to the extent that it would not cause the aggregate rate of pay to exceed for any pay period the amount payable at the top step of GS-15. 7-4 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 7: PAY AND BENEFITS UNIT 1: COMPENSATION TYPES OF PREMIUM PAY PAY TYPE PROVISIONS Overtime o Generally is paid for work in excess of 8 hours a day (or 40 hours in a week), whichever is the greater number of overtime hours. o Absence during the basic workweek on annual or sick leave, legal holidays, nonwork days established by Executive or administrative order or compensatory time does not reduce the amount of overtime pay to which an employee may be entitled during an administrative work- week. o An employee on LWOP during his/her basic workweek must make up the nonpay absence by working an equal number of hours outside his basic workweek but in the same administrative workweek, before he/she can be paid for any hours at an overtime rate. o If an administrative workweek of 40 hours is established for a When-Actually-Employed (WAE) employee, he/she is considered to be a full-time employee for purposes of overtime pay. o A part-time employee is also entitled to premium pay in the same manner as full-time employees. o If a WILE employee has no administratively established workweek and works in excess of 40 hours per week for one or both of the weeks in a pay period, he/she is entitled only to straight-time pay for all hours worked. o Overtime Rates: For employees whose basic pay rate exceeds the minimum rate for GS-10, overtime rate is one and one-half times the GS-10 minimum. - For employees whose basic pay rate does not exceed the minimum rate for GS-10, the overtime rate is one and one-half times the employee's basic pay rate. 7-5 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 7: PAY AND BENEFITS UNIT 1: COMPENSATION TYPES OF PREMIUM PAY (Cont'd) PAY TYPE PROVISIONS Night Pay o o o A night differential of 10 percent of the employee's basic pay in addition to basic pay is to be paid for any regular scheduled work between 1800 and 0600 hours. Payment of night differential continues for regularly scheduled night hours When an employee is absent due to a holiday or other nonworkday, or is in official travel status. It continues during periods of paid leave of less than 8 hours during the pay period, but not When the total leave is 8 hours or more. Holiday Pay o o o o An employee assigned to duty on a holiday Which is not overtime work will be paid his/her regular rate of basic compensation plus premium pay for no more than 8 hours of duty at a rate equal to his/her rate of basic compensation. An employee required to perform holiday duty will receive premium pay for no less than 2 hours even if the actual time worked is less. An employee assigned overtime work on a holiday is paid in the same manner as for overtime work performed on other days. holiday pay cannot be used as part of an employee's rate of basic compensation to compute overtime, night, or Sunday pay; and vice versa. Regularly Scheduled Standby Pay o The Director may authorize premium pay on an annual basis for employees in positions Which regularly require employees to stay at their stations for longer than ordinary periods of duty (more than 40 hours a week), a substantial part of which consists of standby duty. Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 7: PAY AND BENEFITS UNIT I: COMPENSATION TYPES OF PREMIUM PAY (Cont'd) PAY TYPE PROVISIONS Regularly Scheduled Standby Pay (Cont'd) o Requests with justifying data will be forwarded to RHR for evaluation, determination of appropriate pay rate, and transmitted to the Director. o An employee may not be paid any other premium compensation for additional regularly scheduled work but may be paid for irregular, unscheduled overtime. Pay for Administra- tively Un- controllable Work o The Director may authorize premium pay on an annual basis for an employee in a position Which requires substantial amounts of irregular, unscheduled overtime and duty at night or Sunday, and on holidays, which cannot be controlled administratively. o Such additional annual pay takes the place of any other premium pay for regularly scheduled overtime. o Requests with justifying data will be forwarded to RHR for evaluation, determination of appropriate pay rate, and transmittal to the Director. o An employee may not be paid any other premium pay for irregular unscheduled overtime, but may be paid for regularly scheduled overtime and for work at night, on Sundays, or on holidays. Pay for Sunday Work o A full-time employee is entitled to be compensated at his/her rate of basic compensation plus premium pay at a rate of 25 percent of his/her basic rate for each hour of regularly scheduled Sunday work not in excess of 8 hours. o Such premium pay is not included in the rate of basic compensation used to compute the pay for holiday work, overtime compensation, or night pay differential; and vice versa. 7-7 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 7: PAY AND BENEFITS UNIT 1: COMPENSATION TYPES OF PREMIUM PAY (Cont'd) PAY TYPE PROVISIONS Pay for Sunday Work (Cont'd) o o If a full-time employee's regularly scheduled tour of duty includes a period of service of less than 8 hours any part of which falls on Sunday, he/she is entitled to Sunday pay for all the hours worked not in excess of the hours regularly scheduled for the period. When a full-time employee has 2 separate tours of duty on Sunday, he/she is entitled, to premium pay not to exceed 8 hours per each tour. Pay for Irre- gular or In- termittent Duty Involving Physical Hard- ship or Hazard o o o o o Duty involving physical hardship may not in itself be hazardous but causes extreme physical discomfort or distress Which is not adequately alleviated by protec- tive or mechanical devices (e.g., prolonged exposure to fumes, dust or noise causing physical irritation or irritation or nausea). Hazardous duty is performed under circumstances in which an accident could result in serious injury or death. A hazard pay differential may be paid for performance of irregular or intermittent hazardous duty or duty involving physical hardship. Hazard pay is computed as a percentage of an employ- ee's basic compensation and is paid in addition to any other compensation the employee earns. It will not be considered part of an employee's rate of basic pay. An employee will be paid hazard pay for the hours in pay status on the day on Which the duty entitling him/her to the differentiation is performed. Work performed during a continuous period extending over 2 days will be considered to have been performed on the day on Which the work began and the differential charged to that day. 7-8 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 7: PAY AND BENEFITS UNIT 1: COMPENSATION TYPES OF PREMIUM PAY (Cont'd) PAY TYPE PROVISIONS Pay for Irre- o A hazard rate of 25 percent is paid for these regular or In- termittent Duty Involving Physical Hard- ship or Hazard irregular or intermittent duties: high work, flying, underwater duty, underground work, firefighting, exposure to hazardous agents, weather or terrain, specialized physical and performance testing. (Cont 'd) o Additions or changes to the above may be made. Requests for an amendment may be submitted to RHR with information about the duty showing: - its nature - the length of time the duty will exist - the degree to which the hardship/hazard can be controlled - the requested rate of differential pay. o Employees regularly assigned to hardship/hazard duties which are inherent to the position and taken into account in the classification of the position do not receive hazard pay. Special DIA Pay Rates DIA can establish an approved set of grade and step pay rates which exceed those which would otherwise apply. These rates are to be used in DIA or Intelligence Community jobs when work differences arise which cannot be equitably compensated for in other ways. RHR will provide advice and assistance to supervisors/managers in all aspects of special DIA rates. The Senior Review Board, based on information and advice from RHR, will determine situations for which such rates will be granted. 7-9 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 7: PAY AND BENEFITS UNIT 1: COMPENSATION Payments to Civilian Employees During an Evacuation The Department of State has issued standardized regulations governing payments to civilian employees and dependents in the event of an emergency evacuation from foreign areas, and OPM has issued regulations governing payments in the event of such evacuations of civilian employees located within the U.S., its territories, and possessions. These regulations will be used in DIA as a basis for granting advanced and evacuation payments. OFFICIAL GUIDANCE: DIAR 22-47, Special DIA Pay Rates DIAR 22-46, Pay Administration 7-10 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 7: PAY AND BENEFITS UNIT 2: BENEFITS OVERVIEW FINDING HELP Such benefits as retirement and life insurance are an important part of the total compensation package for DIA employees. In addition, some employees who are separated from DIA are entitled to unemployment compensation benefits while they are looking for work. Supervisors/managers need to be informed of these benefits to communicate effectively with subordinates about them. IF YOU WANT TO KNOW ABOUT.... GO TO.... o Life Insurance/Health Insurance Page 7-12 o Retirement Page 7-12 o Unemployment Compensation Page 7-12 7-11 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 7: PAY AND 'BENEFITS UNIT 2: BENEFITS Life Insurance/Health Insurance Most DIA employees are eligible to elect coverage for health insurance (pay-for-service or health maintenance types of programs), group life insurance and accidental death and dismemberment insurance provided under Federal Employees' Group Life Insurance (FEGLI), and optional insurance programs. The following are excluded: o Employees serving under appointments limited to one year or less, except employees so appointed for full-time employment or for part-time employment with a regular tour of duty, without a break in service of more than 3 days, following service in which they were insured. o Seasonal or emergency employees whose employment is of uncertain or temporary duration. o Part-time, WAE, or intermittent employees having no regular tour of duty. o Retired employees who are reemployed under conditions not terminating their title to an annuity. Specific coverage options are varied. Questions on health or life insurance should be referred to RHR. Retirement There are 4 basic types of retirement for which DIA employees are eligible: Optional Retirement, Discontinued Service Retirement, Disability Retirement, and Deferred Retirement. (These are discussed in detail in Chapter 10, Unit 1). Supervisors/managers are responsible for advising employees as to the source of information about retirement benefits. Retirement is an employee benefit; care must be taken to assure that employees are protected from coercion or pressure to force them into retirement against their will. In some cases, however, when the employee refuses to initiate action for a disability retirement considered essential by management, the supervisor must initiate the request to OPM. Compensation for Unemployment To be entitled to unemployment compensation, an employee must have creditable Federal service within the base period as determined under applicable State laws. All State laws require that an individual to be eligible for unemployment benefits: 7-12 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 7: PAY AND BENEFITS UNIT 2: BENEFITS o be unemployed (or be employed less than full-time and earn less than a specified amount) o be able to work and available for any suitable work o register for work and file a claim at a local employment service and claims office and continue to report to that office as directed o have had a specified amount of employment or have earned a specified amount of wages or both within a base period (usually 1 year). The most common reasons for disqualification are: o Discharge for misconduct o Voluntary resignation without good cause (some States require that cause to be connected with the work; others accept some personal reasons) or o Refusal of a suitable job without good cause. State laws vary greatly, but usually unemployment benefits are about half normal earnings for periods from 12 to 39 weeks in a year. Some State laws increase weekly benefits by allowances for dependents. In most States, benefits are not paid for the first week after the claim is filed. SF 8 (Notice to Federal Employee about Unemployment Compensation), which explains rights to unemployment compensation and provides instructions for filing claims, will be given to an employee whenever he/she is: o separated from the Federal service for any reason o transferred to a different payroll office o placed in a nonpay status for a period of 7 or more calendar days. When a former DIA employee files a claim for unemployment compensation, the State agency sends a form to the Finance and Accounts Office, U.S. Air Force, requesting information as to periods of service, amount of wages, and reasons for termination. Findings of fact reported to State agencies are final and conclusive. Either the State agency or the claimant, however, may request additional information, reconsideration or correction of these findings. Such requests will be reviewed promptly and processed by RHR within 4 working days after receipt. 7-13 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 7: PAY AND BENEFITS UNIT 2: BENEFITS State agencies, after reviewing the information furnished by the former employee and by DIA, will furnish the claimant and RHR a Notice of Determination. Such determinations will be reviewed by RHR for possible appeal whenever: o the State determination challenges the finality of findings of fact by DIA, or o the State agency appears to have misinterpreted DIA's findings, or o DIA believes the determination is not in accordance with the State law. Claimants also have the right to appeal State determinations with respect to their entitlement to benefits. OFFICIAL GUIDANCE: DIAR 22-8, Life Insurance DIAR 22-10, Retirement DIAR 22-26, Unemployment Compensation 7-14 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 g JazdeqD Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 8: EMPLOYEE STRESS, ILLNESS, AND INJURY OVERVIEW: Employee illness - physical, mental or emotional - and injury are causes of productivity loss. There may also be security and legal implications to which a supervisor/manager should be alert. Seeing that such conditions do not go unremedied, and in the case of work-related illness or injury, unreported, is an important supervisory responsibility. The DIA Employee Alcoholism and Drug Abuse Program offers employees referral for counseling and assistance in overcoming a number of serious problems. CHAPTER 8 CONTENTS: Chapter 8 contains two units which present information on the following: o Unit 1: Dealing with Illness and Injury - Reporting job-related illness and injury Compensation for disability - Other health-related issues - Death notification and survivor assistance o Unit 2: Dealing with the Troubled Employee Recognizing signs of a troubled employee - The DIA Alcoholism and Drug Abuse Program - Guidelines for responding to and confronting employees 8-1 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 8: EMPLOYEE STRESS, ILLNESS, AND INJURY UNIT 1: DEALING WITH ILLNESS AND INJURY INTRODUCTION FINDING HELP In addition to time and leave administration implications, employee illness and injury may also have security, productivity, morale, and legal consequences. As a supervisor/manager you have the responsibility for reporting job-related illness and injury in order for employees to receive proper care and compensation. You should also take action to remedy conditions in the workplace which may have contributed to the illness or injury in order to prevent illness or injury of other employees. IF YOU WANT TO KNOW ABOUT.... GO TO.... o Reporting job-related illness and injury o Other health-related issues o Death notification and survivor assistance Page 8-3 Page 8-4 Page 8-5 8-2 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 8: EMPLOYEE STRESS, ILLNESS, AND INJURY UNIT 1: DEALING WITH ILLNESS AND INJURY Reporting Job-Related Illness and Injury. The Federal Employees' Compensation Act (FECA), administered by the Office of Workers' Compensation Programs (OWCP), Department of Labor, provides monetary compensation, medical care, vocational rehabilitation and limited reemployment rights to Federal employees who sustain disability injuries or disease as a result of their employment. As a supervisor/manager, you are responsible for: o Insuring proper care and compensation for job-related illness and injury o Aiding in documentation of illness and injury, and o Controlling the effects of the accident on work and staff morale. In fulfilling these duties, the supervisor needs to know the legal definitions of job-related injury and illness: o Occupational injury - wound or other bodily condition caused by external force, including stress or strain, which is identifiable as to time and place of occurrence, and member or function affected, and caused by a specific event (or series of events) within a single workday or shift. o Occupational illness - illness or condition caused by systemic infection; continued or repeated stress or strain; exposure to toxins, poisons, fumes, etc., or other continued and repeated exposure to work conditions over a long time period. Key points for supervisors to remember include: o A CA-1 must be submitted within 48 hours of the injury. o Supervisors do not have the option of refusing a CA-16 if an employee claims that he/she was injured on the job. o A CA-16 cannot be issued for occupational diseases without prior approval from OWCP. o Supervisors should be aware that by issuing a CA-16, they are obligating the government to pay for 30 days of medical bills unless OWCP notifies the employee otherwise. 8-3 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 8: EMPLOYEE STRESS, ILLNESS, AND INJURY UNIT 1: DEALING WITH ILLNESS AND INJURY o The employee has the option of selecting a physician. The physician's name should be typed on the CA-16. The list of persona-non-grata physicians from OWCP should be checked with RHR whenever possible and if the physician's name is on the list, another one should be selected. (If someone on the list actually performs the service, OWCP will pay for initial visit and then notify the employee to select another physician.) o A CA-2 should be submitted for an occupational disease. o Continuation of Pay (COP) is authorized for an injury, but never for an occupational disease. o All absences must be documented by the employee's physician and the physician should show that the absence is related to the on-the-job injury. o It is essential for the employee to collect all the available medical documentation, both from the dispensary and from the hospital/doctor. We have to provide OWCP with enough information on which to base its decision. o Additional guidance is available through DIAR 22-11 and RHR. Other Health Related Issues There are other illnesses which, although they are not caused by conditions in the work place, do have implications for the work unit. Generally speaking, these are infectious and communicable diseases (e.g., polio, meningitis, tuberculosis, infectious hepatitis). In some cases other workers should be tested to see if they have contracted the disease, and, in other cases, immunization of other workers is advisable. The supervisor should, therefore, inform RHR promptly if an employee contracts a serious communicable disease. Medical examinations may be required. Fitness for duty examinations are used in two kinds of situations: o When the employee exhibits symptoms of a physical or mental condition which calls into question the employee's continued ability to perform the duties of his/her position or threatens the welfare of the public or other employees. o When the employee requests a benefit or special treatment based on a medical condition. 8-4 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 8: EMPLOYEE STRESS, ILLNESS, AND INJURY UNIT 1: DEALING WITH ILLNESS AND INJURY In the latter case, the burden of providing acceptable evidence about the medical condition rests with the employee. If the employee fails to provide adequate evidence for DIA to conclude that a medical condition exists which needs to be taken into account, DIA is free to proceed with whatever action is called for, having fully met its procedural obligations related to the health question. Death Notification and Survivor Assistance Immediately upon learning of the death of a DIA civilian employee, his/her immediate supervisor will: o Appoint a volunteer Family Assistance Officer (if possible from employees at GS-11 or above), preferably a co-worker of the deceased, to provide personalized assistance to the next of kin in all matters except those pertaining to statutory/regulatory survivor benefits for which the Assistant Deputy Director for Human Resources (RHR) is responsible. This individual will be granted official time away from regularly assigned duties without charge to leave. However, official travel outside the Washington area will not normally be authorized. o Inform RHR of the name and telephone number of the Family Assistance Officer. o Notify the appropriate Deputy Director for, or chief of special office, and the Office of Security. o Notify RHR so that arrangements for flowers or charitable donations may be initiated through the DIA Civilian Welfare Fund. (Only in case of employees in the Washington, DC area). o Notify the person responsible for maintaining time and attendance records of the deceased. o Prepare an SF-52 (Request for Personnel Action) showing the date of death as the effective date. o Initiate action to recover Government property, including building and area passes and parking permits, and process a final clearance. 8-5 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 8: EMPLOYEE STRESS, ILLNESS, AND INJURY UNIT 1: DEALING WITH ILLNESS AND INJURY When it is learned that a death has occurred in the immediate family of an employee (spouse, children, parents and siblings), a letter of condolence will be prepared by the major activity to which the employee is assigned. The draft letter will be transmitted by staff summary sheet through RHR, which will review it and forward it through RS and ED to the Director for signature. The transmittal memo will explain in brief the circumstances of the death and will be signed by the major activity head or designated representative. The letter should be mailed to the employee within 3 days of the death. In addition, a personal expression of sympathy from the employee's directorate should be considered. A DIA employee who learns of the death of a former employee will notify RHR with any available details. RHR will take prompt action to verify the death, and will publish a suitable announcement to all members of DIA. OFFICIAL GUIDANCE: DIAR 22-11, Compensation for Injury DIAR 22-29, Death Notification and Survivor Assistance 8-6 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 8: EMPLOYEE STRESS, ILLNESS, AND INJURY UNIT 2: DEALING WITH THE TROUBLED EMPLOYEE INTRODUCTION FINDING HELP There are a variety of mental, emotional, and physical problems that, single or in combination, adversely affect individual and unit performance. There also may be security and legal implications, particularly in regard to substance abuse. Sometimes these conditions are acute or transitory; in other cases they become chronic and even fatal if no one intervenes. It is particularly important for supervisors to be able to recognize the onset of stress-related and similar problems and to be able to intervene positively to alleviate the problem. DIA recognizes alcoholism, drug abuse, and mental disorders as treatable health problems. The DIA Employee Alcoholism and Drug Abuse Program offers prevention, treatment and rehabilitation opportunities to employees consistent with DIA mission and security requirements. IF YOU WANT TO KNOW ABOUT.... GO TO.... o Recognizing signs of a troubled employee o The DIA Alcoholism and Drug Abuse Program o Guidelines for responding to and confronting emplbyees Page 8-8 Page 8-9 Page 8-10 8-7 --- Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 8: EMPLOYEE STRESS, ILLNESS, AND INJURY UNIT 2: DEALING WITH THE TROUBLED EMPLOYEE Recognizing Signs of a Troubled Employee Dealing with poor performance is a basic supervisory responsibility, but it is a mistake always to take poor performance entirely at its face value. As often as not, there is an_underlying.problem whIch needs to be dealt with before any progress can be made on improving performance. This is particularly the case when an employee's performance is deteriorating. Be alert, through continuing observation, to changes in the work or behavior of your subordinates. The following may be indications of problema-such as substance abuse or mental/emotional illness: o Performance Deterioration Noticeable decrease in quantity and/or quality of work Increasing failure to observe deadlines Difficulty in concentration Memory loss Confusion Poor judgment Difficulty in understanding/following instructions Alienation from other staff members o Absenteeism/Tardiness Excessive, unannounced, or unexcused absenteeism especially on Mondays, Fridays, days before and after holidays, and on paydays or the day after Long lunch hours and deterioration of performance in the afternoon Frequent absences - particularly for headaches, colds, flu, bronchitis, sore throats, back problems, toothaches, "peculiar" accidents, and family problems Habitual tardiness Frequent absences from work site beyond normal expectations Increased use of annual and sick leave ? Attitude/Behavior Changes Mood Swings Depression, hints of suicide "Hyper" behavior - grandiose, loud, making extreme remarks Resentful, suspicious, secretive, belligerent, and hypersensitive attitudes Feelings of persecution Altercations with fellow employees Noticeably heavy drinking at lunch 8-8 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 8: EMPLOYE! STRESS, ILLNESS, AND INJCPY UNIT 2: DEALING WITH THE TROUBLED EMPLOYE1 - Odor of alcohol on breath in the morning, often attempts to disguise breath by mints, cough drops, sprays, etc. - Drinking during working hours - Chronic lying, excusing, and rationalizing o Physical Changes - Deterioration of personal appearance and/or grooming - Unexplained drastic weight changes - Changes in physical characteristics - flushed face, discoloration of eyes, changes in size of pupils of eyes, hand tremors - Jumpiness, drowsiness - Chronic "colds" Increase in digestive ailments - Increase in health problems o Family/Relationship/Social Problems Increase in family/relationship problems - Financial/legal problems - Accidents or DWI (Driving While Intoxicated) - Minor criminal behavior (e.g., shoplifting) The DIA Alcoholism and Drug Abuse Program Because of its sensitive mission, DIA is exempted from the requirement to assure employees that their job security will not be jeopardized by requests for counseling or referral assistance for alcoholism and drug abuse problems. Consideration, however, should be given in all instances to the degree of access to classified information granted the employee. (Coordinate with the Security and Counterintelligence Directorate). RHR provides advice and assistance to supervisors/managers on all aspects of the program. Upon the request of a supervisor, RUR will arrange for counseling by the medical staff of the Civilian Employees Health Service. An employee who decides to undergo a prescribed program of treatment which will require absence from work will be granted sick leave for this purpose. The employee will be responsible for the costs of treatment of substance abuse problems. If an employee refuses to accept the assistance offered through this program or to otherwise correct the problem, disciplinary action should be taken, as warranted, on the basis of unsatisfactory job performance. 8-9 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 8: EMPLOYEE STRESS, ILLNESS, AND INJURY UNIT 2: DEALING WITH THE TROUBLED EMPLOYEE Supervisors need to be alert to the possibility of substance abuse when confronted with performance problems, but will not attempt to diagnose alcoholism or drug abuse. Rather, they should record symptoms to assist medical counselors, and document specific instances where an employee's work performance, behavior, or attendance fails to meet minimum standards or appears to be deteriorating. Supervisors should consult RHR for advice. Guidelines for Responding To and Confronting Employees When there is reasonable evidence that the employee has a substance abuse habit which is undermining his/her performance, the supervisor should interview the employee. The supervisor should recognize that even if an employee needs help, it is unlikely that he/she will welcome it. Alcoholism, in particular, is characterized by vigorous denial that a problem exists, and few employees will readily accept the fact that they are behaving irrationally. In fact, the more irrational the behavior, the less likely it is that the employee will respond positively to offers of help. For this reason, a supervisor needs to proceed cautiously, and upon professional advice, in cases where a problem seems to exist: DON'T DO o Ignore the problem in hope that it will go away o Try to diagnose o Try to push the employee into "confessing" the nature of the problem o Moralize o Lose your temper in the face of belligerence or defiance o Accept assurances that "it won't happen again" o Try to "treat" the employee yourself o Contact RHR for advice o Document specific instances when the employee's behavior or performance was unusual or unacceptable o Confront the employee, making clear that your primary concern is with job performance, but, whenever appropriate, try to show concern for the employee's welfare o Concentrate on facts in dealing with the employee, not your interpretation of them o Strongly suggest that the employee see RHR for counseling to help resolve the poor job performance 8-10 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 8: EMPLOYEE STRESS, ILLNESS, AND INJURY UNIT 2: DEALING WITH THE TROUBLED EMPLOYEE o Make it clear that the employee has a choice between seeking assistance or accepting the consequences of unsatisfactory performance o Give the employee a time by which you expect to see improvement o Monitor the employee's job performance/behavior o If performance/behavior does not improve, take appropriate administrative action. Special cases: o In the rare case in which the employee does not appear to be in reasonable control of his/her faculties or behavior, seek immediate medical diagnosis and emergency treatment, and notify RHR. If the employee seems apt to be assaultive or imminently suicidal, it may be necessary to enlist the assistance of the building guard service. o If the supervisor believes that the employee is using illegal substances, the supervisor should be careful not to elicit from the employee any specificity about the nature of any illegal activity. o If the supervisor has good reason to believe that the employee is involved in criminal conduct potentially harmful to the person or the property of others (e.g., drug dealing, stealing to support a drug habit), the supervisor's first obligation is to DIA and the other employees. Therefore, the evidence should be presented through normal supervisory channels to law enforcement authorities. OFFICIAL GUIDANCE: DIAR 20-17, Rehabilitation and Referral Service for Alcohol and Drug Abusers and Related Matters 8-11 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 ? ? ? Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 9: MANAGING OVERSEAS EMPLOYEES OVERVIEW DIA's unique mission requires the assignment of significant numbers of civilian employees in overseas areas. Chapter 9 deals with the special requirements in dealing with such employees. CHAPTER 9 CONTENTS Chapter 9 contains 2 units. Unit 1: DIA Overseas Employees - General provisions - Defense Attache system - Other DIA employees assigned overseas Unit 2: Dependents/Foreign Nationals Employment of dependents of personnel stationed in foreign areas - Employment of foreign nationals in foreign areas 9-1 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 9: MANAGING OVERSEAS EMPLOYEES UNIT 1: DIA OVERSEAS EMPLOYEES INTRODUCTION FINDING HELP Special provisions are needed in managing the complexities of civilian employees overseas. Considerations of financial prudence, conformity with host country agreements or trea- ties, availability of qualified individuals in the overseas area, desirability of a low U.S. government profile in host countries, and the like govern the management of this special work force. IF YOU WANT TO KNOW ABOUT.... GO TO.... o General provisions o Defense Attache System (DAS) o Other DIA employees assigned overseas Page 9-3 Page 9-4 Page 9-4 9-2 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 9: MANAGING OVERSEAS EMPLOYEES UNIT 1: DIA OVERSEAS EMPLOYEES General Provisions When it is advantageous to employ civilians in overseas areas, maximum use will be made of qualified individuals, U.S. citizens or local nationals, available locally. Unless precluded by treaties or other agreements, preference will be given to dependents of military and civilian personnel stationed in the area. (However, members of the immediate family cannot be assigned within the same Branch or comparable organizational element except in unusual circumstances.) Personnel recruited in or transferred from the United States will be limited to filling key positions regarded as essential for security reasons or requiring skills not available locally. Consideration must be given to the ability of DIA to insure adequate housing, subsistence, medical, commissary, exchange, laundry, transportation and other essential facilities and services. Except in emergencies, an overseas manager will not request U.S. recruitment unless health and decency standards can be met. Since DIA civilian employees abroad are representatives of the United States, DIA will select only persons whose qualifications and adaptability make them suited for overseas assignment. Full and accurate information will be given prospective employees about the area for which they are being considered, the type of facilities that are available, environmental conditions, the work they will perform, and their responsibilities to DIA and the United States. Individuals considered for overseas assignment will be selected solely on merit. Exclusionary policies of the country to which an employee is to be assigned will not be a factor in selection. If the host country refuses a visa to a selected candidate on the basis of exclusionary policies related to equal opportunity factors (e.g., sex, race, religion), DIA will report the denial through channels to the Assistant Secretary of Defense (International Security Affairs). Reemployment rights to a position in the continental United States may be given to DIA employees who accept assignments overseas with DoD. Employees exercising such rights will submit applications (including updated personnel security forms) 6 months prior to the completion date of the period for which such rights were granted. Employees who exercise reemployment rights to DIA will be placed in vacant positions for which they are qualified, using DIA Priority Placement Program procedures. (See Chapter 3, Unit 4) When permitted by U.S. and host country treaty or agreement, DIA will pattern its employment conditions for locally hired non-U.S. citizen employees after the customs and practices of the local area. Compensation for such employees will be based on local prevailing pay rates. Such employees will receive training necessary to equip them to perform their duties, make them more productive, and qualify them for advancement. 9-3 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 9: MANAGING OVERSEAS EMPLOYEES UNIT 1: DIA OVERSEAS EMPLOYEES Defense Attache System (DAS) DIA employees may be assigned to the DAS and individuals may be recruited for the system from outside DIA. The normal length of tour for a DAS civilian employee is 2 years. In specific cases, a shorter term may be approved by the Director, DIA. Further, the 24-month tour may be reduced by 2 months when a DAS employee signs a renewal agreement to serve an additional tour at the same or another overseas area. The maximum period of continuous overseas duty (at one or more duty stations) is 6 1/2 years. An employee who has served for that period must reside in the United States for 2 years or more before becoming eligible for another overseas tour. All DAS employees will be advised of the 6 1/2-year limit. An employee who fails to accept reassignment to the United States after serving the maximum period overseas will be separated. However, the Executive Director may waive the limit in unusual circumstances when the overall needs of DIA demand an exception. DIA employees reassigned to DAS will be returned to a position in the United States on return from overseas. DAS employees recruited from outside DIA will be considered for reassigment after successful completion of their DAS tours on a case-by-case basis subject to the needs of DIA. The cognizant Defense Attache must recommend retention of the employee before reassignment to DIA. DAS employees will receive housing allowances, cost-of-living allowances, and differential allowances as appropriate to their place and conditions of employment. Other DIA Employees Assixned Overseas Normally, DIA employees serving overseas other than those in DAS are limited to an aggregate of 5 years and have a standard tour of duty of 36 months with specified exceptions; renewal transportation agreements will be for 24 months. In areas where the standard tour is '2 or 3 years, the tour may be reduced by 2 months when employees sign a renewal agreement to serve an additional tour at the same or another overseas area. The tour of employees serving in a 36-month tour area who have 5-year service limitations, may be reduced by 6 months for renewal agreement travel, provided the renewal is for duty in a 36- or 24-month tour area. (When the initial agreement is reduced, the renewal agreement must prescribe a period of service which, in combination with previous service, will total 60 months including absence for renewal agreement travel and related leave.) Use of such reduced tours is authorized to permit scheduling leave at slack periods or during school vacations. A DIA manager desiring to establish a tour of duty other than those established will submit a request for an exception, including reasons. Final approval authority rests in the Office of the Secretary of Defense. 9-4 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 9: MANAGING OVERSEAS EMPLOYEES UNIT 1: DIA OVERSEAS EMPLOYEES Certain employees hired overseas: o whose immediate prior service was also overseas o who report without renewal agreement travel, and o whose agreements have been negotiated will be required to serve in the area for a period of time in addition to their immediate prior period of civilian or military service, to complete either the authorized tour for the area or one year from their date of employment, whichever is greater. This applies to: o employees transferring to the DIA from either a DoD component or another Government agency o military personnel, persons in the employ of an international organization participated in by the United States, and persons in the employ of Government contractors overseas, who separate in overseas areas to accept DIA employment. When persons are involved in a transfer of function, the tour of duty specified in their current agreements will govern. The 5-year limitation on overseas service does not apply to personnel: o with the status of dependents accompanying DoD military or civilian personnel stationed in the area o in positions with official position descriptions requiring frequent contact with officials of the host nation and a detailed current knowledge of the culture, mores, lain, customs, or government processes of the host nation, which usually cannot be acquired outside the host nation. Other extensions beyond 5 years may be granted by the Executive Director on a case-by-case basis for a specified period, normally not to exceed one year when: o a suitable replacement has not been located and time is required to train a replacement o special personal circumstances, such as imminent retirement, make it inappropriate to require the employee to return o special work circumstances make it desirable that the employee be retained for an additional period. 9-5 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 9: MANAGING OVERSEAS EMPLOYEES UNIT 1: DIA OVERSEAS EMPLOYEES DIA civilians will receive differentials and allowances that are appropriate to their employment conditions. DIA employees reassigned overseas will be returned to positions in the United States after completion of their overseas tours. Employees recruited from outside DIA will be afforded reassignment to Headquarters DIA according to their conditions of employment and needs of the Agency. 9-6 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 9: MANAGING OVERSEAS EMPLOYEES UNIT 2: DEPENDENTS/FOREIGN NATIONALS INTRODUCTION: FINDING HELP It is often advantageous for DIA to meet staffing needs in overseas areas by employing qualified individuals already located in the area. The two major sources of such employees are dependents of military or civilian personnel of DoD stationed in the area, and foreign nationals. IF YOU WANT TO KNOW ABOUT.... GO TO.... o Employment of dependents of personnel stationed in foreign areas o Employment of foreign nationals in foreign areas Page 9-8 Page 9-8 9-7 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 9: MANAGING OVERSEAS EMPLOYEES UNIT 2: DEPENDENTS/FOREIGN NATIONALS EmPlovment of Dependents of Personnel Stationed in Foreign Areas If qualified dependents of military or civilian personnel of DoD are locally available for appointment to positions in foreign areas for which recruitment outside the current work force is appropriate, appointment will be limited to such dependents unless precluded by treaties or other agreements which provide for preference being given to local nationals. Generally, appointments of dependents will not extend: o longer than 2 months following the transfer from the area, or the separation, of the appointee's sponsor, or o beyond the time the employee ceases to be a dependent. Bmplovment of Foreign Nationals in Foreign Areas U.S. facilities are normally established in the territory of another nation under the terms of a treaty or other agreement, which usually contains provisions on the employment of foreign nationals. These provisions differ from country to country, but the foreign national employment system must conform to these general principles: o Prevailing practicies, local laws, and customs shall be followed in the employment of foreign nationals when the practices, laws, and customs are not in conflict with U.S. law and are compatible with the management needs of DIA. o Foreign nationals shall be employed as extensively as practicable, consistent with dependent hire policies and agreements with the host country, to reduce the need to import workers into the host country. DIA is responsible for protecting its security. The agreement with the host government must provide: o for appropriate investigative requirements for foreign nationals o that no person will be employed by DIA if the employment is Inconsistent with the interests of national security. DIA will release any foreign national who is considered to be a security risk, but since such a discharge may cause serious labor unrest and grievances, carefully following procedures is necessary to insure that employees are fairly treated. 9-8 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 9: MANAGING OVERSEAS EMPLOYEES UNIT 2: DEPENDENTS/FOREIGN NATIONALS Local nationals shall be accorded employment conditions based on local law and prevailing practices and customs. These conditions shall be favorable enough to meet fair standards in the labor market, but not so advantageous as to create a privileged group within the country, or to disrupt the local labor market. OFFICIAL GUIDANCE: DIAR 22-20, DIA Employees in Overseas Areas, Enclosure 3 9-9 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 OL J94clet-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 10: CONCLUDING PERSONNEL ACTIONS OVERVIEW Those personnel actions which terminate an employee's Federal service, voluntarily or involuntarily, are an integral part of a personnel system and an important aspect of a supervisor's responsiblities. Retirement (see also Chapter 7, Unit 2) and resignation are the most common concluding personnel actions. Involuntary termination is comparatively infrequent, but because adversarial relationships are often involved, such actions require disproportionate care from managers. Another type of separation which is very common in the Federal service is transfer to another agency, which does not affect the employee's status as a Federal employee but does terminate his/her employment in DIA. CHAPTER 10 Chapter 10 contains two units, each of which deals with actions CONTENTS terminating employment in DIA. Unit 1: Retirement - CSRS - FERS - Supervisory/managerial responsibilities Unit 2: Resignation and Termination - Resignations - Separation - transfer - Separation for military service - Expiration of appointment - Separation - disability - Other terminations - Out-processing requirements 10-1 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 10: CONCLUDING PERSONNEL ACTIONS UNIT 1: RETIREMENT INTRODUCTION FINDING HELP Retirement is a major employee benefit and the most commonly used separation action among career Federal employees. Supervisors/managers need to be informed of the various types of retirement and of their responsibilities in this regard. IF YOU WANT TO KNOW ABOUT.... GO TO.... o CSRS Page 10-3 o FERS Page 10-5 o Supervisory/managerial responsibilities Page 10-5 10-2 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 10: CONCLUDING PERSONNEL ACTIONS UNIT 1: RETIREMENT CSRS There are 4 basic types of Civil Service Retirement System retirement for which DIA employees employed before 1984 are eligible: Optional Retirement, Discontinued Service Retirement, Disability Retirement, and Deferred Retirement. TYPE ANNUITY ELIGIBILITY REQUIREMENTS Optional o Immediate o o o Employed under the Retirement Act for at least 1 year within the 2- year period immediately preceding the separation on which the annuity is based, Completion of 5 years of civilian service, and Meets certain age and length of service requirements - Age 62, or - Age 60 and 20 years of creditable service, or - Age 55 and 30 years of creditable service. Discontinued Service o o Immediate If employee o Involuntarily separated from the service, is under age 55, annuity is reduced by 1/6 of 1 percent for each month o Employed under the Retirement Act for at least 1 year within the 2- year period immediately preceding the separation on which the annuity is based, the employee is under age o Completion of 5 years of civilian service, and 55. 10-3 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 10: CONCLUDING PERSONNEL ACTIONS UNIT 1: RETIREMENT TYPE ANNUITY ELIGIBILITY REQUIREMENTS Discontinued Service (Cant 'd) o Meets certain age and length of service requirements - Age 50 and 20 years of creditable service, or - Any age and 25 years of creditable service. Disability o Immediate o o Completion of at least 5 years of civilian service, and While employed under the Retirement Act have become totally disabled for useful and efficient service in his/her position or any other position of the same grade or class. Deferred o o Deferred to age 62 May give up annuity by applying for and receiving a refund of retirement contribu- tions o o o Separated from the service for any reason, or transferred to a posi- tion in which he is not under the Retirement Act, before meeting the requirements for an immediate annuity, Completion of at least 5 years of civilian service, and Employed under the Retirement Act for at least 1 year within the 2- year period immediately preceding his/her separation or transfer. 10-4 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 10: CONCLUDING PERSONNEL ACTIONS UNIT 1: RETIREMENT FERS Under the FERS there is a variety of entitlements which vary depending on the date of employment and which present options for the employee's choice. RHR has full information to assist supervisors in advising employees. Supervisory/Managerial Responsibilities In most cases, retirement action is voluntary and initiated by the employee. In the case of disability retirement, however, the agency may initiate retirement action if: o the application is in lieu of removal o the employee is clearly unable (not simply unwilling) to file for himself/herself ? the employee has no immediate famly member or some other person who is responsible for the employee's care and custody to file for him/her. Ceremonies for retiring DIA employees may be conducted by the immediate supervisor, or at a higher level, according to procedures established within each Directorate/Office. If the retiree does not want a ceremony, the retirement certificate and plaque can be presented privately or mailed. On the employee's final workday, the supervisor will insure that the employee completes the appropriate internal clearance required within his/her organization. The employee must also be debriefed by security. OFFICIAL GUIDANCE: DIAR 22-10, Retirement 10-5 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 10: CONCLUDING PERSONNEL ACTIONS UNIT 2: RESIGNATION AND TERMINATION OVERVIEW FINDING HELP In addition to retirement, employees leave DIA employment by a variety of routes, most voluntary. Such separations can provide data to help in improving management practices. All officials will direct their efforts toward retaining fully qualified employees who are an asset to DIA. By the same token, involuntary separation is an option when employees fail to meet DIA standards on a continuing basis. All separations have security implications. IF YOU WANT TO KNOW ABOUT.... GO TO.... o Resignations Page 10-7 o Separation - transfer Page 10-7 o Separation for military service Page 10-7 o Expiration of appointment Page 10-8 o Separation - disability Page 10-8 o Other terminations Page 10-8 o Out-processing requirements Page 10-8 10-6 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 10: CONCLUDING PERSONNEL ACTIONS UNIT 2: RESIGNATION AND TERMINATION Resignations An employee who plans to resign will submit a written notice on SF 52 to his/her supervisor at least 2 weeks before the last day of active duty. Oral notice is acceptable when written confirmation cannot be obtained from the employee. In such a case, the manager receiving the oral resignation will prepare a memorandum to record the resignation. Supervisors will not refuse to accept a resignation nor attempt to compel the employee to remain beyond the date specified. Neither will an employee be requested or advised to resign. A submitted resignation is binding upon the employee, but he/she may sometimes be permitted to withdraw the resignation before it becomes effective. RHR, after consulting with the management official concerned, may decline a request to withdraw a resignation when there is a valid reason, such as administrative disruption, or the commitment to hire a replacement. (The fact that adverse action proceedings will have to be initiated if the employee doesn't resign does not constitute a valid reason.) The reason must be explained to the employee. Separation - Transfer An employee who wishes to transfer to another Federal agency will not be refused a release. RHR will negotiate with the other agency the date an employee will leave DIA. Supervisors may request at least 2-weeks notice, or when necessary, up to 30 days. However, if a period of over 2 weeks would jeopardize the employee's transfer, the additional time in DIA will not be required. Separation for Military Service Employees with statutory reemployment rights,(i.e., those serving under Permanent, Conditional or Indefinite appointments) who separate to enter active duty in the Armed Forces are entitled to reemployment in DIA after leaving the Armed Forces. To insure these rights, the following steps must be taken on separation: o The employee's official position description will be reviewed for currency and accuracy, and revised, if necessary. o The official personnel folder and qualification records normally used for promotion purposes will be retained. o The employee will be referred to RHR for counseling on reemployment rights prior to the date of separation. 10-7 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 10: CONCLUDING PERSONNEL ACTIONS UNIT 2: RESIGNATION AND TERMINATION The effective date of separation for employees entitled to Military Leave will be the expiration of such leave or any additional annual leave granted. The effective date of separation of other employees will be the day preceding the employee's entrance on active duty, or the date on which any approved leave will expire after entrance on active duty. Expiration of Appointment Employees serving under appointments with a time limitation must be terminated (or have the appointment extended or converted) prior to the date of expiration. Separation - Disability DIA may request a medical examination of an employee when it is believed that the employee is not performing satisfactorily because of a physical or mental condition or when an employee's condition constitutes a hazard to others or to the employee. (See also Chapter 8, Unit 2 and Chapter 10, Unit 1) Such a request should give full details of performance, conduct, absences, and other observations relating to the incapacity of the employee. The evidence should be such that would warrant adverse action procedures if the medical findings do not support disability retirement. An employee has the right to be represented during these procedures. Other Terminations There are a variety of other terminations, most of which are at least somewhat adversarial in nature. All require close coordination with RHR in advance. Out-Processing Reauirements The objectives of the out-processing procedures are to: o enable DIA to retain desirable employees and to try to correct deficiencies that may have been the cause of the separation of an employee o obtain a final separation clearance on DIA Form 185, Part B (Outgoing Clearance Check List for Civilian Personnel) for each employee who separates from DIA o inform the separating employee of his/her benefits and obligations, and o obtain the return of Government property and any monies owed the Government. 10-8 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 10: CONCLUDING PERSONNEL ACTIONS UNIT 2: RESIGNATION AND TERMINATION When a employee informs the supervisor that he/she plans to terminate DIA employment, the supervisor will discuss the reasons for leaving. Depending on circumstances, the supervisor will endeavor to make changes necessary to retain a desirable employee, including possible reassignment. If the employee cannot be retained, the supervisor will promptly submit a separation personnel action (SF 52) signed by the employee to RHR. On receipt of the SF 52, RHR will conduct, where appropriate, a pre-separation interview to: o obtain information as to the employee's reason(s) for leaving o assess desirability of retaining the employee and, where advisable, suggest reassignment in DIA o recommend correction of conditions which led to the employee's dissatisfaction o brief the departing employee regarding benefits, out-processing and clearance requirements on the last day of duty o inform an employee who is paid at a rate equal to or greater than the minimum rate of GS-13 of the mandatory reporting requirements of PL91-121 on defense-related employment, and obtain a signed acknowledgement. On the employee's final workday, the supervisor will insure that the employee completes the appropriate internal clearance required within his/her organization. The employee must report to The Directorate for Security and Counterintelligence for debriefing from collateral security clearance. All personnel auhorized access to SI/SAO information must clear with the element Special Intelligence Contact Officer prior to appearing at the Special Security Office for debriefing. The employee will be responsible for obtaining clearances outlined in DIA Form 185, Part B and returning the complete form to RHR. 10-9 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 Declassified and Approved For Release 2013/03/18: CIA-RDP90-00530R000400810004-0 CHAPTER 10: CONCLUDING PERSONNEL ACTIONS UNIT 2: RESIGNATION AND TERMINATION If a supervisor learns that an employee in non-duty status is separating without returning to duty, the supervisor will: o submit an SF 52 on behalf of the employee; o secure all Government property known to be in the employee's posession, including passes/badges and parking permits; o insure that DIA Form 185, Part B is hand-carried to the offices specified for clearances and returned to RHR. o notify the employee to return for appropriate security debriefing; where return is impossible The Directorate for Security and Counterintelligence will be notified. When applicable, RHR will inform the departing employee of the mandatory reporting requirements on defense-related employment. OFFICIAL GUIDANCE: DIAR 22-7, Adverse Actions DIAR 22-13, In-and Out-Processing, Clearance and Indoctrination of Civilian Personnel 10-10 Declassified and Approved For Release 2013/03/18 : CIA-RDP90-00530R000400810004-0