hp deskjet 3500 series user's guide

error messages

out of paper message

if the paper tray is loaded

  1. Verify the following:

    • There is sufficient paper in the paper tray (at least ten sheets).

    • The paper tray is not overly full.

    • The paper stack is touching the back of the paper tray.

  2. Slide the paper guide so that it fits firmly against the edges of the paper.

if the paper tray is empty

  1. Load paper in the paper tray.

  2. Push the paper forward until it stops.

  3. Slide the paper guide so that it fits firmly against the edges of the paper.

an error message appears while the power light is flashing

Read the error message explaining the problem and its solution.

For more information, see power light is flashing.

'problem with print cartridges' error message appears

One or both of the print cartridges is either low on ink, improperly installed, or malfunctioning.

To solve the problem, remove the print cartridges, then reinsert them. If the problem continues, replace one or both print cartridges.