SUMMARY -- SUPPORT GROUP, NPIC

• Document Type: CREST
• Collection: General CIA Records
• Document Number (FOIA) /ESDN (CREST): CIA-RDP90-00379R000100200014-8
• Release Decision: RIPPUB
• Original Classification: S
• Document Page Count: 2
• Document Creation Date: December 27, 2016
• Document Release Date: August 27, 2012
• Sequence Number: 14
• Content Type: MISC

Declassified in Part - Sanitized Copy Approved for Release 2012/08/27: CIA-RDP90-00379R000100200014-8
Summary -- Support Group, NPIC
Situation:
NPIC accomplishes most of its own support through decentralized
OL careerists. Centralized supply system is ADP oriented and
requires a combination of supply and ADP skills.
NPIC is working with C/SD to establish positions but unable to
staff them.... staffing temporarily with 8 GE contract people as
stop-gap. PMCD has been asked to review proposed grade structure;
some positions have not been filled -- trying to get others but not
yet approved. More quality people (category I) are needed to staff
Supply branch in the short term. "Too many logs careerists see
NPIC as a punishment-type tour."
Perceptions:
For the most part, logs personnel are high-quality, especially
from RECD.
OL is in a service business but we sometimes forget it. "It
gives satisfaction when people have been heard and someone tried to
help them."
Main OL is becoming mor bureaucratic by) requiring more
paperwork. On requisitions, etc., the t ency is to say "Give me
a piece of paper on this."
Requisition response time is most frequent complaint of main OL
SD/PD.
Overall impression: "NPIC will always judge OL by the quality of
personnel assigned to the center. OL's image has been vastly
improved in past 3 years because of significant improvement in
quality and types of log svcs provided."
How improve:
Provide quality OL personnel skilled in ADP to handle the new
central supply system....a better match of people to do the job.
Provide better requisition response time.
Don't make excuses or be negative. Try to help and be positive
even if you don't see a solution.
Show more flexibility in OL Central.
Additional svcs/support needed:
More help in coordination process w/GSA re parking or building
concerns.
Declassified in Part - Sanitized Copy Approved for Release 2012/08/27: CIA-RDP90-00379R000100200014-8
 Declassified in Part - Sanitized Copy Approved for Release 2012/08/27: CIA-RDP90-00379R000100200014-8
S, ECRET
SG/NPIC Summary (cont'd)
"Need those things that LIMS was purported to provide -- an
on-link processing of requisitions, follow-up, and payment of
invoices."
Svcs best understood: Construction supp_ort.._
Svcs least understood: Procurement/supply and, transportation.
How communicate better:
Schedule periodic presentations on items of interest, e.g.,
(1) status of new HQ Bldg, (2) consolidation of Agcy components at
HQ (Who goes in? Who steps out? Why?). Generally share
information; "just tell what is going on."
OL staff meeting notes useful.
HOME Bulletin keeps external careerists informed.
Strongly encourage OL senior management and working level
visit NPIC for exposure, education, and two-way orientation.
Ideas to consider adopting from NPIC:
NPIC has a full-time briefer to tell what NPIC is doing.
NPIC conducts in-hour training including NPIC Mgrs' Crs
(carries some of OL flag through Log Orientations by decentralized
OL reps).
SECRET
Declassified in Part - Sanitized Copy Approved for Release 2012/08/27: CIA-RDP90-00379R000100200014-8