DCI REMARKS TO OFFICE OF PERSONNEL CONFERENCE

• Document Type: CREST
• Collection: General CIA Records
• Document Number (FOIA) /ESDN (CREST): CIA-RDP86M00886R000600100031-4
• Release Decision: RIPPUB
• Original Classification: K
• Document Page Count: 8
• Document Creation Date: December 21, 2016
• Document Release Date: January 13, 2009
• Sequence Number: 31
• Publication Date: September 12, 1984
• Content Type: MEMO

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W. U . MOV-J
12 September 1984
MEMORANDUM FOR: Director of Central Intelligence
SUBJECT: DCI Remarks to Office of Personnel Conference
1. Attached are the proposed talking points for your presentation to
the Office of Personnel Conference on 25 September at 1100 hours. If you
have any changes, please forward them to my attention in Room 7D19
Headquarters.
2. My personal thanks to you, in advance, for taking the time to
address our conference.
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DCI REMARKS TO
OFFICE OF PERSONNEL CONFERENCE
25 SEPTEMBER 1984
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"EXCELLENCE STARTS WITH PERSONNEL"
IT GIVES ME A GREAT DEAL OF PLEASURE TO BE ABLE TO SPEAK
TO YOU TODAY, AS YOU BEGIN YOUR OFFICE CONFERENCE. I AM
PARTICULARLY PLEASED WITH THE "EXCELLENCE AND PERSONNEL" THEME
YOU HAVE SELECTED THIS YEAR. No ONE CAN MAKE MORE CRITICAL
CONTRIBUTIONS TO "EXCELLENCE" IN THE AGENCY THAN THE OFFICE OF
PERSONNEL.
YOU SHAPE AN APPLICANT'S FIRST IMPRESSION OF THE AGENCY
THROUGH YOUR INITIAL CONTACT. YOU CONTINUE TO CONTRIBUTE TO AN
EMPLOYEE'S ATTITUDE AND MORALE THROUGHOUT HIS OR HER CAREER;
AND YOU PROVIDE THE LAST IMPRESSION OF THE AGENCY AS AN
EMPLOYEE SEPARATES OR RETIRES.
DURING A PERIOD OF RESTRICTED BENEFITS AND INCREASING
COMPETITION WITH PRIVATE INDUSTRY FOR TALENTED EMPLOYEES. WE
NEED TO BE PARTICULARLY CONCERNED ABOUT THE QUALITY OF WORK
LIFE. REAL JOB SATISFACTION STEMS FROM SUBSTANTIVE WORK
ASSIGNMENTS; BUT YOU HAVE THE POWER TO SIGNIFICANTLY ENHANCE
THE PROFESSIONAL AND TEAM-ORIENTED ATMOSPHERE THAT ALL OUR
EMPLOYEES NEED AND DESIRE.
I KNOW THAT YOU....
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I KNOW THAT YOU HAVE BEEN MAKING GREAT EFFORTS TO ENSURE
THAT OUR EMPLOYEES RECEIVE THE KIND OF SERVICES AND SUPPORT
THAT WILL HELP THEM FLOURISH. YOUR RECENT EFFORTS HAVE
RESULTED IN INCREASED HEALTH BENEFITS FOR EMPLOYEES WITH AN
ACCOMPANYING SIGNIFICANT REDUCTION IN COSTS FOR ANNUAL
PREMIUMS. THIS REVERSAL OF SPIRALING HEALTH COSTS AND
DECREASING BENEFITS IS ESPECIALLY GOOD NEWS FOR OUR EMPLOYEES.
YOU HAVE BEEN IN THE FOREFRONT OF THE EFFORT TO PROTECT OUR
RETIREMENT ENTITLEMENTS. THE OP TEAM HAS CAREFULLY TRACKED
CONGRESSIONAL ACTIVITY REGARDING PROPOSED RETIREMENT
LEGISLATION AND DEVELOPED A NUMBER OF INNOVATIVE APPROACHES TO
STRENGTHEN AND PROTECT OUR RETIREMENT SYSTEM. YOU HAVE ENABLED
US TO DOUBLE THE NUMBER OF CT'S HIRED. AND THESE ARE JUST YOUR
MORE PUBLICIZED RESULTS OF WHICH YOU SHOULD BE PROUD.
STILL, IT IS THE LITTLE EXTRA EFFORT PUT FORTH EVERY DAY
THAT OUR EMPLOYEES OFTEN REMEMBER. SUCH SPECIAL CONCERN HELPS
TO CREATE AND MAINTAIN OUR STANDARDS OF EXCELLENCE. FOR
INSTANCE:
? THE REPEATED PERSONAL INTERCESSION BY
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HEALTH INSURANCE CLAIM RESULTED IN THE AWARD OF
$42,000--DESPITE PREVIOUS DENIALS BY BOTH THE
UNDERWRITER AND OPM.
? THE PERSONAL VISITS BY
TO THE MOTHER OF AN EMPLOYEE, HELPED TO
CALM HER MANY CONCERNS REGARDING HER DAUGHTER'S
DISABILITY RETIREMENT BENEFITS.
SUCCESSFULLY LOCATING TEMPORARY HOUSING FOR A
NEW SINGLE PARENT EMPLOYEE WITH A
7 1/2-MONTH-OLD BABY.
TENACITY WAS RESPONSIBLE FOR
? DUE TO THE PERCEPTION AND GUIDANCE OF
THREE
EMPLOYEES--WHOSE IMMINENT RESIGNATIONS WERE NOT
IN EITHER THE EMPLOYEES' OR THE AGENCY'S
INTERESTS--WERE ABLE TO GET LWOP STATUS.
TO TRAVEL TO THE HOME OF A RETIREE TO ASSIST
HIM WITH THE FILING OF HIS COMPENSATION CLAIM.
PUT OUT EXTRA EFFORT
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GAVE SUPPORT AND AID TO A CAREER
TRAINEE FROM THE TIME OF HIS SEVERE INJURY IN
NOVEMBER 1983 UNTIL HIS RECOVERY IN AUGUST 1984=
? AND THE LIST COULD GO ON.
IN ANOTHER AREA,
WAS SELECTED TO HEAD THE CIA TEAM AND AS THE SURVEY PROGRESSED,
HER ROLE EVOLVED INTO SERVING AS THE TEAM LEADER FOR THE ENTIRE
SURVEY, SPEAKING ON BEHALF OF
THE CIA TEAM. AS A RESULT, AN INEQUITABLE GRADE STRUCTURE HAS
BEEN CORRECTED, A BETTER WORKING RELATIONSHIP
ACHIEVED, AND THE MORALE OF MANY CIA
FINALLY, THIS YEAR WE HIRED EVER-LARGER NUMBERS OF
QUALIFIED EMPLOYEES; AND I WOULD BE REMISS IF I DIDN'T MENTION
THE EXCELLENT STRIDES MADE BY AND EMPLOYMENT
DIVISION IV EMPLOYEES WHICH RESULTED IN TRIPLING OUR CLERICAL
EOD RATE. How WAS THIS ACCOMPLISHED?
BY HARD WORK....
25X1
25X1
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BY HARD WORK. BY REORGANIZING TO REDUCE PROCESSING TIME,
RESULTING IN WEEKLY INSTEAD OF BIWEEKLY EOD's. BY MORE
EFFECTIVE ADVERTISING. BY IMPROVEMENTS IN SCHEDULING OF
SECURITY AND MEDICAL APPROVALS. BY MORE ACTIVE SECRETARIAL
SCHOOL RECRUITMENT IN NEARBY CITIES, AND BY A PRE-SLOTTING
PROGRAM THAT SPEEDS UP EOD DATE ASSIGNMENTS. THIS TYPE OF
CREATIVITY AND DEDICATION ONCE AGAIN EXEMPLIFIES WHAT PERSONNEL
OFFICERS CAN DO IF THEY SET THEIR SIGHTS ON EXCELLENCE.
As AGENCY PERSONNEL OFFICERS. YOU HAVE COME THROUGH A
PERIOD OF UPHEAVAL IN BOTH HOW YOU WORK, WHERE YOU WORK, AND
WITH WHOM YOU WORK. SENIOR PERSONNEL MANAGEMENT HAS CHANGED;
THE EMPLOYMENT AND BENEFITS ORGANIZATION TURNED AROUND;
COMPONENT PERSONNEL ROLES HAVE BEEN STRENGTHENED; AND YOUR
PERSONNEL CAREER PANEL SYSTEM IMPROVED.
I CONGRATULATE ALL OF YOU FOR YOUR WILLINGNESS TO TRY
NEW WAYS, AND FOR RECOGNIZING AND SUPPORTING THE AGENCY'S
INCREASING NEED FOR MORE FLEXIBLE, RESPONSIVE PERSONNEL
SERVICES. I KNOW OTHER CHANGES ARE BEING CONSIDERED AND URGE
YOU TO START IN THIS CONFERENCE.
I HAVE OFTEN QUESTIONED....
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I HAVE OFTEN QUESTIONED THE VALUE OF THIS KIND OF
CONFERENCE GATHERING IN THE PAST; BUT THIS ONE APPEARS TO BE OF
POTENTIAL BENEFIT FOR BOTH YOUR OFFICE AND THE AGENCY. SINCE I
AM INTERESTED IN YOUR PROGRESS, I ASK THAT YOU PROVIDE ME WITH
A MEMO WHICH SUMMARIZES YOUR CONFERENCE ACHIEVEMENTS. AND NOW
RATHER THAN TALK AT YOU ANY LONGER, I'LL BE HAPPY TO RESPOND TO
ANY SPECIFIC QUESTIONS YOU MAY HAVE.
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