REMARKS OF WILLIAM J. CASEY DIRECTOR OF CENTRAL INTELLIGENCE TO CIA EMPLOYEES ON EXCELLENCE CIA AUDITORIUM 13 JUNE 1985

• Document Type: CREST
• Collection: General CIA Records
• Document Number (FOIA) /ESDN (CREST): CIA-RDP88B00443R000903620001-4
• Release Decision: RIPPUB
• Original Classification: S
• Document Page Count: 20
• Document Creation Date: December 22, 2016
• Document Release Date: February 1, 2011
• Sequence Number: 1
• Publication Date: June 13, 1985
• Content Type: MISC

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REMARKS OF WILLIAM J. CASEY
DIRECTOR OF CENTRAL INTELIGENCE
TO
CIA EMPLOYEES
ON
EXCELLENCE
CIA AUDITORIUM
13 JUNE 1985
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IT WAS EXACTLY FORTY-FOUR YEARS AGO, ON JUNE 13, 1941, THAT
PRESIDENT FRANKLIN D. ROOSEVELT, WITH A STROKE OF HIS PEN, CREATED
AMERICA'S FIRST PEACETIME INTELLIGENCE SERVICE, KNOWN AS THE
OFFICE OF THE CO-ORDINATOR OF INFORMATION.
ON THE SAME DAY HE DESIGNATED WILLIAM J. DONOVAN, A LAWYER
FROM NEW YORK AND A CONGRESSIONAL MEDAL OF HONOR RECIPIENT IN
WORLD WAR I, AS ITS DIRECTOR. BEN COHEN, ONE OF ROOSEVELT'S FIVE
WHITE HOUSE ASSISTANTS, DID THE PAPERWORK ON THIS. HE PROJECTED
THAT DONOVAN WOULD HAVE A STAFF OF 92 BY THE END OF THE YEAR.
WHEN BOMBS DROPPED ON PEARL HARBOR, LESS THAN SIX MONTHS LATER,
DONOVAN HAD A STAFF SIX TIMES THAT, 596 PEOPLE TO BE EXACT.
INCLUDED WERE 150 OUTSTANDING ACADEMICS FROM CAMPUSES AROUND THE
COUNTRY WORKING AWAY AS ANALYSTS IN THE LIBRARY OF CONGRESS. THIS
WAS THE GENESIS OF OUR DIRECTORATE OF INTELLIGENCE. BEGINNING IN
THE MONTHS AFTER PEARL HARBOR, AT THE CONGRESSIONAL COUNTRY CLUB
HERE IN WASHINGTON, AT OTHER TRAINING CAMPS AROUND AMERICA AND
IN CANADA, THOUSANDS OF AMERICANS WERE BEING TRAINED IN SMALL
ARMS, PARACHUTE JUMPING, INTELLIGENCE TRADECRAFT, WIRELESS
COMMUNICATIONS, AND THE FULL RANGE OF SUPPORT ACTIVITIES. IN
NEW YORK AND OTHER CITIES, FOREIGN NATIONALS AND REFUGEES FROM
EUROPE WERE BEING INTERVIEWED. FOREIGN BROADCASTS FOR THE FIRST
TIME WERE BEING RECORDED AND ANALYZED ON A SYSTEMATIC BASIS,
MISSIONS WERE ESTABLISHED IN NEUTRAL CAPITALS.
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THAT WAS THE INCEPTION OF A TRADITION IN AMERICAN INTELLIGENCE OF MOVING RAPIDLY -- GATHERING TALENTED PEOPLE -- RISING TO NEW
CHALLENGES -- TAKING ON NEW DIMENSIONS -- BECOMING EVER MORE
VERSATILE -- A TRADITION WHICH HAS FLOWERED AND PERSISTED TO
THIS DAY.
I TAKE THIS OCCASION TO REVIEW WITH YOU WHERE THIS TRADITION
HAS BROUGHT US AND THE CHALLENGES WE FACE TODAY. BY JUNE 13, 1941,
PRESIDENT ROOSEVELT HAD SEEN NAZI GERMANY PICK OFF CZECHOSLOVAKIA
AND AUSTRIA -- HITLER AND STALIN AGREE TO CARVE UP POLAND --
GERMAN ARMIES INVADE NORWAY, DENMARK, HOLLAND, BELGIUM, FRANCE,
YUGOSLAVIA AND GREECE -- THE SOVIET ARMY INVADE FINLAND --
AND HE HAD BECOME WORRIED ABOUT GERMAN AGENTS AS A FIFTH COLUMN
IN SOUTH AMERICA. HOW MUCH MORE OMINOUS IT CAN APPEAR AS WE
SURVEY OUR WORLD TODAY. WE SEE SOVIET TROOPS AND PLANES IN
AFGHANISTAN, VIETNAM AND CUBA. WE SEE CUBAN TROOPS IN ANGOLA,
ETHIOPIA AND NICARAGUA. WE SEE VIETNAMESE TROOPS IN CAMBODIA
AND LIBYAN TROOPS IN CHAD AND UGANDA. WE SEE SOVIET, CUBAN,
LIBYAN, IRANIAN AND NORTH KOREAN AGENTS EVERYWHERE -- ALL ENGAGED
IN AN AGGRESSIVE, SWEEPING CAMPAIGN TO UNDERMINE AND THREATEN
AMERICAN INTERESTS ON ALL THE CONTINENTS OF THE WORLD.
FORTY-FOUR YEARS AFTER DONOVAN ACCEPTED ROOSEVELT'S
CHALLENGE, WE STILL CONFRONT A WORLD AT WAR -- MAJOR CONVENTIONAL
WARS, GUERRILLA WARS, CIVIL WARS, SUBVERSIVE MILITARY CAMPAIGNS,
A WAR OF TERRORISM AND A CLANDESTINE WAR. TODAY, WE NEED TO
IDENTIFY AND UNDERSTAND THIS MULTI-FRONT CAMPAIGN, TO ASSESS ITS
PURPOSES, STRATEGIES AND RELATIONSHIPS, TO HELP DEVELOP AN EFFECTIVE
DEFENSE AND COUNTER-STRATEGY.
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BEYOND THIS CHALLENGE -- THE CONTEST AGAINST THE HARD
TARGET -- WE CONFRONT A STAGGERING ARRAY OF NEW CHALLENGES THAT
I THINK WOULD HAVE SURPRISED EVEN BILL DONOVAN.
IF YOU JOINED CIA AT ANY TIME IN ITS FIRST 25 YEARS THE
ODDS ARE THAT YOU WOULD HAVE BEEN WORKING ON SOME ASPECT OF THE
SOVIET UNION, CHINA OR, TOWARD THE END OF THAT PERIOD, VIETNAM.
BUT THERE HAS BEEN A REVOLUTIONARY CHANGE IN THE WORLD OF
INTELLIGENCE, A CHANGE THAT ONLY RECENTLY HAS BEGUN TO BE RECOGNIZED
FOR THE FAR-REACHING IMPLICATIONS IT HAS FOR THE WAY WE ORGANIZE
AND CARRY OUT OUR WORK -- A CHANGE THAT HAS MADE THIS A VERY
DIFFERENT KIND OF AN ORGANIZATION THAN IT WAS EVEN 10 YEARS AGO.
CIA HAS BECOME INVOLVED IN A RANGE OF SUBSTANTIVE ISSUES
AND PROBLEMS THAT WOULD HAVE AMAZED OUR PREDECESSORS. IN ADDITION
TO OUR WORK ON THE HOSTILE THREAT FROM THE SOVIET UNION AND ITS
COLLABORATORS, WE NOW COLLECT AND ANALYZE INFORMATION ON
SUBJECTS AS DIVERSE AS: TERRORISM AND PSYCHOLOGICAL WARFARE --
NARCOTICS AND ILLEGAL FINANCIAL FLOWS -- GENETIC ENGINEERING --
INTERNATIONAL ECONOMIC AND FINANCIAL DEVELOPMENTS -- FOREIGN
INDUSTRIAL TECHNOLOGIES AND INTERNATIONAL ECONOMIC COMPETITION --
TECHNOLOGY TRANSFER AND THEFT -- NEW RESOURCES AND MATERIALS --
THE FUTURE OF ECONOMICALLY VITAL COMMODITIES -- FOOD SUPPLIES AND
WATER RESOURCES -- DEMOGRAPHIC TRENDS AND IMMIGRATION FLOWS --
INSURGENCIES AND INSTABILITY AROUND THE WORLD -- RELIGIOUS,
TRIBAL AND ETHNIC FORCES -- THIRD WORLD DEBT -- NUCLEAR AND
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CHEMICAL PROLIFERATION -- AND MANY, MANY MORE. OUR SCOPE IS
SO VAST THAT WE NOW MUST HAVE SPECIALISTS IN MORE THAN 60 DIFFERENT
DISCIPLINES TO DEAL WITH THE RANGE OF ISSUES ON OUR PLATE.
WE CAN ALL BE PROUD OF THE QUALITY AND RELEVANCE OF OUR
WORK IN THESE FAR-REACHING AREAS.
IN MY TALKS
WITH FOUR CHIEFS OF STATE AND WITH FOREIGN AND DEFENSE MINISTERS
IN THOSE COUNTRIES, I FOUND GREAT INTEREST AND CONFIDENCE IN
THE ASSESSMENTS OF THIS AGENCY AS I DO IN MY DISCUSSIONS WITH
THE PRESIDENT, THE CABINET SECRETARIES, AND MILITARY LEADERS
HERE AT HOME.
I WOULD LIKE TO DESCRIBE IN SOME GREATER DETAIL OUR OPERATIONAL,
COLLECTION, TECHNICAL AND ANALYTICAL EFFORT IN JUST A FEW OF
THESE AREAS TO REMIND ALL OF US HOW WE CAN QUICKLY REACT TO NEW
CHALLENGES BY DRAWING TOGETHER EXPERTISE FROM DIFFERENT COMPONENTS.
-- TODAY THE NATION IS AROUSED BY THE SUCCESS OF THE
WALKER SPY RING. MONTHS AGO, SEEING THE INCREASING SOPHISTICATION
OF SOVIET EFFORTS TO PENETRATE OUR SECRETS BY TECHNICAL METHODS,
OUR DIRECTORATE OF SCIENCE AND TECHNOLOGY ESTABLISHED A TASK
FORCE TO APPLY ITS SKILLS AND RESOURCES TO COUNTER THIS NEW
THREAT TO OUR SECURITY.
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ANOTHER TASK FORCE IS WORKING BOTH TO BRAINSTORM AND DEVELOP
SMALL SYSTEMS TO COLLECT AND ANALYZE INTELLIGENCE AND TO FACILITATE
OPERATIONS AGAINST SUCH INCREASINGLY CRITICAL AND EXCRUCIATINGLY
DIFFICULT TARGETS AS TERRORISM, ARMS SMUGGLING AND GUERRILLA
WARFARE.
THE PRESIDENT IS COMMITTED TO DEVELOP A STRATEGIC DEFENSE
HIS MILITARY AND TECHNICAL ADVISORS BELIEVE TO BE FEASIBLE.
THE SOVIETS, ALTHOUGH THEY HAVE BEEN WORKING ON STRATEGIC DEFENSE
FOR OVER 15 YEARS, AND HAVE ALREADY BUILT A MISSILE DEFENSE
AROUND MOSCOW, ARE PROPAGANDIZING THAT SUCH DEFENSE WON'T WORK,
IS NOT AFFORDABLE, AND EVEN IF IT CAN BE PAID FOR, IS DESTABILIZING
ANYWAY. TO HELP COUNTER THIS, WE HAVE TASK FORCES READY TO
BRIEF OUR ALLIES ON THE SOVIET PROGRAM ON STRATEGIC DEFENSE, ON
OUR ONGOING ASSESSMENTS OF SOVIET CAPABILITIES TO DEVELOP RESPONSES
TO THE PRESIDENT'S STRATEGIC DEFENSE INITIATIVE AND ON OUR ANALYSES
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OF SOVIET COMMAND, CONTROL AND COMMUNICATIONS IN THE SAME WAY WE
BRIEFED ON SS-20 DEPLOYMENTS AND SOVIET EFFORTS TO ACQUIRE WESTERN
TECHNOLOGY IN 1982 AND 1983.
ANOTHER TASK FORCE IS EXPLORING WAYS IN WHICH FOREIGN TELEVISION
BROADCASTS CAN CONTRIBUTE TO CURRENT INTELLIGENCE REPORTING AND
OUR INDICATIONS AND WARNING RESPONSIBILITY.
WE ARE SEEING NEW OPPORTUNITIES FOR CROSS-DIVISIONAL
ANALYSIS, IDENTIFYING AREAS WHERE SKILLS UNIQUE TO ONE DIVISION
CAN BE APPLIED TO SUBSTANTIVE ISSUES HANDLED IN ANOTHER UNIT.
FOR EXAMPLE, THE TEAM RESPONSIBLE FOR OIL FACILITIES VULNERABILITY
HAS BEEN ASKED TO LOOK AT THE VULNERABILITY OF TELECOMMUNICATION
SYSTEMS AND COMPUTER CENTERS IN KEY INDUSTRIAL COUNTRIES IN THE
FACE OF TERRORIST THREATS. ANOTHER GROUP IS LOOKING AT PATTERNS
OF SOVIET COMMODITY PURCHASES TO ASSESS THEIR IMPACT ON LESS
DEVELOPED COUNTRIES AND THE POTENTIAL LEVERAGE THIS GIVES THE
SOVIETS.
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AT THE SAME TIME THAT WE ARE RESPONDING TO THE NEEDS OF THE
GOVERNMENT ON A WIDE RANGE OF PROBLEMS THAT CONFRONT OUR COUNTRY.
WE IN CIA -- PERHAPS ALONE IN GOVERNMENT -- CAN AND MUST ALSO
LOOK TO THE DISTANT FUTURE TO ALERT OUR LEADERS TO TRENDS OF
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HISTORICAL IMPORTANCE AND FUTURE DEVELOPMENTS FOR WHICH WE MUST
BEGIN PREPARING TODAY. TWO RECENT EXAMPLES OF THIS INCLUDE AN
EXTRAORDINARY ASSESSMENT BY HARRY COCHRAN OF THE PLAYERS AND
FORCES IN THE INTERNATIONAL ARENA IN THE YEAR 2000 AND MAJOR
STUDIES BY N TRENDS IN THE THIRD WORLD AND STRUCTURAL
CHANGE AROUND THE WORLD IN THE COMING DECADES. THE LATTER STUDY,
IN PARTICULAR, WAS CIRCULATED TO THE MOST SENIOR OFFICIALS IN
GOVERNMENT AND PROVIDED THE BASIS FOR A LARGE AGENCY-SPONSORED
CONFERENCE ON STRUCTURAL CHANGE THAT INVOLVED PRESENTATIONS AND
DISCUSSION BY A WHO'S WHO OF LEADERS IN GOVERNMENT, INDUSTRY AND
THE ACADEMIC COMMUNITY.
GIVEN THE DRAMATIC GROWTH IN THE NUMBER OF ISSUES AND PROBLEMS
WHERE THE PRESIDENT EXPECTS CIA TO PLAY A ROLE, AND IN NEW WAYS
TO GET AT THEM, AND GIVEN THE FINITE RESOURCES WE HAVE -- EVEN
AFTER THE GROWTH OF RECENT YEARS -- THERE IS ABSOLUTELY NO WAY
THIS AGENCY CAN MEET THESE REQUIREMENTS -- AND NEW ONES CERTAIN
TO COME -- BY RELYING ONLY ON THE DIRECTION OF A SMALL NUMBER OF
MANAGERS ON THE SEVENTH FLOOR. THE ONLY WAY WE CAN COPE WITH
THE MULTIPLICITY OF THREATS OUT THERE IS FOR THE TALENTED PEOPLE
WE HAVE AT ALL LEVELS TO SEIZE THE INITIATIVE BY RECOGNIZING AND
TACKLING NEW ISSUES AND PROBLEMS. I'M GRATIFIED AT SEEING SO
MANY INDIVIDUALS AND SMALL TASK FORCES DOING THAT SO EFFECTIVELY
AND SO FREQUENTLY AT THEIR OWN INITIATIVE.
AS WE MOVE INTO THE LATTER HALF OF THE 1980s AND LOOK TOWARD
THE 1990s, WE MUST GIVE STILL FREER REIN TO THE INITIATIVE AND
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IMAGINATION OF OUR CASE OFFICERS, THE ANALYSTS, THE SCIENTISTS
AND ENGINEERS AND SUPPORT PEOPLE. OVER THE PAST YEAR WE HAVE
TAKEN A GREAT MANY STEPS TO STRIP AWAY RED TAPE, DELEGATE AUTHORITY,
IMPROVE THE FLOW OF INFORMATION, ENCOURAGE SELF-STARTING INITIATIVES,
AND RECOGNIZE AND REWARD SPECIAL ACHIEVEMENTS. LAST YEAR'S
DELEGATION OF AUTHORITY FOR CAREER SERVICE HEADS TO APPROVE CASH
AWARDS HAS PRODUCED A SUBSTANTIAL INCREASE IN THE NUMBER OF
EMPLOYEES RECOGNIZED FOR OUTSTANDING ACCOMPLISHMENTS. FOR THE
ENTIRE PERIOD OF THAT DELEGATION FROM 1 MAY 1984,
HAVE
BEEN MADE, AT A RATE SOME 50 PERCENT MORE THAN THE PREVIOUS YEAR.
LET ME NOW GIVE YOU JUST A FEW SPECIFIC EXAMPLES OF SUBSTANTIVE
PROBLEMS WHERE BREAKTHROUGHS OR EXTRAORDINARY CIA PERFORMANCE
WAS THE PRODUCT OF INDIVIDUAL INITIATIVE AND IMAGINATION WELLING
UP FROM OUR RANKS. AGAIN, SOME EXAMPLES:
SCHOOL OF MINES FOR TRAINING, SAW PERSONAL COMPUTERS WHICH WOULD
ENHANCE HIS WORK IN THE STRATEGIC RESOURCES DIVISION OF OGI. ON
RETURNING TO HEADQUARTERS HE OUTLINED HIS IDEAS TO HIS SUPERVISORS.
THEY RESPONDED BY PURCHASING THREE IBM PCS AND ENCOURAGED HIM TO
TEST OUT HIS IDEAS ON THE ANALYSIS OF WORLD ENERGY MARKETS.
HAS BECOME AN IMPORTANT SOURCE OF INFORMATION FOR
ANALYSTS THROUGHOUT THE DI ON THE USE OF PERSONAL COMPUTERS IN
DOING ANALYSIS AND HAS BROKEN NEW GROUND IN THE USE OF MICRO-
COMPUTERS, EXPECIALLY THEIR GRAPHIC CAPABILITIES, IN BRIEFING
GOVERNMENT LEADERS.
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A DIVISION CHIEF IN DI, ON HIS OWN
INITIATIVE ASSEMBLED A TEAM OF OUTSIDE EXPERTS ON THE SOVIET
UNION AND SOUTH ASIA TO DO AN INDEPENDENT ASSESSMENT OF THE WAR
IN AFGHANISTAN. A RETIRED EMPLOYEE WITH EXPERIENCE IN DRAFTING
AND MANAGING NATIONAL ESTIMATES IS IN CHARGE OF THIS EFFORT, BUT
CIA ESTIMATES WERE NOT PROVIDED THE OUTSIDE EXPERTS IN ORDER TO
MAINTAIN THE INDEPENDENCE OF THEIR VIEW. THE PAYOFF WILL BE, IN
ESSENCE, A "TEAM B" NATIONAL ESTIMATE PRODUCED INDEPENDENT OF
THE DI ANALYTIC PROCESS. THIS WILL PROVIDE AN IMPORTANT OUTSIDE
CHECK ON OUR OWN JUDGMENTS.
A PART-TIME TTAC EMPLOYEE, WHOSE
PREVIOUS ASSIGNMENT WAS IN THE DO, DEVELOPED PROCEDURES, NEGOTIATED
GROUND RULES, SCREENED THE SENSITIVE TRAFFIC, AND PERSONALLY
ABSTRACTED THE PERTINENT DATA FOR A FIRST - A SENSITIVE DATA
BASE UNDER DO POLICY GUIDANCE, STAFFED BY DI PERSONNEL, AND
HOUSED IN A DO COMPUTER. THE DATA BASE IS NOW A KEY RESEARCH
TOOL, CONTAINING ABSTRACTS. IT IS SERVING AS A MODEL
FOR EXPANDING THE CONCEPT OF CORRELATING SPECIAL DO INFORMATION
WITH THAT OF SEVERAL OTHER DEPARTMENTS OF THE U. S. GOVERNMENT,
INCLUDING COMMERCE AND DEFENSE.
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A NOTABLE EXAMPLE OF ALL THE DIRECTORATES WORKING TOGETHER
EFFECTIVELY ON A HIGH PRIORITY, AND DIFFICULT TASKS, IS OUR
CURRENT INTENSIVE EFFORT, WITH OTHER ELEMENTS OF THE GOVERNMENT,
TO GAIN THE RELEASE OF AMERICAN HOSTAGES AND TO REDUCE THE DANGERS
FOR OTHER POTENTIAL VICTIMS OF INTERNATIONAL TERRORISM.
FACED WITH INTELLIGENCE TARGETS WHICH ARE EXTRAORDINARILY
DIFFICULT TO PENETRATE, THE DDO DRAWS HEAVILY ON THE PERSONNEL AND
KNOW-HOW OF OTHER DIRECTORATES IN THE COLLECTION, ANALYSIS AND
PURSUIT OF LEADS TO THE NECESSARY INTELLIGENCE AND BASIS FOR
FURTHER ACTION.
THE DDI REGULARLY PRODUCES REPORTS AND ANALYSES ON THE STATUS
OF HOSTAGES AND ON POLITICAL DEVELOPMENTS BEARING ON TERRORIST
THREATS. THESE ARE EXAMINED DAILY BY DDO AND DDI ANALYSTS
TOGETHER IN REGULAR JOINT MEETINGS ON THIS SUBJECT. THE DDS&T
HAS DEVELOPED INNOVATIVE AND PRODUCTIVE TECHNICAL COLLECTION
TECHNIQUES WHICH, DEPLOYED IN COOPERATION WITH THE DDO, HAVE
CONTRIBUTED GREATLY TO OUR COUNTER-TERRORISM WORK. THE DDA,
INCLUDING THE OFFICE OF MEDICAL SERVICES, REGULARLY DEALS WITH
THE PHYSICAL AND PSYCHOLOGICAL PROBLEMS FACING HOSTAGES, FORMER
CAPTIVES AND THE FAMILIES OF TERRORIST VICTIMS, ESTABLISHES
COMMUNICATION AND MOVES PEOPLE AND MATERIAL FOR HOSTAGE RESCUE AND
COUNTER-TERRORIST EFFORTS. IN SHORT, A JOINT EFFORT IN WHICH
THE HIGHEST LEVELS OF MOTIVATION AND TRUE TEAM SPIRIT OF OUR
AGENCY ARE REFLECTED.
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IT WARMS MY HEART TO SEE INDIVIDUALS TAKING INITIATIVE TO
SPEED THE TEMPO AROUND HERE. SIMILARLY, I LOVE TO SEE NEW
RECOGNITIONS OF AND ATTENTION TO WHAT OUR CUSTOMERS NEED. HERE
ARE A FEW EXAMPLES:
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AND THERE ARE MANY, MANY MORE I COULD RELATE AND I'M SURE
STILL MORE WHICH I DON'T KNOW ABOUT. YOU FIND THREE ELEMENTS
RUNNING THROUGH, OR SHOWING UP, IN THESE EXAMPLES OF UNUSUAL
INITIATIVE AND PERFORMANCE. ONE IS THE ALERTNESS TO RECOGNIZE
A NEED OR A POTENTIAL IMPROVEMENT AND THE WILL TO MOVE ON IT.
ANOTHER IS THE BRINGING TOGETHER OF DIFFERENT KINDS OF
EXPERIENCE, KNOWLEDGE AND SKILLS LOCATED IN DIFFERENT PARTS OF
CIA, OR THE INTELLIGENCE COMMUNITY, OR THE FEDERAL GOVERNMENT, OR
THE PRIVATE SECTOR TO ACCOMPLISH SOMETHING NEW AND BETTER.
A THIRD IS UNDERSTANDING OF THE NEEDS OF THE INTELLIGENCE
CONSUMER TOGETHER WITH CLOSE ATTENTION, CLOSE RELATIONS, AND
DEDICATION TO MEETING THOSE NEEDS.
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I MENTIONED EARLIER THAT CIA HAS CHANGED DRAMATICALLY OVER
THE YEARS, EVEN OVER THE LAST 10 YEARS. WE WILL CHANGE A LOT
MORE OVER THE NEXT DECADE OR SO, PRINCIPALLY BECAUSE OF DEVELOPMENTS
IN THE WORLD OF TECHNOLOGY. CHANGES IN THE WAY WE ORGANIZE TO
ACCOMPLISH OUR MISSION HAVE ALREADY TAKEN PLACE BECAUSE OF
TECHNOLOGICAL DEVELOPMENTS. WE RECENTLY COMBINED THE OFFICE OF
DATA PROCESSING WITH THE DOMESTIC COMPONENT OF THE OFFICE OF
COMMUNICATIONS TO CREATE THE OFFICE OF INFORMATION TECHNOLOGY
BECAUSE THE INFORMATION HANDLING AND COMMUNICATIONS TECHNOLOGIES
ARE MERGING.
YOU ALL KNOW THAT WE HAVE HAD SOME MARVELOUS SUCCESSES IN
APPLYING TECHNOLOGY TO INTELLIGENCE COLLECTION. WITH SATELLITES
AND SENSORS OF ALL KINDS WE HAVE COME A LONG WAY IN DRAWING UPON
TECHNOLOGY TO IMPROVE OUR PRODUCTIVITY WITH PROJECTS SUCH AS
CRAFT AND SAFE. BUT EVEN MORE IMPORTANT IN THE FUTURE WILL BE
THE USE OF TECHNOLOGY TOOLS TO ENHANCE THE QUALITY OF OUR WORK:
NOT JUST THE VERY CENTRAL FUNCTIONS BUT THROUGHOUT THE ORGANIZATION.
THERE WILL BE MAJOR OPPORTUNITIES FOR US TO IMPROVE NEARLY EVERY
ASPECT OF OUR PERFORMANCE AS WE INCREASINGLY HARNESS TECHNOLOGY --
PARTICULARLY COMPUTER TECHNOLOGY -- TO HELP US. THIS REQUIRES
INNOVATIVENESS ON YOUR PART, SUCH AS THAT EVIDENT IN OSWR'S EFFORTS
REGARDING THE SOVIET ASW PROBLEM WHICH I MENTIONED PREVIOUSLY.
NONE OF THE ABOVE WILL BE POSSIBLE, OF COURSE, WITHOUT HIGH
QUALITY PEOPLE. TECHNOLOGY IS A TOOL FOR PEOPLE TO USE TO DO
THINGS; IT'S NOT AN END IN ITSELF. IT'S VERY CLEAR THAT WE ARE
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GOING TO HAVE TO INVEST HEAVILY IN PEOPLE TO HELP THEM ADAPT TO
CHANGING TECHNOLOGIES, TO HELP THEM STAY FLEXIBLE TO DEAL WITH
THE CHALLENGES WE FACE. SO WE NEED TO MAINTAIN A VIGOROUS
TRAINING PROGRAM AND WE NEED TO CONTINUE TO WORK TO KEEP OUR PEOPLE
MOTIVATED AND TO KEEP ALERT AND TO STAY FLEXIBLE.
WE ARE ALREADY TAKING A HARD LOOK AT OUR TRAINING CURRICULUM.
NEXT WEEK I WILL INAUGURATE A SEMINAR SERIES FOR SOME OF OUR
MORE SENIOR OFFICERS WHICH WILL REVIEW AND EXPLORE OUR APPROACHES
TO SOME OF THE NEW TOUGH PROBLEMS WE ARE FACING. THE PURPOSE
HERE IS TO SEE WHAT WE CAN LEARN FROM SOME INDIVIDUAL EXPERIENCES
AND TO BROADEN OUR PERSPECTIVES IN AN ERA WHEREIN THE AGENCY AND
THE INTELLIGENCE PROFESSION WILL BE FACING INCREASINGLY COMPLEX
ISSUES.
THE MISSION OF THE CENTRAL INTELLIGENCE AGENCY IS TO PROVIDE
INFORMATION TO THE PRESIDENT AND OTHER OFFICERS OF OUR GOVERNMENT
THAT HELPS THEM MAKE TIMELY AND WELL INFORMED DECISIONS CONCERNING
THE NATIONAL SECURITY OF THE UNITED STATES. THEY ARE OUR CONSUMERS.
THE EXCELLENCE OF OUR WORK AND CONTRIBUTION DEPENDS ON HOW WELL
WE PERFORM THAT MISSION -- HOW WELL WE SERVE THEM. EXCELLENCE
AT CIA IS A PRODUCT OF TEAMWORK AT ALL LEVELS. ONE OF THE PRINCIPAL
RESPONSIBILITIES OF THE LEADERSHIP HERE -- FROM BRANCH CHIEF TO
THE VERY TOP -- IS TO CREATE AN ENVIRONMENT IN WHICH ALL OUR
PEOPLE FEEL ENCOURAGED TO -- INDEED, RESPONSIBLE FOR -- TAKING
THE INITIATIVE, CONSTANTLY IMPROVING THE QUALITY OF OUR WORK
WHETHER RECRUITING AGENTS, PLANNING COVERT ACTION, DESIGNING
SATELLITES, OR DOING ANALYSIS, OR PROVIDING SUPPORT.
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THAT BRINGS ME BACK TO WHERE I BEGAN: THE CHALLENGES THAT
WE FACE CAN BE SOLVED ONLY BY TAPPING THE FULL RESOURCES -- THE
IMAGINATION, CREATIVITY, SKILL AND ENERGY -- OF OUR ENTIRE
ORGANIZATION. AS THE EXAMPLES I HAVE DESCRIBED DEMONSTRATE, WE
HAVE A STRONG FOUNDATION ON WHICH TO BUILD.
THERE IS STILL MUCH TO BE DONE IN UNFETTERING AND CHALLENGING
PEOPLE OUT THERE ON THE FIRING LINE. I INVITE YOU TO DROP ME A
NOTE WITH ANY SUGGESTIONS YOU HAVE. I LEARNED MORE ABOUT OUR
ORGANIZATION AND WHAT MAKES IT TICK, AS WELL AS GETTING ENORMOUS
SATISFACTION OUT OF READING THE 600 ODD LETTERS OF SUGGESTION AND
CRITICISM SENT ME A YEAR AGO AFTER I SPOKE HERE ON EXCELLENCE.
EVEN IN A BUREAUCRACY AS FLEXIBLE AS CIA'S, EFFORTS TO
MINIMIZE RED TAPE, ENCOURAGE INITIATIVE, FOSTER CREATIVITY AND
IMAGINATION, AND MESH THE CAPABILITIES OF THE WHOLE AGENCY
INEVITABLY WILL FADE AS BUREAUCRATIC TENDENCIES REASSERT THEMSELVES,
DECISIONMAKING AUTHORITY AGAIN CREEPS UPWARD, AND THE OLD WAY OF
DOING BUSINESS SEEMS EASIER. INDEED, AFTER RISING DRAMATICALLY
FOR A YEAR, CASH AWARDS HAVE DECLINED IN EVERY DIRECTORATE IN
THE LAST SIX MONTHS. PEOPLE BECOME PREOCCUPIED WITH DAY TO DAY
PROBLEMS AND OFTEN DO NOT CONSIDER INITIATIVES WHICH IN THE
SHORT TERM ARE PERHAPS MORE DIFFICULT BUT WHICH PROMISE INCREASED
EFFICIENCY AND EFFECTIVENESS IN THE LONG RUN.
IT IS EASY TO BE CYNICAL AND TO CONTINUE BUSINESS AS USUAL.
BUT HUNDREDS OF PEOPLE IN CIA EVERY DAY ARE COMING UP WITH NEW
INITIATIVES THAT IMPROVE OUR PERFORMANCE AND HELP US CARRY OUT
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OUR MISSION MORE EFFECTIVELY. MANY OF THESE PEOPLE -- PERHAPS
TOO MANY -- NEITHER EXPECT OR RECEIVE ANY SPECIAL RECOGNITION
AND NO ONE MAY RECOGNIZE THEIR ACTIVITIES AS PART OF AN "EXCELLENCE"
PROGRAM. NO MATTER WHAT AN ORGANIZATION CALLS IT, HOWEVER, IT
IS ABSOLUTELY IMPERATIVE THAT PEOPLE AT ALL LEVELS ENCOURAGE AN
ENVIRONMENT IN WHICH INITIATIVE IS ENCOURAGED AND RECOGNIZED IN
WHICH NEW WAYS OF TACKLING BOTH NEW AND OLD PROBLEMS ARE UNDERTAKEN,
IN WHICH THE UNITS IN THE ORGANIZATION POOL THEIR SKILLS TO
ACCOMPLISH THEIR COMMON MISSION.
I AM NOT ASKING TODAY FOR A MASSIVE NEW EXCELLENCE PROGRAM.
I SEE CORPORATIONS AND AGENCIES OF GOVERNMENT POURING OUT SLICK
AND FANCY COLOR BROCHURES EXHORTING AND MAKING SUGGESTIONS FOR
EXCELLENCE. THAT'S NOT OUR STYLE. RATHER, I WISH TO USE THIS
OCCASION TO REMIND ALL OF US AGAIN THAT THE OBJECTIVES OF ENCOURAGING
INITIATIVE FROM ALL LEVELS, RECEPTIVITY TO NEW IDEAS, AND DIMINISHING
BUREAUCRACY ARE NOT MET THROUGH A ONE-TIME CAMPAIGN BUT ONLY BY
BECOMING AN ENDURING PART OF THE AGENCY CULTURE. THERE IS STILL
MUCH TO BE DONE, INCLUDING RENEWED ATTENTION TO COMMUNICATION
AT EVERY LEVEL, NEW EFFORTS TO PROMOTE COOPERATION BETWEEN DIRECTORATES
ON SPECIFIC PROBLEMS, GREATER INVOLVEMENT OF EMPLOYEES IN DECISIONS
AFFECTING THEIR WORKING CONDITIONS, AND MORE.
THE AGENCY HAS HAD CONSIDERABLE STABILITY IN ITS SENIOR
LEADERSHIP AND MORE RESOURCES TO WORK WITH IN RECENT YEARS. WE
ARE WORKING HARD AND DOING WELL. MUCH IS EXPECTED OF US AND YOU
MAY REST ASSURED MORE WILL BE ASKED OF US. BUT, THERE IS ALWAYS
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THE DANGER THAT STABILITY WILL ALSO BREED COMPLACENCY AND
CONTENTMENT. IN THIS WORK, ABOVE ALL OTHERS, WE MUST ACT AGGRESSIVELY
AND CONSCIENTIOUSLY TO HOLD COMPLACENCY AT BAY, AND TO ENSURE AN
ENVIRONMENT IN WHICH CREATIVITY AND IMAGINATION FLOURISH AND
DEDICATION TO THE CONTINUING IMPROVEMENT REMAINS STRONG. WHILE
RECOGNIZING WHAT WE HAVE ACHIEVED, WE MUST REMAIN DISCONTENT
WHEN COMPARING IT TO WHAT WE MIGHT ACHIEVE. MANAGERS MUST
ESTABLISH THE ENVIRONMENT FOR EXCELLENCE. IT IS EVERY OFFICER'S
RESPONSIBILITY TO PRODUCE IT.
FINALLY, I AM AT THIS POINT GOING TO INSTITUTIONALIZE ONLY
ONE THING. EVERY THREE MONTHS, OR AS FREQUENTLY AS IT EMERGES
AS APPROPRIATE, WE WILL MAKE AVAILABLE TO YOU A MORE COMPREHENSIVE
LISTING OF INITIATIVES TAKEN AND OUTSTANDING PERFORMANCES TURNED
IN THAN I HAVE BEEN ABLE TO GIVE YOU TODAY. I HOPE AND EXPECT
THIS WILL STIMULATE NEW IDEAS AND PRACTICAL INITIATIVES, AS WELL
AS INSPIRE BY EXAMPLE. THANK YOU FOR ALL YOU'VE DONE AND WILL DO.
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