PROCESSING WORK ORDERS TO THE OFFICE OF COMPUTER SERVICES

• Document Type: CREST
• Collection: General CIA Records
• Document Number (FOIA) /ESDN (CREST): CIA-RDP84-00780R001300060029-3
• Release Decision: RIPPUB
• Original Classification: C
• Document Page Count: 2
• Document Creation Date: December 14, 2016
• Document Release Date: September 17, 2002
• Sequence Number: 29
• Publication Date: May 23, 1966
• Content Type: MFR

C I ENTI L
T R Y
Approved For Release 2003/04/29 : CIA-RDP84-0078OR001300060029-3
k' I L B _Cl_ .: `/.
2 3 MAY 1966
SUBJECT: Processing Work Orders to the Office of Computer Services
1. On Thursday, 19 May 1966, I met with
and0 of the Office of Computer Services to discuss procedures by
which we can effect a coordinated review of requests for computer services
from the Support Offices pursuant to remarks Mr. Bannerman made at the
19 April 1966 DD/S staff meeting, and in a manner consistent with procedures
recently installed by the Office of Computer Services for handling work order
requests. We agreed that all requests for computer services originating in
the Support Offices should be routed through me (all DD/S Offices had previ-
ously agreed with this procedure). The Office of Computer Services will
accept work order requests only if they show my initials. I will initial re-
quests and forward them to the Office of Computer Services where an estimate
of the number of programming manhours will be developed and an indication
offered of whether or not the date requested by the customer is realistic. We
will then determine what further action, if any, is needed.
2. We acknowledge that this has a potential for becoming rather cumber-
some but we were unable to find an alternative that wouldn't require one or
the other of us to handle these papers twice. We settled on this because many
of the requests will not require significant hours of programming nor will they
have unrealistic dates or interfere with other requests awaiting action. We
agreed that all requests should come through here because it would be virtually
impossible to establish reasonable criteria which could apply equitably in all
of the Offices for all kinds of requests. Moreover, if we would allow all re-
quests to go directly to the Office of Computer Services we would, in effect,
place them in the same position they are having difficulty with now by being
called upon to make judgments which they should not have to make.
3. We agreed to try this experimentally and adjust as experience teaches
us that may be the wise thing to do.
25X1
25X1
Special Assistant to the
Deputy Director for Support
Approved For Release 2003/04/29 ~:E~A-I~ 84
Eiclnded from aetomathe
downgrading and
dec6ess11lcaflan
 25X1 Approved For Release 2003/04/29 : CIA-RDP84-0078OR001300060029-3
Approved For Release 2003/04/29 : CIA-RDP84-0078OR001300060029-3