<SANITIZED> TICKET [TID: 539275] UPDATED I STATUS: SEV 2 / MAJOR / OPEN I ORGANIZATION: CIAFOIA I OTHER: RESTORE SERVER <SANITIZED>

• Document Type: FOIA
• Collection: FOIA Collection
• Document Number (FOIA) /ESDN (CREST): 06228944
• Release Decision: RIPPUB
• Original Classification: U
• Document Page Count: 2
• Document Creation Date: December 28, 2022
• Document Release Date: March 20, 2017
• Case Number: F-2014-01934
• Publication Date: June 20, 2014

Approved for Release: 2017/03/08 C06228944
From:
Sent
Subject
Friday, June 20, 2014 5:23 PM
Ticket [TID: 539275] Updated Status: Sev 2 / Major / Open I Organization:
ciafoia I OTHER: Restore Serve
Importance:
High
CLASSIFICATION: UNCLASSIFIED
Ticket Properties
Description
Ticket Note
OTHER: Restore serve
I am the DBA and I have a few questions:
Can you confirm that the issues are not with the application but actually the database?
if the issue is with the Db, then restoring to a point where things am working W11 resolve the issue
Here am the steps:
Please make a backup of the database on prod.
Use a full backup from the mirror and restore it to the prod.
Test the DB and then restart the application.
if you have any questions let us know.
Organization
ciafoia
Ticket ID
539275
Ticket Status
Open [0]
Ticket Severity
Sev 2 / Major
Ticket Queue
Assigned User
Ticket Source
� Direct Ticket Entry
Ticket Category
ManagedServer - General
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Approved for Release: 2017/03/08 C06228944
Approved for Release: 2017/03/08 C06228944
Ticket Time
Ticket Creation
2014-06-14 00:27:27
Created By
Last Modified
2014-06-20 17:22:22
Modified By
Time Since Last Modified
None
Current Ticket Age
6 days, 16 hours, 54 minutes, 55 seconds
Ticket Custom Fields
Requestor
Phone Number
Service Level
-
eTag
-
Env Type
Compliant
TAM
-
DataCenter
All
iRef
-
TCD
-
SvcNum
ChangeStatus
' Not A Managed Change
External Ticket
-
Manufacturer
-
2
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Approved for Release: 2017/03/08 C06228944