RECORDS MANAGEMENT PROGRAM SURVEY REPORT OF THE RECORDS INTEGRATION STAFF AND WESTERN HEMISPHERE DIVISION
Document Type:
Collection:
Document Number (FOIA) /ESDN (CREST):
CIA-RDP70-00211R000900180001-1
Release Decision:
RIPPUB
Original Classification:
S
Document Page Count:
73
Document Creation Date:
December 19, 2016
Document Release Date:
March 30, 2006
Sequence Number:
1
Case Number:
Publication Date:
July 21, 1953
Content Type:
REPORT
File:
Attachment | Size |
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CIA-RDP70-00211R000900180001-1.pdf | 3.91 MB |
Body:
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rnotiOti
RECORDS MANAGEMENT PROGRAM
SURVEY REPORT
OF THE
RECORDS INTEGRATION STAFF
AND
WESTERN HEMISPHERE DIVISION
PREPARED BY:
Records Management a Distribution Branch
General Services Office
Central Intelligence Agency
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FC RFT
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TO : Chief, FI DATP: 21 July 1953
FROM : Chief, General Services Office
SUBJ7CT: Records Survey of Records Integration Staff and Western Hemisphere
Division
1. There is forwarded herewith ten (10) copies of the
Records Survey conducted by a survey team consisting of
\Chief, Records Management and Distribution Branch, and
Thief, Records Services Division, General
Services Office.
2. As you are aware, this survey was conducted with some
restrictions as to the examination of certain types of communica-
tions and review of actual file material. It is not believed,
however, that these restrictions have in any way deterred the
over-all concept of the survey with respect to an adequate
records program for the DD/P. Our recommendations are sincere
and objective. The savings are estimates only and may increase
or decrease as exporience indicates in accomplishing each installa-
tion, should the recommendations be adopted. Qualified representa-
tives of the General Services Office will be available to discuss
the findings and recommendations with you or your staff at your
convenience.
30 To assist you in an evaluation of the findings and recommen-
dations of the survey, it is recommended that you forward copies
of the survey to each area division and staff activity under DPI?
for review and comment. I believe that the results would be
beneficial in connection with the-evaluation of the survey itself
and also of valuable assistance in determining the future direc-
tion of the records program and the requirements of the various
DD/P activities.
4. I want to express my persr-nal gratitude for the splendid
cooperation which you and the personnel of the Western Hemisphere
Division gave in assisting us in the completion of this survey.
SECRErt..,
security informatIon
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RECORDS MANAGETENT SURVEY OF
RECORDS INTEGRATION STAFF AND THE
WESTERN FEHISPIERE DIVISIONs,
FOREIGN INTELLIGEITE
Prepared by
Records Management and
Distribution Branch
General Services Office
July 1953
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TABLE OF CONTENTS
M1-2
SUMMARY ii
SECTION I ? AUTHORITY FOR THE SURVEY AND THE OBJECTIVES OF
THE SURVEY 1
SECTION II ?
SECTION III
SECTION
FUNCTIONS, PROCEDURES, ORGANIZATION AND
PERSONNEL 2
?FINDINGS AND RECOHTEITMTIONS 28
Location of Records 28
Subject Classification of Reports 37
Consolidation Does Not fdequately meet
Reference Requirements of Operations 41
Operational and Administrative Records Are
Not Maintained Under Uniform riling System
There is No Official File Station in The
Western Hemisphere Division 46
Pouchgs of Field Documents Are Not Delivered
Promptly 49
The Records of The Office of Strategic
Services 51
Summary Memoranda Preparation 53
Mechanical Methods 1.,pedite File References 54
Application And Use of Punched Card Methods 55
44
Records Management Program For Deputy
Director (Plans) 56
Use of Punched Card Methods by RI 61
Proposed Flow of Field Reports and Communi?
cations From Field Stations to Headquarters
Offices 62
Records Accumulations 63
IV ? IMP.I4412,17TATION OF RIrOMENDATIONS 66
?
.e.
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,-;1111,111RY
The common demoninator of a Records Management Prorrnm is the standardization
of methods and nrocedur,'s. Basic to the success of a records prerrnm is the
ora'anizational crncept required for the efficient manarement of r'c-rds. To he
truly successful in carryinr out the prorram a "blueprint" for it mus'-, he nrPpared
in advance in order to avoid dirressinr in the ratahliahment of useless and
inefficient procedures and records. or many years, the trrrd has been toward
the centralization of records because it was felt that the establishment and
observance of standards and actual accomplishment of the disposition of inactive
records could best He realized hy this means. Rowever, results have now proved
that this concept had many shortcominra which ultimately defected rather than
served an efficient prorrpm. These included duplication of central records by
operatinr offices, incorrect indexi.nr and clasajffcation of file hy filinr
nerspnrel forecastinr pro 'able reference use, incrnVenient location of files for
daily 'is', serious delays in procesaing ncominr and outroinr material, delays
in reapordirr to reou-s' for reference material, inability of the crnt:al facility
to euickly locate and obtain reference material for users In other activities,
failure of oneratinr office to return files within a reasonable time, the removal
of Pertinent papers from the files, -,nd many other problems too numerous to
mention.
Because of these factors the theory of centralized files has deteriorated and
now the trend is in the direction of decentralized processinr and filinr with
centralized control on a staff basis. The staff standardizes the systems and
procedures, and directs, supervises, and surveys compliance with the prescribed
standards.
Tn addition, rapid rrowth and increase in volume (lol increase from 1P50
to 10;.2 ir RT) will always lend to the Aecentmlized method of eparatIon. The
facts found in this survey, and the careful consideration of the problem has
led us to the same conclusion, and decentralized filPs with centralized control
servos as the foundation of the recommendations nf this report.
TT.
VITDTp-IS
The imoortance er,1 value of the Central Index has, apparently, over the past
few years led to the expans'or of PT and the addition of functions to that Staff
from time to time as individual nrrhlema arose. Undoubtedly, the planninr of
certain control and other centraliaed functions temporarily solved the problem
when the orrarization was email, compact, and when to say the least it was
difficult to conceive of the volume- and scone of DP/P oneratiens, and therefore
difficult to anticinate, comprehend and foresee the complexity of the eventual
records problem. Briefly, the findinrs of the survey team were:
P, 7nreasonable delay in delivering incoming pouch material to area divisions.
(Fee Pare )10.)
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B. The processing of incoming and outgoing documents by RT is ignored by
area divisions and the filing preclassification of documents is not
followed by area divisions. (See Pape 37, paragraph a.)
C. That the reference service of RI is inadequate and cannot be made
adequate under the present system. (See Pages 38 and 39.)
D. That there is a lack of uniformity within DD/P of procedures for indexing,
filing, and maintaining of records, and therefore "prop" rc,cords of
miscellaneous varieties have been established. (See Pape 37, paragraph a.
and Pape 41.)
E. That consolidation in RI of information on a given personality or subject
matter is delayed for long periods thereby necessitating unreasonable
delays in collectinp data for reference purposes. (See Ppge )4l.)
F. That the records personnel and activity is centralized in RT, although
a substantial portion of the records are in and the same is probably
true in other area divisions and staffs.
?G. That there is no apparent effort to control the creation of records.
N. That there is no standard nor procedure for the disposition of records.
I. That reference material withdrawn from RI is frequently retained by
the operating divisions for extended periods.
J. That OSS records have been withdrawn from RI and no concerted effort
is being made to recall or maintain them.
K. That there are needless delays in preparing summary memoranda in reply
to requests for name check information.
L. Briefly it may be said that the present record keeping methods will
eventually lead to an unmanageable problem with definite limitations on the
use and therefore value of accumulated records.
ITT. RECOIMENDATTONS
In order to establish and operate a successful records management program
within the DDIP area it is recommended that the following action be taken:
A. Abolish the existing RI Staff.
R. Establish a Records Services Staff (6 employees) under the CA/DD/P to
prescribe and maintain uniform systems within DD/P in Washington and in
the field, for.tbe..creation., maintenance and disposition of rocords; to
study existinmk"prep" ??recoilds., and standardize on the most useful and
effective types; to determine those records which can be better maintained
by the use of electric accounting machine technique; to select, train
and assign records personnel to area divisions and staffs under DD/P as
well as field stations; and to conduct periodic records surveys; and to
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supervise the following activities:
10
the
employees) to maintain
central index facility, consistlnr of:
(a) An alphabetical index file of personalities and sub,iect matter
on 5xP inch cerds, containing summaries of Field Re7)orts.
(b) A file of all. Field -Reports main+-ined In numer'cal sequonce
by field station.
(c) A complete set of disseminated reports filed numerica7ly by
dissemirntion number, and cross referenced to Field Reports.
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20
-tribute
1.
(Note: An administrative rerulation should he established
files may not he removed from this facility, in order
refrence material is cr'nstantly available.)
that
that
employees) to
to nick up
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regulations and notices to TTP/P activities,
employees)
end
4ellver ma'l bet7sen 7taff rr d4vision r-ristries
(file stat'on).
L.
employees) to perform
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duties
control of code
in connection witn tne anmi_ristratTon arr.
designations in CTA, inc7udinr pseudonyms, aliases, cryptcnyms, and
special indicators.
C. 'stablish regirtrirs (file stations) for each staff
and area df vi sion
under PTV?,
Area division registries (approximately
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for each of the other r area divisions) will:
1. Control and Process incoming and outgoing couches.
2. laintain the following files:
(a) A signed copy of each pouch manifest.
(h) A cony of operational reports nnd records.
(c) 7ield R,=ports riled numerically by field station.
(d) Viministrntive records.
(e) Cable file
(f) A cr file on 5xP cards containing information summarised from
Field Reports.
(g) Ton Secret and indicator documents file.
I. Prepare duplicate conies of r' cards (See paragraph C-2-(f) above.)
for the Central Index Section,
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L Prepare repays to recuests fo'r1176Prinfermation.
5. '4aintain Trital Materials Program.
Dispose of inactive matmrial to the CIA Records Center,
7. Internal distribution of
Po That subject to survey of the,remilirement-
staff reristries (file stations)
SS and PDP/Adm3n.
for PM, PT PriT T 9
9 9
mail.
of staff activities,
thrt
he established 25X1
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rnlo es each)
.mployees
to:
1. 7aintain such films as are required to be maintained to be later
determined by survey and study.
2. To act as liaison to the
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3. To mairtain the 7ital 'Thterials.
4. To '15stribute mail internally.
5, T dispose of inactive files to the cTA Records Center.
Fo Transfer the responsibility for maintaininr the OSS Archival material
to the Records Manarement and Distribution Branch, Records Services ivision,
Preneral Services Office,
F. Investirate the possible use of a secure teleautorraph or teletype
circuit for rardd and seoare transmission between the proposed rPristries
and the
Oo The above recommendations represent justifiable duplication as the
utilization of records is on an area and a rlobal basis. To eliminate one
.in favor of the other wculd rive rise to those conditions which exist today.
Fowever, according to the concepts recommended all of the actual processing,
except duplicate filinr,would be dne in the area division reristris.
IV. I'ffPI'TATTP7 PF PI7CP""rImATIPrF.
If the above recommendations are adopted, it is recommended that:
A. A trial installation be made in 77T Division,
Bo That after completion of (A) above, installation be made in a staff
activity.
Co That thereafter a schedule be established for installation in divisions
and staffs.
D. Personnel of P.SP will assist in each installation as renuired.
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It is .estimated that the following personnel will he renrired to implement
the recommendations made herein:
VITT Division
Other Preo Divisions - Total
staff Activit4es
Records Services Staff
Total
Present RT Ceiling
Required. for this plan
Difference
The above represents a savinr of noritionsl
or a total of c29,1(10.
It must he emphasized that these savings are estimates only, and are subject
to review and audit after the installation has been completed. Other savings
will he realized threugh avoiding the purchase of equinment and :an hours
saved under the proposed new system. T-Towever, all savings can he only
accurately determined after the installation is complete.
positions
positions
positiens
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SECTION I- AUTHORITY FOR THE SURVEY AI D THE OBEGTIVES
OF THE ss.avEy
1. Authority
At a meetinfr on 0 September 1952 conducted lointl
DD/P and
Chiefs General Services Offices it was mutual_y a-re
that a team of General Services personnel would examine present
DD/P Registry procedures aild make recormendations as ap Topriate
efficiency and service. A subse-
Chiefs Foreign Intelligences
gnment to include similar examination
for the improvement
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broadened the scope o
in the activities of the 7ebtern Hemisphere Division.
2. Wectiveg. The Records Ilanagement survey team from the General Serv-
ices Office VEB generally guided by the origins.) authority as stated above.
However s with the addition of the 7festern Hemisphere Division to the surveys
there was a broadening of objectives to include the evaluation of other
records management techniques. This included an examination into the use
and location of records and records facilities and to some extents a
preliminary evsluation of records created and collected by the Pectern
Hemisphere Division. As a consequence the primary objective was concerned
with the oversl] records management program.
3. Adtivities. The activities of the survey team included the folluain7:
a. Review of Records IntemratTon Staff procedures;
b. Review of 7ED mail and records procedures;
c. Review of selected documents maintained in the '?1 file room;
d. Review of selected documents maintained in MID;
e. The takinfr of an inventory of the records accumulation in 17TID
(an inventory of TED records maintained 'An RI was furnished
the survey team by the Chiefs RI);
f. Conferences and discussions with Division and RI personnel
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SECTION II - FUNCTIONS, PROCEDURES; ORGANIZATION
AND PERSONNR,
l. Records Integration Staff
Functions
a. Provide facilities for the centralized processing, collation,
integration, maintenance, and operational servicing of all
reports, correspondence, communications and information pro-
duced or received by the DD/P offices.
b. Reeeive and dispatch all reports, correspondence, communications
(except those transmitted electrically), and information, as
well,as other types of materials for the offices under the DD/P.
c. Receive and dispatch all incoming and outgoing pouch mail for
entire CIA.
d. Establish and operate required analytical and processin7 nro-
cedures.
e. Develop and maintain CIA cryptic reference system.
f. Maintain the DD/P Top Secret accounting system.
g. Maintain and operate a central registry.
h. Prepare summary memorandum replies to name check requests re-
ceived from other CIA office and government agencies.
i. Administer the CIA vital documents and records management pro-
grams vithin the Dp/P organization.
J. Train headquarters and field personnel in RI records techniques
and procedures.
Organization and Personnel
There follows on Page5 a chart shoving the organizational structure,
the distribution of personnel by sectIons, and the classification grades.
Procedures
The general procedures for processing documents throughout the various
organizational units of the Records and Integration Staff are shown on the flow
charts on Pages - 6-11
?
== ?
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_curi; ,ty informanon
Procednres pertinent to oach or7anizationa1 vnit cy_r J_ are shoun uit%
statement of the functIons of t7-3 respective or7anization to yhich they
pertain, beginnin on Taee 4.
Personnel
umber of Positions, Office of Chief
i;
;;:? ?3?
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2. Cryptic Reference
Functions
a. Administer and control the initial issuance of all code desig-
nations in CIA.
b. Develop pseudonyms, aliases, cryptonyms? digraphs, and special
indicators used by agents and staff personnel for the divisions
and staff offices of CIA.
c. Assign pseudonyms, aliases, non-sensitive cryptonyms and special
indicators to CIA offices.
d. Maintain central cryptic reference records.
e. Coordinate non-sensitive cryptic reference files in other offices
and?oreign divisions with those of RI.
f. Coordinate all symbols used by DD/P staffs and divisions for
correspondence numbering and recording systems.
g. Enforce all CIA and DD/P cryptic reference regulations and report
infractions to proper authorities.
Procedures
a. The cryptic reference file consists of approximately 35,000 cards
and is maintained in the following manner:
1. Blue cards indicating real names of individuals, organiz-
ations, and projects.
2. White cards indicating aliases, pseudonyms or cryptonyms.
3. Salmon card when true identity is not known in
IC only alias, cryptonym or pseudonym is
known).
b. Cards of identity are not maintained on highly sensitive or covert
operations, agents and contacts. In such cases, the cards of iden-
tity are maintained in the interested foreign division. For the
purpose of controlling these exceptions, thel
Staff assigns digraphs to the various operational segments. The
digraphs must always become a prefix to the code word used by the
division.
ce This card file is also maintained by the Signal Center. It is under-
stood that this file is complete in all detail.
Personnel
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SECURI f Y INF ORM A f ION
NEG DOCUMENTS
RECORDS IT R I ON STAF F
A FLOW CHART OF INCOMING
-1
oo
I. INDICATOR AND OTHER SENSITIVE OPERATIONAL PAPERS
2. HEADQUARTERS COMMUNICATIONS -SPECIFICALLY ADDRESSED
? MS Int fan MI In 111/ MMMMM
In In an NM
CHART
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AI\CALYSIS
CLASSOCAT \ ON
001.0111\s?,,,
AND CODING
SECRE7
ORMATION
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Functions
a.
Keep a record of the distribution of all documents for circulation
in the DD/P complex.
b.
Receive and initially
route material.
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c.
Dispatch material.
d.
Provide messenger service.
Procedures
a. With few exceptions (Top Secret and specifically addressed communi-
cations) this section opens, indicates initial routing, prepares
cover sheets and assigns serial numbers to I Imaterisi
for circulation and action in the DD/P complex. Logs are main-
tained for the serialization of documents and reflect the source
of the material, i.e. documents received from the Department of
State are assigned serial numbers preceded by the symbol DST;
those from the Federal Bureau of Investigation are assigned the
symbol DFB, etc.
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b. The record of the distribution of all material, pouch, 25X1
is exercised through the use of the seventh copy of Form 35-31,
Abstract File Slip. The classification code and field symbol is
placed on this form by instruction from the I In 25X1
addition, the initial designation is indicated on the body of the
form and is filed alphabetically by field station or source symbol,
numerically thereunder. If additional routing is determined neces-
sary by the various geographical and functional divisions, it is so
indicated and returned to the for con, 25X1
trol purposes and to be dispatched to the additional indicated re-
cipients. BY consulting this file of control cards, it is possible
to locate any document in circulation after its receipt in RI and
prior to its delivery in the file room. When the material is re-
turned for filings the control card is destroyed.
c. Domestic material leaving the office is handled by this section.
Courier receipts are prepared by the office originating the material;
the Iis responsible for its safe delivery
to the CIA courier for delivery to the appropriate agency. The
material is checked for attachments, security considerations, etc.
Personnel
Numbers of Positions,
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14.
Functions
Thes responsible for the receipt and dis-
patch of all pouch material between Ladquarters and the field.
Procedures
Receipt
a, The pouch is opened upon receipt and its contents checked against
an accompanying manifest. If all items listed are accounted for,
a copy of the manifest is signed, dated and returned to the field
station. A second copy is maintained in this section and the third
copy is attached to the material covered and sent to the
Section.
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b. Top Secret documents, indicator material, Kapok and other material
for special handling is removed from the pouch prior to trans-
mittal to the L. ITon Secret documents are delivered
unopened to thel Kapok and other specials 25X1
are delivered without normal processing to the addressee.
Dispatch
a. In carrying out this function, two logs are maintained: (1) con-
secutively assigned serial numbers for identifying individual
items in a pouch, and (2) consecutively assigned serial numbers for
identifying pouches. Divisions are assigned serial numbers for iden-
tifying specific documents as required and as needed. Control is
exercised by this section.
b. In addition to the mechanical preparation of material for dispatch,
some editing is performed. This process generally involves the
assurance that security requirements have been properly adhereil to
and that the number of copies and attachments are as specified.
c. The requirement that pouch manifests be signed and returned is
strictly enforced. In the event that a signed manifest is not re-
turned promptly, the interested division is notified of the apparent
delay and follow-up action is taken.
Personnel
Number of Positions,
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5.
Functions
This section provides for centralized review and initial processing
of all reports, correspondence, communications and information produced
or received by the DD/P organization.
Pkocedures
a. Except for material that is labeled for special handling, docu-
ments are completely processed prior to delivery to action desks,
which action provides for the preclassification of incoming ma-
terial.
b. The classification plan is basically geographic-numerical in that
all subject matter is segregated by geographic areas and that
numbers are used to represent subject matter categories within the
various areas. Also, names of individuals may be the subject of
reports and other documents. In this event, a number is used to
represent the subject rather than the direct use of the name.
c. The case book furnished each analyst is divided in the following
manner:
1. A list of world countries with their numerical repre-
sentatives, which constitutes the primary category for
coding documents.
2. A list of eight broad categories with their
numerical representatives, which constitutes the second-
ary category.
3. A listing of files in use that fall into any one of the
eight categories listed in (2) and rules for opening new
files in these breakdowns; their numerical representatives
constitute the tertiary category and are referred to as
case files.
4. Finally-, documents placed in a file are given a serial
number, which number is used in servicing operations.
d. Using the procedure described above a document processed in RI would
be coded in the following manner:
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e. In coding documents preparatory to their placement in the files,
the analyst studies the document to determine its subject natter
content and further determines the most appropriate case files in
which the document should be placed. Codes are placed on the docu-
ments in accordance with this determination. Following this pro-
cess, the various finding aids are indicated through the use of
colored pencils and generally constitute cross-references and in-
dex cards that are filed in the Master Index. Pertinent descrip-
tive detail of documents is also marked and is used in preparing
the Abstract File Slips (Form 35-31).
f. The placement of papers in the personality (201) files involves
the assignment of a nomber for each such dossier prepared. For
this purpose, the analyst maintains a list or log of numbers pre-
viously used and each new dossier receives the next consecutive
number. An index card is placed in the Master Index for reference
purposes.
g. Cover sheets are prepared in this section. On this paper is
placed the routing, the title of the document and its code.
h. In carrying out the classification function, the analysts are
assigned to specific geographical divisions and process only ma-
terial specific to that division. Analysts are constantly in con-.
tact with their area desks and, without this guidance, the classi-
fication and indexing of documents would be extremely difficet.
Personnel
Number of Positions,
?.4W
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6.
Functions.
Serialization completes the technical phase of preclassification and
is performed in this section. This section receives in and out documents
from thel and assigns symbols and serial numbers to docu-
ments. Receives and processes copies of disseminations and keeps a numer-
ical log of them.
Procedures
a. The file of Abstract File Slips, Form 35-31, is maintained here
and is used to determine the number of items previously serial-
ized. When a document is processed, the next unused number is
assigned.
b. Two files of Abstract File Slips are maintained. One is arranged
alphabetically by source symbol and numerically thereunder; the
other is arranged by RI code.
Personnel
Number of Positions,
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7.
Functions
This section is responsible for preparing all finding aids indicated
by- the analysts.
Procedures
a. Typists are or7anized on a geographical division basis for the
performance of this task.
b. The Abstract File Slip, Form 35-31, is prepared here and is dis-
tributed as follows:
1. The first and second copies are sent to the Numbering
Section.
2. Four copies are attached to the document when forwarded
to the area divisions.
3. The seventh copy is sent to the
c. Cross-references and name index cards are also prepared in this
section. Cross-references are sent to the file room; name index
cards are sent to the and
the documents are sent to the appropriate division with Form 35-31
attached.
Personnel
Number of Positions,
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Functions
ing
8.
It is the function of this section to maintain and service the follow-
types of documents physically located in RI:
a. Subject Matter Files (Country) - This file generally consists of
correspondence, field reports, CS reports spd related and support-
ing documents. It is arranged in accordance with the basic geo-
graphic-numeric-serialization plan it use in RI.
b. International Files (200 Series) - This material is the same as
the above except that it is international in scope and is used to
maintain papers in this category that are not specific to any one
country.
c. 201 Files - This file consists of field reports, CSDB reports, re-
lated and supporting documents which pertain to personalities in
which the office has some particular interest, and retired agent
files. The material is filed in individual dossiers which are
consecutively numbered.
d. General (100 Series) - This file consists of correspondence and re-
lated papers dealing with, or originating in the United States.
Procedures
a. General Handling of Material - When record material is received in
the file room, it is checked to assure that it is completely proc-
essed. If further processing has been indicated by operations,
the material is forwarded to the appropriate section in RI. Ma-
terial ready for filing is placed in a pending file. This activity
organizes the material in numerical order and facilitates placement.
b. Servicing RI Documents - To request and obtain a document from RI
files, it is necessary to know the file number of the document re-
quested. It may be obtained by the following methods:
1. Searching the Abstract File Cards maintained in the Number-
ing Section.
25X1
2. Searching the Master Index to obtain the key to person- 25X1
alities and subject files.
3. Searching the cards maintained in the
Sectien if the material is still in circulation.
c. Charge-Out System - This system involves the use of the legal size
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card of pasteboard stock equipped with a small pocket. In this
pocket is inserted a duplicate copy of a charge-out form. This
combination replaces the document removed from the files. The
original copy of the charge-out form is filed at the charge desk.
Both are cleared upon the return of a document.
Personnel
Number of Positions,
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9.
Functions
It is the function of this section to reprocess documents, and in such
a manner that more adequately meets the needs of operating officials, i.e.
change the classification from a subject category to a personality (201)
category. Requests for such actions are generally initiated by the foreign
divisions and is performed after action has been taken on documents and are
ready for filing or have been filed.
Procedures
a.
Any change or alteration in classification involves the re-doing or
modifying of the tasks performed by the 1 25X1
Specifically, a change in the classification of
a document involves the following:
25X1
1. Actually changing the code of each page of the document on
which it was placed in the first instance.
2. Replace or modify the two Abstract File Slips held in the
land prepare a new Abstract File Slip
(201).
3. Change all name index cards placed in the Master Index.
4. Change all cross-references and other finding aids.
b. Reprocessing involves two specific categories:
1. Retired Agent Files - This material was originally classi-
fied as "operational" and appropriately coded in this
category. The entire category is processed on a restricted
basis in RI because of its sensitive nature. As sensitive
projects and/or agents become inactive or less sensitive,
the documents are forwarded to RI by the foreign division
for complete processing.
2. Consolidation of Material and References on Personalities
that are of Particular Interest to the Office - This action
involves searching the Master Index to determine all refer-
ences, withdraw the referenced documents and reprocess
them. In some oases, entire documents are placed in the
newly prepared dossier. In other cases, duplicate copies
are made. In still other cases, the pertinent information
is extracted or simple reference made to a document.
Personnel
Number of Positions,
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10.
Functiong
It is the function of this section to maintain and service ti-!e Master
Name Index. It is also responsible for preparing replies to requests for
name check information.
Procedures
25X1
a.
The Master Index consists of 3 x 5 cards arranged alphabetically
by subject, individual, and organization. This index provides
reference to record material processed by RI. Cards are
/12:11y
,
25X1
25X1
prepared by the instructions from the
upon
Section or by the typists in the
struction from those
ipan -
analysts.
b. The preparation of correspondence is an auxiliary operation to the
primary function of RI. Requests for information an personalities
originate in the Inspection and Security Office/CIA, Department of
State, Department of the Army, Federal Bureau of Investigation,
Department of the Navy, and other Federal departments. The oper-
ation involves searching the Master Index for references, the re-
moval of the referenced documents from the files, and the prepar-
ation of memoranda giving the pertinent information contained in
the documents. Generally, only derogatory information is requested
and furnished; the Office of Inspection and Security, however, re-
quests and is furnished complete biographical information. Memor-
anda prepared are reviewed by foreign divisions which involves
minor editing and to guard against the inclusion of sensitive in-
formation and sources.
Personnel
Number of Positions,
.''SECRET
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11.
Functions
This section is responsible for processing and maintaining Top Secret
documents for the DD/P.
Procedures
a. Material is logged and handled in conformance with CIA security
regulations.
b. The analysis, numbering, and filing of documents is performed in
essentially the same manner as they are performed in those respec-
tive sections.
c. Name index cards are prepared and filed in the Master Index.
d. Abstract File Slips are prepared and filed in the
and cross-reference forms are prepared and placed in the appropri-
ate file indicating that the material is held by the
Section.
Personnel
Number of Positions,
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12.
ftnetions
It is the responsibility of this section to maintain and service
record material in its custody. Generally, this material was created or
collected by the Office of Strategic Services and consists of some of the
records of the business offices of that predecessor agency, some field
station files and, to a lesser extent, some substantive records.
Procedures
a. The material is catalogued, serialized and name index cards pre?
pared upon receipt. The principle user of this material is the
lof RI in the performance of
the name cheek function.
b. There is an estimated 5,000 Cu. ft. (16,500 Archives boxes) of
records currently maintained by the section.
Personnel
Number of Positions,
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15.
Functions
It is the responsibility of this section to reduce to film all paper
records which come under the criteria of the CIA Vital Documents and Records
Management Program.
Procedures
It is the responsibility of the various segments of the Clandestine
Services to determine records and materials that are vital t
thpir nnArRti
the actual processing of the material is accomplished by the lns;
Vital materials are generally received from division riles, promptly
processed, and then returned to the appropriate division.
Personnel
Number of Positions,
,-- WET
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16.
Functions
This section is responsible for the initial and supplemental distri?
bution of all DD/P and CIA regulations, notices and other issuances within
Clandestine Services.
The Publications Control Officer, DD/P?Admin. furnishes a check list
to this section for the distribution of all published material.
Personnel
Number of Positions,'
.;
IBEEF
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17. Western Hemisphere Division
Functions
a. This division is responsible for administering the foreign intelli-
gence function in the Western Hemisphere of the world. Placed at
strategic points in the area are field stations continuously ex-
ploiting covert sources for information of an economic, political,
military and scientific nature andiersonalities associated with
these subjects. This information is transmitted to headquarters
in field reports, These reports are rewritten at the division level
and disseminated to other segments of the CIA and to other agencies
of the Federal Government.
b. The information contained in these reports that pertains to person-
alities is of extreme value to the division and other segments of
Clandestine Services in carrying out their functional activities.
It is used extensively for evaluating personnel that have potential
or real value in the collection effort; it is used extensively in
planning and mounting operations; and it is used in counter-espionage
activities. In addition, it is used to prepare summary memoranda
in reply to requests for name checks from other segments of CIA
and other Federal krencies.
c. Because it is necessary to employ people to collect this information,
to put it in the hands of appropriate users and to safeguard it;
because it is necessary to furnish these people with facilities,
supplies and working space and because these people have to be com-
pensated for their services, there is created as a result of this
collection effort, different types of papers. These papers gener-
ally may be classified as administrative in character. They are
specific to the Western Hemisphere Division and are of little or
no value to other segments of Clandestine Services.
d. Another type of paper record is created as a result of this collect-
ion effort that is generally referred to as being operational in
character. The line of demarcation between these papers and adminis-
trative papers isnot clear out. They do, however, reflect the
plans, actions and results of the collection effort and CE and PP
activities in addition to documenting the activities of individual
agents and/Or projects. Their use in carrying out current oper-
ations is almost totally confined to the Western Hemisphere Divis-
ion; there is only a minor degree of use of some of these papers
by other divisions and staff offices.
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at ion
The organization of the division consists of four operating branches
which correspond to various geogr2phical areas in the Western Hemisphere,
and an administration and logistics staff.
Procedures
a. Aside from the mail room, there is no organized records facility
in the division. The mail operation consiTts of two people with
facilities for handlinc "in and out" communications. The Ibstract
File Slips constitute a log of incoming pouch documents. The
pouch manifest is used as a loc of outgoing documents. In addition,
there are maintained locs of "in and out" cables, Top Secret and
other classified material.
b. In the absence of formal instructions and guidance, record keeping
practices do not folio:- a completely uniform pattern in the
various branches of the division. The general procedures are
shown in charts on Pages 6-11 . Operational case files (Pr,
FT, agents and/or projects), Field Reports files and Pisseminated
Reports files are maintained at the appropriate area desk. Oper-
ational subjects files (policy matters, project reviews, country
plans, etc.) are usually maintained by the Branch Chief's secre-
tary. Support records are maintained in the Administrative Office.
c. Records keeping and index preparation is an incidental function in
the division. It is jointly performed by the case officers,
secretaries and clerical personnel as time permits.
Personnel
The total authorized strength is
field)
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SECTIOE UI- FEDIMS AIDMOYEIMATIOM
FIDDIOG wo. 1 - LOCATIOM OF RECOEDS
The centra1i.5ation of all records., regardless of the practical needs
of offices that use thea4, has led to duplicate records keepiliv and incom=
plete files.
a? Duplicate Record Eeepimg - The suL.vey teen established an esti-
mated records holding in the NM of 26 linear feet of adminia-
trativa9 operational, and reports files ? The Chief, 11,1? r4or"c,e1
that there ues in his custody 153?82 linear feet of the sarde
types of MBID records.
b. Incomplete Files -nen copies of the same papers are maintained
at more than one location, there is created a competitive force
that demands exclusiTa possessioao These demands may be legiti-
mate or manufactured? natever the reasons it results in inccm
plots fileso Thera is submitted on Pages 31thz-zog 35 the descrip-
tive content of an administrative case file that uas handed to the
survey team by an emluffee in the RI file room as being typical
of such files maintained in RI. This file contains 99 letters of
transmittal and 52 cover sheets ubich constitutes over 50 of the
papers in the foldol.. The rex,sx1n1.71 material appa2rs to possess
only ephemeral value? It is so devoid of information that DO
reasonable action could be taken by consulting it? Page36 shLT:s
the contents of an operational case filo (agent or projcst) main-
tained inITED0 It also shoos the incompleteness of the same file
in PI. These papers uere not actually observed in RI., but the ab-
sence of their code is indication that the papers uere net processed
by RI rd therefore not Fvirtained in the central facilitgo
These tuo cases, cleary shot,- the incompleteness of same PI files.
TG take action based upon complete background material, it uould
be necessary to consult division files.
On the other hand, there uas no evidence of incompleteness in the
reports files. The TJED maintains a complete sat of their field _
reports and disseminated reports? Current methods and procedures
Tmuld preclude the uithholding of this information from 21 files?
Comment
a. The follouing quotation uas taken froa the textbook " cook& Km=
agement and Filing Operations 2 by Margaret Z. Odell, Research
Analyst? indexing and Frnng ilethods ystems Division of Remington
Pand9 Inc? and arl Po Strcmg, Professor of Ilanagement and Director9
Business Nagement Service of the College of CORTAZYCe and Business
Administration of the University of Illinoisg uTo allay ooze of
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the confusion that generally accompanies an explanation and
description of centralised and decentralised files v it should bo
noted that origiailly decentralized-kilider departmental control
uera generally used. Later, centralized files become the accepted
P1 an. At present the tread is to decentralise files but to central-
ize the control under a records administrator and not under depart-
ment managers because of -
1. The increased operating costs caused by miting for
delivery of records from a central file location.
2. The maintenance in the departments of the most active
records or duplicate copies of records sent to tk,
records department.
30 The inability of inexperienced records administrators
and records department personnel to keep records in=
dexed and filed to meet the users needs and the chang-
ing operating conditions.
Alert organizstions are rapidly recognising the advantages of cen,
tralised control over decentralized files and are placing all rec-
ords under a records administrator. This plan promises much for
the future.'
b. Operational Records - These papers are created in carrying out
operational activities g the creating division is the primary user
of the information contained in themg and the divisionv either by
physical possession or proceduxal instructions controls any ad=
ditional use of the papers. Operational records are maintained in
RI in sealed envelopes and cannot be used uithout the permission
of the creating division. Limiting the handling of this sensitive
category of records to the Rd/111AM lumber of people most adequately
meets security requirements.
co Administrative Records - These papers are also specific to the
Division creating them. They have little or no value to other
foreign divisions by staff offices0
d. rield and Disseminated Reports - The information contained in these
reports is used most extensively by the collecting division. &re-
everv it is also used extensively by other divisions and senior
staff offices in4landestine Services.
Recommendations leelv3 and 4.
1. That operational records be maintained only in the division file
station as proposed ireiTtecomsnentleetion..Vo. 10 Page
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2. That administrative records be maintained only in the divisicm file
station as proposed in Recommendation Bo. 109 page
3.
That copies of field and disseidmation reports from all divisions
be maintained in the central MVP file station?
40 That copies of field and dissemimatiam reports for the creating
division be main ' (-d in the division file statiom as proposed in
Recommendation Bo? lO, page 470
To accept the above recculyiendations is simple acceptance of a princi-
ple of administrative efficiency that provides for the maintenance of rec-
ords at a location that will provide maximum utilizati and seoarity9 end
a minimum of duplication. From the viezpoint of the userz of inforrstiom
contained in Fl dccuments9 such a situation already exists. To be absolately
certain of complete information on operational and administrative activities,
division files must be consulted? Complete infomation contained in field
and disseminated reports is available from RI files? The above recolwaendations9
then9 merely recognize that which already exists. They eliminate duplication
that is of questionable value?
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The cont t9in malibered sequence of cocumente maintainea in an
admisO.strativo file e2mmq2340d by gaDvay tezmo
1 - CYOSS refeynce
2 - 2 0
3 - ?
4 - FV
5c 0
6= " 0
7 - Transmittal
8 - Cover Sheet
cz) 9 - T2antimitta
10 - Tranmittal
11 - Cover Sheet
12 - Transmittal
13 - Second Copy of 12
14 -Maw) - Station to Station
15 - Am ompty 8 10i manila envelope
16 Covor Sheet
17 - Request for a handbook
18 - Second copy of 17
19 - COVOF Sheet
20 - Transmittal
21 - Transmittal
22 - TTansmittel
23 - Transmittal
24 - Transmittal
25 - COVOY Sheet
26 - Copy of Memo - Station to Station
27 - COVOT Sheet
28 - Cover Sheet uith 8 10fr manila folder containing newspaper clippings
29 - Cover Sheet
30 - Transmittal
31 - Second copy of 30
32 - Copy of two line memo - Station to Station
36 - Copy of six line memo - Station to Stc,tiom
37 - Transmittal
38 - Transmittel
39 = Tranemittel
40 - maiAy 8 x 20i manila folder
41 - Transmittal
42 - Tranmittal
43 - Trangittal
CoVlOT Sheet
45 -Tzolaaittal.
46 - Cover Peet'
47 - Cover ShBo
48 - Transmittal
49 - Covor sheet
ML7
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50 - Transmittal
51 - Second copy of 50
52 - Transmittal
53 - Transmittal
54