MEMO FOR EXECUTIVE COMMMITTEE FROM DIRECTOR OF CENTRAL INTELLIGENCE

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CIA-RDP80B01554R003300190050-5
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50
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December 1, 1979
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Approved For Ree 2005/01/13 : CIA-RDP80B01554R000190050=5 1 December 1979 MEMORANDUM FOR: Executive Committee FROM: Director of Central Intelligence Attached is an article on the advantages of the rotation of executives within their organizations. I request you read it before we reach this item in our scheduled Executive Committee discussions on the NAPA report. Attachment a/s Approved For Release 2005/01/13 : CIA-RDP80BO1554R003300190050-5 Approved For Relse 2005/01/13: A- DP80B01554R0300190050-5 The peripatetic ma.nago executive rotation at Dahigren LaboratorN By Philip L. Martin Flexibility, harmony, expertise. Sound good? Executive rotation may help you achieve them. A managerial merry-go-round. That may be the connotation of the term "executive rotation" to many managers. Some of them may associate the practice with an informal mobility system that benefits "front-enders," persons. who like to spend a short time in highly visible projects and then move on to a new area, sometimes to the detriment of ex- tended productivity and leadership continuity. But executive rotation has a wider meaning for some managers who have participated in it as a long-term, across-the-board method .,of executive` development. Job rotation as discussed in th broader sense refers to a somewhat subjective pro- cess whereby management steers middle-level manY``r agers from.branch to branch or program to program within the same department; the process also calls II for wider, interdepartmental rotation ' of promising`' middle managers, especially division chiefs, who Note: Research for this article was supported by the Office of Naval Research under Contract N00014-75-C-0550. 6 September-October. 1979 Approved For Release 2005/01/13 : CIA-RDP80B01554R003300190050-5 Approved For Release 2005/01/13: CIA-R can benefit from flexible but systematic rotation in which.the length of assignments is not prescribed.' 0 Recent research on job rotation verifies that a judicious pattern. of reassignment and rotation can broaden a manager's perspective and add to his qualifications. For the organization employing him, the manager's improved skills and broader knowl- edge will reduce administrative stagnation and con- tribute to the development of an experienced staff ready to fill a variety of vacancies.', Executive rotation has proved successful in pri- vate enterprise, typically engendering a company- wide point of view that aids decision making. In the federal government, the advantages of executive rotation have received increased attention since the passage of the Civil Service Reform Act, which 'See Yoram Zeira, "'Job Rotation for Management Develop- ment," Personnel, July-August 1974, p. 28. =Gary G. Kaufman, "Managerial Mobility: A Cost-Benefit Analysis of Job Rotation," The Bureaucrat, Jan. 1975, pp. 462-485. Defense Management Journal Approved For Release 2005/01/13 : CIA-RDP80BO1554R003300190050-5 "Xpp ovet~FoLfFelease 2005/01/13 : CIA- Fkff1tbbo`f564f bb 6 _t~lgren's executives 66 and middle managers. Thus. the advantages reported Job rota-Hon as dis- cussed in this broader sense refers to .a some- what subjective process whereby management steers middle-level man- agers from branch to branch or program to program within the same department.9~ reorganized the upper managerial ranks into the Senior Executive Service. Dahlgren introduces rotation One outstanding application of executive rotation in the federal sector is found at the Dahlgren Lab- oratory of the Naval Surface Weapons Center in Dahlgren, Virginia, which has a long history of using executive rotation to develop personnel at all levels. The Dahlgren facility opened in 1918 as a testing and proving ground. In 1958 it became a comprehensive research and development laboratory oriented toward support. For the next decade, Dahlgren used the director- ate form of organization in which the heads of tech- nical departments and the technical director met as a board. at least once a week under the chairmanship of the commanding officer. Although this group was responsible for setting policy and making decisions on matters affecting the entire organization, it was hampered by frequent jurisdictional conflicts as each department head protected his interests, sometimes to the detriment of the entire laboratory. As a result, a plan was devised to integrate what were then three semi-autonomous technical departments into a cohe- sive decisional body. In '1968, the idea'of rotation was introduced into, the executive ranks, but primarily in the technical departments because other departments were re- stricted by' assignment and classification require- ments. Results from studies made a number of years after the start of the program portray the policy as successful in a number of ways. The studies rely on are not derived from hard data. nevertheless, the re- sponses do point up the benefits of managerial mobility. A study of Dahlgren in 1972 by James Colvard reported, for instance, that rotation "gives the man- ager an element of flexibility in the disposition and utilization of human resources (which are the key to R&D) that he does not normally have in a more rigid organization. This flexibility is possible be- cause the personal emotional trauma of movement in' the ranks is removed when rotation is demonstrated by top management to be a positive thing. "3 Organizational memory Similarly, in interviews at Dahlgren in 1978,4 which yielded data for the present article, partici- pants indicated that executive rotation enhanced or- ganizational efficiency in quite a few ways. One major advantage of the rotation policy at Dahlgren is the' department heads' exposure to more than just the laboratory's ongoing operations. Moving from area to area, the executive gathers a variety of knowl- edge, such as an awareness of individual perform- ance and information about past research. A rich, combination of experiences constitutes an execu- tive's administrative memory, which aids him in making decisions on the feasibility of new projects. The wider the variety of contributing sources, the more administrative memory serves as a data base-one composed of a person's interpretations, perceptions, and reactions, all of which are qualified by the range of his analytical abilities. Administrative memory is thus a_ very useful decision-making tool, because the more an execu- tive learns about the limitations of various R&,D situations, the better equipped he is to avoid pitfalls: In this way, rotation fosters consideration of various alternatives, a practice essential to the success of Navy research and development. For example, pro- fessional employees must be free to explore ideas, 3James E. Colvard, Executive Rotation as a Means of Mana- gericl Development (Unpublished M.A. thesis, University of Oklahoma, 1972), p. 10. 'See also Philip L. Martin, An Evaluation of Management Training at the Naval Weapons Laboratory (Dahlgren, VA, 1974). Approved For Release 2005/01/13 : CIA-RDP80BO1554R003300190050-5 and in this re r R r Y ~ 4 , F , q r R e t Q r Wlit If C t ~~ i1``4RQQ MLRQQ 9r?ativity and in- to e,tablhsh Ow parameters within which subordi- novation. it can o foster deviation from estab- Mates ntav' work. To maximize the benefits of allowing executives to serve in a series of different assignments, the Dahlgren' Laboratory encourages collegial interac- tion by holding weekly meetings of its department heads, who act as the agency's board of directors. They are treated as equals in the collective process of making top-level decisions, permitting a higher level of organizational consciousness than would arise under the standard pyramidal model of admin- istrative hierarchy. This attainment, unusual for most public agen- cies, has come about because Dahigren's philosophy on top management promotes the assimilation of in- dividual administrative memories into the process of participative management. At some time, every executive contributes to the organizational memory,. which is continuously refined, both collectively and individually. Since its rotation system began, the Dahlgren Laboratory has employed a series of ad- ministrators, whose experience continues to contrib- ute to the total awareness of the current leaders, even though the association between a specific con- tribution and a single contributor gradually fades. Dahigren's long record of impressive achieve- ments has a positive psychological impact. For example, the first successful testing of a radio- controlled airplane took place at Dahlgren, as did the pioneer testing of the important Norden bombsight." Even though none of the persons in- volved in these projects is still employed at Dahlgren, the fame of the projects continues to con- tribute to morale. Later generations, remembering former triumphs, are not afraid to perform the in- novative experimentation vital to research and de- velopment. lished objectives. For instance, a project may drift off course, or scientists may become isolated while testing new hypotheses. Research and development laboratories are particularly susceptible to the dis- tractions of theory; as an academic pursuit, science can become a preoccupation leading to a loss of in- tellectual contact with the original objective. Preoc- cupation may even degenerate into stagnation, with no real progress being made. How do managers in charge of an experiment keep everyone's attention concentrated on the goal? In public administration, the two most widely ac- cepted methods are identified by the terms organi- zation and dominance of idea. The term organization means "interrelating the subdivisions of work by allotting them to men who are placed in a structure of authority, so that the work may be co-ordinated by orders of superiors to subordinates, reaching from the top to the bottom of the entire enterprise." The term dominance of idea means "the development of intelligent singleness` of purpose in the minds and wills of those who are working together as a group, so that each worker with skill and enthusiasm."6 These two primary 1 ways of maintaining control and coordination usu- ?ally function concurrently. At Dahlgren, however, the idea of executive rotation engenders its own system of direction and dominates organizational structure; the latter exists largely because the civil service regulations require formal designation of managers at the various levels of responsibility within a government agency. Executive rotation at Dahlgren has curtailed de viations from an established course of action - and . among department heads checks the tendency to Organizational direction Top management mobility provides a second ad- vantage interrelated with organizational memory. After serving as the head of several departments, a Dahlgren executive gains an invaluable insight into how each component of the laboratory contributes to the laboratory's mission. ,;Such understanding, ob- viously important to the functioning of any organi- zation, is,prucial in the often unstructured environ- ment of military research. While a free-floating Defense Management Journal stray afield. One department may begin to lose sight of the objectives, but executives who formerly worked in the deviating department still act unoffi- cially as monitors for the ongoing projects which 5Kenneth G. McCollum, ed., Dahlgren (Dahlgren, YA, 1977), p. 19. 'Luther Gulick, "Notes on the Theory of Organization," Pa- pers on the Science of Administration, eds. Luther Gulick and L. Urwick (New York: Columbia University Press, 1937), p. 23. Approved For Release 2005/01/13 : CIA-RDP80BO1554R003300190050-5 pprov or Release 2005/01/13: CIA-RDP80B01554R00330019005 In public administra- tion, crossing depart- mental boundaries in order to coordinate work is prohibited by a sacred separation of jurisdic- tions."" were once under their command. In addition, lower-level managers become more impartial toward the entire organization as a result of exposure to rotating department heads. Project leaders and division and branch chiefs learn to keep their work in step with the direction of the labora- tory and gain a good perspective on the need to coordinate efforts. If a second-rank supervisor in one department discovers a digression elsewhere, he usually sends an informal report up the chain of command to the appropriate superior, who then calls the matter to the attention of his wayward colleague. Exceptions to the above processes occur in some divisions at Dahlgren that have little contact with the rest of the laboratory because their jobs are highl' specialized or restricted for security purposes. Yet an overall sense of organizational direction does exist even in these segregated areas, and it has both horizontal and vertical impacts in the Dahlgren Lab- oratory. Its force is unquestionably stronger at the top where policy decisions are made, but as a result of executive rotation there is a pervasive effect which makes the sense of organizational direction an efficacious control mechanism that replaces the need for many directives and manuals codifying the agency's structure and system of operation. organizational interfaces As a consequence of their diverse experience; Dahlgren's executives often achieve productive in- terfaces among different projects. Too often in pub lic administration, crossing departmental boundaries in order to coordinate work is prohibited by a sacred separation of juriisdictions..Many federal, state, and local agencies suffer 'a loss of morale and productiv- ity wheiiprotective.managers squabble to assert in September-October 1979 Approved For Release 2005/01/13 : CIA-RDP80B01554R003300190050-5 Approved Forl elf s 20051(1/1 IA-RDP80B0~ PRO, 9 (09tiq(}? Aturns, distribution 66 At the same time that it strengthens organiza- tional cohesion, rotation revitalizes the executive, enhances his decision- making abilities, and adds to his capacity to deal with new situations, different people, and di- verse sponsors.55 need expertise in minicomputers. He and the train- ing officer made plans for special classes almost one year before they were to begin, scheduling the training sessions to coincide with expected demands on the project groups. In neither of the preceding cases would the need for specialized training have been so quickly pinpointed without the benefit of rotation. Executive mobility aids many personnel decisions in areas such as career development, promotions, salary increases, and training, because the adminis- trator learns about individual employees and their performance under the demands of different wort situations. After heading several departments, the executive amasses the background for balanced, objective personnel decisions. In the same manner, the department head can check an overzealous divi- sion chief or encourage a hesitant manager. Organizational technology transfer Technology transfer, one of the major concerns of the scientific community, involves more than inter- national schemes of great magnitude. It is of interest at various organizational levels ranging from worldwide forums on modernization to individual research and development laboratories like Dahlgren that thrive on internal dissemination of the latest sci- entific advances. Executive rotation aids this inter- nal mechanism..; Exchange of technical information can be attained through many, methods besides training sessions: Other methods include in-house presentations on scientific advancements, consultations among lab- of technical publications, and contact with other R&D organizations, including universities. In ac- complishing a transfer of technology, the role of executive rotation is to emphasize the need to rectify technical deficiencies. There may also be an addi- tional payoff, inasmuch as rotations may expose an executive to other professionals who can profit from planned exchange sessions. Organizational change Rotation of department heads injects an element of change into a management system without the adverse side effects that result from other methods. Organizations often assimilate technical changes in the spirit of progress, but resist management altera- tions because employees may be emotionally at- tached to the old way of doing business. An organi- zation that consistently rejects changes in manage- ment procedures, however, will gradually reduce the quality of its output; its employees will suffer from mental stagnation and a decline in innovation. These shortcomings occur too frequently in public' administration, where there is no unifying profit motive to stimulate change, in contrast to private enterprise, whose survival depends upon keeping on its monetary toes. Even though the Dahlgren Lab- oratory is funded under a budget that does make it responsible for a monetary allocation, this system does not dispel reluctance to rearrange the hierarchi- cal patterns and to alter the established ways of run- ning them. Flexibility is also hampered by the impo- sition of personnel ceilings and career management stipulations and by the civil service requirement that managers must be permanently designated on an of- ficial position classification chart. How can agencies overcome the natural tendeney to stroll down the same administrative path? Over" the years a number of techniques have been used to provide incentives for change, including private consultants, reorganization, sensitivity training groups, ad hoc study committees, advanced plan- ning groups, and the shifting of employees at all levels of the personnel ladder. These alternatives have met with varying degrees of success, but not without causing unnecessary expense,! conflict,`, and disruption in normal routines.: Executive rotation, in contrast, lacks these disad- vantages. In addition, the interview respondents felt September-October 1979 Approved For Release 2005/01/13 : CIA-RDP80BO1554R003300190050-5 dAp roved ~~~~ts qA R1 0Bi0t15f itA Cf049bA50 uming techni i.it rotation ha n tmpo a t a ~fr>Za 1i~ion chiefs. and in turn their branch heads, tend to cal duties. The comptroller's experience, however. reexamine their way of managing in response to turned out to be a tremendous windfall when the each new departmental executive's philosophy of reorganization occurred. As a result of his contact budgetirrg, manner of delegating authority, and so with the monetary aspects of scientific problems at a forth. Some interviewed personnel believed that the high level, the comptroller was better able to handle most important products of executive mobility were the challenges presented when two financial depart- insights regarding how a goal might be reached or ments merged under the newly established Naval how a different managerial approach could be used.: Surface Weapons Center. Furthermore, the impact of mobility at the top It would be impressive but presumptuous to claim filters down to the division and branch echelons, that the preceding cases were successful because of helping to maintain a high level of expertise close to deliberately planned rotations, since the rotational the work groups where it is most needed. This assignments were not made in anticipation of crises. means that technical advice is readily available to Nevertheless, executive mobility did help to assist projects, notwithstanding a lack of continuous ameliorate the difficulties. leadership by one specialist. Dahlgren does rotate its lower line managers, but executive mobility makes proper approach crucial it unnecessary to rely on them to promote change. Executive rotation offers a degree of protection Reassignment contributes to the executive's per- against unexpected organizational crises. For exam- sonal development while satisfying organizational pie, an agency could not predict that a young demands. At the same time that it strengthens or-i executive would die prematurely. Or an organization ganizational cohesion, rotation revitalizes the seldom prepares fully to consolidate with another executive, enhances his decision-making abilities, bureau, for history shows that most decisions to and adds to his capacity to deal with new situations, reorganize are made with little warning. Executive different people, and diverse sponsors. rotation, although not designed to deal with these But these advantages do not simply happen. kinds of crises, contributed to satisfactory solutions Periodic rotation must be planned, not by personnel when such problems did occur. u specialists, but by the chief administrator in re- In the first case mentioned, a bright young execu- sponse to organizational needs. Rotation should not tive was killed in a hunting accident. He led a de- take place merely for the purpose of shifting person-, partment engaged in crucial programs which could nel now and then; it should always be done for a be harmed by a leadership transition, but nothing justifiable, underlying reason. It cannot serve as a a andolit deleterious happened because his replacement, who panacea nOo be oey organizational pailment, at the time was the assistant department head, had should been prepared for greater responsibility, having lowed, then executive rotation can be as fruitful as it served elsewhere in the laboratory as an acting head has been at the Dahlgren Laboratory, where intelli- of several technical departments and for one year as gent planning minimized the disadvantages of rota; the executive in charge of the personnel department. tion. Virtually any governmental agency, regardless Upheaval was averted again when the chief of a of its structure, can implement executive rotation newly created department had to be reassigned to a and reap the same advantages that have contributed more urgent project. His successor was able to pick to Dahlgren's efficiency. 2JVLJ up the operation, without any loss of momentum on the basis of having headed several related depart- PHILIP L. MARTIN, professor of political sci- ments. ence at Virginia Polytechnic Institute and State Rotation also offset the potential adverse impact University, teaches management courses at the of Dahlgren's consolidation in 1974 with the Naval Dahlgren Laboratory. Professor Martin has a Ordnance Laboratory. Dahlgren's comptroller had Ph.D. in political science from the University of served a rotational term as the associate technical North Carolina. director, gain unusual switch, since it involved the Defense Management Journal Approved For Release 2005/01/13 CIA-RDP80B01554R003300190050-5