1. A - SUPPLIES

• Document Type: CREST
• Collection: General CIA Records
• Document Number (FOIA) /ESDN (CREST): CIA-RDP90-00379R000100200003-0
• Release Decision: RIPPUB
• Original Classification: S
• Document Page Count: 3
• Document Creation Date: December 27, 2016
• Document Release Date: August 27, 2012
• Sequence Number: 3
• Content Type: MISC

Declassified in Part - Sanitized Copy Approved for Release 2012/08/27: CIA-RDP90-00379R000100200003-0
ADMINISTRATI - INTERNAL USE ONLY
1.a - Supplies
b - equipment/procurement
c - parking
d - printing and photography
e - courier and mail
f - "contracts"
g - space/maintenance
h - space/improvements
2.a - good
b - good (Feedback is critical)
c - fair
d - excellent
e - good
f - good (ACRB a problem at times)
g - improving
h - needs improvement
3.a - Suggest you query Agency components periodically re what kind of
supplies they feel should be stocked in Agency supply rooms. While
LOG obviously cant acquiese in all suggestions/ideas - more
customer
input is called for. PR effect would help OL.
fading
into the distant
info.
concern/question.
Regretably LIMS
equipment requisitions is a never ending
which was to help in this respect seems to be
future. The issue is one of timely and current
To maximum extent OL/SMB and Expediters must take up slack.
c - The issue with parking most time revolves around perceptions of
inequality of permit issuance. OL's perspective that medical and
car pool permits are its proper domain and all others are the
proper
domain of the Directorate avoids, doesn't resolve the issue. I'd
naively suggest that OL take a greater role in the allocation
of all permits. Of equal import, a parking permit hotline
for violations and improper parking as well as info seems long
over
due. This is another area where, because of the involvement of
two feifdom's (OL and OS) non action is the norm. Either OL should
take over the control of on campus parking in all its
ramifications
or at a minimum insist on a standing interface with OS on this
one!!
d - Consistently superior and timely work!!!!
e - No suggestions.
f - On occasion the year end crunch between processing contracts and
- C/DI/;1PS/SSC
DCT
Declassified in Part - Sanitized Copy Approved for Release 2012/08/27: CIA-RDP90-00379R000100200003-0
 Declassified in Part - Sanitized Copy Approved for Release 2012/08/27: CIA-RDP90-00379R000100200003-0
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- C/DI/MPS/SSC
ADMINISTRATIVE - INTERNAL USE ONLY
"cut off" dates highligth the difficulties with "managing" the
great
volumn of contractural activity. These problems are most evident
in
ADP type contracts and seem in part at least to be a result of the
number of "hands" - OL, OIT, OS - involved in the process. Some
effort
at consolidating much of these functionally similar reviews either
OL or in the decentralized contracting units would go far toward
eliminating bottlenecks.
g - Improvements since ALLIED's arrival are apparent. There are fears
& however that the volumn of service requests/demands which are
obviously
h rising - will cause a slow down or total collapse. There is an
incredi-
bent up need and backlog which potentially could swamp the
process.
while ALLIED and LOG both are gearing up - the current surge may
well outstip resources. OL should revisit whether they should
staff theirs and ALLIED's effort to meet the surge - rather than
what appears to be the current case - staff for anticipated norm
and only prepare for contingency.
The area of space renovation/maintenace is one where much needs
to be done. The multitude of Offices involved, OS, OIT, OC, OL
etc, the lack of effective communication "devises" between these
elements and between them and the customers cause constant
problems.
Again the suggestion is that the various elements, if not
colocated,
at least have a continuing forum at the "working" level through
which the"total picture" can be see and controled.
4 Suggest OL not take on "New services" until current act is improved.
5 The "people to people" aspect of Log services to Agency customers is
to a large extent a reflection of the communication problems refered
to above. Where there is good communication devises and forums -
courtesy and professionalism abounds - where there isn't - there
isn't!
6 The customer understands little of the processes which go into their
obtaining OL services. They unquestionably understand the service.
The issue is to get from one to the other and the problem is that
OL is doing a good job of educating the wrong people. The customer
is not the component Logistician or Administrative Officer/Assistant
- the customer is the analyst or what have you looking for the
service.
this is where understanding - ie education is needed.
7 Perceptions of OL are generally compartmentalized into what kind
of service is involved. Space maintenance currently does not instill
ADMINIST - RNAL USE ONLY
Declassified in Part - Sanitized Copy Approved for Release 2012/08/27: CIA-RDP90-00379R000100200003-0
 Declassified in Part - Sanitized Copy Approved for Release 2012/08/27: CIA-RDP90-00379R000100200003-0
ADMINISTRATIVE - INTERNAL USE ONLY
rushes of joy and pleasure with OL - nor does parking. P&PD does
consistently - mail and courier most times, procurement (contracts
and
POs) except at crunch time and where timely status data is not forth-
coming. Thus these perceptions/misperceptions must be dealt with
differently and selectively.
9 OL must obsolutely tie itself into the Agency's data/commo system.
While I applaud forinstance, HOME's WANG system - I daily lament the
fact that the HOME project officers - each and everyone- are not
sitting with Delta Data at hand to answer queries, track OC and OIT
status - and readily communicate with the logistician in the front
line. OL has got to get its commo act together - ASAP!!!!!
10 All agency courses - dealing with the DA and or the working
environment
should have an OL portion. Next to the employee and his/her salary -
the
working environment is at the top of the "interest list"!!!!
11 More and better PR by the "right" people to the "right" people.
ADMINISTRATIVE - INTERNAL USE ONLY
C/DI/MPS/SSC
Declassified in Part - Sanitized Copy Approved for Release 2012/08/27: CIA-RDP90-00379R000100200003-0