THE 'YOUTH STUDY'

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CIA-RDP83B00823R000600260024-8
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March 14, 2000
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March 14, 1972
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0 "Ic r'i "'1AI~ Approved For Releas E`002/05/01 : CIA-RDP83B0o823R0006 60024-8 MEMORANDUM FOR: Deputy Director for Support SUBJECT The "Youth Study" REFERENCE A REPORT ON AGENCY YOUNG PROFESSIONALS PREPARED BY A WORKING COMMITTEE OF THE HUMAN RESOURCES STUDY GROUP, February 1972 1. In accordance with our earlier discussions, the Human Resources Study Group met on 8 March to consider the referenced report. It is the consensus of this Group that the report, which has not yet been officially released, does indeed merit further study and consideration of pos- sible action implications. The Study Group has taken on this task and hopes to generate some recommendations in the near future. 2. The problems to which the study points are scarcely unique. They are already receiving intensive review by many Agency components and the search for solutions is being made at many levels. Whether or not the Study Group can offer unique proposals to deal with them remains to be seen. 3. Meanwhile, however, the report. does offer unique and definitive evidence on one point, namely, the question of whether or not a "youth issue" exists in the Agency. For this reason, I feel that the report as it stands makes a timely and useful data input to management. i urge that it be brought to the attention of the Executive Director - Comptroller at this time, with, the understanding that the Human Resources Study Group is continuing its deliberations and hopes to forward action recommendations at a later date. Chairman,)Human Resources. Study Group Enclosure Referenced Report Approved For Release 2002/05/01 : CIA-RDP83B00823R000600260024-8 5--E-C:-?R--E-'t' Approved For Releas002/05/01 : CIA-RDP83B00823R0006060024-8 A REPORT ON AGENCY YOUNG PROFESSIONALS PREPARED BY A. WORKING COMMITTEE OF THE HUMAN RESOURCES STUDY GROUP Chairman - DDS&T - DDP DDI - DDS February 1972 Approved For Release 2002/05/01 : CIA-RDP83B00823R000600260024-8 Approved For Releas2'002/05/01 I37IO1.TND0823R0005QW60024-8 Over the past year we have witnessed unprecedented specu- lation in the Agency, particularly at senior levels, over the possibility of a "youth" or "generation" problem. In response to this concern, an ad hoc committee of the Human Resources Study Group* undertook, at the request of the Executive Director- Comptroller, a study of young professionals in the Agency. This report summarizes and discusses the basic findings of the com- mittee and draws some conclusions on. the question, "Is there,a youth problem?" The Study Group intends to review the findings further and consider specific research'and action implications. PROCEDURE For purposes of the study, "youth" were defined as employ- ees in Grades 9 through 1.2, between ages 25 and 35, and.with at least two years of Agency service. These criteria were chosen because they seemed to encompass junior officers most closely identified with a "new and different" point of view. From this population a representative sample of 40 officers, 10 per Directorate representing 31 different offices and divisions, was interviewed. The interviews lasted approximately 1.5 hours and followed a semi-structured format ;see Appendices * Human Resources Study Group - organized by D/MS at the direction of the DDS in October 1970 - charged with the task of studying needs and recommending re- search in the human resources area. Composed of representa- tives of OMS, OP, OS, O`.I'R, chaired by C/PSS/OMS, and aug- mented for purposes of this study by a representative of each Deputy Director. Approved For Release 2002/05/01 : CIA-RDP83B00823R000600260024-8 UULN 1''_1.111.a1V'I'iH.L Approved For Relea 002/05/01: CIA-RDP83B00823R0006 260024-8 for actual format used). Interviewees were given the rationale for the survey and the Human Resources Study Group's role in it. To provide additional perspective, a sample of 18 managers, average grade GS-14 and average tenure 15 years, was interviewed with the same format. While specific views of the managers'are not described in this report, they were weighed in our assess- ment of the views of the young officers. Respondents were most cooperative and showed considerable interest in the survey. CONCLUSIONS Our survey of young officers has led us to the general con- clusion that this segment of Acrency personnel does not hold views which set-it apart from older and higher graded officers. Moreover, most of the managers interviewed did not perceive a generation gap between themselves and young officers. In fact, one is impressed with the similarity in both the priority and strength of the specific concerns articulated by the present sample and those articulated by 550 middle-level officers sur- veyed two years ago in the IG.A.ttitude Study (A Survey of Job- Related Attitudes of Five- and Ten-Year Agency Employees, January, 1970). We found little evidence for an erosion in professional and career achievement motivation among young officers. To the extent that greater drives toward self-actualization and greater 'commitment to alleviating domestic ills exist among this group, they do not appear to conflict with Agency employment. The young officers typically had no doubts about the meaning and relevance of their Agency employment and did not question the value of the Approved For Release 2002/05/01 : CIA-RDP83B00823R000600260024-8 Approved For Releas002/05/01 : CIA-RDP83B00823R00060024-8 Agency's contribution to American society. Most liked their jobs, and while finding much to criticize in'their immediate situations, most gave the Agency high marks for the way it is run. The issues most frequently raised were far more person- alized and may he expressed by such phrases as lack of career planning, headroom, promotions, desirable headquarters and over- seas assignments, being kept informed, and getting someone to take an interest in their futures. In the view of the above, additional Agency-wide surveying restricted to the age/grade grouping interviewed here appears to be unnecessary. RESULTS AND DISCUSSION The concerns of youth popularized in the media did not surface in the present survey. What concerned these officers most in the job environment is discussed in the following paragraphs. Appendices A through D, prepared by the four Directorate representatives, are summaries of the interviews held within each Directorate. They bring into focus the dif- ferent emphases across Directorates. Career Development and Personnel Management The present survey found career development and personnel management responsible for the greatest amount of dissatisfaction within the Agency, a finding also obtained in the IG survey referenced above. Young.officers faulted the Agency for its lack of an effective career development program. Prevailing sentiments included: you have to :foster your own career; there Approved For Release 2002/05/01 : CIA-1 DP83B00823R000600260024-8 Approved For ReleaSe2002/05/01 : CIA-RDP83S00823R000 260024-8 is no one watching out for you; azic1, there is no one to whom you can turn for counseling and. guidance on such basics as how to pursue careers, how to locate good jobs, what constitutes a normal career progression pattern and where you fit. At the very least, these young officers advocated more candor from management concerning career and promotion matters. Other suggestions in the career development area in- cluded a desire for programmed rotational assignments, wide dissemination of job vacancy information, creation of the role of ombudsman for personnel management matters with access to the highest levels, and a system for changing jobs within the Agency without jeopardizing job security. Communication Respondents frequently criticized communication in the Agency. They pointed not so much to a lack of substantive communication required to get their job done as to a lack of communication of developments, thanking, and events at organizational levels above and parallel to their own. Being in the "know", having a feel for what's going on upstairs, and where things are moving, apparently has considerable value for fostering and sustaining a sense of belonging and commitment in these young officers. Most felt that the -informal communica- tions network is what really counts and that one's personal contacts and force of personality are the major determinants of success. No doubt the less aggressive and more bureaucratically naive officers, when criticizing the inadquacy of communications, were responding to the difficulty experienced in establishing Approved For Release 2002/05/01 : CIA-RDP83B00823R000600260024-8 ? 4 -- Approved For Relea Y002/05/01 : CIA-RDP83BOO823R0006GO260024-8 the all-important set of informal personal contacts. Promotion Policy and Prospects Most respondents were satisfied with their own promotions to date but viewed the prospects of future advancement with pessimism. For some the theme of promotion was the most salient issue of all, and underlied.~nearly all expressions of concern over career development, supervision, and long range job commitment. The feeling was expressed that promotion policy was a matter of "mystery". Others thought that it consisted of unfair restraints and hurdles, such as fixed,time in-grade, a set pattern of job experiences matching those of incumbents, academic degrees rather than demonstrated ability, and non- competitive promotions within career services. Supervision A consistent although by no means unanimous picture emerged on the issue of supervision. Respondents tended to be particularly critical of their immediate supervision. Their criticism very often indicted the system by which managers are initially selected rather than the manager per se. The respondents strongly criti- cized the practice. of making good analysts, technicians, case officers and specialists into supervisors without evaluating their supervisory talents and potential.' The interviewees asserted that the good supervisor should possess human relations skills and that these were not necessarily correlated with sub- stantive ability. Respondents stressed the need for greater exposure of managers to management training courses. A sizeable -5-. Approved For Release 2002/05/01 : CIA-RDP83B00823R000600260024-8 CON:v:LDI~NTIA1., Approved For Releas 002/05/01 : CIA-RDP83B00823R0006"60024-8 minority either did not comment on the quality of their super- vision or commented favorably on it. Agency Mission and Public Ima ^ Interviewees were asked for their views regarding the Agency's public image. They generally responded that the Agency appeared to have an unfavorable image but did not re- gard this as a problem. Some young officers even felt that the Agency was overly sensitive to the question of image and indicated they would consider any large scale.public relations dfforts to be inappropriate. These respondents did not appear to be inhibited either on or off the job by the Agency's image. On the question of the Agency's mission, goals, and ob- jectives, a clear consensus emerged. The interviewees, almost without exception, regarded the goals and objectives of the Agency reasonable in the context of U.S..national security needs. Even where the interviewee claimed limited knowledge of the scope of the Agency's activities and mission or where he assumed the worst he had heard about the Agency to be true ("CIA uses torture and assassination") the issue was not a matter of particular concern. Many indicated that they would welcome enlightenment on the Agency generally since their out- look now did not extend beyond their immediate office. Additional Themes Themes receiving less mention than those presented above, but ones which were judged to be of potential significance are listed below: Approved For Release 2002/05/01 : CIA-FDP83B00823R000600260024-8 Approved For Releasew9002/05/01 : CIA-RDP83B00823R0006160024-8 1) Very rarely did the interviewees complain of excessive workload, but some did claim chronic under-employment. A few complained that components sought over-qualified, over-educated employees primarily for prestige reasons. 2) Some junior officers expressed strong concern over the lack of policy statements from the White House and the State Department to guide their operational activities. In the absense of such guidance they found themselves and their seniors filling the policy vacuum, while questioning the appropriateness of this. 3) Discrimination against women in matters of career development and promotion was cited by some of the young women interviewed. 4) A source of disillusionment of some young professionals was the incongruity between what they had been led to expect.on the job from both training and personnel officers and what they actually found. They faulted those who portrayed the work and work setting in an overly idealized manner. 5) In two instances analysts felt pressured to produce intelligence consonant with a pre-determined point of view. This compromise of professional integrity was severely resented. 6) Some analysts claimed that they often received no feed- back on the value of their efforts either to the Intelligence CommunJA-y or to the policy--makers. However, Approved For Release 2002/05/01 : CIA-lDP83B00823R000600260024-8 Approved For Release002/05/01 : CIA-RDP83B00823R0006Q'60024-8 .the majority felt that they had received adequate recognition for their efforts. 7) A few interviewees criticized the inadequacy of channels for handling grievances and complaints discreetly. ISSUES AND IMPLICATIONS Any additional investigation of the issues identified in this study should be conducted at the Directorate level and if possible at lower organizational levels as well. There the re- suits could be dealt with more constructively and directly. Such systematic surveying should not be restricted to any one age or grade range but should include entire work groups and involve line-management directly. As indicated earlier, the Human Resources Study Group will be considering other research needs and implications for possible action suggested by the findings Some of the respondents (ages 25-35) did not consider them- selves "youth" and believed that there were significant differences in both values and outlook between themselves and Agency employees in their early 20's. We have no information on whether the youngest professional segment of the Agency population'does in- deed represent a different point of view. A study similar to the present one might well be undertaken to provide further information about this group. The respondents were not routinely asked whether they planned to leave the Agency for other employment. A few, however, did indicate a desire for different: employment. When specifically Approved For Release 2002/05/01 : CIA-RDP83B0082.3R000600260024-8 Approved For ReleaS1002/05/01 : CIA-RDP83B00823ROOOQ260024-8 asked, a few more confided that they would probably leave when the job market improved. Overall, it does not appear that there will be significant personnel :Losses from this segment of the Agency population when outside prospects brighten. There re- mains, however, the important question of the quality of those who are leaving. We would like to see research undertaken to determine the validity of the frequent claim that we are losing our best people. Follow-up'interviews with those who have left the Agency might provide valuable new perspectives on why people leave. .:.9.- Approved For Release 2002/05/01 : CIA-RDP83B00823R000600260024-8 MR-T372 Approved For Releas*e?2002/05/01 : CIA-RDP83B00823R0006 260024-8 MEMORANDUM FOR: John W. Coffey, DDS SUBJECT : Youth Survey -- DDS 7 April 1972 1. I have delayed providing my observations as the DDS repre- sentative on the Youth Study Group until a determination had been made on the significance and utilization of our collected findings. While I was at FBI's Foreign Affairs Executive Seminar, events moved with surprising alacrity. Therefore I consider the time appropriate to pass along my own findings and reactions. 2. My findings are based on a small sample -- interviews with ten professionals and two "semi-professionals" (communicators in OC), plus five supervisors. All Offices of the DDS are represented. I have also considered attitudes of DDS professionals drawn from informal con- tacts during training courses, and my tour as a program officer in CTP (1966-67). 3. Our understanding is that Mr. Colby intends to discuss the initial Working Committee Report with the Deputy Directors. Meanwhile our Committee is preparing recommendations based on our collective find- ings. 1i. The enclosure "DDS Composite Interview Results" is a summary of the interviews on the questionnaire form we used for guidance. This is Appendix C in the Report submitted to Mr. Colby. The second enclosure is my narrative summation, based on explicit responses to the question- naire and additional interview discussions. 5. I do hope our Committee is able to provide some positive in- puts for careful consideration. The project has been a very valuable contribution to increasing my own qualifications as a member of the Management Advisory Group. Approved For Release 2002/05/01 : CfA=RDP83B00823R000600260024-8 DROP A9 7~t1r ~fea c 0 /~ 1~1 ` Y1 h6083B00823R000 260024-8 Based on interviews with 10 DDS professionals, average age, 30, average grade, GS-1J. 1. Invite interviewee to comment on his job, his career, and the AAgenc- -' generally. Record key points made in the spaces pro- vided under II. II. Secure a response to the following topical areas if they have not been adequately covered as a result of I above. 1. PRESENT JOB -Interesting, Meaningful? - Recognition received Majority of interviewees were "specialists" - technically skilled in fields that narrow flexibility of career development. All seem pleased with specialty of choice -- although in two instances, present job lacked challenge (too little work, poor supervision). Thus overall, sample suggests interesting jobs with adequate recognition. AGENCY MISSION - Ability to identify with- and be committed to Agency goals and objectives In no instance was this a problem. Interviewer in each case raised issue from both vantage points - own identity, and that of friends knowing what you do. But neither issue of mission nor image seemed. to arouse reaction from anyone queried. Re- spondents not critically concerned with U.S. Foreign Policy formulation and execution or with world affairs in general. "Mission" often understood in the parochial sense of one's office mission. 3. AGENCY IMAGE No problems whatsoever. See answer to question 2. 4. PROMOTION POLICY & PROSPECTS; GRADE, SALARY, BENEFITS Half of interviewees had progressed more rapidly up promotion ladder than even they had anticipated. All were content to date, but most anticipated problems a grade or two distant. Variety of concerns -- "office hump" (policy of requiring period in grade regardless of slotting), top heavy grade structure of Agency overall, lack of career development schemes, artificial barrier of :Lack of college degree. But this.fact did not seem to pro--- duce noticeable frustration or dissatisfaction with present status Approved For Release 2002/05/01 : CIA-RDP83B00823R000600260024-8 ~Gppro3 iF drN I e. O(Q2110 1~1 : CIA-RDP83B00823R0006 160024-8 Working conditions not deemed major area of concern. None saw theirs as insufferable, and most interviewees had rotated enough to take good and.bad situations in stri?.Ic. 6. SUPERVISION (IMMEDIATE) - Treatment by and. Competence of Supervisor In all but one instance, supervisor considered professionally competent. But competence as supervisor varied - from three who said their present supervisor was "best ever" to two describing supervisor as hard worker but unwilling or unable to delegate real responsibility. Some raise more philosophical question of whether Agency may miss boat by insisting often that promotions eventually depend upon supervisory/administrative positions when individuals with special skills would be much more.effective sticking to exploiting these skills. (Does raise questions about developing more effective management training - although issue may be founded on other bases, such as supervisor's concern for own job security.) I 7. COMMUNICATIONS - Up-Down-Lateral - Substantive - Non-Substantive Most interviewees felt need for better communications. This was true both of these whose concept of "communications" was purely office-oriented (despite my proddings) and those considering broader intra-Agency comma. Concessions made to "need-to--know", and some cited that informal channels (via friends) gave effective overview. But - more common was concern over lack of management/ professional comma and no staff meetings. Lack of overview summed up best by one who commented what an eye-opener the "Trends and Highlights" course had been. 8. CAREER DEVELOPMENT/Personnel Mgmt. - Job Mobility - Quality & Relevance of Trng. - Performance Evaluation Those who had had more than one job generally were pleased with their progression of jobs - each offering either more responsibilit; or more variety and new skills. But in no case was there the suggestion of planned career development - similarly, good train- ing or poor, the provision of training did not seem to follow a tailored program of career development. Appraisal of training itself real mixed hag. There was general accord that performance evaluation had been fair -- reflecting positive view of immediate supervisors. 9. WAY AC1.,;NCY IS RUN -- BE, SPECIFIC In"t 1"e otl 111 Of Tl " " "bureaucraticr pproveWC ~or elease 1r %/ tIA-R HBO F66tN2"6 4-8 prsy tJcr e 84 ? A-83 O8S3. ?~a2418o "growi.nc more responsive to the individual and less concentrated on 'mission.'" Those with most diverse experience in Agency seemed less bothered by "bureaucracy" - did note a paternalism that results in Agency keeping incompetents in responsible posts. Non commented critically on compartmentation. Positive note was how many felt that Agency truly becoming more "people-conscious". 10. MISCELLANEOUS General comments were usually amplifications on specific categori One interesting suggestion - more precise retirement policy (by inference, at earlier age than present) would result in better career development with supervisors more willing to train those destined to succeed them. Too often, older professionals afraid to delegate responsibility or train juniors for fear that the junior might prove more competent. Rather loose retirement scheme puts little pressure on supervisors -- many have job securi reinforced by aforementioned paternalism. III. Concluding Questions: What do you see as the major concerns, problems, and issues facing young officers in the Agency today. First qualification should be note that few in "youth sample" saw selves as youth. Consequently several reflected on "today's youth" as being too spoiled and idealistic - thus problem for virtually any employer: From standpoint of what Agency should do comments focused on communications. Young officer should be bets: oriented towards realistic i.mage'Of Agency mission and his career expectations within that fra-mewor_k..' i_n other words, bring young officer down to earth as quickly as possible. Then-maintain 2-w..a,, channels of communication between management and young profession- als-a part of this should be efforts at meaningful career develop- ment'planning. Approved For Release 2002/05/01 : CIA-RDP83B00823R000600260024-8 Approved For Releas&002/05/01 : CIA-RDP83B00823R0006260024-8 27 January 1972 2? t-J0ft11DULi Z'011 Tilt; RECORD StBXECT: Youth Survey DDS 1. Interview Sa'.jzale -_ 11, 1? .~)re entative? At least one professional from each IMS office (except the Office of the DDS himself) vas intervie?,ed. I believe there as a sufficient ;pattern in the views of the young professionals end mane ers to Consider this sample representative of n.+n CT ~roun brofessiona.ls in the Directorate . (The CT factor is discussed in section four, Career ))evclormcnt.) I say "representative", but then must qualify foe obv:iot~: rc ason that the -u-an].e is such a small one. Therefore the con- clusions am submitted timidly and tentatively. Two {;eneralizoations provide the context for my conclusions. First, the sample is not representative of "youth," a per- ceived by the intervievees themselves and as c!. nsic?erect in L.ereral usa cr , (For the sake of comparison) I';'1 de-Pining "youth" am 'Tl,f,,' P..Gc?ncy p7'ofesr iono is as under 25, possessinf# at least the baccalaureate C.e ree, en probably c'?LUrting tit 'ir first full-timo J--b. A:y "youth" impressions are (In.-CA,n from informal diE-cussions with recent E01is Burin? orientation t7.?L~ining.) light of the ten interviei,ces were 30 or over, end sever: had five or more years in the .Agency. I contrast the attitua.es of youi;li" (as I defined them) and these young professionals as conceptual- ly comp arable to the "first-tour" army man vs. the soldier who has re- enlisted, arid in so doing Dsycholoi;ically reinforced his sense of com- mitment to organization and occupation. Tllc; second generalization is the "specialist" factor -- all are cc:r:M itt d to their p,?esent type of work and, faith one exception, to the it career servicee . The e,_ce'oticn is a . rccords management officer who felt that this sll:;u].cl be a separate career Service, as records man- a/;enmcnt 1.i :..U ore utilited. by all cr_)inponents. He stated that he now fai:Ls: l)eti-;cen the trr,o career charuzels in his office -- administrator and technical specialist. 2. J1?eilcy J'll ].'~n U11C~ 7 age 1.o Iterv-icuce lied difficulty ic3ent;:i.a~ in ; With Agency rais ion or had a 1.j.i,sited view of the ::coka4 of our mission and Approved For Release 2002/05/01 CIA-RDP83B00823R000600260024-8 Approved For Rase 2002/05/01 : CIA-RDP83B00823F0600260024-8 octiviti.es. One y'7un" prof csr;ionsl rind one manai,er corrimicnted on their omozcr;ient in this re' ;arcl the former triol: the DD "TTrends and cour::c un(l the la t i.c?r the ficl--C4. reer Executive course (after 11 year: in the Lrency).' Pablic criticism of the Agency as en orConiza.tion or for its, role in Ind-)-China, Cuba, etc. aid not bother any intervic,.rce. xndccci, the rcucti.. an of two acs that ve were too responsive to public opinion, rind .,hould be more active opcrational- l.y. I conclude that the DD,a sample is not critically concerned with U.S. foreign policy for;aulation and execution, or with world affairs in general. 3. Present Jrbr and Sun,2rvision Seven intcrvi.eve,es rere enthusiastic about their present jobs and recognition received. `No More dissatisfied for lace of challenge, the third. for heavy cork load. All are content with their job specialty dissatisfaction reflects more upon poor supervision and distribution of work. The some generalization can be macs of the management sample, with one changing career service to advance himself an.his job specialty (data processing). Those critical of their supervisors acknowledged the latter's competence in their specialty -- criticism ras directed at their managerial effectiveness. The warm conclusion can be dram from the many event sample. These observations underscore my characterization of the DOS as a directorate of technical specialists . The one e:: ce iption mould be OTil, which drams so heavily on roetatees from other directorates for instruc- tion and staff functions. 1i.. Career Development and Promotions I noted in the first section that the interviezrees viewed career development in terns of their present office, and in terms of continued improvement in application of their present skills . half of my sample either lacks a. baccalaureate or eaained theirs after beginning Agency ernplo~n cnt. T o others have specialties (scientific linguist, electronic engineer) v1.1-1h li::rited application. I contrast this sample ~?rith the "general.:: u" concert er:poundecd. for CTs in the mid--1960s. The generalist concept n_-,ver reached the dimensions hoped for, either numeric- -ally or in a clevclo ;rsicntol ?sence. But :C mould hypothe ine that the significant influ.: of CTs into the DDS beg inning in the l95os ---- CTs with a broader educational esc and expanded vista of the Agency throu?.~-i their training program will generate pi'otisures for careers spanning several directorate offices.. - Three _MS rmnar.ors commented that even those coming into the: it office via dircct hi. c were bet ter educa tecl than )".ODs of their Generation and "later" (i:Ll -dcfi.nccl) . These comments, are to introduce the concept of "career develop- ment" ?--? a. non?-eXi.r-_tent phenoricnon in the DEC,. ISs:ncet;cmcnt and young rho have held tirr> or mare partition:, dicacriucd their rototi.oils ~.: usuall~r treJ.c:ai rc but proposition . DOS offices c1o encourage rototi.ran, but no ands could identify a pattern of tlaci.~ rr7vcr.rcrat; . scarcer coveio}~ru:rit in Approved For Release 2002/051f1,! luq R9P83B00823R000600260024-8 Approved For Releas 002/05/01: CIA-RDP83B00823R00O6 260024-8 Mont of my sample haQ been protnotcc] rapidly and vpprcciatccl this fact. ui.tnilai.'ly, t77si; anticiraL'c d a "h1v:tl)'t in the nc sr future 1rhicll they wsecsed as resulting one of the falloz~in ;: U* " t~d~aoad" ill :;lots. This. ~ra cttributcc). to senior Agency officials' potcrna1i4:n in rctaininr; older. officers 11,1o tirere no longer competent. rl`'llio criticism S): ; implicit in the comments of those describing; the Agency as 'ttap-llcavy" in grade structure. b. Promotions based on 'tpaper requirements , " not on n ability. This could mean required time in grade, set patterns of job experience matching those Of mana-crs , requirement of baccalaureate diegree regard- less of professional camp fence; or non-competitive promotion policies within career services. C .. Reluctance of rlanagers to give responsibility or on-job- training to young professionals because of their oun job insecurity. Several concluded that a basic problem as the. imprecision r of ?gency retirement programs. If senior pio_C?s..,.sx'all&ls z?.ere obligated to retire at reaching a set service--cue figure (assumption that retire- ilient age 'ould be lo'ered), they 'would be more prepared to encourage and train the more competent young profcssionc1 . The role of training in career develoument got a mixed response. Differing office philosophies are apparent -.. moot?enc_ourog-e external trailing (e .g., college courses), 1)u-IL; often do not program for Agency training. One manager from O/L said lie has ha.d. more training in the past two years than in his first 16 r c.,, ars in ? tug Agency. As an ST careerist, I believe this reflects a fundamental 1',gencyr problem of re-- lcting OTR capabilities to component needs a communi cot ions a Performance evaluation, and particularly fitness reports, 'were considered fair by intervi.c'ees. l:arcagers vicue(l them as necessary, g opd in concept, but too often compromises' by the evaluator taking the line of least resistance by ?aC ing "doz:n tllc~;r!idC;'.c . t' The fitness report as the basic device for Performance evaluation :,as accepted as concep- tua)ly the :lost effective tool to keep manager and professional 'aware of their relationship. 5. Cotnl'111n1Cat:Lo11^ ?lost intex'vic1;: es sp:)?cc of the natural. ba.rr.:ie rs of 'tneccl-to- l I1C)Sl`t and C7-n1;a., t?;;e1"ltati?")tl ]i.Cliti.ng the forms and content of CC7rly..lun:lca.- tioll;; mi,thi.n the 11"c11cy. l;ut the coll?cllsus 'hat ther..e aline 'were not, :t1ti_ factory t:i.on.. for tl}c p:c'?a] a'c;; ~:t:ion of channels and their otirn i.fn_~xance of rlucll of the Agency'aa fr111cti.oll'.1ng and rli .c, :ion. Those in the Agency five -C C;i r,)]mare i1i;'_'eed that i.i1:l ?J.'. ] COt..:".Tllti? CJtion friend in other I1 lii rC the 117.^.? ( ?1; `;.'tflllt t C anti 1'Jr Keep ill[; in touch often for finding; shortcuts ':)r action aIftci/or information Approved For Release 2002/05/01 CIA-RDP83B00823R000600260024-8 Approved For Releas C(2/bkO ~: CIA-RDP83BOO823R000 60024-8 tee All-fill th( :i.r own z?c:::1~~lisiUili.t t.