"MANAGING IN CIA"

• Document Type: CREST
• Collection: General CIA Records
• Document Number (FOIA) /ESDN (CREST): CIA-RDP89-00955R000200250061-2
• Release Decision: RIPPUB
• Original Classification: K
• Document Page Count: 3
• Document Creation Date: December 23, 2016
• Document Release Date: August 22, 2012
• Sequence Number: 61
• Publication Date: March 25, 1987
• Content Type: MEMO

Declassified in Part - Sanitized Copy Approved for Release 2012/08/22 : CIA-RDP89-00955R000200250061-2
OTE 87-1012
25ri4Ijit 1987
MEMORANDUM FOR: Deputy Director for Operations
VIA: Deputy Director for Administration
25X1 FROM:
Director of Training and Education
SUBJECT: "Managing in CIA"
. 1. When I became Director of Training, I was surprised to
find that there was a great demand for OTE's management training
courses, even though they were not held in esteem by senior
Agency managers. The latter were divided between those who
thought of management training as something worth doing when
there was nothing better to do, and those who saw the importance
of such training to the Agency's functioning, but who suspected
(or believed) that OTE's courses were not directly relevant.
The latter group was the more numerous, particularly in the wake
25X1 of the and a series of IG inspections
that underlined basic management shortcomings in our components.
2. So, Agency managers were lining themselves up for
OTE's courses, or were, with misgivings, sending their
25X1 supervisors to Chamber of Commerce or, were hiring
25X1
outside management "experts" in the hope that if you paid enough
money you would get some relevant training. And OTE's trainers
were working themselves to the bone trying unsuccessfully to
keep up with the demand, comforted by the knowledge that they
were doing needed work that was appreciated by their students,
but nagged by the suspicion that there had to be a better way.
.L.
Declassified in Part - Sanitized Copy Approved for Release 2012/08/22 : CIA-RDP89-00955R000200250061-2
Declassified in Part - Sanitized Copy Approved for Release 2012/08/22 : CIA-RDP89-00955R000200250061-2
SUBJECT: "Managing in CIA"
3. The facts sorted this way:
--OTE's courses were good, but not relevant enough to the
problems of CIA's managers.
--they did not constitute a "program"; i.e., a clearly
explicable and understood framework for the training and
development of CIA's managers.
--They did not meet clearly defined Agency goals.
4. Hence, with the concurrence of the Training Steering
25X1 Group is a member), we stood down management training
for four months-- in order to rebuild it. We sent a
questionnaire to all Agency managers (no mean feat, since
nobody--that's right--nobody knows who are the Agency's
25X1 managers).
5. The questionnaire did three things:
--one, it announced what we were doing to Agency managers.
--two, it told us what they think is important to teach,
i.e., what being a manager in CIA means.
--three, it uncovered a ground swell of concern and support
for doing better training and development of our managers.
25X1 Within one week, over gency managers sent in their
25X1 questionnaire. Abou of them volunteered to be interviewed!
6. Armed with the data, the next step was to rebuild the
basic courses, and the overall program. This was done by late
Fall. The program was vetted by the Training Steering Group,
the Executive Director, and the DDCI. All agreed that the
program looked sound, the teaching points in the two three-day
courses "Managing in CIA," and "Leading in CIA" were on the
mark, and asked that these courses be made "mandatory" for all
new CIA managers.
2
Declassified in Part - Sanitized Copy Approved for Release 2012/08/22 : CIA-RDP89-00955R000200250061-2
Declassified in Part - Sanitized Copy Approved for Release 2012/08/22 : CIA-RDP89-00955R000200250061-2
25X1
25X1
SUBJECT: "Managing in CIA"
7. Since the beginning of the year, we have run "managing
in CIA" and "Leading in CIA" a total of seven times for about
managers. The feedback has unequivocally said that these
courses are telling CIA managers what they need to know.
8. Attached are evaluations from five DO officers who took
the last "Managing in CIA" course. As you can see, all five
strongly recommend this course for other supervisors. All five
commented that the course should be longer! (It runs three
hectic days. We have no intention of making it longer anytime
soon.) These evaluations are typical of what we are hearing
from other supervisors, from the DO and elsewhere. Moreover,
the "Leading in CIA" course is, if anything, even more popular
with supervisors.
9. I am now confident that the substance of the two
mandatory courses is right. And, that the methodology is
right--Agency case studies, Agency managers, and a fast pace.
10. For what may be the first time in CIA's history, you
and the other top leaders can answer the question "have you told
CIA managers what you expect of them as managers in this
Agency." The answer is in "Managing" and "Leading in CIA."
Attachment
cc: C/CMS/DO
25X1 0/OTE,
Dizt/Libution:
0/Lig - Addtezzee, Watt
1 - C/CMS/DO, Watt
1 - D/OTE, w/o att
1 - OTE Regi.stAy, w att
1 - C/LDD/OTE, Wo att
(3/25)
Declassified in Part - Sanitized Copy Approved for Release 2012/08/22 : CIA-RDP89-00955R000200250061-2