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Administrative Professional

Administrative Professionals perform internal and external customer service duties ranging from routine to complex clerical, secretarial, enterprise, and administrative work.
  • Full time
  • Starting salary: $55,924 - $93,798*
  • *Higher starting salary possible depending on experience level
  • High School Diploma or GED

Agency-wide Requirements

All applicants must be:

  • U.S. citizens (dual U.S. citizens also eligible)
  • At least 18 years of age
  • Willing to move to the Washington, DC area
  • Able to complete security and medical evaluations
  • Registered for the Selective Service

About the Job

As an Administrative Professional for CIA, you will fill critical positions, performing a variety of skilled and semi-skilled duties related to internal and external customer service ranging from routine to complex clerical, secretarial, enterprise, and administrative work. You will work in a fast-paced, challenging environment where your organizational skills and attention to details will help you handle a wide array of tasks.

To perform this job successfully, you must be able to perform each essential job function as listed below:

  • Business skills – display a working knowledge of office practices and procedures
  • Problem solving – gather and analyze information to identify and resolve problems in a timely manner
  • Customer service – satisfy customer needs by providing and delivering professional, helpful high-quality service and assistance
  • Planning/Organizing – prioritize and plan work activities using realistic action plans
  • Administrative support – directly support senior Agency leadership and other assigned management positions, including calendar management/scheduling of appointments
  • Verbal/written communication skills – proofread/review correspondence for accuracy and completeness
  • Technical skills – knowledge of technology/office equipment and willingness to learn new information systems and software; proficiency in the use of computer applications and MS Office Suite (e.g., Excel, PowerPoint, Word)
  • Accounting – expense tracking, billing/invoicing, tracking division requisitions, purchase orders

What You’ll Get

Our benefits support every aspect of a working professional’s life, including health and wellness, time off, family, finances, and continuing education. Our programs include highly sought-after government health benefits, flexible schedules, sick leave, and childcare. In some cases, we also offer sign-on incentives and cover moving expenses if you relocate.

As a CIA employee, you’ll also get the satisfaction of knowing your work is part of something bigger than yourself. Our work is driven by one mission: to keep our Nation safe. Every day is an opportunity to enhance U.S. national security.

Learn more about working at CIA

Minimum Qualifications

  • High School diploma or GED
  • At least a 3.0 GPA on a 4.0 scale
  • Prior experience in a customer service or administrative professional position or equivalent military experience
  • Ability to maintain a professional demeanor, practicing strict confidentiality for all sensitive information
  • Promotes and practices the highest standards of personal and professional conduct
  • Initiative and flexibility
  • Ability to work in a team environment and independently
  • Ability to perform multiple tasks simultaneously, at times working under pressure with competing priorities
  • Ability to devise and implement improved office procedures as needed, while delivering outstanding customer service
  • Ability to meet the minimum requirements for joining CIA, including U.S. citizenship and a background investigation

Desired Qualifications

  • Associates or Bachelor’s degree
  • Four (4) or more years of administrative/office experience
  • Equivalent federal government or military experience