INSPECTOR GENERAL'S SURVEY OF PRINTING SERVICES DIVISION

• Document Type: CREST
• Collection: General CIA Records
• Document Number (FOIA) /ESDN (CREST): CIA-RDP69-00011R000100040012-6
• Release Decision: RIPPUB
• Original Classification: S
• Document Page Count: 4
• Document Creation Date: December 15, 2016
• Document Release Date: February 11, 2004
• Sequence Number: 12
• Publication Date: September 21, 1966
• Content Type: MF

Approved For Release 2004/ A-RDP69-00011 R000100040 ue tjve Regime
2 1 SEI? 1966
MEMORANDUM FOR: Executive Director-Comptroller
SUBJECT . Inspector General's Survey of Printing Services
Division
1. Forwarded herewith is the report of the Inspector General's
survey of Printing Services Division. Also attached, for signature
by the Executive Director-Comptroller, are memorandums to the Deputy
Directors for Support and for Intelligence requesting their responses
within sixty days to the recommendations contained in the report. The
Deputy Director for Support has received copies of the report under
separate cover, and that portion that pertains to the Deputy Director
for Intelligence has been forwarded to him.
2. During the course of the survey we discussed with the Chief,
Printing Services Division, and with other officials concerned several
matters on which immediate action could be taken. Since our oral
suggestions were accepted and action has been initiated, we see no
need to belabor the points in the text of our report. Included among
those topics are:
a. Deficiencies in safety -practices, fire prevention, and
housekeeping at the
b. Improvements in photographic operations through better
quality control and maintenance of equipment, closer attention
to the acceptability of the photographic product, and better
selection of photographs for use in publications.
c. Reviews of security files on employees on whom
"suitability" information exists.
d. Security inspection of a previously uninspected
contractor doing classified photographic work for PSD.
e. Reinvestigation of Lhe loss of classified film by a
contractor.
0300 1
Excluded from ausamaHc
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f. Defective access controls at Plant No. 4 in the
Headquarters Building where codeword publications are
printed.
g. The need for closer attention to format, layout,
makeup, and illustrations in Agency publications.
3. In general, we find Printing Services Division to be doing
its job very commendably. The more significant of our findings are
summarized in the paragraphs that follow.
a. Cost Controls. The economies that PSD can effect are
limited to those that derive from improving its own internal
efficiency. The system by which costs are allocated against
customer requirements, but are not actually charged to the
customers, provides no incentive for PSD's customers to reduce
costs by controlling requirements. We conclude that the cost
accounting cure might be more painful than the disease.
b. Photographic Operations. We see distinct evidence of
significant indirect or hidden costs arising from poorly main-
tained equipment, inadequate quality controls, and insufficient
regard for waste. Most of the faults can be attributed to a
shortage of qualified personnel. PSD's photographic support of
Graphics Register could be improved by closer collaboration
between the two components. We recommend that steps be taken
toward that end.
.c. Management-Employee Relations. PSD management tends
toward the view that management-employee relations is not a
problem of any great consequence. Our findings from this
inspection convince us, however, that there is a problem and
that it is one that needs attention. We found morale to be
unusually poor at the
d. Security. Physical security arrangements are generally
satisfactory at the PSD plants and offices. The quality of
personnel security probably differs little from that in most
other Agency components. It is our feeling, however, that more
attention needs to be paid to personnel security in PSD because
of the difficulty in maintaining strict accountability over the
large volume of sensitive material that is handled, the generally
low level of salaries, and the degree of job dissatisfaction, at
least at the We have recommendations for
closer attention to e matter. security discipline at some of
SECRET
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the commercial plants with which PSD has contracts evidently
is not of a high order. We recommend that Chief, PSD, plan
to absorb much of this work internally when the division
moves into its new building.
e. Safety and Housekeeping. PSD has a quite good safety
record, despite the little attention it gives to safety educa-
tion and the rather poor housekeeping practices that have
grown up over the years. We recommend that steps be taken to
establish and pursue a more active safety program.
f. Other Agency Facilities Duplicating PSD Services. PSD
is the principal publications shop in the Agency, but it is by
no means the only one. We considered the feasibility of con-
solidating facilities or of placing them under a single management.
We find no persuasive arguments for doing so. In fact, the thrust
of the evidence suggests that the present arrangement is quite
satisfactory and probably will remain so for some time to come.
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Insp for General
cc: Deputy Director for Support
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^J UI.CtASSI FI ED Appro1l FL>ise 2004/03/15: CIA-~BPE;SW'4*RNTT
DD~A00040012 .
ROUTING AND RECORD SHEET
SUBJECT: (Optional)
Inspector General's Survey of Printing Services Division
Inspector General
TO: (Officer designation, room number, and
building)
i. Executive Director-
Comptroller
PL
OFFICER'S
INITIALS
DATE
21 September 1966
SECRET
COMMENTS (Number each comment to show from whom
to whom. Draw a line across column after each comment.)
FORM USE PREVIOUS UNCLASSIFIED
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3-62 610 EDITIONS SECRET F-1 CONFIDENTIAL Ell USE ONLY