FACILITIES SUPPORT FEEDBACK SUBMISSION - RUDE EMPLOYEE AT <SANITIZED> CAFETERIA

• Document Type: SPECIALCOLLECTION
• Collection: FOIA Collection
• Document Number (FOIA) /ESDN (CREST): 06460977
• Release Decision: RIPPUB
• Original Classification: U
• Document Page Count: 1
• Document Creation Date: March 16, 2022
• Document Release Date: June 17, 2016
• Case Number: F-2015-01600
• Publication Date: May 28, 2015

Approved for Release: 2016/05/23 C06460977
(b)(3)
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Subject:
Friday, May 29, 2015 12:33 PM
Facilities Support Feedback Submission - Rude employee at
cafeteria
Subject: Rude employee at cafeteria
Feedback: The woman who usually works at the burrito station is consistently rude to her
customers. She is impatient and intimidating. Everyone is allowed to have bad days, so I have never complained in the
past, but it has gone on so long and so consistently that after my experience today I do not even feel comfortable going
to the burrito bar any longer. I don't like to complain and I don't like to think of someone getting in trouble, however my
discomfort in the cafeteria has surpassed my desire to "let things slide". Today there was a long line so perhaps she felt
under pressure to do things quickly but no one was being rude or impatient with her that I heard while I was in line.
When it was my turn, she was impatient, put things in my bowl before I even acknowledged that that is what I wanted,
and then angrily said something to me in Spanish. Perhaps she can be coached to handle customers with more tact. (A
quick poll of others in my office confirms that this behavior has been experienced by many others).
Submitted By:
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Approved for Release: 2016/05/23 C06460977