COURSE REPORT FOR MANAGEMENT AND SERVICES REVIEW: TRENDS AND HIGHLIGHTS NO. 44 (2-74)

• Document Type: CREST
• Collection: General CIA Records
• Document Number (FOIA) /ESDN (CREST): CIA-RDP78-03572A000100030011-0
• Release Decision: RIPPUB
• Original Classification: K
• Document Page Count: 10
• Document Creation Date: November 16, 2016
• Document Release Date: March 1, 2000
• Sequence Number: 11
• Publication Date: November 12, 1973
• Content Type: MF

25X1A
Approved For Release 2000/05/08 : CIA-RDP78-03572A000100030011-0
12 November 1973
MEMORANDUM FOR: Director of Training
SUBJECT : Course Report for Management and Services Review:
Trends and Highlights No. 44 (2-74)
The forty-fourth running of the Management and Services Review: The
Trends and Highlights was conducted in residence at the
from 29 October through 2 November. "Doing more with less" -- the
theme for this running was brought home again and again by guest speakers.
25X1A
THE CLASS
Of the 47 officers participating in the course, the overwhelming
majority --41-- were from the Management and Services Directorate. The
remaining six were evenly split between the DDI and the mossa) this
representation added an important perspective to informal discussions.
A few participants expressed regret that the DDO was not represented.
Almost without exception, each speaker took note of the large number of
women present in the class. Deputy Director of the 25X1A
Agency's Equal Employment Office was particularly pleased and indicated
that she would bring this welcome development to the highest levels of
management.
Diversity was the most dominant characteristic of the group. Service
with Agency ran the gamut, from a little more than one year to a full 26
years, as did grade level, GS-6 to GS-14, and professional occupations.
Another characteristic which affected the running of the course was the
general class reticence. Some speakers were disappointed when they re-
ceived no questions.
COURSE CONTENT
Clearly, the primary course objective of updating the participants
on the developments and policies within the Management and Services
Directorate was met. In some cases, it was an obvious case of overkill,
for example, the Offices of Computer Services and Logistics as well as
the records management people were severely criticized for presenting too
many details in too lengthy a time period; a judgement in which I concur.
The offices subject to this criticism have been notified, and will pre-
sumably seek individual and short term remedies.
Approved For Release 2000/05/08 : CIA-RDP78-03572A000100030011-0
25X1A
Approved For Release 2000/05/08 : CIA-RDP78-03572A000100030011-0
In my view, however, the presentation of the course material suffers
not only from a lack of individual office focus but also an overall lack
of cohesion. Each office presents its analysis of the important develop-
ments without reference to the Directorate as a whole or without regard
to what other offices have presented. This also results in significant
amounts of repetition.
SPEAKERS
sonnel. Mr. Wattles, who ably concluded the course in place of the
Director of Management and Services, touched the group when he announced
his retirement in six weeks; he received a long and warm applause when he
concluded.
COURSE ADMINISTRATION
There were no administrative difficulties encountered during the
entire week, a tribute to the last course administrator. The cooperation
and goodwill extended by the staff of the Training Center contributed
greatly to the smooth administration. Miss of OTR and a
participant proved to be an invaluable assistant.
TRAINING FACILITIES
25X1A
The classroom used for the course can only be described as barely
adequate for accommodating nearly fifty people. The speaker who brings
visual aids condemns himself, before uttering a word, to harsh criticism
by those 10 to 20 percent who will see nothing and to the additional
irritation of 10 to 20 percent of the audience who will only see by peer-
ing around pillars and standing to look over chairs and tables. Acoustics
in the room are such that questions from the audience go unheard unless
interruptive requests to the speaker were made to repeat questions. The
atmosphere and temperature of the room was difficult to regulate which
proved to be a constant source of aggravation to some of the members of
the class.
LENGTH OF nit COURSE
The amount of time needs to meet the course objectives is a question
which needs some serious consideration over the next running or two. my
view is that some of the office presentations could easily be cut back.
Approved For Release 2000/05/08 : CIA-RDP78-03572A000100030011-0
Approved For Release 2000/05/08 : CIA-RDP78-03572A000100030011-0
Greeter insistence should be made of speakers to focus on current develop-
ments and trends and to steer clear of office organization and history.
Some presentations could be combined with others while others could be
ignored entirely. Better utilization of participants time would result
in some savings. The showing of commercial movies in the evening adds
little to the course, even to the second course objective of building
new working relationships among participants.
ISimilarly, some reflection needs to be given to whether this course
needs to be conducted in residence at all. By Thursday night many of the
participants go home. Perhaps a combination of and Headquarters 25X1A
would be a more sensible approach.
RECOMMENDATIONS
Next Running:
1. The writing of scope notes should begin and where possible
negotiated with speakers. (Scope notes should go a long way
toward fine tuning SOMR presentations as well as developing
some cohesion to the course as a whole.)
2. Introduction of some work related films in the after hours sessions.
3. The scheduling on an experimental basis of an evening speaker or
panel session.
4. The introduction of a detailed evaluation form designed to elicit
maximum student insights into the relevancy of various parts of
the material as well as specific suggestions for adding or delet-
ing segments of the course.
Long Term:
1. Reduction of the course content and length.
2. Removal of part of the course from residence.
3. Full utilization of participant's time.
4. Increase member participation in the course through the
introduction of case studies.
Course Administrator
Atts: Student Roster
Course Schedule (2)
Class Profile
25X1A
Approved For Release 2000/05/08-i GIA-RDP78-03572A000100030011-0
Approved For RelearipeZOOD/Wir: i\CIALROP78-03574A000100030011-0
25X1A
MANAGEMENT AND SERVICES REVIEW
TRENDS AND HIGHLIGHTS
Course No. 2-74
(Forty-Fourth Running)
29 Oct - 2 Nov 1973
Seminar Room, Administration Building
OFFICE OF TRAINING
Course Administrator: 25X1A
Training Assistant:
25X1A
Office: Room 205, Chamber of Commerce Building, Ext. 3567
EZ IMPDET CL BY 011208
CONFIDENTIAL
Approved For Release 2000/05/08 : CIA-RDF'78-03572A000100030011-0
C ')NFIDENTIAL
Approved For Releaf" 2000/05/08 : CIA-RDP78-035724000100030011-0
Mor.clav, 29 Oct
1000-.1040 Welcome, Administration
and Security
1050-1150 CIA and National Security
1150-1300 Lunch
1315.4.1415 The Role of the. SDecia?1 Support
Assistant to the Deputy Director
for Management and Services
1430-1545 Office cf Finance: Trends and
High1ihts
1600-1650 Tomorrow Is Infinitely Be.tter
SOCIAL HOUR & DINNER
CONFIDENTIAL
Course Acirninistrator
Office of Training
25X1A
25X1A
Briefing, Officer,
Intelligence institute,
Office of Training
alpport
to the Deputy
for Managerr.ient
oervices
Tho.
Dh'ector
ve-ot?oi.,-ei: F-lannin7?
Programming, a.nd
Budgeting
Approved For Release 2000/05/08 : CIA-RDP78-03572A000100030011-0
25X1A
25X1A
Approved For Release23141015R)fF:IR-ktiFJ78-0357.2.4t000100030011-0
Tuesday, 30 Oct
0830-0915
0925-1015
1020-1045
1100-1200
1200-1300
1310-1400
1415-1515
1530-1630
Office of Joint Computer Support
Overview
Data Handling Concepts in MAP
(Management Assistance
Programs)
Data Access Centers for MAP
Office of Training: Trends and
Highlights
Lunch
Agency Records Management
Microfilm Programs
Tour of Records Center
- SOCIAL HOUR tz DINNER
CONFIDENTIAL
Deputy Director, OJCS
Office of Joint
Computer Services
Office of Joint
Computer Services
OTR Career Davelog-
ment Officer
Special Assistant for
Information Control
25X1A
25X1A
25X1A
25X1A
25X1A
IMMINI101111.11 25X1A
Chief, Microfilm
Programs Branch
25X1A
Chief, Agency Archives .
25X1A
Agency Records
Center
Approved For Release 2000/05/08 : CIA-RDP78-03572A000100030011-0
Approved For Releaet026001/65,0W:EtiA-RgA70357-214(000100030011-0
Wednesday, 31 Oct
25X1A 0815-0330
0845-1015 Office cf Communications:
Trends & Highlights
1030-1200 ? Communications Training
25X1A
1200-1245 Lunch
1245-1300 Introduction to Covert
Engin 3e ring
1300-1430 TOUR - Covert Communications
Facility
25X1A 1430-1445
1500-1550 Operational Medicine
1600-1650 Selection Processing - Activities
25X1A
Director of Comrnunica-
tions
11.1111111111
25X1A
Office of Communication
Services/Career lvfan::f7c-
ment Division/ 25X1A
Communications School
MN=
SOCIAL HOUR & DINNER
CONFIDENTIAL
25X1A
Chi f
qui,ektons? aect en
8
Covert Engineering Div./
Covert Coinmunications
Facility
?
25X1A
Psychiatric Staff, &Lice
of Medical Services
Deputy Director, Office
of Medical Services
Approved For Release 2000/05/08 : CIA-RDP78-03572A000100030011-0
25X1A
Approved For Release020r013/057013 :DCIAIRDIR78-03572M00100030011-0
Thursday, 1 Nov
0845-1215 Security Trends Rz Highlights.
An overview of current security
missions and functions with
emphasis upon new developments
in the security field.
1215-1320 Lunch
1320-1430
Personnel Benefits and Services
1440-1540 The Agency Retirement
Program and Retirement
Services
1550-1650 Office of Personnel: Trends
and Highlights
25X1A ?
U:64111111.LMCle.ni
Dep/Director of Security
Office of Security
Representatives
25X1A
Chief, Benefits and
Services Division,
Office of Personnel 25X1A
17.tirent
? Chief,t7,-
Affairs Division,
Office of Personnel
44-1111.;.
Deputy Director of Person-;_ci
. for S)ecial Programs, Office o'
? Perso.inel
SOCIAL HOUR & DINNER
CONFIDENTIAL
Approved For Release 2000/05/08 : CIA-RDP78-03572A000100030011-0
25X1A
Approved For keleariiii 2000/05/08 : CIA-RDP78-035724400100030011-0 ?
CONFIDENTIAL
Friday, 2 Nov
0830-1200 Introduction to Logistics.
Hqs. Logistics Support Problems,
and Support Rendered by Real
Estate E.4 Construction Facilities,
Supply, Procurement, and Printing
Services Division
1200-1315 Lunch
1315-1410 Equal Employment Opportunity
1430-1520
Meeting with the Associate Deputy
Director for Management and
Services
1520-1540 Final .n.dministration
CONFIDENTIAL
Francis Van Darnra
Director of Logistics,
Office of Logistics
Representatives
Deputy Director of
Equal Employment
Opportunity Programs
Robert S. Wattles
25X1A
25X1A
Approved For Release 2000/05/08 : CIA-RDP78-03572A000100030011-0
Approved For Release 2000/05/08 : CIA-RDP78-03572A000100030011-0
IINCLASSIFIED E CONFIL rrIAL E SECRET
ROUTING AND RECORD SHEET
SUBJECT: (Optional)
Course Report for Management and Services Review: Trends and Highlights No.
29 October 2 November 1973
FROM: 25X1
A
EXTENSION
NO.
Course Administrator
926 C of C
2063
DATE lit November 1973
TO: (Officer designation, room number, and
building)
DATE
OFFICER'S
INITIALS
COMMENTS (Number each comment to show from whom
to whom. Draw a line across column after each comment.)
RECEIVED
FORWARDED
.
AC/I1
Natty':
t y Afw.
v4-6
-----"'f
' ,.../ i,'? /1-1-