SUMMARY -- OFFICE OF MGT PLANNING & SVCS, DI

• Document Type: CREST
• Collection: General CIA Records
• Document Number (FOIA) /ESDN (CREST): CIA-RDP90-00379R000100200001-2
• Release Decision: RIPPUB
• Original Classification: S
• Document Page Count: 2
• Document Creation Date: December 27, 2016
• Document Release Date: August 27, 2012
• Sequence Number: 1
• Content Type: MISC

Declassified in Part - Sanitized Copy Approved for Release 2012/08/27: CIA-RDP90-00379R000100200001-2
Summary -- Office of Mgt Planning & Svcs, DI
General: OCR's priorities are:
rocurement
t
i
.
p
pmen
(1) any kind of electronic processing equ
d
(2) any kind of oral/verbal communications that OCR needs an
rqmts are documented and known--and their status.
Perceptions:
Space maintenance and parking "do not instill rushes of joy
and pleasure w/OL."
P$PD (provides good services) "consistently; mail and courier,
most times; purchase orders and contracts, except at crunch time
and when timely status info is not forthcoming."
Specific problems:
Status of equipment requisitions is a never-ending concern.
SBM and expediters must "take up slack."
"The Architectural Design Staff, HOME, has been the biggest
bottleneck for a long time. There are not enough in-house
architects."
"Because two feifdoms (OL and OS) are involved in parking,
non-action is the norm. Either OL should take over control of
on-campus parking in all its ramifications or, at a minimum,
insist on a standing interface w/OS."
Year-end crunch between processing contracts and the cut-off
dates presents problem, especially in ADP-type contracts; seems to
be result of number of "hands" (OL, OIT, OS) in the process.
Lack of effective communication between OS, OIT, OC, OL, etc.
on space renovation/maintenance causes constant problems.
How improve:
More experienced and higher graded project officers.
Query Agency components periodically re supplies they feel
should be stocked in Agency supply rooms.
OL take greater role in allocating all parking permits.
Establish a parking permit hotline for violations and improper
10 parking.
Consider consolidating functionally similar reviews of
ADP-type contracts either in OL or in decentralized contracting
Ne units.
Declassified in Part - Sanitized Copy Approved for Release 2012/08/27: CIA-RDP90-00379R000100200001-2
 Declassified in Part - Sanitized Copy Approved for Release 2012/08/27: CIA-RDP90-00379R000100200001-2
MPS/DI Summary (cont'd)
C .CRtT
If not various elements (e.g., OS, OIT, OC, OL) are not
co-located, at least have a continuing forum at the working level
through which to see and control the total space
renovation/maintenance picture.
"There are fears that the volume of service requests/demands
which are obviously rising will cause a slowdown or collapse.
Consider staffing OL's and Allied's effort to meet the surge
rather than staff for the anticipated norm and only prepare for a
contingency."
"0L must tie itself into the data/commo system. I daily
lament the fact that HOME project officers are not sitting w/Delta
Data at hand to answer queries, track OC and OIT status, and
readily communicate w/the logistician in the front line. OL has
got to get its commo act together -- ASAP:"
"Bring LIMS up/increase use of ADP in all OL services soonest."
Have project officers get out to sites more often.
Establish relative priority system of needs; give customer's
needs precedence over OL's needs.
Improve communications between SD and PD and their customers.
Give timely and current information on status of equipment
01 requisitions.
"Tell the client the totality of the system and how things get
done."
Additional svcs/su ort: "Suggest OL not take on 'new services'
until current act is improved."
How communicate better:
"0L does some of the most unique and sexiest work in the
Agency. Take advantage of telling everybody what you're doing."
Customers understands the OL service they want but little of
the processes that go into obtaining them. The customer is not
the component log or admin officer/assistant; he's the person
needing the service. This is where "education" is needed.
Include an OL portion in all Agency courses dealing w/the DA
and/or the working environment. "Next to the employee
and...salary, working environment is at the top of the interest
list!"
Get top speakers in OL to give such orientations.
"More and better PR by the right people to the right people."
"Better communications will improve service itself."
Declassified in Part - Sanitized Copy Approved for Release 2012/08/27: CIA-RDP90-00379R000100200001-2